Family First Case Manager
Location: Knowsley Contract Type: Full-Time, PermanentSalary: £20 Umbrella P/H
About the RoleAn excellent opportunity has arisen for an experienced and compassionate Family First Case Manager to join a dedicated team delivering targeted and co-ordinated interventions to families with children aged 0-18 years who present with a range of complex and interrelated needs.
This role focuses on empowering families to achieve better outcomes, including improved school attendance, emotional health and well-being, strengthened relationships, reduced risk-taking behaviours, and enhanced employability.
Key ResponsibilitiesUndertake holistic Early Help Assessments in partnership with families to identify strengths, risks, and areas for support.
Act as Lead Professional, developing and implementing outcome-focused Family Plans and co-ordinating multi-agency interventions.
Deliver practical, evidence-based support including parenting programmes, one-to-one work, and group sessions to promote positive family change.
Lead Team Around the Family meetings and ensure progress is monitored through regular reviews and collaborative working.
Maintain accurate, high-quality case records and contribute to performance and audit processes.
Support the development and delivery of innovative prevention and early intervention programmes for young people and parents.
Promote restorative practice and a "Think Family" approach across all aspects of work.
The successful candidate will:
Have proven experience of working with children, young people, and families with complex needs.
Demonstrate excellent knowledge of early help processes, safeguarding, and multi-agency working.
Possess strong communication, assessment, and organisational skills, with the ability to manage a varied caseload effectively.
Be confident in engaging families who may be resistant to support and in delivering practical, solution-focused interventions.
Be flexible to work some evenings and weekends where required.