Solution Designer - Financial Crime Engineering

Role: Solution Designer - Financial Crime Engineering
Location: London (Hybrid)
Duration: 6-Month Contract
Rate: £600 - £650 (Inside IR35)

Key Essential Skills:

• Strong hands-on experience in ServiceNow case management system design (data models, workflows, integrations, user interfaces)
• Experience with other major case management platforms (Camunda, Pega, Appian)
• Ability to deliver lower-level technical designs and proposals, with hands-on coding (Python is a plus)
• Experience designing large-scale, multi-year, complex engineering solutions, ideally in financial crime compliance (sanctions, fraud, AML, KYC, export controls)
• Advanced communication and stakeholder management skills, able to align technology options with business, operations, and architectural requirements
• Familiarity with cloud (AWS, Azure) and on-prem platforms, including system integrations to services (CRM, billing, access/document management)
• Proven capability to work independently across technical and business functions, supporting solution delivery and technical troubleshooting
• Adherence to regulatory (GDPR, FCA) and architectural standards (Digital Blueprint, Enterprise Architecture)

Desirable Skills

• Deep understanding of ServiceNow data concepts (data capture, reporting)
• Excellent written and verbal communication, complex technical matters for non-technical audiences
• Familiarity with automation/orchestration strategies for case management
• Experience supporting code reviews, testing, and release management teams
• Experience communicating and presenting architecture/designs to governance or technical review forums
• Hold relevant technical certifications or continuous professional development in engineering, cloud, or security domains

Overview:

This is an exciting opportunity to join the Financial Crime Engineering team as a Solution Designer, supporting large-scale, complex transformation workstreams. You'll be responsible for designing end-to-end and stream-level technology deliverables, engaging with multiple senior stakeholders and aligning architecture decisions with business change, operations, and wider technology teams. You'll contribute to a multi-year, transformative initiative for Financial Crime across Sanctions, Fraud, AML, KYC, and Export Controls, rolling out best-in-class solutions for one of the world's leading financial organizations.

Role & Responsibilities:

• Lead end-to-end system design for case management solutions using ServiceNow (data models, workflows, integrations, UI)
• Collaborate with central ServiceNow architecture to implement robust design governance within Financial Crime systems
• Develop lower-level designs and if needed, hands-on proposals (coding experience in Python is beneficial)
• Serve as subject matter expert for ServiceNow Case Management; experience with Camunda, Pega, Appian also valued
• Evaluate and recommend ServiceNow modules/plugins to enhance functionality
• Deliver integration designs with external systems (CRM, Billing, Access, Document Repositories)
• Support code reviews, testing, and release management with best practices guidance
• Implement automation and orchestration for streamlined case management
• Ensure compliance with data privacy/regulatory frameworks (GDPR, FCA)
• Uphold technical quality and design standards per clients Digital Blueprint and Enterprise Architecture
• Communicate solution design and present to governance forums for review/signoff

Outline Thebes Group:

Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals.

What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.