Sales Administrator

Are you an experienced administrator who thrives in a fast-paced, customer-focused environment?

Are you naturally solution-focused, detail-oriented, and a real team player?

If so, we want to hear from you.

This is a fantastic opportunity to join a well-established and respected manufacturer as a Sales Administrator within a busy and supportive customer care team.

Please note: this role does not involve outbound sales - you ll be providing vital administrative support to the sales function. You will work onsite 5 days per week.

What you ll get

• Salary: c£27k pa
• Early finish every Friday
• Generous staff sales with significant discounts
• 22 days holiday plus bank holidays, increasing with service, and additional holiday incentives
• Health & Safety voucher scheme to reward safe working

About you

• 2 3 years experience in a similar role in sales administration or customer service
• A true team player who enjoys working collaboratively in a lively, hands-on manufacturing environment
• Confidence to liaise across departments, including shop floor staff, to resolve customer queries around quality or lead times
• Someone who thrives under pressure and can handle a high volume of queries and order processing
• Strong systems skills previous experience with SAP or similar systems is highly desirable
• A proactive problem solver who takes initiative and brings solutions to the table

About the role

• Ensuring all sales orders are accurately received and transferred to SAP for production
• Co-ordinating order intake with production capacity and transport availability to meet customer expectations
• Handling customer enquiries, complaints, and credit requests, and liaising with NPD, Quality, and Credit Control
• Managing delivery schedules and customer collection arrangements
• Representing the team in manufacturing and transport meetings, sharing updates and gathering feedback
• Processing orders through the internal system
• Occasionally delivering product-specific sales training to retail customers
• Supporting the wider team with general administrative duties
• This is a full-time, permanent position based on-site in Glossop (please note: hybrid working is not currently offered)

The Company

• This is a long-standing UK textile manufacturer with a proud heritage and strong core values.
• With a loyal workforce - many with 30+ years service, they pride themselves on stability, quality, and reinvestment in people and production.
• Supplying to well-known high street retailers as well as manufacturers, they offer an excellent working environment and a chance to become part of something lasting.

We re looking to bring someone on board as soon as possible.