Job Description
POSITION: Operations Manager, Multi site cleaning
LOCATION: North West/West Midlands
SALARY: £45,000 + £5,000 bonus, company car, laptop, mobile phone
Our client is a multi-service provider operating in the UK facilities sector. They offer various services including cleaning, security, and catering. With over 50 years of experience in the cleaning and support services industry, they are established within this field. Their integrated service offerings include customer service, technology, product development, personnel with industry expertise, and solutions designed to be cost-effective and sustainable.
Due to ongoing growth, the company seeks to hire an Operations Manager to oversee cleaning operations in distribution centres and retail stores for several major clients.
The Operations Manager reports to the Operations Director and is responsible for delivering high-quality cleaning services that meet client expectations and contractual specifications. They must clearly communicate requirements to their team, motivate staff, schedule work, provide training and coaching, and ensure company standards are consistently met. Additionally, they support sales through strong service delivery.
Candidates background & experience:
Candidates should be proactive, meet deadlines, liaise with people at all levels, work accurately and respect confidentiality of the organisation and the client.
- Experienced in responsive, hands-on customer service across flexible hours.
- Experience in cleaning operations in Distribution centre & retail store is essential
- Ensures consistent team performance and meets key requirements through strong organisational skills.
- Proven leadership in fast-paced service environments.
- Skilled negotiator with clients and colleagues.
- Effective communicator with stakeholders.
- Adaptable to change and varied work settings.
- Independent problem solver.
- IT proficient.
Driving licence for a manual car, held for at least one year and no more than 6 points on the licence.
Interested candidates should forward their CV to Paul Davidson at PDA SEARCH & SELECTION LIMITED.
