Hotel Linen Porter

Linen Porter

Imperial London Hotel Group

40 Hours (Fully Flexible 5 out of 7 days weekly rota)

£23,087.00 + Benefits

Imperial London Hotels opened their doors to guests in Bloomsbury, Central London since 1837. All that time they have been operating as an independent family business, providing a warm welcome to those who stay in one of their Russell Square based Hotels. Imperial London Hotels currently operates seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises.The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms. The Bedford Hotel, The City Sleeper, The President Hotel, The Tavistock Hotel, The Morton Hotel and The Holliday Inn, Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4 Deluxe Hotel in 2025.

We are now recruiting for Linen Porter based in the heart of Bloomsbury to join our vibrant and multi-cultural team. We don't want you to work for us, we want you to work with us and be part of our ILH Family.

With over 3000+ rooms across our 7 hotels, our housekeeping teams are some of the hardest working teams making sure that you can enjoy a memorable experience and a comfortable stay at Imperial London Hotels.

As Linen Porter you will carry out the following duties:

What you ll be doing

• Responsible for ensuring that all rooms and public areas are cleaned and presented to our company standards to ensure guest satisfaction on every stay with us.
• Work to daily job lists from the room status, arrivals and departures lists changing beds/ linen, clean bathrooms, vacuuming, dusting and replace all courtesy items in all rooms.
• Performs all seasonal or ad hoc activities as needed such as flipping beds, cleaning drapes as and when required.
• Report and submits lost and found articles immediately to line manager.
• Report any maintenance issues such as furniture, fittings and equipment to Housekeeping Supervisor or Housekeeping Manager.
• Informs Housekeeping Supervisor or Housekeeping Manager of any security issues or concerns.

What we d like from you

• If you have previous cleaning experience this would be beneficial, but we ll provide you with all training that you need to do your job. You will take pride in doing a great job every day with a good eye for detail to make sure everything is perfect for our guests arrival.
• We are looking for someone with a can-do attitude and is confident talking with guests able to work both independently and with your team to ensure targets are met.
• You will have a good level of spoken and written English. If you speak other languages, this would advantageous.

What you ll get in return

• Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days.
• Free Meals on Duty and Uniforms
• Workplace pension scheme
• £300 Refer a Friend Scheme
• Opportunity to explore other roles within ILH Group after 1 year of service.
• 50% discount to friends and family in our hotels (excluding Morton Hotel)
• Interest-free season ticket loan (after probation)
• Training and development through our ILH Group Academy
• Employee recognition awards, Christmas Party and other social events.
• Reward and recognition schemes
• e-points to be used across several high street brands and online retailers.
• Wage stream flexible access to pay.
• Supported by Hospitality Action
• Local discounts at Gym, Dry Cleaners, Restaurant outlets