Looking for experienced leaders within the Loans Solutions space! This role will have you take responsibility for the Private Credit offering within a market leading Corporate Trust. You must have: - A market leading Lending understanding. - Experience facing off to buy-side clients. - Robust leadership & strategic experience (team of 20+, multi-jurisdictional) HEAD OF CORPORATE TRUST A leading global securities services provider is seeking a Head of Corporate Trust to join their Glasgow office, offering an exceptional opportunity for a senior professional to shape the future of private capital and fund administration in the UK. This role places you at the centre of strategic decision-making, operational excellence, and team development within a fast-growing franchise renowned for its commitment to sustainability, diversity, and employee wellbeing. You will have the chance to define and execute strategic growth initiatives, lead high-performing teams, and foster a culture of continuous improvement while enjoying flexible working arrangements and a comprehensive benefits package. The organisation is dedicated to making a positive impact through purpose-driven finance, extensive training programmes, and an inclusive environment where your contributions are valued and supported. Strategic leadership role with responsibility for shaping the UK Private Capital roadmap in alignment with global models, providing you with significant influence over business direction and growth. Comprehensive wellbeing package including private medical insurance, dental care, mental health support, gym subsidies, onsite yoga and massages, fertility and menopause programmes, neurodiversity support, and generous holiday allowance. Commitment to career progression through internal mobility, extensive training opportunities, mentorship programmes, and active participation in Diversity & Inclusion networks supporting under-represented groups. What you'll do: Define and implement the strategic growth plan for UK Private Capital in close collaboration with Channel Islands and Global teams to ensure seamless integration across regions. Lead end-to-end client delivery by managing service teams, ensuring regulatory compliance, meeting key performance indicators (KPIs) and service level agreements (SLAs), and embedding a robust risk-and-control culture throughout operations. Build and nurture a culture of excellence by mentoring senior managers, designing clear career ladders for team members, and championing diversity and inclusion initiatives within the department. Drive operational excellence by spearheading automation projects, standardising processes across fund accounting and loan solution services, and promoting continuous improvement throughout all functions. Act as the senior escalation point for clients by resolving complex issues efficiently while maintaining strong relationships with stakeholders at all levels. Collaborate closely with Global Private Capital teams to support requests for proposals (RFPs), new business pitches, and cross-border initiatives that enhance service offerings. Oversee the valuation of complex instruments within private capital structures while ensuring adherence to industry standards such as BVCA, ILPA, and IPEV guidelines. Foster stakeholder partnerships by influencing fund sponsors, regulators, internal teams, and external partners to achieve shared objectives in a collaborative manner. Champion transformation initiatives that deliver operational efficiencies while maintaining client focus and results-driven outcomes. Support talent development by identifying skills gaps within the team and implementing targeted training programmes that promote professional growth. What you bring: To excel as Head of Corporate Trust you will bring substantial expertise from private capital or fund services settings where teamwork drives success. Your background should include hands-on involvement with complex financial structures alongside deep familiarity with industry best practices. You will have demonstrated your ability to manage large teams compassionately-mentoring others while fostering an atmosphere of mutual respect. Your interpersonal skills will enable you to connect meaningfully with stakeholders at every level. Experience delivering transformation projects is highly valued as is your commitment to inclusivity. A professional accounting qualification would be advantageous but is not mandatory if you can evidence comparable experience. Above all else your supportive leadership style will empower those around you. Demonstrated experience leading large technically-focused teams within private capital or fund services environments where collaboration is essential for success. Deep understanding of private capital structures including fund administration processes and valuation methodologies for complex financial instruments aligned with industry standards such as BVCA, ILPA, or IPEV. Exceptional stakeholder management skills enabling you to build trustful relationships with fund sponsors, regulators, internal colleagues, and external partners alike. Proven track record as a change agent who has delivered transformation projects resulting in measurable operational efficiencies without compromising service quality. Outstanding communication abilities allowing you to convey complex information clearly while remaining client-focused in all interactions. Results-oriented approach combined with empathy for team members' needs ensures both business goals are met and individuals feel supported. Professional accounting qualification (ACCA/ICAEW) is desirable but not essential if you possess equivalent experience in relevant sectors. Experience mentoring senior managers or designing career development frameworks that encourage knowledge sharing among diverse teams. Ability to champion diversity & inclusion initiatives that create welcoming spaces for under-represented groups within financial services environments. Comfortable working collaboratively on cross-functional projects involving multiple stakeholders from different regions or disciplines. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Oct 10, 2025
Full time
Looking for experienced leaders within the Loans Solutions space! This role will have you take responsibility for the Private Credit offering within a market leading Corporate Trust. You must have: - A market leading Lending understanding. - Experience facing off to buy-side clients. - Robust leadership & strategic experience (team of 20+, multi-jurisdictional) HEAD OF CORPORATE TRUST A leading global securities services provider is seeking a Head of Corporate Trust to join their Glasgow office, offering an exceptional opportunity for a senior professional to shape the future of private capital and fund administration in the UK. This role places you at the centre of strategic decision-making, operational excellence, and team development within a fast-growing franchise renowned for its commitment to sustainability, diversity, and employee wellbeing. You will have the chance to define and execute strategic growth initiatives, lead high-performing teams, and foster a culture of continuous improvement while enjoying flexible working arrangements and a comprehensive benefits package. The organisation is dedicated to making a positive impact through purpose-driven finance, extensive training programmes, and an inclusive environment where your contributions are valued and supported. Strategic leadership role with responsibility for shaping the UK Private Capital roadmap in alignment with global models, providing you with significant influence over business direction and growth. Comprehensive wellbeing package including private medical insurance, dental care, mental health support, gym subsidies, onsite yoga and massages, fertility and menopause programmes, neurodiversity support, and generous holiday allowance. Commitment to career progression through internal mobility, extensive training opportunities, mentorship programmes, and active participation in Diversity & Inclusion networks supporting under-represented groups. What you'll do: Define and implement the strategic growth plan for UK Private Capital in close collaboration with Channel Islands and Global teams to ensure seamless integration across regions. Lead end-to-end client delivery by managing service teams, ensuring regulatory compliance, meeting key performance indicators (KPIs) and service level agreements (SLAs), and embedding a robust risk-and-control culture throughout operations. Build and nurture a culture of excellence by mentoring senior managers, designing clear career ladders for team members, and championing diversity and inclusion initiatives within the department. Drive operational excellence by spearheading automation projects, standardising processes across fund accounting and loan solution services, and promoting continuous improvement throughout all functions. Act as the senior escalation point for clients by resolving complex issues efficiently while maintaining strong relationships with stakeholders at all levels. Collaborate closely with Global Private Capital teams to support requests for proposals (RFPs), new business pitches, and cross-border initiatives that enhance service offerings. Oversee the valuation of complex instruments within private capital structures while ensuring adherence to industry standards such as BVCA, ILPA, and IPEV guidelines. Foster stakeholder partnerships by influencing fund sponsors, regulators, internal teams, and external partners to achieve shared objectives in a collaborative manner. Champion transformation initiatives that deliver operational efficiencies while maintaining client focus and results-driven outcomes. Support talent development by identifying skills gaps within the team and implementing targeted training programmes that promote professional growth. What you bring: To excel as Head of Corporate Trust you will bring substantial expertise from private capital or fund services settings where teamwork drives success. Your background should include hands-on involvement with complex financial structures alongside deep familiarity with industry best practices. You will have demonstrated your ability to manage large teams compassionately-mentoring others while fostering an atmosphere of mutual respect. Your interpersonal skills will enable you to connect meaningfully with stakeholders at every level. Experience delivering transformation projects is highly valued as is your commitment to inclusivity. A professional accounting qualification would be advantageous but is not mandatory if you can evidence comparable experience. Above all else your supportive leadership style will empower those around you. Demonstrated experience leading large technically-focused teams within private capital or fund services environments where collaboration is essential for success. Deep understanding of private capital structures including fund administration processes and valuation methodologies for complex financial instruments aligned with industry standards such as BVCA, ILPA, or IPEV. Exceptional stakeholder management skills enabling you to build trustful relationships with fund sponsors, regulators, internal colleagues, and external partners alike. Proven track record as a change agent who has delivered transformation projects resulting in measurable operational efficiencies without compromising service quality. Outstanding communication abilities allowing you to convey complex information clearly while remaining client-focused in all interactions. Results-oriented approach combined with empathy for team members' needs ensures both business goals are met and individuals feel supported. Professional accounting qualification (ACCA/ICAEW) is desirable but not essential if you possess equivalent experience in relevant sectors. Experience mentoring senior managers or designing career development frameworks that encourage knowledge sharing among diverse teams. Ability to champion diversity & inclusion initiatives that create welcoming spaces for under-represented groups within financial services environments. Comfortable working collaboratively on cross-functional projects involving multiple stakeholders from different regions or disciplines. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Private Credit Operations A leading global investment firm are seeking an Investment Operations Specialist to join their London-based team, supporting European Agency and Private Debt deal closing functions as well as settlements activity across a diverse range of asset classes. This role offers you the opportunity to work at the heart of the European Capital Markets, engaging with high-profile stakeholders including Counterparties, Trustees, Custodians, Agent Banks and Clients. You will be part of a knowledgeable and dependable team that values collaboration and supports your professional growth through training opportunities and inclusive workplace practices. The organisation is committed to flexible working arrangements and generous pension contributions, ensuring you can balance your career ambitions with personal wellbeing. If you are looking for a role where your expertise in credit operations, risk management, and project coordination will be valued and nurtured, this is the perfect next step for you. What you'll do: Collaborate closely with Deal Teams, Legal Counsel, Trustees, Administrators and other internal teams to facilitate Direct Lending transactions from inception to completion. Review and negotiate operational points of Credit Agreements for upsizes, amendments, restructures and ensure all documentation meets operational compatibility requirements. Act as an escalation point for par and cash breaks across multiple entities, providing guidance and support to resolve issues promptly and efficiently. Coordinate with finance departments and trustees on movement of funds for upsizes and delayed draw loans, ensuring payment formatting adheres to currency cut-offs. Oversee workflows and controls related to outsourced functions by managing relationships with Sub Agent vendors and maintaining oversight of key processes. Identify workstreams suitable for transition to offshore teams, providing clear requirements, procedures, and training support to ensure seamless handover. Contribute actively to Standard Operating Procedures (SOP) for London Operations by identifying process improvements and participating in implementation of approved changes. Recommend controls by identifying problems within existing processes and contribute to KPI/KRI reporting for continuous improvement initiatives. Participate in LMA initiatives relevant to agency operations while maintaining up-to-date knowledge of industry best practices. Work collaboratively with Middle Office technology teams on workflow projects aimed at streamlining operations and enhancing efficiency. What you bring: Bachelor's Degree from an accredited university in Finance or related discipline is preferred; equivalent experience considered. Extensive fixed-income product knowledge with particular focus on LMA bank loans and agency considerations gained over 7+ years in financial services. Demonstrated experience managing credit operations within wholesale banking or buyside environments including credit risk management responsibilities. Proven track record running cross-functional projects involving multiple stakeholders across business areas resulting in positive outcomes. Advanced analytical skills enabling you to identify root causes of issues quickly while anticipating future trends impacting operations. Excellent verbal and written communication skills allowing you to run cross-departmental meetings confidently with varied audiences including senior management. Experience overseeing outsourcing workflows including third-party vendor management and offshore team integration. Strong control focus with ability to challenge existing processes constructively while recommending improvements that enhance performance. Strategic orientation ensuring continued alignment between operational functions and senior management priorities around risk management best practices. Proficiency in PowerPoint, Visio, Microsoft Office suite (Microsoft Teams advantageous); familiarity with Advent-Geneva, Everest Black Mountain or Wall Street Office beneficial. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Oct 10, 2025
Full time
Private Credit Operations A leading global investment firm are seeking an Investment Operations Specialist to join their London-based team, supporting European Agency and Private Debt deal closing functions as well as settlements activity across a diverse range of asset classes. This role offers you the opportunity to work at the heart of the European Capital Markets, engaging with high-profile stakeholders including Counterparties, Trustees, Custodians, Agent Banks and Clients. You will be part of a knowledgeable and dependable team that values collaboration and supports your professional growth through training opportunities and inclusive workplace practices. The organisation is committed to flexible working arrangements and generous pension contributions, ensuring you can balance your career ambitions with personal wellbeing. If you are looking for a role where your expertise in credit operations, risk management, and project coordination will be valued and nurtured, this is the perfect next step for you. What you'll do: Collaborate closely with Deal Teams, Legal Counsel, Trustees, Administrators and other internal teams to facilitate Direct Lending transactions from inception to completion. Review and negotiate operational points of Credit Agreements for upsizes, amendments, restructures and ensure all documentation meets operational compatibility requirements. Act as an escalation point for par and cash breaks across multiple entities, providing guidance and support to resolve issues promptly and efficiently. Coordinate with finance departments and trustees on movement of funds for upsizes and delayed draw loans, ensuring payment formatting adheres to currency cut-offs. Oversee workflows and controls related to outsourced functions by managing relationships with Sub Agent vendors and maintaining oversight of key processes. Identify workstreams suitable for transition to offshore teams, providing clear requirements, procedures, and training support to ensure seamless handover. Contribute actively to Standard Operating Procedures (SOP) for London Operations by identifying process improvements and participating in implementation of approved changes. Recommend controls by identifying problems within existing processes and contribute to KPI/KRI reporting for continuous improvement initiatives. Participate in LMA initiatives relevant to agency operations while maintaining up-to-date knowledge of industry best practices. Work collaboratively with Middle Office technology teams on workflow projects aimed at streamlining operations and enhancing efficiency. What you bring: Bachelor's Degree from an accredited university in Finance or related discipline is preferred; equivalent experience considered. Extensive fixed-income product knowledge with particular focus on LMA bank loans and agency considerations gained over 7+ years in financial services. Demonstrated experience managing credit operations within wholesale banking or buyside environments including credit risk management responsibilities. Proven track record running cross-functional projects involving multiple stakeholders across business areas resulting in positive outcomes. Advanced analytical skills enabling you to identify root causes of issues quickly while anticipating future trends impacting operations. Excellent verbal and written communication skills allowing you to run cross-departmental meetings confidently with varied audiences including senior management. Experience overseeing outsourcing workflows including third-party vendor management and offshore team integration. Strong control focus with ability to challenge existing processes constructively while recommending improvements that enhance performance. Strategic orientation ensuring continued alignment between operational functions and senior management priorities around risk management best practices. Proficiency in PowerPoint, Visio, Microsoft Office suite (Microsoft Teams advantageous); familiarity with Advent-Geneva, Everest Black Mountain or Wall Street Office beneficial. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Freightserve recruitment are looking for an Export Operations Assistant for a busy well-established Courier company based in the Colnbrook, Berkshire area. The Operations Assistant will be responsible for ensuring that all export material is manifested and shipped via the correct routing and/or agent and will be responsible for checking the weights and dimensions of all exports and completing the declarations to customs. Duties:- • Respond to internal and external emails timely and in a professional manner • Communicate with internal departments for queries, additional shipping document information needed and shipment related issues. • Ensuring that all goods that are loaded or unloaded match the relevant paperwork. • Booking Freight / Booking Flights with airline/agents • Raising Export Custom entries on CHIEF (CDS in March 2024) • Customs software using Descartes full training will be provided however experience is desired • Manifesting & Pre alerting of flights • Raising T1 Documents for road shipments (1 per day) • Assisting with warehouse inventory controls, which typically involves using weigh and dimming machinery. Qualifications/Skills required:- • Excellent team-working skills to effectively collaborate with other members of the team. • Export knowledge • CDS entry knowledge • Ability to work in a fast-paced environment. • Computer literacy, including knowing how to use relevant software programs, training will be provided. Hours: Monday to Friday 12pm - 9pm As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Oct 09, 2025
Full time
Freightserve recruitment are looking for an Export Operations Assistant for a busy well-established Courier company based in the Colnbrook, Berkshire area. The Operations Assistant will be responsible for ensuring that all export material is manifested and shipped via the correct routing and/or agent and will be responsible for checking the weights and dimensions of all exports and completing the declarations to customs. Duties:- • Respond to internal and external emails timely and in a professional manner • Communicate with internal departments for queries, additional shipping document information needed and shipment related issues. • Ensuring that all goods that are loaded or unloaded match the relevant paperwork. • Booking Freight / Booking Flights with airline/agents • Raising Export Custom entries on CHIEF (CDS in March 2024) • Customs software using Descartes full training will be provided however experience is desired • Manifesting & Pre alerting of flights • Raising T1 Documents for road shipments (1 per day) • Assisting with warehouse inventory controls, which typically involves using weigh and dimming machinery. Qualifications/Skills required:- • Excellent team-working skills to effectively collaborate with other members of the team. • Export knowledge • CDS entry knowledge • Ability to work in a fast-paced environment. • Computer literacy, including knowing how to use relevant software programs, training will be provided. Hours: Monday to Friday 12pm - 9pm As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
We're ready to welcome you onboard this Luxury River and Ocean cruise team! Are you passionate about Cruise, enthusiastic and have excellent customer service skills? If so, we have the perfect role for you! We are recruiting for Cruise Sales & Operations Consultants to join a vibrant, fast paced, and successful Travel Company. Fully remote postion, you will be helping customers with reservations and general enquiries, as well as promoting and selling fantastic products! It's an exciting time to join the cruise industry with a competitive basic up to 26k pa DOE, great sociable hours and uncapped earnings potential. What you will be doing: Acting as the first point of contact for guests and travel agents, by phone and email Booking fantastic cruises and tours with guests and travel agents over the phone, as well as adding holiday extras such as cabin upgrades Answering questions and queries from guests and travel agents, giving advice tailored to guest needs Dealing with guest complaints by phone and email, resolving as quickly as possible Monitoring email Inboxes, liaising with guests, travel agents and suppliers where relevant and with other departments within the organisation Dealing with on tour emergencies Liaising with guests/agents advising of any changes to existing bookings. Achieving set objectives and targets for both brands Attending regular in-house and external product training events to ensure excellent product knowledge EXPERIENCE REQUIRED: As the successful candidate, you will have an excellent telephone manner, be a confident communicator and have a positive and hard-working work ethic. Previous sales and customer service experience is required within this fast-paced environment, along with the motivation and drive to want to learn about the destinations sold. You will have the satisfaction of booking customers onto fabulous sailings, upselling products but most importantly providing a fantastic service from the start of an enquiry right up until a booking has been made. Good working knowledge of Sabre or a GDS system (Preferred) Previous travel sales experience required Previous experience using a reservations/administration system Working knowledge of Microsoft applications THE PACKAGE: Training and development is something focused on; you will receive full product training including our services and systems to help you achieve the best in the role. This is a full-time role, working 38 hours a week, Monday to Friday 9:00am - 5:30pm. Weekend working will also be required on a rota basis. Salary is very much dependent on experience/negotiable up to 26k, but there is earnings potential on top of your basic salary. In addition to this they offer plenty of other company benefits: including discounts on travel and remote working! Interested? Please follow the instructions to apply, attaching your CV. For further enquiries, please contact Gemma on (phone number removed) (url removed)
Oct 08, 2025
Full time
We're ready to welcome you onboard this Luxury River and Ocean cruise team! Are you passionate about Cruise, enthusiastic and have excellent customer service skills? If so, we have the perfect role for you! We are recruiting for Cruise Sales & Operations Consultants to join a vibrant, fast paced, and successful Travel Company. Fully remote postion, you will be helping customers with reservations and general enquiries, as well as promoting and selling fantastic products! It's an exciting time to join the cruise industry with a competitive basic up to 26k pa DOE, great sociable hours and uncapped earnings potential. What you will be doing: Acting as the first point of contact for guests and travel agents, by phone and email Booking fantastic cruises and tours with guests and travel agents over the phone, as well as adding holiday extras such as cabin upgrades Answering questions and queries from guests and travel agents, giving advice tailored to guest needs Dealing with guest complaints by phone and email, resolving as quickly as possible Monitoring email Inboxes, liaising with guests, travel agents and suppliers where relevant and with other departments within the organisation Dealing with on tour emergencies Liaising with guests/agents advising of any changes to existing bookings. Achieving set objectives and targets for both brands Attending regular in-house and external product training events to ensure excellent product knowledge EXPERIENCE REQUIRED: As the successful candidate, you will have an excellent telephone manner, be a confident communicator and have a positive and hard-working work ethic. Previous sales and customer service experience is required within this fast-paced environment, along with the motivation and drive to want to learn about the destinations sold. You will have the satisfaction of booking customers onto fabulous sailings, upselling products but most importantly providing a fantastic service from the start of an enquiry right up until a booking has been made. Good working knowledge of Sabre or a GDS system (Preferred) Previous travel sales experience required Previous experience using a reservations/administration system Working knowledge of Microsoft applications THE PACKAGE: Training and development is something focused on; you will receive full product training including our services and systems to help you achieve the best in the role. This is a full-time role, working 38 hours a week, Monday to Friday 9:00am - 5:30pm. Weekend working will also be required on a rota basis. Salary is very much dependent on experience/negotiable up to 26k, but there is earnings potential on top of your basic salary. In addition to this they offer plenty of other company benefits: including discounts on travel and remote working! Interested? Please follow the instructions to apply, attaching your CV. For further enquiries, please contact Gemma on (phone number removed) (url removed)
Freightserve recruitment are looking for a number of experienced Airfreight Export people for Freight Forwarders. The companies are looking for an additional Air Export people due to expansion. The companies are all based in the Heathrow area. Primary Duties & Responsibilities:- Export operations (Busy departments) To deal with all aspects of Airfreight Dealing with various commodities Complete MAWB's ad HAWB's Customs entries Liaising with Airlines and Handling Agents Dealing with Transport (Collection and Delivers) POD's Job Role Essentials Hands on experience in Air Exports Strong Customer service skills Ability to consistently meet deadlines in a timely manner IT literate Effective organisational skills Various hours / shifts available (Days or Nights) As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry. Call now to avoid disappointment
Oct 08, 2025
Full time
Freightserve recruitment are looking for a number of experienced Airfreight Export people for Freight Forwarders. The companies are looking for an additional Air Export people due to expansion. The companies are all based in the Heathrow area. Primary Duties & Responsibilities:- Export operations (Busy departments) To deal with all aspects of Airfreight Dealing with various commodities Complete MAWB's ad HAWB's Customs entries Liaising with Airlines and Handling Agents Dealing with Transport (Collection and Delivers) POD's Job Role Essentials Hands on experience in Air Exports Strong Customer service skills Ability to consistently meet deadlines in a timely manner IT literate Effective organisational skills Various hours / shifts available (Days or Nights) As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry. Call now to avoid disappointment
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
Oct 08, 2025
Full time
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
Recruit4staff are representing a leading pharmaceutical manufacturing business in their search for a Production Team Leader to work in Wrexham Job Details: Pay: £42,000 per annum Hours of Work: Monday to Friday, Days role Duration: Permanent Benefits: Annual company bonus, generous benefits package, enhanced pension, 25 days holiday + bank holidays Job Role: The Production Team Leader will be responsible for leading and managing a high-performing production team to meet manufacturing targets safely and efficiently. You ll ensure compliance with cGMP, EHS, and internal policies, maintain constant audit readiness, and support team development to ensure on-time and in-full delivery of the production schedule. This role will also drive continuous improvement and foster a culture of ownership, innovation, and excellence. Essential Skills, Experience, or Qualifications: Experience in a similar team leadership role within a highly regulated industry Strong working knowledge of Good Manufacturing Practice (cGMP) Previous experience with Tech Transfer & Commercialisation Project Management experience Experienced with New Product Implementation A Levels or HND in an appropriate discipline Advantageous Skills, Experience, or Qualifications Educated to Degree Level Commutable From: Wrexham, Chester, Oswestry, Mold, Deeside, Ellesmere Port, Shrewsbury, North Wales, Wirral, Flint Similar Job Titles: Production Supervisor, Manufacturing Team Leader, Operations Team Leader, GMP Team Lead, Pharmaceutical Production Leader For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Oct 07, 2025
Full time
Recruit4staff are representing a leading pharmaceutical manufacturing business in their search for a Production Team Leader to work in Wrexham Job Details: Pay: £42,000 per annum Hours of Work: Monday to Friday, Days role Duration: Permanent Benefits: Annual company bonus, generous benefits package, enhanced pension, 25 days holiday + bank holidays Job Role: The Production Team Leader will be responsible for leading and managing a high-performing production team to meet manufacturing targets safely and efficiently. You ll ensure compliance with cGMP, EHS, and internal policies, maintain constant audit readiness, and support team development to ensure on-time and in-full delivery of the production schedule. This role will also drive continuous improvement and foster a culture of ownership, innovation, and excellence. Essential Skills, Experience, or Qualifications: Experience in a similar team leadership role within a highly regulated industry Strong working knowledge of Good Manufacturing Practice (cGMP) Previous experience with Tech Transfer & Commercialisation Project Management experience Experienced with New Product Implementation A Levels or HND in an appropriate discipline Advantageous Skills, Experience, or Qualifications Educated to Degree Level Commutable From: Wrexham, Chester, Oswestry, Mold, Deeside, Ellesmere Port, Shrewsbury, North Wales, Wirral, Flint Similar Job Titles: Production Supervisor, Manufacturing Team Leader, Operations Team Leader, GMP Team Lead, Pharmaceutical Production Leader For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Position: Air Freight Operator L ocation: Colnbrook Hours: Monday - Friday, 09:00-17:00 Salary: up to 35,000 (DEO) We are recruiting for our client, who has been in global logistics for over 25 years and specialises in urgent air shipments to full-vessel charters, with a strong focus on ensuring timely delivery. They are a multi-modal forwarder and seek to add to their team. The ideal candidate will have a background in air freight import operations and will offer training on exports and other modes of freight. You must be able to drive and have your car for this role Your key responsibilities as an Air Freight Operator: Complete start-to-finish consignments Building strong working relationships with clients/shipping lines & agents, good negotiation skills and attention to detail are essential for this role. Provide freight rates, quotes and pricing solutions for customers Liaise with overseas agents, shipping lines, merchant haulage and various carriers Track and update delivery statuses in the company's system and provide regular updates to clients Completion of customs procedures Ensure compliance with import regulations and trade compliance laws You must have experience working with a UK based freight forwarder Benefits: Salary up to 35,000 (DEO) 28 days holiday plus bank holidays Pension freight Imports freight operator WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
Oct 07, 2025
Full time
Position: Air Freight Operator L ocation: Colnbrook Hours: Monday - Friday, 09:00-17:00 Salary: up to 35,000 (DEO) We are recruiting for our client, who has been in global logistics for over 25 years and specialises in urgent air shipments to full-vessel charters, with a strong focus on ensuring timely delivery. They are a multi-modal forwarder and seek to add to their team. The ideal candidate will have a background in air freight import operations and will offer training on exports and other modes of freight. You must be able to drive and have your car for this role Your key responsibilities as an Air Freight Operator: Complete start-to-finish consignments Building strong working relationships with clients/shipping lines & agents, good negotiation skills and attention to detail are essential for this role. Provide freight rates, quotes and pricing solutions for customers Liaise with overseas agents, shipping lines, merchant haulage and various carriers Track and update delivery statuses in the company's system and provide regular updates to clients Completion of customs procedures Ensure compliance with import regulations and trade compliance laws You must have experience working with a UK based freight forwarder Benefits: Salary up to 35,000 (DEO) 28 days holiday plus bank holidays Pension freight Imports freight operator WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
Excellent opportunity for an experienced Continuous Impovement Coordinator professional to take the next step in their career within in this expanding European Food Business. OPPORTUNITY HIGHLIGHTS Monday to Friday Office Hours Competitive Salary - 48,000 Great Company Excellent Prospects THE ROLE This position requires strong Lean Manufacturing and hands-on leadership skills, along with a passion for Operational Excellence, to be successful. Key responsibilities will include: Facilitates long-term continuous improvement projects from beginning through completion across various work groups Trains associates in lean tools and techniques (including 7 wastes, 5S, standard work, set-up reduction, Total Productive Maintenance (TPM), flow, value stream mapping, etc) Coordinates and lead internal audits around Lean principles (5S, standard work, TPM, etc). Develops standard operations sheets and all applicable forms/flow charts created during Kaizen events Develops tracking tools and measures to support CI initiatives Develops business case justification for projects and initiatives Benchmarks performance across the facilities and industry to identify areas of opportunity. Challenges the status quo to find ways to optimize manufacturing performance to deliver superior results Builds a CI culture across the organization. Support NPD Trials Processes THE IDEAL CANDIDATE The CI Specialist possesses extensive facilitation skills and hands-on experience in continuous improvement manufacturing activities. A strong application knowledge of LEAN Manufacturing techniques and related CI tools are required: Standard Work, Root Cause Analysis, Kaizen Events, Value Stream Mapping, OEE, First Hour Full Power, 5S, 7 Wastes, Pit Stop Changeovers, etc. This person should be recognized as a change agent, challenging the status quo to drive to operations excellence. The CI Specialist needs to also possess leadership skills to drive the overall CI process across the facility, without having direct reporting relationships at the plant. He/she will work closely with the CI Manager but must also be able to leverage his/her power of influence with the Plant Manager and the site leadership team. If this job is of interest and you would like to investigate further, apply TODAY! "Kandhu Recruitment will consider all applications based on each candidate's suitability to the role or similar roles within the Food Sector and if we feel you are a relevant candidate we will process your application by adding you to our secure recruitment database and then contacting you to progress job opportunities further. We do not contact unsuitable applicants." Kandhu GDPR & Privacy Policy Statement Kandhu has fully implemented GDPR & Privacy Policies across its business and a copy of our Privacy Policy can be found by visiting our website. By applying for this role Kandhu will add your details to our database - assuming you have the right level of experience for the roles you apply for, after which we will be in touch.
Oct 07, 2025
Full time
Excellent opportunity for an experienced Continuous Impovement Coordinator professional to take the next step in their career within in this expanding European Food Business. OPPORTUNITY HIGHLIGHTS Monday to Friday Office Hours Competitive Salary - 48,000 Great Company Excellent Prospects THE ROLE This position requires strong Lean Manufacturing and hands-on leadership skills, along with a passion for Operational Excellence, to be successful. Key responsibilities will include: Facilitates long-term continuous improvement projects from beginning through completion across various work groups Trains associates in lean tools and techniques (including 7 wastes, 5S, standard work, set-up reduction, Total Productive Maintenance (TPM), flow, value stream mapping, etc) Coordinates and lead internal audits around Lean principles (5S, standard work, TPM, etc). Develops standard operations sheets and all applicable forms/flow charts created during Kaizen events Develops tracking tools and measures to support CI initiatives Develops business case justification for projects and initiatives Benchmarks performance across the facilities and industry to identify areas of opportunity. Challenges the status quo to find ways to optimize manufacturing performance to deliver superior results Builds a CI culture across the organization. Support NPD Trials Processes THE IDEAL CANDIDATE The CI Specialist possesses extensive facilitation skills and hands-on experience in continuous improvement manufacturing activities. A strong application knowledge of LEAN Manufacturing techniques and related CI tools are required: Standard Work, Root Cause Analysis, Kaizen Events, Value Stream Mapping, OEE, First Hour Full Power, 5S, 7 Wastes, Pit Stop Changeovers, etc. This person should be recognized as a change agent, challenging the status quo to drive to operations excellence. The CI Specialist needs to also possess leadership skills to drive the overall CI process across the facility, without having direct reporting relationships at the plant. He/she will work closely with the CI Manager but must also be able to leverage his/her power of influence with the Plant Manager and the site leadership team. If this job is of interest and you would like to investigate further, apply TODAY! "Kandhu Recruitment will consider all applications based on each candidate's suitability to the role or similar roles within the Food Sector and if we feel you are a relevant candidate we will process your application by adding you to our secure recruitment database and then contacting you to progress job opportunities further. We do not contact unsuitable applicants." Kandhu GDPR & Privacy Policy Statement Kandhu has fully implemented GDPR & Privacy Policies across its business and a copy of our Privacy Policy can be found by visiting our website. By applying for this role Kandhu will add your details to our database - assuming you have the right level of experience for the roles you apply for, after which we will be in touch.
Job Title: Multimodal Freight Operator Location: Shenstone Salary: 28,000 - 32,000 Multimodal Freight Operator Job Summary We are seeking a detail-oriented and proactive Multimodal Freight Operator to manage import and export shipments across air, sea, and road freight. The successful candidate will be responsible for ensuring the smooth and efficient movement of goods, and coordinating with clients, carriers, and customs authorities to maintain compliance and service excellence. Multimodal Freight Operator Key Responsibilities: Manage end-to-end import and export operations for multimodal freight (air, sea, and road). Liaise with shipping lines, airlines, hauliers, and customs agents to ensure timely and cost-effective transportation. Prepare and process import/export documentation, including customs entries, bills of lading, and certificates of origin. Track and monitor shipments, providing customers with regular updates and resolving any delays or issues. Ensure compliance with international trade regulations, customs procedures, and company policies. Work closely with internal teams, including customer service, finance, and sales, to provide excellent service. Negotiate freight rates with carriers and suppliers to achieve cost-effective solutions. Maintain accurate records and documentation for audit and compliance purposes. Multimodal Freight Operator Key Requirements: Previous experience in freight forwarding, logistics, or supply chain management. Knowledge of customs regulations, import/export procedures, and Incoterms. Experience with freight management systems and customs platforms (e.g., Sequoia, Destin8, Cargowise). Strong organisational and problem-solving skills with attention to detail. Ability to work under pressure and manage multiple shipments simultaneously. Excellent communication and negotiation skills. Proficiency in Microsoft Office (Word, Excel, Outlook). What We Offer: Competitive salary and benefits package. Opportunities for career progression and professional development. A dynamic and supportive work environment. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
Oct 07, 2025
Full time
Job Title: Multimodal Freight Operator Location: Shenstone Salary: 28,000 - 32,000 Multimodal Freight Operator Job Summary We are seeking a detail-oriented and proactive Multimodal Freight Operator to manage import and export shipments across air, sea, and road freight. The successful candidate will be responsible for ensuring the smooth and efficient movement of goods, and coordinating with clients, carriers, and customs authorities to maintain compliance and service excellence. Multimodal Freight Operator Key Responsibilities: Manage end-to-end import and export operations for multimodal freight (air, sea, and road). Liaise with shipping lines, airlines, hauliers, and customs agents to ensure timely and cost-effective transportation. Prepare and process import/export documentation, including customs entries, bills of lading, and certificates of origin. Track and monitor shipments, providing customers with regular updates and resolving any delays or issues. Ensure compliance with international trade regulations, customs procedures, and company policies. Work closely with internal teams, including customer service, finance, and sales, to provide excellent service. Negotiate freight rates with carriers and suppliers to achieve cost-effective solutions. Maintain accurate records and documentation for audit and compliance purposes. Multimodal Freight Operator Key Requirements: Previous experience in freight forwarding, logistics, or supply chain management. Knowledge of customs regulations, import/export procedures, and Incoterms. Experience with freight management systems and customs platforms (e.g., Sequoia, Destin8, Cargowise). Strong organisational and problem-solving skills with attention to detail. Ability to work under pressure and manage multiple shipments simultaneously. Excellent communication and negotiation skills. Proficiency in Microsoft Office (Word, Excel, Outlook). What We Offer: Competitive salary and benefits package. Opportunities for career progression and professional development. A dynamic and supportive work environment. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
Position: Marine Electronic Commissioning Engineer Job ID: 1420/19 Location: Home Based (EMEA Travel) Rate/Salary: Highly competitive dependent on experience Benefits: Great Benefits with this business Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors visit: (url removed) for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Marine Electronic Commissioning Engineer Typically, this person will be responsible for the electronic commissioning and technical support of the companies product. This product is a mechanical product which is electrically controlled and is sold to customers in the maritime world globally, however - this persons patch is the EMEA (Europe, Middle East & Africa). You will be the companies on-site representative, talking to customers, distributors and service agents covering commissioning, repairs, maintenance as well as emergency breakdown cover as required. Extensive travel for durations of roughly 5 days, home most weekends will be required. HSB Technical s client is an established and well-regarded business entity. Duties and responsibilities of the Marine Electronic Commissioning Engineer: Commissioning: Perform installation checks, configuration, and commissioning of the product and it's electronic control systems, including sea trials, class trials (DNV, BV and ABS) and Dynamic Positioning trials. Maintenance and Repairs: Conduct routine maintenance, inspections and repairs of the systems to ensure optimal performance and reliability. Troubleshoot and diagnose system issues and implement timely and effective solutions. Customer Support: Provide technical assistance and support to customers, both remotely and on-site, by addressing their inquiries, resolving technical problems, and offering guidance on system operation and maintenance best practices. Training and Documentation: Train customers on the proper use, operation, and maintenance of the systems. Develop and update technical documentation, including manuals, troubleshooting guides, and service reports. Field Testing: Collaborate with internal teams and participate in field tests and trials of new products, collecting feedback and suggesting improvements to enhance system performance and functionality. Collaboration: Work closely with cross-functional teams, including engineers, project managers, and sales representatives, to ensure seamless coordination and timely resolution of customer issues. Safety and Compliance: Adhere to safety regulations, industry standards, and company policies during all field operations. Conduct risk assessments and implement appropriate safety measures. Continuous Learning: Stay up to date with emerging technologies, industry trends, and product advancements in the maritime industry. Attend training sessions, workshops, and seminars to enhance technical skills and knowledge. Qualifications and requirements for the Marine Electronic Commissioning Engineer: Education: UK Level 5 awards (HND, Foundation degree) or higher in Engineering, Electronics, or equivalent related field. Experience: Minimum of 3 years of experience as a Field Service Engineer or similar role in the maritime industry preferred however, applicants from other industries (e.g., military, automotive) will be seriously considered. Technical Skills: Strong knowledge of electronic control systems - Familiarity with mechanical drive systems, bearings, and hydraulics. Troubleshooting and Diagnostic Skills: Proficient in identifying, analysing, and resolving technical issues in electronic control systems. Ability to use diagnostic tools and software effectively. Travel Flexibility: Willingness to travel extensively, both domestically and internationally, and work in challenging environments, including ships at sea. Communication Skills: Excellent verbal and written communication skills. Ability to effectively communicate technical information to customers and internal teams. Customer Focus: Strong customer service orientation with a dedication to delivering exceptional support and building long-term customer relationships. Team Player: Ability to collaborate effectively with cross-functional teams and work independently with minimal supervision. Strong problem-solving and decision-making abilities. This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.
Oct 07, 2025
Full time
Position: Marine Electronic Commissioning Engineer Job ID: 1420/19 Location: Home Based (EMEA Travel) Rate/Salary: Highly competitive dependent on experience Benefits: Great Benefits with this business Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors visit: (url removed) for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Marine Electronic Commissioning Engineer Typically, this person will be responsible for the electronic commissioning and technical support of the companies product. This product is a mechanical product which is electrically controlled and is sold to customers in the maritime world globally, however - this persons patch is the EMEA (Europe, Middle East & Africa). You will be the companies on-site representative, talking to customers, distributors and service agents covering commissioning, repairs, maintenance as well as emergency breakdown cover as required. Extensive travel for durations of roughly 5 days, home most weekends will be required. HSB Technical s client is an established and well-regarded business entity. Duties and responsibilities of the Marine Electronic Commissioning Engineer: Commissioning: Perform installation checks, configuration, and commissioning of the product and it's electronic control systems, including sea trials, class trials (DNV, BV and ABS) and Dynamic Positioning trials. Maintenance and Repairs: Conduct routine maintenance, inspections and repairs of the systems to ensure optimal performance and reliability. Troubleshoot and diagnose system issues and implement timely and effective solutions. Customer Support: Provide technical assistance and support to customers, both remotely and on-site, by addressing their inquiries, resolving technical problems, and offering guidance on system operation and maintenance best practices. Training and Documentation: Train customers on the proper use, operation, and maintenance of the systems. Develop and update technical documentation, including manuals, troubleshooting guides, and service reports. Field Testing: Collaborate with internal teams and participate in field tests and trials of new products, collecting feedback and suggesting improvements to enhance system performance and functionality. Collaboration: Work closely with cross-functional teams, including engineers, project managers, and sales representatives, to ensure seamless coordination and timely resolution of customer issues. Safety and Compliance: Adhere to safety regulations, industry standards, and company policies during all field operations. Conduct risk assessments and implement appropriate safety measures. Continuous Learning: Stay up to date with emerging technologies, industry trends, and product advancements in the maritime industry. Attend training sessions, workshops, and seminars to enhance technical skills and knowledge. Qualifications and requirements for the Marine Electronic Commissioning Engineer: Education: UK Level 5 awards (HND, Foundation degree) or higher in Engineering, Electronics, or equivalent related field. Experience: Minimum of 3 years of experience as a Field Service Engineer or similar role in the maritime industry preferred however, applicants from other industries (e.g., military, automotive) will be seriously considered. Technical Skills: Strong knowledge of electronic control systems - Familiarity with mechanical drive systems, bearings, and hydraulics. Troubleshooting and Diagnostic Skills: Proficient in identifying, analysing, and resolving technical issues in electronic control systems. Ability to use diagnostic tools and software effectively. Travel Flexibility: Willingness to travel extensively, both domestically and internationally, and work in challenging environments, including ships at sea. Communication Skills: Excellent verbal and written communication skills. Ability to effectively communicate technical information to customers and internal teams. Customer Focus: Strong customer service orientation with a dedication to delivering exceptional support and building long-term customer relationships. Team Player: Ability to collaborate effectively with cross-functional teams and work independently with minimal supervision. Strong problem-solving and decision-making abilities. This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
Oct 07, 2025
Full time
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
Sub-Agent Lead the Delivery of Landmark Civil Engineering Projects Location: Glasgow (with projects across Scotland) Employment Type: Permanent Full-time Sector: Civil Engineering Infrastructure, Rail, Renewables About the Opportunity Contract Scotland is delighted to be working in partnership with a leading multi-disciplined civil engineering contractor, renowned for their expertise across the infrastructure, rail, and renewables sectors. We are seeking an experienced Sub-Agent to join their team on a permanent basis. This is an excellent opportunity to play a pivotal role in delivering major projects while progressing your career within an organisation recognised for its commitment to staff development, low turnover, and strong leadership. Why Join This Contractor? Investment in People: Ongoing professional development and structured career progression. Supportive Culture: A collaborative and stable working environment with low staff turnover. Industry Leadership: Join one of Scotland s most respected names in civil engineering, rail, and renewable infrastructure. Key Responsibilities Plan, coordinate, and oversee on-site labour and daily operations. Ensure the efficient use of all site resources. Deliver projects safely, on time, within budget, and in line with client expectations. Uphold company standards in Health, Safety, Environment, and Quality (HSEQ). Maintain accurate site documentation, records, and progress reports. Enforce company safety procedures and promote a positive safety culture. Build and maintain strong relationships with clients, colleagues, and subcontractors. About You Minimum HNC qualification in Civil Engineering (Degree preferred). Previous experience as a Sub-Agent or Senior Engineer in a civil contracting environment. Proven background in infrastructure, rail, or renewable energy projects. SMSTS and PTS certification desired. Willingness to travel across Scotland with varying shift patterns. Full UK driving licence required. What s on Offer Competitive salary and benefits package. Excellent opportunities for career progression and professional development. Supportive and collaborative working environment with a strong focus on employee growth. How to Apply If you are an experienced Sub-Agent looking to take the next step in your career and contribute to the delivery of some of Scotland s most significant civil engineering projects, we would like to hear from you. For further information or a confidential discussion, please contact Adam Rahma on (phone number removed), quoting reference J46251, or apply with your latest CV. Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.
Oct 07, 2025
Full time
Sub-Agent Lead the Delivery of Landmark Civil Engineering Projects Location: Glasgow (with projects across Scotland) Employment Type: Permanent Full-time Sector: Civil Engineering Infrastructure, Rail, Renewables About the Opportunity Contract Scotland is delighted to be working in partnership with a leading multi-disciplined civil engineering contractor, renowned for their expertise across the infrastructure, rail, and renewables sectors. We are seeking an experienced Sub-Agent to join their team on a permanent basis. This is an excellent opportunity to play a pivotal role in delivering major projects while progressing your career within an organisation recognised for its commitment to staff development, low turnover, and strong leadership. Why Join This Contractor? Investment in People: Ongoing professional development and structured career progression. Supportive Culture: A collaborative and stable working environment with low staff turnover. Industry Leadership: Join one of Scotland s most respected names in civil engineering, rail, and renewable infrastructure. Key Responsibilities Plan, coordinate, and oversee on-site labour and daily operations. Ensure the efficient use of all site resources. Deliver projects safely, on time, within budget, and in line with client expectations. Uphold company standards in Health, Safety, Environment, and Quality (HSEQ). Maintain accurate site documentation, records, and progress reports. Enforce company safety procedures and promote a positive safety culture. Build and maintain strong relationships with clients, colleagues, and subcontractors. About You Minimum HNC qualification in Civil Engineering (Degree preferred). Previous experience as a Sub-Agent or Senior Engineer in a civil contracting environment. Proven background in infrastructure, rail, or renewable energy projects. SMSTS and PTS certification desired. Willingness to travel across Scotland with varying shift patterns. Full UK driving licence required. What s on Offer Competitive salary and benefits package. Excellent opportunities for career progression and professional development. Supportive and collaborative working environment with a strong focus on employee growth. How to Apply If you are an experienced Sub-Agent looking to take the next step in your career and contribute to the delivery of some of Scotland s most significant civil engineering projects, we would like to hear from you. For further information or a confidential discussion, please contact Adam Rahma on (phone number removed), quoting reference J46251, or apply with your latest CV. Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.
Sales Operations Administrator Providing operational support to the Sales team in dealing with all new and existing agents across all the Barbon agents to retain and grow the customer base. To represent Let Alliance and HomeLet as the leader of lettings and to ensure all customers feel valued by the team consistently delivering a high level of service to agreed service levels. Provide support to Key agent groups and the GAM agent segment by owning and completing phone, training and email activities. Provides support in the retention of the Barbon agent base by following the agent retention process and completing relevant activities to retain the agent base. Completion of required of any Sales tasks and activities that supports the wider sales team in all sales activities. Providing initial support to telephone/online new agent enquires and follows the new agent on boarding process by following the third party engagement process for all new agents ensuring a smooth transition into the Barbon group in accordance with FCA requirements and internal policies and procedures. Complete monitoring activities by following internal policies and procedures. Manage incoming enquiries via both telephone and email channels for new and existing agents. Manage and own all incoming enquiries via both telephone and email channels for all existing Key and GAM agents across the group. Work closely with all roles within the Sales team and conduct ad-hoc sales activity where agreed by your line Manager. Take responsibility for customer contact strategy, retention, engagement and loyalty within the Key and GAM agent segments across the group. Provide information & training on none and FCA regulated insurance products in a non-advised manner to enable customers to reach informed decisions to purchase. Manage the retention and monitoring of agent retention across the sales team by completing all required retention activity ensuring customer losses are kept to a minimum and identified agents at risk are escalated accordingly. Process agent pricing deals via the Salesforce system Ensuring full audit trial is evidenced. Support the business in performing their first line duties and participate actively as a member of the team, maintaining a strong assurance culture following appropriate procedures to monitor and control risk and to ensure compliance with all relevant policies and regulations. Ensure agent monitoring inbox is monitored and responded to in accordance with SLA. Perform required due diligence for all Barbon agents, both at the initial set up and on an ongoing basis, within the guidelines specified by policy and regulation, ensuring that service levels are adhered to. Ensure that any breaches identified for agents or within the Barbon sales teams are raised correctly and dealt with through to satisfactory closure. To report immediately all risks identified within the team, all incidents/breaches/loss events and near miss reports of which they become aware and any significant issues of irreconcilable dispute with the line management. Operate compliantly with relevant FCA regulations and procedures. Take ownership of Complaints and grumbles investigating and resolving queries and issues raised whilst driving change. Provide accurate and effective records of customer interaction demonstrating a clear and consistent approach whilst supporting a robust audit trail and updating of the Salesforce CRM system. To demonstrate detailed knowledge of current market conditions and competitors in the lettings industry to support business strategies. As well as a competitive salary we also offer the following benefits Annual option to buy additional holidays Death in service benefit x4 salary Company pension scheme Enhanced maternity & paternity leave Benefits portal offering discounts on technology & Electronics, cinemas, restaurants, days out, mortgage advice, travel and many more We offer employee welfare benefits- financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more Volunteering day Free Parking REF-(Apply online only)
Oct 07, 2025
Full time
Sales Operations Administrator Providing operational support to the Sales team in dealing with all new and existing agents across all the Barbon agents to retain and grow the customer base. To represent Let Alliance and HomeLet as the leader of lettings and to ensure all customers feel valued by the team consistently delivering a high level of service to agreed service levels. Provide support to Key agent groups and the GAM agent segment by owning and completing phone, training and email activities. Provides support in the retention of the Barbon agent base by following the agent retention process and completing relevant activities to retain the agent base. Completion of required of any Sales tasks and activities that supports the wider sales team in all sales activities. Providing initial support to telephone/online new agent enquires and follows the new agent on boarding process by following the third party engagement process for all new agents ensuring a smooth transition into the Barbon group in accordance with FCA requirements and internal policies and procedures. Complete monitoring activities by following internal policies and procedures. Manage incoming enquiries via both telephone and email channels for new and existing agents. Manage and own all incoming enquiries via both telephone and email channels for all existing Key and GAM agents across the group. Work closely with all roles within the Sales team and conduct ad-hoc sales activity where agreed by your line Manager. Take responsibility for customer contact strategy, retention, engagement and loyalty within the Key and GAM agent segments across the group. Provide information & training on none and FCA regulated insurance products in a non-advised manner to enable customers to reach informed decisions to purchase. Manage the retention and monitoring of agent retention across the sales team by completing all required retention activity ensuring customer losses are kept to a minimum and identified agents at risk are escalated accordingly. Process agent pricing deals via the Salesforce system Ensuring full audit trial is evidenced. Support the business in performing their first line duties and participate actively as a member of the team, maintaining a strong assurance culture following appropriate procedures to monitor and control risk and to ensure compliance with all relevant policies and regulations. Ensure agent monitoring inbox is monitored and responded to in accordance with SLA. Perform required due diligence for all Barbon agents, both at the initial set up and on an ongoing basis, within the guidelines specified by policy and regulation, ensuring that service levels are adhered to. Ensure that any breaches identified for agents or within the Barbon sales teams are raised correctly and dealt with through to satisfactory closure. To report immediately all risks identified within the team, all incidents/breaches/loss events and near miss reports of which they become aware and any significant issues of irreconcilable dispute with the line management. Operate compliantly with relevant FCA regulations and procedures. Take ownership of Complaints and grumbles investigating and resolving queries and issues raised whilst driving change. Provide accurate and effective records of customer interaction demonstrating a clear and consistent approach whilst supporting a robust audit trail and updating of the Salesforce CRM system. To demonstrate detailed knowledge of current market conditions and competitors in the lettings industry to support business strategies. As well as a competitive salary we also offer the following benefits Annual option to buy additional holidays Death in service benefit x4 salary Company pension scheme Enhanced maternity & paternity leave Benefits portal offering discounts on technology & Electronics, cinemas, restaurants, days out, mortgage advice, travel and many more We offer employee welfare benefits- financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more Volunteering day Free Parking REF-(Apply online only)
Bennett and Game Recruitment LTD
Amersham, Buckinghamshire
We are seeking a motivated and reliable Operations Clerk / Freight Administrator to join our client's Road Freight team based in Amersham. This role is ideal for someone with 1-2 years of experience in freight forwarding who is looking to expand their knowledge and responsibilities within a supportive environment. Freight Coordinator - Job Overview Manage day-to-day operations for road freight imports and exports Coordinate with international agents, hauliers, and UK-based customers Arrange deliveries and collections Assist with providing quotes and handling rate requests Prepare and manage shipment documentation Deliver excellent communication and customer service to clients and partners Freight Coordinator - Job Requirements 1-2 years of experience in the Transport or Freight industry (preferably road freight) Strong background in customer service and administration Proficient IT skills (Microsoft Office packages and TMS/WMS systems) Experience working with drivers, driver hours, tachograph data, and fleet compliance. Freight Coordinator - Salary & Benefits Salary: 26,000 - 33,000 DOE Hours: Monday - Friday, 9:00 - 17:30 20 days holiday + bank holidays Company pension scheme On-site parking Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Oct 07, 2025
Full time
We are seeking a motivated and reliable Operations Clerk / Freight Administrator to join our client's Road Freight team based in Amersham. This role is ideal for someone with 1-2 years of experience in freight forwarding who is looking to expand their knowledge and responsibilities within a supportive environment. Freight Coordinator - Job Overview Manage day-to-day operations for road freight imports and exports Coordinate with international agents, hauliers, and UK-based customers Arrange deliveries and collections Assist with providing quotes and handling rate requests Prepare and manage shipment documentation Deliver excellent communication and customer service to clients and partners Freight Coordinator - Job Requirements 1-2 years of experience in the Transport or Freight industry (preferably road freight) Strong background in customer service and administration Proficient IT skills (Microsoft Office packages and TMS/WMS systems) Experience working with drivers, driver hours, tachograph data, and fleet compliance. Freight Coordinator - Salary & Benefits Salary: 26,000 - 33,000 DOE Hours: Monday - Friday, 9:00 - 17:30 20 days holiday + bank holidays Company pension scheme On-site parking Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Our client, a leader in delivering essential infrastructure services, is currently seeking a permanent Site Agent to join their Operations Team. The ideal candidate will have an opportunity to grow and develop while maintaining and renewing vital infrastructure within the water sector, ensuring the environment is protected and compliance with quality standards is met. Key Responsibilities: Lead site supervision across large-scale or multi-project portfolios Ensure full compliance with SHEQ policies and promote a strong culture of health, safety, and quality Conduct and oversee site safety audits Manage project costs efficiently and escalate issues when necessary Coordinate material procurement and labour planning in line with construction programmes Liaise with project teams to monitor progress and resolve issues Manage subcontractor packages to ensure adherence to schedules Oversee private land access and highway possessions, maintaining positive engagement with local communities and the public Job Requirements: Civil engineering degree or similar qualification Experience in management within the construction industry Valid UK driving licence Benefits: Matched or contributory pension scheme Life assurance Enhanced maternity, paternity, and adoption leave Company car with a range of EV and hybrid vehicles My Car Choice salary sacrifice EV/hybrid car scheme Health Care Cash Plan for medical expenses 25 days annual leave plus bank holidays If you are an experienced professional in the water infrastructure sector looking to develop your career within a supportive and innovative company, we would love to hear from you.
Oct 07, 2025
Full time
Our client, a leader in delivering essential infrastructure services, is currently seeking a permanent Site Agent to join their Operations Team. The ideal candidate will have an opportunity to grow and develop while maintaining and renewing vital infrastructure within the water sector, ensuring the environment is protected and compliance with quality standards is met. Key Responsibilities: Lead site supervision across large-scale or multi-project portfolios Ensure full compliance with SHEQ policies and promote a strong culture of health, safety, and quality Conduct and oversee site safety audits Manage project costs efficiently and escalate issues when necessary Coordinate material procurement and labour planning in line with construction programmes Liaise with project teams to monitor progress and resolve issues Manage subcontractor packages to ensure adherence to schedules Oversee private land access and highway possessions, maintaining positive engagement with local communities and the public Job Requirements: Civil engineering degree or similar qualification Experience in management within the construction industry Valid UK driving licence Benefits: Matched or contributory pension scheme Life assurance Enhanced maternity, paternity, and adoption leave Company car with a range of EV and hybrid vehicles My Car Choice salary sacrifice EV/hybrid car scheme Health Care Cash Plan for medical expenses 25 days annual leave plus bank holidays If you are an experienced professional in the water infrastructure sector looking to develop your career within a supportive and innovative company, we would love to hear from you.
Role overview ID: Entity: Vistry Region: Vistry Cotswolds Department: Commercial Contract Type: Permanent - Full Time Job Location: Wantage, Oxford Date Posted: 06.10.2025 We have a new opportunity for a Senior Quantity Surveyor to join our team within Vistry Cotswolds, at our site in Wantage, Oxford. As our Senior Quantity Surveyor, you will work within our wider Commercial, Estimating and Buying team, you will be responsible for supervising, managing and advising on the financial and contractual aspects of multiple construction projects. You will take responsibility for the execution of the Quantity Surveying function on allocated contract/s, in order to fulfil the requirements of the Company in maximising quality of service and profitability. You will provide a range of cost control and financial reporting duties across all aspects of construction work undertaken by the company. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality HNC in Surveying or Construction or equivalent 10 years minimum experience of working within the Construction industry for a residential housing developer 5 years minimum experience with National House builder Excellent IT, analytical and communication skills Strong mathematical ability Ability to assess and analyse information Good business sense Good understanding of budget management Negotiating and networking skills COINs user experience Enthusiasm Flexibility Able to work within a busy team and under pressure Good team working skills Accurate with an eye for detail A methodical approach Desirable - HND or higher qualification Professional membership of MCIOB or RICS preferable or working towards such qualification Different methods of construction i.e. Timber Frame Previous experience with working with strategic partners. More about the Senior Quantity Surveyor role Working closely with other departments, including Land, Development and Construction, you will attend design meetings to advise on all areas that may have a cost implication Attend development meetings when appropriate, contract pre-start and subcontract package review meetings Upon receipt of Contract Documentation, you will be responsible for checking all contract drawings to identify errors, omissions, anomalies and areas where unnecessary cost may arise Receive initial tender information and assist in the preparation of the proposed tender lists and updating of subsequent procurement programmes Distribute design information packages and tender drawings, whilst preparing all tender documentation and letters including carrying out preliminary checks on subcontractors Preparing construction cost analysis, which includes analysis of quotations resulting from the tender enquiry, requesting additional and outstanding information as required Assess site staffing levels and build programmes with the Site Manager to ascertain preliminary costs, including collating all cost information and preparing the start on site budget Arrange and adjudicate budget settlement meetings, with the support of the wider Commercial team Prepare stage payment schedules to assist in the financing of the works Carry out pre-order meetings including all necessary Health & Safety requirements, finalising a tender sum and agreeing a stage payment schedule for payment purposes before preparing all contract documentation and placing the order Place subcontractor orders, including interviews and checking references on selected subcontractors. You will then negotiate the contract sum within the budget, including finalising costs to cover all late variations Issue variation orders and development changes alongside providing cost advice on major variations prior to issue. You will issue revised contract drawings to subcontractors; negotiating the cost of variations including liaising between Buyers and operations team. You will provide a full range of pricing information for purchaser's extras Check all costs posted to each contract, collate and reconcile all costs resulting from subcontract works, variation orders, site instructions, material order and preliminary / running costs. This will include providing monthly analysis of costs and identify possible areas of over expenditure at future dates Check and arrange subcontractor payments, obtaining necessary authorisation for passing payments for all elements of subcontractor works. You will agree final accounts with subcontractors, ensuring all works have been carried out within budget and analysing costs to assist on future estimates Take responsibility for the preparation of documents for the basis of external valuation with the client's agent (CSA, Stage payment schedule, Tick offs) Keep the RAMS schedule updated and issued to all relevant parties Liaise with the Customer Service department on post-completion defects, providing cost advice where necessary Attend site meetings, project team meetings, subcontractor meetings and surveying meetings as required Any other reasonable duties as directed by your line manager to support the wider teams Accountable for CVR reports and cost control Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being
Oct 06, 2025
Full time
Role overview ID: Entity: Vistry Region: Vistry Cotswolds Department: Commercial Contract Type: Permanent - Full Time Job Location: Wantage, Oxford Date Posted: 06.10.2025 We have a new opportunity for a Senior Quantity Surveyor to join our team within Vistry Cotswolds, at our site in Wantage, Oxford. As our Senior Quantity Surveyor, you will work within our wider Commercial, Estimating and Buying team, you will be responsible for supervising, managing and advising on the financial and contractual aspects of multiple construction projects. You will take responsibility for the execution of the Quantity Surveying function on allocated contract/s, in order to fulfil the requirements of the Company in maximising quality of service and profitability. You will provide a range of cost control and financial reporting duties across all aspects of construction work undertaken by the company. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality HNC in Surveying or Construction or equivalent 10 years minimum experience of working within the Construction industry for a residential housing developer 5 years minimum experience with National House builder Excellent IT, analytical and communication skills Strong mathematical ability Ability to assess and analyse information Good business sense Good understanding of budget management Negotiating and networking skills COINs user experience Enthusiasm Flexibility Able to work within a busy team and under pressure Good team working skills Accurate with an eye for detail A methodical approach Desirable - HND or higher qualification Professional membership of MCIOB or RICS preferable or working towards such qualification Different methods of construction i.e. Timber Frame Previous experience with working with strategic partners. More about the Senior Quantity Surveyor role Working closely with other departments, including Land, Development and Construction, you will attend design meetings to advise on all areas that may have a cost implication Attend development meetings when appropriate, contract pre-start and subcontract package review meetings Upon receipt of Contract Documentation, you will be responsible for checking all contract drawings to identify errors, omissions, anomalies and areas where unnecessary cost may arise Receive initial tender information and assist in the preparation of the proposed tender lists and updating of subsequent procurement programmes Distribute design information packages and tender drawings, whilst preparing all tender documentation and letters including carrying out preliminary checks on subcontractors Preparing construction cost analysis, which includes analysis of quotations resulting from the tender enquiry, requesting additional and outstanding information as required Assess site staffing levels and build programmes with the Site Manager to ascertain preliminary costs, including collating all cost information and preparing the start on site budget Arrange and adjudicate budget settlement meetings, with the support of the wider Commercial team Prepare stage payment schedules to assist in the financing of the works Carry out pre-order meetings including all necessary Health & Safety requirements, finalising a tender sum and agreeing a stage payment schedule for payment purposes before preparing all contract documentation and placing the order Place subcontractor orders, including interviews and checking references on selected subcontractors. You will then negotiate the contract sum within the budget, including finalising costs to cover all late variations Issue variation orders and development changes alongside providing cost advice on major variations prior to issue. You will issue revised contract drawings to subcontractors; negotiating the cost of variations including liaising between Buyers and operations team. You will provide a full range of pricing information for purchaser's extras Check all costs posted to each contract, collate and reconcile all costs resulting from subcontract works, variation orders, site instructions, material order and preliminary / running costs. This will include providing monthly analysis of costs and identify possible areas of over expenditure at future dates Check and arrange subcontractor payments, obtaining necessary authorisation for passing payments for all elements of subcontractor works. You will agree final accounts with subcontractors, ensuring all works have been carried out within budget and analysing costs to assist on future estimates Take responsibility for the preparation of documents for the basis of external valuation with the client's agent (CSA, Stage payment schedule, Tick offs) Keep the RAMS schedule updated and issued to all relevant parties Liaise with the Customer Service department on post-completion defects, providing cost advice where necessary Attend site meetings, project team meetings, subcontractor meetings and surveying meetings as required Any other reasonable duties as directed by your line manager to support the wider teams Accountable for CVR reports and cost control Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being
This is a very EXCITING new role We are looking for a Business Development Manager to work in one of Europe's busiest ports! Job Summary This is a dynamic role working in a fast-growing organisation with a world-class Cargo product. Our client is long renowned as the UK s number one port for fast-moving logistics in the ferry market, facilitating over 2.2 million HGV movements a year. They have taken this expertise and applied it to a global platform through the development of a state-of-the-art cargo facility. The role is responsible for the profit and loss management of current and future customers in the perishable market sector. The successful candidate will account manage and business develop a base of current and future customers, actively broadening our client s perishable sector up and down the supply chain. Our client is a market champion in sustainability, operations, and health & safety. The candidate will work with service teams and operations to deliver a range of exciting and challenging commercial projects in one of Europe's busiest ports to the highest standards. This role is at the forefront of customer service delivery both internally and externally. The post holder requires a strong customer focus, commercial and operational foundation, and a passion for delivering world-class supply chain solutions nationally and internationally. The Business Development Manager will be working within the Commercial team out of our client's operational offices at the port. Reporting to the Head of Business Development, you will be crucial in ensuring effective collaboration with customers across a national and international network, striving to deliver port-centric solutions that boost engagement and loyalty while securing a competitive advantage. The post holder will develop customer partnerships aligned with our client s evolving and dynamic commercial strategy with existing and prospective perishable customers strengthening their customer portfolio and pipeline of business development work. With a strong background in developing and growing international partnerships, you will manage all existing perishable customer partnerships and commercial activities, ensuring a market-leading offering based on quality and customer service. With a world-class cargo terminal having come online in 2019 and exciting infrastructure developments in the pipeline, the initial focus will be on strengthening the perishable offering and specialising in a unique service offering. From time to time, you will also be asked to contribute to other business pillars: Ferry, Cargo, Cruise, Property, and Marina (the 5 pillars), and departments ranging from Operations to Commercial, People to Innovation working on exciting challenges and opportunities in being a critical part of the UK s national infrastructure. Skills and Qualifications Must have direct experience within account management and business development Extensive experience within supply chain or logistics Experience within perishables and/or port sector (desirable) Industry experience with supermarkets/retailers, importers, agents, and/or shipping lines Ability to develop and implement proposals within a highly commercial environment Extensive experience in commercial roles, with a track record in business development and strategic partnerships Proven ability to deliver growth in a sales-led or commercial environment Strong leadership, negotiation, and relationship-building skills Good operational foundation within the supply chain environment Financial accounting awareness and experience in managing budgets and P&L accounts Confident user of Microsoft Office applications Full UK driving licence and use of own vehicle is essential Project management experience is advantageous Knowledge in food safety, security, and quality would be advantageous Government knowledge of perishable regulations would be advantageous Management Principles Strong interpersonal skills, emotional intelligence, and confidence in engaging and influencing at Managing Director and Executive level Passionate about growth, innovation, and delivering new supply chain solutions Ability to undertake international, European, and UK travel Confident public speaker in representing our client s brand across the sector internationally Resilience and drive to exceed targets; creatively solving problems Analytical skills and ability to evaluate statistical and market data to make senior-level recommendations Energised by commercial opportunities and able to set out a target strategy Ability to negotiate and manage conflict with a proactive and pragmatic approach to deliver successful results Creative, open-minded, and innovative with the ability to see the bigger picture across the business Ability to develop strong collaborative relationships internally and externally Capable of identifying and implementing opportunities to expand service offerings
Oct 06, 2025
Full time
This is a very EXCITING new role We are looking for a Business Development Manager to work in one of Europe's busiest ports! Job Summary This is a dynamic role working in a fast-growing organisation with a world-class Cargo product. Our client is long renowned as the UK s number one port for fast-moving logistics in the ferry market, facilitating over 2.2 million HGV movements a year. They have taken this expertise and applied it to a global platform through the development of a state-of-the-art cargo facility. The role is responsible for the profit and loss management of current and future customers in the perishable market sector. The successful candidate will account manage and business develop a base of current and future customers, actively broadening our client s perishable sector up and down the supply chain. Our client is a market champion in sustainability, operations, and health & safety. The candidate will work with service teams and operations to deliver a range of exciting and challenging commercial projects in one of Europe's busiest ports to the highest standards. This role is at the forefront of customer service delivery both internally and externally. The post holder requires a strong customer focus, commercial and operational foundation, and a passion for delivering world-class supply chain solutions nationally and internationally. The Business Development Manager will be working within the Commercial team out of our client's operational offices at the port. Reporting to the Head of Business Development, you will be crucial in ensuring effective collaboration with customers across a national and international network, striving to deliver port-centric solutions that boost engagement and loyalty while securing a competitive advantage. The post holder will develop customer partnerships aligned with our client s evolving and dynamic commercial strategy with existing and prospective perishable customers strengthening their customer portfolio and pipeline of business development work. With a strong background in developing and growing international partnerships, you will manage all existing perishable customer partnerships and commercial activities, ensuring a market-leading offering based on quality and customer service. With a world-class cargo terminal having come online in 2019 and exciting infrastructure developments in the pipeline, the initial focus will be on strengthening the perishable offering and specialising in a unique service offering. From time to time, you will also be asked to contribute to other business pillars: Ferry, Cargo, Cruise, Property, and Marina (the 5 pillars), and departments ranging from Operations to Commercial, People to Innovation working on exciting challenges and opportunities in being a critical part of the UK s national infrastructure. Skills and Qualifications Must have direct experience within account management and business development Extensive experience within supply chain or logistics Experience within perishables and/or port sector (desirable) Industry experience with supermarkets/retailers, importers, agents, and/or shipping lines Ability to develop and implement proposals within a highly commercial environment Extensive experience in commercial roles, with a track record in business development and strategic partnerships Proven ability to deliver growth in a sales-led or commercial environment Strong leadership, negotiation, and relationship-building skills Good operational foundation within the supply chain environment Financial accounting awareness and experience in managing budgets and P&L accounts Confident user of Microsoft Office applications Full UK driving licence and use of own vehicle is essential Project management experience is advantageous Knowledge in food safety, security, and quality would be advantageous Government knowledge of perishable regulations would be advantageous Management Principles Strong interpersonal skills, emotional intelligence, and confidence in engaging and influencing at Managing Director and Executive level Passionate about growth, innovation, and delivering new supply chain solutions Ability to undertake international, European, and UK travel Confident public speaker in representing our client s brand across the sector internationally Resilience and drive to exceed targets; creatively solving problems Analytical skills and ability to evaluate statistical and market data to make senior-level recommendations Energised by commercial opportunities and able to set out a target strategy Ability to negotiate and manage conflict with a proactive and pragmatic approach to deliver successful results Creative, open-minded, and innovative with the ability to see the bigger picture across the business Ability to develop strong collaborative relationships internally and externally Capable of identifying and implementing opportunities to expand service offerings
Our Client, a leading provider of comprehensive logistics and supply chain solutions, specialising in airfreight, warehousing, and distribution services, are looking to recruit an Air Freight Pricing Manager to be based at their offices in the London, Heathrow area. On Offer: Opportunity to work with a fast-growing and dynamic freight forwarder. Competitive salary and performance-based bonus. Career progression and personal development support. Collaborative and innovative working environment at London Heathrow. Hybrid Flexibility, offering two days working from home. Main Purpose of the Air Freight Pricing Manager role: Reporting to the Head of Air Freight/ Commercial Director, the successful candidate will be responsible for leading all aspects of air freight pricing, procurement, and carrier negotiations. This role requires a strong balance of analytical skills, supplier relationship management, and market insight to ensure our pricing remains competitive, profitable, and aligned with business growth. Duties and Responsibilities of Air Freight Pricing Manager: Pricing & Procurement Develop, maintain, and manage competitive air freight rate structures across key trade lanes. Negotiate directly with airlines, consolidators, and agents to secure the most competitive rates. Monitor market rates, trends, and capacity availability to ensure proactive and dynamic pricing strategies. Maintain strong supplier relationships while ensuring cost efficiency and service quality. Commercial Support Provide accurate and timely quotations to the sales team to enable them to win business. Support the commercial team with pricing strategies for RFQs, tenders, and spot quotes. Ensure margin protection by balancing competitive rates with profitability. Work closely with the operations and sales teams to align pricing with service delivery and customer needs. Market Intelligence & Reporting Track competitor activity and industry developments to identify opportunities and risks. Produce regular pricing reports, analysis, and recommendations for management. Ensure all pricing data is accurate, updated, and maintained within internal systems Process & Compliance Develop efficient pricing processes and tools to streamline response times and accuracy. Ensure compliance with company policies, airline regulations, and international trade requirements. To be Considered: Proven experience in air freight pricing, procurement, or carrier management within the freight forwarding industry. Strong negotiation skills and established airline relationships. Solid understanding of global air freight trade lanes, capacity, and rate structures. Commercially minded with the ability to balance competitiveness and profitability. Strong analytical skills with attention to detail and accuracy. Excellent communication and interpersonal skills to liaise with suppliers, sales, and management teams. Ability to work under pressure in a fast-paced, deadline-driven environment. For full details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry
Oct 06, 2025
Full time
Our Client, a leading provider of comprehensive logistics and supply chain solutions, specialising in airfreight, warehousing, and distribution services, are looking to recruit an Air Freight Pricing Manager to be based at their offices in the London, Heathrow area. On Offer: Opportunity to work with a fast-growing and dynamic freight forwarder. Competitive salary and performance-based bonus. Career progression and personal development support. Collaborative and innovative working environment at London Heathrow. Hybrid Flexibility, offering two days working from home. Main Purpose of the Air Freight Pricing Manager role: Reporting to the Head of Air Freight/ Commercial Director, the successful candidate will be responsible for leading all aspects of air freight pricing, procurement, and carrier negotiations. This role requires a strong balance of analytical skills, supplier relationship management, and market insight to ensure our pricing remains competitive, profitable, and aligned with business growth. Duties and Responsibilities of Air Freight Pricing Manager: Pricing & Procurement Develop, maintain, and manage competitive air freight rate structures across key trade lanes. Negotiate directly with airlines, consolidators, and agents to secure the most competitive rates. Monitor market rates, trends, and capacity availability to ensure proactive and dynamic pricing strategies. Maintain strong supplier relationships while ensuring cost efficiency and service quality. Commercial Support Provide accurate and timely quotations to the sales team to enable them to win business. Support the commercial team with pricing strategies for RFQs, tenders, and spot quotes. Ensure margin protection by balancing competitive rates with profitability. Work closely with the operations and sales teams to align pricing with service delivery and customer needs. Market Intelligence & Reporting Track competitor activity and industry developments to identify opportunities and risks. Produce regular pricing reports, analysis, and recommendations for management. Ensure all pricing data is accurate, updated, and maintained within internal systems Process & Compliance Develop efficient pricing processes and tools to streamline response times and accuracy. Ensure compliance with company policies, airline regulations, and international trade requirements. To be Considered: Proven experience in air freight pricing, procurement, or carrier management within the freight forwarding industry. Strong negotiation skills and established airline relationships. Solid understanding of global air freight trade lanes, capacity, and rate structures. Commercially minded with the ability to balance competitiveness and profitability. Strong analytical skills with attention to detail and accuracy. Excellent communication and interpersonal skills to liaise with suppliers, sales, and management teams. Ability to work under pressure in a fast-paced, deadline-driven environment. For full details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry
Freight Forwarding - Account Manager Location: Manchester, UK Job Type: Permanent / Full-Time Salary: Competitive salary on offer depending on experience This is an operations-focused role that combines customer management with end-to-end control of the transport cycle across air, ocean and road. A fantastic opportunity for someone with a solid background in freight forwarding who thrives in a collaborative, team-oriented environment and is keen to contribute to operational excellence. Key Responsibilities Manage the full cradle-to-grave shipment cycle for imports, exports, and cross-trade. Handle quotations, bookings, pre-alerts, customs clearance, delivery, billing, and costing. Build and maintain strong relationships with clients, including regular visits and check-in calls. Ensure all company SOPs and compliance standards are adhered to. Collaborate with suppliers, carriers, and overseas agents to secure competitive rates and efficient solutions. Monitor customer activity, identify new opportunities, and take remedial action where required. Accurately cost and invoice files, maintaining KPI service standards. Provide proactive updates to clients on shipment status. What's on Offer? Opportunity to join a growing, forward-thinking business. Positive and supportive working culture. Scope for personal development and progression within the company. Competitive salary package (dependent on experience). WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
Oct 06, 2025
Full time
Freight Forwarding - Account Manager Location: Manchester, UK Job Type: Permanent / Full-Time Salary: Competitive salary on offer depending on experience This is an operations-focused role that combines customer management with end-to-end control of the transport cycle across air, ocean and road. A fantastic opportunity for someone with a solid background in freight forwarding who thrives in a collaborative, team-oriented environment and is keen to contribute to operational excellence. Key Responsibilities Manage the full cradle-to-grave shipment cycle for imports, exports, and cross-trade. Handle quotations, bookings, pre-alerts, customs clearance, delivery, billing, and costing. Build and maintain strong relationships with clients, including regular visits and check-in calls. Ensure all company SOPs and compliance standards are adhered to. Collaborate with suppliers, carriers, and overseas agents to secure competitive rates and efficient solutions. Monitor customer activity, identify new opportunities, and take remedial action where required. Accurately cost and invoice files, maintaining KPI service standards. Provide proactive updates to clients on shipment status. What's on Offer? Opportunity to join a growing, forward-thinking business. Positive and supportive working culture. Scope for personal development and progression within the company. Competitive salary package (dependent on experience). WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
