OTC Cash Allocation Specialist - 6 month Temp role - Hybrid (2 days per week) - West London

Title: Order to Cash (OTC) Cash Allocation Specialist

Contract: 6-month temporary role

Location: West London (2 days per week in the office)

About the role:

The Order to Cash (OTC) Cash Allocation Specialist will ensure Accounts Receivable (A/R) and credit and collection activities for the organisation are processed timely and accurately. They will develop and execute continuous process improvements to streamline order-to-cash process, focusing primarily on the cash allocation process.

Key Responsibilities:

• Review bank statements on a daily basis, allocate cash received and update Google sheets
• Investigate all cash received in bank statements that do not have clear allocation details, liaising with Affiliates and SSC as needed
• Work closely with Credit Controllers and Billing Team to identify complex allocation requirements, escalating when necessary
• Work closely with RTR team to identify allocation to GL accounts, and any adjustments to cash that are required
• Identify recurring receipts suitable for cash allocation rules to be established into the system
• Liaise with customers not adhering to cash allocation rules, to assist future allocation
• Liaise with customers for remittance information
• Review processes to ensure adherence to Global Standards
• Ad-hoc projects required for Go-Live and Stabilisation of rollout and beyond
• Provide support to the OTC Team to ensure full team coverage, and any other task deemed necessary by the OTC Manager

Skills & Experience:

• 2+ years' experience in a credit control role with high volume of transaction processing in financial ERP
• Understanding of internal controls, indirect taxes, and service desk operations desirable
• Strong work ethic and a self-starter who proactively seeks out new solutions
• Ability to multi-task and prioritise projects working well under pressure
• Detail oriented
• Knowledge of SAP, ERPs, and S/4HANA would be advantageous