Business Support Officer

Babergh and Mid Suffolk District Councils are looking to recruit a Business Support Officer to join our team based in Great Wenham (Near Ipswich), Suffolk. You will join us on a full-time, fixed term or secondment opportunity for 12 months The successful candidate will earn a competitive salary of £31,537 - £36,363 per annum (pro rata for part time).

This role is open to full time, part time, and job share applications, all of which will be assessed equally.

Join our team

We are looking for a Business Support Officer to join our Voids Team within Housing Repairs and Maintenance

About the role

The Housing Repairs and Maintenance team oversee the upkeep and maintenance of our housing portfolio, with their own team of trade professionals and voids are supported by our procured contractor.

Reporting to the Business Services Manager you will be responsible for providing Business support to the Voids Team for the effective delivery of all associated works.

In this role, you will:

• maintain manual and electronic records, including data input and extraction
• compile documentation including letters, reports and spreadsheets
• input business information into databases, ensuring accuracy, confidentiality and security
• raise and process work orders, purchase orders, and invoices from the Void Contractor and Void Surveyors
• assist in the monitoring of spend against budget
• produce ad-hoc reports when required
• provide general business support to the Void Contract Manager including attending meetings and taking minutes when required

About you

We are looking for a proficient Administrator, who can demonstrate:

• highly effective and innovative business support skills
• achievement of NVQ 3 /ONC level or equivalent level of knowledge through experience
• a good standard of education with a GCSE (or equivalent) in English and Mathematics at level C or above and suitable work experience for delivering in the role.
• experience of working within a Repairs and Maintenance environment (desirable)

About us

At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in.

We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors.

We believe that the heart of Suffolk is an incredibly special place to live and work, with:

• 60 conservation areas
• two National Landscapes
• many picturesque market towns

It is no surprise we are ranked among the top 50 places to live in the UK.

Benefits

We offer a comprehensive benefits package, including:

• Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing Support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (Business needs permitting).
• Great learning and development opportunities.

Our ways of working

We believe work is what we do, not just where we go.

We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive.

We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.

Closing date: 5pm, 22 October 2025.

If you think you have what it takes to be successful in this Business Support Officer role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.