Case Manager

Job Title: Case Manager

Location: Pinner

Brand: Mortgage Scout

Salary: OTE of up to £29,000.00 per annum

Hours: Monday to Thursday 9am - 6pm, Friday 9am - 5:30pm

About Mortgage Scout:

We are Mortgage Scout. As the name suggests, we're experts at seeking out the best way to buy the home of your dreams. We've been matching buyers with money saving mortgages since 2003. Combining attention to detail with industry knowledge, we'll track down the mortgage deal that works for you.

Finding innovative ways to make mortgages simple has served us well, with glowing reviews, client referrals and repeat business growing our business everyday. We're now one of the most trusted Mortgage Brokers across London and the UK, and we're proud to be award-winners too.

Job Summary and key responsibilities

We are seeking a proactive and highly organized individual to join our team as an Mortgage Administrator - Case Handler.

In this role, you will provide comprehensive administrative support to our high-performing Mortgage Advisors, ensuring smooth operations and exceptional service delivery. You will be responsible for managing calendars, scheduling appointments, and coordinating meetings, all while maintaining a professional and courteous demeanour. Effective communication skills are paramount as you will be liaising with mortgage lenders, clients, and various departments within the business. This position offers an exciting opportunity to contribute to our team's success and play a pivotal role in helping clients achieve their homeownership goals.

Key Responsibilities:

• Provide comprehensive administrative support to our high-performing Mortgage Advisors, ensuring smooth operations and exceptional service delivery.
• You will be responsible for: managing calendars, scheduling appointments, and coordinating meetings

What are we looking for:

• Effective communication skills are paramount as you will be liaising with mortgage lenders, clients, and various departments within the business.
• Customer service skills.
• Good organisation.
• Attention to detail.
• Professional and courteous demeanour.

What we can offer you:

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Access to a diverse portfolio of properties
• Supportive and collaborative team environment

Benefits:

• Competitive Salary Package
• Quarterly and yearly awards including trips abroad
• Salary sacrifice pension scheme
• Generous holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year

Leaders Romans Group are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

Leaders Romans Group does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.