Practice Manager-Brighton

Job Summary

Role: Practice Manager - GP Surgery (Part-Time/Full-Time)
Location: Brighton
Salary: Up to 50,000 per annum (depending on experience)
Closing Date: Friday 17th October 2025

The Practice Manager will support the GP Partners in all aspects of practice management, ensuring smooth day-to-day operations, motivating staff, optimising efficiency, and maintaining compliance with regulatory standards. The role requires leadership, innovation, and a strong focus on service quality, staff development, and patient care.

Main Duties

• Lead and manage staff to ensure smooth daily practice operations.
• Oversee Quality Outcomes Framework (QOF) administration and performance.
• Ensure compliance with CQC regulations and Clinical Governance standards.
• Lead recruitment, DBS checks, induction, appraisals, and staff development.
• Manage disciplinary, grievance, and staff welfare processes.
• Oversee IT systems, information governance, and data security.
• Maintain and update the practice website and social media.
• Support clinical audits, performance reviews, and reporting requirements (CQRS, OQF, enhanced services).
• Manage contracts for premises and services (cleaning, maintenance, etc.).
• Lead patient engagement (online services, Patient Participation Group, complaints process).
• Monitor DNAs (Did Not Attend), implement improvements, and liaise with patients.
• Support continuous improvement initiatives and practice-wide projects.

About the Practice

• Based in Brighton, close to the seafront, Brighton Station, and local amenities.
• Caring for approximately 7,000 patients across Brighton & Hove.
• A small team including 3 GP Partners, an Advanced Clinical Practitioner, experienced nursing staff, and a dedicated admin team.

Person Specification

Essential:

• Strong education with excellent literacy and numeracy skills.
• Experience working with the general public.
• Experience in healthcare settings and managing multidisciplinary teams.
• Knowledge of accounting procedures, budgeting, and forecasting.
• Skilled in staff performance management (appraisals, disciplinary processes).
• Proven track record in project development, workforce planning, and service improvement.
• Excellent communication and negotiation skills.

Desirable:

• Leadership/management qualification.
• Previous NHS or Primary Care practice management experience.
• Health and safety knowledge.

How to Apply

To apply, please send your CV to: