Income Team Leader

Income Team Leader - Housing Association - About The Client:

Castlefield Recruitment are working with a regional Housing Association in North Lancashire to recruit an Income Team Leader on a 12-month fixed term basis. This is an exciting opportunity for an experienced Social Housing professional to lead and stabilise a team in a busy and challenging role.

Income Team Leader - Housing Association - About The Role:

• Lead and manage the Income team to ensure that rent and associated income is collected efficiently, and arrears are minimised.

• Support staff in the team, ensuring high quality advice and interventions for tenants, compliance with policies, and continuous improvement of income management practices.

• Act as escalation point for complex or sensitive cases.

• Contribute to strategy, reporting, and performance of the overall income management function.

Income Team Leader - Housing Association - What You Need:

• Income management experience within Social Housing
• People management experience
• Mobysoft RentSense and Civica CX system experience (prefered)
• Valid UK drivers license