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sap service design and transition manager
SNAP Care
Support Worker, Chislehurst, BR7
SNAP Care Chislehurst, Kent
SEN Support Worker / PA, Chislehurst, BR7. A fantastic part-time (3-day) position for a professional SEN Support Worker / PA to assist an engaging, and fun-loving (soon to be) teenager, with a physical disability. Offering up to £20.80 Gross per Hour Nearest Tube/Station: Sidcup or Chislehurst Wage/Salary: £19.80 Weekdays £20.80 Weekends Gross per Hour Driver Essential? Yes, WAV for use whilst on duty. (Automatic Drive) Essential: Experience supporting young people with additional needs. Confident supporting a client swimming or during hydrotherapy sessions. This role is open to female applicants only. Start Date: ASAP Days & Hours: Term-time: Monday, Tuesday: 2.30pm to 7.00pm, Sunday 7.00am to 5.00pm. School Holidays: Monday, Tuesday: 9.00am to 7.00pm and Sunday 7.00am to 5.00pm Family/Client Pets : Not applicable Recruiter : Suhada About our client: Snap Care has had the pleasure of working with Zara, her parents, and case management company for several years; starting with an SEN Nanny! Soon Zara will be turning 13 years old, and transitioning to 2:1 day support, therefore she would like a Support Worker / PA to join her small, dedicated team. She lives at home in Chislehurst with her Mum, Dad and two younger sisters; family is very important to Zara, and she loves being a big sis. Her hobbies include swimming (swimming pool at home), and music (listening to and making her own). Zara has Cerebral Palsy, a PEG in situ, Epilepsy (controlled via medication) and is a full-time wheelchair user. Zara enjoys a blended liquid diet and receives her medication and liquid via her PEG. She communicates through body language, facial expressions, and sounds/noises. She has a great sense of humour and will give a big giggle at silly jokes and funny stories. Zara s family home is designed to meet all her needs, and full bespoke training is provided as part of your induction. Overview of role: Zara requires practical hands-on support with all aspects of her ADLs (Activities of Daily Living). The afternoon shift starts with the school run from 2.30pm, either coming home, or attending an activity, appointment or planned event. Zara has a care plan and structured routine which her SEN Support Worker / PA will follow and implement. Throughout the school holidays, there is much more scope to plan fun activities and trips out and about. You will be working on a 2:1 basis alongside another member of Zara s support team. Further information is available on application. Who this job would suit: A proactive, reliable, and caring, female SEN Support Worker / PA. For this position you must have some experience supporting children or teenagers with additional needs. What s great about this job: Both current and past employees highly recommend this role. Zara is a fabulous young lady, she loves to laugh, giggle and have fun! This is a busy, fun, and welcoming family home. An opportunity not to be missed! Recruitment Process This vacancy is being managed through Snap Care s Shortlist Service. We will review all applications and verify the essential criteria are met before passing suitable CVs and contact details to our client/case manager, who will continue the recruitment process directly. By applying, you consent to your details being shared with our client. Please note: Unfortunately, we are unable to provide sponsorship for any of our vacancies. If a specific gender is required, this is a genuine occupational requirement under paragraph 1, schedule 9 of the Equality Act 2010.
Oct 07, 2025
Full time
SEN Support Worker / PA, Chislehurst, BR7. A fantastic part-time (3-day) position for a professional SEN Support Worker / PA to assist an engaging, and fun-loving (soon to be) teenager, with a physical disability. Offering up to £20.80 Gross per Hour Nearest Tube/Station: Sidcup or Chislehurst Wage/Salary: £19.80 Weekdays £20.80 Weekends Gross per Hour Driver Essential? Yes, WAV for use whilst on duty. (Automatic Drive) Essential: Experience supporting young people with additional needs. Confident supporting a client swimming or during hydrotherapy sessions. This role is open to female applicants only. Start Date: ASAP Days & Hours: Term-time: Monday, Tuesday: 2.30pm to 7.00pm, Sunday 7.00am to 5.00pm. School Holidays: Monday, Tuesday: 9.00am to 7.00pm and Sunday 7.00am to 5.00pm Family/Client Pets : Not applicable Recruiter : Suhada About our client: Snap Care has had the pleasure of working with Zara, her parents, and case management company for several years; starting with an SEN Nanny! Soon Zara will be turning 13 years old, and transitioning to 2:1 day support, therefore she would like a Support Worker / PA to join her small, dedicated team. She lives at home in Chislehurst with her Mum, Dad and two younger sisters; family is very important to Zara, and she loves being a big sis. Her hobbies include swimming (swimming pool at home), and music (listening to and making her own). Zara has Cerebral Palsy, a PEG in situ, Epilepsy (controlled via medication) and is a full-time wheelchair user. Zara enjoys a blended liquid diet and receives her medication and liquid via her PEG. She communicates through body language, facial expressions, and sounds/noises. She has a great sense of humour and will give a big giggle at silly jokes and funny stories. Zara s family home is designed to meet all her needs, and full bespoke training is provided as part of your induction. Overview of role: Zara requires practical hands-on support with all aspects of her ADLs (Activities of Daily Living). The afternoon shift starts with the school run from 2.30pm, either coming home, or attending an activity, appointment or planned event. Zara has a care plan and structured routine which her SEN Support Worker / PA will follow and implement. Throughout the school holidays, there is much more scope to plan fun activities and trips out and about. You will be working on a 2:1 basis alongside another member of Zara s support team. Further information is available on application. Who this job would suit: A proactive, reliable, and caring, female SEN Support Worker / PA. For this position you must have some experience supporting children or teenagers with additional needs. What s great about this job: Both current and past employees highly recommend this role. Zara is a fabulous young lady, she loves to laugh, giggle and have fun! This is a busy, fun, and welcoming family home. An opportunity not to be missed! Recruitment Process This vacancy is being managed through Snap Care s Shortlist Service. We will review all applications and verify the essential criteria are met before passing suitable CVs and contact details to our client/case manager, who will continue the recruitment process directly. By applying, you consent to your details being shared with our client. Please note: Unfortunately, we are unable to provide sponsorship for any of our vacancies. If a specific gender is required, this is a genuine occupational requirement under paragraph 1, schedule 9 of the Equality Act 2010.
VOLUNTEERING MATTERS
Project Manager
VOLUNTEERING MATTERS
Reference Number: V560 Job Title: Project Manager Location: Newcastle upon Tyne (Hybrid office, home, community-based) Contract Type : Permanent Hours : 28 hours per week Salary : £30,000 Full Time Equivalent (£24K pro rata) DBS/PVG : Enhanced Level DBS Job Family: Job Family 4 Line Manager : Delivery Leader: Scotland & Northeast England Closing Date: 23rd October 2025 Interview Dates: TBC Start Date: ASAP Interview Dates: To be confirmed We reserve the right to close this vacancy early if we receive sufficient applications Volunteering Matters Who we are At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change. What we do We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people. How we do this We support people to share their time and skills to help others and tackle big challenges in their communities. We remove barriers to volunteering and social action , making it easier for people who don t always get the chance to take part. We listen to and amplify voices that aren t always heard, helping volunteers and communities influence change. We help volunteers beyond their first experience , offering training, support, and pathways to new opportunities. We connect businesses with communities , creating meaningful employee volunteering projects. We show the impact of volunteering and social action , proving how it changes lives for the better. O ur work across Newcastle Volunteering Matters play a vital role supporting volunteering in Newcastle. Since 2005, we have been operating Volunteer Centre Newcastle (VCN). This service provides a wide range of support around all things volunteering to 1250+ charities, organisations, and groups locally. Each year, we also support 2500+ members of the public who are interested in volunteering and need support to get started. We also lead the Home from Hospital and Community Support project where volunteers support older people with their transition home following a hospital admission. In early 2025, we launched the Good Neighbours Newcastle project funded by Newcastle City Council. We deliver this project alongside our delivery partner organisation, Search Newcastle, with a second partner organisation scheduled to join in early 2026. Good Neighbours project We would all like to live in a place that has a sense of community, where people look out for their neighbours. The Good Neighbours project aims to foster a feeling of positive wellbeing and independence for those who may be socially isolated, or who don t have many people around them, giving that little bit of help . The project helps people in the community feel safe, supported, and more able to live an independent life, whilst preventing, reducing and delaying the need for formal support through Adult Social Care. It also provides people the opportunity to volunteer a little time, in a flexible way, to make a difference in their own community. We know volunteering can lead to enhanced skills, and positive wellbeing. Volunteers provide practical or social support, completing one-off or short-term tasks, supporting a neighbour. This includes tasks like collecting essentials, driving someone to a GP appointment, helping with odd jobs around the house, light gardening, or checking in with someone for a cuppa and chat. Role Purpose We are looking for a talented, dynamic, and professional Project Manager to join our team in Newcastle. The right candidate would be someone with excellent knowledge of best practice in Volunteer Management and with experience of establishing new and exciting volunteering programmes. This is a senior role within our Newcastle team so it is essential that the postholder is agile, can work flexibly, is an excellent communicator, and can build strong working relationships with a range of people. In this role, you will: Lead and manage all aspects of the Good Neighbours project, meeting ambitious goals, ensuring all volunteers and beneficiaries achieve positive outcomes Lead and manage our partnerships on a day-to-day level with Search Newcastle and another local charity, to raise the profile of the project, ensuring successful delivery and ongoing development of the work Manage and lead our use of the volunteer management system, Volunteero, ensuring its effective use across our Newcastle work Our Values & Way of Working In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. Diversity & Inclusion Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. Disability Confident & Reasonable Adjustments We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. Benefits Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer: Flexible Working by Default (re hours & place of work) Unlimited (paid) Annual Leave allowance Employee Pension scheme Life Assurance Cycle to Work Scheme Season Ticket Loan Employee Assistance Programme Enhanced sick and family leave. Lifestyle Discount Scheme We are also open to discussing job share applications. GDPR Statement If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records. Policy on AI-Generated Applications Applications are accepted on trust, and we expect all submissions to reflect the applicant s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. To Apply Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters. Right to Work in the UK Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position. If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don t hesitate to get in touch.
Oct 03, 2025
Full time
Reference Number: V560 Job Title: Project Manager Location: Newcastle upon Tyne (Hybrid office, home, community-based) Contract Type : Permanent Hours : 28 hours per week Salary : £30,000 Full Time Equivalent (£24K pro rata) DBS/PVG : Enhanced Level DBS Job Family: Job Family 4 Line Manager : Delivery Leader: Scotland & Northeast England Closing Date: 23rd October 2025 Interview Dates: TBC Start Date: ASAP Interview Dates: To be confirmed We reserve the right to close this vacancy early if we receive sufficient applications Volunteering Matters Who we are At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change. What we do We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people. How we do this We support people to share their time and skills to help others and tackle big challenges in their communities. We remove barriers to volunteering and social action , making it easier for people who don t always get the chance to take part. We listen to and amplify voices that aren t always heard, helping volunteers and communities influence change. We help volunteers beyond their first experience , offering training, support, and pathways to new opportunities. We connect businesses with communities , creating meaningful employee volunteering projects. We show the impact of volunteering and social action , proving how it changes lives for the better. O ur work across Newcastle Volunteering Matters play a vital role supporting volunteering in Newcastle. Since 2005, we have been operating Volunteer Centre Newcastle (VCN). This service provides a wide range of support around all things volunteering to 1250+ charities, organisations, and groups locally. Each year, we also support 2500+ members of the public who are interested in volunteering and need support to get started. We also lead the Home from Hospital and Community Support project where volunteers support older people with their transition home following a hospital admission. In early 2025, we launched the Good Neighbours Newcastle project funded by Newcastle City Council. We deliver this project alongside our delivery partner organisation, Search Newcastle, with a second partner organisation scheduled to join in early 2026. Good Neighbours project We would all like to live in a place that has a sense of community, where people look out for their neighbours. The Good Neighbours project aims to foster a feeling of positive wellbeing and independence for those who may be socially isolated, or who don t have many people around them, giving that little bit of help . The project helps people in the community feel safe, supported, and more able to live an independent life, whilst preventing, reducing and delaying the need for formal support through Adult Social Care. It also provides people the opportunity to volunteer a little time, in a flexible way, to make a difference in their own community. We know volunteering can lead to enhanced skills, and positive wellbeing. Volunteers provide practical or social support, completing one-off or short-term tasks, supporting a neighbour. This includes tasks like collecting essentials, driving someone to a GP appointment, helping with odd jobs around the house, light gardening, or checking in with someone for a cuppa and chat. Role Purpose We are looking for a talented, dynamic, and professional Project Manager to join our team in Newcastle. The right candidate would be someone with excellent knowledge of best practice in Volunteer Management and with experience of establishing new and exciting volunteering programmes. This is a senior role within our Newcastle team so it is essential that the postholder is agile, can work flexibly, is an excellent communicator, and can build strong working relationships with a range of people. In this role, you will: Lead and manage all aspects of the Good Neighbours project, meeting ambitious goals, ensuring all volunteers and beneficiaries achieve positive outcomes Lead and manage our partnerships on a day-to-day level with Search Newcastle and another local charity, to raise the profile of the project, ensuring successful delivery and ongoing development of the work Manage and lead our use of the volunteer management system, Volunteero, ensuring its effective use across our Newcastle work Our Values & Way of Working In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. Diversity & Inclusion Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. Disability Confident & Reasonable Adjustments We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. Benefits Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer: Flexible Working by Default (re hours & place of work) Unlimited (paid) Annual Leave allowance Employee Pension scheme Life Assurance Cycle to Work Scheme Season Ticket Loan Employee Assistance Programme Enhanced sick and family leave. Lifestyle Discount Scheme We are also open to discussing job share applications. GDPR Statement If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records. Policy on AI-Generated Applications Applications are accepted on trust, and we expect all submissions to reflect the applicant s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. To Apply Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters. Right to Work in the UK Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position. If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don t hesitate to get in touch.
Stott and May
IT Service Transition Lead (SAP, S/4, Rise, ITIL)
Stott and May
IT Service Transition Lead (SAP, S/4, Rise, ITIL) A leading retailer is looking for an IT Service Transition Lead (SAP, S/4, ITIL) that will act as the main interface for Senior Management, Project Managers and stakeholders for Service Transition requirements and deliverables, supporting a major SAP Rise/S4Hana program. As the IT Service Transition Lead (SAP, S/4, ITIL) you work alongside Platform Leads, Product Managers, Engineering teams, and a range of third parties, you will help to deliver and maintain best in class solutions that meet the needs of a variety of stakeholders across the business. You will be responsible for service transition of SAP Rise/S4Hana services into live operations, ensuring the program transitions smoothly into service with appropriate measures and support. The core of this role will be to work collaboratively to assist in embedding a service management culture within the Project life cycle and the wider IT Division, educating and influencing stakeholders gracefully by taking them on a journey whilst balancing their needs with the needs of the service. You will adopt and implement best practices and ways of working to ensure that all ITIL processes are both effective and efficient, plus being appropriately scaled. Skills/Experience * SAP solutions, particularly SAP Rise and S/4 Hana services. * Expertise gathering and analysing requirements for large IT projects, with the ability to identify, track, and monitor technical dependencies across systems. * Experience of transitioning services within large scale programmes. * Good knowledge of current SAP technologies including topics like security, data protection, performance and high availability. * Experience maintaining documentation. * Strong awareness and adherence to best practices of testing and deployment. * Familiarity with agile development methodologies, including Scrum and Kanban, and working with managed backlogs using tools like Azure DevOps or Jira. * Stakeholder management. * Passionate for technology and service - curiosity towards new and emerging technology. * The ability to clearly identify, articulate and prioritise the strategic and tactical value of your vision and roadmap. * ITIL Certification within Service Design or Service Transition * ITIL v3 or V4 Foundation or Agile Service Management Qualification * Retail industry experience * Provide track record of service improvements * Experience in ITSM Toolset design and configuration * Knowledge of SAP related services Responsibilities * Lead Service Transition activities, ensuring graceful landing into operations and operational efficiencies are maintained, this minimising project and operational risk. * Defining, documenting and agreeing Service, ensuring supporting material is fit for purpose, fit for use. * Lead the transition planning and support strategy, framework and process * Ensuring adequate monitoring across the SAP landscape is in place, and that the necessary processes and procedures are in implemented to respond to alerts and incidents, whether that's within business hours or during out of hours callouts to the on-call team. * Be an escalation point during major incidents, who can help technical teams as well as easily access the higher levels of vendors to positively influence the service and focus we receive. Service dependant, this can be a 24-hour function. * Knowledge Management - ensure all issues are logged with resolution details, KB articles are authored, reviewed and published to empower downstream all the way to the user. * Represent the interests of Service Management in project delivery governance forums. Produce and present regular progress reporting on any projects that impact services delivery. * Identify and implement Continuous Improvement Plans. If you are an IT Service Transition Lead (SAP, S/4, ITIL) looking to join a large transformation project, then send your CV along with your availability.
Oct 01, 2025
Contractor
IT Service Transition Lead (SAP, S/4, Rise, ITIL) A leading retailer is looking for an IT Service Transition Lead (SAP, S/4, ITIL) that will act as the main interface for Senior Management, Project Managers and stakeholders for Service Transition requirements and deliverables, supporting a major SAP Rise/S4Hana program. As the IT Service Transition Lead (SAP, S/4, ITIL) you work alongside Platform Leads, Product Managers, Engineering teams, and a range of third parties, you will help to deliver and maintain best in class solutions that meet the needs of a variety of stakeholders across the business. You will be responsible for service transition of SAP Rise/S4Hana services into live operations, ensuring the program transitions smoothly into service with appropriate measures and support. The core of this role will be to work collaboratively to assist in embedding a service management culture within the Project life cycle and the wider IT Division, educating and influencing stakeholders gracefully by taking them on a journey whilst balancing their needs with the needs of the service. You will adopt and implement best practices and ways of working to ensure that all ITIL processes are both effective and efficient, plus being appropriately scaled. Skills/Experience * SAP solutions, particularly SAP Rise and S/4 Hana services. * Expertise gathering and analysing requirements for large IT projects, with the ability to identify, track, and monitor technical dependencies across systems. * Experience of transitioning services within large scale programmes. * Good knowledge of current SAP technologies including topics like security, data protection, performance and high availability. * Experience maintaining documentation. * Strong awareness and adherence to best practices of testing and deployment. * Familiarity with agile development methodologies, including Scrum and Kanban, and working with managed backlogs using tools like Azure DevOps or Jira. * Stakeholder management. * Passionate for technology and service - curiosity towards new and emerging technology. * The ability to clearly identify, articulate and prioritise the strategic and tactical value of your vision and roadmap. * ITIL Certification within Service Design or Service Transition * ITIL v3 or V4 Foundation or Agile Service Management Qualification * Retail industry experience * Provide track record of service improvements * Experience in ITSM Toolset design and configuration * Knowledge of SAP related services Responsibilities * Lead Service Transition activities, ensuring graceful landing into operations and operational efficiencies are maintained, this minimising project and operational risk. * Defining, documenting and agreeing Service, ensuring supporting material is fit for purpose, fit for use. * Lead the transition planning and support strategy, framework and process * Ensuring adequate monitoring across the SAP landscape is in place, and that the necessary processes and procedures are in implemented to respond to alerts and incidents, whether that's within business hours or during out of hours callouts to the on-call team. * Be an escalation point during major incidents, who can help technical teams as well as easily access the higher levels of vendors to positively influence the service and focus we receive. Service dependant, this can be a 24-hour function. * Knowledge Management - ensure all issues are logged with resolution details, KB articles are authored, reviewed and published to empower downstream all the way to the user. * Represent the interests of Service Management in project delivery governance forums. Produce and present regular progress reporting on any projects that impact services delivery. * Identify and implement Continuous Improvement Plans. If you are an IT Service Transition Lead (SAP, S/4, ITIL) looking to join a large transformation project, then send your CV along with your availability.
Randstad Technologies Recruitment
Marketing Operations Manager
Randstad Technologies Recruitment City, London
My global ed-tech company is looking for an experienced Marketing Operations manager to help with the analysis of various marketing systems following a global merger. The role requires a mixture of PM, marketing manager and data analysis skills. So the ideal candidate will have a blend of all three disciplines and been involved in a merger/acquisition project in relations to marketing systems & processes. Essential Skills Business alignment experience Transition planning for marketing systems Prior involvement in business transformation initiatives or system implementations Knowledge of financial services or education sector marketing Experience with marketing technology harmonization or migrations Familiarity with brand management processes Change Management support User journey alignment Data migration/transfer Data Analysis Marketing campaign transfer Technical knowledge Marketto, Saleforce Marketing Cloud, Web CMS, Wordpress Key Experience Project Management 5+ years of experience managing complex marketing projects or initiatives Proven ability to develop project plans, track progress, and deliver results Experience coordinating work across multiple stakeholders and departments Analytical Strong data analysis skills with ability to derive meaningful insights Experience using data to identify process inefficiencies and solutions Comfortable working with marketing metrics and performance indicators Process-Driven Experience documenting and improving business processes Ability to identify opportunities for standardization and optimisation Methodical approach to workflow design and implementation Understanding of change management principles when introducing new processes Marketing Operations Working knowledge of marketing automation systems, CRM platforms or similar tools Understanding of lead management workflows and best practices Experience with marketing data management and performance management reportin Desirable Skills Prior involvement in business transformation initiatives or system implementations Marketing Process Analysis & Documentation Knowledge of financial services or education sector marketing Experience with marketing technology harmonization or migrations Familiarity with brand management processes Key Duties Project Management Coordinate marketing alignment activities across business units with focus on lead generation, marketing technology, and supporting brand strategy workstreams Develop practical implementation plans with clear milestones and deliverables Track progress, identify bottlenecks, and implement solutions to keep alignment initiatives on schedule Process Analysis & Documentation Map and document current marketing processes across business units Identify gaps, overlaps, and improvement opportunities in workflows Design and document standardized processes for harmonized marketing operations Lead Generation & Marketing Technology Focus Analyze existing lead management workflows to recommend standardized approaches Support the harmonization of marketing systems and data sources Data-Driven Decision Gather and analyze marketing performance data to inform business alignment decisions Create regular reports to track progress and business impacts Identify potential risks to marketing performance during operational changes Provide data-backed recommendations to optimize cross-functional alignment Change Management Help prepare teams for process and system enhancements, and support knowledge exchange between teams Create clear documentation and guidelines for new ways of working Maintain open communication channels to address concerns during operational changes This is an excellent opportunity to join a global client on a great merger project. I have interview slots ready to be filled so if you are interested and have the required skills then get in touch ASAP to find out more. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Sep 23, 2025
Contractor
My global ed-tech company is looking for an experienced Marketing Operations manager to help with the analysis of various marketing systems following a global merger. The role requires a mixture of PM, marketing manager and data analysis skills. So the ideal candidate will have a blend of all three disciplines and been involved in a merger/acquisition project in relations to marketing systems & processes. Essential Skills Business alignment experience Transition planning for marketing systems Prior involvement in business transformation initiatives or system implementations Knowledge of financial services or education sector marketing Experience with marketing technology harmonization or migrations Familiarity with brand management processes Change Management support User journey alignment Data migration/transfer Data Analysis Marketing campaign transfer Technical knowledge Marketto, Saleforce Marketing Cloud, Web CMS, Wordpress Key Experience Project Management 5+ years of experience managing complex marketing projects or initiatives Proven ability to develop project plans, track progress, and deliver results Experience coordinating work across multiple stakeholders and departments Analytical Strong data analysis skills with ability to derive meaningful insights Experience using data to identify process inefficiencies and solutions Comfortable working with marketing metrics and performance indicators Process-Driven Experience documenting and improving business processes Ability to identify opportunities for standardization and optimisation Methodical approach to workflow design and implementation Understanding of change management principles when introducing new processes Marketing Operations Working knowledge of marketing automation systems, CRM platforms or similar tools Understanding of lead management workflows and best practices Experience with marketing data management and performance management reportin Desirable Skills Prior involvement in business transformation initiatives or system implementations Marketing Process Analysis & Documentation Knowledge of financial services or education sector marketing Experience with marketing technology harmonization or migrations Familiarity with brand management processes Key Duties Project Management Coordinate marketing alignment activities across business units with focus on lead generation, marketing technology, and supporting brand strategy workstreams Develop practical implementation plans with clear milestones and deliverables Track progress, identify bottlenecks, and implement solutions to keep alignment initiatives on schedule Process Analysis & Documentation Map and document current marketing processes across business units Identify gaps, overlaps, and improvement opportunities in workflows Design and document standardized processes for harmonized marketing operations Lead Generation & Marketing Technology Focus Analyze existing lead management workflows to recommend standardized approaches Support the harmonization of marketing systems and data sources Data-Driven Decision Gather and analyze marketing performance data to inform business alignment decisions Create regular reports to track progress and business impacts Identify potential risks to marketing performance during operational changes Provide data-backed recommendations to optimize cross-functional alignment Change Management Help prepare teams for process and system enhancements, and support knowledge exchange between teams Create clear documentation and guidelines for new ways of working Maintain open communication channels to address concerns during operational changes This is an excellent opportunity to join a global client on a great merger project. I have interview slots ready to be filled so if you are interested and have the required skills then get in touch ASAP to find out more. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

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