Claims Handler

We are currently seeking individuals with a background in legal work or insurance claims for an exciting opportunity as a Legal Expenses Claims Handler, based in Croydon. This role operates on a hybrid basis, with three days in the office and two days working from home.

The team manages After the Event (ATE) claims across a range of areas, including personal injury, clinical negligence, professional negligence, and insolvency.

Key responsibilities

In this role, you will be responsible for evaluating and managing costs across a wide range of litigation, with a particular focus on personal injury and clinical negligence claims. Your key responsibilities will include:

• Providing an efficient claims handling service by responding to claims using excellent written and verbal communication skills
• Managing claims from start to conclusion
• Accurately recording and maintaining data
• Liaising with solicitors and, where required, costs lawyers

Skills & experience

• Either a legal background or insurance background with knowledge of injury claims and exposure to costs
• Previous claims handling experience involving the review and negotiation of legal costs
• Exceptional communication skills - both written and verbal
• Ability to evaluate legal documents accurately and efficiently
• Excellent time management skills
• Strong analytical skills