62 jobs found

This is an excellent opportunity for an experienced Damp & Mould Surveyor, Building Surveyor, or Repairs Surveyor to investigate complex residential building defects and deliver lasting technical solutions. Working within a specialist repairs function, you'll manage inspections, diagnosis, technical reports, specifications, contractors and post-works quality assurance across occupied homes. Client Details Our client is a large, values-led housing provider with a substantial residential property portfolio across the Midlands and surrounding areas. They are committed to providing safe, affordable and well-maintained homes for their residents, while investing in the technical expertise of their property and repairs teams. Description Investigate damp and mould cases in line with current housing standards and Awaab's Law requirements. Carry out detailed inspections across occupied residential properties. Diagnose the root cause of defects using evidence-based building surveying techniques. Investigate issues including: Damp and mould Water ingress Roofing defects Drainage issues Condensation Ventilation performance Building fabric deterioration Produce clear technical reports, specifications and schedules of work. Use the NHF Schedule of Rates when preparing repair specifications. Manage specialist contractors throughout the repair process. Undertake pre-inspections and post-inspections to ensure work has been completed to the correct quality standard. Support complex housing disrepair claims, complaints and Housing Ombudsman investigations. Provide technical advice and guidance to internal colleagues. Ensure recommendations address the underlying cause of issues rather than simply treating visible symptoms. Maintain accurate records and ensure all cases are progressed professionally and efficiently. Support the wider specialist repairs team in delivering safe, compliant and long-term repair solutions. Profile The ideal candidate will be an experienced residential property professional with a strong technical surveying background and a genuine interest in building pathology and complex defect diagnosis. You will ideally have experience in: Residential building surveying. Damp and mould investigations. Housing disrepair or complex repairs. Diagnosing building defects. Occupied property inspections. Producing technical reports and schedules of work. Managing contractors and repair works. Pre and post inspections. Working within social housing, local authority housing, housing associations, residential property or maintenance environments. Understanding resident-focused repairs and customer-sensitive cases. Job Offer Competitive salary. 27 days' annual leave plus bank holidays. Annual leave increasing with service up to 30 days. Option to purchase additional annual leave. Healthcare benefits. Matched pension contributions starting at 4%, increasing up to 8%. Life assurance. Employee discount and benefits platform. Ongoing professional development. Support towards professional membership where applicable. Opportunity to work in a specialist repairs team. Exposure to complex, high-profile and technically challenging repair cases. Genuine autonomy and responsibility. The chance to make a meaningful difference to resident's homes and lives.

TSA Surveying are looking for a Technical Data Analyst with experience in building surveying, housing asset data or property compliance. The role combines data analysis, quality assurance and technical support, with a focus on validating stock condition, HHSRS, Decent Homes and RdSAP data. You will work closely with field surveyors to identify and resolve data issues and ensure information is accurate and fit for purpose. Key Responsibilities Review and validate stock condition, HHSRS, Decent Homes and RdSAP data. Identify errors, anomalies and inconsistencies within survey datasets. Use Excel to analyse, clean and validate data. Work with surveyors to investigate and resolve data quality issues. Provide technical guidance on survey and data collection requirements. Support surveyors with mobile/tablet data capture and system issues. Maintain accurate records of data quality and surveyor KPIs. Prepare validated data for reporting and asset management. Identify opportunities to improve data quality, processes and workflows. About You Experience in building surveying, housing asset management, property compliance or technical data analysis. Knowledge of stock condition, HHSRS, Decent Homes and/or RdSAP. Good to advanced Excel skills. Strong analytical and problem-solving abilities. Excellent attention to detail and data accuracy. Confident communicating with surveyors and technical teams. Organised, methodical and able to work independently. Desirable: Experience with social housing, mobile survey software or property data systems. What We Offer Up to 34,000 depending on experience Location - Manchester 30 days' annual leave including public holidays, plus 3 additional days over Christmas/New Year Pension contribution up to 5% after 3 months Healthcare and death-in-service benefits following probation Modern offices with on-site gym and restaurant Training and development opportunities Supportive and inclusive working environment Interested? Apply with an upto date CV and i'll be in touch

Job Title: Asset Surveyor Type: 12 Month FTC Location: South Wales Salary: £43,839.56 Hours: 37 hours BRC are working closely with a leading organisation in the social housing sector to recruit an experienced Asset Surveyor on a 12-month fixed-term contract. This is an excellent opportunity for a property professional with strong project management, surveying and contract management experience to play a key role in delivering capital investment and improvement programmes. Managing and delivering allocated capital investment projects from inception through to completion, ensuring projects are delivered safely, on time, within budget and to the required quality standards. You will work closely with contractors, consultants, colleagues, customers and other stakeholders to ensure successful project delivery and value for money. Duties: Manage projects through pre-contract, contract and post-contract stages. Manage multiple capital investment projects from inception to final account. Undertake site inspections and ensure works comply with drawings, specifications and relevant standards. Monitor workmanship, materials, quality, programme and contractor performance. Identify and manage defects and non-compliant works through to resolution. Work closely with contractors, consultants, architects and engineers to resolve issues. Conduct site surveys and prepare specifications and tender documentation. Ensure projects comply with relevant legislation, including CDM, Building Regulations, Party Wall Act and asbestos regulations. Assist with budget management, including reviewing valuations and payment notices. Monitor project KPIs, costs, quality and progress, providing reports as required. Manage customer, contractor and stakeholder relationships, responding to queries and complaints. Provide technical advice and guidance to internal teams and external partners. Maintain accurate project records and information. Undertake site inspections involving working at height and accessing confined spaces where required. Work safely and in accordance with relevant Health & Safety policies and procedures. Requirements: Experience in asset management, surveying, property, construction or project management, ideally within social housing. Proven experience managing capital investment or improvement projects. Relevant HND/HNC qualification in Building Surveying, Quantity Surveying, Architectural Studies or equivalent experience. Experience preparing specifications and obtaining quotes/tenders. Strong knowledge of relevant construction legislation, including CDM, Building Regulations, Party Wall Act and asbestos regulations. SMSTS or equivalent. Strong budget management and understanding of value for money. Excellent IT skills, particularly Excel and Microsoft Office. Strong report writing, analytical and communication skills. Excellent organisational and prioritisation skills. Strong customer service, influencing and negotiation skills. Ability to manage multiple projects and work effectively under pressure. Strong problem-solving skills and a collaborative approach. Full UK driving licence with access to a vehicle with business insurance. Benefits: Enhanced Pension Scheme - employer contributions of up to 12%. Enhanced Annual Leave - 25 days plus Bank Holidays, increasing to 30 days after 3 years' service. SMART Working - flexibility to manage your time around the needs of customers, colleagues and communities. Health & Wellbeing Benefits - including Cycle to Work and enhanced maternity, paternity and adoption support. Flexible Benefits Package - £625 allowance to spend on benefits including Private Medical Insurance, Health Cash Plan, professional memberships and Electric Vehicles. Development Opportunities - sponsored study, professional development and career progression opportunities. For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion. REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

MMP Consultancy is seeking x5 highly organised Disrepair Case Officers at 300pd on behalf of a Local Authority based in south London. This is an exciting opportunity for an experienced housing professional to play a key role in protecting the Council from disrepair claims, ensuring residents receive high-quality services, and helping to resolve issues before they escalate into legal action. Candidates will be required in the office on Tuesdays and Wednesdays, with the rest of the days of the week at home. As a Disrepair Case Officer, you will manage a varied caseload, work closely with surveyors, contractors and legal services, and ensure that residents' concerns are addressed promptly and effectively. The successful candidate will be responsible for minimising the risk, incidence and cost of disrepair claims against the Council. You will act as the key point of contact for disrepair cases, managing them from initial complaint through to resolution, and representing the Council where necessary. Key Responsibilities Manage disrepair cases to minimise risk and reduce legal and financial exposure to the Council. Resolve complaints and legal threats wherever possible before they progress to litigation. Monitor case progress, costs and potential liabilities, providing regular updates and recommendations to management. Ensure high-risk cases are escalated appropriately and reported to the Repairs Team Manager. Liaise with Legal Services and supply information to meet court and procedural deadlines. Work closely with internal and external surveyors to ensure repairs are ordered and completed promptly and to the required standard. Ensure compliance with procurement procedures and relevant Council policies. Represent the Council in court proceedings when required. Provide advice and support on Stage 2 complaints, Ombudsman complaints and repairs complaints involving potential litigation. Maintain regular communication with residents, keeping them informed throughout the case process. Respond to correspondence within agreed timescales. Support colleagues across the service and provide cover where required. Promote compliance with legislation relating to data protection, health and safety, equality, diversity and financial regulations. Contribute to safeguarding responsibilities for vulnerable children and adults. Work collaboratively across departments and with external partners to achieve positive outcomes. Requirements: Good understanding of current issues affecting local authorities, ALMOs and social housing. Knowledge of housing and building legislation and current best practice. Strong working knowledge of Microsoft Office applications and housing management systems. Experience responding to complex correspondence and preparing reports. Experience managing contractors and consultants. Experience dealing directly with customers, resolving issues and providing advice in challenging situations.

The Opportunity TSA Surveying are currently in partnership with an established Building Consultancy who are looking to appoint an experienced Stock Condition Manager/ Senior Surveyor to their team in Glasgow. This is an excellent opportunity for someone with a strong background in stock condition surveys and housing asset management who is looking to take on a leadership role within a respected consultancy. Alongside managing the successful delivery of projects, you'll play a key role in supporting business growth through tender submissions, framework applications and developing client relationships. Key Responsibilities Lead the delivery of Stock Condition Survey programs across Scotland Manage and support survey teams to ensure projects are delivered on time, within budget and to a high standard. Oversee quality assurance of stock condition data and reporting. Serve as the primary liaison with the end client, a Social Housing Provider, maintaining strong and positive relationships Lead inductions for Survey Programs Manage and maintain clients' asset management databases, ensuring data accuracy and integrity. Produce regular progress reports, condition summaries, cost forecasts and other project outputs for clients and internal stakeholders. Manage project invoicing in line with agreed payment terms, including validation and approval of supplier invoices. Support the preparation of tender submissions, framework applications and fee proposals to help secure new business. Assist with the recruitment and interviewing of surveying professionals. Provide coaching, mentoring and training to surveyors and other team members where required. Deputise for the Project Partner, taking responsibility for project leadership and client management when necessary. We're looking for someone with: Comprehensive knowledge of the Decent Homes Standard. Proficiency with the Housing Health and Safety Rating System (HHSRS). Familiarity with Energy Performance Certificates (EPCs), though this is less critical. Experience dealing with the clients. If you're interested in finding out more about this opportunity, we'd love to hear from you. Apply today or get in touch for a confidential discussion.

Multi-Trade Operative - Complex Repairs Location: Newcastle-under-Lyme and surrounding areas Salary: (phone number removed) per annum Hours: 39 hours per week Benefits: Company van provided 23 days annual leave plus Bank Holidays 3 concessionary days Ongoing training and development opportunities Sellick Partnership Ltd are looking for an experienced Multi-Trade Operative to join a well-established housing association, delivering high-quality complex repairs across residential properties in Newcastle-under-Lyme and the surrounding areas. This is an excellent opportunity for a skilled tradesperson with experience across multiple disciplines who enjoys problem-solving and takes pride in delivering a first-class service. You'll play a key role in diagnosing and resolving complex property issues, helping to provide customers with safe, healthy and well-maintained homes. The Role Working across occupied and void residential properties, you'll be responsible for investigating, diagnosing and resolving a wide range of complex building defects, with a particular focus on damp, mould, condensation and structural repairs. Your responsibilities will include: Diagnosing the root cause of damp, mould, condensation and building fabric issues. Carrying out complex multi-trade repairs to a high standard. Completing planned works including kitchens, bathrooms and structural reinstatement where required. Undertaking carpentry, joinery, plastering, rendering, brickwork, basic plumbing and general building maintenance. Carrying out external repairs, drainage improvements, insulation works and ventilation improvements. Ordering materials and managing repairs from diagnosis through to completion. Maintaining accurate records using handheld IT equipment. Working alongside surveyors and technical teams where specialist input is required. Ensuring all work complies with current health and safety legislation and housing standards. Leaving every property clean, safe and ready for customers. About You To be successful in this role, you'll have: An NVQ Level 2 (or equivalent) trade qualification in Joinery, Brickwork, Plastering or another relevant trade (essential). NVQ Level 3 (or equivalent) in a relevant trade (desirable). A minimum of 5 years' hands-on experience in building maintenance, including a broad range of trades such as joinery, plastering, tiling, basic plumbing, decorating, external works and groundworks. Proven experience working within the social housing sector. Demonstrable experience identifying the root cause of damp, mould and condensation issues, applying appropriate treatment solutions and completing effective long-term repairs. Strong multi-trade skills with the ability to deliver high-quality workmanship across a variety of repair types. Excellent problem-solving and diagnostic skills. Good IT skills and experience using handheld devices to manage work and complete records. A full UK driving licence. The following qualifications or training would be advantageous: Level 3 qualification in Damp, Mould and Condensation in Buildings. Health and Safety qualification or relevant training. First Aid qualification or training. What You'll Receive Company van provided. 23 days annual leave plus Bank Holidays. 3 additional concessionary days. Ongoing training and professional development opportunities. The opportunity to work within a supportive team delivering work that genuinely improves customers' homes and lives. If you're an experienced multi-trade professional with a strong background in complex repairs and damp and mould remediation, we'd love to hear from you. Apply today to find out more or contact Josh Meek at Sellick Partnership - Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

As part of our growth, we are looking for a skilled and dedicated Damp, Mould and Disrepair Surveyor to join our Compliance Team here at Freebridge Community Housing. Taking operational responsibility for the surveying of damp and mould across our domestic properties and communal areas. You will lead and manage a team of in-house operatives, oversee work programmes to resolve issues effectively, and support the delivery of our disrepair service - liaising with legal and contractor specialists where required. With a data-driven approach and strong reporting skills, you will play a key role in ensuring our residents live in safe, well-maintained homes. Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King's Lynn and West Norfolk's housing stock. We now have over 7500 properties across West and North Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We've had numerous achievements, including delivering our customers' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change. Requirements Outline of key responsibilities Support the Damp, Mould and Disrepair Manager in ensuring the service meets all statutory, regulatory and best practice requirements, including completion of damp and mould assessments in line with Awaab's Law Undertake building surveys across domestic properties and communal areas, taking responsibility for implementing all work streams to resolve damp and mould issues through contractual or in-house works Provide day-to-day management and guidance to the damp, mould and disrepair in-house operatives, ensuring compliance with health and safety regulations and quality standards Liaise with contractors to monitor performance and ensure services are delivered in accordance with contractual requirements, taking prompt action to resolve any issues Maintain clear and proactive communication with residents, keeping them informed of resolutions, work programmes and expected timescales throughout their case journey Maintain data integrity across all damp, mould and disrepair cases, ensuring operational and data management systems are kept accurate and up to date Profile root cause information to implement service improvements and prevent reoccurrence, monitoring the impact of corrective actions to ensure lasting resolution We are looking for someone who has Demonstrable expertise in damp, mould and disrepair, including a thorough knowledge of statutory and regulatory requirements such as Awaab's Law, legal disrepair protocol and best practice - with a proven ability to implement corrective action and drive service improvements Experience of undertaking root cause analysis, diagnosing the cause of moisture damage and structural defects, and using specialist equipment including moisture testing devices, hygrometers and thermal imaging cameras Experience of managing a high-performing team within a repairs, damp, mould or disrepair environment, with a track record of delivering results through effective leadership and contractor management A good understanding of project coordination and task prioritisation, with the ability to manage competing demands and respond appropriately to urgency and resident vulnerability Strong analytical skills, with the ability to analyse numerical and property data, produce meaningful KPIs and use insight to monitor performance and inform service improvement Experience of working within social housing or a related sector, an HNC in Building Construction or equivalent qualification A full UK driving licence and access to their own vehicle Benefits What's in it for you? At Freebridge, we're appreciative of our team and you can enjoy the following benefits from joining us, among many more: An Annual Salary of: £50,186.31 plus a car allowance of £1,500.00 Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service Exclusive Employee Discounts: Access amazing deals through our Reward Gateway Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme Charitable Leave: One day per year to volunteer for a cause you care about Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure Pension Scheme: A great pension scheme with generous employer contributions (up to 12%) Diversity & Inclusion: Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don't discriminate against employees or potential employees based on protected characteristics. We're happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset.

Job Title: Senior Repairs Customer Resolution Officer Location: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory) Daily rate: 190.23 PAYE / 253.08 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We're looking for an experienced Senior Repairs Customer Resolution Officer to join our Property Services team and play a key role in delivering outstanding customer outcomes across our repairs service. This is an excellent opportunity for someone with a strong background in repairs, complaints resolution and customer service within social housing , who has experience supervising or coordinating colleagues and enjoys leading by example. You'll manage complex customer cases, support disrepair investigations, oversee complaint responses, and act as a key link between operational teams, contractors and residents. You'll also provide day-to-day leadership, support and guidance to a small team, helping to drive performance and excellent customer service standards. Key Responsibilities Investigate and manage complex repairs, complaints and customer resolution cases. Support disrepair and ADR case management, ensuring information is accurate and complete. Act as a point of escalation for challenging customer issues and complaints. Coordinate and supervise the work of Repairs Services Officers and Technical Administration colleagues. Conduct one-to-ones, team meetings and performance discussions. Monitor workloads, targets and service delivery standards. Liaise with contractors, surveyors, housing teams and other stakeholders to ensure repairs are completed efficiently. Identify trends, service improvements and opportunities to enhance customer satisfaction. Ensure compliance with complaint handling requirements, policies and Ombudsman expectations. Deliver a customer-focused approach that resolves issues quickly and effectively. About You We're looking for someone who can combine technical repairs knowledge with exceptional customer service and complaint resolution skills. Essential Experience Experience working within a responsive repairs or property maintenance environment , ideally within social housing. Strong experience managing and resolving customer complaints and escalated cases . Experience in a team leader, senior officer, supervisory or coordinator role with responsibility for supporting and guiding colleagues. Experience working with residents and customers in a customer-focused environment. Experience building effective relationships with contractors and internal stakeholders. Experience analysing information, solving problems and making sound decisions. Good working knowledge of Microsoft Office applications, including Word and Excel. Essential Skills Excellent customer service and communication skills. Strong complaint investigation and resolution capability. Ability to influence, challenge and drive positive outcomes. Excellent organisational and prioritisation skills. Ability to work under pressure and manage competing demands. Strong attention to detail and record-keeping skills. Ability to support, motivate and coordinate the work of others. A collaborative approach and commitment to delivering excellent resident outcomes. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

My client is looking for an experienced Repairs Officer (Voids Surveyor) in North Northamptopnshire to start ASAP. Please only apply if you have the below experience, Rate - 39.50 per hour via Umbrella Location - North Northamptonshire (office and site based) Duration - 3 months (rolling) Carrying out void surveys for specification, site safety visits, work in progress visits, snagging & post inspections. 5 years experience needed, ideally having worked within social housing previously. Manage property maintenance projects by carrying out surveys, preparing specifications, tender documents, technical reports, and providing professional advice to ensure compliance with health, safety, building, and environmental legislation. Oversee contractors and in-house trades by conducting pre- and post-work inspections, supervising works, attending site meetings, maintaining audit records, and supporting best-value partnerships. Lead and support operational teams through supervision, recruitment, performance management, staff development, and deputising for the Team Leader when required. Monitor service delivery by planning workloads, tracking performance against agreed KPIs, and ensuring efficient use of time, materials, and resources. Maintain effective communication with customers, contractors, and internal teams to deliver a high-quality, customer-focused repairs service. Identify, assess, and mitigate operational risks while ensuring accurate stock audits, record keeping, and accountability for organisational resources. INDPS

Property Operations Manager 6-Month Contract Inside IR35 competitive day rate Home based with occasional site meetings across the region- Worcester/Gloucestershire/West midlands Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider on an initial 6-month contract . This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Partnering Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on (phone number removed)

Property Services Manager for housing and support residential properties across East Anglia. Covering repairs, asset management and compliance for the organisation. Client Details We're Solo Housing (East Anglia) and whilst we may be small, we are perfectly formed, unique and not afraid to dream big. In short, we are on a mission to make a difference. Our head office is in Bury St Edmunds, we offer flexible agile working and have properties across Norfolk and Suffolk. Originally established in 1985 as the Campaign for Single Homeless (COSH), we became Solo Housing (East Anglia) in 1996 and are a Registered Provider of Social Housing and a Registered Charity. Since our inception, we've worked tirelessly alongside trusted partner organisations, including local authorities, fellow registered providers, charities and private landlords. Together, we support single people who are facing homelessness, or at risk of losing their home. There has never been a more exciting time to join Solo. Supported by an experienced and forward-thinking Board, we are on a remarkable growth journey. From our current portfolio of around 80 homes, we are on track to grow to 130 homes in the next six months and to own at least 424 homes by March 2031. As we expand, our colleagues are empowered to challenge, innovate and influence the direction of the organisation. Every role has the opportunity to shape our services, drive improvement and help create lasting change for people. Description Responsible for 80 residential units across East Anglia. Housing and supported living. Management of the repairs, asset management and compliance for the portfolio. Line management of a team of 3 including a Building Surveyor, Property Officer and Compliance Co-ordinator. Reporting into the Head of Housing & Support. Management and procurement of external contractors. Liaison with landlords and leases. Budget management. Strategic planning. Profile Commutable distance of East Anglia. Similar experience operating within the social housing sector. High level of knowledge and experience of contract management. Proven track record in delivering property repairs and asset management services. Strong knowledge of housing compliance regulations including gas, electrics, fire safety, asbestos and legionella. Job Offer 45,000 salary 6% employer pension contribution Hybrid agile working 28 days leave + bank holidays Career progression opportunities Health care Training and development

We're looking for a proactive, customer-focused and solution-oriented Assistant Project Manager to join our Property Business Manager team located at our Head Office in Islington 40,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Operational Support the delivery of planned, cyclical and sustainability projects from inception to completion, including programme planning, site inspections, stakeholder engagement and project reporting. Monitor project progress, defects and remedial actions, escalating issues to Project Managers as appropriate. Maintain accurate property, project and compliance records, ensuring servicing information and certification remain up to date. Support the maintenance of Asprey and associated asset management systems, including the validation of stock condition, survey, compliance and completed works data. Work alongside Surveyors and Asset Management colleagues to support property inspections, data assurance, investment planning and regulatory reporting. Assist in the preparation of asset performance information, stock condition analysis and investment recommendations. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Proactive, motivated and eager to learn. Customer-focused and willing to take initiative when challenges arise. Strong organisational skills with excellent attention to detail. Able to manage competing priorities and work to agreed deadlines. What you'll bring: Essential: Evidence of project management, construction, property or related experience. Understanding of the Decent Homes Standard and residential property maintenance requirements. Experience of working with asset management systems, databases or property records. Ability to build effective relationships with internal and external stakeholders. Strong organisational skills, attention to detail and ability to manage competing priorities. Desirable: Professional qualification or working towards a qualification in Project Management, Building Surveying or a related discipline. Experience of working in housing, care and support, or property environments. Experience of working with schedules of rates, specifications or tender documentation. Understanding of landlord compliance, repairs, maintenance and asset management principles. Understanding of stock condition data, lifecycle planning and planned investment programmes. Experience of using Asprey or a similar asset management system. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see ful Job description on our website

Your new company A London Local Authority is seeking a customer-focused Resident Liaison Officer to join its Asset Management team. Working closely with the Housing Asset Data Manager, Stock Condition Surveyor and wider Property Services team, you will play a key role in ensuring residents remain informed, engaged and supported throughout property surveys, inspections and planned investment programmes.This is an excellent opportunity for an experienced housing professional who enjoys building positive relationships with residents whilst helping to improve housing services and property standards across the borough. Your new role As Resident Liaison Officer, you will act as the key point of contact between residents and the Asset Management team, ensuring effective communication regarding stock condition surveys, EPC assessments, property inspections and planned works programmes.You will be responsible for arranging appointments, managing resident enquiries, addressing concerns and ensuring residents receive clear and timely information about upcoming surveys and investment works. The role will require close collaboration with surveyors, contractors and internal stakeholders to help deliver a customer-focused service. What you'll need to succeed Previous experience working as a Resident Liaison Officer, Housing Officer, Customer Liaison Officer or similar role within housing, property or construction. Experience engaging with tenants, leaseholders and residents in a social housing or local authority environment. Strong communication and stakeholder management skills. Ability to manage sensitive situations professionally and empathetically. Experience coordinating appointments and managing customer enquiries. Strong administrative and organisational skills. Good IT skills, including Microsoft Office applications and housing management systems. Ability to work independently whilst supporting a wider project team. Desirable Knowledge of stock condition surveys and planned maintenance programmes. Experience supporting capital works, retrofit, compliance or asset management projects. Understanding of social housing regulations and customer service best practices. Experience working with diverse communities and vulnerable residents. What you'll get in return Competitive salary package. Membership of the Local Government Pension Scheme with generous employer contributions. Flexible and hybrid working arrangements. Generous annual leave entitlement. Ongoing learning and development opportunities. Opportunity to contribute towards improving homes and services for residents across a major London borough. Supportive and collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

As part of our growth, we are looking for a dedicated Multi-Skilled Operative to join our Damp, Mould and Disrepair Team here at Freebridge Community Housing, carrying out a wide range of maintenance and building tasks that help ensure our residents live in safe, warm and well-maintained homes. Drawing on your trade skills and experience, you will play a hands-on role in delivering high-quality remediation works - taking pride in the standard of everything you do and contributing to a service that puts residents at the heart of every decision. Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King's Lynn and West Norfolk's housing stock. We now have over 7500 properties across West and North Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We've had numerous achievements, including delivering our customers' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change. Requirements Outline of key responsibilities Resolve damp, mould and condensation issues in customers' homes to a high standard, working in compliance with Awaab's Law and the Freebridge Standard Undertake a wide range of maintenance and construction tasks across multiple trade disciplines, diagnosing problems and taking ownership of their resolution to ensure all work is completed to the required standard Report directly to the Damp, Mould and Disrepair Surveyor on the progress, completion and any issues arising from tasks, maintaining clear and timely communication throughout Work collaboratively with the wider Compliance team to ensure the efficient and effective delivery of the damp, mould and disrepair service Deliver all works in line with industry best practice and Freebridge standards, with a consistent focus on achieving excellent customer satisfaction We are looking for someone who has A minimum of three years' experience working in their primary trade within a maintenance environment, demonstrating a strong and consistent track record of delivering high quality work At least one year's experience working across secondary or additional trades, with evidence of relevant training in secondary and tertiary trade skills The practical ability to complete the full range of tasks associated with multi-skilled working, including complete bathroom and kitchen replacements, floor and wall tiling, plaster repairs and painting Confidence in using ICT mobile systems to manage and update work orders efficiently whilst out in the field The ability to complete accurate and auditable paperwork, ensuring all works are recorded and signed off in a timely and compliant manner A full UK driving licence, as the role requires travel between properties across our area of operation Benefits What's in it for you? At Freebridge, we're appreciative of our team and you can enjoy the following benefits from joining us, among many more: An Annual Salary of: £40,542.14 plus company van and fuel card Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service Exclusive Employee Discounts: Access amazing deals through our Reward Gateway Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme Charitable Leave: One day per year to volunteer for a cause you care about Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure Pension Scheme: A great pension scheme with generous employer contributions (up to 12%) Diversity & Inclusion: Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don't discriminate against employees or potential employees based on protected characteristics. We're happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset.

Tenant Repairs Support Officer Contract: Temporary/Pilot Project Start: Mid-August Vacancies: 4 I am recruiting four Tenant Repairs Support Officers to join a new resident-focused repairs pilot launching in early September. This role will provide dedicated advocacy and support to residents experiencing complex, prolonged or high-risk repairs issues. Acting as a named point of contact, you will manage cases from referral through to resolution, coordinate with repairs teams, contractors and other housing colleagues, and ensure residents receive clear updates without having to repeatedly chase for information. Key responsibilities Act as a trusted single point of contact for residents throughout their repairs journey. Build strong relationships with residents and explain repairs processes and timescales clearly. Manage complex advocacy cases from referral through to closure. Monitor actions, milestones, risks and dependencies across each case. Escalate delays, service failures and safeguarding concerns appropriately. Work closely with repairs teams, contractors, surveyors, planners and housing colleagues. Challenge delays and drive accountability to ensure actions are completed. Identify vulnerabilities, accessibility needs and reasonable adjustments. Maintain accurate case records and contribute to pilot performance reporting. Support the reduction of complaints, repeat contact and unresolved repairs cases. Essential requirements Experience in housing, repairs, customer service, advocacy, care and support, or a related field. Experience managing complex cases involving multiple stakeholders. Experience supporting vulnerable residents or customers with diverse needs. Strong communication, relationship-building and problem-solving skills. Ability to remain calm, organised and resilient when managing a demanding caseload. Confidence challenging delays and driving actions through to completion. Good record-keeping, data management and IT skills. A resident-focused, empathetic and accountable approach. Knowledge of housing repairs processes, safeguarding, social housing regulation or the Housing Ombudsman Complaint Handling Code would be advantageous.

At the London Borough of Hackney, we are committed to providing high-quality, safe homes for our residents. Connect2Hackney is excited to recruit a skilled Business Analyst / Project Manager to join our Housing Transformation team. In this dual-capability role, you will take end-to-end ownership of delivering a robust, automated workflow and system solution to manage Housing Health and Safety Rating System (HHSRS) hazards. Your work will directly ensure full operational readiness and strict compliance with statutory timeframes mandated under Awaab's Law and broader UK social housing regulations. If you thrive in high-accountability environments and want to make a real-world impact on social housing safety, this is the role for you. Key Responsibilities Project Management & Governance End-to-End Ownership: Define project scope, schedules, resources, and deliverables aligned with statutory deadlines. Governance & RAID: Maintain RAID logs (Risks, Assumptions, Issues, Dependencies) and provide updates to executive sponsors. Vendor Management: Act as the primary liaison between internal IT, software vendors, and external contractors. Business Analysis & Process Mapping Requirements Gathering: Lead workshops across Repairs and Asset Management teams to define triage, hazard logging, and remediation needs. Workflow Optimisation: Document "As-Is" processes and co-design streamlined "To-Be" workflows enforcing strict SLA targets. System Specifications: Translate legal requirements and resident communication rules into technical specs and automated alerts. Implementation, Testing & Integration Oversee data flows between housing systems, contractor software, and compliance tools. Write test scripts and lead UAT with contact center staff, surveyors, and frontline teams. Change Management & Business Readiness SOPs & Dashboards: Create standard operating procedures, escalation paths, and compliance dashboards. Design and run end-user training to ensure smooth operational adoption. Who We Are Looking For Experience & Background Dual BA/PM Expertise: 3+ years operating successfully in a combined BA/PM role on complex software implementations. Housing Sector Focus: Hands-on experience within Social Housing, Local Government, or Property Management. Regulatory Systems: Direct experience implementing compliance tools related to HHSRS, Damp & Mould, or Building Safety. Knowledge & Qualifications Regulatory Expertise: Strong working knowledge of Awaab's Law, the Social Housing (Regulation) Act, and HHSRS hazard classifications. Technical Skills: Proficient in formal process mapping (BPMN), data analysis, and specifying compliance dashboards (e.g., Power BI). Certifications: PRINCE2, AgilePM, APM, or BCS/IIBA Business Analysis qualifications (or equivalent experience). Core Strengths Bridge Builder: Outstanding communication skills to translate needs between IT suppliers, housing operations, and senior leadership. Delivery-Focused: Pragmatic approach to balancing tight regulatory deadlines with ground-level operational realities. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.