Bid Manager - Flexible Work Location (Warwick Headquarters) Telent are on the lookout for a Bid Manager due to changes within the team and an increase of opportunities with new and existing customers. This is an excellent opportunity for a motivated Bid Manager professional to lead and manage strategic bids across our Network Services portfolio - public and private sectors. This is a Flexible Work Location role - flexible to attend the Warwick Headquarters (CV34 5AH) when required to take part in Bid workshops, and effectively work from home. It is preferred that the successful candidate has a full UK driving license and can travel to other offices if or when required. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work that we are passionate about. Learning fast, inspiring colleagues, and making the entire organisation run smoother and better. Join us and help keep the nations critical networks connected and protected 24/7. As a Bid Manager, you will work closely with our business development, technical, commercial, and delivery teams to produce high-quality, winning Bid proposals. This is a key role in shaping the future of Telent's success in securing new contracts and strengthening client relationships. Bid Manager - What you'll do: Bid Leadership & Strategy Leading the end-to-end bid process from qualification to submission and handover. Developing and managing win strategies, ensuring alignment with Telent's business objectives. Chairing bid reviews and governance checkpoints. Bid Planning & Coordination Creating bid plans, schedules, and deliverables, ensuring timely submissions. Coordinating bid teams across technical, commercial, legal, and operational functions. Managing stakeholder communications and ensuring accountability for contributions. Proposal Development Producing compelling, customer-focused, and compliant bid responses. Managing content library use and ensuring consistent branding and messaging. Reviewing and editing contributions for quality, clarity, and compliance. Risk & Commercial Management Identifying bid risks and issues, ensuring mitigations are in place. Supporting pricing, cost modelling, and value proposition development. Ensuring commercial compliance with Telent's governance framework. Continuous Improvement Capturing lessons learned and driving improvements in bid processes and tools. Supporting the development of bid best practices within the division. Who you are: The ideal candidate for the Bid Manager role is a highly motivated and detail-oriented professional with a proven track record of managing complex bids within technology, telecommunications, or the infrastructure sectors. The Bid Manager will combine excellent organisational and leadership skills with the ability to inspire and coordinate multi-disciplinary teams under tight deadlines. Naturally a strong communicator and problem solver, the Bid Manager will be adept at translating technical solutions into compelling, customer-focused bid proposals. The Bid Manager will work on a variety of bids, including public sector, private sector, and potentially defence, without being assigned to a specific type of work or customer, ensuring broad exposure across our Network Services division. While Cost Modelling experience is a valuable asset to also bring to the table, it is not an essential requirement for the role; Cost Modelling experience is a good advantage to have, but the skill can be learned as part of the role. Bid Manager - Key requirements: Proven experience managing complex bids within telecoms, IT, technology services, or infrastructure. Strong project management, organisational, and leadership skills. Excellent written and verbal communication skills, with the ability to articulate complex solutions. Knowledge of public sector procurement frameworks (desirable). APMP or similar bid management qualification (desirable). Holder of a full UK driving license and flexible to travel. Organised, articulate and able to handle high priority work. What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme Access to the Flexible Benefits Portal A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. Telent Core Values: Be Inclusive, Be Collaborative, Be Customer Focused, Take Responsibility.
Oct 16, 2025
Full time
Bid Manager - Flexible Work Location (Warwick Headquarters) Telent are on the lookout for a Bid Manager due to changes within the team and an increase of opportunities with new and existing customers. This is an excellent opportunity for a motivated Bid Manager professional to lead and manage strategic bids across our Network Services portfolio - public and private sectors. This is a Flexible Work Location role - flexible to attend the Warwick Headquarters (CV34 5AH) when required to take part in Bid workshops, and effectively work from home. It is preferred that the successful candidate has a full UK driving license and can travel to other offices if or when required. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work that we are passionate about. Learning fast, inspiring colleagues, and making the entire organisation run smoother and better. Join us and help keep the nations critical networks connected and protected 24/7. As a Bid Manager, you will work closely with our business development, technical, commercial, and delivery teams to produce high-quality, winning Bid proposals. This is a key role in shaping the future of Telent's success in securing new contracts and strengthening client relationships. Bid Manager - What you'll do: Bid Leadership & Strategy Leading the end-to-end bid process from qualification to submission and handover. Developing and managing win strategies, ensuring alignment with Telent's business objectives. Chairing bid reviews and governance checkpoints. Bid Planning & Coordination Creating bid plans, schedules, and deliverables, ensuring timely submissions. Coordinating bid teams across technical, commercial, legal, and operational functions. Managing stakeholder communications and ensuring accountability for contributions. Proposal Development Producing compelling, customer-focused, and compliant bid responses. Managing content library use and ensuring consistent branding and messaging. Reviewing and editing contributions for quality, clarity, and compliance. Risk & Commercial Management Identifying bid risks and issues, ensuring mitigations are in place. Supporting pricing, cost modelling, and value proposition development. Ensuring commercial compliance with Telent's governance framework. Continuous Improvement Capturing lessons learned and driving improvements in bid processes and tools. Supporting the development of bid best practices within the division. Who you are: The ideal candidate for the Bid Manager role is a highly motivated and detail-oriented professional with a proven track record of managing complex bids within technology, telecommunications, or the infrastructure sectors. The Bid Manager will combine excellent organisational and leadership skills with the ability to inspire and coordinate multi-disciplinary teams under tight deadlines. Naturally a strong communicator and problem solver, the Bid Manager will be adept at translating technical solutions into compelling, customer-focused bid proposals. The Bid Manager will work on a variety of bids, including public sector, private sector, and potentially defence, without being assigned to a specific type of work or customer, ensuring broad exposure across our Network Services division. While Cost Modelling experience is a valuable asset to also bring to the table, it is not an essential requirement for the role; Cost Modelling experience is a good advantage to have, but the skill can be learned as part of the role. Bid Manager - Key requirements: Proven experience managing complex bids within telecoms, IT, technology services, or infrastructure. Strong project management, organisational, and leadership skills. Excellent written and verbal communication skills, with the ability to articulate complex solutions. Knowledge of public sector procurement frameworks (desirable). APMP or similar bid management qualification (desirable). Holder of a full UK driving license and flexible to travel. Organised, articulate and able to handle high priority work. What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme Access to the Flexible Benefits Portal A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. Telent Core Values: Be Inclusive, Be Collaborative, Be Customer Focused, Take Responsibility.
Entity Framework/EF core - SAAS Lead Developer - .NET - Azure - SAAS Azure AD B2B Summary of the Role: We are seeking an experienced and technically proficient Lead Developer to join our dynamic development team. This role is ideal for someone who thrives on hands-on coding, mentoring team members, and driving technical solutions from concept to implementation. The Lead Developer will oversee development processes, collaborate with cross-functional teams, and ensure best practices to create scalable, high-quality software solutions. Key Responsibilities: Hands-on Development: a) Actively participate in coding, with a strong focus on Back End and Front End development using modern technologies. You will be directly involved in the design, coding, and testing of software components. b) Ensure high-quality, secure, maintainable code is delivered and continuously refactored to align with industry best practices. Technical Leadership and Guidance: a) Lead a team of developers, providing technical direction, mentorship, and guidance on best practices in development, design patterns, and frameworks. b) Conduct code reviews to maintain code quality and provide constructive feedback to developers. Project Ownership and Delivery: a) Collaborate closely with Product Managers, QA, and other stakeholders to define and prioritize project deliverables and timelines. b) Break down complex requirements into technical specifications and actionable tasks, ensuring accurate delivery and milestone achievement. Process Optimization and Quality Assurance: a) Champion agile development processes, CI/CD practices, and automated testing to improve productivity, code quality, and release efficiency. b) Actively participate in sprint planning, retrospectives, and continuous improvement efforts. Innovation and Continuous Learning: a) Stay updated on emerging technologies and trends relevant to the tech stack and business needs. b) Propose new tools, libraries, and technologies that could improve development efficiency and scalability of the platform. Problem Solving and Troubleshooting: a) Quickly and effectively troubleshoot and resolve complex technical issues, ensuring minimal impact on end-users. b) Support production deployment, debugging, and ongoing maintenance as needed. Requirements and Key Skills: Educational Background: Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Technical Skills: Entity Framework/EF core - SAAS Experience developing large, multi-project solutions built in .NET 6+ & .NET Framework 4.7.2. Experience working with the full stack including Webforms, MVC, Razor Pages, Web API, EntityFramework/EntityFrameworkCore, Bootstrap, SQL Server 2022, git (AZDO/GitHub). Experience building interactive and responsive web applications using React & TypeScript Experience using Microsoft Azure especially PAAS services eg AppService, SqlDatabase. Experience of other Microsoft Azure services eg FrontDoor, Azure AD B2C is highly desirable. CI/CD with Azure DevOps/GitHub Actions. Experience evolving a monolith architecture to a modular monolith/vertical slices. Working with onshore/offshore teams Experience with microservices architecture, RESTful APIs, and serverless computing. Expertise in database design and management (both SQL and NoSQL databases). Experience: 5+ years of experience in software development with hands-on coding responsibilities. Prior experience in a lead or senior developer role, with a track record of delivering successful projects. Experience in working with agile development methodologies (eg, Scrum, Kanban). Soft Skills: Strong problem-solving skills and attention to detail, with an ability to analyze requirements and make informed decisions. Excellent communication skills and the ability to effectively collaborate with cross-functional teams and stakeholders. A strong mentoring mindset with the ability to develop team members' technical and professional skills.
Oct 16, 2025
Full time
Entity Framework/EF core - SAAS Lead Developer - .NET - Azure - SAAS Azure AD B2B Summary of the Role: We are seeking an experienced and technically proficient Lead Developer to join our dynamic development team. This role is ideal for someone who thrives on hands-on coding, mentoring team members, and driving technical solutions from concept to implementation. The Lead Developer will oversee development processes, collaborate with cross-functional teams, and ensure best practices to create scalable, high-quality software solutions. Key Responsibilities: Hands-on Development: a) Actively participate in coding, with a strong focus on Back End and Front End development using modern technologies. You will be directly involved in the design, coding, and testing of software components. b) Ensure high-quality, secure, maintainable code is delivered and continuously refactored to align with industry best practices. Technical Leadership and Guidance: a) Lead a team of developers, providing technical direction, mentorship, and guidance on best practices in development, design patterns, and frameworks. b) Conduct code reviews to maintain code quality and provide constructive feedback to developers. Project Ownership and Delivery: a) Collaborate closely with Product Managers, QA, and other stakeholders to define and prioritize project deliverables and timelines. b) Break down complex requirements into technical specifications and actionable tasks, ensuring accurate delivery and milestone achievement. Process Optimization and Quality Assurance: a) Champion agile development processes, CI/CD practices, and automated testing to improve productivity, code quality, and release efficiency. b) Actively participate in sprint planning, retrospectives, and continuous improvement efforts. Innovation and Continuous Learning: a) Stay updated on emerging technologies and trends relevant to the tech stack and business needs. b) Propose new tools, libraries, and technologies that could improve development efficiency and scalability of the platform. Problem Solving and Troubleshooting: a) Quickly and effectively troubleshoot and resolve complex technical issues, ensuring minimal impact on end-users. b) Support production deployment, debugging, and ongoing maintenance as needed. Requirements and Key Skills: Educational Background: Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Technical Skills: Entity Framework/EF core - SAAS Experience developing large, multi-project solutions built in .NET 6+ & .NET Framework 4.7.2. Experience working with the full stack including Webforms, MVC, Razor Pages, Web API, EntityFramework/EntityFrameworkCore, Bootstrap, SQL Server 2022, git (AZDO/GitHub). Experience building interactive and responsive web applications using React & TypeScript Experience using Microsoft Azure especially PAAS services eg AppService, SqlDatabase. Experience of other Microsoft Azure services eg FrontDoor, Azure AD B2C is highly desirable. CI/CD with Azure DevOps/GitHub Actions. Experience evolving a monolith architecture to a modular monolith/vertical slices. Working with onshore/offshore teams Experience with microservices architecture, RESTful APIs, and serverless computing. Expertise in database design and management (both SQL and NoSQL databases). Experience: 5+ years of experience in software development with hands-on coding responsibilities. Prior experience in a lead or senior developer role, with a track record of delivering successful projects. Experience in working with agile development methodologies (eg, Scrum, Kanban). Soft Skills: Strong problem-solving skills and attention to detail, with an ability to analyze requirements and make informed decisions. Excellent communication skills and the ability to effectively collaborate with cross-functional teams and stakeholders. A strong mentoring mindset with the ability to develop team members' technical and professional skills.
anager - Future Material Campus Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Package: £47,690 - £ 70,000 (depending on your suitability, qualifications, and level of experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Let us introduce the role AWE is currently recruiting for an Engineering Manager for the Capital Engineering function The Future Materials Campus, or FMC, is at heart an infrastructure project, building seven state-of-the-art facilities to enable the nuclear security technologies and science for generations to come. Trusted by government, AWE will deliver this complex infrastructure programme which will provide the capability to manufacture, test and store materials needed for the country's continuous at sea deterrent (CASD). Learning from industry best-practice, this multi-year endeavour will be delivered in partnership with our supply chain and nurture the skills of engineers and scientists who have yet to be born as the UK revolutionises its national expertise in nuclear science and technologies. The FMC is a massive undertaking - essentially, we are building the same amount of infrastructure delivered by Crossrail on a space the size of the 2012 Olympic Park. While it is challenging, it also offers amazing opportunities to develop skills, create jobs and innovate in design, construction, and science. As an Engineering Manager, you'll be the focal point for supporting our existing and new high hazard facilities and operations. Partnering with the Principal Engineering Manager, it will be your responsibility to ensure facility designs (infrastructure, utilities, processes, equipment) are suitable and appropriate by identifying and selecting solutions to meet business needs, whilst considering functional performance and licencing conditions. Who are we looking for? We do need you to have the following: HNC/HND qualification or 4+ years industry experience Ability to work across functions, providing a supportive interface between the Facility, Safety Case Subject Matter Experts and Technical Authorities. Experience of managing both external suppliers and in-house teams to deliver Project design packages Experience of all aspects of the project life-cycle Establishment of requirements and problem definition. History of developing and designing solutions Configuration management and application of change control Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point below, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. Whilst not to be considered a tick list, we'd like you to have experience in some of the following: The delivery of engineering design and outputs which underpin continuous safe operations Contributing within a multi-discipline environment and being responsible for the engineering design and guardianship of high integrity assets through the whole life cycle Articulating technical complexities and allocate Project/Design Engineers with design-related tasks to meet with working programmes You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Some reasons we think you'll love it here: AWE has wide range of benefits to suit you. These include: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Important things you need to know: You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Our interviews typically take place over Teams and for most roles are a 1 stage process. Hybrid working is available for this role on an informal, non-contractual basis. Typically 2/3 days onsite per week.
Oct 16, 2025
Full time
anager - Future Material Campus Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Package: £47,690 - £ 70,000 (depending on your suitability, qualifications, and level of experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Let us introduce the role AWE is currently recruiting for an Engineering Manager for the Capital Engineering function The Future Materials Campus, or FMC, is at heart an infrastructure project, building seven state-of-the-art facilities to enable the nuclear security technologies and science for generations to come. Trusted by government, AWE will deliver this complex infrastructure programme which will provide the capability to manufacture, test and store materials needed for the country's continuous at sea deterrent (CASD). Learning from industry best-practice, this multi-year endeavour will be delivered in partnership with our supply chain and nurture the skills of engineers and scientists who have yet to be born as the UK revolutionises its national expertise in nuclear science and technologies. The FMC is a massive undertaking - essentially, we are building the same amount of infrastructure delivered by Crossrail on a space the size of the 2012 Olympic Park. While it is challenging, it also offers amazing opportunities to develop skills, create jobs and innovate in design, construction, and science. As an Engineering Manager, you'll be the focal point for supporting our existing and new high hazard facilities and operations. Partnering with the Principal Engineering Manager, it will be your responsibility to ensure facility designs (infrastructure, utilities, processes, equipment) are suitable and appropriate by identifying and selecting solutions to meet business needs, whilst considering functional performance and licencing conditions. Who are we looking for? We do need you to have the following: HNC/HND qualification or 4+ years industry experience Ability to work across functions, providing a supportive interface between the Facility, Safety Case Subject Matter Experts and Technical Authorities. Experience of managing both external suppliers and in-house teams to deliver Project design packages Experience of all aspects of the project life-cycle Establishment of requirements and problem definition. History of developing and designing solutions Configuration management and application of change control Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point below, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. Whilst not to be considered a tick list, we'd like you to have experience in some of the following: The delivery of engineering design and outputs which underpin continuous safe operations Contributing within a multi-discipline environment and being responsible for the engineering design and guardianship of high integrity assets through the whole life cycle Articulating technical complexities and allocate Project/Design Engineers with design-related tasks to meet with working programmes You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Some reasons we think you'll love it here: AWE has wide range of benefits to suit you. These include: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Important things you need to know: You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Our interviews typically take place over Teams and for most roles are a 1 stage process. Hybrid working is available for this role on an informal, non-contractual basis. Typically 2/3 days onsite per week.
Payroll Assistant - FTC 14 months - West Midlands About Us Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms-including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive Are you a detail-driven payroll professional who thrives in a fast-paced environment? We're looking for a Payroll Assistant to join our team on a 14-month fixed-term contract , supporting the end-to-end payroll process for our Managed House employees - that's around 16,000 employees across multiple payroll cycles ! Working closely with the Payroll Manager, you'll help ensure our people are paid accurately and on time, while also delivering exceptional customer service and continuously looking for ways to improve how we do things. What You'll Be Doing: Processing weekly, bi-weekly, four-weekly, and monthly payrolls for hourly and salaried staff Handling employee queries efficiently and with care Processing expense claims using Selima/Coda systems Ensuring data accuracy and compliance with company policies and HMRC regulations Producing statutory documents like P11Ds, P45s, and P60s Collaborating with Regional Managers, General Managers, and HR teams Supporting ongoing improvements to payroll systems and processes What We're Looking For: Proven payroll experience - ideally within hospitality, pubs, or similar industries Strong knowledge of PAYE, statutory information, and payroll best practices Confident using payroll systems (knowledge of Fourth is a plus) Excellent skills in Excel and Outlook A methodical, organised mindset with a strong eye for detail Ability to manage sensitive data confidentially and meet strict deadlines Strong communication and interpersonal skills - you're approachable, collaborative, and solutions-focused You'll Fit Right In If You Are: Self-motivated and proactive Service-oriented and passionate about getting things right Always looking for better, more efficient ways of working Comfortable working both independently and as part of a team Respectful and professional in everything you do What makes Stonegate a great place to work? At Stonegate, we believe that when you feel your best, you do your best. That's why we're committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work. 25 days of annual leave, plus 8 bank holidays, with the option to purchase up to 5 additional days of leave each year Bonus Scheme Access to discounted Private Medical Insurance through Vitality Exclusive discounts on Dental Insurance Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate Life Assurance which gives access to Access to your pay early via Stream The Stonegate Xtra portal with access to a wide range of high street discounts and offers Discounted access to David Lloyd membership Award winning Learning & Development programmes to drive your career If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
Oct 16, 2025
Full time
Payroll Assistant - FTC 14 months - West Midlands About Us Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms-including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive Are you a detail-driven payroll professional who thrives in a fast-paced environment? We're looking for a Payroll Assistant to join our team on a 14-month fixed-term contract , supporting the end-to-end payroll process for our Managed House employees - that's around 16,000 employees across multiple payroll cycles ! Working closely with the Payroll Manager, you'll help ensure our people are paid accurately and on time, while also delivering exceptional customer service and continuously looking for ways to improve how we do things. What You'll Be Doing: Processing weekly, bi-weekly, four-weekly, and monthly payrolls for hourly and salaried staff Handling employee queries efficiently and with care Processing expense claims using Selima/Coda systems Ensuring data accuracy and compliance with company policies and HMRC regulations Producing statutory documents like P11Ds, P45s, and P60s Collaborating with Regional Managers, General Managers, and HR teams Supporting ongoing improvements to payroll systems and processes What We're Looking For: Proven payroll experience - ideally within hospitality, pubs, or similar industries Strong knowledge of PAYE, statutory information, and payroll best practices Confident using payroll systems (knowledge of Fourth is a plus) Excellent skills in Excel and Outlook A methodical, organised mindset with a strong eye for detail Ability to manage sensitive data confidentially and meet strict deadlines Strong communication and interpersonal skills - you're approachable, collaborative, and solutions-focused You'll Fit Right In If You Are: Self-motivated and proactive Service-oriented and passionate about getting things right Always looking for better, more efficient ways of working Comfortable working both independently and as part of a team Respectful and professional in everything you do What makes Stonegate a great place to work? At Stonegate, we believe that when you feel your best, you do your best. That's why we're committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work. 25 days of annual leave, plus 8 bank holidays, with the option to purchase up to 5 additional days of leave each year Bonus Scheme Access to discounted Private Medical Insurance through Vitality Exclusive discounts on Dental Insurance Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate Life Assurance which gives access to Access to your pay early via Stream The Stonegate Xtra portal with access to a wide range of high street discounts and offers Discounted access to David Lloyd membership Award winning Learning & Development programmes to drive your career If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
Senior Product Manager - Fraud Location: Hybrid (2 days/week in Central London) Salary: Up to 85,000 + up to 10% bonus Type: Permanent, Full-time We're working with a fast-growing SaaS company that's transforming how organisations protect their customers from fraud. With a strong telecoms heritage and a cutting-edge AI-powered platform, their fraud prevention solutions are trusted by the UK's top 10 retail banks and they're now expanding into new sectors like insurance and airlines. This is your opportunity to join a high-impact team as a Senior Product Manager, helping scale a flagship API product that's already delivering real-world results. Responsibilities: Own and evolve the product strategy and roadmap for a fraud-focused API product Lead a cross-functional team of engineers and researchers to deliver scalable, secure solutions Work directly with customers to understand their fraud challenges and shape the product accordingly Translate ambiguous problems into structured, data-informed product decisions Use basic SQL to self-serve insights and validate hypotheses Drive commercial thinking around pricing, margins, and revenue growth Collaborate across the business to ensure successful launches and continuous improvement Mentor others and contribute to product best practices Requirements: Proven experience in product management, ideally in fraud, risk, or data-heavy environments Strong understanding of contact centre operations and fraud detection Experience with API products and enterprise integrations Technically fluent - able to query databases and understand ML concepts Comfortable working in ambiguity and building structure from scratch Customer-centric mindset with excellent communication skills Commercially savvy with an appetite to grow a product portfolio Benefits: Competitive salary + up to 10% discretionary bonus Hybrid working - 2 days/week in a vibrant City of London office Private healthcare for you Life insurance at 4x your salary 25 days annual leave + bank holidays + your birthday off + option to buy 5 more days Regular company socials and a holistic wellbeing support plan A culture of learning, collaboration, and impact Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
Oct 16, 2025
Full time
Senior Product Manager - Fraud Location: Hybrid (2 days/week in Central London) Salary: Up to 85,000 + up to 10% bonus Type: Permanent, Full-time We're working with a fast-growing SaaS company that's transforming how organisations protect their customers from fraud. With a strong telecoms heritage and a cutting-edge AI-powered platform, their fraud prevention solutions are trusted by the UK's top 10 retail banks and they're now expanding into new sectors like insurance and airlines. This is your opportunity to join a high-impact team as a Senior Product Manager, helping scale a flagship API product that's already delivering real-world results. Responsibilities: Own and evolve the product strategy and roadmap for a fraud-focused API product Lead a cross-functional team of engineers and researchers to deliver scalable, secure solutions Work directly with customers to understand their fraud challenges and shape the product accordingly Translate ambiguous problems into structured, data-informed product decisions Use basic SQL to self-serve insights and validate hypotheses Drive commercial thinking around pricing, margins, and revenue growth Collaborate across the business to ensure successful launches and continuous improvement Mentor others and contribute to product best practices Requirements: Proven experience in product management, ideally in fraud, risk, or data-heavy environments Strong understanding of contact centre operations and fraud detection Experience with API products and enterprise integrations Technically fluent - able to query databases and understand ML concepts Comfortable working in ambiguity and building structure from scratch Customer-centric mindset with excellent communication skills Commercially savvy with an appetite to grow a product portfolio Benefits: Competitive salary + up to 10% discretionary bonus Hybrid working - 2 days/week in a vibrant City of London office Private healthcare for you Life insurance at 4x your salary 25 days annual leave + bank holidays + your birthday off + option to buy 5 more days Regular company socials and a holistic wellbeing support plan A culture of learning, collaboration, and impact Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
Programme Manager - Bristol (Hybrid, 1-2 days/week on site) - £90,000 (2 year fixed term contract) with superb benefits Seeking an ambitious, proactive and experienced Programme Manager to run a high profile flagship programme. Overview: Our client are undertaking a transformative Network Programme to deliver one of the largest and most advanced Wi-Fi and digital infrastructures in their sector. The programme will modernise connectivity across over 200 locations, deploy 12,000+ wireless access points, upgrade their core network to 100Gb carrier-class capacity, and implement an AI-driven management platform to support new digital services for over 300,000 devices. They are seeking an experienced Programme Manager to lead, coordinate, and deliver this ambitious multi-year initiative, ensuring that outcomes align with the organisation s mission to provide world-class connectivity. Key Responsibilities • Programme Leadership o Lead the planning, governance, and execution of the Network Programme across multiple workstreams. o Act as the primary point of accountability for successful programme delivery, ensuring milestones, budget, and quality standards are met. • Stakeholder Management o Engage and manage relationships with internal stakeholders across the organisation, and senior leadership. o Communicate progress, risks, and outcomes effectively to executive sponsors and governance boards. • Technical & Delivery Oversight o Oversee deployment of 12,000+ Wi-Fi access points across over 200 locations. o Coordinate upgrades to the core and edge network infrastructure, ensuring seamless integration with existing systems. o Support implementation of an AI-driven platform for performance optimisation and IT service delivery. • Change & Risk Management o Identify, assess, and mitigate programme risks and dependencies. o Drive change management activities to ensure smooth adoption of new technologies and services. • Team Leadership o Manage cross-functional teams of over 70 people, including project managers, network engineers, and other technical resources. o Foster a culture of collaboration, accountability, and continuous improvement. Skills & Experience Required • Proven track record of delivering large-scale IT infrastructure/network transformation programmes (£multi-million, multi-year). • Strong knowledge of enterprise networking, Wi-Fi technologies, and digital infrastructure; familiarity with AI-driven network optimisation is desirable. • Exceptional stakeholder engagement skills, including very strong vendor and contract management. • Expertise in programme governance, financial management, and reporting within a complex organisation. • Experience in a complex multi-site environments is advantageous. • Relevant Professional qualifications (e.g., MSP, PRINCE2, PMP, ITIL) desirable. Personal Attributes • Strategic thinker with the ability to align programme delivery to organisational goals. • Excellent communicator, able to translate technical concepts for non-technical audiences. • Resilient and adaptable leader with a solutions-focused approach. • Passionate about enabling digital transformation to support world-class research and learning. What We Offer • The opportunity to lead one of the most ambitious digital infrastructure programmes in the sector. • A role at the forefront of digital transformation, shaping connectivity for decades to come.
Oct 16, 2025
Full time
Programme Manager - Bristol (Hybrid, 1-2 days/week on site) - £90,000 (2 year fixed term contract) with superb benefits Seeking an ambitious, proactive and experienced Programme Manager to run a high profile flagship programme. Overview: Our client are undertaking a transformative Network Programme to deliver one of the largest and most advanced Wi-Fi and digital infrastructures in their sector. The programme will modernise connectivity across over 200 locations, deploy 12,000+ wireless access points, upgrade their core network to 100Gb carrier-class capacity, and implement an AI-driven management platform to support new digital services for over 300,000 devices. They are seeking an experienced Programme Manager to lead, coordinate, and deliver this ambitious multi-year initiative, ensuring that outcomes align with the organisation s mission to provide world-class connectivity. Key Responsibilities • Programme Leadership o Lead the planning, governance, and execution of the Network Programme across multiple workstreams. o Act as the primary point of accountability for successful programme delivery, ensuring milestones, budget, and quality standards are met. • Stakeholder Management o Engage and manage relationships with internal stakeholders across the organisation, and senior leadership. o Communicate progress, risks, and outcomes effectively to executive sponsors and governance boards. • Technical & Delivery Oversight o Oversee deployment of 12,000+ Wi-Fi access points across over 200 locations. o Coordinate upgrades to the core and edge network infrastructure, ensuring seamless integration with existing systems. o Support implementation of an AI-driven platform for performance optimisation and IT service delivery. • Change & Risk Management o Identify, assess, and mitigate programme risks and dependencies. o Drive change management activities to ensure smooth adoption of new technologies and services. • Team Leadership o Manage cross-functional teams of over 70 people, including project managers, network engineers, and other technical resources. o Foster a culture of collaboration, accountability, and continuous improvement. Skills & Experience Required • Proven track record of delivering large-scale IT infrastructure/network transformation programmes (£multi-million, multi-year). • Strong knowledge of enterprise networking, Wi-Fi technologies, and digital infrastructure; familiarity with AI-driven network optimisation is desirable. • Exceptional stakeholder engagement skills, including very strong vendor and contract management. • Expertise in programme governance, financial management, and reporting within a complex organisation. • Experience in a complex multi-site environments is advantageous. • Relevant Professional qualifications (e.g., MSP, PRINCE2, PMP, ITIL) desirable. Personal Attributes • Strategic thinker with the ability to align programme delivery to organisational goals. • Excellent communicator, able to translate technical concepts for non-technical audiences. • Resilient and adaptable leader with a solutions-focused approach. • Passionate about enabling digital transformation to support world-class research and learning. What We Offer • The opportunity to lead one of the most ambitious digital infrastructure programmes in the sector. • A role at the forefront of digital transformation, shaping connectivity for decades to come.
Product Engineer ( FULL STACK ) Location: London (3 days minimum per week in-office) Team: Product & Engineering Type: Full-Time About the Role W Talent is proud to be partnering with an innovative and forward-thinking client in the insert industry if needed, e.g. "insurance technology" space, currently hiring for a Product Engineer to join their growing London-based team. This is a unique opportunity to join an organisation where engineers are truly empowered. Every member of the engineering team operates as a Product Engineer - a hybrid role that combines software engineering excellence with a deep sense of product ownership, user empathy, and commercial awareness. Rather than working through layers of product management, engineers work directly with users and stakeholders to define problems, design solutions, and ship impactful features. The successful candidate will play a pivotal role in building high-trust, high-value software that supports core business operations. Key Responsibilities Design, develop, and deliver high-quality features with full end-to-end ownership Work closely with internal users (including domain specialists) to understand workflows and pain points Scope features, assess trade-offs, and make informed product and technical decisions Use feedback and product data to iterate and continuously improve your work Build scalable, reliable, and user-centric software Collaborate across a flat team structure without a traditional product management function Consider business and regulatory contexts when designing and delivering functionality Tech Stack The engineering team leverages a modern and scalable technology stack: Backend: Python (FastAPI), Node.js Frontend: React, TypeScript Database: PostgreSQL Infrastructure: AWS, Docker, Terraform CI/CD: GitHub Actions, Pulumi Monitoring & Observability: DataDog, Sentry Data & Analytics: dbt, Metabase Internal Tools: Retool Collaboration: Linear, Slack, Notion Candidates are not expected to have experience with every tool listed, but should be enthusiastic about learning and contributing across the stack. Ideal Candidate Profile Core Requirements Solid professional experience in software engineering (backend, frontend, or full-stack) A strong product mindset - focused on delivering meaningful outcomes Proven ability to work autonomously and take ownership of end-to-end feature delivery Excellent communication and collaboration skills Comfortable asking "why" and engaging deeply with user and business context Desirable Experience Exposure to environments without dedicated product managers Experience in regulated or complex domains (e.g. insurance, finance, legal tech) Ability to navigate ambiguity and contribute to both problem and solution definition Why This Role? True Ownership - Take full responsibility for the features you build Flat Team Structure - Work closely with users and leadership Empowered Culture - High autonomy, high accountability Meaningful Impact - Build tools that support critical business functions Fast-Paced Environment - Operate at speed while solving nuanced challenges This is an exciting opportunity for a technically strong and product-minded engineer who wants to go beyond code - and play a central role in shaping impactful software from the ground up. To learn more or apply, please reach out to the W Talent team.
Oct 16, 2025
Full time
Product Engineer ( FULL STACK ) Location: London (3 days minimum per week in-office) Team: Product & Engineering Type: Full-Time About the Role W Talent is proud to be partnering with an innovative and forward-thinking client in the insert industry if needed, e.g. "insurance technology" space, currently hiring for a Product Engineer to join their growing London-based team. This is a unique opportunity to join an organisation where engineers are truly empowered. Every member of the engineering team operates as a Product Engineer - a hybrid role that combines software engineering excellence with a deep sense of product ownership, user empathy, and commercial awareness. Rather than working through layers of product management, engineers work directly with users and stakeholders to define problems, design solutions, and ship impactful features. The successful candidate will play a pivotal role in building high-trust, high-value software that supports core business operations. Key Responsibilities Design, develop, and deliver high-quality features with full end-to-end ownership Work closely with internal users (including domain specialists) to understand workflows and pain points Scope features, assess trade-offs, and make informed product and technical decisions Use feedback and product data to iterate and continuously improve your work Build scalable, reliable, and user-centric software Collaborate across a flat team structure without a traditional product management function Consider business and regulatory contexts when designing and delivering functionality Tech Stack The engineering team leverages a modern and scalable technology stack: Backend: Python (FastAPI), Node.js Frontend: React, TypeScript Database: PostgreSQL Infrastructure: AWS, Docker, Terraform CI/CD: GitHub Actions, Pulumi Monitoring & Observability: DataDog, Sentry Data & Analytics: dbt, Metabase Internal Tools: Retool Collaboration: Linear, Slack, Notion Candidates are not expected to have experience with every tool listed, but should be enthusiastic about learning and contributing across the stack. Ideal Candidate Profile Core Requirements Solid professional experience in software engineering (backend, frontend, or full-stack) A strong product mindset - focused on delivering meaningful outcomes Proven ability to work autonomously and take ownership of end-to-end feature delivery Excellent communication and collaboration skills Comfortable asking "why" and engaging deeply with user and business context Desirable Experience Exposure to environments without dedicated product managers Experience in regulated or complex domains (e.g. insurance, finance, legal tech) Ability to navigate ambiguity and contribute to both problem and solution definition Why This Role? True Ownership - Take full responsibility for the features you build Flat Team Structure - Work closely with users and leadership Empowered Culture - High autonomy, high accountability Meaningful Impact - Build tools that support critical business functions Fast-Paced Environment - Operate at speed while solving nuanced challenges This is an exciting opportunity for a technically strong and product-minded engineer who wants to go beyond code - and play a central role in shaping impactful software from the ground up. To learn more or apply, please reach out to the W Talent team.
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. Continuous Learning Solutions Manager Are you an experienced product and portfolio manager with a strong focus on project execution, stakeholder collaboration, and commercial success? Do you have exposure to the learning and development space but want a role that is firmly focused on product, project, and portfolio management rather than traditional L&D? If so, this opportunity is for you. About the Role As a Continuous Learning Solutions Manager, you will be responsible for managing the development, optimisation, and delivery of a professional, commercial, CPD portfolio. You'll drive strategic product decisions, manage timelines and budgets, and ensure successful project execution-working across teams to deliver commercially successful, high-quality solutions. Key Responsibilities: Portfolio & Product Management: Oversee a suite of professional development offerings, ensuring they remain relevant, commercially viable, and aligned with market needs. Project & Timeline Management: Lead end-to-end project delivery, ensuring initiatives are executed on time, within scope, and on budget. Stakeholder Coordination: Collaborate with teams across sales, marketing, technology, and operations to drive product success and smooth go-to-market execution. Market & Competitor Analysis: Use insights and data to refine product strategies, identify growth opportunities, and enhance portfolio performance. Performance Tracking & Continuous Improvement: Monitor KPIs, gather feedback, and implement data-driven enhancements to optimise offerings. What We're Looking For: Experience in product, project, or portfolio management, ideally in a professional development, training, or membership-based organisation. Exposure to the learning and development space-but this is not an L&D role; the focus is on managing products, projects, and commercial outcomes. Strong understanding of project management methodologies (e.g. Agile, Waterfall) and experience delivering initiatives on time and within budget. Excellent stakeholder engagement skills, with the ability to work cross-functionally to align priorities and drive execution. Commercial mindset, with the ability to assess market trends, evaluate product performance, and make data-driven decisions. Experience with digital platforms, content delivery, or technology-enhanced solutions is a plus. Why Join Us? This is a fantastic opportunity to take ownership of a professional development portfolio, drive commercial impact, and work in a strategic environment. If you're looking for a product and project management role with exposure to learning and development-but without a traditional L&D focus-this is the perfect fit. Apply now with your CV and a cover letter showcasing your transferable skills and how they align with this role. Join an organisation that's shaping the future of professional learning in accountancy and finance. Please note that both a CV and cover letter are required. Applications without both will not be considered. We strive to create an environment where you can prioritise your wellbeing and offer a competitive benefits package to help you do this. We provide an employee assistance programme and are proud to offer a financial wellbeing tool to our employees. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life. For more information on ACCA, your journey as a candidate and the benefits of working with ACCA please visit our Work for Us page here
Oct 16, 2025
Full time
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. Continuous Learning Solutions Manager Are you an experienced product and portfolio manager with a strong focus on project execution, stakeholder collaboration, and commercial success? Do you have exposure to the learning and development space but want a role that is firmly focused on product, project, and portfolio management rather than traditional L&D? If so, this opportunity is for you. About the Role As a Continuous Learning Solutions Manager, you will be responsible for managing the development, optimisation, and delivery of a professional, commercial, CPD portfolio. You'll drive strategic product decisions, manage timelines and budgets, and ensure successful project execution-working across teams to deliver commercially successful, high-quality solutions. Key Responsibilities: Portfolio & Product Management: Oversee a suite of professional development offerings, ensuring they remain relevant, commercially viable, and aligned with market needs. Project & Timeline Management: Lead end-to-end project delivery, ensuring initiatives are executed on time, within scope, and on budget. Stakeholder Coordination: Collaborate with teams across sales, marketing, technology, and operations to drive product success and smooth go-to-market execution. Market & Competitor Analysis: Use insights and data to refine product strategies, identify growth opportunities, and enhance portfolio performance. Performance Tracking & Continuous Improvement: Monitor KPIs, gather feedback, and implement data-driven enhancements to optimise offerings. What We're Looking For: Experience in product, project, or portfolio management, ideally in a professional development, training, or membership-based organisation. Exposure to the learning and development space-but this is not an L&D role; the focus is on managing products, projects, and commercial outcomes. Strong understanding of project management methodologies (e.g. Agile, Waterfall) and experience delivering initiatives on time and within budget. Excellent stakeholder engagement skills, with the ability to work cross-functionally to align priorities and drive execution. Commercial mindset, with the ability to assess market trends, evaluate product performance, and make data-driven decisions. Experience with digital platforms, content delivery, or technology-enhanced solutions is a plus. Why Join Us? This is a fantastic opportunity to take ownership of a professional development portfolio, drive commercial impact, and work in a strategic environment. If you're looking for a product and project management role with exposure to learning and development-but without a traditional L&D focus-this is the perfect fit. Apply now with your CV and a cover letter showcasing your transferable skills and how they align with this role. Join an organisation that's shaping the future of professional learning in accountancy and finance. Please note that both a CV and cover letter are required. Applications without both will not be considered. We strive to create an environment where you can prioritise your wellbeing and offer a competitive benefits package to help you do this. We provide an employee assistance programme and are proud to offer a financial wellbeing tool to our employees. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life. For more information on ACCA, your journey as a candidate and the benefits of working with ACCA please visit our Work for Us page here
We are looking for an experienced Senior IT Analyst to join an Orgnaisation based in Peterborough for a 2 year FTC. You will be required to work 1 day per week on site in Peterborough. The ideal candidate will possess a robust technical foundation and a proactive approach to IT support and cyber security. Essential qualifications include advanced expertise in identity management using Azure Active Directory, implementation of Multi-Factor Authentication, and configuration of conditional access policies. Strong skills in endpoint management are required, particularly with Microsoft Endpoint Manager and Intune for mobile and device compliance. As part of your M365 experience you will have a good working knowledge of Copilot and the functionality it can undertake to improve workflow for staff members. Candidates should also demonstrate proficiency in configuring and managing Windows Defender, applying security best practices, and responding to threats. A solid understanding of Microsoft Azure fundamentals-including IaaS, PaaS, SaaS, and virtual machine deployment-is key, along with experience in managing Office 365 environments, VPNs, and network infrastructure. Desirable skills include the ability to create intelligent forms using Microsoft Power Automate. A commitment to continuous learning, collaboration, and delivering high-quality support services is essential for success in this role. Post Duties Maintain and troubleshoot network infrastructure, including switches, firewalls, and VPN technology for remote users. Utilise centralised software deployment tools for application updates and automated laptop builds for new users. Manage network servers, critical services (DNS, DHCP), virtual desktops, and backup systems. Collaborate with the Cyber Security Officer for system patching and manage the Organisations Office 365 and Azure environments. Administer the Endpoint Manager mobile device management system and provide technical support for corporate Apple phones. Respond to helpdesk tickets, resolve technical issues, document solutions, and share knowledge with colleagues. Engage in continuous learning, research projects, and business partnering to meet the Organisation's technical infrastructure needs. Collaborate with various departments to ensure IT Operations deployments align with organisational needs and objectives. Please apply now for immediate consideration.
Oct 16, 2025
Full time
We are looking for an experienced Senior IT Analyst to join an Orgnaisation based in Peterborough for a 2 year FTC. You will be required to work 1 day per week on site in Peterborough. The ideal candidate will possess a robust technical foundation and a proactive approach to IT support and cyber security. Essential qualifications include advanced expertise in identity management using Azure Active Directory, implementation of Multi-Factor Authentication, and configuration of conditional access policies. Strong skills in endpoint management are required, particularly with Microsoft Endpoint Manager and Intune for mobile and device compliance. As part of your M365 experience you will have a good working knowledge of Copilot and the functionality it can undertake to improve workflow for staff members. Candidates should also demonstrate proficiency in configuring and managing Windows Defender, applying security best practices, and responding to threats. A solid understanding of Microsoft Azure fundamentals-including IaaS, PaaS, SaaS, and virtual machine deployment-is key, along with experience in managing Office 365 environments, VPNs, and network infrastructure. Desirable skills include the ability to create intelligent forms using Microsoft Power Automate. A commitment to continuous learning, collaboration, and delivering high-quality support services is essential for success in this role. Post Duties Maintain and troubleshoot network infrastructure, including switches, firewalls, and VPN technology for remote users. Utilise centralised software deployment tools for application updates and automated laptop builds for new users. Manage network servers, critical services (DNS, DHCP), virtual desktops, and backup systems. Collaborate with the Cyber Security Officer for system patching and manage the Organisations Office 365 and Azure environments. Administer the Endpoint Manager mobile device management system and provide technical support for corporate Apple phones. Respond to helpdesk tickets, resolve technical issues, document solutions, and share knowledge with colleagues. Engage in continuous learning, research projects, and business partnering to meet the Organisation's technical infrastructure needs. Collaborate with various departments to ensure IT Operations deployments align with organisational needs and objectives. Please apply now for immediate consideration.
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . Location: Battersea, London, Hybrid 3 days a week in the office We are looking for a Design Manager to lead our UK NPD team in building a new generation of innovative personal care products for the Shark brand. We thrive on designing great products that delight our customers. Working as part of our London Design Office, you will bring technical substance and inspiration to our creative efforts to deliver credible solutions to the market. What You'll Do Leads team to carry out design studies (independently and in teams) to solve technical issues found in the development of a product. Gathers insight from professional and consumer feedback and guides team to implement into streamlined design solutions. Successfully develops a team of A-players, helping them to reach their full potential. Manages the hiring and expansion of the team inline with the business growth in the category. Takes overall ownership of designs through conception, CAD execution, prototyping and verification, whilst consistently working at pace & successfully develops team to do the same. Continuously evaluates and improves designs for cost efficiency, manufacturing improvements, increased quality and value to consumers. Applies sound engineering/ product design standards to deliver real solutions. Applies understanding & experience of high-volume manufacturing processes and materials to optimize designs. Communicates effectively and professionally with colleagues. Collaborates seamlessly with our U.S. and China based Product Development teams, multi-functional teams and executive teams to ensure that great ideas make it through to production. What You'll Bring Degree level technical qualification, ideally Product Design Engineering, Mechanical or Industrial Design Engineering. Typically 2+ years people management experience. Typically 7-10 years proven experience in Mechanical/ Product Design/ Industrial Design environment. Team management experience. Experience in the consumer goods household appliance space desirable. Experience in plastic manufacturing processes. Experience of delivering real world products to market. Uses Solidworks or Creo to a high level, demonstrable experience leading CAD reviews. Can motivate your team to identify, solve, implement and verify technical solutions autonomously. Can effectively manage the "hands-on" - building of prototypes, product testing in the lab, developing and reporting. Flexible and collaborative- these are key to success at SharkNinja. Positive, driving attitude with an inquisitive nature. Appreciation for electrical engineering, software and UX design helpful but not essential. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions , please refer to this Candidate Privacy Notice . For candidates based in China , please refer to this Candidate Privacy Notice . For candidates based in Vietnam , please refer to this Candidate Privacy Notice . We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Oct 16, 2025
Full time
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world . Location: Battersea, London, Hybrid 3 days a week in the office We are looking for a Design Manager to lead our UK NPD team in building a new generation of innovative personal care products for the Shark brand. We thrive on designing great products that delight our customers. Working as part of our London Design Office, you will bring technical substance and inspiration to our creative efforts to deliver credible solutions to the market. What You'll Do Leads team to carry out design studies (independently and in teams) to solve technical issues found in the development of a product. Gathers insight from professional and consumer feedback and guides team to implement into streamlined design solutions. Successfully develops a team of A-players, helping them to reach their full potential. Manages the hiring and expansion of the team inline with the business growth in the category. Takes overall ownership of designs through conception, CAD execution, prototyping and verification, whilst consistently working at pace & successfully develops team to do the same. Continuously evaluates and improves designs for cost efficiency, manufacturing improvements, increased quality and value to consumers. Applies sound engineering/ product design standards to deliver real solutions. Applies understanding & experience of high-volume manufacturing processes and materials to optimize designs. Communicates effectively and professionally with colleagues. Collaborates seamlessly with our U.S. and China based Product Development teams, multi-functional teams and executive teams to ensure that great ideas make it through to production. What You'll Bring Degree level technical qualification, ideally Product Design Engineering, Mechanical or Industrial Design Engineering. Typically 2+ years people management experience. Typically 7-10 years proven experience in Mechanical/ Product Design/ Industrial Design environment. Team management experience. Experience in the consumer goods household appliance space desirable. Experience in plastic manufacturing processes. Experience of delivering real world products to market. Uses Solidworks or Creo to a high level, demonstrable experience leading CAD reviews. Can motivate your team to identify, solve, implement and verify technical solutions autonomously. Can effectively manage the "hands-on" - building of prototypes, product testing in the lab, developing and reporting. Flexible and collaborative- these are key to success at SharkNinja. Positive, driving attitude with an inquisitive nature. Appreciation for electrical engineering, software and UX design helpful but not essential. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions , please refer to this Candidate Privacy Notice . For candidates based in China , please refer to this Candidate Privacy Notice . For candidates based in Vietnam , please refer to this Candidate Privacy Notice . We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are seeking a highly motivated and experienced Lead Software Security Engineer to join our team. You will have a strong background in software development, security, and operations. This role is required to support the Digital Product Management team in embedding security requirements and best practices into new Digital Products and Services. You will work closely with the Digital Product Management and IT Security teams to establish and build the right security controls and quality state gates across the product lifecycle. This includes security tooling to manage these controls. In this busy and rewarding role, you'll also: Collaborate with software development teams to integrate security into the development lifecycle Own the cultural shift to a Security DevSecOps mindset Manage & implement security controls, tools, and processes to secure applications and infrastructure Monitor and respond to security incidents and threats in a timely manner Stay up-to-date with security trends and best practices to continuously improve security posture Automate security testing and deployment processes to ensure rapid and secure delivery of software Develop and maintain security documentation and training materials Develop and implement the product security strategy in alignment with organisational goals Integrate Application Security Tools within existing Development Processes Assist with the Planning & Execution of Application Penetration Tests Serve as a Subject Matter Expert (SME) in the field of Application Security Define security NFR's and ensure these are met Report on compliance with security standards You'll be someone with: Strong experience in software development and security Proficient in scripting languages such as Powershell, YAML, JASON, etc. Collaborate with development teams to integrate security best practices into the secure software development lifecycle (SDLC) and ensure products are built securely Oversee vulnerability management and remediation efforts, including leading responses to pen test findings and security assessments Experience conducting risk assessments and threat modelling for software development and advise where necessary Experience in software security design review Strong knowledge of Agile, DevSecOps, System Engineer and or equivalent Knowledge of security standards and secure development principles such as NCSC Secure Development & Deployment Guidance, OWASP, NIST Secure Software Development Framework (SSDF - 800-218), Microsoft Azure Secure Development best practices, ISO27001 Experience with Azure cloud infrastructure, particularly Azure PaaS service Experience with Azure DevOps, particularly CI/CD and backlog management Prepare and present regular security reports to senior management, ensuring compliance with security standards and regulations Expertise with security tools and familiarity with DevSecOps processes Bachelor's or Master's degree in Computer Science, Cybersecurity, or related field (preferable) You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 16, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are seeking a highly motivated and experienced Lead Software Security Engineer to join our team. You will have a strong background in software development, security, and operations. This role is required to support the Digital Product Management team in embedding security requirements and best practices into new Digital Products and Services. You will work closely with the Digital Product Management and IT Security teams to establish and build the right security controls and quality state gates across the product lifecycle. This includes security tooling to manage these controls. In this busy and rewarding role, you'll also: Collaborate with software development teams to integrate security into the development lifecycle Own the cultural shift to a Security DevSecOps mindset Manage & implement security controls, tools, and processes to secure applications and infrastructure Monitor and respond to security incidents and threats in a timely manner Stay up-to-date with security trends and best practices to continuously improve security posture Automate security testing and deployment processes to ensure rapid and secure delivery of software Develop and maintain security documentation and training materials Develop and implement the product security strategy in alignment with organisational goals Integrate Application Security Tools within existing Development Processes Assist with the Planning & Execution of Application Penetration Tests Serve as a Subject Matter Expert (SME) in the field of Application Security Define security NFR's and ensure these are met Report on compliance with security standards You'll be someone with: Strong experience in software development and security Proficient in scripting languages such as Powershell, YAML, JASON, etc. Collaborate with development teams to integrate security best practices into the secure software development lifecycle (SDLC) and ensure products are built securely Oversee vulnerability management and remediation efforts, including leading responses to pen test findings and security assessments Experience conducting risk assessments and threat modelling for software development and advise where necessary Experience in software security design review Strong knowledge of Agile, DevSecOps, System Engineer and or equivalent Knowledge of security standards and secure development principles such as NCSC Secure Development & Deployment Guidance, OWASP, NIST Secure Software Development Framework (SSDF - 800-218), Microsoft Azure Secure Development best practices, ISO27001 Experience with Azure cloud infrastructure, particularly Azure PaaS service Experience with Azure DevOps, particularly CI/CD and backlog management Prepare and present regular security reports to senior management, ensuring compliance with security standards and regulations Expertise with security tools and familiarity with DevSecOps processes Bachelor's or Master's degree in Computer Science, Cybersecurity, or related field (preferable) You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are looking to recruit an experienced and dynamic Associate to join the Tax Hub based in central Liverpool. This team is one of several Hubs within BDO's rapidly growing Shared Service Centre (SSC). SSC team members work internally within the business providing support to the client facing members of the firm. The Tax Hub provides UK-wide tax compliance services to BDO colleagues in the tax stream. The successful candidate will play a key role in contributing to the next phase of BDO's Shared Service strategy. In this role, you'll: Support regional client-facing tax teams with review and quality assurance of expatriate and personal tax returns Deliver quality assurance outputs to agreed timescale, quality, and volume (Desired) Perform quality assurance of US personal tax returns Monitor accuracy of team members' output, embedding a continuous improvement ethic through effective monitoring and root cause analysis of errors and omissions Deliver coaching and feedback to team members to improve quality and aid in their development Team management responsibility (up to 2 individuals), including coaching and feedback, day-to-day management, conducting one-to-ones and training and development of the team Work extensively with BDO's tax software and workflow tools Deal with internal queries with colleagues and teams across BDO UK Build relationships with colleagues and stakeholders in local offices Monitor productivity output and quality of the teams Technical requirements and professional skills: Completed or working towards ATT/ACCA or equivalent QBE Demonstrable experience of Expatriate tax including residency tests and remittance/arising basis application (Desired) Knowledge of the US tax system Energised, enthusiastic and results orientated Ability to work well in a team environment - mentoring/supervising experience is advantageous IT skills - strong working knowledge of MS Excel, other MS Office products and similar desktop applications Knowledge of CCH tax software is advantageous Well presented with a professional level of communication - both verbal and written Good time management, organisation skills and the ability to prioritise and complete tasks with limited supervision You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 16, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are looking to recruit an experienced and dynamic Associate to join the Tax Hub based in central Liverpool. This team is one of several Hubs within BDO's rapidly growing Shared Service Centre (SSC). SSC team members work internally within the business providing support to the client facing members of the firm. The Tax Hub provides UK-wide tax compliance services to BDO colleagues in the tax stream. The successful candidate will play a key role in contributing to the next phase of BDO's Shared Service strategy. In this role, you'll: Support regional client-facing tax teams with review and quality assurance of expatriate and personal tax returns Deliver quality assurance outputs to agreed timescale, quality, and volume (Desired) Perform quality assurance of US personal tax returns Monitor accuracy of team members' output, embedding a continuous improvement ethic through effective monitoring and root cause analysis of errors and omissions Deliver coaching and feedback to team members to improve quality and aid in their development Team management responsibility (up to 2 individuals), including coaching and feedback, day-to-day management, conducting one-to-ones and training and development of the team Work extensively with BDO's tax software and workflow tools Deal with internal queries with colleagues and teams across BDO UK Build relationships with colleagues and stakeholders in local offices Monitor productivity output and quality of the teams Technical requirements and professional skills: Completed or working towards ATT/ACCA or equivalent QBE Demonstrable experience of Expatriate tax including residency tests and remittance/arising basis application (Desired) Knowledge of the US tax system Energised, enthusiastic and results orientated Ability to work well in a team environment - mentoring/supervising experience is advantageous IT skills - strong working knowledge of MS Excel, other MS Office products and similar desktop applications Knowledge of CCH tax software is advantageous Well presented with a professional level of communication - both verbal and written Good time management, organisation skills and the ability to prioritise and complete tasks with limited supervision You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
This is a fantastic opportunity to join one of the county s most stellar firms, synonymous with wealth management and a high standard of professionalism and expertise, in their field. At present my client is looking to add a Client Services Manager, this is a brand new role to assist and manager their team of administration professionals, you will have worked in holistic financial planning previously and acted as a mentor and trainer to administrators at the start of their Financial Services career. Responsibilities Trusted Leadership & Team Culture: Act as a trusted leader, setting an example in integrity, professionalism, and fairness. Ensure the company s culture and values are embedded within the teams, promoting a collaborative, supportive, and high-performance work environment. Build and maintain trust with team members, advisers, clients, and other stakeholders, ensuring that all interactions are consistent with the company s values. Lead the teams in a way that fosters transparency, mutual respect, and open communication. Front of House and Office Management: Oversee day-today office operations, ensuring all administrative activities run smoothly. Manage and supervise the front of house team, delegating tasks and monitoring performance. Maintain and update client records and back-office systems including IO, ensuring data accuracy and confidentiality. Diary and schedule management. Workflow coordination and supervision. Organise and oversee office maintenance, ensuring a clean and safe working environment. Ensure that the office operates in accordance with Health & Safety policies and procedures, including but not limited to the completion and maintenance of risk assessments. Manage office supplies and equipment, ensuring inventory levels are maintained and orders are placed as needed. Coordinate with Group IT for infrastructure maintenance and troubleshooting. Client Service Delivery & Operational Excellence: Lead the client administration and paraplanning teams, ensuring the teams consistently adhere to best in class processes, delivering high-quality, timely, and accurate services. Oversee the efficient management of client records within the Intelligent Office system, ensuring compliance with internal standards and regulatory requirements. Oversee the delivery of an efficient technical research and quality report writing service. Manage and prioritise workloads effectively, ensuring smooth and efficient operations even during peak periods. Monitor invoicing, income recording, and matching processes to ensure accurate financial administration. Team Management & Development: Lead, coach, and support the front of house, client administration and paraplanning teams, ensuring high motivation and performance across all roles. Promote a positive team culture, encouraging collaboration, continuous learning, and professional development. Ensure that recruitment, training, and performance management processes are aligned with company values and best practices. Process Adherence & Improvement: Maintain a focus on continuous process improvement, ensuring that workflows are optimised without sacrificing quality or service delivery. Identify and address any inefficiencies in current processes, working collaboratively with other teams to implement solutions. Ensure that all team members follow established procedures and actively contribute to maintaining high operational standards. Provide support in project management activities. Relationship Management & Collaboration: Build and maintain strong, trusted relationships with advisers, clients, internal teams, and external providers. Work closely with the Operations Consultant, Director of Operations, Client Support Team Leader and Client Support team, Paraplanning team, Directors, group functions and other senior managers to ensure the team s operations align with the wider business strategy and goals. Promote a culture of collaboration across departments, ensuring that all stakeholders are engaged and working towards common objectives. Marketing & Events: Work closely with Group Marketing on marketing requirements, and manage local client events. Risk & Compliance: Act as a role model for adherence to regulatory requirements, ensuring that the teams operates within the guidelines set by the FCA and the company. Ensure that Treating Customers Fairly (TCF) and Retail Conduct Risk (RCR) principles are fully embedded in team processes and decision-making. Identify potential risks and escalate them appropriately, always maintaining a focus on client fairness and business integrity. Requirements Experience in client service within a regulated financial services environment, with knowledge of FCA requirements and the financial services sector. Proven experience in front of house and office management. Proven experience managing an administration and paraplanning team, ensuring high levels of service and operational efficiency. Excellent administrative, organisational, and communication skills. Strong understanding of compliance, risk, and governance within financial services operations. Regulated diploma in Financial Planning (QCF Level 4) or equivalent is desirable. Familiarity with Intelligent Office or similar client management systems is highly desirable. Benefits An industry competitive salary, up to £45,250.00 The opportunity to enhance your earnings via a profit related bonus, payable biannually 25 days holiday PA, plus bank holidays, plus three days closure over Christmas Working hours are flexible e.g. 8.30-16:30 with one hour for lunch, or 9.00-17.00 with one hour for lunch, 35 hours per week (if full time). 3 times death in service policy Private Medical Insurance Health Cash Plan Electric car scheme Pension (7.5% employer contribution) Several social events throughout the year
Oct 15, 2025
Full time
This is a fantastic opportunity to join one of the county s most stellar firms, synonymous with wealth management and a high standard of professionalism and expertise, in their field. At present my client is looking to add a Client Services Manager, this is a brand new role to assist and manager their team of administration professionals, you will have worked in holistic financial planning previously and acted as a mentor and trainer to administrators at the start of their Financial Services career. Responsibilities Trusted Leadership & Team Culture: Act as a trusted leader, setting an example in integrity, professionalism, and fairness. Ensure the company s culture and values are embedded within the teams, promoting a collaborative, supportive, and high-performance work environment. Build and maintain trust with team members, advisers, clients, and other stakeholders, ensuring that all interactions are consistent with the company s values. Lead the teams in a way that fosters transparency, mutual respect, and open communication. Front of House and Office Management: Oversee day-today office operations, ensuring all administrative activities run smoothly. Manage and supervise the front of house team, delegating tasks and monitoring performance. Maintain and update client records and back-office systems including IO, ensuring data accuracy and confidentiality. Diary and schedule management. Workflow coordination and supervision. Organise and oversee office maintenance, ensuring a clean and safe working environment. Ensure that the office operates in accordance with Health & Safety policies and procedures, including but not limited to the completion and maintenance of risk assessments. Manage office supplies and equipment, ensuring inventory levels are maintained and orders are placed as needed. Coordinate with Group IT for infrastructure maintenance and troubleshooting. Client Service Delivery & Operational Excellence: Lead the client administration and paraplanning teams, ensuring the teams consistently adhere to best in class processes, delivering high-quality, timely, and accurate services. Oversee the efficient management of client records within the Intelligent Office system, ensuring compliance with internal standards and regulatory requirements. Oversee the delivery of an efficient technical research and quality report writing service. Manage and prioritise workloads effectively, ensuring smooth and efficient operations even during peak periods. Monitor invoicing, income recording, and matching processes to ensure accurate financial administration. Team Management & Development: Lead, coach, and support the front of house, client administration and paraplanning teams, ensuring high motivation and performance across all roles. Promote a positive team culture, encouraging collaboration, continuous learning, and professional development. Ensure that recruitment, training, and performance management processes are aligned with company values and best practices. Process Adherence & Improvement: Maintain a focus on continuous process improvement, ensuring that workflows are optimised without sacrificing quality or service delivery. Identify and address any inefficiencies in current processes, working collaboratively with other teams to implement solutions. Ensure that all team members follow established procedures and actively contribute to maintaining high operational standards. Provide support in project management activities. Relationship Management & Collaboration: Build and maintain strong, trusted relationships with advisers, clients, internal teams, and external providers. Work closely with the Operations Consultant, Director of Operations, Client Support Team Leader and Client Support team, Paraplanning team, Directors, group functions and other senior managers to ensure the team s operations align with the wider business strategy and goals. Promote a culture of collaboration across departments, ensuring that all stakeholders are engaged and working towards common objectives. Marketing & Events: Work closely with Group Marketing on marketing requirements, and manage local client events. Risk & Compliance: Act as a role model for adherence to regulatory requirements, ensuring that the teams operates within the guidelines set by the FCA and the company. Ensure that Treating Customers Fairly (TCF) and Retail Conduct Risk (RCR) principles are fully embedded in team processes and decision-making. Identify potential risks and escalate them appropriately, always maintaining a focus on client fairness and business integrity. Requirements Experience in client service within a regulated financial services environment, with knowledge of FCA requirements and the financial services sector. Proven experience in front of house and office management. Proven experience managing an administration and paraplanning team, ensuring high levels of service and operational efficiency. Excellent administrative, organisational, and communication skills. Strong understanding of compliance, risk, and governance within financial services operations. Regulated diploma in Financial Planning (QCF Level 4) or equivalent is desirable. Familiarity with Intelligent Office or similar client management systems is highly desirable. Benefits An industry competitive salary, up to £45,250.00 The opportunity to enhance your earnings via a profit related bonus, payable biannually 25 days holiday PA, plus bank holidays, plus three days closure over Christmas Working hours are flexible e.g. 8.30-16:30 with one hour for lunch, or 9.00-17.00 with one hour for lunch, 35 hours per week (if full time). 3 times death in service policy Private Medical Insurance Health Cash Plan Electric car scheme Pension (7.5% employer contribution) Several social events throughout the year
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are looking to recruit an experienced and dynamic Associate to join the Tax Hub based in central Liverpool. This team is one of several Hubs within BDO's rapidly growing Shared Service Centre (SSC). SSC team members work internally within the business providing support to the client facing members of the firm. The Tax Hub provides UK-wide tax compliance services to BDO colleagues in the tax stream. The successful candidate will play a key role in contributing to the next phase of BDO's Shared Service strategy. In this role, you'll: Support regional client-facing tax teams with review and quality assurance of expatriate and personal tax returns Deliver quality assurance outputs to agreed timescale, quality, and volume (Desired) Perform quality assurance of US personal tax returns Monitor accuracy of team members' output, embedding a continuous improvement ethic through effective monitoring and root cause analysis of errors and omissions Deliver coaching and feedback to team members to improve quality and aid in their development Team management responsibility (up to 2 individuals), including coaching and feedback, day-to-day management, conducting one-to-ones and training and development of the team Work extensively with BDO's tax software and workflow tools Deal with internal queries with colleagues and teams across BDO UK Build relationships with colleagues and stakeholders in local offices Monitor productivity output and quality of the teams Technical requirements and professional skills: Completed or working towards ATT/ACCA or equivalent QBE Demonstrable experience of Expatriate tax including residency tests and remittance/arising basis application (Desired) Knowledge of the US tax system Energised, enthusiastic and results orientated Ability to work well in a team environment - mentoring/supervising experience is advantageous IT skills - strong working knowledge of MS Excel, other MS Office products and similar desktop applications Knowledge of CCH tax software is advantageous Well presented with a professional level of communication - both verbal and written Good time management, organisation skills and the ability to prioritise and complete tasks with limited supervision You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 15, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are looking to recruit an experienced and dynamic Associate to join the Tax Hub based in central Liverpool. This team is one of several Hubs within BDO's rapidly growing Shared Service Centre (SSC). SSC team members work internally within the business providing support to the client facing members of the firm. The Tax Hub provides UK-wide tax compliance services to BDO colleagues in the tax stream. The successful candidate will play a key role in contributing to the next phase of BDO's Shared Service strategy. In this role, you'll: Support regional client-facing tax teams with review and quality assurance of expatriate and personal tax returns Deliver quality assurance outputs to agreed timescale, quality, and volume (Desired) Perform quality assurance of US personal tax returns Monitor accuracy of team members' output, embedding a continuous improvement ethic through effective monitoring and root cause analysis of errors and omissions Deliver coaching and feedback to team members to improve quality and aid in their development Team management responsibility (up to 2 individuals), including coaching and feedback, day-to-day management, conducting one-to-ones and training and development of the team Work extensively with BDO's tax software and workflow tools Deal with internal queries with colleagues and teams across BDO UK Build relationships with colleagues and stakeholders in local offices Monitor productivity output and quality of the teams Technical requirements and professional skills: Completed or working towards ATT/ACCA or equivalent QBE Demonstrable experience of Expatriate tax including residency tests and remittance/arising basis application (Desired) Knowledge of the US tax system Energised, enthusiastic and results orientated Ability to work well in a team environment - mentoring/supervising experience is advantageous IT skills - strong working knowledge of MS Excel, other MS Office products and similar desktop applications Knowledge of CCH tax software is advantageous Well presented with a professional level of communication - both verbal and written Good time management, organisation skills and the ability to prioritise and complete tasks with limited supervision You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Senior C# Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad Group Plc is seeking a skilled and experienced Senior C# Developer to join our dynamic team. As a Senior Developer, you will be responsible for designing, developing, and maintaining software applications using .Net Core with associated web frameworks (React, Blazer, Angular). You will collaborate with cross-functional teams to understand project requirements, propose solutions, and deliver high-quality code that meets our clients' needs. As a consultant at Triad, you will play a pivotal role in shaping the technological landscape, defining, designing, and delivering digital solutions across public, private, and third sectors. Operating within a Company that values autonomy and creativity, you will be at the forefront of solving complex problems, contributing to a culture of innovation that has been the hallmark of Triad's 35-year success story. Key Responsibilities: Design, develop, and maintain C# applications, components, and systems. Write clean, efficient, and maintainable code following best practices and coding standards. Collaborate with cross-functional teams including designers, product managers, and other developers to understand project requirements and deliver high-quality solutions. Participate in code reviews to ensure code quality and provide constructive feedback to peers. Troubleshoot and debug software applications to resolve issues and optimise performance. Stay updated with the latest trends and technologies in web development and software engineering. Document code and technical specifications. Contribute to the continuous improvement of development processes and methodologies. Skills and Experience: Relevant training, qualifications and experience in software development practices (Apprenticeship/Degree/Masters etc) 8+ years proven experience as a C# Developer or similar software development role. Proficiency in C# programming language and .NET framework including .Net Core Strong understanding of object-oriented programming principles. Experience with software development methodologies such as Agile or Scrum. Familiarity with relational databases (e.g., SQL Server, MySQL, PostgreSQL) and ORM frameworks (e.g., Entity Framework). Excellent problem-solving and analytical skills. Good communication and collaboration abilities. Ability to work independently and in a team environment. Strong attention to detail and dedication to delivering high-quality work. Experience with front-end technologies (HTML, CSS, JavaScript). Experience with version control systems (e.g., Git is preferred). Hold current SC-level security clearance (preferable). Be able to gain SC-level security clearance (mandatory). Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: Initial call with the Internal Recruitment Team Technical test Technical interview with one of our Senior Developers and Technical Architects Interview with our CTO for career review and cultural fit We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader
Oct 15, 2025
Full time
Senior C# Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad Group Plc is seeking a skilled and experienced Senior C# Developer to join our dynamic team. As a Senior Developer, you will be responsible for designing, developing, and maintaining software applications using .Net Core with associated web frameworks (React, Blazer, Angular). You will collaborate with cross-functional teams to understand project requirements, propose solutions, and deliver high-quality code that meets our clients' needs. As a consultant at Triad, you will play a pivotal role in shaping the technological landscape, defining, designing, and delivering digital solutions across public, private, and third sectors. Operating within a Company that values autonomy and creativity, you will be at the forefront of solving complex problems, contributing to a culture of innovation that has been the hallmark of Triad's 35-year success story. Key Responsibilities: Design, develop, and maintain C# applications, components, and systems. Write clean, efficient, and maintainable code following best practices and coding standards. Collaborate with cross-functional teams including designers, product managers, and other developers to understand project requirements and deliver high-quality solutions. Participate in code reviews to ensure code quality and provide constructive feedback to peers. Troubleshoot and debug software applications to resolve issues and optimise performance. Stay updated with the latest trends and technologies in web development and software engineering. Document code and technical specifications. Contribute to the continuous improvement of development processes and methodologies. Skills and Experience: Relevant training, qualifications and experience in software development practices (Apprenticeship/Degree/Masters etc) 8+ years proven experience as a C# Developer or similar software development role. Proficiency in C# programming language and .NET framework including .Net Core Strong understanding of object-oriented programming principles. Experience with software development methodologies such as Agile or Scrum. Familiarity with relational databases (e.g., SQL Server, MySQL, PostgreSQL) and ORM frameworks (e.g., Entity Framework). Excellent problem-solving and analytical skills. Good communication and collaboration abilities. Ability to work independently and in a team environment. Strong attention to detail and dedication to delivering high-quality work. Experience with front-end technologies (HTML, CSS, JavaScript). Experience with version control systems (e.g., Git is preferred). Hold current SC-level security clearance (preferable). Be able to gain SC-level security clearance (mandatory). Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: Initial call with the Internal Recruitment Team Technical test Technical interview with one of our Senior Developers and Technical Architects Interview with our CTO for career review and cultural fit We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader
C# Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad Group Plc is seeking a skilled and experienced C# Developer to join our dynamic team. As a Developer, you will be responsible for designing, developing, and maintaining software applications using .Net Core with associated web frameworks (React, Blazer, Angular). You will collaborate with cross-functional teams to understand project requirements, propose solutions, and deliver high-quality code that meets our clients' needs. As a consultant at Triad, you will play a pivotal role in shaping the technological landscape, defining, designing, and delivering digital solutions across public, private, and third sectors. Operating within a Company that values autonomy and creativity, you will be at the forefront of solving complex problems, contributing to a culture of innovation that has been the hallmark of Triad's 35-year success story. Key Responsibilities: Design, develop, and maintain C# applications, components, and systems. Write clean, efficient, and maintainable code following best practices and coding standards. Collaborate with cross-functional teams including designers, product managers, and other developers to understand project requirements and deliver high-quality solutions. Participate in code reviews to ensure code quality and provide constructive feedback to peers. Troubleshoot and debug software applications to resolve issues and optimise performance. Stay updated with the latest trends and technologies in web development and software engineering. Document code and technical specifications. Contribute to the continuous improvement of development processes and methodologies. Skills and Experience: Relevant training, qualifications and experience in software development practices (Apprenticeship/Degree/Masters etc) Proven experience as a C# Developer or similar software development role. Proficiency in C# programming language and .NET framework including .Net Core Strong understanding of object-oriented programming principles. Experience with software development methodologies such as Agile or Scrum. Familiarity with relational databases (e.g., SQL Server, MySQL, PostgreSQL) and ORM frameworks (e.g., Entity Framework). Excellent problem-solving and analytical skills. Good communication and collaboration abilities. Ability to work independently and in a team environment. Strong attention to detail and dedication to delivering high-quality work. Experience with front-end technologies (HTML, CSS, JavaScript). Experience with version control systems (e.g., Git is preferred). Hold current SC-level security clearance (preferable). Be able to gain SC-level security clearance (mandatory). Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: Initial call with the Internal Recruitment Team Technical test Technical interview with one of our Senior Developers and Technical Architects Interview with our CTO for career review and cultural fit We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Oct 15, 2025
Full time
C# Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad Group Plc is seeking a skilled and experienced C# Developer to join our dynamic team. As a Developer, you will be responsible for designing, developing, and maintaining software applications using .Net Core with associated web frameworks (React, Blazer, Angular). You will collaborate with cross-functional teams to understand project requirements, propose solutions, and deliver high-quality code that meets our clients' needs. As a consultant at Triad, you will play a pivotal role in shaping the technological landscape, defining, designing, and delivering digital solutions across public, private, and third sectors. Operating within a Company that values autonomy and creativity, you will be at the forefront of solving complex problems, contributing to a culture of innovation that has been the hallmark of Triad's 35-year success story. Key Responsibilities: Design, develop, and maintain C# applications, components, and systems. Write clean, efficient, and maintainable code following best practices and coding standards. Collaborate with cross-functional teams including designers, product managers, and other developers to understand project requirements and deliver high-quality solutions. Participate in code reviews to ensure code quality and provide constructive feedback to peers. Troubleshoot and debug software applications to resolve issues and optimise performance. Stay updated with the latest trends and technologies in web development and software engineering. Document code and technical specifications. Contribute to the continuous improvement of development processes and methodologies. Skills and Experience: Relevant training, qualifications and experience in software development practices (Apprenticeship/Degree/Masters etc) Proven experience as a C# Developer or similar software development role. Proficiency in C# programming language and .NET framework including .Net Core Strong understanding of object-oriented programming principles. Experience with software development methodologies such as Agile or Scrum. Familiarity with relational databases (e.g., SQL Server, MySQL, PostgreSQL) and ORM frameworks (e.g., Entity Framework). Excellent problem-solving and analytical skills. Good communication and collaboration abilities. Ability to work independently and in a team environment. Strong attention to detail and dedication to delivering high-quality work. Experience with front-end technologies (HTML, CSS, JavaScript). Experience with version control systems (e.g., Git is preferred). Hold current SC-level security clearance (preferable). Be able to gain SC-level security clearance (mandatory). Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: Initial call with the Internal Recruitment Team Technical test Technical interview with one of our Senior Developers and Technical Architects Interview with our CTO for career review and cultural fit We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
The starting salary for this role is 61,784 per annum, working 36 hours per week. Are you passionate about developing people and building a thriving learning culture? Do you want to lead a dynamic team that shapes the future of workforce development in local government? If so, we'd love to hear from you. We're excited to welcome a new Learning and Development Manager to our Learning & Development team. This role offers hybrid working. You'll work flexibly, with a typical pattern of 2 days per week in the office for team collaboration, stakeholder meetings or events/workshops. We also encourage cross-team learning and development to support your ongoing growth. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team Our team exists to support colleagues across the Council to develop the skills, confidence and the leadership needed to deliver excellent services to residents. We: Collaborate and grow together - we learn from one another, coach across the team, and support each other to stretch professionally. Champion innovation - we explore new approaches and technologies to design learning that sticks and meets the needs of a modern workforce. Drive real impact - from early careers to senior leadership, our programmes support performance, engagement and long-term capability across the Council. About the Role As Learning and Development Manager, no two days are alike. One morning might begin with a meeting on leadership development needs, followed by coaching a Senior L&D Consultant on a new programme. By the afternoon, you could be analysing feedback from a recent event or working with an external provider on fresh content. You'll play a central role in shaping the Council's learning offer, balancing hands-on delivery with strategic oversight. Collaborating across the organisation, you'll ensure learning is timely, inclusive, engaging, and aligned with our People Strategy. We're seeking a Learning and Development Manager to lead our L&D function, driving impactful, data-led programmes that help our people thrive. You'll manage a skilled team of L&D Consultants and deliver initiatives across leadership, early careers (including apprenticeships and graduate schemes), learning technologies, and performance systems. Working closely with senior stakeholders, you'll help shape and deliver the Council's People Strategy, ensuring learning supports our strategic objectives, values, and service priorities. Key Responsibilities Lead the strategic and day-to-day delivery of learning and development Coach and develop a small, expert L&D team Design and oversee leadership and early careers programmes Build strong partnerships to identify needs and tailor learning solutions Use data and analytics to evaluate impact and drive improvement Manage external providers, digital platforms, and the L&D budget Stay ahead of learning and technology trends, bringing innovation to our work Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours Demonstrable experience leading and managing a Learning & Development function, including managing L&D budgets and external suppliers/partners Proven track record in designing and delivering strategic L&D programmes (e.g. leadership development, early careers, digital learning) with applied in-depth knowledge of L&D methodologies and frameworks (e.g. ADDIE, blended learning, digital platforms) Experience using data, insights, and analytics to evaluate learning impact and drive continuous improvement Strong stakeholder engagement and influencing skills, particularly with senior leaders Experience managing, coaching, and developing a team to high performance We are particularly keen to hear from candidates with proven experience in managing Learning Management Systems (LMS) and leading large-scale, mandatory training rollouts. This includes overseeing system functionality, ensuring compliance with statutory requirements, and driving high engagement across a diverse workforce. Experience in these areas will be highly valued. To apply, we request that you submit a CV and respond to our application questions (please keep each answer to a maximum of 400 words) Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Nicole Crawley by e-mail or on MS Teams- The job advert closes at 23:59 on 04/10/2025 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council
Oct 15, 2025
Full time
The starting salary for this role is 61,784 per annum, working 36 hours per week. Are you passionate about developing people and building a thriving learning culture? Do you want to lead a dynamic team that shapes the future of workforce development in local government? If so, we'd love to hear from you. We're excited to welcome a new Learning and Development Manager to our Learning & Development team. This role offers hybrid working. You'll work flexibly, with a typical pattern of 2 days per week in the office for team collaboration, stakeholder meetings or events/workshops. We also encourage cross-team learning and development to support your ongoing growth. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team Our team exists to support colleagues across the Council to develop the skills, confidence and the leadership needed to deliver excellent services to residents. We: Collaborate and grow together - we learn from one another, coach across the team, and support each other to stretch professionally. Champion innovation - we explore new approaches and technologies to design learning that sticks and meets the needs of a modern workforce. Drive real impact - from early careers to senior leadership, our programmes support performance, engagement and long-term capability across the Council. About the Role As Learning and Development Manager, no two days are alike. One morning might begin with a meeting on leadership development needs, followed by coaching a Senior L&D Consultant on a new programme. By the afternoon, you could be analysing feedback from a recent event or working with an external provider on fresh content. You'll play a central role in shaping the Council's learning offer, balancing hands-on delivery with strategic oversight. Collaborating across the organisation, you'll ensure learning is timely, inclusive, engaging, and aligned with our People Strategy. We're seeking a Learning and Development Manager to lead our L&D function, driving impactful, data-led programmes that help our people thrive. You'll manage a skilled team of L&D Consultants and deliver initiatives across leadership, early careers (including apprenticeships and graduate schemes), learning technologies, and performance systems. Working closely with senior stakeholders, you'll help shape and deliver the Council's People Strategy, ensuring learning supports our strategic objectives, values, and service priorities. Key Responsibilities Lead the strategic and day-to-day delivery of learning and development Coach and develop a small, expert L&D team Design and oversee leadership and early careers programmes Build strong partnerships to identify needs and tailor learning solutions Use data and analytics to evaluate impact and drive improvement Manage external providers, digital platforms, and the L&D budget Stay ahead of learning and technology trends, bringing innovation to our work Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours Demonstrable experience leading and managing a Learning & Development function, including managing L&D budgets and external suppliers/partners Proven track record in designing and delivering strategic L&D programmes (e.g. leadership development, early careers, digital learning) with applied in-depth knowledge of L&D methodologies and frameworks (e.g. ADDIE, blended learning, digital platforms) Experience using data, insights, and analytics to evaluate learning impact and drive continuous improvement Strong stakeholder engagement and influencing skills, particularly with senior leaders Experience managing, coaching, and developing a team to high performance We are particularly keen to hear from candidates with proven experience in managing Learning Management Systems (LMS) and leading large-scale, mandatory training rollouts. This includes overseeing system functionality, ensuring compliance with statutory requirements, and driving high engagement across a diverse workforce. Experience in these areas will be highly valued. To apply, we request that you submit a CV and respond to our application questions (please keep each answer to a maximum of 400 words) Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Nicole Crawley by e-mail or on MS Teams- The job advert closes at 23:59 on 04/10/2025 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council
The Role Are you a natural problem-solver with a passion for customer care? Do you thrive in fast-paced environments and love challenging the status quo to make things better? If you're tenacious, resilient, and empathetic, we want you on our team. This role is perfect for someone who enjoys diving into complex scenarios, piecing together information, and collaborating across teams to deliver clear, confident resolutions. You'll be the detective behind the scenes analysing patterns, asking the right questions, and making sure every customer feels heard and supported. You'll be the go to expert for complex customer issues, working across teams to deliver swift, fair, and lasting solutions. What You'll Be Doing Be the escalation hero for challenging customer cases turn frustration into satisfaction. Own every customer contact from start to finish, aiming for "one and done" resolutions. Champion the customer voice while balancing business needs. Collaborate with stakeholders to resolve issues quickly and effectively. Spot patterns in complaints and help prevent repeat contacts. Handle stage 2 complaints and keep them from reaching the regulator. Deliver proactive outreach and closure calls to ensure customer happiness. Keep systems updated with accurate, compliant notes. What You'll Bring Strong communication skills confident, clear, and compassionate. Resilience and tenacity in the face of complex challenges. Experience in complaints handling, case management, or ombudsman services. A curious, investigative mindset with a knack for problem-solving. Ability to work independently and meet tight deadlines. Solid understanding of billing processes (especially water/wastewater). Comfort working with executive-level complaints and inboxes. Proficiency in Microsoft Office and regulatory compliance. What's In It For You? £33,056 salary + up to 7.5% annual bonus 21% combined pension scheme 26 days' holiday (rising to 30), plus bank holidays Healthcare and wellbeing perks Free shuttle bus from Warrington train station Professional development opportunities Why United Utilities? We're more than just water. We're a purpose-driven organisation committed to sustainability, innovation, and the communities we serve. Join us and be part of a team that values integrity, collaboration, and continuous learning. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you join a team that shares your vision or connect with colleagues across our networks, you'll find a welcoming and supportive organisation ready to help you thrive. Continue
Oct 15, 2025
Full time
The Role Are you a natural problem-solver with a passion for customer care? Do you thrive in fast-paced environments and love challenging the status quo to make things better? If you're tenacious, resilient, and empathetic, we want you on our team. This role is perfect for someone who enjoys diving into complex scenarios, piecing together information, and collaborating across teams to deliver clear, confident resolutions. You'll be the detective behind the scenes analysing patterns, asking the right questions, and making sure every customer feels heard and supported. You'll be the go to expert for complex customer issues, working across teams to deliver swift, fair, and lasting solutions. What You'll Be Doing Be the escalation hero for challenging customer cases turn frustration into satisfaction. Own every customer contact from start to finish, aiming for "one and done" resolutions. Champion the customer voice while balancing business needs. Collaborate with stakeholders to resolve issues quickly and effectively. Spot patterns in complaints and help prevent repeat contacts. Handle stage 2 complaints and keep them from reaching the regulator. Deliver proactive outreach and closure calls to ensure customer happiness. Keep systems updated with accurate, compliant notes. What You'll Bring Strong communication skills confident, clear, and compassionate. Resilience and tenacity in the face of complex challenges. Experience in complaints handling, case management, or ombudsman services. A curious, investigative mindset with a knack for problem-solving. Ability to work independently and meet tight deadlines. Solid understanding of billing processes (especially water/wastewater). Comfort working with executive-level complaints and inboxes. Proficiency in Microsoft Office and regulatory compliance. What's In It For You? £33,056 salary + up to 7.5% annual bonus 21% combined pension scheme 26 days' holiday (rising to 30), plus bank holidays Healthcare and wellbeing perks Free shuttle bus from Warrington train station Professional development opportunities Why United Utilities? We're more than just water. We're a purpose-driven organisation committed to sustainability, innovation, and the communities we serve. Join us and be part of a team that values integrity, collaboration, and continuous learning. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you join a team that shares your vision or connect with colleagues across our networks, you'll find a welcoming and supportive organisation ready to help you thrive. Continue
The Role Are you passionate about driving innovation and performance in sustainable energy and resource management? We're looking for a dynamic Hub Production Engineer to play a pivotal role in shaping the future of our Bioresources function. In this exciting role, you'll be the technical heartbeat of our operations-supporting both the Operational Strategy Manager and Production Planning Manager with expert insight and strategic planning. You'll take the lead on our Sludge to Energy processes, overseeing everything from sludge production to gas, fertiliser, and energy generation. But that's not all-you'll also be at the forefront of designing smarter procedures, enhancing controls, and championing continuous improvement across the business. With a sharp focus on regional KPIs, you'll help unlock performance potential and drive meaningful change. Role Accountabilities As Hub Production Engineer, you'll be at the centre of our Sludge to Energy operations, with key responsibilities including: Driving efficient and cost-effective performance across the Sludge to Energy production line, ensuring targets are met on time and within budget. Partnering with the Digestion Site Production Manager to set realistic and achievable KPIs, develop emergency plans, and sign off critical procedures and processes. Maximising energy recovery from sludge across multiple Wastewater Treatment Works, enhancing output and sustainability. Optimising production performance across ENP sub-processes-including gas, fertiliser, and energy generation-while maintaining full compliance with regulatory standards. Planning and deploying safe operations and maintenance tasks , collaborating with other business areas and acting as an authorised person when required. Boosting operational efficiency and gas yield by managing sludge stock in alignment with the Sludge Production Plan. Controlling chemical usage and budget adherence , ensuring the Sludge Production Plan is delivered with financial and environmental responsibility. Building strong relationships across the business , influencing stakeholders to maximise energy generation from sludge and integrate seamlessly into the wider operational team. Managing service level agreements (SLAs) with regional service providers and third-party suppliers, ensuring performance targets are consistently met. Essential Skills & Experience A degree-level qualification in Process Engineering or Chemical Engineering, with relevant experience in either discipline considered. A full UK driving license as regular travel is required across different sites. A strong foundation in wastewater treatment processes or related chemical engineering applications, with a track record of developing, implementing, and auditing operational procedures. Proven problem-solving skills, with the ability to analyse complex issues and deliver effective solutions. Excellent technical knowledge of sludge-to-energy systems and associated technologies. Confident influencing skills across all levels of the organisation, fostering collaboration and driving performance. A commitment to continuous learning, with evidence of staying up to date with technological advancements. Solid understanding of Health & Safety and regulatory frameworks, including DSC, HACCP, Environmental Permitting & Sludge Regulations. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holiday. A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes About Us Salary - Competitive Salary Work Type - Hybrid Job Location - Shell Green Mersey Valley Process Centre, Bennetts Lane, Widnes, Cheshire, WA8 0WB Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Oct 15, 2025
Full time
The Role Are you passionate about driving innovation and performance in sustainable energy and resource management? We're looking for a dynamic Hub Production Engineer to play a pivotal role in shaping the future of our Bioresources function. In this exciting role, you'll be the technical heartbeat of our operations-supporting both the Operational Strategy Manager and Production Planning Manager with expert insight and strategic planning. You'll take the lead on our Sludge to Energy processes, overseeing everything from sludge production to gas, fertiliser, and energy generation. But that's not all-you'll also be at the forefront of designing smarter procedures, enhancing controls, and championing continuous improvement across the business. With a sharp focus on regional KPIs, you'll help unlock performance potential and drive meaningful change. Role Accountabilities As Hub Production Engineer, you'll be at the centre of our Sludge to Energy operations, with key responsibilities including: Driving efficient and cost-effective performance across the Sludge to Energy production line, ensuring targets are met on time and within budget. Partnering with the Digestion Site Production Manager to set realistic and achievable KPIs, develop emergency plans, and sign off critical procedures and processes. Maximising energy recovery from sludge across multiple Wastewater Treatment Works, enhancing output and sustainability. Optimising production performance across ENP sub-processes-including gas, fertiliser, and energy generation-while maintaining full compliance with regulatory standards. Planning and deploying safe operations and maintenance tasks , collaborating with other business areas and acting as an authorised person when required. Boosting operational efficiency and gas yield by managing sludge stock in alignment with the Sludge Production Plan. Controlling chemical usage and budget adherence , ensuring the Sludge Production Plan is delivered with financial and environmental responsibility. Building strong relationships across the business , influencing stakeholders to maximise energy generation from sludge and integrate seamlessly into the wider operational team. Managing service level agreements (SLAs) with regional service providers and third-party suppliers, ensuring performance targets are consistently met. Essential Skills & Experience A degree-level qualification in Process Engineering or Chemical Engineering, with relevant experience in either discipline considered. A full UK driving license as regular travel is required across different sites. A strong foundation in wastewater treatment processes or related chemical engineering applications, with a track record of developing, implementing, and auditing operational procedures. Proven problem-solving skills, with the ability to analyse complex issues and deliver effective solutions. Excellent technical knowledge of sludge-to-energy systems and associated technologies. Confident influencing skills across all levels of the organisation, fostering collaboration and driving performance. A commitment to continuous learning, with evidence of staying up to date with technological advancements. Solid understanding of Health & Safety and regulatory frameworks, including DSC, HACCP, Environmental Permitting & Sludge Regulations. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holiday. A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes About Us Salary - Competitive Salary Work Type - Hybrid Job Location - Shell Green Mersey Valley Process Centre, Bennetts Lane, Widnes, Cheshire, WA8 0WB Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Product Architect - Technical Strategy & Solution Design Remote (UK-based /Nottingham) Permanent Role: Product Architect Location Remote with occassional trips to Nottingham Salary: up to 85k plus benefit s My client is seeking an experienced Product Architect to lead the design and delivery of scalable, high-quality technical solutions across multiple product domains. This is a strategic role, working closely with cross-functional teams to shape architecture from discovery through to delivery, while influencing technical direction and fostering innovation. Key Responsibilities: Act as the lead architect across multiple teams and product domains. Translate business requirements into scalable, maintainable technical solutions. Collaborate with Product Managers, Engineering Managers, and Principal Architects to define and communicate architectural designs. Support delivery teams with high- and low-level design, ensuring alignment with architectural vision and business goals. Identify and address technical debt, and develop long-term architectural roadmaps. Monitor emerging technologies and trends to inform architectural decisions. Maintain clear and consistent design documentation across teams. Promote a culture of innovation, collaboration, and technical excellence. Skills & Experience: Strong background in software engineering, ideally with experience in .NET, C#, and SQL Server. Proven experience designing distributed, scalable solutions in cloud environments (AWS preferred). Deep understanding of SaaS, microservices, SOA, and event-driven architectures. Demonstrated ability to lead and mentor technical teams, ensuring clarity and quality through documented designs. Excellent communication and stakeholder management skills, with the ability to convey complex technical concepts to non-technical audiences. Creative problem-solving mindset with a focus on innovation and continuous improvement. Experience working in remote teams and regulated environments is advantageous. Cloud certifications (AWS or equivalent) are desirable. What's on Offer: A collaborative and forward-thinking environment that values creativity and continuous learning. Flexible working arrangements with a remote-first approach. Opportunities to engage with the wider tech community through events and conferences. A culture that supports personal growth and embraces diversity. If you are a strategic thinker with a passion for architecture and innovation, and you're ready to make a meaningful impact, we encourage you to apply. Please note we are only accepting applications from UK based candidates who have eligibility to work in the Uk already Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Oct 15, 2025
Full time
Product Architect - Technical Strategy & Solution Design Remote (UK-based /Nottingham) Permanent Role: Product Architect Location Remote with occassional trips to Nottingham Salary: up to 85k plus benefit s My client is seeking an experienced Product Architect to lead the design and delivery of scalable, high-quality technical solutions across multiple product domains. This is a strategic role, working closely with cross-functional teams to shape architecture from discovery through to delivery, while influencing technical direction and fostering innovation. Key Responsibilities: Act as the lead architect across multiple teams and product domains. Translate business requirements into scalable, maintainable technical solutions. Collaborate with Product Managers, Engineering Managers, and Principal Architects to define and communicate architectural designs. Support delivery teams with high- and low-level design, ensuring alignment with architectural vision and business goals. Identify and address technical debt, and develop long-term architectural roadmaps. Monitor emerging technologies and trends to inform architectural decisions. Maintain clear and consistent design documentation across teams. Promote a culture of innovation, collaboration, and technical excellence. Skills & Experience: Strong background in software engineering, ideally with experience in .NET, C#, and SQL Server. Proven experience designing distributed, scalable solutions in cloud environments (AWS preferred). Deep understanding of SaaS, microservices, SOA, and event-driven architectures. Demonstrated ability to lead and mentor technical teams, ensuring clarity and quality through documented designs. Excellent communication and stakeholder management skills, with the ability to convey complex technical concepts to non-technical audiences. Creative problem-solving mindset with a focus on innovation and continuous improvement. Experience working in remote teams and regulated environments is advantageous. Cloud certifications (AWS or equivalent) are desirable. What's on Offer: A collaborative and forward-thinking environment that values creativity and continuous learning. Flexible working arrangements with a remote-first approach. Opportunities to engage with the wider tech community through events and conferences. A culture that supports personal growth and embraces diversity. If you are a strategic thinker with a passion for architecture and innovation, and you're ready to make a meaningful impact, we encourage you to apply. Please note we are only accepting applications from UK based candidates who have eligibility to work in the Uk already Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
