22 jobs found

ROLE TITLE: Duty Technician LOCATION: Hursley CLEARANCE: The ideal candidate will have active SC Clearance or be eligible to undergo SC Clearance. We are actively looking to secure a Duty Technician to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: The Duty Technician plays a crucial role in maintaining the smooth operation of our supply chain processes. This position requires a detail-oriented individual who can handle various tasks related to inventory management, equipment maintenance, and quality control. The ideal candidate should have strong technical skills, excellent problem-solving abilities, and a solid understanding of supply chain principles . Required Skills: To handle incoming technical support incidents, requests and changes. Management of personal call queue, ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication is maintained. Resolution of calls ranging from simple password resets to complex server queries. Escalation of calls to 3rd Line Team as necessary. To work as part of a close-knit and highly skilled team of Engineers. Provide excellent customer service. Work with other internal teams (3rd Line Technical Delivery Teams, Development, Projects, etc.) Perform software builds/re-builds on PCs and laptops as required. Fix hardware faults and install upgrades to client hardware. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.

ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills. The role: Full Time Perm Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: 25,000- 30,000 DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and respond to tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient in Microsoft Office apps Ability to troubleshoot and resolve technical issues quickly Excellent communication and time management skills Self-motivated and able to work in a fast-paced environment If you are an expert within the technical support field, we want to hear from you! Apply now via Manpower or send your CV or Contact M:(phone number removed) T:(phone number removed)

M365 Engineer 6-month initial contract Up to 540pd DOE (Umbrella/Inside IR35) Milton Keynes (3 days per week) Active DV Clearance required My client requires a M365 Engineer to work at their site in Milton Keynes. Candidates will need to have active DV clearance. This is a fantastic opportunity for any DV cleared M365 Engineer to work on interesting and varied projects. You will be tasked with providing 3rd line support for Microsoft services including: Exchange, Defender, SharePoint & Entra, Teams, Intune, Power Platform including Power Apps and Power BI, PowerShell Scripting and Purview Security. Essential Experience Needed: Agile & ITIL Foundation level / relevant experience Microsoft role-based certification - associate and or expert Practitioner level knowledge of hardware, software and systems being supported Substantial experience in relevant roles, including technologies in an enterprise environment, and of working within a secure environment, e.g. MOD Experience in a high-pressured, fast-paced team Level 3 Information Communication Technician or equivalent level 3 qualification in IT Computer Science or relevant experience DV Clearance To apply for this role or to be considered for further roles, please click "Apply Now" or contact Zac Mace at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software all while delivering excellent customer service that schools can rely on. You ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on Role: Senior ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager Location: Field based - working with schools in Berkshire and Buckinghamshire (typically you will visit 1-2 schools per day) Salary: £32k- £35k base salary plus mileage and a great benefits package What you will bring to the role: Previous experience in an IT Support capacity up to 3rd line would be great. Experience of working within a school, academy or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!

Third Line Technician Annual Salary: Up to 37,000, dependent on experience Location: Hampshire Job Type: Full-time - hybrid Hours: 35 hours per week, Monday to Friday 09:00-17:00, plus on-call rota Third Line IT Service Desk Technician, where you will play a pivotal role in maintaining the seamless operation of our IT infrastructure by resolving complex technical issues escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across cloud (AWS), on-premise, and embedded environments. Support applications written in Node.js and manage FreeSwitch systems. Apply over-the-air firmware updates and monitor system performance. SIP, VoIP & Network Management: Maintain and troubleshoot SIP-based communication systems including VoIP and VoLTE. Configure SIP trunks and resolve complex call routing and quality issues. Manage network configurations affecting SIP traffic, including firewalls, NAT, and QoS. Knowledge Sharing & Documentation: Mentor junior technicians and contribute to internal training. Create and maintain detailed documentation and system diagrams. Vendor & Supplier Liaison: Collaborate with third-party vendors to resolve technical issues. Assist in managing SLAs and ensuring service quality. Required Skills & Qualifications: Proven experience of at least 3-5 years in a second or third-line IT support role, managing escalated issues and providing advanced troubleshooting. Strong knowledge of Linux and Windows systems, and experience with FreeSwitch. Experience with AWS infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Certifications such as Microsoft Certified: Azure Administrator, or equivalent. Benefits: 161 hours holiday rising to 175 hours with length of service plus Bank Holidays. Discounts on groceries, shopping, holidays, insurance, days out, restaurants, and more. 24/7 employee assistance programme with an easily accessible app. Family and friends' discounts on our services & products. Cycle to work incentive. Pension Scheme, up to 4% Company matched. Free on-site parking. If you are interested in this position please apply online or for more information please contact me on

Are you an innovative problem solver? Do you want to make a difference in your community by examining computers and digital devices to obtain vital evidence? We are recruiting for a Data Forensic Technician in our South West Forensics collaboration. This is a key role within the department supporting, enhancing and creating new avenues of investigation for Officers and helping to bring offenders to justice. In this role you will be part of a fast paced team dealing with the interrogation of a wide range of devices in order to obtain the best evidence possible for a wide variety of criminal cases. On a typical day you will be extracting and analysing data from computers and liaising with a broad range of Police Officers, staff and outside organisations. In this role, your main responsibilities will be: Responsibility for the management, maintenance, record handling, storage and quality assurance of forensic exhibits/paperwork, ensuring adherence to ACPO good practice. Providing administrative support to the Unit, managing records of stock control and undertaking systems and processes for server data backup and restore routines. To arrange for services/repairs to be carried out where appropriate. To act as first point of contact for the Unit, dealing with enquiries from members of staff, the public, other law enforcement agencies, CPS and Counsel by phone or in person, giving advice in accordance with guidance or making the appropriate referral. To forensically image computers and media devices and forensically assess media devices for evidential purposes using specialist hardware and software. Examining computer and media devices using triage examiner software, reporting examination results. Producing evidential statements and present evidence in court. Skills and experience required: You will be computer literate and hold a computer related qualification. You will also have experience of using a variety of software tools and applications and be able to draft correspondence, formulate basic reports as directed and carry out basic research. Previous administration experience, preferably in a highly confidential environment with good planning and organisational skills in order to work to tight deadlines. Good problem solving skills and excellent interpersonal skills. A working knowledge of specialised forensic software / hardware and an understanding of ACPO guidelines and principles for computer based electronic evidence. A basic knowledge of computer soft and hardware storage devices, connectivity types etc. together with good practical skills and ability to assemble/connect specialist technical equipment. An understanding of relevant legislation and have experience of applying legislation to evidential data. Employee rewards and benefits: How we reward our employees is linked to our culture, it s about more than just salary. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you're in and the moments that matter. Financial rewards • Local Government Pension Scheme • Cycle to work scheme • Police Staff Welfare Fund Health and Wellbeing • Gym membership - membership to the gym at Police Headquarters, Portishead for £5 per month. Open 24hours per day • Union membership membership to the largest trade union in the UK for a small monthly cost • Occupational Health - support and advice through our Occupational Health unit • Employee Assistance Program an online and telephone service designed to help you deal with personal and professional problems that could be affecting your home or work life • Mental Health Support - access to Work service to ensure people who have mental health conditions can overcome them and stay in work Lifestyle • Great discounts on products and services exclusive benefits for you and your family including; shopping, days out, sporting events, dining and holidays through the 'Blue Light card' • Lifestyle benefits, including sports and social facilities and activities, cycle to work scheme, childcare vouchers Additional Information: Interviews are likely to be carried out week commencing 3rd November 2025. To be eligible to apply for this role you must have a 5 year checkable history in the UK ideally this means that you would have been resident in the UK for the last 5 years. If you would like to find out more about this role please contact We look forward to receiving your application. About us Diversity is a strength and individuality is an asset. We recognise the benefit different life experience and perspectives can bring. We are on a journey to become the most inclusive police force in the country. Find out more about our benefits and culture Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

IT Support Team Leader Location: Broxbourne (Fully Office-Based) Salary: 35,000 - 40,000 per annum Hours: Monday to Friday A growing IT services provider is seeking an experienced and proactive IT Support Team Leader to manage their onsite and field-based support team in Broxbourne. This is an exciting opportunity for a hands-on IT professional with strong technical expertise across 2nd and 3rd line support to play a key role in leading service delivery and driving operational excellence. As the IT Support Team Leader, you will oversee a small team of onsite IT Support Technicians and Field Engineers, ensuring that clients receive timely and effective technical support. You will act as the main escalation point for complex technical issues, manage workloads and priorities, and foster a collaborative, high-performance culture within the team. Key Responsibilities: Lead and support a team of onsite IT Support Technicians and Field Engineers Provide advanced 2nd and 3rd line technical support across a wide range of hardware, software, and networking environments Oversee the day-to-day running of the service desk and field operations, ensuring SLAs and KPIs are consistently achieved Act as the primary escalation point for complex incidents and problem resolution Monitor and manage ticket queues, ensuring accurate logging and timely updates Mentor and develop team members, promoting continuous improvement and knowledge sharing Assist with project delivery, system upgrades, and infrastructure maintenance when required Maintain clear communication with clients and internal stakeholders, ensuring exceptional customer satisfaction Requirements: Proven experience in IT support at 2nd or 3rd line level, with prior team leadership or supervisory experience Strong technical knowledge of Windows operating systems, Microsoft 365, networking, and common business applications Experience supporting both onsite and field-based IT environments Excellent communication, organisational, and problem-solving skills Ability to lead by example in a fast-paced, customer-focused environment A proactive and professional approach with a passion for delivering outstanding IT service This is a fully office-based role in Broxbourne , ideal for an experienced IT professional looking to take ownership of a small, dynamic team and contribute to the continued growth and success of a well-established service provider.

Role: IT Technician Location: Colchester & Halstead - 5 days onsite Contract - 3-6 months Pay Rate: - 150 per day PAYE My client is looking for an IT Technician to work onsite at two of their schools in Essex. You will be based at either Colchester or Halstead. This is a very exciting opportunity working for a very prestigious company working in private schools. Job Requirements: Experience of working in an onsite environment (2nd - 3rd line support role). Experience of working in a customer facing environment. Experience of working in the education or similar sector is preferable. To comply with safeguarding policies, procedures and codes of conduct. To demonstrate a personal commitment to safeguarding and student/colleague wellbeing. To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training whenever required. Required Skills: Terrific customer service and communication skills, both written & verbal. Excellent interpersonal skills and the ability to interact effectively & professionally with people at all levels of an organization. Great communication skills, with the ability to explain technical matters to non-technical people in a language that they can understand. A team player, who is happy to ask questions and give advice. The ability to show empathy to others and to remain calm and professional with colleagues and students. An active listener who is comfortable with offering their opinions in a constructive manner. Technical Skills: Windows Server 2012/2016/2019/22 Windows 10 and 11 Active Directory support Office365 Microsoft Office: Desktop versions LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. MIS (experience will be useful but not essential) Experience with Azure AD and some knowledge of Intune Desktop/Server Hardware support and troubleshooting Apple device management and support (mainly iPads) AV and interactive boards and screens Shared printing solutions Self-motivated and pro-active with effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. Comfortable in establishing new processes and procedures as well as following those already in place. Always looking for ways to improve the service delivered. Happy to maintain up to date inventories. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

IT Support Technician Job Type: Full-time Location: North Bristol Salary Dependant on Experience We are seeking an IT Support Technician to work for a leading organisation based in North Bristol. This role involves providing timely assistance to end users, delivering high-quality customer service, and collaborating closely with 2nd and 3rd line support teams for issue escalation and resolution. The ideal candidate will contribute to IT onboarding processes and support the secure recycling and disposal of outdated IT equipment. Day-to-day of the role: Provide responsive 1st line support for hardware, software, and network-related issues. Reset user passwords, unlock accounts, and manage user access permissions. Log, track, and update support tickets accurately and communicate ticket progress to users. Install, configure, and decommission desktops, laptops, peripherals, and mobile devices. Maintain the IT asset register, including hardware inventory and software licensing. Assist in the creation and maintenance of internal IT documentation and knowledge base content. Support the secure recycling and disposal of outdated IT equipment. Carry out additional admin tasks to support the wider IT support function. Required Skills & Qualifications: Previous experience in a technical IT support or helpdesk role. Excellent verbal and written communication skills. Strong troubleshooting and problem-solving abilities. Proven ability to manage and prioritise workload effectively and independently. High level of professionalism and discretion, especially when handling sensitive information. Committed to continuous learning and professional development, including relevant certifications. Knowledge of Microsoft Windows desktop environments (Windows 10/11), IT service desk operations, and customer service best practices. Desirable: Experience with Apple Mac, iOS, mobile device support, Microsoft 365, cloud-based admin portals, Mobile Device Management tools such as Jamf or Intune, software packaging and deployment, networking basics, and Cyber Security principles. Candidates will be required to have a full uk driver's licence If you are interested in this position please apply online or for more information please contact me on

Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge, for a company that genuinely makes you feel part of the team? If this rings true and you're perhaps stifled in an office and your current employer only wants you on the phone and doesn't gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft IT Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation. Our client prides itself on great response times and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company. As an IT Support Specialist, you will play a crucial role in resolving complex technical issues and providing exceptional IT support to their clients, both on and off-site. You will be able to diagnosing and resolve escalated technical issues that could not be resolved by 1st and 2nd line support, and providing expert-level guidance to junior support staff, assisting them with troubleshooting and problem-solving. But wil also have a can do attitude, helping out with 1st and 2nd tickets where needed to support the needs of the business. You will want to get out more, and the great thing with this role is that you will also travel to client sites to resolve technical issues that cannot be resolved remotely. This can include installing, configuring, and troubleshooting hardware, software, and network components, conducting system audits and providing comprehensive reports on IT environments. In addition you will assist clients with IT infrastructure upgrades, migrations and new system deployments, whilst also providing on-site training to clients as needed. If this is beyond your capability don't worry, you will get to learn on the job from their senior field support technician who will nurture this part of your role. In order to succeed in this role, you must be able to drive, be Microsoft Certified, have a friendly, outgoing nature and be competent at problem solving. This is a Monday to Friday position, normal office working hours with regular social meet ups, the company has a welcoming and relaxed working environment, and is made up of experienced IT professionals with a good sense of humour who you can learn from in order to build your career. Future progression opportunities will be available for candidates with the right attitude and work ethic. If this sounds good please send us your CV today. Zero Surplus is East Anglia's premier recruitment agency, based just outside Cambridge our recruiters source staff for small and international businesses across Northants, Milton Keynes, Cambridgeshire and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Job Title: Senior IT Delivery Engineer Location: Bridgend, South Wales (travel is expected as part of this role) Salary: Competitive depending on experience Job Type: Full time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As a Senior IT Delivery Engineer within Flotek, you will lead the technical delivery of IT solutions and services to our partner base. You'll be responsible for ensuring high-quality implementation of Office 365 environments and cloud migrations, optimisation of security services, infrastructure, cloud, and end-user technologies. This role demands strong technical expertise, partner-facing professionalism, and the ability to manage priorities. Responsibilities Reporting to the IT Delivery Manager Stay updated on industry trends and Flotek technologies Scoping of complex projects including resources, timelines and budgets Setup and installation of new Microsoft server environments, locally and within data centre environments Full implementation of Premise based server to cloud technology migrations, specifically Microsoft 365 Installation of advanced firewall technologies incl. security features & change requests Design and Implementation of internal network infrastructures Responsible for giving world-class service at all times Responsible for delivering your IT projects on time and within budget Responsible for communicating with partners and internal project managers Hands-on technical troubleshooting, resolution of incidents and change requests Creating and maintaining detailed project documentation, including technical specifications and user guides Provide direction on technical faults where a technical escalation is required from internal IT Helpdesk Deliver product training to end users as well as internally Mentor and support the growth of aspiring IT delivery engineers What we're looking for: A positive attitude with a can do approach to everything! Excellent communication skills Great telephone manner Previous experience in an IT Service or senior IT Delivery role in an MSP environment Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Experience with server environments (DCs, AD, DHCP, DNS) Experience with Sharepoint migration and management Experienced in advanced firewalls with security technologies Experience of Email migrations (Cloud to Cloud, On Prem to cloud) Experience in using IT Service Management software Be user-focused and understand and identify user needs Knowledge of managed Security technologies An understanding of network technologies (LAN, WAN, Wi-Fi) Excellent organisational skills and the ability to prioritise work effectively Excellent external partner liaison skills Ability to prioritise personal workload Full UK Driving Licence Benefits: EMI Share Equity Scheme - own a slice of the "Purple Pie" Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already have the right to live and work in the UK to be considered. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: IT, IT Helpdesk, Senior IT Support Engineer, Helpdesk, Senior IT Support Technician, IT Project Manager, Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, Technical Support Engineer, Network Engineer may also be considered for this role.

1st Line IT Support Technician / London (Fully Office Based) / Competitive Salary (Up to £30K) + Benefits Tech Ahoy is a growing Managed Services Provider (MSP) delivering reliable, security-focused IT solutions to a diverse portfolio of clients across a variety of sectors. We are seeking a proactive and service-oriented 1st Line IT Support Technician to join our London-based team. This is an excellent opportunity for a motivated individual looking to build a career in IT support, with strong opportunities for professional development and hands-on exposure to a modern IT stack - including cloud platforms, Apple device management, and automation tools. What s on Offer? Competitive salary (Up to £30K) and pension scheme Support for learning and development, including training and certification opportunities Dynamic and friendly working environment Regular team socials and professional development sessions Excellent transport links via Elizabeth Line, Thameslink, and Metropolitan Line Key Responsibilities of the 1st Line IT Support Technician: Serve as the first point of contact for incoming IT support requests (via phone, email, and ticketing system) Provide first-line technical support for hardware, software, SaaS applications, and network-related issues Support onboarding and offboarding procedures, including device provisioning and account setup Maintain and update accurate documentation of support issues, solutions, and processes Escalate more complex or unresolved issues to the 2nd/3rd line support team Deliver exceptional customer service to clients, both remotely and on-site when required Required Skills and Experience: Previous experience in a 1st line support, helpdesk, or similar technical role Familiarity with both macOS and Windows operating systems Basic knowledge of networking concepts (TCP/IP, DNS, DHCP) Strong communication and interpersonal skills Well-organised, with the ability to prioritise and manage multiple tasks A customer-first mindset and a willingness to learn Desirable: Experience with Microsoft 365, Google Workspace, or cloud-based platforms Exposure to MDM solutions (e.g. Intune, JumpCloud) IT certifications (CompTIA A+, ITIL Foundation, or relevant Microsoft certifications) What s Next? If you re looking to develop your career in IT support within a forward-thinking and collaborative environment, we would love to hear from you. APPLY NOW for immediate consideration.

EAC are representing a leading IT communications company headquartered in Milton Keynes. With a commitment to delivering exceptional IT and communication services, my Client are looking for a skilled IT Helpdesk Engineer to join the team and contribute to their continued success. On offer for IT Technician: Salary £30,000 Monday - Friday 9:00am-5:30pm Opportunity to work in a growing and innovative IT communications environment. Collaborative and supportive Culture Professional development opportunities and IT certifications support. Company- Sponsored social events and outings Near Central Milton Keynes location with easy access to transport links. Duties for Helpdesk IT Technician: Provide 1st & 2nd line support for IT-related issues Confident to go and meet Clients and resolve more challenging IT issues Troubleshoot and resolve hardware, software, and network problems. Escalate complex issues when necessary to 3rd Line necessary Maintain and update IT documentation and system logs. Assist with IT projects and the implementation of new IT solutions. Ensure security protocols are followed. Conduct regular system backups and perform data recovery if needed. Provide user training and create user guides to reduce the number of support requests. Ideal Helpdesk Technician: Must have a full UK Driving License 3 years experience in a 1st & 2nd Line Support role An organised and motivated individual

Production Engineer Location: Bristol Salary: 46k - 50k A local engineering company are now looking for a Production Engineer to join their team. Production Engineer - Job Overview We are looking for an enthusiastic and driven Production Engineer to join our manufacturing team. The successful candidate will be responsible for supporting production operations by improving manufacturing processes, introducing new products to the shop floor, and leading efficiency and ergonomic improvement projects. This role requires hands-on problem solving, collaboration across departments, and strong coaching abilities to uplift team capability and performance. A core focus will be on delivering long-term strategic improvements, reducing operational costs, and enhancing workplace ergonomics to ensure a safe, productive, and scalable manufacturing environment. Production Engineer - Key Responsibilities Manufacturing Support & Process Optimization Develop and refine production processes, work instructions, and tooling specifications. Drive long-term improvement strategies to enhance productivity and quality. Support the smooth introduction of new products from design into manufacturing. Identify and implement cost-saving measures through process streamlining and waste reduction. CAD & Product Lifecycle Management Utilize Creo to update and optimize technical drawings, 3D models, and assemblies. Manage design changes and product data using Windchill PLM, ensuring data integrity across functions. Collaborate with R&D and design teams to ensure manufacturability and assembly efficiency. Coaching & Collaboration Coach operators and technicians on best practices, new procedures, and equipment use. Act as a key point of contact between engineering, production, and quality teams to resolve manufacturing challenges. Promote a culture of learning, continuous improvement, and operational excellence. Workplace Ergonomics & Safety Conduct ergonomic assessments of production workstations to improve operator comfort and safety. Design tools, jigs, and fixtures to support ergonomic and efficient manufacturing practices. Recommend layout and workflow changes to reduce physical strain and enhance productivity. Continuous Improvement & Cost Reduction Apply Lean Manufacturing principles (e.g., 5S, Kaizen, SMED) to optimize workflow and reduce waste. Support cost-reduction initiatives by analysing material usage, labour efficiency, and equipment performance. Use data-driven approaches to assess current performance and implement sustainable improvements. Problem Solving & Root Cause Analysis Lead investigations into production issues, utilizing structured methods to identify root causes and corrective actions. Work collaboratively with suppliers and internal teams to resolve design and build quality concerns. Production Engineer - Essential Skills and Qualifications The ideal candidate MUST come from the Engineering & Manufacturing Industry as a Production Engineer. You will also have the following skills, qualifications and experience. Degree or equivalent in Mechanical, Manufacturing, or Production Engineering Proficient in Creo 3D CAD software. Experienced with Windchill or similar Product Lifecycle Management systems. Solid understanding of manufacturing processes, assembly methods, and design for manufacture (DFM). Demonstrated success in delivering process improvements and cost reductions. Ability to coach, mentor, and influence operators and technicians. Excellent communication, collaboration, and analytical skills. Knowledge of ergonomics and its practical application in a manufacturing environment. Production Engineer - Desirable Skills Exposure to Lean Manufacturing, Six Sigma, or other CI methodologies. Familiarity with ISO 9001 quality systems and production documentation. Experience working with ERP systems (e.g., SAP, Microsoft Dynamics). Experience in the coffee machine or similar consumer appliance sector. For more information please call Paul Gorton on (phone number removed). Ridgeline are acting as a 3rd party on behalf of our client. All applications will be held on our database for current and future positions. We will endeavour to get back to all applicants but if you have not heard from us within 10 working days then your application has been unsuccessful but please feel free to contact us for an update.

ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills.The role: Full Time Perm Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: £25,000- £30,000 DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and respond to tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient in Microsoft Office apps Ability to troubleshoot and resolve technical issues quickly Excellent communication and time management skills Self-motivated and able to work in a fast-paced environment If you are an expert within the technical support field, we want to hear from you! Apply now via Manpower or send your CV or Contact M: T:

HGV Maintenance Controller Location: Ellistown Employment Type: Full-Time, Permanent Working Hours: Monday to Friday Salary: £33,000 per annum Why Join Us? At TIP, we're proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe. We offer one of the most attractive benefits packages in the industry, and here's what sets us apart: Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year! £1,000 Referral Scheme: Know a top-notch technician who'd thrive here? Refer them and earn £1,000! Private Healthcare for You & Your Loved Ones: We invest in your health and well-being. Our private healthcare plan, a rare benefit in the industry, can be extended to cover your immediate family. We look after you and the ones you care about most. Pension & Financial Security: We provide a solid company pension, life assurance at 3x your salary, and Group Income Protection (GIP) for long-term peace of mind. Seasonal Rewards & Recognition: Celebrate the festive season with high street Christmas vouchers because we appreciate all you do. What You'll Be Doing: Diligently review maintenance repair cost estimates, raise and authorize purchase orders to external vendors Support with maintenance issues involving both customers and vendors. Liaise with OEM technical services departments and support with in-depth fault diagnosis. Assist with arranging and managing 3rd party work in TIP premises and externally. Assist with parts sourcing, procurement and ordering Analyse and identify any warranty situations and review data for fleet maintenance trends Support Ellistown Tankers workshop and Tankers MSUs with any technical / maintenance matters. Provide world class customer service in line with TIP Group company values Customer & vendor visits when required. Whilst the above outlines the main duties of the post the list is not exhaustive, and duties may need to change in the light of future developments or from time to time as directed by your supervisor or manager Who We're Looking For: Time served experience in a HGV, truck, tanker (ideally waste tanker) position, with a strong technical / engineering aptitude Good customer care and communication skills Computer literate with sound administrative skills Ability to work as part of a team. Take the next step in your career and become part of our exceptional team, where your hard work is rewarded, and your well-being is prioritized. Experience first-hand why TIP is a market leader and why we're Great Place to Work Certified! Apply today! We've Successfully Hired from These Backgrounds: HGV Technicians, Plant Technicians, Army Engineers, Mechanical Fitters, Heavy Vehicle Mechanics, Maintenance Engineers, Heavy Equipment Fitters, Diesel Mechanics, Plant Maintenance Technicians, Transport Manager, Operations Manager, Plant Engineers, and Equipment Repair Technicians. We believe diversity drives innovation. The variety of nationalities, cultures, religions and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations and thinking styles that lead to business success. Integrity, honesty and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment and honest way of working into our TIP family.

ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills.The role: Full Time Perm Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: £25,000- £30,000 DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and respond to tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient in Microsoft Office apps Ability to troubleshoot and resolve technical issues quickly Excellent communication and time management skills Self-motivated and able to work in a fast-paced environment If you are an expert within the technical support field, we want to hear from you! Apply now via Manpower or send your CV or Contact M: T:

Food Technician Location: Norwich Salary: FTE SCP 5 - 6 £25,583 - £25,989, Pro Rata £9,149 - £9,459 per annum, including an allocation for holiday pay Vacancy Type: Permanent, part-time, 15 hours per week, (Mon, Tues, Thur, Fri) term-time plus 2 weeks Closing Date: Friday 3rd October 2025 The High School is a member of the Education Trust. The Trust is a multi-academy Trust consisting of 13 Primary and 9 Secondary Schools. The Role The High School seeks to appoint a part-time Food Technician to assist in the organization, compliance and development of the Food department. The technician team work with teachers and wider technician team as well as the Trust H&S team. Key Responsibilities Planning, Preparation & Stock Collating student recipe ingredients requirements; Weighing and preparation of ingredients for practical lessons; Accepting and putting away ingredient deliveries; Stock rotation and date code checking; Periodic stocktaking; General administration e.g. photocopying, display boards. Daily cleaning and checks; thoroughly sanitising work areas; Laundry and dishwasher duties. Undertaking Learning Activities with Teachers and Students When requested by teaching staff, demonstrate the use of different equipment and materials with particular regard to safety, including providing technical advice, assistance and supervision to pupils during practicals, project work and assessments. Where applicable, assist the teacher with coursework, delivery of work programmes/lessons and assessments within the specialist area. At the request of teaching staff, provide practical advice and safety instructions to students. Assist teaching staff with student support and supervision during practical work; Work with staff and students on extra-curricular activities Inform the Lead Technician of deficiencies in any equipment that would make it un-repairable or unsafe; Inform the Lead Technician of any general Health & Safety or other risks within the department; Attend regular training sessions to keep up to date with statutory requirements and any other changes in relation to the safe operation of the Food room; Make certain that all equipment in the Department conforms to Health & Safety requirements by making checks on a daily, weekly or termly basis as necessary. Be aware of, and comply with, all departmental/school instructions and procedures relating to health and safety at work and to recognise the main responsibilities required under the Health and Safety at Work Act 1974 and associated legislation. Be fully aware of and comply with the Control of substances Hazardous to Health Regulations (COSSH). Contribute to safe working practice in preparation/storage/teaching areas. Skills and Qualifications The personal competencies expected of all School support staff are: The ability to communicate clearly and tactfully using appropriate methods and an awareness of the impact of your own communication on others; Able to maintain positive relationships with all and able to work as an effective and flexible part of a team; willing to change methods of work and routines to benefit the team; Willingness to accept responsibility for your own actions; the ability to prioritise effectively, meet deadlines and accept challenges. The professional competencies expected of a Food Technician are: Have a genuine and keen interest in Food & Nutrition; Possess a high degree of organisational ability; Resourcefulness and the ability to act on initiative; To be aware of Food Hygiene regulations. The qualifications and previous experience required for a Food Technician are: GCSE pass at C or above in Maths and English or equivalent. Be familiar with kitchen equipment; Computer literate - able to use Word and Excel. Experience of working in a kitchen/catering environment would be a benefit although full training will be given. To Apply If you feel you are a suitable candidate and would like to work for this reputable Education Trust, please click apply to be redirected to their website to complete your application.

Position: Duty TechnicianLocation: Hursley (5 days a week onsite)Day Rate: Market RateSecurity Clearance: SC Cleared Are you a technically minded problem solver with a passion for keeping systems running smoothly? We're looking for a Duty Technician to join our dynamic team and play a key role in supporting the backbone of our supply chain operations. This is a hands-on role where you'll manage technical support requests, maintain equipment, and collaborate with internal teams to ensure seamless service delivery. If you thrive in a fast-paced environment and enjoy variety in your day-to-day tasks, we'd love to hear from you. What You'll Be Doing: Responding to incoming technical support incidents, service requests, and change tickets Managing your personal call queue and ensuring timely resolution of issues Providing clear updates and maintaining strong communication with customers Troubleshooting everything from password resets to complex server queries Escalating issues to the 3rd Line Team when needed Collaborating with Engineers and internal teams across Development, Projects, and Technical Delivery Performing software builds and rebuilds on PCs and laptops Diagnosing and fixing hardware faults, and installing upgrades as required Delivering top-tier customer service at every touchpoint What You'll Bring: Strong technical troubleshooting skills across desktop and infrastructure environments A detail-oriented mindset with a proactive approach to problem-solving Excellent communication skills and a customer-first attitude Ability to work effectively as part of a close-knit, high-performing team Experience in a support role, ideally with exposure to 2nd or 3rd line environments If you're interested in hearing more, please do send your profile to Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.