Operations Administrator - 12 Month Fixed Term contract

Job Description

Administrator

Location: Warrington

Hours: 37.5

Contract: 12 month Fixed Term Contract

Salary: £24 570

About Lifeways:At Lifeways, we are one of the UK's leading providers of care and support services for individuals with diverse and complex needs. Our mission is to empower people to live as independently as possible, enabling them to lead active and happy lives within their local communities. With three specialised divisions-Mental Health, Supported Living, and Residential Services-we deliver care and support tailored to individual needs.

We are now seeking an Administrator to join our team. This role is integral to our operations, ensuring that administrative tasks are executed efficiently and professionally.

Role Overview:As an Administrator at Lifeways, you will play a vital role in maintaining the smooth and efficient running of daily operations. You will undertake a variety of administrative tasks in line with company policies, procedures, and regulatory requirements. You will also act as a key point of contact for internal and external stakeholders, contributing to Lifeways' high standards of customer experience and compliance.

Key Responsibilities:

• Perform general office duties, including answering phone calls, responding to emails, and handling correspondence.
• Greet and assist visitors, creating a welcoming and professional environment.
• Organise and maintain files, records, and databases, ensuring accuracy and confidentiality.
• Prepare meeting agendas, take minutes, and distribute meeting notes.
• Support daily operations by managing office supplies, scheduling meetings, and preparing meeting rooms.
• Handle data entry and document preparation tasks with precision.
• Provide exceptional customer service to individuals contacting Lifeways.
• Coordinate incoming and outgoing correspondence and maintain records of activity.
• Collaborate with colleagues to ensure regulatory and quality compliance.
• Assist in special projects and other tasks assigned by the line manager.

Essential Qualifications & Experience:

• GCSEs at grade C or above (or equivalent) in Maths and English.
• Proficient IT skills, including all Microsoft Office systems, with intermediate-level Excel capability.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment

Why Join Lifeways?

• Be part of an organisation committed to making a meaningful difference in people's lives.
• Work in a supportive and collaborative environment.
• Opportunities for personal and professional growth.

Take the next step in your career with Lifeways-apply today!