Control Room Operative

Our client operates the city's waterfront event campus - the interconnected M&S Bank Arena and Exhibition Centre Liverpool - as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, they have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing their offer over the last decade to that of a world-class provider of venue and event services.

They are currently looking for a Control Room Operative to join their team.

Company Benefits

Our client is an award-winning, world-class venue where their people are at the heart of everything that they do. Recognition and reward are of huge importance to them, and just some of the benefits staff can enjoy include:

• An enhanced holiday scheme which increases with length of service.
• An excellent pension scheme is available.
• Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts.
• Enhanced maternity, paternity and adoption leave schemes.
• An excellent occupational sick pay scheme.
• Free onsite parking right in the heart of the city centre.
• Employee Reward Platform.
• A dedicated wellbeing strategy to support staff when at work.
• 25 Qualified Mental Health First Aiders on site.

Our client is a place where you can truly make a difference. Some of the wonderful things they have achieved / continue to work towards:

• Disability Confident Employer
• Member of the Fair Employment Charter
• Real Living Wage employer
• Social value impact plan - last year they contributed over £6.4m
• Green Meeting s Gold Standard
• Sustainability Strategy
• Positively influencing biodiversity - in the grounds of their campus, they have 3 beehives
• Carbon Neutral Campus
• Accessibility Strategy
• AccessAble Guide

About the Role

As their Control Room Operative, you will have demonstrable experience in:

• Control room operations.
• Incident management.
• Incident reporting.
• Awareness of evaluation procedures.

The ideal candidate will hold both an SIA Door Supervisors and CCTV License.

Main duties of the role include:

• To proactively monitor, operate and evaluate our client s CCTV surveillance systems to ensure the Safety and Security of their campus.
• Assist with the daily management of Incident Management software, HALO, maintaining accurate records of all Incidents and the actions taken.
• Assist in the coordination of evacuation and all other incident management procedures.
• Liaise with emergency services and other relevant stakeholders when necessary.

They highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, they are looking for someone who is:

• Pragmatic
• Resilient
• Influencing
• Confident
• A good communicator
• A strong team player

If you are a hardworking and committed professional ready to contribute to our client s continued success, they would love to hear from you.

Join our client and be part of something extraordinary.

Please note, they may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible.

Closing Date: 29th of October
Interview Date: Week commencing 3rd of November

Equality, Diversity & Inclusion

Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.