Cash Management Team Manager Ideally based in Peterborough (other locations may be considered) 12-month FTC with potential to go permanent Summary of the Role An exciting opportunity has arisen for a Cash Management Team Manager to join the Finance Operations function click apply for full job details
Oct 16, 2025
Contractor
Cash Management Team Manager Ideally based in Peterborough (other locations may be considered) 12-month FTC with potential to go permanent Summary of the Role An exciting opportunity has arisen for a Cash Management Team Manager to join the Finance Operations function click apply for full job details
QHSE Systems Manager - Basingstoke Location : Basingstoke Head Office (flexible working available post-probation; during probation, daily presence at one of our main UK locations is required) Salary : 50,000 + company car Start Date : ASAP - Urgent Are you passionate about driving excellence in quality, health, safety, and environmental systems? Join our dynamic team as a QHSE Systems Manager , where you'll play a pivotal role in ensuring ISO compliance across our UK and Ireland operations. This is an exciting opportunity to lead impactful initiatives, collaborate with senior leadership, and shape a safe, efficient, and sustainable workplace. About the Role Reporting to the Director National QHSE, the QHSE Systems Manager will establish, develop, implement, and maintain business systems, policies, and procedures to ensure compliance with ISO standards (9001, 45001, 14001). You'll work as part of an integrated QHSE team, engaging with internal and external stakeholders to drive continuous improvement and uphold the highest standards of operational excellence. Key Responsibilities Support senior leadership teams to enhance IMS (Integrated Management System) performance, ensuring a safe, healthy, and environmentally responsible workplace, while escalating and resolving any system performance issues. Conduct scheduled IMS systems reviews with senior leadership to maintain alignment with business needs. Lead and guide staff to develop initiatives that improve IMS performance, acting as a visible role model for QHSE excellence. Manage departmental budgets and advise on external stakeholder engagement (e.g., accreditation schemes, statutory reporting) and internal resources (e.g., WeSustain). Oversee internal IT systems development (e.g., SharePoint) and monitor internal audit programs, including regular site visits to ensure QHSE compliance. Support customer-facing activities, incident management systems, and crisis management planning, ensuring robust business continuity processes. Maintain compliance with statutory inspection requirements and stay updated on ISO standards and QHSE legislation. Why Join this business? Impactful Work : Lead critical QHSE initiatives that shape the safety and efficiency of our operations across the UK and Ireland. Collaborative Environment : Work closely with brand leadership teams and key support functions like Finance, HR, and Purchasing. Career Development : Engage in continuous professional development to stay ahead of industry trends and ISO standards. Benefits : Competitive salary of 50,000, company car, and flexible working options after probation. About You We're looking for a proactive, communicative, and detail-oriented professional with a passion for QHSE excellence. You'll thrive in a matrix organisation and have the skills to build strong relationships across all levels. Essential Skills & Experience Proven experience in ISO 9001, 45001, and 14001 auditing within a service or manufacturing industry or relevant process environment. Strong negotiation and communication skills, with the ability to engage stakeholders at all organizational levels. Demonstrable project management experience. Valid UK driving license. Desirable Skills & Experience Advanced IT skills (Microsoft Excel, Word, PowerPoint). Up-to-date knowledge of QHSE legislation and best practices. Formal Lead Auditor qualification. Willingness to travel across the UK and Ireland (typically 1 day per week, up to 5 days during audits). Key Stakeholders You'll collaborate with: Internal : Director, National UK&I Management Team, Brand Leadership Teams, and support functions (Finance, HR, IT, Purchasing). External : Customers, third-party suppliers, QHSE HQ EMEA, NQA, external auditors, and contractors. Recruitment Process Stage 1 : MS Teams interview focusing on initial screening, culture fit, and basic technical questions. Stage 2 : Face-to-face interview diving deeper into technical expertise and competency-based questions. How to Apply Ready to make a difference in QHSE excellence? Apply now via the link. We're urgently seeking the right candidate to start ASAP. We are committed to fostering a diverse and inclusive workplace and encourage applications from all qualified candidates.
Oct 16, 2025
Full time
QHSE Systems Manager - Basingstoke Location : Basingstoke Head Office (flexible working available post-probation; during probation, daily presence at one of our main UK locations is required) Salary : 50,000 + company car Start Date : ASAP - Urgent Are you passionate about driving excellence in quality, health, safety, and environmental systems? Join our dynamic team as a QHSE Systems Manager , where you'll play a pivotal role in ensuring ISO compliance across our UK and Ireland operations. This is an exciting opportunity to lead impactful initiatives, collaborate with senior leadership, and shape a safe, efficient, and sustainable workplace. About the Role Reporting to the Director National QHSE, the QHSE Systems Manager will establish, develop, implement, and maintain business systems, policies, and procedures to ensure compliance with ISO standards (9001, 45001, 14001). You'll work as part of an integrated QHSE team, engaging with internal and external stakeholders to drive continuous improvement and uphold the highest standards of operational excellence. Key Responsibilities Support senior leadership teams to enhance IMS (Integrated Management System) performance, ensuring a safe, healthy, and environmentally responsible workplace, while escalating and resolving any system performance issues. Conduct scheduled IMS systems reviews with senior leadership to maintain alignment with business needs. Lead and guide staff to develop initiatives that improve IMS performance, acting as a visible role model for QHSE excellence. Manage departmental budgets and advise on external stakeholder engagement (e.g., accreditation schemes, statutory reporting) and internal resources (e.g., WeSustain). Oversee internal IT systems development (e.g., SharePoint) and monitor internal audit programs, including regular site visits to ensure QHSE compliance. Support customer-facing activities, incident management systems, and crisis management planning, ensuring robust business continuity processes. Maintain compliance with statutory inspection requirements and stay updated on ISO standards and QHSE legislation. Why Join this business? Impactful Work : Lead critical QHSE initiatives that shape the safety and efficiency of our operations across the UK and Ireland. Collaborative Environment : Work closely with brand leadership teams and key support functions like Finance, HR, and Purchasing. Career Development : Engage in continuous professional development to stay ahead of industry trends and ISO standards. Benefits : Competitive salary of 50,000, company car, and flexible working options after probation. About You We're looking for a proactive, communicative, and detail-oriented professional with a passion for QHSE excellence. You'll thrive in a matrix organisation and have the skills to build strong relationships across all levels. Essential Skills & Experience Proven experience in ISO 9001, 45001, and 14001 auditing within a service or manufacturing industry or relevant process environment. Strong negotiation and communication skills, with the ability to engage stakeholders at all organizational levels. Demonstrable project management experience. Valid UK driving license. Desirable Skills & Experience Advanced IT skills (Microsoft Excel, Word, PowerPoint). Up-to-date knowledge of QHSE legislation and best practices. Formal Lead Auditor qualification. Willingness to travel across the UK and Ireland (typically 1 day per week, up to 5 days during audits). Key Stakeholders You'll collaborate with: Internal : Director, National UK&I Management Team, Brand Leadership Teams, and support functions (Finance, HR, IT, Purchasing). External : Customers, third-party suppliers, QHSE HQ EMEA, NQA, external auditors, and contractors. Recruitment Process Stage 1 : MS Teams interview focusing on initial screening, culture fit, and basic technical questions. Stage 2 : Face-to-face interview diving deeper into technical expertise and competency-based questions. How to Apply Ready to make a difference in QHSE excellence? Apply now via the link. We're urgently seeking the right candidate to start ASAP. We are committed to fostering a diverse and inclusive workplace and encourage applications from all qualified candidates.
Care Home Manager - Residential Service Location: Oundle, Northamptonshire Hours: 37.5 Hours Full-Time Permanent Salary: 42,000 per Annum + Excellent Company Benefits PSR Solutions are delighted to be recruiting on behalf of our values driven client in Oundle, near Peterborough, Northants. We are seeking an experienced and dedicated Residential Care Home Manager, to lead and manage the day to day operations of a medium residential service, supporting elderly and dementia client groups. This is an excellent opportunity for a Care professional to inspire and motivate their team - delivering outstanding person-centred care while ensuring compliance with regulatory standards and financial targets. Key Responsibilities Provide visible, authentic leadership as a role model to staff, fostering a culture of continuous quality improvement. Oversee the daily running of the service, maintaining 24-hour responsibility for resident care and service performance. Manage resources effectively, including budgets and occupancy levels. Ensure compliance with all regulatory and legislative requirements (CQC, Health & Safety). Lead recruitment, onboarding, and development of staff to maintain high care standards. Promote independence and choice for service users, embedding meaningful activities within care plans. Maintain accurate financial records and support service users in managing their finances where applicable. Experience Proven experience managing a similar-sized service and client group Compassionate and caring approach Deputy Managers who are looking to progress will also be considered Benefits Employee ownership with excellent bonuses Generous 30 days holiday allowance Professional development Retail & Leisure discounts and 24/7 GP access A great opportunity to join a national organisation, where employees are valued and a supportive and inclusive culture is fostered. Apply now or contact Solutions Healthcare (phone number removed)
Oct 16, 2025
Full time
Care Home Manager - Residential Service Location: Oundle, Northamptonshire Hours: 37.5 Hours Full-Time Permanent Salary: 42,000 per Annum + Excellent Company Benefits PSR Solutions are delighted to be recruiting on behalf of our values driven client in Oundle, near Peterborough, Northants. We are seeking an experienced and dedicated Residential Care Home Manager, to lead and manage the day to day operations of a medium residential service, supporting elderly and dementia client groups. This is an excellent opportunity for a Care professional to inspire and motivate their team - delivering outstanding person-centred care while ensuring compliance with regulatory standards and financial targets. Key Responsibilities Provide visible, authentic leadership as a role model to staff, fostering a culture of continuous quality improvement. Oversee the daily running of the service, maintaining 24-hour responsibility for resident care and service performance. Manage resources effectively, including budgets and occupancy levels. Ensure compliance with all regulatory and legislative requirements (CQC, Health & Safety). Lead recruitment, onboarding, and development of staff to maintain high care standards. Promote independence and choice for service users, embedding meaningful activities within care plans. Maintain accurate financial records and support service users in managing their finances where applicable. Experience Proven experience managing a similar-sized service and client group Compassionate and caring approach Deputy Managers who are looking to progress will also be considered Benefits Employee ownership with excellent bonuses Generous 30 days holiday allowance Professional development Retail & Leisure discounts and 24/7 GP access A great opportunity to join a national organisation, where employees are valued and a supportive and inclusive culture is fostered. Apply now or contact Solutions Healthcare (phone number removed)
Job Title: Business Analyst - Asset Servicing & Management Location: London (Hybrid) Salary/Rate: (Apply online only) per day Start Date: 29/09/25 Job Type: Outside IR35 Contract Company Introduction: We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a Business Analyst to support a critical transformation programme across a Financial Services firm as Asset Servicing and Asset Management functions , with a particular focus on mixed money market fund operations and operating model optimisation . Job Responsibilities/Objectives: You will be responsible for Analysing and map existing business processes across Asset Servicing and Asset Management. Define and design Target Operating Models (TOMs) to support business transformation objectives Document business requirements (BRDs), functional specifications, and process flows Lead workshops with SMEs, operations teams, and technology stakeholders Collaborate with technology teams on solution design and implementation Work closely with compliance and regulatory teams to ensure adherence to industry standards Conduct gap analysis between current and target states for MMFs and related products Support the development of test strategies and validate solutions during UAT Drive stakeholder engagement across global teams (operations, IT, product, finance) Required Skills/Experience: The ideal candidate will have the following: Proven Business Analyst experience in Asset Servicing and Asset Management Strong knowledge of money market funds , including mixed MMF structures Deep understanding of operational workflows across trade lifecycle, settlements, NAV, and reconciliations Experience designing and implementing Target Operating Models (TOMs) Strong understanding of regulatory and compliance frameworks (e.g., UCITS, MMFR) Experience working with fund administrators, custodians, and asset managers Proficient in business analysis tools: Visio, Confluence, JIRA, Excel Excellent communication and stakeholder management skills Desirable Skills/Experience Although not essential, the following skills are desired by the client: Previous experience working in Financial Services industry or similar global service providers Understanding of transfer agency, fund accounting, and custody operations Agile delivery experience (Scrum/Kanban methodologies) If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer: Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Oct 16, 2025
Contractor
Job Title: Business Analyst - Asset Servicing & Management Location: London (Hybrid) Salary/Rate: (Apply online only) per day Start Date: 29/09/25 Job Type: Outside IR35 Contract Company Introduction: We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a Business Analyst to support a critical transformation programme across a Financial Services firm as Asset Servicing and Asset Management functions , with a particular focus on mixed money market fund operations and operating model optimisation . Job Responsibilities/Objectives: You will be responsible for Analysing and map existing business processes across Asset Servicing and Asset Management. Define and design Target Operating Models (TOMs) to support business transformation objectives Document business requirements (BRDs), functional specifications, and process flows Lead workshops with SMEs, operations teams, and technology stakeholders Collaborate with technology teams on solution design and implementation Work closely with compliance and regulatory teams to ensure adherence to industry standards Conduct gap analysis between current and target states for MMFs and related products Support the development of test strategies and validate solutions during UAT Drive stakeholder engagement across global teams (operations, IT, product, finance) Required Skills/Experience: The ideal candidate will have the following: Proven Business Analyst experience in Asset Servicing and Asset Management Strong knowledge of money market funds , including mixed MMF structures Deep understanding of operational workflows across trade lifecycle, settlements, NAV, and reconciliations Experience designing and implementing Target Operating Models (TOMs) Strong understanding of regulatory and compliance frameworks (e.g., UCITS, MMFR) Experience working with fund administrators, custodians, and asset managers Proficient in business analysis tools: Visio, Confluence, JIRA, Excel Excellent communication and stakeholder management skills Desirable Skills/Experience Although not essential, the following skills are desired by the client: Previous experience working in Financial Services industry or similar global service providers Understanding of transfer agency, fund accounting, and custody operations Agile delivery experience (Scrum/Kanban methodologies) If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer: Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Group Finance Manager We are seeking a Group Finance Manager to co nsolidate group reporting, manage statutory accounts and audits, and drive effective cash flow management. This role offers the chance to work closely with senior leadership and make a real impact on both UK operations and international expansion initiatives click apply for full job details
Oct 16, 2025
Full time
Group Finance Manager We are seeking a Group Finance Manager to co nsolidate group reporting, manage statutory accounts and audits, and drive effective cash flow management. This role offers the chance to work closely with senior leadership and make a real impact on both UK operations and international expansion initiatives click apply for full job details
Finance Manager Our client is currently seeking a Finance Manager to oversee all financial operations. This is a senior, hands-on, and highly strategic role, ideal for someone who thrives in a fast-paced environment and wants to make a real impact. The role of the Finance Manager will involve: Leading and managing the finance team, including recruitment, development, and performance management Develop click apply for full job details
Oct 16, 2025
Full time
Finance Manager Our client is currently seeking a Finance Manager to oversee all financial operations. This is a senior, hands-on, and highly strategic role, ideal for someone who thrives in a fast-paced environment and wants to make a real impact. The role of the Finance Manager will involve: Leading and managing the finance team, including recruitment, development, and performance management Develop click apply for full job details
Product Engineer ( FULL STACK ) Location: London (3 days minimum per week in-office) Team: Product & Engineering Type: Full-Time About the Role W Talent is proud to be partnering with an innovative and forward-thinking client in the insert industry if needed, e.g. "insurance technology" space, currently hiring for a Product Engineer to join their growing London-based team. This is a unique opportunity to join an organisation where engineers are truly empowered. Every member of the engineering team operates as a Product Engineer - a hybrid role that combines software engineering excellence with a deep sense of product ownership, user empathy, and commercial awareness. Rather than working through layers of product management, engineers work directly with users and stakeholders to define problems, design solutions, and ship impactful features. The successful candidate will play a pivotal role in building high-trust, high-value software that supports core business operations. Key Responsibilities Design, develop, and deliver high-quality features with full end-to-end ownership Work closely with internal users (including domain specialists) to understand workflows and pain points Scope features, assess trade-offs, and make informed product and technical decisions Use feedback and product data to iterate and continuously improve your work Build scalable, reliable, and user-centric software Collaborate across a flat team structure without a traditional product management function Consider business and regulatory contexts when designing and delivering functionality Tech Stack The engineering team leverages a modern and scalable technology stack: Backend: Python (FastAPI), Node.js Frontend: React, TypeScript Database: PostgreSQL Infrastructure: AWS, Docker, Terraform CI/CD: GitHub Actions, Pulumi Monitoring & Observability: DataDog, Sentry Data & Analytics: dbt, Metabase Internal Tools: Retool Collaboration: Linear, Slack, Notion Candidates are not expected to have experience with every tool listed, but should be enthusiastic about learning and contributing across the stack. Ideal Candidate Profile Core Requirements Solid professional experience in software engineering (backend, frontend, or full-stack) A strong product mindset - focused on delivering meaningful outcomes Proven ability to work autonomously and take ownership of end-to-end feature delivery Excellent communication and collaboration skills Comfortable asking "why" and engaging deeply with user and business context Desirable Experience Exposure to environments without dedicated product managers Experience in regulated or complex domains (e.g. insurance, finance, legal tech) Ability to navigate ambiguity and contribute to both problem and solution definition Why This Role? True Ownership - Take full responsibility for the features you build Flat Team Structure - Work closely with users and leadership Empowered Culture - High autonomy, high accountability Meaningful Impact - Build tools that support critical business functions Fast-Paced Environment - Operate at speed while solving nuanced challenges This is an exciting opportunity for a technically strong and product-minded engineer who wants to go beyond code - and play a central role in shaping impactful software from the ground up. To learn more or apply, please reach out to the W Talent team.
Oct 16, 2025
Full time
Product Engineer ( FULL STACK ) Location: London (3 days minimum per week in-office) Team: Product & Engineering Type: Full-Time About the Role W Talent is proud to be partnering with an innovative and forward-thinking client in the insert industry if needed, e.g. "insurance technology" space, currently hiring for a Product Engineer to join their growing London-based team. This is a unique opportunity to join an organisation where engineers are truly empowered. Every member of the engineering team operates as a Product Engineer - a hybrid role that combines software engineering excellence with a deep sense of product ownership, user empathy, and commercial awareness. Rather than working through layers of product management, engineers work directly with users and stakeholders to define problems, design solutions, and ship impactful features. The successful candidate will play a pivotal role in building high-trust, high-value software that supports core business operations. Key Responsibilities Design, develop, and deliver high-quality features with full end-to-end ownership Work closely with internal users (including domain specialists) to understand workflows and pain points Scope features, assess trade-offs, and make informed product and technical decisions Use feedback and product data to iterate and continuously improve your work Build scalable, reliable, and user-centric software Collaborate across a flat team structure without a traditional product management function Consider business and regulatory contexts when designing and delivering functionality Tech Stack The engineering team leverages a modern and scalable technology stack: Backend: Python (FastAPI), Node.js Frontend: React, TypeScript Database: PostgreSQL Infrastructure: AWS, Docker, Terraform CI/CD: GitHub Actions, Pulumi Monitoring & Observability: DataDog, Sentry Data & Analytics: dbt, Metabase Internal Tools: Retool Collaboration: Linear, Slack, Notion Candidates are not expected to have experience with every tool listed, but should be enthusiastic about learning and contributing across the stack. Ideal Candidate Profile Core Requirements Solid professional experience in software engineering (backend, frontend, or full-stack) A strong product mindset - focused on delivering meaningful outcomes Proven ability to work autonomously and take ownership of end-to-end feature delivery Excellent communication and collaboration skills Comfortable asking "why" and engaging deeply with user and business context Desirable Experience Exposure to environments without dedicated product managers Experience in regulated or complex domains (e.g. insurance, finance, legal tech) Ability to navigate ambiguity and contribute to both problem and solution definition Why This Role? True Ownership - Take full responsibility for the features you build Flat Team Structure - Work closely with users and leadership Empowered Culture - High autonomy, high accountability Meaningful Impact - Build tools that support critical business functions Fast-Paced Environment - Operate at speed while solving nuanced challenges This is an exciting opportunity for a technically strong and product-minded engineer who wants to go beyond code - and play a central role in shaping impactful software from the ground up. To learn more or apply, please reach out to the W Talent team.
Senior Finance Analyst Level: ACCA/CIMA/ACA Qualified Location: Normanton, West Yorkshire Salary: Circa £58,000 + 8% bonus Reports to: Senior Manager, Operations & Supply Chain Finance Direct Reports: 1 Assistant Management Accountant Cedar is recruiting on behalf of a global manufacturing group for a Senior Finance Analyst to join their Operational Finance team based in Normanton click apply for full job details
Oct 16, 2025
Full time
Senior Finance Analyst Level: ACCA/CIMA/ACA Qualified Location: Normanton, West Yorkshire Salary: Circa £58,000 + 8% bonus Reports to: Senior Manager, Operations & Supply Chain Finance Direct Reports: 1 Assistant Management Accountant Cedar is recruiting on behalf of a global manufacturing group for a Senior Finance Analyst to join their Operational Finance team based in Normanton click apply for full job details
The primary purpose of this role is to develop and enforce asset management policies, maintain accurate inventory databases, generate reports on asset performance and risks, and collaborate with other departments to improve operational efficiency and security. As the Asset Manager (Hardware & Software) , youll play a key role within the Service Operations team, working closely with stakeholders to a click apply for full job details
Oct 16, 2025
Full time
The primary purpose of this role is to develop and enforce asset management policies, maintain accurate inventory databases, generate reports on asset performance and risks, and collaborate with other departments to improve operational efficiency and security. As the Asset Manager (Hardware & Software) , youll play a key role within the Service Operations team, working closely with stakeholders to a click apply for full job details
Financial Operations Manager Hamilton, Glasgow Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Group Finance team is expanding, and were excited to welcome a Financial Operations Manager to play a pivotal role in enhancing our transactional finance functions click apply for full job details
Oct 16, 2025
Full time
Financial Operations Manager Hamilton, Glasgow Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Group Finance team is expanding, and were excited to welcome a Financial Operations Manager to play a pivotal role in enhancing our transactional finance functions click apply for full job details
Streamline Search Limited
St. Albans, Hertfordshire
Finance Office Manager We are seeking an experienced and detail-oriented Finance Office Manager to join our client's team, a leading design and build company. This role combines financial management with office administration, ensuring smooth daily operations and accurate financial oversight. The ideal candidate will have a strong background in finance, with specific experience in CIS, invoicing, VA click apply for full job details
Oct 16, 2025
Full time
Finance Office Manager We are seeking an experienced and detail-oriented Finance Office Manager to join our client's team, a leading design and build company. This role combines financial management with office administration, ensuring smooth daily operations and accurate financial oversight. The ideal candidate will have a strong background in finance, with specific experience in CIS, invoicing, VA click apply for full job details
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. Continuous Learning Solutions Manager Are you an experienced product and portfolio manager with a strong focus on project execution, stakeholder collaboration, and commercial success? Do you have exposure to the learning and development space but want a role that is firmly focused on product, project, and portfolio management rather than traditional L&D? If so, this opportunity is for you. About the Role As a Continuous Learning Solutions Manager, you will be responsible for managing the development, optimisation, and delivery of a professional, commercial, CPD portfolio. You'll drive strategic product decisions, manage timelines and budgets, and ensure successful project execution-working across teams to deliver commercially successful, high-quality solutions. Key Responsibilities: Portfolio & Product Management: Oversee a suite of professional development offerings, ensuring they remain relevant, commercially viable, and aligned with market needs. Project & Timeline Management: Lead end-to-end project delivery, ensuring initiatives are executed on time, within scope, and on budget. Stakeholder Coordination: Collaborate with teams across sales, marketing, technology, and operations to drive product success and smooth go-to-market execution. Market & Competitor Analysis: Use insights and data to refine product strategies, identify growth opportunities, and enhance portfolio performance. Performance Tracking & Continuous Improvement: Monitor KPIs, gather feedback, and implement data-driven enhancements to optimise offerings. What We're Looking For: Experience in product, project, or portfolio management, ideally in a professional development, training, or membership-based organisation. Exposure to the learning and development space-but this is not an L&D role; the focus is on managing products, projects, and commercial outcomes. Strong understanding of project management methodologies (e.g. Agile, Waterfall) and experience delivering initiatives on time and within budget. Excellent stakeholder engagement skills, with the ability to work cross-functionally to align priorities and drive execution. Commercial mindset, with the ability to assess market trends, evaluate product performance, and make data-driven decisions. Experience with digital platforms, content delivery, or technology-enhanced solutions is a plus. Why Join Us? This is a fantastic opportunity to take ownership of a professional development portfolio, drive commercial impact, and work in a strategic environment. If you're looking for a product and project management role with exposure to learning and development-but without a traditional L&D focus-this is the perfect fit. Apply now with your CV and a cover letter showcasing your transferable skills and how they align with this role. Join an organisation that's shaping the future of professional learning in accountancy and finance. Please note that both a CV and cover letter are required. Applications without both will not be considered. We strive to create an environment where you can prioritise your wellbeing and offer a competitive benefits package to help you do this. We provide an employee assistance programme and are proud to offer a financial wellbeing tool to our employees. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life. For more information on ACCA, your journey as a candidate and the benefits of working with ACCA please visit our Work for Us page here
Oct 16, 2025
Full time
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. Continuous Learning Solutions Manager Are you an experienced product and portfolio manager with a strong focus on project execution, stakeholder collaboration, and commercial success? Do you have exposure to the learning and development space but want a role that is firmly focused on product, project, and portfolio management rather than traditional L&D? If so, this opportunity is for you. About the Role As a Continuous Learning Solutions Manager, you will be responsible for managing the development, optimisation, and delivery of a professional, commercial, CPD portfolio. You'll drive strategic product decisions, manage timelines and budgets, and ensure successful project execution-working across teams to deliver commercially successful, high-quality solutions. Key Responsibilities: Portfolio & Product Management: Oversee a suite of professional development offerings, ensuring they remain relevant, commercially viable, and aligned with market needs. Project & Timeline Management: Lead end-to-end project delivery, ensuring initiatives are executed on time, within scope, and on budget. Stakeholder Coordination: Collaborate with teams across sales, marketing, technology, and operations to drive product success and smooth go-to-market execution. Market & Competitor Analysis: Use insights and data to refine product strategies, identify growth opportunities, and enhance portfolio performance. Performance Tracking & Continuous Improvement: Monitor KPIs, gather feedback, and implement data-driven enhancements to optimise offerings. What We're Looking For: Experience in product, project, or portfolio management, ideally in a professional development, training, or membership-based organisation. Exposure to the learning and development space-but this is not an L&D role; the focus is on managing products, projects, and commercial outcomes. Strong understanding of project management methodologies (e.g. Agile, Waterfall) and experience delivering initiatives on time and within budget. Excellent stakeholder engagement skills, with the ability to work cross-functionally to align priorities and drive execution. Commercial mindset, with the ability to assess market trends, evaluate product performance, and make data-driven decisions. Experience with digital platforms, content delivery, or technology-enhanced solutions is a plus. Why Join Us? This is a fantastic opportunity to take ownership of a professional development portfolio, drive commercial impact, and work in a strategic environment. If you're looking for a product and project management role with exposure to learning and development-but without a traditional L&D focus-this is the perfect fit. Apply now with your CV and a cover letter showcasing your transferable skills and how they align with this role. Join an organisation that's shaping the future of professional learning in accountancy and finance. Please note that both a CV and cover letter are required. Applications without both will not be considered. We strive to create an environment where you can prioritise your wellbeing and offer a competitive benefits package to help you do this. We provide an employee assistance programme and are proud to offer a financial wellbeing tool to our employees. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life. For more information on ACCA, your journey as a candidate and the benefits of working with ACCA please visit our Work for Us page here
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The purpose of the Shared Service Centre Operations Manager role is to provide leadership and management of multi-discipline teams and ownership of delivery of an operational area of the SSC. This will involve strategic thinking, engineering effective and efficient end to end processes, resource planning across a number of teams within the operation and managing a team of Assistant managers. The post holder will be responsible for enabling the delivery of exceptional service, be client centric and quality focussed ensuring we deliver to our operational excellence standards. The role: Be a key member of the SSC Leadership Team, working together with the SSC Executive Leadership Team and SSC Operations Managers to ensure we collectively deliver against the firm and SSC strategy and vision Management responsibility for several Assistant Managers who lead teams of multiple disciplines covering HR Services support, Resourcing support, Learning and Development support, Finance & Legal support Provide an exceptional client experience and support client initiatives both internally and externally, being responsive and helping to always create a positive impression Work with the Head of Operations, Hub Managers, Stakeholders, Business Relationship Managers and HR Manager to ensure effective and efficient delivery of our processes. Review key processes, identify and implement improvements to support business delivery and KPIs and Quality output Drive operational and professional standards across the area to optimise delivery of services, ensuring that they meet the critical success factors Continually assess resource requirements to enable the demands of the business, and work collaboratively with other areas of the SSC to ensure best use of resources and knowledge Oversight of quality control and compliance, identify and implement improvements to support high standards of quality output Manage one-off projects as identified or as requested Ensure all regulatory and compliance related activities are sufficiently covered (enlisting support of functional expertise as may be required) Technical requirements and professional skills: Proven experience at Operations Manager or equivalent level Exceptional leadership and people management skills Strong communication and influencing skills Proven project and change management skills - ability to manage complex operational projects Commercially focused with experience of managing against a P&L Ability to think both strategically and operationally Highly skilled in the development and leadership of teams with the ability to challenge and coach individuals Adept at working independently, pre-empting and resolving issues Highly diplomatic and discrete with the ability to handle highly sensitive matters Proactive at all times and able to work on own initiative without supervision Highly organised and driven while being aware of the wider context, as well as maintaining control over detail Strong ability to prioritise and focus on getting the job done while continuing to evaluate additional requests You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task ati hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 16, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The purpose of the Shared Service Centre Operations Manager role is to provide leadership and management of multi-discipline teams and ownership of delivery of an operational area of the SSC. This will involve strategic thinking, engineering effective and efficient end to end processes, resource planning across a number of teams within the operation and managing a team of Assistant managers. The post holder will be responsible for enabling the delivery of exceptional service, be client centric and quality focussed ensuring we deliver to our operational excellence standards. The role: Be a key member of the SSC Leadership Team, working together with the SSC Executive Leadership Team and SSC Operations Managers to ensure we collectively deliver against the firm and SSC strategy and vision Management responsibility for several Assistant Managers who lead teams of multiple disciplines covering HR Services support, Resourcing support, Learning and Development support, Finance & Legal support Provide an exceptional client experience and support client initiatives both internally and externally, being responsive and helping to always create a positive impression Work with the Head of Operations, Hub Managers, Stakeholders, Business Relationship Managers and HR Manager to ensure effective and efficient delivery of our processes. Review key processes, identify and implement improvements to support business delivery and KPIs and Quality output Drive operational and professional standards across the area to optimise delivery of services, ensuring that they meet the critical success factors Continually assess resource requirements to enable the demands of the business, and work collaboratively with other areas of the SSC to ensure best use of resources and knowledge Oversight of quality control and compliance, identify and implement improvements to support high standards of quality output Manage one-off projects as identified or as requested Ensure all regulatory and compliance related activities are sufficiently covered (enlisting support of functional expertise as may be required) Technical requirements and professional skills: Proven experience at Operations Manager or equivalent level Exceptional leadership and people management skills Strong communication and influencing skills Proven project and change management skills - ability to manage complex operational projects Commercially focused with experience of managing against a P&L Ability to think both strategically and operationally Highly skilled in the development and leadership of teams with the ability to challenge and coach individuals Adept at working independently, pre-empting and resolving issues Highly diplomatic and discrete with the ability to handle highly sensitive matters Proactive at all times and able to work on own initiative without supervision Highly organised and driven while being aware of the wider context, as well as maintaining control over detail Strong ability to prioritise and focus on getting the job done while continuing to evaluate additional requests You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task ati hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
We are seeking an Accounts Manager to play a vital role in supporting our client, a charitable organisation in Halifax. Working closely with the CEO and Board of Trustees, you will ensure the smooth running of day-to-day finance operations and provide clear, timely information to help guide decision-making. This is a hands-on finance position with a strong focus on maintain accurate accounts, mon click apply for full job details
Oct 16, 2025
Full time
We are seeking an Accounts Manager to play a vital role in supporting our client, a charitable organisation in Halifax. Working closely with the CEO and Board of Trustees, you will ensure the smooth running of day-to-day finance operations and provide clear, timely information to help guide decision-making. This is a hands-on finance position with a strong focus on maintain accurate accounts, mon click apply for full job details
A very successful Lloyd's insurer is seeking a Reporting Manager to join its high-performing Finance team. This is a key role responsible for the timely and accurate close of the accounting ledgers, preparation and submission of regulatory returns, and delivery of high-quality financial reporting to senior stakeholders. Working closely with the Syndicate Financial Controller, you'll oversee the quarterly and annual close process, lead a small team of qualified accountants, and play a pivotal role in ensuring robust financial control and compliance within a dynamic, growing business. Key Responsibilities Lead the quarterly close process, ensuring ledgers are accurate and compliant with UK GAAP. Review balance sheet and P&L reconciliations, ensuring quality and completeness. Manage the quarter-end close timetable and coordinate deliverables across finance. Prepare and review Lloyd's regulatory returns, interim and annual statutory accounts. Produce financial analysis and performance insights for group and investor reporting. Oversee cash flow forecasting and currency matching to meet Syndicate funding needs. Enhance existing accounting controls, reporting processes, and systems. Liaise with external and internal auditors to ensure timely completion of audits and submissions. Manage, mentor, and develop a small finance team Contribute to Board, Audit Committee, and investment reporting as required. Keep abreast of changes in UK GAAP, Solvency, and Lloyd's reporting regimes. Skills & Experience Qualified accountant (ACA or ACCA) or equivalent experience. 7+ years' experience within the insurance or Lloyd's market with a strong technical accounting background. Proven experience completing Lloyd's /Insurance regulatory returns and preparing UK GAAP financial statements. Strong technical knowledge of GAAP and Solvency reporting requirements. Excellent Excel and analytical skills, with strong attention to detail. Confident communicator and effective relationship builder across all business levels. Proactive, organised, and comfortable working in a fast-paced, results-driven environment. Why Apply? This is a standout opportunity for an ambitious finance professional looking to step up into a leadership role within the Lloyd's market. You'll gain broad exposure across syndicate operations, regulatory reporting, and strategic finance, while helping to shape the ongoing success of a forward-thinking insurance group.
Oct 16, 2025
Full time
A very successful Lloyd's insurer is seeking a Reporting Manager to join its high-performing Finance team. This is a key role responsible for the timely and accurate close of the accounting ledgers, preparation and submission of regulatory returns, and delivery of high-quality financial reporting to senior stakeholders. Working closely with the Syndicate Financial Controller, you'll oversee the quarterly and annual close process, lead a small team of qualified accountants, and play a pivotal role in ensuring robust financial control and compliance within a dynamic, growing business. Key Responsibilities Lead the quarterly close process, ensuring ledgers are accurate and compliant with UK GAAP. Review balance sheet and P&L reconciliations, ensuring quality and completeness. Manage the quarter-end close timetable and coordinate deliverables across finance. Prepare and review Lloyd's regulatory returns, interim and annual statutory accounts. Produce financial analysis and performance insights for group and investor reporting. Oversee cash flow forecasting and currency matching to meet Syndicate funding needs. Enhance existing accounting controls, reporting processes, and systems. Liaise with external and internal auditors to ensure timely completion of audits and submissions. Manage, mentor, and develop a small finance team Contribute to Board, Audit Committee, and investment reporting as required. Keep abreast of changes in UK GAAP, Solvency, and Lloyd's reporting regimes. Skills & Experience Qualified accountant (ACA or ACCA) or equivalent experience. 7+ years' experience within the insurance or Lloyd's market with a strong technical accounting background. Proven experience completing Lloyd's /Insurance regulatory returns and preparing UK GAAP financial statements. Strong technical knowledge of GAAP and Solvency reporting requirements. Excellent Excel and analytical skills, with strong attention to detail. Confident communicator and effective relationship builder across all business levels. Proactive, organised, and comfortable working in a fast-paced, results-driven environment. Why Apply? This is a standout opportunity for an ambitious finance professional looking to step up into a leadership role within the Lloyd's market. You'll gain broad exposure across syndicate operations, regulatory reporting, and strategic finance, while helping to shape the ongoing success of a forward-thinking insurance group.
Our client is seeking a diligent and organised Finance and Administration Assistant to support their finance team. This role reports directly to the Finance Manager and involves working closely with suppliers, customers, and internal managers to ensure smooth financial operations. The hours of work for this role is Monday - Thursday, 8:00am - 4:30pm, and Friday, 8:00am - 1:00pm Key Responsibilities Support the finance team by processing invoices and matching delivery notes with purchase orders. Maintain accurate financial records and update purchase order logs regularly. Assist with supplier payments and ensure invoices are reconciled in a timely manner. Help prepare payroll data, including overtime and absence records. Manage credit control activities by following up with customers on overdue payments. Provide general administrative support to the finance department. Contribute to month-end finance tasks as required. Communicate effectively with suppliers, customers, and internal teams to resolve any payment or invoice queries. Requirements Desirable: Financial qualification to AAT level. Desirable: Payroll or Sage accounting software qualification. Preferably over 2 years' experience in a finance department. Experience working in purchase ledger with suppliers. Experience in sales ledger and customer relations. Experience in credit control, preferably via a factoring company. Experience managing employee payroll queries. Ability to operate payroll systems. Benefits Early finish at 1pm every Friday 24 days holiday + Bank Holidays On-site parking Collaborative working environment Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Oct 16, 2025
Full time
Our client is seeking a diligent and organised Finance and Administration Assistant to support their finance team. This role reports directly to the Finance Manager and involves working closely with suppliers, customers, and internal managers to ensure smooth financial operations. The hours of work for this role is Monday - Thursday, 8:00am - 4:30pm, and Friday, 8:00am - 1:00pm Key Responsibilities Support the finance team by processing invoices and matching delivery notes with purchase orders. Maintain accurate financial records and update purchase order logs regularly. Assist with supplier payments and ensure invoices are reconciled in a timely manner. Help prepare payroll data, including overtime and absence records. Manage credit control activities by following up with customers on overdue payments. Provide general administrative support to the finance department. Contribute to month-end finance tasks as required. Communicate effectively with suppliers, customers, and internal teams to resolve any payment or invoice queries. Requirements Desirable: Financial qualification to AAT level. Desirable: Payroll or Sage accounting software qualification. Preferably over 2 years' experience in a finance department. Experience working in purchase ledger with suppliers. Experience in sales ledger and customer relations. Experience in credit control, preferably via a factoring company. Experience managing employee payroll queries. Ability to operate payroll systems. Benefits Early finish at 1pm every Friday 24 days holiday + Bank Holidays On-site parking Collaborative working environment Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Management Accountant, Oakham, LE15, Leicestershire. £45,000 - £52,000 We are looking for an experienced Finance professional / Management Accountant / Finance Manager to lead financial operations for a small business unit within a multinational engineering group. Strategic role reporting directly into the MD, excellent opportunity to be a senior leader within an SME business click apply for full job details
Oct 16, 2025
Full time
Management Accountant, Oakham, LE15, Leicestershire. £45,000 - £52,000 We are looking for an experienced Finance professional / Management Accountant / Finance Manager to lead financial operations for a small business unit within a multinational engineering group. Strategic role reporting directly into the MD, excellent opportunity to be a senior leader within an SME business click apply for full job details
A growing UK-based technology business is looking for a practical, hands-on Finance Manager on an Interim Basis whilst they recruit permanently. In this role you will take ownership of day-to-day finance operations, you will roll up your sleeves and do the work: posting invoices, producing management accounts, managing cashflow, and supporting the leadership team with accurate, timely financial i click apply for full job details
Oct 16, 2025
Contractor
A growing UK-based technology business is looking for a practical, hands-on Finance Manager on an Interim Basis whilst they recruit permanently. In this role you will take ownership of day-to-day finance operations, you will roll up your sleeves and do the work: posting invoices, producing management accounts, managing cashflow, and supporting the leadership team with accurate, timely financial i click apply for full job details
Sales Support & Customer Service Manager 4715 Hemel Hempstead Salary: 30,000 - 35,000 + yearly bonus Monday - Friday, 9:00am - 5:30pm We are recruiting for a Sales Support & Customer Service Manager to join a busy and growing office in Hemel Hempstead. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys supporting Account Managers, and is confident managing a customer service team while delivering outstanding service. Reporting to the Operations Associate Director, you will oversee the customer service team, support sales activities, and manage the CRM system. You'll also take full ownership of the order fulfilment process while ensuring the highest standards of accuracy, service, and efficiency. What you'll be doing Sales Support Provide proactive support to Account Managers in all sales activities. Prepare and distribute sales reports and dashboards. Support onboarding of new customers and ensure smooth handover. Liaise with marketing to keep sales materials and product information up to date. Identify and share upsell opportunities to achieve sales through service. Order Fulfilment Own the end-to-end order fulfilment process, from validation to delivery and proof of receipt. Ensure accurate order entry (Orderwise), stock allocation, order tracking and efficiency throughout. CRM Management Maintain accurate customer records in the CRM system. Generate CRM reports to improve sales and customer service. Use CRM insights to support process improvements. Customer Service Team Leadership Lead, motivate, and develop the customer service team. Allocate tasks, monitor performance, and provide coaching. Ensure service standards and process guidelines are consistently met. Communication & Product Knowledge Keep customers, Sales, and internal teams proactively updated. Build an in-depth knowledge of company brands and product ranges. What we're looking for Proven experience in sales support, order management, or technical customer services. Experience managing or leading a customer service team. Strong CRM and IT skills. Excellent organisation and prioritisation with high attention to detail. Confident communicator with problem-solving ability. Team player with the ability to lead, coach, and work independently. Proactive, positive, and flexible with a passion for delivering excellent service. What's on offer 30,000 - 35,000 salary (depending on experience) Yearly bonus scheme Monday to Friday office hours (9:00 - 5:30) Pension scheme Fantastic team environment with career progression opportunities If you're organised, resilient, and looking for your next career move into a sales support and customer service leadership role , we'd love to hear from you! Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Oct 16, 2025
Full time
Sales Support & Customer Service Manager 4715 Hemel Hempstead Salary: 30,000 - 35,000 + yearly bonus Monday - Friday, 9:00am - 5:30pm We are recruiting for a Sales Support & Customer Service Manager to join a busy and growing office in Hemel Hempstead. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys supporting Account Managers, and is confident managing a customer service team while delivering outstanding service. Reporting to the Operations Associate Director, you will oversee the customer service team, support sales activities, and manage the CRM system. You'll also take full ownership of the order fulfilment process while ensuring the highest standards of accuracy, service, and efficiency. What you'll be doing Sales Support Provide proactive support to Account Managers in all sales activities. Prepare and distribute sales reports and dashboards. Support onboarding of new customers and ensure smooth handover. Liaise with marketing to keep sales materials and product information up to date. Identify and share upsell opportunities to achieve sales through service. Order Fulfilment Own the end-to-end order fulfilment process, from validation to delivery and proof of receipt. Ensure accurate order entry (Orderwise), stock allocation, order tracking and efficiency throughout. CRM Management Maintain accurate customer records in the CRM system. Generate CRM reports to improve sales and customer service. Use CRM insights to support process improvements. Customer Service Team Leadership Lead, motivate, and develop the customer service team. Allocate tasks, monitor performance, and provide coaching. Ensure service standards and process guidelines are consistently met. Communication & Product Knowledge Keep customers, Sales, and internal teams proactively updated. Build an in-depth knowledge of company brands and product ranges. What we're looking for Proven experience in sales support, order management, or technical customer services. Experience managing or leading a customer service team. Strong CRM and IT skills. Excellent organisation and prioritisation with high attention to detail. Confident communicator with problem-solving ability. Team player with the ability to lead, coach, and work independently. Proactive, positive, and flexible with a passion for delivering excellent service. What's on offer 30,000 - 35,000 salary (depending on experience) Yearly bonus scheme Monday to Friday office hours (9:00 - 5:30) Pension scheme Fantastic team environment with career progression opportunities If you're organised, resilient, and looking for your next career move into a sales support and customer service leadership role , we'd love to hear from you! Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Job description: General Manager role for a well established and growing Pallet Distribution and Full Load business based in the Swansea region of South Wales. Job Purpose: To provide full leadership and direction across the transport operation-ensuring safe, legal, and efficient delivery of services while growing profitability, maintaining strong customer relationships, and driving continuous improvement. This role is the senior-most position in the company day-to-day and acts as the central link between the business and the Board. Key responsibilities: Business & Operational Leadership - Lead and oversee all business functions including transport operations, fleet, compliance, HR, finance, and customer service. - Set and monitor business KPIs, budgets, and performance targets in alignment with Pallet business board strategy. - Ensure optimal use of vehicles, people, and technology to deliver operational excellence. - Lead change projects (e.g., digitisation, process improvement, cost saving, new business integration). Commercial Strategy & Financial Oversight - Deliver profitability targets, managing cost control, pricing models, and commercial decisions. - Lead budgeting, forecasting, and financial reporting to the Board. - Develop and maintain supplier relationships and cost-effective procurement practices. Team Leadership & People Development - Build a strong company culture with high standards and a supportive, motivated team. - Management of circa 35 staff including Supervisors, Traffic Ops, Planning, Warehouse, Payroll, Admin and Drivers - Line manage department heads or directly manage small operational and admin teams. - Lead recruitment, succession planning, training, and performance management processes. Customer & Market Development - Act as the face of the business for key clients, ensuring strong commercial partnerships. - Identify new business opportunities and strategic customer development. - Oversee pricing, contracts, and customer satisfaction across the business. Compliance, Risk & Governance - Hold overall accountability for health & safety, transport legislation, and regulatory compliance. - Ensure systems and audits are in place for DVSA, insurance, environmental and employment law requirements. - Maintain professional relationships with external bodies. Continuous Improvement & Innovation - Champion a culture of learning, efficiency, and continuous improvement. - Implement systems that improve visibility, data insight, and business control. - Report regularly to the Board on performance, risks, and strategic opportunities.
Oct 16, 2025
Full time
Job description: General Manager role for a well established and growing Pallet Distribution and Full Load business based in the Swansea region of South Wales. Job Purpose: To provide full leadership and direction across the transport operation-ensuring safe, legal, and efficient delivery of services while growing profitability, maintaining strong customer relationships, and driving continuous improvement. This role is the senior-most position in the company day-to-day and acts as the central link between the business and the Board. Key responsibilities: Business & Operational Leadership - Lead and oversee all business functions including transport operations, fleet, compliance, HR, finance, and customer service. - Set and monitor business KPIs, budgets, and performance targets in alignment with Pallet business board strategy. - Ensure optimal use of vehicles, people, and technology to deliver operational excellence. - Lead change projects (e.g., digitisation, process improvement, cost saving, new business integration). Commercial Strategy & Financial Oversight - Deliver profitability targets, managing cost control, pricing models, and commercial decisions. - Lead budgeting, forecasting, and financial reporting to the Board. - Develop and maintain supplier relationships and cost-effective procurement practices. Team Leadership & People Development - Build a strong company culture with high standards and a supportive, motivated team. - Management of circa 35 staff including Supervisors, Traffic Ops, Planning, Warehouse, Payroll, Admin and Drivers - Line manage department heads or directly manage small operational and admin teams. - Lead recruitment, succession planning, training, and performance management processes. Customer & Market Development - Act as the face of the business for key clients, ensuring strong commercial partnerships. - Identify new business opportunities and strategic customer development. - Oversee pricing, contracts, and customer satisfaction across the business. Compliance, Risk & Governance - Hold overall accountability for health & safety, transport legislation, and regulatory compliance. - Ensure systems and audits are in place for DVSA, insurance, environmental and employment law requirements. - Maintain professional relationships with external bodies. Continuous Improvement & Innovation - Champion a culture of learning, efficiency, and continuous improvement. - Implement systems that improve visibility, data insight, and business control. - Report regularly to the Board on performance, risks, and strategic opportunities.