IT Technical Lead Bristol (Hybrid up to 2 days a week in North Bristol) £70,000 £90,000 In 2019, TwinStream was founded by engineers with a shared mission: to solve complex cross-domain challenges for government organisations. Since then, we ve grown into a trusted consultancy that combines technical excellence with exceptional service. Our teams operate both on-site with clients and remotely, always delivering with integrity and expertise. The IT Technical Lead Role: We re looking for an IT Technical Lead to take the helm of our IT team. This is a hands-on leadership role where you ll set the technical direction, provide expert guidance, and roll up your sleeves when needed to resolve incidents or deliver change. You ll define and own our IT strategy, champion technical best practices, and ensure our IT estate from AWS and M365 to mobile devices is robust, secure, and continuously improving. Working closely with the Delivery & Service Manager, you ll play a pivotal role in making TwinStream s IT capability a true differentiator. This is your chance to lead from the front, set the standard for technical excellence, and shape the future of IT within a fast-growing consultancy. Key Responsibilities of the IT Technical Lead: Define and maintain TwinStream s IT strategy in partnership with leadership. Take ownership of our IT estate, from AWS/M365 accounts to endpoint management. Provide technical leadership and mentoring to the IT team. Drive incident resolution and problem management when needed. Partner with stakeholders across Delivery, InfoSec, Finance, People, and more to translate business needs into technical initiatives. Lead delivery of IT change via a Kanban approach, aligned to the IT roadmap. Design, maintain, and test our disaster recovery plan. Seek out process improvements to elevate IT support and change delivery. What You ll Bring: Microsoft 365 administration (Teams, SharePoint, Power Automate, compliance, security). Microsoft Entra ID (identity, access, integrations, endpoint security). AWS & Azure (networking, DNS, security monitoring). Infrastructure as Code (Terraform, Microsoft365DSC, etc.). Backup & Disaster Recovery planning and execution. SaaS deployment and support, ensuring compliance. Engaging with stakeholders at all levels. Desirable extras: Knowledge of ISO27001, Cyber Essentials Plus, and information security tooling. Public sector client experience. Linux and Windows system administration. Why Join Us? Generous Pension 8% employer contribution Private Medical Healthcare including dental & optical cover for you and your family Learning & Development own your career growth with full autonomy Flexible Working a culture built on trust and work-life balance Electric Vehicle Scheme sustainable driving through salary sacrifice Holidays 28 days + bank holidays Team Celebrations quarterly meetups, summer parties & Christmas events Additional Benefits life assurance & cycle-to-work scheme Security Requirements: Due to the nature of our work, this role requires you to be eligible for DV clearance. Any offer will be subject to successful security screening. Ready to lead and inspire? Apply now and help shape the future of IT at TwinStream.
Oct 16, 2025
Full time
IT Technical Lead Bristol (Hybrid up to 2 days a week in North Bristol) £70,000 £90,000 In 2019, TwinStream was founded by engineers with a shared mission: to solve complex cross-domain challenges for government organisations. Since then, we ve grown into a trusted consultancy that combines technical excellence with exceptional service. Our teams operate both on-site with clients and remotely, always delivering with integrity and expertise. The IT Technical Lead Role: We re looking for an IT Technical Lead to take the helm of our IT team. This is a hands-on leadership role where you ll set the technical direction, provide expert guidance, and roll up your sleeves when needed to resolve incidents or deliver change. You ll define and own our IT strategy, champion technical best practices, and ensure our IT estate from AWS and M365 to mobile devices is robust, secure, and continuously improving. Working closely with the Delivery & Service Manager, you ll play a pivotal role in making TwinStream s IT capability a true differentiator. This is your chance to lead from the front, set the standard for technical excellence, and shape the future of IT within a fast-growing consultancy. Key Responsibilities of the IT Technical Lead: Define and maintain TwinStream s IT strategy in partnership with leadership. Take ownership of our IT estate, from AWS/M365 accounts to endpoint management. Provide technical leadership and mentoring to the IT team. Drive incident resolution and problem management when needed. Partner with stakeholders across Delivery, InfoSec, Finance, People, and more to translate business needs into technical initiatives. Lead delivery of IT change via a Kanban approach, aligned to the IT roadmap. Design, maintain, and test our disaster recovery plan. Seek out process improvements to elevate IT support and change delivery. What You ll Bring: Microsoft 365 administration (Teams, SharePoint, Power Automate, compliance, security). Microsoft Entra ID (identity, access, integrations, endpoint security). AWS & Azure (networking, DNS, security monitoring). Infrastructure as Code (Terraform, Microsoft365DSC, etc.). Backup & Disaster Recovery planning and execution. SaaS deployment and support, ensuring compliance. Engaging with stakeholders at all levels. Desirable extras: Knowledge of ISO27001, Cyber Essentials Plus, and information security tooling. Public sector client experience. Linux and Windows system administration. Why Join Us? Generous Pension 8% employer contribution Private Medical Healthcare including dental & optical cover for you and your family Learning & Development own your career growth with full autonomy Flexible Working a culture built on trust and work-life balance Electric Vehicle Scheme sustainable driving through salary sacrifice Holidays 28 days + bank holidays Team Celebrations quarterly meetups, summer parties & Christmas events Additional Benefits life assurance & cycle-to-work scheme Security Requirements: Due to the nature of our work, this role requires you to be eligible for DV clearance. Any offer will be subject to successful security screening. Ready to lead and inspire? Apply now and help shape the future of IT at TwinStream.
DevOps Engineer (Medical) Bath - Hybrid/Remote 50,000 - 70,000 + Remote + Training + 10% Pension + Home Working Set Up + Company Benefits Are you a DevOps Engineer looking for a remote role and to play a crucial role in the continued success of a fast-growing e-commerce pharmaceutical company, who will offer on going training on areas like Symfony Development to assist with your career development? Do you want to join a mission-driven team making healthcare more accessible across the UK? You'll enjoy a competitive salary, flexible remote working, high pension, and generous holiday, while joining a company who will invest in your growth with training and certifications, and you'll get to work with a modern tech stack where your ideas really shape the future of digital healthcare. In this role you will manage and improve infrastructure, backups, and disaster recovery processes, while supporting secure networking and critical IT services. You will drive DevOps initiatives across websites, maintain CI/CD pipelines, automate tasks with Ansible and Bash, and contribute to rebuilding legacy systems. This role would suit a proactive DevOps professional looking for a remote role who loves managing Linux infrastructure, automating tasks, and improving system reliability. You thrive on troubleshooting, implementing security best practices, and mentoring others, while contributing to a small, agile team shaping the future of online healthcare The Role: Systems Administration & Configuration Data & Backup Management DevOps & Automation Application & Service Support Secure Networking The Person Solid experience as a DevOps Engineer or similar role Strong knowledge of Linux, Docker, Kubernetes, and cloud environments SQL knowledge Fairly local to Bath Reference Number: BBBH 21901 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Oct 15, 2025
Full time
DevOps Engineer (Medical) Bath - Hybrid/Remote 50,000 - 70,000 + Remote + Training + 10% Pension + Home Working Set Up + Company Benefits Are you a DevOps Engineer looking for a remote role and to play a crucial role in the continued success of a fast-growing e-commerce pharmaceutical company, who will offer on going training on areas like Symfony Development to assist with your career development? Do you want to join a mission-driven team making healthcare more accessible across the UK? You'll enjoy a competitive salary, flexible remote working, high pension, and generous holiday, while joining a company who will invest in your growth with training and certifications, and you'll get to work with a modern tech stack where your ideas really shape the future of digital healthcare. In this role you will manage and improve infrastructure, backups, and disaster recovery processes, while supporting secure networking and critical IT services. You will drive DevOps initiatives across websites, maintain CI/CD pipelines, automate tasks with Ansible and Bash, and contribute to rebuilding legacy systems. This role would suit a proactive DevOps professional looking for a remote role who loves managing Linux infrastructure, automating tasks, and improving system reliability. You thrive on troubleshooting, implementing security best practices, and mentoring others, while contributing to a small, agile team shaping the future of online healthcare The Role: Systems Administration & Configuration Data & Backup Management DevOps & Automation Application & Service Support Secure Networking The Person Solid experience as a DevOps Engineer or similar role Strong knowledge of Linux, Docker, Kubernetes, and cloud environments SQL knowledge Fairly local to Bath Reference Number: BBBH 21901 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Lead Infrastructure Engineer Bristol (Hybrid up to 2 days per week in North Bristol) £70,000 £90,000 + excellent benefits In 2019, TwinStream was founded by engineers with a passion for solving complex, cross-domain problems in government organisations. Today, we bring that technical excellence to a range of clients working both on-site and remotely while building a culture of collaboration, growth, and innovation. Additional Information Due to the nature of our work, successful applicants must be eligible for DV clearance and will undergo security screening. The Lead Infrastructure Engineer Role: We re looking for a Lead Infrastructure Engineer to take ownership of our IT estate and lead our talented IT team. In this role, you ll define and deliver our IT strategy, set the technical direction, and provide hands-on leadership to ensure we continue to deliver first-class service across the business. This is a chance to be both strategic and hands-on shaping the future of TwinStream s IT, while also rolling up your sleeves to resolve incidents, implement changes, and demonstrate best practice to the team. Key Responsibilities of the Lead Infrastructure Engineer: Define and maintain TwinStream s corporate IT strategy with senior leadership. Own and manage the IT estate from AWS/M365 accounts to mobile devices and laptops. Provide technical leadership, mentoring, and guidance to the IT team. Work with our Service Manager to continuously improve IT capabilities as an in-house managed service. Resolve incidents and problems directly when required. Partner with stakeholders across the business (Delivery, InfoSec, GRC, People, Finance) to shape IT initiatives. Deliver IT change through a Kanban methodology and maintain an IT Change Roadmap. Define and regularly test our disaster recovery plan. Identify process improvements to enhance support and change delivery. What You ll Bring Essential Skills & Experience: Microsoft 365 administration (Teams, SharePoint, Office apps, Power Automate). Microsoft Entra ID (identity, access, application integrations, endpoint security). AWS & Azure configuration (networking, DNS, security monitoring). Infrastructure as Code (Terraform, Microsoft365DSC). Backup & Disaster Recovery planning and execution. SaaS deployment and integration. Strong stakeholder engagement and communication skills. Nice to Have: Knowledge of ISO27001, Cyber Essentials Plus, and InfoSec tooling. Experience working with public sector customers. Linux and Windows system administration. Why Join Us? Pension Plan 8% employer contribution. Private Medical Healthcare including dental & optical for you and your family. Learning & Development autonomy to shape your career growth. Flexible Working true flexibility built into our culture. Electric Vehicle Scheme sustainable salary sacrifice leasing. Generous Holiday 28 days + bank holidays Team Events quarterly gatherings, plus summer & Christmas parties. Additional Perks life assurance & cycle-to-work scheme. What s Next? If you re ready to lead, inspire, and make a real impact in a growing company where technical excellence is at the heart of what we do we d love to hear from you. Apply now and help shape the future of TwinStream s IT!
Oct 15, 2025
Full time
Lead Infrastructure Engineer Bristol (Hybrid up to 2 days per week in North Bristol) £70,000 £90,000 + excellent benefits In 2019, TwinStream was founded by engineers with a passion for solving complex, cross-domain problems in government organisations. Today, we bring that technical excellence to a range of clients working both on-site and remotely while building a culture of collaboration, growth, and innovation. Additional Information Due to the nature of our work, successful applicants must be eligible for DV clearance and will undergo security screening. The Lead Infrastructure Engineer Role: We re looking for a Lead Infrastructure Engineer to take ownership of our IT estate and lead our talented IT team. In this role, you ll define and deliver our IT strategy, set the technical direction, and provide hands-on leadership to ensure we continue to deliver first-class service across the business. This is a chance to be both strategic and hands-on shaping the future of TwinStream s IT, while also rolling up your sleeves to resolve incidents, implement changes, and demonstrate best practice to the team. Key Responsibilities of the Lead Infrastructure Engineer: Define and maintain TwinStream s corporate IT strategy with senior leadership. Own and manage the IT estate from AWS/M365 accounts to mobile devices and laptops. Provide technical leadership, mentoring, and guidance to the IT team. Work with our Service Manager to continuously improve IT capabilities as an in-house managed service. Resolve incidents and problems directly when required. Partner with stakeholders across the business (Delivery, InfoSec, GRC, People, Finance) to shape IT initiatives. Deliver IT change through a Kanban methodology and maintain an IT Change Roadmap. Define and regularly test our disaster recovery plan. Identify process improvements to enhance support and change delivery. What You ll Bring Essential Skills & Experience: Microsoft 365 administration (Teams, SharePoint, Office apps, Power Automate). Microsoft Entra ID (identity, access, application integrations, endpoint security). AWS & Azure configuration (networking, DNS, security monitoring). Infrastructure as Code (Terraform, Microsoft365DSC). Backup & Disaster Recovery planning and execution. SaaS deployment and integration. Strong stakeholder engagement and communication skills. Nice to Have: Knowledge of ISO27001, Cyber Essentials Plus, and InfoSec tooling. Experience working with public sector customers. Linux and Windows system administration. Why Join Us? Pension Plan 8% employer contribution. Private Medical Healthcare including dental & optical for you and your family. Learning & Development autonomy to shape your career growth. Flexible Working true flexibility built into our culture. Electric Vehicle Scheme sustainable salary sacrifice leasing. Generous Holiday 28 days + bank holidays Team Events quarterly gatherings, plus summer & Christmas parties. Additional Perks life assurance & cycle-to-work scheme. What s Next? If you re ready to lead, inspire, and make a real impact in a growing company where technical excellence is at the heart of what we do we d love to hear from you. Apply now and help shape the future of TwinStream s IT!
A role with plenty of scope to innovate and develop to ensure we design and implement new physical and virtual infrastructure that meets business requirements and aligns to strategy and security. Work with a diverse range of technologies including but not limited to: Virtualization, Infrastructure as Code, AWS, Containers, Linux, PostgreSQL, Monitoring and Cybersecurity. You will build new servers / systems as well as ensure that all our existing ones are maintained, reliable and resilient and our applications are installed and operating smoothly. As we continue to scale and mature there are always numerous innovative projects to work on to improve and upgrade technology as well as improve workflow and processes. Note: this role is part of the 24/ 7 on call rota, although call outs are rare this would be 1 week in 4 and is renumerated separately. Key areas we would love to see knowledge and understanding to discuss further would be: Virtualization - platforms such as Vmware / Redhat Openshift Kubernetes and Docker Configuration Management Systems Puppet / Ansible Linux Administration Redhat family OS, including RHEL, Alma and some legacy CentOS Core internet applications protocols DHCP / DNS Monitoring Systems Icinga2 / Elastic Stack / InfluxDB / Grafana Application and network security best practices SSH / Iptables / TLS AWS (EC2 / VPS / RDS/ EKS / S3) Terraform Databases PostgreSQL / MySQL CI/CD and DevOps Tools / principles About Us Gigaclear is a leading alternative operator of rural full fibre broadband networks in the UK. Offering customers a truly world class product, we are developing our fibre-to-the-premises broadband (FTTP / FTTH) infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
Oct 15, 2025
Full time
A role with plenty of scope to innovate and develop to ensure we design and implement new physical and virtual infrastructure that meets business requirements and aligns to strategy and security. Work with a diverse range of technologies including but not limited to: Virtualization, Infrastructure as Code, AWS, Containers, Linux, PostgreSQL, Monitoring and Cybersecurity. You will build new servers / systems as well as ensure that all our existing ones are maintained, reliable and resilient and our applications are installed and operating smoothly. As we continue to scale and mature there are always numerous innovative projects to work on to improve and upgrade technology as well as improve workflow and processes. Note: this role is part of the 24/ 7 on call rota, although call outs are rare this would be 1 week in 4 and is renumerated separately. Key areas we would love to see knowledge and understanding to discuss further would be: Virtualization - platforms such as Vmware / Redhat Openshift Kubernetes and Docker Configuration Management Systems Puppet / Ansible Linux Administration Redhat family OS, including RHEL, Alma and some legacy CentOS Core internet applications protocols DHCP / DNS Monitoring Systems Icinga2 / Elastic Stack / InfluxDB / Grafana Application and network security best practices SSH / Iptables / TLS AWS (EC2 / VPS / RDS/ EKS / S3) Terraform Databases PostgreSQL / MySQL CI/CD and DevOps Tools / principles About Us Gigaclear is a leading alternative operator of rural full fibre broadband networks in the UK. Offering customers a truly world class product, we are developing our fibre-to-the-premises broadband (FTTP / FTTH) infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
Company Overview Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 500 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023. FluidOne supports the needs of 2,400 customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are. FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security, efficiency, and scalability, providing individual solutions and fully comprehensive managed services. For enterprise clients, FluidOne offers advanced solutions that manage costs, risks and optimise organisational operational performance, providing everything from design and delivery to ongoing support. Specialising in Data & AI (D&AI), managed services, and cloud transformation, FluidOne s toolkit includes consulting-led services that help enterprises harness the power of artificial intelligence while maintaining robust compliance and security. FluidOne s dual-structured approach ensures all customers from growing SMBs to large, complex enterprises benefit from trusted, innovative, and future-ready IT services. Role Overview: Your primary focus will be to provide 1st line support to FluidOne s customer base. As the first point of contact within our Network Operating Centre you will employ your interpersonal skills combined with technical knowledge to help resolve or escalate customer issues. This job would be perfect for someone with experience within a similar role looking for a new challenge but also presents itself as a fantastic opportunity for someone looking for a break into the IT industry. With focus on connectivity and networking, you will be fully supported and trained to gain the knowledge and skills required to reach your potential within this role, opening doors for progression within our expanding company. Responsibilities: First point of contact for support enquiries within FluidOne s Network Operations Centre by phone, email and client portal Responsible for working within the support team and escalating problems to the necessary engineers Logging details of faults in our ticketing system, diagnosing and resolving faults. Coordinating tests and troubleshooting with clients to resolve technical faults. Liaising with vendors, suppliers and partners to resolve technical faults. Keeping clients well informed on progress of support tickets, by phone and email Reaching resolution of incidents within SLA and to the quality standards demanded by FluidOne s policies. Providing occasional remote hands assistance to customers or our Network Operations team at customer site or at FluidOne datacentres Ensuring all tasks are completed in a timely manner and within defined KPIs, OLAs and SLAs Upholding FluidOne s Service Teams Unified Service Standards Adhering to quality communication standards defined by FluidOne. Adhering to FluidOne s Security and Data Protection and confidentiality Clauses Undertaking any other duties deemed suitable by management. Maintaining job related training as required by management. Requirements: Demonstrates excellent written and verbal communication skills. Demonstrates good organisational skills. Has a strong enthusiasm for technology and delivering world class customer service. Is a strong team player. Desirable: Awareness of OSI model. Awareness of ITIL framework. Awareness of WAN/MPLS technologies. Experience working within a service desk environment. Experience with working with ISP suppliers. Knowledge of BT infrastructure, support processes and systems. Benefits after probationary period Subsidised health and dental care Employee Assistance Programme (EAP) Life assurance (3x salary) Discount platform Pension contribution 5% company contribution Generous holiday entitlement One day off for birthday Half price internet connectivity Ride2Work scheme Department incentives Volunteer day scheme
Oct 15, 2025
Full time
Company Overview Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 500 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023. FluidOne supports the needs of 2,400 customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are. FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security, efficiency, and scalability, providing individual solutions and fully comprehensive managed services. For enterprise clients, FluidOne offers advanced solutions that manage costs, risks and optimise organisational operational performance, providing everything from design and delivery to ongoing support. Specialising in Data & AI (D&AI), managed services, and cloud transformation, FluidOne s toolkit includes consulting-led services that help enterprises harness the power of artificial intelligence while maintaining robust compliance and security. FluidOne s dual-structured approach ensures all customers from growing SMBs to large, complex enterprises benefit from trusted, innovative, and future-ready IT services. Role Overview: Your primary focus will be to provide 1st line support to FluidOne s customer base. As the first point of contact within our Network Operating Centre you will employ your interpersonal skills combined with technical knowledge to help resolve or escalate customer issues. This job would be perfect for someone with experience within a similar role looking for a new challenge but also presents itself as a fantastic opportunity for someone looking for a break into the IT industry. With focus on connectivity and networking, you will be fully supported and trained to gain the knowledge and skills required to reach your potential within this role, opening doors for progression within our expanding company. Responsibilities: First point of contact for support enquiries within FluidOne s Network Operations Centre by phone, email and client portal Responsible for working within the support team and escalating problems to the necessary engineers Logging details of faults in our ticketing system, diagnosing and resolving faults. Coordinating tests and troubleshooting with clients to resolve technical faults. Liaising with vendors, suppliers and partners to resolve technical faults. Keeping clients well informed on progress of support tickets, by phone and email Reaching resolution of incidents within SLA and to the quality standards demanded by FluidOne s policies. Providing occasional remote hands assistance to customers or our Network Operations team at customer site or at FluidOne datacentres Ensuring all tasks are completed in a timely manner and within defined KPIs, OLAs and SLAs Upholding FluidOne s Service Teams Unified Service Standards Adhering to quality communication standards defined by FluidOne. Adhering to FluidOne s Security and Data Protection and confidentiality Clauses Undertaking any other duties deemed suitable by management. Maintaining job related training as required by management. Requirements: Demonstrates excellent written and verbal communication skills. Demonstrates good organisational skills. Has a strong enthusiasm for technology and delivering world class customer service. Is a strong team player. Desirable: Awareness of OSI model. Awareness of ITIL framework. Awareness of WAN/MPLS technologies. Experience working within a service desk environment. Experience with working with ISP suppliers. Knowledge of BT infrastructure, support processes and systems. Benefits after probationary period Subsidised health and dental care Employee Assistance Programme (EAP) Life assurance (3x salary) Discount platform Pension contribution 5% company contribution Generous holiday entitlement One day off for birthday Half price internet connectivity Ride2Work scheme Department incentives Volunteer day scheme
If your aspirations are to become to Network Engineer then this role will help you get there. This role is replacing the Senior NOC Engineer who just got promoted to our Network Engineering team. Network Operations looks after our customer network and is responsible for maintaining both the physical and logical services to our customers, reporting to the NOC Manager we re a lean and efficient team who utilise peer reviewed process and supported tools and documentation to keep our customers network live 24/7/365. Teamwork is paramount and as such we form strong bonds to ensure success not only for the company, but for the individual members of our team. The role of the Senior NOC Engineer Tier 2 will to be ensure the healthy running of our WAN via reactive fault resolution on our cabinet switches and routers and proactive jobs to update software and firmware. This role will be responsible for owning cases escalated from the Tier 1 team (NOC engineer) and resolving within pre-agreed SLA s, liaising with technicians and customers to ensure speedy resolutions. Note: this is a hybrid role, based in our Head Office in Abingdon, Oxon. Our NOC works on a shift basis covering working Monday Friday 7am to 9pm. Saturdays & Sundays (including Bank Holidays) 10am to 5pm. There is also an on-call duty requirement (once every 2-4 weeks, which is paid separately). We are looking for someone who brings an understanding of OSI Layers 3, 2 and 1. Network Operations, including VLANS, RSTP, Ethernet and Router / Switch configuration, with a knowledge of Home Networks, Servers, Email, Wi-Fi access points and Ethernet. Someone who has previous experience of running deep investigations including elements at the Distribution level (routers, switches, NTE, CPE etc) and is used to managing major incidents, problem management and being part of CAB meetings. A Degree qualification in a technology discipline e.g. Computer Science, Networks, IT is desirable and a qualification such as CCNA or equivalent is preferred. ITIL awareness would be an advantage. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
Oct 14, 2025
Full time
If your aspirations are to become to Network Engineer then this role will help you get there. This role is replacing the Senior NOC Engineer who just got promoted to our Network Engineering team. Network Operations looks after our customer network and is responsible for maintaining both the physical and logical services to our customers, reporting to the NOC Manager we re a lean and efficient team who utilise peer reviewed process and supported tools and documentation to keep our customers network live 24/7/365. Teamwork is paramount and as such we form strong bonds to ensure success not only for the company, but for the individual members of our team. The role of the Senior NOC Engineer Tier 2 will to be ensure the healthy running of our WAN via reactive fault resolution on our cabinet switches and routers and proactive jobs to update software and firmware. This role will be responsible for owning cases escalated from the Tier 1 team (NOC engineer) and resolving within pre-agreed SLA s, liaising with technicians and customers to ensure speedy resolutions. Note: this is a hybrid role, based in our Head Office in Abingdon, Oxon. Our NOC works on a shift basis covering working Monday Friday 7am to 9pm. Saturdays & Sundays (including Bank Holidays) 10am to 5pm. There is also an on-call duty requirement (once every 2-4 weeks, which is paid separately). We are looking for someone who brings an understanding of OSI Layers 3, 2 and 1. Network Operations, including VLANS, RSTP, Ethernet and Router / Switch configuration, with a knowledge of Home Networks, Servers, Email, Wi-Fi access points and Ethernet. Someone who has previous experience of running deep investigations including elements at the Distribution level (routers, switches, NTE, CPE etc) and is used to managing major incidents, problem management and being part of CAB meetings. A Degree qualification in a technology discipline e.g. Computer Science, Networks, IT is desirable and a qualification such as CCNA or equivalent is preferred. ITIL awareness would be an advantage. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
Your new company Join one of the UK's premier construction and engineering consultancy firms, renowned for delivering high-impact solutions across infrastructure and technology. With a national presence and a reputation for excellence, this consultancy is at the forefront of some of the UK's most ambitious procurement transformation programmes. Your new role As a key member of the Procurement & Supply Chain delivery team, you'll play a pivotal role in shaping and delivering complex public sector procurement strategies, primarily within the defence sector. You'll utilise your expert procurement knowledge to tackle large-scale projects and deliver value across critical MoD commissions. * Lead and support end-to-end procurement activities for high-value public sector contracts * Manage tender evaluation, business case development and contract negotiation. * Develop and implement commercial strategies and market engagement plans * Collaborate with stakeholders across all levels to ensure alignment and compliance * Provide expert guidance on procurement regulations, particularly PA23 * Contribute to continuous improvement and knowledge sharing within the team What you'll need to succeed * Existing Security Clearance (SC) is essential for this role due to urgency * Proven experience managing complex defence/public procurement programmes * Strong understanding of public procurement regulations (PA23); TTP training is a plus * Excellent commercial acumen and stakeholder engagement skills What you'll get in return * Competitive Salary: £45,000 - £60,000 per annum * Bonus Scheme: Based on personal and business performance * Mainly remote working with some travel to client site * Professional Development: Industry-leading L&D programme, including fully sponsored CIPS qualifications and senior mentorship * Generous Leave: 27 days annual leave + bank holidays & Christmas close down What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Oct 14, 2025
Full time
Your new company Join one of the UK's premier construction and engineering consultancy firms, renowned for delivering high-impact solutions across infrastructure and technology. With a national presence and a reputation for excellence, this consultancy is at the forefront of some of the UK's most ambitious procurement transformation programmes. Your new role As a key member of the Procurement & Supply Chain delivery team, you'll play a pivotal role in shaping and delivering complex public sector procurement strategies, primarily within the defence sector. You'll utilise your expert procurement knowledge to tackle large-scale projects and deliver value across critical MoD commissions. * Lead and support end-to-end procurement activities for high-value public sector contracts * Manage tender evaluation, business case development and contract negotiation. * Develop and implement commercial strategies and market engagement plans * Collaborate with stakeholders across all levels to ensure alignment and compliance * Provide expert guidance on procurement regulations, particularly PA23 * Contribute to continuous improvement and knowledge sharing within the team What you'll need to succeed * Existing Security Clearance (SC) is essential for this role due to urgency * Proven experience managing complex defence/public procurement programmes * Strong understanding of public procurement regulations (PA23); TTP training is a plus * Excellent commercial acumen and stakeholder engagement skills What you'll get in return * Competitive Salary: £45,000 - £60,000 per annum * Bonus Scheme: Based on personal and business performance * Mainly remote working with some travel to client site * Professional Development: Industry-leading L&D programme, including fully sponsored CIPS qualifications and senior mentorship * Generous Leave: 27 days annual leave + bank holidays & Christmas close down What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
This role has a starting salary of 41,585 per annum, based on a 36 hour working week. This is a full-time permanent position. Are you passionate about road safety and looking for an opportunity to become involved in road safety as a career? Do you want to be part of a team dedicated reducing road deaths and injuries, while making walking and cycling safer and more accessible? We are excited to announce a new opportunity to join our Safety Engineering Team as a Road Safety Outside Schools Engineer, based at Victoria Gate, Woking. As a team we operate a hybrid style combining remote working with up to two days a week in the office to network with colleagues and attend team meetings. Rewards and Benefits 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Team You will be part of the Safety Engineering Team, working closely with the Safer Travel Team to ensure infrastructure improvements align with school travel plans and road safety education. Both teams sit within the Road Safety and Sustainable School Travel Team, whose mission is to reduce road casualties and promote active travel to school. Our work includes: Highway safety engineering and infrastructure improvements Collaboration with Surrey Police on traffic law enforcement (including safety cameras) Education, training, and promotional campaigns to improve pedestrian and cycling skills and encourage alternatives to car travel About the Role One of the most frequently raised road safety concerns in Surrey is the safety of children outside schools. To address this, Surrey County Council has developed a Road Safety Outside Schools (RSOS) process to investigate and respond to these concerns. Our road safety and highways teams visit schools across the county to assess sites and produce detailed reports with recommendations for both engineering and educational interventions. Surrey County Council has recently allocated a 2.5 million budget over the next five years to promote and install Road Safety Outside Schools schemes. We are seeking a passionate and self-motivated individual to help deliver a programme of highway improvements near schools across Surrey. These improvements aim to enhance road safety, promote sustainable travel, and reduce reliance on private car use. As a Road Safety Outside Schools Engineer, you will assist the Senior Engineer in identifying, developing, and managing the implementation of highway schemes recommended in RSOS reports. These may include improved crossing facilities, traffic calming, cycle facilities, point closures, School Streets, and other initiatives. The role may involve presenting formal reports to Members for approval, so excellent communication skills are essential. As this is a public-facing role, you will be responsible for responding to a wide range of questions and concerns from residents and elected Members. Engagement and consultation with stakeholders will be a key part of your work. You may also be required to support other tasks within the road safety engineering team, including: Promotion and installation of Speed Management 20mph Schemes Collision hotspot analysis and investigation Management of vehicle activated signs and school flashing wigwag assets This role requires close collaboration with Surrey Police and other Highways and Transport colleagues. Shortlisting Criteria We are looking for candidates with experience in traffic or road safety engineering and/or public engagement. To be shortlisted, for an interview your application must clearly demonstrate: Experience in identifying, developing and implementing highway improvement schemes Strong understanding of relevant principles, practices, and procedures relating to traffic management and road safety. Ability to visit sites regularly within the whole of Surrey to attend meetings which will include evening meetings Experience of working within the road safety, highway design field or significant engagement with the public for scheme delivery Able to communicate effectively with a range of internal and external teams/bodies and work to tight deadlines A full UK driving licence and use of a vehicle will be essential in order to be able to attend site visits throughout the county of Surrey, which may include evenings. Application Questions To apply, alongside your CV, you will be asked to answer the following questions: What are your motivations for applying for this role? What do you think are the main barriers that prevent children and families from choosing active travel modes - such as walking, cycling, or scooting - to get to school, and how might these be addressed? Can you describe a time when you worked collaboratively with other teams, stakeholders, or partners to achieve a shared goal? What approaches did you use to ensure successful outcomes? The job advert closes at 23:59 on 17 October 2025 with in person interviews at an SCC office to follow. Local Government Reorganisation (LGR) Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Oct 14, 2025
Full time
This role has a starting salary of 41,585 per annum, based on a 36 hour working week. This is a full-time permanent position. Are you passionate about road safety and looking for an opportunity to become involved in road safety as a career? Do you want to be part of a team dedicated reducing road deaths and injuries, while making walking and cycling safer and more accessible? We are excited to announce a new opportunity to join our Safety Engineering Team as a Road Safety Outside Schools Engineer, based at Victoria Gate, Woking. As a team we operate a hybrid style combining remote working with up to two days a week in the office to network with colleagues and attend team meetings. Rewards and Benefits 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources About the Team You will be part of the Safety Engineering Team, working closely with the Safer Travel Team to ensure infrastructure improvements align with school travel plans and road safety education. Both teams sit within the Road Safety and Sustainable School Travel Team, whose mission is to reduce road casualties and promote active travel to school. Our work includes: Highway safety engineering and infrastructure improvements Collaboration with Surrey Police on traffic law enforcement (including safety cameras) Education, training, and promotional campaigns to improve pedestrian and cycling skills and encourage alternatives to car travel About the Role One of the most frequently raised road safety concerns in Surrey is the safety of children outside schools. To address this, Surrey County Council has developed a Road Safety Outside Schools (RSOS) process to investigate and respond to these concerns. Our road safety and highways teams visit schools across the county to assess sites and produce detailed reports with recommendations for both engineering and educational interventions. Surrey County Council has recently allocated a 2.5 million budget over the next five years to promote and install Road Safety Outside Schools schemes. We are seeking a passionate and self-motivated individual to help deliver a programme of highway improvements near schools across Surrey. These improvements aim to enhance road safety, promote sustainable travel, and reduce reliance on private car use. As a Road Safety Outside Schools Engineer, you will assist the Senior Engineer in identifying, developing, and managing the implementation of highway schemes recommended in RSOS reports. These may include improved crossing facilities, traffic calming, cycle facilities, point closures, School Streets, and other initiatives. The role may involve presenting formal reports to Members for approval, so excellent communication skills are essential. As this is a public-facing role, you will be responsible for responding to a wide range of questions and concerns from residents and elected Members. Engagement and consultation with stakeholders will be a key part of your work. You may also be required to support other tasks within the road safety engineering team, including: Promotion and installation of Speed Management 20mph Schemes Collision hotspot analysis and investigation Management of vehicle activated signs and school flashing wigwag assets This role requires close collaboration with Surrey Police and other Highways and Transport colleagues. Shortlisting Criteria We are looking for candidates with experience in traffic or road safety engineering and/or public engagement. To be shortlisted, for an interview your application must clearly demonstrate: Experience in identifying, developing and implementing highway improvement schemes Strong understanding of relevant principles, practices, and procedures relating to traffic management and road safety. Ability to visit sites regularly within the whole of Surrey to attend meetings which will include evening meetings Experience of working within the road safety, highway design field or significant engagement with the public for scheme delivery Able to communicate effectively with a range of internal and external teams/bodies and work to tight deadlines A full UK driving licence and use of a vehicle will be essential in order to be able to attend site visits throughout the county of Surrey, which may include evenings. Application Questions To apply, alongside your CV, you will be asked to answer the following questions: What are your motivations for applying for this role? What do you think are the main barriers that prevent children and families from choosing active travel modes - such as walking, cycling, or scooting - to get to school, and how might these be addressed? Can you describe a time when you worked collaboratively with other teams, stakeholders, or partners to achieve a shared goal? What approaches did you use to ensure successful outcomes? The job advert closes at 23:59 on 17 October 2025 with in person interviews at an SCC office to follow. Local Government Reorganisation (LGR) Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Senior Network Engineer Leeds or Manchester (3 days in-office) | £65,000 - £70,000 | Bonus | Private Medical | Pension The Opportunity Step into a senior role where you'll mentor junior engineers and shape the future of a leading professional services firm's network infrastructure. You'll collaborate with architecture and delivery teams to design and support innovative network solutions while driving continual improvements. Key Responsibilities Manage and optimise LAN, WAN, remote services, and cloud networking Mentor and train junior network engineers Support delivery of network changes and enhancements Troubleshoot, remediate, and enhance network performance Contribute to network-related projects and R&D initiatives What's on Offer Salary £65,000 - £70,000 + bonus 3 days per week in-office (Leeds or Manchester) Private medical, pension, and generous holiday allowance Career growth in a senior capacity with real impact on infrastructure strategy Exposure to cutting-edge networking technologies (SD-WAN, Cisco ISE, Teams Telephony) This is an exciting opportunity for a seasoned Network Engineer to step into a senior, influential position within a collaborative and forward-thinking IT function.
Oct 14, 2025
Full time
Senior Network Engineer Leeds or Manchester (3 days in-office) | £65,000 - £70,000 | Bonus | Private Medical | Pension The Opportunity Step into a senior role where you'll mentor junior engineers and shape the future of a leading professional services firm's network infrastructure. You'll collaborate with architecture and delivery teams to design and support innovative network solutions while driving continual improvements. Key Responsibilities Manage and optimise LAN, WAN, remote services, and cloud networking Mentor and train junior network engineers Support delivery of network changes and enhancements Troubleshoot, remediate, and enhance network performance Contribute to network-related projects and R&D initiatives What's on Offer Salary £65,000 - £70,000 + bonus 3 days per week in-office (Leeds or Manchester) Private medical, pension, and generous holiday allowance Career growth in a senior capacity with real impact on infrastructure strategy Exposure to cutting-edge networking technologies (SD-WAN, Cisco ISE, Teams Telephony) This is an exciting opportunity for a seasoned Network Engineer to step into a senior, influential position within a collaborative and forward-thinking IT function.
Locations : Boston London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Global Delivery Director - Secure Data is a critical leadership role that enables the secure foundation of BCG's digital operations globally. By driving scalable, automated, and user-focused security engineering-and by embedding security into modern engineering and operational practices-this role ensures BCG can innovate securely while maintaining trust, compliance, and operational excellence. The Global Delivery Director - Secure Data is responsible for leading the design, delivery, and continuous evolution of BCG's data security strategy and controls. This role ensures that BCG's most sensitive data is protected globally through secure-by-design engineering, automation at scale, and resilient security platforms. The Director will drive strategic planning, execution, and operations of scalable, automated, and resilient security solutions that safeguard BCG's global operations and users, while enabling innovation and agility across BCG Core, BCG X, and CT worldwide. This role is accountable for embedding security within DevSecOps practices, applying Site Reliability Engineering (SRE) principles across all security services, and aligning with privacy, compliance, and business leaders to maintain trust and regulatory compliance. Key Responsibilities: Strategic Leadership & Transformation: Define and execute a unified security engineering strategy that addresses data protection across all environments and data lifecycle stages. Lead the design and implementation of scalable, automated solutions that integrate seamlessly into enterprise platforms and user experiences. Establish a global security architecture and engineering roadmap focused on prevention, detection, and rapid response. Drive continuous improvement of security posture while aligning with business needs, regulatory requirements, and user experience expectations. Champion DevSecOps practices to embed security early into development and delivery workflows. Data Security Engineering: Build and operate scalable data protection solutions, including data loss prevention (DLP), secrets management, encryption, and classification. Collaborate with the IAM team to align authentication, authorization, and privileged access policies with data security controls. Deliver security capabilities that support modern work scenarios, remote access, zero-trust networking, and protection of sensitive data in AI/ML workloads. Leverage automation frameworks and IaC to improve scalability and reduce manual intervention. Operational Security, SRE & Assurance: Ensure security platforms are resilient, continuously monitored, and designed for 24x7 support and incident response readiness. Embed security telemetry and observability to enable proactive threat detection and automated response. Apply SRE principles to improve reliability, performance, and maintainability of security services. Define service level objectives (SLOs) and key performance indicators (KPIs) for all security services. Compliance, Governance & Risk Management: Ensure alignment with global compliance requirements such as ISO 27001, NIST, SOC 2, GDPR, and others. Partner with governance, legal, and ISRM teams to implement enforceable policies and standards across identity, endpoint, and data domains. Implement automated compliance controls and continuous assurance checks. Lead risk mitigation efforts with technical solutions that scale across diverse user and system profiles. Financial & Vendor Management: Manage security platform budgets and investments with a focus on cost optimization and long-term value. Evaluate and manage third-party vendors and partners, ensuring they meet technical, contractual, and security expectations. Lead procurement and renewal cycles in alignment with operational and architectural strategies. Leadership & Talent Development: Build and mentor a global team of security engineers, fostering a high-performance, collaborative, and forward-thinking culture. Drive internal knowledge sharing and upskilling programs across the team. Collaborate cross-functionally with platform, product, and enterprise architecture teams to embed security early and often. What You'll Bring Required Qualifications: 10+ years of experience in cybersecurity, security engineering, or platform security roles. 5+ years in a senior leadership position with accountability for enterprise-scale security platforms. Deep expertise in data protection technologies, with proven ability to design and scale global solutions. Experience with security engineering in hybrid and cloud-native environments (AWS, Azure, GCP). Proven track record in automating security controls, implementing zero-trust models, and supporting 24x7 security operations. Strong understanding of compliance frameworks and risk management strategies. Demonstrated ability to present complex security topics to executive leadership. Preferred Qualifications: Certifications such as CISSP, CCSP, CISM, AWS/Azure Security Specialty, or equivalent. Experience with tools like Symantec DLP, Zscaler CASB, MS Purview, Palo Alto Prisma, Hashi Vault and other modern security platforms. Familiarity with DevSecOps principles, Infrastructure as Code, and secure software development practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel may be required for business, vendor, or team engagement. Ability to operate in a fast-paced, complex environment, balancing long-term strategy with operational agility. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Oct 10, 2025
Full time
Locations : Boston London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Global Delivery Director - Secure Data is a critical leadership role that enables the secure foundation of BCG's digital operations globally. By driving scalable, automated, and user-focused security engineering-and by embedding security into modern engineering and operational practices-this role ensures BCG can innovate securely while maintaining trust, compliance, and operational excellence. The Global Delivery Director - Secure Data is responsible for leading the design, delivery, and continuous evolution of BCG's data security strategy and controls. This role ensures that BCG's most sensitive data is protected globally through secure-by-design engineering, automation at scale, and resilient security platforms. The Director will drive strategic planning, execution, and operations of scalable, automated, and resilient security solutions that safeguard BCG's global operations and users, while enabling innovation and agility across BCG Core, BCG X, and CT worldwide. This role is accountable for embedding security within DevSecOps practices, applying Site Reliability Engineering (SRE) principles across all security services, and aligning with privacy, compliance, and business leaders to maintain trust and regulatory compliance. Key Responsibilities: Strategic Leadership & Transformation: Define and execute a unified security engineering strategy that addresses data protection across all environments and data lifecycle stages. Lead the design and implementation of scalable, automated solutions that integrate seamlessly into enterprise platforms and user experiences. Establish a global security architecture and engineering roadmap focused on prevention, detection, and rapid response. Drive continuous improvement of security posture while aligning with business needs, regulatory requirements, and user experience expectations. Champion DevSecOps practices to embed security early into development and delivery workflows. Data Security Engineering: Build and operate scalable data protection solutions, including data loss prevention (DLP), secrets management, encryption, and classification. Collaborate with the IAM team to align authentication, authorization, and privileged access policies with data security controls. Deliver security capabilities that support modern work scenarios, remote access, zero-trust networking, and protection of sensitive data in AI/ML workloads. Leverage automation frameworks and IaC to improve scalability and reduce manual intervention. Operational Security, SRE & Assurance: Ensure security platforms are resilient, continuously monitored, and designed for 24x7 support and incident response readiness. Embed security telemetry and observability to enable proactive threat detection and automated response. Apply SRE principles to improve reliability, performance, and maintainability of security services. Define service level objectives (SLOs) and key performance indicators (KPIs) for all security services. Compliance, Governance & Risk Management: Ensure alignment with global compliance requirements such as ISO 27001, NIST, SOC 2, GDPR, and others. Partner with governance, legal, and ISRM teams to implement enforceable policies and standards across identity, endpoint, and data domains. Implement automated compliance controls and continuous assurance checks. Lead risk mitigation efforts with technical solutions that scale across diverse user and system profiles. Financial & Vendor Management: Manage security platform budgets and investments with a focus on cost optimization and long-term value. Evaluate and manage third-party vendors and partners, ensuring they meet technical, contractual, and security expectations. Lead procurement and renewal cycles in alignment with operational and architectural strategies. Leadership & Talent Development: Build and mentor a global team of security engineers, fostering a high-performance, collaborative, and forward-thinking culture. Drive internal knowledge sharing and upskilling programs across the team. Collaborate cross-functionally with platform, product, and enterprise architecture teams to embed security early and often. What You'll Bring Required Qualifications: 10+ years of experience in cybersecurity, security engineering, or platform security roles. 5+ years in a senior leadership position with accountability for enterprise-scale security platforms. Deep expertise in data protection technologies, with proven ability to design and scale global solutions. Experience with security engineering in hybrid and cloud-native environments (AWS, Azure, GCP). Proven track record in automating security controls, implementing zero-trust models, and supporting 24x7 security operations. Strong understanding of compliance frameworks and risk management strategies. Demonstrated ability to present complex security topics to executive leadership. Preferred Qualifications: Certifications such as CISSP, CCSP, CISM, AWS/Azure Security Specialty, or equivalent. Experience with tools like Symantec DLP, Zscaler CASB, MS Purview, Palo Alto Prisma, Hashi Vault and other modern security platforms. Familiarity with DevSecOps principles, Infrastructure as Code, and secure software development practices. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel may be required for business, vendor, or team engagement. Ability to operate in a fast-paced, complex environment, balancing long-term strategy with operational agility. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Boston London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Remote Connectivity is responsible for designing, operating , and evolving BCG's global remote access infrastructure. This role focuses on delivering secure, reliable, and high-performance connectivity for over 50,000 users and their devices through the implementation of VPN, SASE, and Zero-Trust Network Access (ZTNA) technologies. With a focus on automation, observability, and user experience, this position plays a vital role in ensuring seamless and secure connectivity across third-party, hybrid, and internal environments. Key Responsibilities: Strategy & Architecture Leadership: Define and lead the strategy and roadmap for remote connectivity services, including VPNs, ZTNA, and SASE. Architect solutions that combine performance, resilience, and security using modern software-defined networking principles. Embed zero-trust principles and user-centric design into all remote connectivity services. Align remote connectivity architecture with broader enterprise network, security, and cloud strategies. Engineering & Operations: Lead the engineering, deployment, and lifecycle management of remote access solutions such as Cisco AnyConnect, Zscaler, and other mainstream VPN platforms. Drive automation of remote access provisioning, policy enforcement, and configuration management through Infrastructure as Code (IaC) and zero-touch deployment practices. Apply Site Reliability Engineering (SRE) principles to improve performance, availability, and troubleshooting. Establish observability practices across all access points with real-time metrics, logs, and telemetry. Security, Compliance & Governance: Ensure compliance with corporate security and privacy policies through proactive monitoring and enforcement. Partner with cyber and ISRM teams to integrate secure access into incident response, threat detection, and policy governance workflows. Support enforcement of access policies for third-party, BYOD, and contractor devices using secure, scalable methods. Collaboration & User Experience: Work closely with cyber, architecture, and global network teams to deliver consistent, aligned remote access capabilities. Act as a champion for user experience, identifying and eliminating pain points through design and support improvements. Enable a seamless hybrid work model by improving mobility, availability, and secure remote access to services and resources. Scalability & Service Excellence: Design remote connectivity solutions that scale to meet the needs of a global, mobile workforce. Lead monitoring, analytics, and continual service improvement initiatives focused on availability, latency, and security. Define and track KPIs, SLAs, and SLOs that reflect end-user experience and service performance. Leadership & Team Development: Lead a global team of network and remote connectivity engineers. Foster a culture of innovation, automation, and reliability within the team. Promote knowledge sharing and best practice adoption across related network and security functions What You'll Bring Required Qualifications: 12+ years of experience in enterprise networking, remote access, or network security roles. Deep experience with VPNs, ZTNA, SASE platforms (e.g., Zscaler, Cisco, Palo Alto, or equivalent). Strong understanding of zero-trust architecture, network segmentation, and endpoint-based access control. Proven ability to scale remote connectivity solutions to tens of thousands of users and devices. Experience with IaC, network automation, observability tooling, and SRE methodologies. Preferred Qualifications: Certifications such as CCNP, CCIE, PCNSE, Zscaler Certified, or equivalent. Familiarity with secure hybrid work and cloud networking models. Background in network performance optimization, user-centric design, and security compliance. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for collaboration, vendor management, or strategic alignment. Must thrive in a fast-paced, globally distributed, high-scale environment. The Director - Remote Connectivity plays a central role in delivering secure and seamless access for BCG's workforce. Through modern technologies, observability, and a relentless focus on user experience, this leader will ensure BCG's global connectivity is always available, always secure, and always optimized for performance. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Oct 10, 2025
Full time
Locations : Boston London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Director - Remote Connectivity is responsible for designing, operating , and evolving BCG's global remote access infrastructure. This role focuses on delivering secure, reliable, and high-performance connectivity for over 50,000 users and their devices through the implementation of VPN, SASE, and Zero-Trust Network Access (ZTNA) technologies. With a focus on automation, observability, and user experience, this position plays a vital role in ensuring seamless and secure connectivity across third-party, hybrid, and internal environments. Key Responsibilities: Strategy & Architecture Leadership: Define and lead the strategy and roadmap for remote connectivity services, including VPNs, ZTNA, and SASE. Architect solutions that combine performance, resilience, and security using modern software-defined networking principles. Embed zero-trust principles and user-centric design into all remote connectivity services. Align remote connectivity architecture with broader enterprise network, security, and cloud strategies. Engineering & Operations: Lead the engineering, deployment, and lifecycle management of remote access solutions such as Cisco AnyConnect, Zscaler, and other mainstream VPN platforms. Drive automation of remote access provisioning, policy enforcement, and configuration management through Infrastructure as Code (IaC) and zero-touch deployment practices. Apply Site Reliability Engineering (SRE) principles to improve performance, availability, and troubleshooting. Establish observability practices across all access points with real-time metrics, logs, and telemetry. Security, Compliance & Governance: Ensure compliance with corporate security and privacy policies through proactive monitoring and enforcement. Partner with cyber and ISRM teams to integrate secure access into incident response, threat detection, and policy governance workflows. Support enforcement of access policies for third-party, BYOD, and contractor devices using secure, scalable methods. Collaboration & User Experience: Work closely with cyber, architecture, and global network teams to deliver consistent, aligned remote access capabilities. Act as a champion for user experience, identifying and eliminating pain points through design and support improvements. Enable a seamless hybrid work model by improving mobility, availability, and secure remote access to services and resources. Scalability & Service Excellence: Design remote connectivity solutions that scale to meet the needs of a global, mobile workforce. Lead monitoring, analytics, and continual service improvement initiatives focused on availability, latency, and security. Define and track KPIs, SLAs, and SLOs that reflect end-user experience and service performance. Leadership & Team Development: Lead a global team of network and remote connectivity engineers. Foster a culture of innovation, automation, and reliability within the team. Promote knowledge sharing and best practice adoption across related network and security functions What You'll Bring Required Qualifications: 12+ years of experience in enterprise networking, remote access, or network security roles. Deep experience with VPNs, ZTNA, SASE platforms (e.g., Zscaler, Cisco, Palo Alto, or equivalent). Strong understanding of zero-trust architecture, network segmentation, and endpoint-based access control. Proven ability to scale remote connectivity solutions to tens of thousands of users and devices. Experience with IaC, network automation, observability tooling, and SRE methodologies. Preferred Qualifications: Certifications such as CCNP, CCIE, PCNSE, Zscaler Certified, or equivalent. Familiarity with secure hybrid work and cloud networking models. Background in network performance optimization, user-centric design, and security compliance. Who You'll Work With Work Environment & Additional Information: Hybrid or on-site work model. Occasional travel for collaboration, vendor management, or strategic alignment. Must thrive in a fast-paced, globally distributed, high-scale environment. The Director - Remote Connectivity plays a central role in delivering secure and seamless access for BCG's workforce. Through modern technologies, observability, and a relentless focus on user experience, this leader will ensure BCG's global connectivity is always available, always secure, and always optimized for performance. Additional info Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $181,000.00 - $221,000.00 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
The role will be responsible for working with the Optical Transmission team to audit the network proactively, capturing non-conformances and remediating where possible. The successful candidate will also be responsible for working with our NOC, Networks teams to implement projects works such as expansions or upgrades. The role will also cover testing of new products, tools, documenting, and providing written reports and other feedback. Finally, the Telecommunication Fibre Engineer s role will include the provision of bespoke VIP and executive escalation response where more complex solutions are required to resolve an incident or problem. There is an on-call duty requirement. Note: The role will cover our West region, which stretches from Plymouth to Birmingham, so there will be significant travel on occasions. Preferred location would be around the Gloucester area. Key Accountability & Responsibilities Strong transmission professional expertise and diversifying (or looking to) into electrical installation and air conditioning Assist in the upkeep of the quality of the fibre optic network Contribute to the development of network quality standards Auditing of optical networks and civil engineering works Improving the reliability of the network (analysing and preventing future failures from occurring) Improving learning and understanding of the network (training and development of skills) Develop new process, products and methods to reduce costs and maximise profits Provide support for escalated cases in the field Assist with the expansion of the network into new areas On-call duty Knowledge & Skills The successful candidate will have a varied experience of previous fibre optic network builds and have worked in telecoms or related (e.g. utilities) with experience of building and testing fibre networks and writing technical and quality related documents. The successful candidate will be able to demonstrate their skills and abilities for developing quality standards and reducing the failure rates of the network. Essential skills Development of network standards and quality/workmanship guidance documentation Good knowledge of fibre optic telecommunications, both theoretical and practical, including splicing, closure build Knowledge and experience of utilities working practices in the UK, including awareness of Streetworks and safe working practices Written communication using standard office software (e.g. Microsoft Office, Visio) Ability to work on their own initiative with little supervision or as part of a team Electrical skillset beneficial Desirable skills Experience in delivering training and developing skills within your team Electrical skillset beneficial DC (Direct current) Ability to problem solve and to identify improvements with processes, tooling, and materials Effective communication skills, able to clearly describe and discuss complex engineering challenges Prior experience working in field operations roles Prior experience in management of teams Qualifications & Accreditations Fibre optic qualifications such as City & Guilds accredited fibre optic splicing courses preferred Electrical installation, Air conditioning such as City & Guilds accreditation preferred Clean full UK driving licence DBS check (or ability to pass) NRSWA Chapter 8 Unit 2 (Signing, Lighting and Guarding), Unit 10 desirable Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Note: All offers of employment will be subject to interview. Further to this, we must take steps to ensure that our company vehicle drivers are safe, as such you will not only be required to undergo licence checks and regular monitoring of your driving style, but you will also be required to undergo a drug & alcohol test as part of your onboarding. Your offer of employment will be withdrawn if you fail this drug & alcohol test. Employees will then be required to cooperate with a programme of random drug & alcohol testing throughout their employment. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
Oct 08, 2025
Full time
The role will be responsible for working with the Optical Transmission team to audit the network proactively, capturing non-conformances and remediating where possible. The successful candidate will also be responsible for working with our NOC, Networks teams to implement projects works such as expansions or upgrades. The role will also cover testing of new products, tools, documenting, and providing written reports and other feedback. Finally, the Telecommunication Fibre Engineer s role will include the provision of bespoke VIP and executive escalation response where more complex solutions are required to resolve an incident or problem. There is an on-call duty requirement. Note: The role will cover our West region, which stretches from Plymouth to Birmingham, so there will be significant travel on occasions. Preferred location would be around the Gloucester area. Key Accountability & Responsibilities Strong transmission professional expertise and diversifying (or looking to) into electrical installation and air conditioning Assist in the upkeep of the quality of the fibre optic network Contribute to the development of network quality standards Auditing of optical networks and civil engineering works Improving the reliability of the network (analysing and preventing future failures from occurring) Improving learning and understanding of the network (training and development of skills) Develop new process, products and methods to reduce costs and maximise profits Provide support for escalated cases in the field Assist with the expansion of the network into new areas On-call duty Knowledge & Skills The successful candidate will have a varied experience of previous fibre optic network builds and have worked in telecoms or related (e.g. utilities) with experience of building and testing fibre networks and writing technical and quality related documents. The successful candidate will be able to demonstrate their skills and abilities for developing quality standards and reducing the failure rates of the network. Essential skills Development of network standards and quality/workmanship guidance documentation Good knowledge of fibre optic telecommunications, both theoretical and practical, including splicing, closure build Knowledge and experience of utilities working practices in the UK, including awareness of Streetworks and safe working practices Written communication using standard office software (e.g. Microsoft Office, Visio) Ability to work on their own initiative with little supervision or as part of a team Electrical skillset beneficial Desirable skills Experience in delivering training and developing skills within your team Electrical skillset beneficial DC (Direct current) Ability to problem solve and to identify improvements with processes, tooling, and materials Effective communication skills, able to clearly describe and discuss complex engineering challenges Prior experience working in field operations roles Prior experience in management of teams Qualifications & Accreditations Fibre optic qualifications such as City & Guilds accredited fibre optic splicing courses preferred Electrical installation, Air conditioning such as City & Guilds accreditation preferred Clean full UK driving licence DBS check (or ability to pass) NRSWA Chapter 8 Unit 2 (Signing, Lighting and Guarding), Unit 10 desirable Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Note: All offers of employment will be subject to interview. Further to this, we must take steps to ensure that our company vehicle drivers are safe, as such you will not only be required to undergo licence checks and regular monitoring of your driving style, but you will also be required to undergo a drug & alcohol test as part of your onboarding. Your offer of employment will be withdrawn if you fail this drug & alcohol test. Employees will then be required to cooperate with a programme of random drug & alcohol testing throughout their employment. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
Are you ready to make a tangible impact on the UK's strategic road network? We're recruiting for a Highways Technology Engineer to join our dynamic Area 12 team, where innovation meets infrastructure. This is an exciting opportunity to work on the maintenance and repair of roadside technology assets across National Highways Area 12. From traffic signals and electronic signage to fault diagnostics and system upgrades, you'll be at the forefront of keeping our roads safe, efficient, and future-ready. The primary depot for this position is West Cowick Maintenance Compound, Goole, DN14 9ED. However, the role is primarily remote and will require travel to multiple locations as necessary. This position offers a competitive salary and overtime. The standard hours of work are 45 hours per week, Monday - Friday, rotating days and nights. You will be required to participate in a standby rota. What You'll Do: Carrying out reactive maintenance to highways technology equipment, including but not limited to; Signs, Signals, Traffic Signals, CCTV, Emergency Roadside Telephones, Queue Protection and traffic counting equipment (including Radar) and Weather Stations. Perform planned cyclic maintenance in accordance with client requirements, manufacturer guidelines, and British Standards Carry out electronic diagnostic checks on highways communications assets for fault identification and resolution Prepare detailed reports and documentation covering maintenance actions, fault findings, upgrades, and asset conditions Provide expert technical advice to colleagues, clients, and contractors on procedures, issues, and best practices Assist with project administration and control, including progress tracking, resource management, and regulatory compliance Coordinate with third parties (contractors, suppliers, local authorities) during the deployment and integration of new highways communications infrastructure Participate in system upgrades, technology enhancements, and commissioning of new equipment Oversee asset inventory and support emergency responses to critical incidents affecting highway technology systems Contribute to health and safety compliance by performing risk assessments and following safe working practices Engage in training initiatives, mentor junior engineers, and pursue continuous professional development to stay updated on industry advancements Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Company Car: Choose between our range of electric vehicles, ensuring you work safely and efficiently. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles Training Opportunities: Comprehensive training is provided, including pathways to NVQ highways technology qualifications. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Essential: A full UK driving licence A relevant qualification in an electrical or engineering discipline Experience in highways technology or similar 18th Edition wiring regulations Technical competence Self-motivated and proactive in delivering solutions Desirable: 2391 Test and Inspection If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture ff diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Kayla Caruth, our recruiter for this role, at (url removed)
Oct 07, 2025
Full time
Are you ready to make a tangible impact on the UK's strategic road network? We're recruiting for a Highways Technology Engineer to join our dynamic Area 12 team, where innovation meets infrastructure. This is an exciting opportunity to work on the maintenance and repair of roadside technology assets across National Highways Area 12. From traffic signals and electronic signage to fault diagnostics and system upgrades, you'll be at the forefront of keeping our roads safe, efficient, and future-ready. The primary depot for this position is West Cowick Maintenance Compound, Goole, DN14 9ED. However, the role is primarily remote and will require travel to multiple locations as necessary. This position offers a competitive salary and overtime. The standard hours of work are 45 hours per week, Monday - Friday, rotating days and nights. You will be required to participate in a standby rota. What You'll Do: Carrying out reactive maintenance to highways technology equipment, including but not limited to; Signs, Signals, Traffic Signals, CCTV, Emergency Roadside Telephones, Queue Protection and traffic counting equipment (including Radar) and Weather Stations. Perform planned cyclic maintenance in accordance with client requirements, manufacturer guidelines, and British Standards Carry out electronic diagnostic checks on highways communications assets for fault identification and resolution Prepare detailed reports and documentation covering maintenance actions, fault findings, upgrades, and asset conditions Provide expert technical advice to colleagues, clients, and contractors on procedures, issues, and best practices Assist with project administration and control, including progress tracking, resource management, and regulatory compliance Coordinate with third parties (contractors, suppliers, local authorities) during the deployment and integration of new highways communications infrastructure Participate in system upgrades, technology enhancements, and commissioning of new equipment Oversee asset inventory and support emergency responses to critical incidents affecting highway technology systems Contribute to health and safety compliance by performing risk assessments and following safe working practices Engage in training initiatives, mentor junior engineers, and pursue continuous professional development to stay updated on industry advancements Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Company Car: Choose between our range of electric vehicles, ensuring you work safely and efficiently. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles Training Opportunities: Comprehensive training is provided, including pathways to NVQ highways technology qualifications. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Essential: A full UK driving licence A relevant qualification in an electrical or engineering discipline Experience in highways technology or similar 18th Edition wiring regulations Technical competence Self-motivated and proactive in delivering solutions Desirable: 2391 Test and Inspection If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture ff diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Kayla Caruth, our recruiter for this role, at (url removed)
About the Company: We are working on behalf of a leading consultancy firm within the highways sector that is looking to expand its team with a talented and motivated Quantity Surveyor. This consultancy has an excellent reputation for delivering high-quality services across a variety of infrastructure and highways projects. They offer a dynamic and collaborative environment where you will have the opportunity to work on high-profile projects with some of the most respected names in the industry. About the Role: Our client is seeking an experienced Quantity Surveyor to join their Bristol-based team. In this role, you will manage all aspects of cost and contract administration on highways projects, from feasibility through to completion. The role requires a high level of professionalism, attention to detail, and the ability to manage budgets, risks, and client relationships effectively. Key Responsibilities: Develop cost estimates, budgets, and feasibility studies for highways projects. Assist in preparing and reviewing tender documentation, including bills of quantities and contract terms. Oversee the tendering process and provide cost advice to the project team. Manage the financial aspects of ongoing projects, including interim valuations, payment applications, and variations. Monitor and report on project costs, ensuring effective cost control throughout the lifecycle of the project. Identify and manage project risks and opportunities. Work closely with senior quantity surveyors, project managers, and clients to ensure projects are completed within budget and on time. Ensure compliance with NEC3/NEC4, JCT contracts, and industry standards. Key Requirements: A degree in Quantity Surveying or a related discipline. Proven experience working as a Quantity Surveyor in the highways or civil engineering sector. Strong knowledge of NEC3/NEC4 contracts, JCT contracts, and construction law. Proficiency in cost management software such as CostX or similar. Excellent communication skills and the ability to build strong client relationships. Membership with RICS or a similar professional body is advantageous but not essential. Strong organisational skills, with the ability to manage multiple projects simultaneously. Why This Opportunity? Competitive salary with a generous benefits package. Opportunity to work on high-profile infrastructure and highways projects. A collaborative and supportive environment with opportunities for professional development. Flexibility around working hours and potential for remote working. Clear career progression with opportunities to advance within the company. How to Apply: If you are an experienced Quantity Surveyor with a background in the highways sector, we would love to hear from you. Please apply with your CV and a cover letter detailing your relevant experience and why this opportunity is the right fit for you.
Oct 02, 2025
Full time
About the Company: We are working on behalf of a leading consultancy firm within the highways sector that is looking to expand its team with a talented and motivated Quantity Surveyor. This consultancy has an excellent reputation for delivering high-quality services across a variety of infrastructure and highways projects. They offer a dynamic and collaborative environment where you will have the opportunity to work on high-profile projects with some of the most respected names in the industry. About the Role: Our client is seeking an experienced Quantity Surveyor to join their Bristol-based team. In this role, you will manage all aspects of cost and contract administration on highways projects, from feasibility through to completion. The role requires a high level of professionalism, attention to detail, and the ability to manage budgets, risks, and client relationships effectively. Key Responsibilities: Develop cost estimates, budgets, and feasibility studies for highways projects. Assist in preparing and reviewing tender documentation, including bills of quantities and contract terms. Oversee the tendering process and provide cost advice to the project team. Manage the financial aspects of ongoing projects, including interim valuations, payment applications, and variations. Monitor and report on project costs, ensuring effective cost control throughout the lifecycle of the project. Identify and manage project risks and opportunities. Work closely with senior quantity surveyors, project managers, and clients to ensure projects are completed within budget and on time. Ensure compliance with NEC3/NEC4, JCT contracts, and industry standards. Key Requirements: A degree in Quantity Surveying or a related discipline. Proven experience working as a Quantity Surveyor in the highways or civil engineering sector. Strong knowledge of NEC3/NEC4 contracts, JCT contracts, and construction law. Proficiency in cost management software such as CostX or similar. Excellent communication skills and the ability to build strong client relationships. Membership with RICS or a similar professional body is advantageous but not essential. Strong organisational skills, with the ability to manage multiple projects simultaneously. Why This Opportunity? Competitive salary with a generous benefits package. Opportunity to work on high-profile infrastructure and highways projects. A collaborative and supportive environment with opportunities for professional development. Flexibility around working hours and potential for remote working. Clear career progression with opportunities to advance within the company. How to Apply: If you are an experienced Quantity Surveyor with a background in the highways sector, we would love to hear from you. Please apply with your CV and a cover letter detailing your relevant experience and why this opportunity is the right fit for you.
Job Title: Senior Heritage Consultant Location: Cambridge Salary: 40-48,000 About the company: The practice is an architecture, masterplanning, and heritage consultancy with a long, distinguished history, focused on sustainably enhancing significant buildings and places. It works across a range of sectors- including cultural, public, education, residential, hospitality, commercial, infrastructure, and faith- combining deep expertise in conservation, heritage, design, and planning. The practice emphasises thoughtful understanding of heritage and designs responsively and responsibly for future generations. It has recently achieved B Corporation status, reflecting a commitment to high social and environmental standards. Benefits Hybrid working model, enabling a flexible balance between office and remote work Generous leave, increasing with length of service Life assurance Study sponsorship with paid study leave Sabbaticals Employee assistance programme Season ticket loans and cycle-to-work scheme Virtual GP service Coverage of professional subscription fees Company day out and team-building events Volunteering scheme Enhanced learning and development opportunities Daily Duties Lead heritage consultancy projects in the East of England region, with occasional London projects Produce heritage advice, reports, and outputs such as conservation management plans, significance and capacity analyses, and heritage impact assessments Undertake archival and desk-based research, as well as on-site built fabric analysis Collaborate with architects, engineers, statutory bodies, and other stakeholders to integrate heritage considerations Prepare fee proposals, tenders, and bids; contribute to business development and maintain client relationships Manage project resources, timelines, and budgets; review work of junior team members Mentor, develop, and oversee junior staff, helping to grow the team's skills and capacity Ideal Candidate Holds a relevant degree (e.g., architectural history, archaeology, building surveying, conservation, or planning) Has at least 7 years of relevant professional experience in heritage, conservation, or the built environment Strong skills in archival and desk research, built-fabric analysis, and high-quality report writing Demonstrable experience as a heritage lead, providing advice and guidance on projects Proven track record in preparing bids and fee proposals, winning work, and managing multiple simultaneous projects Sound understanding of national and local heritage policy, legislation, and guidance Experienced working with architects, engineers, and statutory stakeholders (e.g., conservation officers, Historic England) Member of a relevant professional body (IHBC, CIfA, or similar) To apply, please contact KAZ on (phone number removed) OR alternatively, send your updated CV and Portfolio across to (url removed) I hope to hear from you soon!
Sep 22, 2025
Full time
Job Title: Senior Heritage Consultant Location: Cambridge Salary: 40-48,000 About the company: The practice is an architecture, masterplanning, and heritage consultancy with a long, distinguished history, focused on sustainably enhancing significant buildings and places. It works across a range of sectors- including cultural, public, education, residential, hospitality, commercial, infrastructure, and faith- combining deep expertise in conservation, heritage, design, and planning. The practice emphasises thoughtful understanding of heritage and designs responsively and responsibly for future generations. It has recently achieved B Corporation status, reflecting a commitment to high social and environmental standards. Benefits Hybrid working model, enabling a flexible balance between office and remote work Generous leave, increasing with length of service Life assurance Study sponsorship with paid study leave Sabbaticals Employee assistance programme Season ticket loans and cycle-to-work scheme Virtual GP service Coverage of professional subscription fees Company day out and team-building events Volunteering scheme Enhanced learning and development opportunities Daily Duties Lead heritage consultancy projects in the East of England region, with occasional London projects Produce heritage advice, reports, and outputs such as conservation management plans, significance and capacity analyses, and heritage impact assessments Undertake archival and desk-based research, as well as on-site built fabric analysis Collaborate with architects, engineers, statutory bodies, and other stakeholders to integrate heritage considerations Prepare fee proposals, tenders, and bids; contribute to business development and maintain client relationships Manage project resources, timelines, and budgets; review work of junior team members Mentor, develop, and oversee junior staff, helping to grow the team's skills and capacity Ideal Candidate Holds a relevant degree (e.g., architectural history, archaeology, building surveying, conservation, or planning) Has at least 7 years of relevant professional experience in heritage, conservation, or the built environment Strong skills in archival and desk research, built-fabric analysis, and high-quality report writing Demonstrable experience as a heritage lead, providing advice and guidance on projects Proven track record in preparing bids and fee proposals, winning work, and managing multiple simultaneous projects Sound understanding of national and local heritage policy, legislation, and guidance Experienced working with architects, engineers, and statutory stakeholders (e.g., conservation officers, Historic England) Member of a relevant professional body (IHBC, CIfA, or similar) To apply, please contact KAZ on (phone number removed) OR alternatively, send your updated CV and Portfolio across to (url removed) I hope to hear from you soon!