Retail Store Manager - Jollyes Pets - Carlisle. Salary £27,011 - £30,322 p.a. + bonus potential of £2-10k p.a Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Carlisle store. This is a fantastic opportunity to join a company voted by Retail Week as ' Best Retailer 2024 ' ( Best Places to Work' list. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £27,011 - £30,322 - p.a., plus annual bonus potential of £2-10k p.a. subject to reaching pre-agreed measures. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for your ongoing skills development and future progression The Role - Store Manager: Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. ( Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives. The Skills: To be successful in this role, joining as a Store Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders. Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware, able to manage your P&L and have a proactive approach. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Oct 18, 2025
Full time
Retail Store Manager - Jollyes Pets - Carlisle. Salary £27,011 - £30,322 p.a. + bonus potential of £2-10k p.a Managing the daily operations of the store, including team management, store standards, stock management and delivering excellent customer service to our pet parents. Following exciting recent growth, Jollyes is looking for a talented individual to be the Store Manager in our Carlisle store. This is a fantastic opportunity to join a company voted by Retail Week as ' Best Retailer 2024 ' ( Best Places to Work' list. The Benefits: At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. Competitive salary of £27,011 - £30,322 - p.a., plus annual bonus potential of £2-10k p.a. subject to reaching pre-agreed measures. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for your ongoing skills development and future progression The Role - Store Manager: Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. You will have full responsibility for all aspects of running a successful store. Managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin along with control of costs. Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge. ( Training given) Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance. Helping to promote Jollyes as an employer of choice within your local community. Ensuring clear communication of key business updates and individual and team objectives. The Skills: To be successful in this role, joining as a Store Manager you'll need the following skills and experience: A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Previous retail store management experience, where you have taken a hands-on approach to managing the business on a daily basis and planned activity for the store's short, medium and long term success. A sound decision maker, able to communicate objectives effectively and build high performing and highly engaged teams, ensuring succession plans are in place to develop your future leaders. Able to demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance. You should be commercially aware, able to manage your P&L and have a proactive approach. Full time, permanent position - 40 hours per week working 5 days out of 7. About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Store Manager!
Production Operator - North Uist Uist Asco, located about five miles from Lochmaddy on the Island of North Uist, is a seaweed processor that has been drying seaweeds since 2014. This region of Scotland has a long and proud history of harvesting seaweed and creating jobs and economic growth from this renewable marine resource. The Role: The Uist Asco Production Team is seeking a positive and dependable Production Operator to support our Production Facility in North Uist. It is a great opportunity for a local candidate who enjoys working with their hands and who would like to gain experience in a manufacturing setting while working with a world-leading organization. Sound like you? Responsibilities: Monitors equipment Packages (sewing, palletizing, stretch wrapping and storing) all products. Completes required documentation (time sheets, PMP, machine run time, change over check list) Completes any lab procedures and documentation that may be assigned by management. Cleans work area daily. Assist with maintaining and repairing the production equipment. Chops and spreads the seaweed as required. Completes other job duties as assigned. Supports the company's vision and policies regarding Health & Safety, Corporate Culture, and Environmental Management by displaying the appropriate leadership and behaviours toward meeting the company's objectives in these areas. Qualifications: Standard Grade or equivalent education Experience in operating forklifts, telehandlers, etc would be an Asset (additional training can be provided) Ability to lift heavy items in a repetitive manner. Flexible approach to work and comfortable working in a shift environment. If this job sounds like it was made for you, we'd like to meet you. To further explore this opportunity, just submit your application to Angus Ferguson, Plant Manager at _. _We thank all applicants for their interest, however, only those selected for an interview will be contacted. No phone calls please. _ We truly believe we can create a sustainable world by advancing the science of seaweed. Job Types: Full-time, Permanent Pay: From £26,520.00 per year Benefits: Bereavement leave Company pension Free parking Life insurance On-site parking Private dental insurance Private medical insurance Sick pay Work Location: In person
Oct 18, 2025
Full time
Production Operator - North Uist Uist Asco, located about five miles from Lochmaddy on the Island of North Uist, is a seaweed processor that has been drying seaweeds since 2014. This region of Scotland has a long and proud history of harvesting seaweed and creating jobs and economic growth from this renewable marine resource. The Role: The Uist Asco Production Team is seeking a positive and dependable Production Operator to support our Production Facility in North Uist. It is a great opportunity for a local candidate who enjoys working with their hands and who would like to gain experience in a manufacturing setting while working with a world-leading organization. Sound like you? Responsibilities: Monitors equipment Packages (sewing, palletizing, stretch wrapping and storing) all products. Completes required documentation (time sheets, PMP, machine run time, change over check list) Completes any lab procedures and documentation that may be assigned by management. Cleans work area daily. Assist with maintaining and repairing the production equipment. Chops and spreads the seaweed as required. Completes other job duties as assigned. Supports the company's vision and policies regarding Health & Safety, Corporate Culture, and Environmental Management by displaying the appropriate leadership and behaviours toward meeting the company's objectives in these areas. Qualifications: Standard Grade or equivalent education Experience in operating forklifts, telehandlers, etc would be an Asset (additional training can be provided) Ability to lift heavy items in a repetitive manner. Flexible approach to work and comfortable working in a shift environment. If this job sounds like it was made for you, we'd like to meet you. To further explore this opportunity, just submit your application to Angus Ferguson, Plant Manager at _. _We thank all applicants for their interest, however, only those selected for an interview will be contacted. No phone calls please. _ We truly believe we can create a sustainable world by advancing the science of seaweed. Job Types: Full-time, Permanent Pay: From £26,520.00 per year Benefits: Bereavement leave Company pension Free parking Life insurance On-site parking Private dental insurance Private medical insurance Sick pay Work Location: In person
Young People Case Worker We have a new role available for Case Workers to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported and community-based accommodation, based in Bishop Auckland and Tow Law County Durham. Position: Young People Case Worker Location: County Durham Contract: Full time, permanent Hours: 37.5 hours a week Salary: £24,136 Per Annum plus pension and other benefits Closing Date: Sunday 5th October 2025 Key Note: Due to shift times, geographical location and type of work. We request people to have access to a car. About the Role As Young People Case Worker you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director, you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. The service consists of two hubs, 1 in Bishop Auckland and 1 in Tow Law and we have an Outreach service to 7 dispersed properties in Bishop Auckland. Your role will span all three areas for job rotation and continuity of service. The team follow a 5-week shift pattern of 8-hour shifts between hrs including weekends and bank holidays as one service is 24/7 and both sites have dedicated night staff. Early shifts (Apply online only), Late shifts (Apply online only) and Main shifts (Apply online only)/(Apply online only) (Depending on hub) The accommodation services are based in Bishop Auckland and Tow Law in County Durham. You will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on. You will be responsible for a caseload of clients as well as shared responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. This includes outreach support to clients in dispersed properties in the area. The role does involve lone working. Key responsibilities include: Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed. Act as key worker for a caseload of clients, leading on risk and needs assessments and SMART, outcomes-based support plans. Provide personalised, flexible, and creative support, involving clients in decision-making and encouraging participation in activities. Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols. Support clients to access Education, Training, Employment, and Volunteering opportunities aligned with their goals and aspirations. Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition. Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings. Maintain clear, accurate records and participate in team rotas, including evenings and weekends, carrying out additional duties as required. About You You will need to have the following skills and experience: Experience working with young people or those affected by homelessness. Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system. Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures. Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity. Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.
Oct 18, 2025
Full time
Young People Case Worker We have a new role available for Case Workers to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported and community-based accommodation, based in Bishop Auckland and Tow Law County Durham. Position: Young People Case Worker Location: County Durham Contract: Full time, permanent Hours: 37.5 hours a week Salary: £24,136 Per Annum plus pension and other benefits Closing Date: Sunday 5th October 2025 Key Note: Due to shift times, geographical location and type of work. We request people to have access to a car. About the Role As Young People Case Worker you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director, you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. The service consists of two hubs, 1 in Bishop Auckland and 1 in Tow Law and we have an Outreach service to 7 dispersed properties in Bishop Auckland. Your role will span all three areas for job rotation and continuity of service. The team follow a 5-week shift pattern of 8-hour shifts between hrs including weekends and bank holidays as one service is 24/7 and both sites have dedicated night staff. Early shifts (Apply online only), Late shifts (Apply online only) and Main shifts (Apply online only)/(Apply online only) (Depending on hub) The accommodation services are based in Bishop Auckland and Tow Law in County Durham. You will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on. You will be responsible for a caseload of clients as well as shared responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. This includes outreach support to clients in dispersed properties in the area. The role does involve lone working. Key responsibilities include: Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed. Act as key worker for a caseload of clients, leading on risk and needs assessments and SMART, outcomes-based support plans. Provide personalised, flexible, and creative support, involving clients in decision-making and encouraging participation in activities. Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols. Support clients to access Education, Training, Employment, and Volunteering opportunities aligned with their goals and aspirations. Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition. Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings. Maintain clear, accurate records and participate in team rotas, including evenings and weekends, carrying out additional duties as required. About You You will need to have the following skills and experience: Experience working with young people or those affected by homelessness. Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system. Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures. Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity. Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.
More About The Role Our Technical / Quality team are a very important team when it comes to Morrisons Manufacturing. It's down to them to ensure we're legally compliant from a food safety point of view. Our sites are super busy, ever-demanding and our standards are high - keeping our Technical team busy every day. Reporting to the Shift Technical Manager, you will: Monitor, control and audit the production process Ensure that conformity and non-conformity are communicated, followed up and closed off. Investigate any food safety incidents applying root cause analysis and ensure that the day to day site technical function is achieved Support the site management team during any external accreditation such as BRC and Morrisons manufacturing standards Ensure that the site production is supported during the launch of any new product line About You As well as a keen eye for detail you will also need: The confidence to challenge with a proactive and can do attitude To be a team player and an effective communicator Good PC skills (especially Google) Food experience in a technical or similar type role. A HACCP qualification or a food safety qualification (ideally) In return for your hard work we will offer you: Six weeks holiday (including bank holidays) and a guaranteed day off that's important to you - whether that be a birthday, religious holiday or a special occasion 15% discount in our supermarkets and convenience stores available from the day you join us Additional 10% discount card for a Friend or Family member Career progression and development opportunities Subsidised staff canteen Competitive pension and life assurance Healthcare/Well-being benefits including Aviva Digital GP Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more Optional Payroll charity donations A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave About The Company You ll find a great big welcome here at Myton Food Group - the part of our business that looks after manufacturing, whilst maintaining strong roots within Morrisons Supermarkets. At Myton Food Group, we have a legacy to be proud of. We re British farming s biggest single direct customer. We buy from highly valued suppliers. And we re passionate about the quality of our food. Today, we have 19 manufacturing sites across the UK, where we pack and process fresh meats and fish, savoury and sweet pies, fruit and veg, flower bouquets, bread and lots more. We really do stand out in the world of food manufacturing. But what we re especially proud of is the way we all get stuck in and work as a team, in partnership across our supply chain. Read more about what we do at our Myton Food Group website.
Oct 18, 2025
Full time
More About The Role Our Technical / Quality team are a very important team when it comes to Morrisons Manufacturing. It's down to them to ensure we're legally compliant from a food safety point of view. Our sites are super busy, ever-demanding and our standards are high - keeping our Technical team busy every day. Reporting to the Shift Technical Manager, you will: Monitor, control and audit the production process Ensure that conformity and non-conformity are communicated, followed up and closed off. Investigate any food safety incidents applying root cause analysis and ensure that the day to day site technical function is achieved Support the site management team during any external accreditation such as BRC and Morrisons manufacturing standards Ensure that the site production is supported during the launch of any new product line About You As well as a keen eye for detail you will also need: The confidence to challenge with a proactive and can do attitude To be a team player and an effective communicator Good PC skills (especially Google) Food experience in a technical or similar type role. A HACCP qualification or a food safety qualification (ideally) In return for your hard work we will offer you: Six weeks holiday (including bank holidays) and a guaranteed day off that's important to you - whether that be a birthday, religious holiday or a special occasion 15% discount in our supermarkets and convenience stores available from the day you join us Additional 10% discount card for a Friend or Family member Career progression and development opportunities Subsidised staff canteen Competitive pension and life assurance Healthcare/Well-being benefits including Aviva Digital GP Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more Optional Payroll charity donations A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave About The Company You ll find a great big welcome here at Myton Food Group - the part of our business that looks after manufacturing, whilst maintaining strong roots within Morrisons Supermarkets. At Myton Food Group, we have a legacy to be proud of. We re British farming s biggest single direct customer. We buy from highly valued suppliers. And we re passionate about the quality of our food. Today, we have 19 manufacturing sites across the UK, where we pack and process fresh meats and fish, savoury and sweet pies, fruit and veg, flower bouquets, bread and lots more. We really do stand out in the world of food manufacturing. But what we re especially proud of is the way we all get stuck in and work as a team, in partnership across our supply chain. Read more about what we do at our Myton Food Group website.
Job Title: Principal C&I Engineer - Assurance Location: Barrow-In-Furness (2 days minimum on site per fortnight). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable depending on experience What you'll be doing: Contribute to the development of a safety-informed approach for C&I design on next-generation nuclear submarines Ensure assurance of key safety artefacts for the C&I design, including requirements elicitation and electrical schematics Collaborate closely with safety teams across the submarines enterprise to reach alignment on safety-related matters Provide oversight for the delivery of the vehicle control solution and the supporting control strategy, managing complex stakeholder relationships Coordinate with the engineering manager to support the delivery of C&I systems, reporting progress using agile toolsets Drive the execution of the engineering delivery plan, ensuring alignment with project schedules Offer guidance on engineering methods and processes to support successful delivery of the plan Mentor and support the Engineering Delivery Team, working with a range of SQEP levels to develop technical solutions and foster team growth Liaise with legacy stakeholders to evolve a technical solution based on an established baseline design Your skills and experiences: Essential Proven background in IEC 61508 - Functional Safety (or similar), including producing supporting evidence to substantiate safety claims Developed complex C&I designs for large-scale systems, ensuring compliance with functional, defence, and industrial standards Managed non-functional requirements such as EMC and shock, aligning with industrial compliance standards Skilled in authoring and reviewing key design documents including I/O schedules, functional design specifications, functional chronicles, and interface control documents Holds a degree-level qualification (or equivalent experience) in a relevant STEM subject such as Engineering, Physics, Mathematics, or Science Desirable: Understanding of control system architecture and communication protocols (i.e. RS-485, PROFIBUS) Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Platform Complex Systems - C&I Embed team: You will be working with a multitude of stakeholders to develop the design of the C&I for the Royal Navy's next generation attack class submarine. The Platform Complex Systems team a team ranging from engineers, designers and supporting functions with a range of experiences from graduates through to principal engineers. The Platform Complex Systems team is responsible for the delivery of 28+ C&I and Internal Communication Systems plus are responsible for the technical co-ordination and delivery of over 80+ C&I systems. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 9th November 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Oct 18, 2025
Full time
Job Title: Principal C&I Engineer - Assurance Location: Barrow-In-Furness (2 days minimum on site per fortnight). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable depending on experience What you'll be doing: Contribute to the development of a safety-informed approach for C&I design on next-generation nuclear submarines Ensure assurance of key safety artefacts for the C&I design, including requirements elicitation and electrical schematics Collaborate closely with safety teams across the submarines enterprise to reach alignment on safety-related matters Provide oversight for the delivery of the vehicle control solution and the supporting control strategy, managing complex stakeholder relationships Coordinate with the engineering manager to support the delivery of C&I systems, reporting progress using agile toolsets Drive the execution of the engineering delivery plan, ensuring alignment with project schedules Offer guidance on engineering methods and processes to support successful delivery of the plan Mentor and support the Engineering Delivery Team, working with a range of SQEP levels to develop technical solutions and foster team growth Liaise with legacy stakeholders to evolve a technical solution based on an established baseline design Your skills and experiences: Essential Proven background in IEC 61508 - Functional Safety (or similar), including producing supporting evidence to substantiate safety claims Developed complex C&I designs for large-scale systems, ensuring compliance with functional, defence, and industrial standards Managed non-functional requirements such as EMC and shock, aligning with industrial compliance standards Skilled in authoring and reviewing key design documents including I/O schedules, functional design specifications, functional chronicles, and interface control documents Holds a degree-level qualification (or equivalent experience) in a relevant STEM subject such as Engineering, Physics, Mathematics, or Science Desirable: Understanding of control system architecture and communication protocols (i.e. RS-485, PROFIBUS) Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Platform Complex Systems - C&I Embed team: You will be working with a multitude of stakeholders to develop the design of the C&I for the Royal Navy's next generation attack class submarine. The Platform Complex Systems team a team ranging from engineers, designers and supporting functions with a range of experiences from graduates through to principal engineers. The Platform Complex Systems team is responsible for the delivery of 28+ C&I and Internal Communication Systems plus are responsible for the technical co-ordination and delivery of over 80+ C&I systems. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 9th November 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Property Manager Milton Keynes - with travel to sites nationwide Permanent £50,000 to £60,000 DOE We are excited to be partnering with one of the UK's largest and most respected regional consultancies to recruit a Property Manager. This is a rare opportunity to take ownership of a diverse, multi-client portfolio spanning industrial, office, and neighbourhood retail properties - while enjoying the autonomy to manage your patch your way! You will join a high-performing Property & Asset Management team, combining strategic oversight with hands-on operational delivery. Your focus will be to protect and enhance asset value, ensure compliance, and deliver an exceptional experience for tenants and clients alike. Property Manager Responsibilities: Managing the day-to-day operations of a varied commercial property portfolio. Conducting regular site inspections, ensuring all assets comply with Health & Safety and statutory regulations. Maintaining strong relationships with tenants, supporting lease compliance and resolving property-related issues. Overseeing service charge budgets, including monitoring, reconciliation, and cost-effective procurement of utilities and services. Managing third-party contractors to deliver maintenance and building services to a professional standard. Working closely with clients on value-enhancing opportunities, including rent reviews, lettings, and lease renewals. Contributing to strategic reporting and ensure consistent delivery of high-quality property management services. What we are looking for in a Property Manager: Proven experience in commercial property management across retail, office, and industrial sectors. Strong knowledge of service charges, landlord & tenant matters, and compliance requirements. Skilled at managing multiple priorities and building trusted relationships with stakeholders. Organised, detail-oriented, and confident working independently as well as in a team. A proactive, solutions-focused mindset. Why this role? Variety - no two days (or assets) are the same. Autonomy - full ownership of your portfolio, with support from a collaborative team. Impact - make a visible difference to asset performance and client satisfaction. Excellent Benefits package. If you're ready to take the next step in your facilities and property management career, delivering excellence across a dynamic and rewarding portfolio, we'd love to hear from you. Ascendant Recruitment is one of Milton Keynes leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, Sales & Digital Marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit
Oct 17, 2025
Full time
Property Manager Milton Keynes - with travel to sites nationwide Permanent £50,000 to £60,000 DOE We are excited to be partnering with one of the UK's largest and most respected regional consultancies to recruit a Property Manager. This is a rare opportunity to take ownership of a diverse, multi-client portfolio spanning industrial, office, and neighbourhood retail properties - while enjoying the autonomy to manage your patch your way! You will join a high-performing Property & Asset Management team, combining strategic oversight with hands-on operational delivery. Your focus will be to protect and enhance asset value, ensure compliance, and deliver an exceptional experience for tenants and clients alike. Property Manager Responsibilities: Managing the day-to-day operations of a varied commercial property portfolio. Conducting regular site inspections, ensuring all assets comply with Health & Safety and statutory regulations. Maintaining strong relationships with tenants, supporting lease compliance and resolving property-related issues. Overseeing service charge budgets, including monitoring, reconciliation, and cost-effective procurement of utilities and services. Managing third-party contractors to deliver maintenance and building services to a professional standard. Working closely with clients on value-enhancing opportunities, including rent reviews, lettings, and lease renewals. Contributing to strategic reporting and ensure consistent delivery of high-quality property management services. What we are looking for in a Property Manager: Proven experience in commercial property management across retail, office, and industrial sectors. Strong knowledge of service charges, landlord & tenant matters, and compliance requirements. Skilled at managing multiple priorities and building trusted relationships with stakeholders. Organised, detail-oriented, and confident working independently as well as in a team. A proactive, solutions-focused mindset. Why this role? Variety - no two days (or assets) are the same. Autonomy - full ownership of your portfolio, with support from a collaborative team. Impact - make a visible difference to asset performance and client satisfaction. Excellent Benefits package. If you're ready to take the next step in your facilities and property management career, delivering excellence across a dynamic and rewarding portfolio, we'd love to hear from you. Ascendant Recruitment is one of Milton Keynes leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, Sales & Digital Marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit
Job Description Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Housekeeper to help us achieve our goals. Joining us at Nesbit House , our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing To ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms. Handling laundry and linen care with attention to residents' personal belongings. Interacting with residents, offering assistance when needed to help them feel at ease. Maintaining housekeeping supplies, reporting any shortages to the manager. Working closely with caregivers and other staff to support the overall care plan and home operations. Could you be part of our team? About You: Previous domestic experience in a similar care home setting Flexible and reliable attitude Committed to customer care and first-class service provision Basic knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environment If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Sevenoak's most stunning care home Nesbit House is a luxurious care home in Sevenoaks, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Oct 17, 2025
Full time
Job Description Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Housekeeper to help us achieve our goals. Joining us at Nesbit House , our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing To ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms. Handling laundry and linen care with attention to residents' personal belongings. Interacting with residents, offering assistance when needed to help them feel at ease. Maintaining housekeeping supplies, reporting any shortages to the manager. Working closely with caregivers and other staff to support the overall care plan and home operations. Could you be part of our team? About You: Previous domestic experience in a similar care home setting Flexible and reliable attitude Committed to customer care and first-class service provision Basic knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environment If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Sevenoak's most stunning care home Nesbit House is a luxurious care home in Sevenoaks, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Here at Blueprint Recruitment, we have an exciting opportunity on offer for a seasoned M&E Site Manager to join a specialist utilities contractor, on a contract basis. As the successful candidate, you will be required to work on-site from our client's office, located near Wiltshire. Within this role, you will be responsible for managing and overseeing a variety of Mechanical and Electrical projects, leading a team of professionals throughout. - Competitive day rate ranging from £550-£650 (depending on experience). - On-site working arrangements. Responsibilities: -Manage and oversee all ongoing M+E Engineering works, ensuring it aligns with SHES and quality standards. -Lead the delivery of all civil works, ensuring it complies with project specifications, focusing on material coordination, plant, and resource planning and arrangement. -Oversee the planning and integration of temporary works, allowing for effective identification and management in a timely manner. -Draft and analyse RAMS, manage and maintain QA documentation, whilst ensuring the completion of as-built records and reports. -Manage the production of Electrical drawings and models, with consideration of SR135 and looking into resolving buildability concerns and queries. -Host weekly coordination and SHES meetings to ensure that all teams have an understanding on project ongoings and the maintenance of health and safety. Requirements: -Previous experience as a M&E Site Manager, or a related position, with an understanding of Mechanical and Electrical project ongoings. -Relevant industry certifications and abilities, such as SR163, SMSTS, HSG47, NSI 6&8, Temporary Works Supervisor (TSW), with Fire Marshal and First Aid training. -Strong understanding of technical drawing, specification, and interface management review processes. -Solid communication, leadership, and stakeholder management skills, with the ability to build and maintain rapport across all teams. -Competent in scheduling, planning, and promoting project development and progression, with a commitment to high quality, best practices, and safety.
Oct 17, 2025
Full time
Here at Blueprint Recruitment, we have an exciting opportunity on offer for a seasoned M&E Site Manager to join a specialist utilities contractor, on a contract basis. As the successful candidate, you will be required to work on-site from our client's office, located near Wiltshire. Within this role, you will be responsible for managing and overseeing a variety of Mechanical and Electrical projects, leading a team of professionals throughout. - Competitive day rate ranging from £550-£650 (depending on experience). - On-site working arrangements. Responsibilities: -Manage and oversee all ongoing M+E Engineering works, ensuring it aligns with SHES and quality standards. -Lead the delivery of all civil works, ensuring it complies with project specifications, focusing on material coordination, plant, and resource planning and arrangement. -Oversee the planning and integration of temporary works, allowing for effective identification and management in a timely manner. -Draft and analyse RAMS, manage and maintain QA documentation, whilst ensuring the completion of as-built records and reports. -Manage the production of Electrical drawings and models, with consideration of SR135 and looking into resolving buildability concerns and queries. -Host weekly coordination and SHES meetings to ensure that all teams have an understanding on project ongoings and the maintenance of health and safety. Requirements: -Previous experience as a M&E Site Manager, or a related position, with an understanding of Mechanical and Electrical project ongoings. -Relevant industry certifications and abilities, such as SR163, SMSTS, HSG47, NSI 6&8, Temporary Works Supervisor (TSW), with Fire Marshal and First Aid training. -Strong understanding of technical drawing, specification, and interface management review processes. -Solid communication, leadership, and stakeholder management skills, with the ability to build and maintain rapport across all teams. -Competent in scheduling, planning, and promoting project development and progression, with a commitment to high quality, best practices, and safety.
We are seeking a highly motivated Business Development Manager to join the team in Eastmidlands, Lincolnshire & Yorkshire. You will assist the Regional Manager (in line with the Branch Manager) to plan and monitor the achievement of all agreed target customers across up to 4 branch locations within agreed business plans and to maximise customer development through agreed objectives in line with company expectations. Benefits include: Competitive Salary dependent on experience. Holidays from 20 working days plus all bank holidays, increased in line with service. Monthly and Yearly Sales bonuses available. Monthly and Yearly Promotional incentives. Key responsibilities: 1. Plan and prioritise company sales activities and customer/prospect contact to ensure the achievement of agreed business KPI s. Manage personal time and productivity, according to company requirements. 2. Plan and manage personal business territory according to an agreed market development strategy. Maintain and develop new and existing customers through appropriate propositions and ethical sales methods. Provide exemplary customer and internal communication to optimise quality of service, business growth, and customer satisfaction. 3. Plan and implement sales growth strategies and activities. 4. To fully utilize company, customer and prospect contact activities tools and systems, and update relevant information held in these systems. 5. Liaise with and utilise support from suppliers, and other partners as required. 6. Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company. 7. Attend meetings and contribute to company strategy and policymaking as required. 8. Adhere to health and safety policy, and other requirements relating to company and legal requirements. 9. Manage the upkeep and condition of company vehicle in accordance with company procedures. 10. Continually strive to develop the sales culture within the business units covered. Requirements: Proven experience within the Motor industry. In-depth knowledge of automotive parts, accessories, and related products. Proficient in using computer systems and software relevant to the industry. Knowledge of the local areas and customer base would be a distinct advantage. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
Oct 17, 2025
Full time
We are seeking a highly motivated Business Development Manager to join the team in Eastmidlands, Lincolnshire & Yorkshire. You will assist the Regional Manager (in line with the Branch Manager) to plan and monitor the achievement of all agreed target customers across up to 4 branch locations within agreed business plans and to maximise customer development through agreed objectives in line with company expectations. Benefits include: Competitive Salary dependent on experience. Holidays from 20 working days plus all bank holidays, increased in line with service. Monthly and Yearly Sales bonuses available. Monthly and Yearly Promotional incentives. Key responsibilities: 1. Plan and prioritise company sales activities and customer/prospect contact to ensure the achievement of agreed business KPI s. Manage personal time and productivity, according to company requirements. 2. Plan and manage personal business territory according to an agreed market development strategy. Maintain and develop new and existing customers through appropriate propositions and ethical sales methods. Provide exemplary customer and internal communication to optimise quality of service, business growth, and customer satisfaction. 3. Plan and implement sales growth strategies and activities. 4. To fully utilize company, customer and prospect contact activities tools and systems, and update relevant information held in these systems. 5. Liaise with and utilise support from suppliers, and other partners as required. 6. Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company. 7. Attend meetings and contribute to company strategy and policymaking as required. 8. Adhere to health and safety policy, and other requirements relating to company and legal requirements. 9. Manage the upkeep and condition of company vehicle in accordance with company procedures. 10. Continually strive to develop the sales culture within the business units covered. Requirements: Proven experience within the Motor industry. In-depth knowledge of automotive parts, accessories, and related products. Proficient in using computer systems and software relevant to the industry. Knowledge of the local areas and customer base would be a distinct advantage. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
Are you an experienced Contracts Manager looking for your next opportunity? We are seeking an experienced and dynamic Contracts Manager to join our client, a leading regional contractor, as they launch operations in the South West. This is a critical leadership role responsible for the successful delivery of multiple construction projects while supporting the establishment of operational processes, local supply chains, and commercial practices. As Contracts Manager, you will oversee project delivery from contract award through to final handover, ensuring quality, programme, and budget targets are met. You ll work closely with pre-construction, commercial, and site teams, and play a key part in setting up and expanding their new presence in the South West region. Key Responsibilities Oversee multiple construction projects across the region Manage contract administration in accordance with company standards and contractual obligations (e.g. NEC, JCT). Lead pre-start meetings, progress reviews, and final account closures. Monitor programme schedules, identify delays, and implement corrective actions. Ensure projects are delivered safely, on time, within budget, and to specification. Identify and manage risks and opportunities across contracts. Leadership & Development Manage and mentor Site Managers Site health & safety Support the establishment of local supply chains, subcontractor relationships, and labour resources. Represent the company with clients, consultants, and stakeholders to develop a positive regional reputation. In order to be successful in this position you will have a minimum of 10 years experience in construction contract management, with a proven track record delivering projects valued between £2M and £8M. It is essential that you have excellent leadership, organisational, and communication skills and are able to work autonomously in a fast-paced, evolving environment. For a confidential discussion and a detailed job description please get in touch.
Oct 17, 2025
Full time
Are you an experienced Contracts Manager looking for your next opportunity? We are seeking an experienced and dynamic Contracts Manager to join our client, a leading regional contractor, as they launch operations in the South West. This is a critical leadership role responsible for the successful delivery of multiple construction projects while supporting the establishment of operational processes, local supply chains, and commercial practices. As Contracts Manager, you will oversee project delivery from contract award through to final handover, ensuring quality, programme, and budget targets are met. You ll work closely with pre-construction, commercial, and site teams, and play a key part in setting up and expanding their new presence in the South West region. Key Responsibilities Oversee multiple construction projects across the region Manage contract administration in accordance with company standards and contractual obligations (e.g. NEC, JCT). Lead pre-start meetings, progress reviews, and final account closures. Monitor programme schedules, identify delays, and implement corrective actions. Ensure projects are delivered safely, on time, within budget, and to specification. Identify and manage risks and opportunities across contracts. Leadership & Development Manage and mentor Site Managers Site health & safety Support the establishment of local supply chains, subcontractor relationships, and labour resources. Represent the company with clients, consultants, and stakeholders to develop a positive regional reputation. In order to be successful in this position you will have a minimum of 10 years experience in construction contract management, with a proven track record delivering projects valued between £2M and £8M. It is essential that you have excellent leadership, organisational, and communication skills and are able to work autonomously in a fast-paced, evolving environment. For a confidential discussion and a detailed job description please get in touch.
Senior HR Business Partner UK and Ireland Reports to: Head of HR Location: Hybrid (min of 2 days per week on TP site if within reasonable travelling distance) will consider WAH if candidate not within reasonable travel to TP site Salary: TBC at interview Hours: 37.5 hours per week. Contract: Permanent Role Overview Whilst building & maintaining effective relationships with key stakeholders (internal & external), the Senior HR. Business Partner will work proactively with the Heads of HR to develop & deliver the full range of HR initiatives. You will be accountable to the Heads of HR in terms of driving & fulfilling strategic objectives in line with the national HR Strategy. You will work with key partners across a region to ensure that the employee culture is fully aligned to TP DNA. The Senior HR Business Partner will contribute to ensuring consistency in the development & roll out of HR policies & procedures. What are we looking for? The Senior HR Business Partner will be commercially minded and will be an intensely passionate and proactive Senior HR Business Partner, a professional with a solid background of being able to operate in a fast paced, truly employee, client & customer centric environment. You will have the ability to operate as a broad generalist, setting the commercial & non-bureaucratic standard, when it comes to practical & pragmatic HR application. You will have the determination tenacity, self-motivation, passion & focus on delivering outstanding results through leading people practices. As a strong Senior HR Business Partner you will be confident to use your strong influencing & negotiating skills to contribute to a successful impact across the business. You will possess excellent interpersonal skills, with the ability to build effective and sustainable relationships, at all levels. The Senior HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting HRBPs, employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. The Senior HR Business Partner will take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. Key Tasks/Responsibilities Specific objectives and deliverables will be agreed as part of your role and development review process, the points below are a summary of your main duties and responsibilities. Proactively lead, coach and mentor HR Business Partners (HRBP) in the provision of an effective business partnering service across the business Supports the HR function as a whole in shaping the People Strategy and delivering its objectives Act as senior point of contact and subject matter expert on complex employment cases and projects and provide HR related advice across the generalist range of the role Provide a superior level of practical advice, guidance and support to HRBPs, employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support. Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Support the implementation of the company's people plans by pro-actively working with staff and line managers to develop a culture of responsibility and accountability for front line human resources management and embed a people culture Partner and coach HRBPs and managers to support the delivery of people plans and initiatives and encourage a culture of line manager responsibility and accountability for front line human resources Proactively lead, manage and successfully deliver complex cross functional people projects across the organisation within specific timeframes Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Assist in the review, development and successful implementation of progressive people policies, processes and plans to drive continuous engagement and embed a people culture across the organisation Lead the implementation of continuous improvement initiatives, using business knowledge and intelligence to inform changes and develop solutions to ensure that all HR operational systems and processes are fit for purpose Utilise people data and analytics (including operational performance, quality, absence, attrition, and engagement levels), to measure trends and patterns to influence the effectiveness of our people policies and plans to help drive continuous improvements and increase performance. The Senior HR Business Partner will work in conjunction with the VPs/ Directors of Delivery to ensure company objectives are met Write and present formal reports up to and including Executive level as required in relation to specialist and generalist subject areas Lead and assist organisation transformation and change programmes, including restructuring, redundancy consultation, variation of contracts and TUPE transfers Develop and maintain strong relationships across a broad range of stakeholders, including directors, managers, employees and trade unions Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in these and able to effectively interpret and apply them in practice Attends internal and external meetings as required to represent the HR function Provides essential support to the Head of HR Business Partnering as needed and cover periods of annual leave etc Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Continually identifies new opportunities to add value to local and wider business area To be responsible for own and HRBPs professional and personal development and takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Adopts the Teleperformance management ethos of "Support First, Manage Later" when giving advice and support to ensure all employees receive ample help and encouragement to succeed, before management steps are taken to resolve any problems with performance, behaviours, and attendance Maintains open and honest channels of communication at all levels across your area to ensure employees and managers can approach you for advice, raise concerns and develop solutions to problems Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction Supports a working culture which is built on embracing diversity, respect and positivity, and a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland and Republic of Ireland if required) and the General Data Protection Regulations in the undertaking of any HR activities Responsible for own (and that of your teams where applicable) health, safety and welfare as well as being mindful of the wider team and surrounding colleagues. Attends H&S training as directed by your line manager or the wider business. Upholds and applies the relevant policies and procedures to provide a safeworking environment. Challenges/reports unsafe practices where required and supports the team and overall business to deliver health & safety needs in the workplace. Other duties as assigned What are we looking for? Education and Specific Training Formal qualification in a HR-related area, such as: Certificate in Human Resource Practice, or Degree in HR Management, or similar OR equivalent experience Membership of CIPD, or similar, is preferable Up to date employment law knowledge for UK and Northern Ireland is essential Work Experience Must be currently in an HR Business Partner role for the last consecutive 2 years in a contact centre environment Must reside in UK and eligible to work in the UK Special Certifications Lean Six Sigma certification at Yellow Belt level, preferred Technical Skills Comprehensive computer skills Proficient use of Microsoft Office tools including MS Word, Powerpoint, Excel, Outlook and others Comprehensive knowledge/experience using HRIS such as SAP, Cascade, Workday or other in-house equivalents
Oct 17, 2025
Full time
Senior HR Business Partner UK and Ireland Reports to: Head of HR Location: Hybrid (min of 2 days per week on TP site if within reasonable travelling distance) will consider WAH if candidate not within reasonable travel to TP site Salary: TBC at interview Hours: 37.5 hours per week. Contract: Permanent Role Overview Whilst building & maintaining effective relationships with key stakeholders (internal & external), the Senior HR. Business Partner will work proactively with the Heads of HR to develop & deliver the full range of HR initiatives. You will be accountable to the Heads of HR in terms of driving & fulfilling strategic objectives in line with the national HR Strategy. You will work with key partners across a region to ensure that the employee culture is fully aligned to TP DNA. The Senior HR Business Partner will contribute to ensuring consistency in the development & roll out of HR policies & procedures. What are we looking for? The Senior HR Business Partner will be commercially minded and will be an intensely passionate and proactive Senior HR Business Partner, a professional with a solid background of being able to operate in a fast paced, truly employee, client & customer centric environment. You will have the ability to operate as a broad generalist, setting the commercial & non-bureaucratic standard, when it comes to practical & pragmatic HR application. You will have the determination tenacity, self-motivation, passion & focus on delivering outstanding results through leading people practices. As a strong Senior HR Business Partner you will be confident to use your strong influencing & negotiating skills to contribute to a successful impact across the business. You will possess excellent interpersonal skills, with the ability to build effective and sustainable relationships, at all levels. The Senior HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting HRBPs, employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. The Senior HR Business Partner will take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. Key Tasks/Responsibilities Specific objectives and deliverables will be agreed as part of your role and development review process, the points below are a summary of your main duties and responsibilities. Proactively lead, coach and mentor HR Business Partners (HRBP) in the provision of an effective business partnering service across the business Supports the HR function as a whole in shaping the People Strategy and delivering its objectives Act as senior point of contact and subject matter expert on complex employment cases and projects and provide HR related advice across the generalist range of the role Provide a superior level of practical advice, guidance and support to HRBPs, employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support. Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Support the implementation of the company's people plans by pro-actively working with staff and line managers to develop a culture of responsibility and accountability for front line human resources management and embed a people culture Partner and coach HRBPs and managers to support the delivery of people plans and initiatives and encourage a culture of line manager responsibility and accountability for front line human resources Proactively lead, manage and successfully deliver complex cross functional people projects across the organisation within specific timeframes Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Assist in the review, development and successful implementation of progressive people policies, processes and plans to drive continuous engagement and embed a people culture across the organisation Lead the implementation of continuous improvement initiatives, using business knowledge and intelligence to inform changes and develop solutions to ensure that all HR operational systems and processes are fit for purpose Utilise people data and analytics (including operational performance, quality, absence, attrition, and engagement levels), to measure trends and patterns to influence the effectiveness of our people policies and plans to help drive continuous improvements and increase performance. The Senior HR Business Partner will work in conjunction with the VPs/ Directors of Delivery to ensure company objectives are met Write and present formal reports up to and including Executive level as required in relation to specialist and generalist subject areas Lead and assist organisation transformation and change programmes, including restructuring, redundancy consultation, variation of contracts and TUPE transfers Develop and maintain strong relationships across a broad range of stakeholders, including directors, managers, employees and trade unions Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in these and able to effectively interpret and apply them in practice Attends internal and external meetings as required to represent the HR function Provides essential support to the Head of HR Business Partnering as needed and cover periods of annual leave etc Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Continually identifies new opportunities to add value to local and wider business area To be responsible for own and HRBPs professional and personal development and takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Adopts the Teleperformance management ethos of "Support First, Manage Later" when giving advice and support to ensure all employees receive ample help and encouragement to succeed, before management steps are taken to resolve any problems with performance, behaviours, and attendance Maintains open and honest channels of communication at all levels across your area to ensure employees and managers can approach you for advice, raise concerns and develop solutions to problems Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction Supports a working culture which is built on embracing diversity, respect and positivity, and a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland and Republic of Ireland if required) and the General Data Protection Regulations in the undertaking of any HR activities Responsible for own (and that of your teams where applicable) health, safety and welfare as well as being mindful of the wider team and surrounding colleagues. Attends H&S training as directed by your line manager or the wider business. Upholds and applies the relevant policies and procedures to provide a safeworking environment. Challenges/reports unsafe practices where required and supports the team and overall business to deliver health & safety needs in the workplace. Other duties as assigned What are we looking for? Education and Specific Training Formal qualification in a HR-related area, such as: Certificate in Human Resource Practice, or Degree in HR Management, or similar OR equivalent experience Membership of CIPD, or similar, is preferable Up to date employment law knowledge for UK and Northern Ireland is essential Work Experience Must be currently in an HR Business Partner role for the last consecutive 2 years in a contact centre environment Must reside in UK and eligible to work in the UK Special Certifications Lean Six Sigma certification at Yellow Belt level, preferred Technical Skills Comprehensive computer skills Proficient use of Microsoft Office tools including MS Word, Powerpoint, Excel, Outlook and others Comprehensive knowledge/experience using HRIS such as SAP, Cascade, Workday or other in-house equivalents
Senior HR Business Partner UK and Ireland Reports to: Head of HR Location: Hybrid (min of 2 days per week on TP site if within reasonable travelling distance) will consider WAH if candidate not within reasonable travel to TP site Salary: TBC at interview Hours: 37.5 hours per week. Contract: Permanent Role Overview Whilst building & maintaining effective relationships with key stakeholders (internal & external), the Senior HR. Business Partner will work proactively with the Heads of HR to develop & deliver the full range of HR initiatives. You will be accountable to the Heads of HR in terms of driving & fulfilling strategic objectives in line with the national HR Strategy. You will work with key partners across a region to ensure that the employee culture is fully aligned to TP DNA. The Senior HR Business Partner will contribute to ensuring consistency in the development & roll out of HR policies & procedures. What are we looking for? The Senior HR Business Partner will be commercially minded and will be an intensely passionate and proactive Senior HR Business Partner, a professional with a solid background of being able to operate in a fast paced, truly employee, client & customer centric environment. You will have the ability to operate as a broad generalist, setting the commercial & non-bureaucratic standard, when it comes to practical & pragmatic HR application. You will have the determination tenacity, self-motivation, passion & focus on delivering outstanding results through leading people practices. As a strong Senior HR Business Partner you will be confident to use your strong influencing & negotiating skills to contribute to a successful impact across the business. You will possess excellent interpersonal skills, with the ability to build effective and sustainable relationships, at all levels. The Senior HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting HRBPs, employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. The Senior HR Business Partner will take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. Key Tasks/Responsibilities Specific objectives and deliverables will be agreed as part of your role and development review process, the points below are a summary of your main duties and responsibilities. Proactively lead, coach and mentor HR Business Partners (HRBP) in the provision of an effective business partnering service across the business Supports the HR function as a whole in shaping the People Strategy and delivering its objectives Act as senior point of contact and subject matter expert on complex employment cases and projects and provide HR related advice across the generalist range of the role Provide a superior level of practical advice, guidance and support to HRBPs, employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support. Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Support the implementation of the company's people plans by pro-actively working with staff and line managers to develop a culture of responsibility and accountability for front line human resources management and embed a people culture Partner and coach HRBPs and managers to support the delivery of people plans and initiatives and encourage a culture of line manager responsibility and accountability for front line human resources Proactively lead, manage and successfully deliver complex cross functional people projects across the organisation within specific timeframes Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Assist in the review, development and successful implementation of progressive people policies, processes and plans to drive continuous engagement and embed a people culture across the organisation Lead the implementation of continuous improvement initiatives, using business knowledge and intelligence to inform changes and develop solutions to ensure that all HR operational systems and processes are fit for purpose Utilise people data and analytics (including operational performance, quality, absence, attrition, and engagement levels), to measure trends and patterns to influence the effectiveness of our people policies and plans to help drive continuous improvements and increase performance. The Senior HR Business Partner will work in conjunction with the VPs/ Directors of Delivery to ensure company objectives are met Write and present formal reports up to and including Executive level as required in relation to specialist and generalist subject areas Lead and assist organisation transformation and change programmes, including restructuring, redundancy consultation, variation of contracts and TUPE transfers Develop and maintain strong relationships across a broad range of stakeholders, including directors, managers, employees and trade unions Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in these and able to effectively interpret and apply them in practice Attends internal and external meetings as required to represent the HR function Provides essential support to the Head of HR Business Partnering as needed and cover periods of annual leave etc Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Continually identifies new opportunities to add value to local and wider business area To be responsible for own and HRBPs professional and personal development and takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Adopts the Teleperformance management ethos of "Support First, Manage Later" when giving advice and support to ensure all employees receive ample help and encouragement to succeed, before management steps are taken to resolve any problems with performance, behaviours, and attendance Maintains open and honest channels of communication at all levels across your area to ensure employees and managers can approach you for advice, raise concerns and develop solutions to problems Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction Supports a working culture which is built on embracing diversity, respect and positivity, and a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland and Republic of Ireland if required) and the General Data Protection Regulations in the undertaking of any HR activities Responsible for own (and that of your teams where applicable) health, safety and welfare as well as being mindful of the wider team and surrounding colleagues. Attends H&S training as directed by your line manager or the wider business. Upholds and applies the relevant policies and procedures to provide a safeworking environment. Challenges/reports unsafe practices where required and supports the team and overall business to deliver health & safety needs in the workplace. Other duties as assigned What are we looking for? Education and Specific Training Formal qualification in a HR-related area, such as: Certificate in Human Resource Practice, or Degree in HR Management, or similar OR equivalent experience Membership of CIPD, or similar, is preferable Up to date employment law knowledge for UK and Northern Ireland is essential Work Experience Must be currently in an HR Business Partner role for the last consecutive 2 years in a contact centre environment Must reside in UK and eligible to work in the UK Special Certifications Lean Six Sigma certification at Yellow Belt level, preferred Technical Skills Comprehensive computer skills Proficient use of Microsoft Office tools including MS Word, Powerpoint, Excel, Outlook and others Comprehensive knowledge/experience using HRIS such as SAP, Cascade, Workday or other in-house equivalents
Oct 17, 2025
Full time
Senior HR Business Partner UK and Ireland Reports to: Head of HR Location: Hybrid (min of 2 days per week on TP site if within reasonable travelling distance) will consider WAH if candidate not within reasonable travel to TP site Salary: TBC at interview Hours: 37.5 hours per week. Contract: Permanent Role Overview Whilst building & maintaining effective relationships with key stakeholders (internal & external), the Senior HR. Business Partner will work proactively with the Heads of HR to develop & deliver the full range of HR initiatives. You will be accountable to the Heads of HR in terms of driving & fulfilling strategic objectives in line with the national HR Strategy. You will work with key partners across a region to ensure that the employee culture is fully aligned to TP DNA. The Senior HR Business Partner will contribute to ensuring consistency in the development & roll out of HR policies & procedures. What are we looking for? The Senior HR Business Partner will be commercially minded and will be an intensely passionate and proactive Senior HR Business Partner, a professional with a solid background of being able to operate in a fast paced, truly employee, client & customer centric environment. You will have the ability to operate as a broad generalist, setting the commercial & non-bureaucratic standard, when it comes to practical & pragmatic HR application. You will have the determination tenacity, self-motivation, passion & focus on delivering outstanding results through leading people practices. As a strong Senior HR Business Partner you will be confident to use your strong influencing & negotiating skills to contribute to a successful impact across the business. You will possess excellent interpersonal skills, with the ability to build effective and sustainable relationships, at all levels. The Senior HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting HRBPs, employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. The Senior HR Business Partner will take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. Key Tasks/Responsibilities Specific objectives and deliverables will be agreed as part of your role and development review process, the points below are a summary of your main duties and responsibilities. Proactively lead, coach and mentor HR Business Partners (HRBP) in the provision of an effective business partnering service across the business Supports the HR function as a whole in shaping the People Strategy and delivering its objectives Act as senior point of contact and subject matter expert on complex employment cases and projects and provide HR related advice across the generalist range of the role Provide a superior level of practical advice, guidance and support to HRBPs, employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support. Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Support the implementation of the company's people plans by pro-actively working with staff and line managers to develop a culture of responsibility and accountability for front line human resources management and embed a people culture Partner and coach HRBPs and managers to support the delivery of people plans and initiatives and encourage a culture of line manager responsibility and accountability for front line human resources Proactively lead, manage and successfully deliver complex cross functional people projects across the organisation within specific timeframes Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Assist in the review, development and successful implementation of progressive people policies, processes and plans to drive continuous engagement and embed a people culture across the organisation Lead the implementation of continuous improvement initiatives, using business knowledge and intelligence to inform changes and develop solutions to ensure that all HR operational systems and processes are fit for purpose Utilise people data and analytics (including operational performance, quality, absence, attrition, and engagement levels), to measure trends and patterns to influence the effectiveness of our people policies and plans to help drive continuous improvements and increase performance. The Senior HR Business Partner will work in conjunction with the VPs/ Directors of Delivery to ensure company objectives are met Write and present formal reports up to and including Executive level as required in relation to specialist and generalist subject areas Lead and assist organisation transformation and change programmes, including restructuring, redundancy consultation, variation of contracts and TUPE transfers Develop and maintain strong relationships across a broad range of stakeholders, including directors, managers, employees and trade unions Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in these and able to effectively interpret and apply them in practice Attends internal and external meetings as required to represent the HR function Provides essential support to the Head of HR Business Partnering as needed and cover periods of annual leave etc Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Continually identifies new opportunities to add value to local and wider business area To be responsible for own and HRBPs professional and personal development and takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Adopts the Teleperformance management ethos of "Support First, Manage Later" when giving advice and support to ensure all employees receive ample help and encouragement to succeed, before management steps are taken to resolve any problems with performance, behaviours, and attendance Maintains open and honest channels of communication at all levels across your area to ensure employees and managers can approach you for advice, raise concerns and develop solutions to problems Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction Supports a working culture which is built on embracing diversity, respect and positivity, and a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland and Republic of Ireland if required) and the General Data Protection Regulations in the undertaking of any HR activities Responsible for own (and that of your teams where applicable) health, safety and welfare as well as being mindful of the wider team and surrounding colleagues. Attends H&S training as directed by your line manager or the wider business. Upholds and applies the relevant policies and procedures to provide a safeworking environment. Challenges/reports unsafe practices where required and supports the team and overall business to deliver health & safety needs in the workplace. Other duties as assigned What are we looking for? Education and Specific Training Formal qualification in a HR-related area, such as: Certificate in Human Resource Practice, or Degree in HR Management, or similar OR equivalent experience Membership of CIPD, or similar, is preferable Up to date employment law knowledge for UK and Northern Ireland is essential Work Experience Must be currently in an HR Business Partner role for the last consecutive 2 years in a contact centre environment Must reside in UK and eligible to work in the UK Special Certifications Lean Six Sigma certification at Yellow Belt level, preferred Technical Skills Comprehensive computer skills Proficient use of Microsoft Office tools including MS Word, Powerpoint, Excel, Outlook and others Comprehensive knowledge/experience using HRIS such as SAP, Cascade, Workday or other in-house equivalents
Job Title: Business Unit Lead (Head of Environmental - Asbestos) Location: Cardiff, Wales (Relocation Package Available for the right candidate) Salary: Up to 80,000 + Senior Leadership Benefits A leading UK environmental services provider, now part of a 2 billion global environmental solutions group, is seeking a strategic and commercially astute leader for a significant appointment within their organisation. They are looking for a Business Unit Lead to take full P&L responsibility for their asbestos-licensed business and drive its ambitious growth strategy. This is more than an operational role; it is a chance to join the Senior Management Team, shaping the future strategic direction not only of the asbestos division but of the wider organisation. With the backing and capability of a world-leading parent company, the ambition is to significantly grow market share, and you will be at the very heart of that expansion. Your Role & Responsibilities: As the Business Unit Lead, you will have overall responsibility for the division, which is currently a circa 10 - 12 million business. You will: Drive Profitability: Take full ownership of the business unit's P&L, focusing on commercial performance, forecasting, budgeting, and overall business growth. Lead Strategically: Develop the strategic direction for the business, identifying opportunities for growth, driving efficiency, and presenting a coherent vision to the Managing Director. Manage & Develop People: Provide strong leadership and direct line management to senior contract managers. You will manage office and site-based staff, ensuring they are supported, competent, and motivated. Oversee Operations: Manage daily operations to meet client requirements in the most efficient manner possible, ensuring compliance with all health, safety, technical, and quality standards. This includes ensuring the HSE Licence is effectively maintained. Foster Client Relationships: Maintain and develop relationships with both new and existing clients to maximise account development. Champion Excellence: Promote the business at industry events and functions, acting as a positive role model who embodies our values of professionalism, honesty, and commitment. Who We Are Looking For: This is a key hire, and my client are looking for a specific blend of skills and experience within the Asbestos and Environmental sector. The ideal candidate will be: A Commercial Leader: You have a proven track record in P&L management, forecasting, and driving profitability within a technical services environment. We have a strong preference for candidates from the consultancy side of the industry. An Asbestos Industry Expert: You possess extensive experience and technical competence within the asbestos industry, either from a consultancy or removals background, or both. A Strategic Thinker: You can see the bigger picture, develop a strategic vision, and implement it effectively to grow a business. An Inspirational People Manager: You have strong people management skills and HR awareness, with the ability to lead, motivate, and develop senior team members. Commercially Astute: An understanding of contractual frameworks, particularly NEC contracts, would be a distinct advantage. What on Offer: A highly competitive salary of up to 80,000 for an exceptional candidate. The opportunity to join the Senior Leadership Team of a rapidly growing business. Significant autonomy and the chance to make a tangible impact on a national growth story. The role is based in our client's Cardiff office, with an expectation of being in the office at least three days a week. For the right candidate, a relocation package to the Cardiff, Bristol, Midlands, or North Somerset areas could be disscussed at an interview stage. If you are a strategic, commercially-driven leader with the ambition to guide a business to the top of its industry, please apply for a confidential discussion. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Oct 17, 2025
Full time
Job Title: Business Unit Lead (Head of Environmental - Asbestos) Location: Cardiff, Wales (Relocation Package Available for the right candidate) Salary: Up to 80,000 + Senior Leadership Benefits A leading UK environmental services provider, now part of a 2 billion global environmental solutions group, is seeking a strategic and commercially astute leader for a significant appointment within their organisation. They are looking for a Business Unit Lead to take full P&L responsibility for their asbestos-licensed business and drive its ambitious growth strategy. This is more than an operational role; it is a chance to join the Senior Management Team, shaping the future strategic direction not only of the asbestos division but of the wider organisation. With the backing and capability of a world-leading parent company, the ambition is to significantly grow market share, and you will be at the very heart of that expansion. Your Role & Responsibilities: As the Business Unit Lead, you will have overall responsibility for the division, which is currently a circa 10 - 12 million business. You will: Drive Profitability: Take full ownership of the business unit's P&L, focusing on commercial performance, forecasting, budgeting, and overall business growth. Lead Strategically: Develop the strategic direction for the business, identifying opportunities for growth, driving efficiency, and presenting a coherent vision to the Managing Director. Manage & Develop People: Provide strong leadership and direct line management to senior contract managers. You will manage office and site-based staff, ensuring they are supported, competent, and motivated. Oversee Operations: Manage daily operations to meet client requirements in the most efficient manner possible, ensuring compliance with all health, safety, technical, and quality standards. This includes ensuring the HSE Licence is effectively maintained. Foster Client Relationships: Maintain and develop relationships with both new and existing clients to maximise account development. Champion Excellence: Promote the business at industry events and functions, acting as a positive role model who embodies our values of professionalism, honesty, and commitment. Who We Are Looking For: This is a key hire, and my client are looking for a specific blend of skills and experience within the Asbestos and Environmental sector. The ideal candidate will be: A Commercial Leader: You have a proven track record in P&L management, forecasting, and driving profitability within a technical services environment. We have a strong preference for candidates from the consultancy side of the industry. An Asbestos Industry Expert: You possess extensive experience and technical competence within the asbestos industry, either from a consultancy or removals background, or both. A Strategic Thinker: You can see the bigger picture, develop a strategic vision, and implement it effectively to grow a business. An Inspirational People Manager: You have strong people management skills and HR awareness, with the ability to lead, motivate, and develop senior team members. Commercially Astute: An understanding of contractual frameworks, particularly NEC contracts, would be a distinct advantage. What on Offer: A highly competitive salary of up to 80,000 for an exceptional candidate. The opportunity to join the Senior Leadership Team of a rapidly growing business. Significant autonomy and the chance to make a tangible impact on a national growth story. The role is based in our client's Cardiff office, with an expectation of being in the office at least three days a week. For the right candidate, a relocation package to the Cardiff, Bristol, Midlands, or North Somerset areas could be disscussed at an interview stage. If you are a strategic, commercially-driven leader with the ambition to guide a business to the top of its industry, please apply for a confidential discussion. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Senior HR Business Partner UK and Ireland Reports to: Head of HR Location: Hybrid (min of 2 days per week on TP site if within reasonable travelling distance) will consider WAH if candidate not within reasonable travel to TP site Salary: TBC at interview Hours: 37.5 hours per week. Contract: Permanent Role Overview Whilst building & maintaining effective relationships with key stakeholders (internal & external), the Senior HR. Business Partner will work proactively with the Heads of HR to develop & deliver the full range of HR initiatives. You will be accountable to the Heads of HR in terms of driving & fulfilling strategic objectives in line with the national HR Strategy. You will work with key partners across a region to ensure that the employee culture is fully aligned to TP DNA. The Senior HR Business Partner will contribute to ensuring consistency in the development & roll out of HR policies & procedures. What are we looking for? The Senior HR Business Partner will be commercially minded and will be an intensely passionate and proactive Senior HR Business Partner, a professional with a solid background of being able to operate in a fast paced, truly employee, client & customer centric environment. You will have the ability to operate as a broad generalist, setting the commercial & non-bureaucratic standard, when it comes to practical & pragmatic HR application. You will have the determination tenacity, self-motivation, passion & focus on delivering outstanding results through leading people practices. As a strong Senior HR Business Partner you will be confident to use your strong influencing & negotiating skills to contribute to a successful impact across the business. You will possess excellent interpersonal skills, with the ability to build effective and sustainable relationships, at all levels. The Senior HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting HRBPs, employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. The Senior HR Business Partner will take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. Key Tasks/Responsibilities Specific objectives and deliverables will be agreed as part of your role and development review process, the points below are a summary of your main duties and responsibilities. Proactively lead, coach and mentor HR Business Partners (HRBP) in the provision of an effective business partnering service across the business Supports the HR function as a whole in shaping the People Strategy and delivering its objectives Act as senior point of contact and subject matter expert on complex employment cases and projects and provide HR related advice across the generalist range of the role Provide a superior level of practical advice, guidance and support to HRBPs, employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support. Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Support the implementation of the company's people plans by pro-actively working with staff and line managers to develop a culture of responsibility and accountability for front line human resources management and embed a people culture Partner and coach HRBPs and managers to support the delivery of people plans and initiatives and encourage a culture of line manager responsibility and accountability for front line human resources Proactively lead, manage and successfully deliver complex cross functional people projects across the organisation within specific timeframes Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Assist in the review, development and successful implementation of progressive people policies, processes and plans to drive continuous engagement and embed a people culture across the organisation Lead the implementation of continuous improvement initiatives, using business knowledge and intelligence to inform changes and develop solutions to ensure that all HR operational systems and processes are fit for purpose Utilise people data and analytics (including operational performance, quality, absence, attrition, and engagement levels), to measure trends and patterns to influence the effectiveness of our people policies and plans to help drive continuous improvements and increase performance. The Senior HR Business Partner will work in conjunction with the VPs/ Directors of Delivery to ensure company objectives are met Write and present formal reports up to and including Executive level as required in relation to specialist and generalist subject areas Lead and assist organisation transformation and change programmes, including restructuring, redundancy consultation, variation of contracts and TUPE transfers Develop and maintain strong relationships across a broad range of stakeholders, including directors, managers, employees and trade unions Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in these and able to effectively interpret and apply them in practice Attends internal and external meetings as required to represent the HR function Provides essential support to the Head of HR Business Partnering as needed and cover periods of annual leave etc Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Continually identifies new opportunities to add value to local and wider business area To be responsible for own and HRBPs professional and personal development and takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Adopts the Teleperformance management ethos of "Support First, Manage Later" when giving advice and support to ensure all employees receive ample help and encouragement to succeed, before management steps are taken to resolve any problems with performance, behaviours, and attendance Maintains open and honest channels of communication at all levels across your area to ensure employees and managers can approach you for advice, raise concerns and develop solutions to problems Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction Supports a working culture which is built on embracing diversity, respect and positivity, and a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland and Republic of Ireland if required) and the General Data Protection Regulations in the undertaking of any HR activities Responsible for own (and that of your teams where applicable) health, safety and welfare as well as being mindful of the wider team and surrounding colleagues. Attends H&S training as directed by your line manager or the wider business. Upholds and applies the relevant policies and procedures to provide a safeworking environment. Challenges/reports unsafe practices where required and supports the team and overall business to deliver health & safety needs in the workplace. Other duties as assigned What are we looking for? Education and Specific Training Formal qualification in a HR-related area, such as: Certificate in Human Resource Practice, or Degree in HR Management, or similar OR equivalent experience Membership of CIPD, or similar, is preferable Up to date employment law knowledge for UK and Northern Ireland is essential Work Experience Must be currently in an HR Business Partner role for the last consecutive 2 years in a contact centre environment Must reside in UK and eligible to work in the UK Special Certifications Lean Six Sigma certification at Yellow Belt level, preferred Technical Skills Comprehensive computer skills Proficient use of Microsoft Office tools including MS Word, Powerpoint, Excel, Outlook and others Comprehensive knowledge/experience using HRIS such as SAP, Cascade, Workday or other in-house equivalents
Oct 17, 2025
Full time
Senior HR Business Partner UK and Ireland Reports to: Head of HR Location: Hybrid (min of 2 days per week on TP site if within reasonable travelling distance) will consider WAH if candidate not within reasonable travel to TP site Salary: TBC at interview Hours: 37.5 hours per week. Contract: Permanent Role Overview Whilst building & maintaining effective relationships with key stakeholders (internal & external), the Senior HR. Business Partner will work proactively with the Heads of HR to develop & deliver the full range of HR initiatives. You will be accountable to the Heads of HR in terms of driving & fulfilling strategic objectives in line with the national HR Strategy. You will work with key partners across a region to ensure that the employee culture is fully aligned to TP DNA. The Senior HR Business Partner will contribute to ensuring consistency in the development & roll out of HR policies & procedures. What are we looking for? The Senior HR Business Partner will be commercially minded and will be an intensely passionate and proactive Senior HR Business Partner, a professional with a solid background of being able to operate in a fast paced, truly employee, client & customer centric environment. You will have the ability to operate as a broad generalist, setting the commercial & non-bureaucratic standard, when it comes to practical & pragmatic HR application. You will have the determination tenacity, self-motivation, passion & focus on delivering outstanding results through leading people practices. As a strong Senior HR Business Partner you will be confident to use your strong influencing & negotiating skills to contribute to a successful impact across the business. You will possess excellent interpersonal skills, with the ability to build effective and sustainable relationships, at all levels. The Senior HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting HRBPs, employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. The Senior HR Business Partner will take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. Key Tasks/Responsibilities Specific objectives and deliverables will be agreed as part of your role and development review process, the points below are a summary of your main duties and responsibilities. Proactively lead, coach and mentor HR Business Partners (HRBP) in the provision of an effective business partnering service across the business Supports the HR function as a whole in shaping the People Strategy and delivering its objectives Act as senior point of contact and subject matter expert on complex employment cases and projects and provide HR related advice across the generalist range of the role Provide a superior level of practical advice, guidance and support to HRBPs, employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support. Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Support the implementation of the company's people plans by pro-actively working with staff and line managers to develop a culture of responsibility and accountability for front line human resources management and embed a people culture Partner and coach HRBPs and managers to support the delivery of people plans and initiatives and encourage a culture of line manager responsibility and accountability for front line human resources Proactively lead, manage and successfully deliver complex cross functional people projects across the organisation within specific timeframes Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Assist in the review, development and successful implementation of progressive people policies, processes and plans to drive continuous engagement and embed a people culture across the organisation Lead the implementation of continuous improvement initiatives, using business knowledge and intelligence to inform changes and develop solutions to ensure that all HR operational systems and processes are fit for purpose Utilise people data and analytics (including operational performance, quality, absence, attrition, and engagement levels), to measure trends and patterns to influence the effectiveness of our people policies and plans to help drive continuous improvements and increase performance. The Senior HR Business Partner will work in conjunction with the VPs/ Directors of Delivery to ensure company objectives are met Write and present formal reports up to and including Executive level as required in relation to specialist and generalist subject areas Lead and assist organisation transformation and change programmes, including restructuring, redundancy consultation, variation of contracts and TUPE transfers Develop and maintain strong relationships across a broad range of stakeholders, including directors, managers, employees and trade unions Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in these and able to effectively interpret and apply them in practice Attends internal and external meetings as required to represent the HR function Provides essential support to the Head of HR Business Partnering as needed and cover periods of annual leave etc Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Continually identifies new opportunities to add value to local and wider business area To be responsible for own and HRBPs professional and personal development and takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Adopts the Teleperformance management ethos of "Support First, Manage Later" when giving advice and support to ensure all employees receive ample help and encouragement to succeed, before management steps are taken to resolve any problems with performance, behaviours, and attendance Maintains open and honest channels of communication at all levels across your area to ensure employees and managers can approach you for advice, raise concerns and develop solutions to problems Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction Supports a working culture which is built on embracing diversity, respect and positivity, and a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland and Republic of Ireland if required) and the General Data Protection Regulations in the undertaking of any HR activities Responsible for own (and that of your teams where applicable) health, safety and welfare as well as being mindful of the wider team and surrounding colleagues. Attends H&S training as directed by your line manager or the wider business. Upholds and applies the relevant policies and procedures to provide a safeworking environment. Challenges/reports unsafe practices where required and supports the team and overall business to deliver health & safety needs in the workplace. Other duties as assigned What are we looking for? Education and Specific Training Formal qualification in a HR-related area, such as: Certificate in Human Resource Practice, or Degree in HR Management, or similar OR equivalent experience Membership of CIPD, or similar, is preferable Up to date employment law knowledge for UK and Northern Ireland is essential Work Experience Must be currently in an HR Business Partner role for the last consecutive 2 years in a contact centre environment Must reside in UK and eligible to work in the UK Special Certifications Lean Six Sigma certification at Yellow Belt level, preferred Technical Skills Comprehensive computer skills Proficient use of Microsoft Office tools including MS Word, Powerpoint, Excel, Outlook and others Comprehensive knowledge/experience using HRIS such as SAP, Cascade, Workday or other in-house equivalents
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required. You will be responsible for Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members. Ensure important management information is communicated out to all relevant team members Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health &Safety concerns to the Store Management team. Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times. Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner You will need Experience of supervising a small to medium sized team, in either warehouse or transport Experience of working in a customer focused environment Management CPC would be advantageous About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Oct 17, 2025
Full time
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required. You will be responsible for Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members. Ensure important management information is communicated out to all relevant team members Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health &Safety concerns to the Store Management team. Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times. Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner You will need Experience of supervising a small to medium sized team, in either warehouse or transport Experience of working in a customer focused environment Management CPC would be advantageous About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Senior HR Business Partner UK and Ireland Reports to: Head of HR Location: Hybrid (min of 2 days per week on TP site if within reasonable travelling distance) will consider WAH if candidate not within reasonable travel to TP site Salary: TBC at interview Hours: 37.5 hours per week. Contract: Permanent Role Overview Whilst building & maintaining effective relationships with key stakeholders (internal & external), the Senior HR. Business Partner will work proactively with the Heads of HR to develop & deliver the full range of HR initiatives. You will be accountable to the Heads of HR in terms of driving & fulfilling strategic objectives in line with the national HR Strategy. You will work with key partners across a region to ensure that the employee culture is fully aligned to TP DNA. The Senior HR Business Partner will contribute to ensuring consistency in the development & roll out of HR policies & procedures. What are we looking for? The Senior HR Business Partner will be commercially minded and will be an intensely passionate and proactive Senior HR Business Partner, a professional with a solid background of being able to operate in a fast paced, truly employee, client & customer centric environment. You will have the ability to operate as a broad generalist, setting the commercial & non-bureaucratic standard, when it comes to practical & pragmatic HR application. You will have the determination tenacity, self-motivation, passion & focus on delivering outstanding results through leading people practices. As a strong Senior HR Business Partner you will be confident to use your strong influencing & negotiating skills to contribute to a successful impact across the business. You will possess excellent interpersonal skills, with the ability to build effective and sustainable relationships, at all levels. The Senior HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting HRBPs, employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. The Senior HR Business Partner will take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. Key Tasks/Responsibilities Specific objectives and deliverables will be agreed as part of your role and development review process, the points below are a summary of your main duties and responsibilities. Proactively lead, coach and mentor HR Business Partners (HRBP) in the provision of an effective business partnering service across the business Supports the HR function as a whole in shaping the People Strategy and delivering its objectives Act as senior point of contact and subject matter expert on complex employment cases and projects and provide HR related advice across the generalist range of the role Provide a superior level of practical advice, guidance and support to HRBPs, employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support. Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Support the implementation of the company's people plans by pro-actively working with staff and line managers to develop a culture of responsibility and accountability for front line human resources management and embed a people culture Partner and coach HRBPs and managers to support the delivery of people plans and initiatives and encourage a culture of line manager responsibility and accountability for front line human resources Proactively lead, manage and successfully deliver complex cross functional people projects across the organisation within specific timeframes Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Assist in the review, development and successful implementation of progressive people policies, processes and plans to drive continuous engagement and embed a people culture across the organisation Lead the implementation of continuous improvement initiatives, using business knowledge and intelligence to inform changes and develop solutions to ensure that all HR operational systems and processes are fit for purpose Utilise people data and analytics (including operational performance, quality, absence, attrition, and engagement levels), to measure trends and patterns to influence the effectiveness of our people policies and plans to help drive continuous improvements and increase performance. The Senior HR Business Partner will work in conjunction with the VPs/ Directors of Delivery to ensure company objectives are met Write and present formal reports up to and including Executive level as required in relation to specialist and generalist subject areas Lead and assist organisation transformation and change programmes, including restructuring, redundancy consultation, variation of contracts and TUPE transfers Develop and maintain strong relationships across a broad range of stakeholders, including directors, managers, employees and trade unions Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in these and able to effectively interpret and apply them in practice Attends internal and external meetings as required to represent the HR function Provides essential support to the Head of HR Business Partnering as needed and cover periods of annual leave etc Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Continually identifies new opportunities to add value to local and wider business area To be responsible for own and HRBPs professional and personal development and takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Adopts the Teleperformance management ethos of "Support First, Manage Later" when giving advice and support to ensure all employees receive ample help and encouragement to succeed, before management steps are taken to resolve any problems with performance, behaviours, and attendance Maintains open and honest channels of communication at all levels across your area to ensure employees and managers can approach you for advice, raise concerns and develop solutions to problems Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction Supports a working culture which is built on embracing diversity, respect and positivity, and a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland and Republic of Ireland if required) and the General Data Protection Regulations in the undertaking of any HR activities Responsible for own (and that of your teams where applicable) health, safety and welfare as well as being mindful of the wider team and surrounding colleagues. Attends H&S training as directed by your line manager or the wider business. Upholds and applies the relevant policies and procedures to provide a safeworking environment. Challenges/reports unsafe practices where required and supports the team and overall business to deliver health & safety needs in the workplace. Other duties as assigned What are we looking for? Education and Specific Training Formal qualification in a HR-related area, such as: Certificate in Human Resource Practice, or Degree in HR Management, or similar OR equivalent experience Membership of CIPD, or similar, is preferable Up to date employment law knowledge for UK and Northern Ireland is essential Work Experience Must be currently in an HR Business Partner role for the last consecutive 2 years in a contact centre environment Must reside in UK and eligible to work in the UK Special Certifications Lean Six Sigma certification at Yellow Belt level, preferred Technical Skills Comprehensive computer skills Proficient use of Microsoft Office tools including MS Word, Powerpoint, Excel, Outlook and others Comprehensive knowledge/experience using HRIS such as SAP, Cascade, Workday or other in-house equivalents
Oct 17, 2025
Full time
Senior HR Business Partner UK and Ireland Reports to: Head of HR Location: Hybrid (min of 2 days per week on TP site if within reasonable travelling distance) will consider WAH if candidate not within reasonable travel to TP site Salary: TBC at interview Hours: 37.5 hours per week. Contract: Permanent Role Overview Whilst building & maintaining effective relationships with key stakeholders (internal & external), the Senior HR. Business Partner will work proactively with the Heads of HR to develop & deliver the full range of HR initiatives. You will be accountable to the Heads of HR in terms of driving & fulfilling strategic objectives in line with the national HR Strategy. You will work with key partners across a region to ensure that the employee culture is fully aligned to TP DNA. The Senior HR Business Partner will contribute to ensuring consistency in the development & roll out of HR policies & procedures. What are we looking for? The Senior HR Business Partner will be commercially minded and will be an intensely passionate and proactive Senior HR Business Partner, a professional with a solid background of being able to operate in a fast paced, truly employee, client & customer centric environment. You will have the ability to operate as a broad generalist, setting the commercial & non-bureaucratic standard, when it comes to practical & pragmatic HR application. You will have the determination tenacity, self-motivation, passion & focus on delivering outstanding results through leading people practices. As a strong Senior HR Business Partner you will be confident to use your strong influencing & negotiating skills to contribute to a successful impact across the business. You will possess excellent interpersonal skills, with the ability to build effective and sustainable relationships, at all levels. The Senior HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting HRBPs, employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. The Senior HR Business Partner will take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. Key Tasks/Responsibilities Specific objectives and deliverables will be agreed as part of your role and development review process, the points below are a summary of your main duties and responsibilities. Proactively lead, coach and mentor HR Business Partners (HRBP) in the provision of an effective business partnering service across the business Supports the HR function as a whole in shaping the People Strategy and delivering its objectives Act as senior point of contact and subject matter expert on complex employment cases and projects and provide HR related advice across the generalist range of the role Provide a superior level of practical advice, guidance and support to HRBPs, employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support. Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Support the implementation of the company's people plans by pro-actively working with staff and line managers to develop a culture of responsibility and accountability for front line human resources management and embed a people culture Partner and coach HRBPs and managers to support the delivery of people plans and initiatives and encourage a culture of line manager responsibility and accountability for front line human resources Proactively lead, manage and successfully deliver complex cross functional people projects across the organisation within specific timeframes Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Assist in the review, development and successful implementation of progressive people policies, processes and plans to drive continuous engagement and embed a people culture across the organisation Lead the implementation of continuous improvement initiatives, using business knowledge and intelligence to inform changes and develop solutions to ensure that all HR operational systems and processes are fit for purpose Utilise people data and analytics (including operational performance, quality, absence, attrition, and engagement levels), to measure trends and patterns to influence the effectiveness of our people policies and plans to help drive continuous improvements and increase performance. The Senior HR Business Partner will work in conjunction with the VPs/ Directors of Delivery to ensure company objectives are met Write and present formal reports up to and including Executive level as required in relation to specialist and generalist subject areas Lead and assist organisation transformation and change programmes, including restructuring, redundancy consultation, variation of contracts and TUPE transfers Develop and maintain strong relationships across a broad range of stakeholders, including directors, managers, employees and trade unions Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in these and able to effectively interpret and apply them in practice Attends internal and external meetings as required to represent the HR function Provides essential support to the Head of HR Business Partnering as needed and cover periods of annual leave etc Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Continually identifies new opportunities to add value to local and wider business area To be responsible for own and HRBPs professional and personal development and takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Adopts the Teleperformance management ethos of "Support First, Manage Later" when giving advice and support to ensure all employees receive ample help and encouragement to succeed, before management steps are taken to resolve any problems with performance, behaviours, and attendance Maintains open and honest channels of communication at all levels across your area to ensure employees and managers can approach you for advice, raise concerns and develop solutions to problems Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction Supports a working culture which is built on embracing diversity, respect and positivity, and a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland and Republic of Ireland if required) and the General Data Protection Regulations in the undertaking of any HR activities Responsible for own (and that of your teams where applicable) health, safety and welfare as well as being mindful of the wider team and surrounding colleagues. Attends H&S training as directed by your line manager or the wider business. Upholds and applies the relevant policies and procedures to provide a safeworking environment. Challenges/reports unsafe practices where required and supports the team and overall business to deliver health & safety needs in the workplace. Other duties as assigned What are we looking for? Education and Specific Training Formal qualification in a HR-related area, such as: Certificate in Human Resource Practice, or Degree in HR Management, or similar OR equivalent experience Membership of CIPD, or similar, is preferable Up to date employment law knowledge for UK and Northern Ireland is essential Work Experience Must be currently in an HR Business Partner role for the last consecutive 2 years in a contact centre environment Must reside in UK and eligible to work in the UK Special Certifications Lean Six Sigma certification at Yellow Belt level, preferred Technical Skills Comprehensive computer skills Proficient use of Microsoft Office tools including MS Word, Powerpoint, Excel, Outlook and others Comprehensive knowledge/experience using HRIS such as SAP, Cascade, Workday or other in-house equivalents
Senior HR Business Partner UK and Ireland Reports to: Head of HR Location: Hybrid (min of 2 days per week on TP site if within reasonable travelling distance) will consider WAH if candidate not within reasonable travel to TP site Salary: TBC at interview Hours: 37.5 hours per week. Contract: Permanent Role Overview Whilst building & maintaining effective relationships with key stakeholders (internal & external), the Senior HR. Business Partner will work proactively with the Heads of HR to develop & deliver the full range of HR initiatives. You will be accountable to the Heads of HR in terms of driving & fulfilling strategic objectives in line with the national HR Strategy. You will work with key partners across a region to ensure that the employee culture is fully aligned to TP DNA. The Senior HR Business Partner will contribute to ensuring consistency in the development & roll out of HR policies & procedures. What are we looking for? The Senior HR Business Partner will be commercially minded and will be an intensely passionate and proactive Senior HR Business Partner, a professional with a solid background of being able to operate in a fast paced, truly employee, client & customer centric environment. You will have the ability to operate as a broad generalist, setting the commercial & non-bureaucratic standard, when it comes to practical & pragmatic HR application. You will have the determination tenacity, self-motivation, passion & focus on delivering outstanding results through leading people practices. As a strong Senior HR Business Partner you will be confident to use your strong influencing & negotiating skills to contribute to a successful impact across the business. You will possess excellent interpersonal skills, with the ability to build effective and sustainable relationships, at all levels. The Senior HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting HRBPs, employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. The Senior HR Business Partner will take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. Key Tasks/Responsibilities Specific objectives and deliverables will be agreed as part of your role and development review process, the points below are a summary of your main duties and responsibilities. Proactively lead, coach and mentor HR Business Partners (HRBP) in the provision of an effective business partnering service across the business Supports the HR function as a whole in shaping the People Strategy and delivering its objectives Act as senior point of contact and subject matter expert on complex employment cases and projects and provide HR related advice across the generalist range of the role Provide a superior level of practical advice, guidance and support to HRBPs, employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support. Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Support the implementation of the company's people plans by pro-actively working with staff and line managers to develop a culture of responsibility and accountability for front line human resources management and embed a people culture Partner and coach HRBPs and managers to support the delivery of people plans and initiatives and encourage a culture of line manager responsibility and accountability for front line human resources Proactively lead, manage and successfully deliver complex cross functional people projects across the organisation within specific timeframes Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Assist in the review, development and successful implementation of progressive people policies, processes and plans to drive continuous engagement and embed a people culture across the organisation Lead the implementation of continuous improvement initiatives, using business knowledge and intelligence to inform changes and develop solutions to ensure that all HR operational systems and processes are fit for purpose Utilise people data and analytics (including operational performance, quality, absence, attrition, and engagement levels), to measure trends and patterns to influence the effectiveness of our people policies and plans to help drive continuous improvements and increase performance. The Senior HR Business Partner will work in conjunction with the VPs/ Directors of Delivery to ensure company objectives are met Write and present formal reports up to and including Executive level as required in relation to specialist and generalist subject areas Lead and assist organisation transformation and change programmes, including restructuring, redundancy consultation, variation of contracts and TUPE transfers Develop and maintain strong relationships across a broad range of stakeholders, including directors, managers, employees and trade unions Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in these and able to effectively interpret and apply them in practice Attends internal and external meetings as required to represent the HR function Provides essential support to the Head of HR Business Partnering as needed and cover periods of annual leave etc Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Continually identifies new opportunities to add value to local and wider business area To be responsible for own and HRBPs professional and personal development and takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Adopts the Teleperformance management ethos of "Support First, Manage Later" when giving advice and support to ensure all employees receive ample help and encouragement to succeed, before management steps are taken to resolve any problems with performance, behaviours, and attendance Maintains open and honest channels of communication at all levels across your area to ensure employees and managers can approach you for advice, raise concerns and develop solutions to problems Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction Supports a working culture which is built on embracing diversity, respect and positivity, and a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland and Republic of Ireland if required) and the General Data Protection Regulations in the undertaking of any HR activities Responsible for own (and that of your teams where applicable) health, safety and welfare as well as being mindful of the wider team and surrounding colleagues. Attends H&S training as directed by your line manager or the wider business. Upholds and applies the relevant policies and procedures to provide a safeworking environment. Challenges/reports unsafe practices where required and supports the team and overall business to deliver health & safety needs in the workplace. Other duties as assigned What are we looking for? Education and Specific Training Formal qualification in a HR-related area, such as: Certificate in Human Resource Practice, or Degree in HR Management, or similar OR equivalent experience Membership of CIPD, or similar, is preferable Up to date employment law knowledge for UK and Northern Ireland is essential Work Experience Must be currently in an HR Business Partner role for the last consecutive 2 years in a contact centre environment Must reside in UK and eligible to work in the UK Special Certifications Lean Six Sigma certification at Yellow Belt level, preferred Technical Skills Comprehensive computer skills Proficient use of Microsoft Office tools including MS Word, Powerpoint, Excel, Outlook and others Comprehensive knowledge/experience using HRIS such as SAP, Cascade, Workday or other in-house equivalents
Oct 17, 2025
Full time
Senior HR Business Partner UK and Ireland Reports to: Head of HR Location: Hybrid (min of 2 days per week on TP site if within reasonable travelling distance) will consider WAH if candidate not within reasonable travel to TP site Salary: TBC at interview Hours: 37.5 hours per week. Contract: Permanent Role Overview Whilst building & maintaining effective relationships with key stakeholders (internal & external), the Senior HR. Business Partner will work proactively with the Heads of HR to develop & deliver the full range of HR initiatives. You will be accountable to the Heads of HR in terms of driving & fulfilling strategic objectives in line with the national HR Strategy. You will work with key partners across a region to ensure that the employee culture is fully aligned to TP DNA. The Senior HR Business Partner will contribute to ensuring consistency in the development & roll out of HR policies & procedures. What are we looking for? The Senior HR Business Partner will be commercially minded and will be an intensely passionate and proactive Senior HR Business Partner, a professional with a solid background of being able to operate in a fast paced, truly employee, client & customer centric environment. You will have the ability to operate as a broad generalist, setting the commercial & non-bureaucratic standard, when it comes to practical & pragmatic HR application. You will have the determination tenacity, self-motivation, passion & focus on delivering outstanding results through leading people practices. As a strong Senior HR Business Partner you will be confident to use your strong influencing & negotiating skills to contribute to a successful impact across the business. You will possess excellent interpersonal skills, with the ability to build effective and sustainable relationships, at all levels. The Senior HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting HRBPs, employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. The Senior HR Business Partner will take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. Key Tasks/Responsibilities Specific objectives and deliverables will be agreed as part of your role and development review process, the points below are a summary of your main duties and responsibilities. Proactively lead, coach and mentor HR Business Partners (HRBP) in the provision of an effective business partnering service across the business Supports the HR function as a whole in shaping the People Strategy and delivering its objectives Act as senior point of contact and subject matter expert on complex employment cases and projects and provide HR related advice across the generalist range of the role Provide a superior level of practical advice, guidance and support to HRBPs, employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support. Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Support the implementation of the company's people plans by pro-actively working with staff and line managers to develop a culture of responsibility and accountability for front line human resources management and embed a people culture Partner and coach HRBPs and managers to support the delivery of people plans and initiatives and encourage a culture of line manager responsibility and accountability for front line human resources Proactively lead, manage and successfully deliver complex cross functional people projects across the organisation within specific timeframes Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Assist in the review, development and successful implementation of progressive people policies, processes and plans to drive continuous engagement and embed a people culture across the organisation Lead the implementation of continuous improvement initiatives, using business knowledge and intelligence to inform changes and develop solutions to ensure that all HR operational systems and processes are fit for purpose Utilise people data and analytics (including operational performance, quality, absence, attrition, and engagement levels), to measure trends and patterns to influence the effectiveness of our people policies and plans to help drive continuous improvements and increase performance. The Senior HR Business Partner will work in conjunction with the VPs/ Directors of Delivery to ensure company objectives are met Write and present formal reports up to and including Executive level as required in relation to specialist and generalist subject areas Lead and assist organisation transformation and change programmes, including restructuring, redundancy consultation, variation of contracts and TUPE transfers Develop and maintain strong relationships across a broad range of stakeholders, including directors, managers, employees and trade unions Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in these and able to effectively interpret and apply them in practice Attends internal and external meetings as required to represent the HR function Provides essential support to the Head of HR Business Partnering as needed and cover periods of annual leave etc Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Continually identifies new opportunities to add value to local and wider business area To be responsible for own and HRBPs professional and personal development and takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Adopts the Teleperformance management ethos of "Support First, Manage Later" when giving advice and support to ensure all employees receive ample help and encouragement to succeed, before management steps are taken to resolve any problems with performance, behaviours, and attendance Maintains open and honest channels of communication at all levels across your area to ensure employees and managers can approach you for advice, raise concerns and develop solutions to problems Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction Supports a working culture which is built on embracing diversity, respect and positivity, and a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland and Republic of Ireland if required) and the General Data Protection Regulations in the undertaking of any HR activities Responsible for own (and that of your teams where applicable) health, safety and welfare as well as being mindful of the wider team and surrounding colleagues. Attends H&S training as directed by your line manager or the wider business. Upholds and applies the relevant policies and procedures to provide a safeworking environment. Challenges/reports unsafe practices where required and supports the team and overall business to deliver health & safety needs in the workplace. Other duties as assigned What are we looking for? Education and Specific Training Formal qualification in a HR-related area, such as: Certificate in Human Resource Practice, or Degree in HR Management, or similar OR equivalent experience Membership of CIPD, or similar, is preferable Up to date employment law knowledge for UK and Northern Ireland is essential Work Experience Must be currently in an HR Business Partner role for the last consecutive 2 years in a contact centre environment Must reside in UK and eligible to work in the UK Special Certifications Lean Six Sigma certification at Yellow Belt level, preferred Technical Skills Comprehensive computer skills Proficient use of Microsoft Office tools including MS Word, Powerpoint, Excel, Outlook and others Comprehensive knowledge/experience using HRIS such as SAP, Cascade, Workday or other in-house equivalents
Senior HR Business Partner UK and Ireland Reports to: Head of HR Location: Hybrid (min of 2 days per week on TP site if within reasonable travelling distance) will consider WAH if candidate not within reasonable travel to TP site Salary: TBC at interview Hours: 37.5 hours per week. Contract: Permanent Role Overview Whilst building & maintaining effective relationships with key stakeholders (internal & external), the Senior HR. Business Partner will work proactively with the Heads of HR to develop & deliver the full range of HR initiatives. You will be accountable to the Heads of HR in terms of driving & fulfilling strategic objectives in line with the national HR Strategy. You will work with key partners across a region to ensure that the employee culture is fully aligned to TP DNA. The Senior HR Business Partner will contribute to ensuring consistency in the development & roll out of HR policies & procedures. What are we looking for? The Senior HR Business Partner will be commercially minded and will be an intensely passionate and proactive Senior HR Business Partner, a professional with a solid background of being able to operate in a fast paced, truly employee, client & customer centric environment. You will have the ability to operate as a broad generalist, setting the commercial & non-bureaucratic standard, when it comes to practical & pragmatic HR application. You will have the determination tenacity, self-motivation, passion & focus on delivering outstanding results through leading people practices. As a strong Senior HR Business Partner you will be confident to use your strong influencing & negotiating skills to contribute to a successful impact across the business. You will possess excellent interpersonal skills, with the ability to build effective and sustainable relationships, at all levels. The Senior HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting HRBPs, employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. The Senior HR Business Partner will take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. Key Tasks/Responsibilities Specific objectives and deliverables will be agreed as part of your role and development review process, the points below are a summary of your main duties and responsibilities. Proactively lead, coach and mentor HR Business Partners (HRBP) in the provision of an effective business partnering service across the business Supports the HR function as a whole in shaping the People Strategy and delivering its objectives Act as senior point of contact and subject matter expert on complex employment cases and projects and provide HR related advice across the generalist range of the role Provide a superior level of practical advice, guidance and support to HRBPs, employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support. Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Support the implementation of the company's people plans by pro-actively working with staff and line managers to develop a culture of responsibility and accountability for front line human resources management and embed a people culture Partner and coach HRBPs and managers to support the delivery of people plans and initiatives and encourage a culture of line manager responsibility and accountability for front line human resources Proactively lead, manage and successfully deliver complex cross functional people projects across the organisation within specific timeframes Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Assist in the review, development and successful implementation of progressive people policies, processes and plans to drive continuous engagement and embed a people culture across the organisation Lead the implementation of continuous improvement initiatives, using business knowledge and intelligence to inform changes and develop solutions to ensure that all HR operational systems and processes are fit for purpose Utilise people data and analytics (including operational performance, quality, absence, attrition, and engagement levels), to measure trends and patterns to influence the effectiveness of our people policies and plans to help drive continuous improvements and increase performance. The Senior HR Business Partner will work in conjunction with the VPs/ Directors of Delivery to ensure company objectives are met Write and present formal reports up to and including Executive level as required in relation to specialist and generalist subject areas Lead and assist organisation transformation and change programmes, including restructuring, redundancy consultation, variation of contracts and TUPE transfers Develop and maintain strong relationships across a broad range of stakeholders, including directors, managers, employees and trade unions Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in these and able to effectively interpret and apply them in practice Attends internal and external meetings as required to represent the HR function Provides essential support to the Head of HR Business Partnering as needed and cover periods of annual leave etc Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Continually identifies new opportunities to add value to local and wider business area To be responsible for own and HRBPs professional and personal development and takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Adopts the Teleperformance management ethos of "Support First, Manage Later" when giving advice and support to ensure all employees receive ample help and encouragement to succeed, before management steps are taken to resolve any problems with performance, behaviours, and attendance Maintains open and honest channels of communication at all levels across your area to ensure employees and managers can approach you for advice, raise concerns and develop solutions to problems Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction Supports a working culture which is built on embracing diversity, respect and positivity, and a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland and Republic of Ireland if required) and the General Data Protection Regulations in the undertaking of any HR activities Responsible for own (and that of your teams where applicable) health, safety and welfare as well as being mindful of the wider team and surrounding colleagues. Attends H&S training as directed by your line manager or the wider business. Upholds and applies the relevant policies and procedures to provide a safeworking environment. Challenges/reports unsafe practices where required and supports the team and overall business to deliver health & safety needs in the workplace. Other duties as assigned What are we looking for? Education and Specific Training Formal qualification in a HR-related area, such as: Certificate in Human Resource Practice, or Degree in HR Management, or similar OR equivalent experience Membership of CIPD, or similar, is preferable Up to date employment law knowledge for UK and Northern Ireland is essential Work Experience Must be currently in an HR Business Partner role for the last consecutive 2 years in a contact centre environment Must reside in UK and eligible to work in the UK Special Certifications Lean Six Sigma certification at Yellow Belt level, preferred Technical Skills Comprehensive computer skills Proficient use of Microsoft Office tools including MS Word, Powerpoint, Excel, Outlook and others Comprehensive knowledge/experience using HRIS such as SAP, Cascade, Workday or other in-house equivalents
Oct 17, 2025
Full time
Senior HR Business Partner UK and Ireland Reports to: Head of HR Location: Hybrid (min of 2 days per week on TP site if within reasonable travelling distance) will consider WAH if candidate not within reasonable travel to TP site Salary: TBC at interview Hours: 37.5 hours per week. Contract: Permanent Role Overview Whilst building & maintaining effective relationships with key stakeholders (internal & external), the Senior HR. Business Partner will work proactively with the Heads of HR to develop & deliver the full range of HR initiatives. You will be accountable to the Heads of HR in terms of driving & fulfilling strategic objectives in line with the national HR Strategy. You will work with key partners across a region to ensure that the employee culture is fully aligned to TP DNA. The Senior HR Business Partner will contribute to ensuring consistency in the development & roll out of HR policies & procedures. What are we looking for? The Senior HR Business Partner will be commercially minded and will be an intensely passionate and proactive Senior HR Business Partner, a professional with a solid background of being able to operate in a fast paced, truly employee, client & customer centric environment. You will have the ability to operate as a broad generalist, setting the commercial & non-bureaucratic standard, when it comes to practical & pragmatic HR application. You will have the determination tenacity, self-motivation, passion & focus on delivering outstanding results through leading people practices. As a strong Senior HR Business Partner you will be confident to use your strong influencing & negotiating skills to contribute to a successful impact across the business. You will possess excellent interpersonal skills, with the ability to build effective and sustainable relationships, at all levels. The Senior HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting HRBPs, employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. The Senior HR Business Partner will take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. Key Tasks/Responsibilities Specific objectives and deliverables will be agreed as part of your role and development review process, the points below are a summary of your main duties and responsibilities. Proactively lead, coach and mentor HR Business Partners (HRBP) in the provision of an effective business partnering service across the business Supports the HR function as a whole in shaping the People Strategy and delivering its objectives Act as senior point of contact and subject matter expert on complex employment cases and projects and provide HR related advice across the generalist range of the role Provide a superior level of practical advice, guidance and support to HRBPs, employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support. Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches Support the implementation of the company's people plans by pro-actively working with staff and line managers to develop a culture of responsibility and accountability for front line human resources management and embed a people culture Partner and coach HRBPs and managers to support the delivery of people plans and initiatives and encourage a culture of line manager responsibility and accountability for front line human resources Proactively lead, manage and successfully deliver complex cross functional people projects across the organisation within specific timeframes Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area Assist in the review, development and successful implementation of progressive people policies, processes and plans to drive continuous engagement and embed a people culture across the organisation Lead the implementation of continuous improvement initiatives, using business knowledge and intelligence to inform changes and develop solutions to ensure that all HR operational systems and processes are fit for purpose Utilise people data and analytics (including operational performance, quality, absence, attrition, and engagement levels), to measure trends and patterns to influence the effectiveness of our people policies and plans to help drive continuous improvements and increase performance. The Senior HR Business Partner will work in conjunction with the VPs/ Directors of Delivery to ensure company objectives are met Write and present formal reports up to and including Executive level as required in relation to specialist and generalist subject areas Lead and assist organisation transformation and change programmes, including restructuring, redundancy consultation, variation of contracts and TUPE transfers Develop and maintain strong relationships across a broad range of stakeholders, including directors, managers, employees and trade unions Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed Contributes to the development of HR policies, and ensures local management teams are fully educated in these and able to effectively interpret and apply them in practice Attends internal and external meetings as required to represent the HR function Provides essential support to the Head of HR Business Partnering as needed and cover periods of annual leave etc Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service Continually identifies new opportunities to add value to local and wider business area To be responsible for own and HRBPs professional and personal development and takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment & case law updates, developments, risks Adopts the Teleperformance management ethos of "Support First, Manage Later" when giving advice and support to ensure all employees receive ample help and encouragement to succeed, before management steps are taken to resolve any problems with performance, behaviours, and attendance Maintains open and honest channels of communication at all levels across your area to ensure employees and managers can approach you for advice, raise concerns and develop solutions to problems Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction Supports a working culture which is built on embracing diversity, respect and positivity, and a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland and Republic of Ireland if required) and the General Data Protection Regulations in the undertaking of any HR activities Responsible for own (and that of your teams where applicable) health, safety and welfare as well as being mindful of the wider team and surrounding colleagues. Attends H&S training as directed by your line manager or the wider business. Upholds and applies the relevant policies and procedures to provide a safeworking environment. Challenges/reports unsafe practices where required and supports the team and overall business to deliver health & safety needs in the workplace. Other duties as assigned What are we looking for? Education and Specific Training Formal qualification in a HR-related area, such as: Certificate in Human Resource Practice, or Degree in HR Management, or similar OR equivalent experience Membership of CIPD, or similar, is preferable Up to date employment law knowledge for UK and Northern Ireland is essential Work Experience Must be currently in an HR Business Partner role for the last consecutive 2 years in a contact centre environment Must reside in UK and eligible to work in the UK Special Certifications Lean Six Sigma certification at Yellow Belt level, preferred Technical Skills Comprehensive computer skills Proficient use of Microsoft Office tools including MS Word, Powerpoint, Excel, Outlook and others Comprehensive knowledge/experience using HRIS such as SAP, Cascade, Workday or other in-house equivalents
Field Compliance Supervisor Fibre - SW London As the Field Compliance Supervisor, you will support Fibre gangs employed by Telent's suppliers locally to ensure all safety, compliance and quality standards are being met through, a defined audit and inspection regime as set out by the Infrastructure Services business. The Field Compliance Supervisor will ensure compliancy of works across Cabling, Poling, Civils and again, the Fibre Build itself. The area to be covered is South West London so the successful person will live within an hour of Woking/Twickenham. The Field Compliance Supervisor will be responsible for the Openreach Fibre Build Networks contract deliverables ensuring these are delivered as planned by Telent and its partners / suppliers. You will be Telent's customer ambassador in the field assisting all contract deliveries by enabling the programming of all works in the Telent workstack through the resolution of access and fluidity issues. What you'll do: Support the delivery of the Project Plan by working with Cluster Leads and Project Managers, ensuring cost-effective solutions and project fluidity. Develop and implement compliance policies and procedures, evaluating existing programs and making necessary improvements. Ensure suppliers have the agreed gangs on-site daily and all programmed work is attended to. Prioritize safety by ensuring all activities follow safe working practices and are supported by the correct documentation. Monitor suppliers to maintain a 'right first time' quality culture, ensuring compliance with Openreach installation standards. Build effective relationships with suppliers and local Highways Authorities, ensuring high levels of street works compliance and reinstatement quality. Resolve local access issues with the public and businesses, managing wayleave and permission to dig processes. Attend Joint Site Meetings with asset owners and suppliers to unlock work fluidity. Respond promptly to urgent safety issues, supporting the resolution of defects within required timeframes. Conduct regular compliance audits and ensure adherence to internal and external regulations. Oversee site setups, confirming safety standards and granting 'permission to proceed' where appropriate. Assist in the training and onboarding of operatives, ensuring all vehicles and materials meet safety and environmental standards. Collaborate with suppliers to resolve escalated issues and manage temporary works in line with Telent's processes. Travel to Chorley / other UK wide locations to complete required training as part of the Field Compliance Supervisor role (overnight stays may be required) Complete any necessary works out of hours or on weekends to meet KPI's / SLA's as part of the role and contract deliverables Who you are: You are a skilled Field Compliance Supervisor with experience overseeing Fibre/FTTP gangs in the highways networks or telecoms networks sectors. You're confident in managing field-based operations, ensuring compliance with health & safety, quality, and environmental standards. Your strong problem-solving skills help you resolve access issues and ensure smooth project delivery. You thrive in a collaborative environment, working with suppliers, local authorities, and the project team to meet delivery goals. Key Requirements: Experience of supervising civils, poling or cable gangs working in the Fibre networks industry or having held a position of 'site supervisor' or similar in the construction or telecoms industry Basic cabling / rod and rope knowledge / skills NRSWA Supervisor Level certified NOPS (Networks Operative Passport Scheme) - Highly desirable Full clean UK driving licence Possess an understanding of environmental legislation and compliance Experience with conducting surveys / assessments or similar IOSH Managing Safely (will be required to train in this in first 3 months) SA001 & SA002 accreditation What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme Essential Vehicle A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
Oct 17, 2025
Full time
Field Compliance Supervisor Fibre - SW London As the Field Compliance Supervisor, you will support Fibre gangs employed by Telent's suppliers locally to ensure all safety, compliance and quality standards are being met through, a defined audit and inspection regime as set out by the Infrastructure Services business. The Field Compliance Supervisor will ensure compliancy of works across Cabling, Poling, Civils and again, the Fibre Build itself. The area to be covered is South West London so the successful person will live within an hour of Woking/Twickenham. The Field Compliance Supervisor will be responsible for the Openreach Fibre Build Networks contract deliverables ensuring these are delivered as planned by Telent and its partners / suppliers. You will be Telent's customer ambassador in the field assisting all contract deliveries by enabling the programming of all works in the Telent workstack through the resolution of access and fluidity issues. What you'll do: Support the delivery of the Project Plan by working with Cluster Leads and Project Managers, ensuring cost-effective solutions and project fluidity. Develop and implement compliance policies and procedures, evaluating existing programs and making necessary improvements. Ensure suppliers have the agreed gangs on-site daily and all programmed work is attended to. Prioritize safety by ensuring all activities follow safe working practices and are supported by the correct documentation. Monitor suppliers to maintain a 'right first time' quality culture, ensuring compliance with Openreach installation standards. Build effective relationships with suppliers and local Highways Authorities, ensuring high levels of street works compliance and reinstatement quality. Resolve local access issues with the public and businesses, managing wayleave and permission to dig processes. Attend Joint Site Meetings with asset owners and suppliers to unlock work fluidity. Respond promptly to urgent safety issues, supporting the resolution of defects within required timeframes. Conduct regular compliance audits and ensure adherence to internal and external regulations. Oversee site setups, confirming safety standards and granting 'permission to proceed' where appropriate. Assist in the training and onboarding of operatives, ensuring all vehicles and materials meet safety and environmental standards. Collaborate with suppliers to resolve escalated issues and manage temporary works in line with Telent's processes. Travel to Chorley / other UK wide locations to complete required training as part of the Field Compliance Supervisor role (overnight stays may be required) Complete any necessary works out of hours or on weekends to meet KPI's / SLA's as part of the role and contract deliverables Who you are: You are a skilled Field Compliance Supervisor with experience overseeing Fibre/FTTP gangs in the highways networks or telecoms networks sectors. You're confident in managing field-based operations, ensuring compliance with health & safety, quality, and environmental standards. Your strong problem-solving skills help you resolve access issues and ensure smooth project delivery. You thrive in a collaborative environment, working with suppliers, local authorities, and the project team to meet delivery goals. Key Requirements: Experience of supervising civils, poling or cable gangs working in the Fibre networks industry or having held a position of 'site supervisor' or similar in the construction or telecoms industry Basic cabling / rod and rope knowledge / skills NRSWA Supervisor Level certified NOPS (Networks Operative Passport Scheme) - Highly desirable Full clean UK driving licence Possess an understanding of environmental legislation and compliance Experience with conducting surveys / assessments or similar IOSH Managing Safely (will be required to train in this in first 3 months) SA001 & SA002 accreditation What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme Essential Vehicle A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
Position: Area Manager Location: Dorset Full-time: 37.5 hours per week Salary: 32,000 - 36,000 per annum Do you have a flair for retail and a heart for animals and people? We are looking for a Retail Superstar a.k.a. Area Manager to help lead and grow the retail operation across Dorset and Devon, raising vital funds to support animal care and community outreach. If you are a natural leader who loves driving commercial performance, motivating teams and spotting new opportunities, this is your chance to make a real difference every day. About the Role As our Retail Area Manager, you'll be at the heart of our retail success, overseeing a network of charity shops, leading a passionate team of shop managers and volunteers, and helping to deliver an excellent customer experience that supports the charity. You'll bring fresh ideas, a commercial mindset, and genuine enthusiasm to help grow income and strengthen the charities presence on the high street and beyond. Key Responsibilities Lead, mentor and support shop managers and volunteers to achieve retail excellence Oversee performance, budgets, and day-to-day shop operations Drive sales and profitability through effective merchandising and cost control Identify and evaluate new shop locations, developing business cases for growth Support income generation through both in-store and digital channels Set and monitor shop sales targets, supporting teams to achieve them Inspire and engage teams through clear communication and encouragement Explore opportunities to grow our retail footprint and open new shops Develop digital and online sales opportunities to complement high street stores About You Essential: Proven experience in a senior retail management role (multi-site experience preferred) Strong leadership and people development skills Track record of driving commercial results and improving performance Confident with budgets, reporting, and using data to make informed decisions Excellent communication and organisational skills Proficient in MS Office and familiar with EPOS systems Desirable: Charity retail experience and/or working with volunteers Knowledge of Gift Aid, health & safety and HR best practice Visual merchandising flair Experience opening or setting up new shops Other Requirements: Full UK driving licence and access to a vehicle Willingness to travel across Dorset Flexible, proactive, and community-minded A genuine passion for animal welfare and supporting local communities Why Join Us? This is a fantastic opportunity to bring your retail experience and leadership skills to a role that truly makes a difference. You'll be part of a supportive, collaborative, and passionate team where new ideas are encouraged, successes are celebrated, and every day helps improve lives. Interested? Apply today and make a real impact in an amazing organisation where your contribution truly matters! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Oct 17, 2025
Full time
Position: Area Manager Location: Dorset Full-time: 37.5 hours per week Salary: 32,000 - 36,000 per annum Do you have a flair for retail and a heart for animals and people? We are looking for a Retail Superstar a.k.a. Area Manager to help lead and grow the retail operation across Dorset and Devon, raising vital funds to support animal care and community outreach. If you are a natural leader who loves driving commercial performance, motivating teams and spotting new opportunities, this is your chance to make a real difference every day. About the Role As our Retail Area Manager, you'll be at the heart of our retail success, overseeing a network of charity shops, leading a passionate team of shop managers and volunteers, and helping to deliver an excellent customer experience that supports the charity. You'll bring fresh ideas, a commercial mindset, and genuine enthusiasm to help grow income and strengthen the charities presence on the high street and beyond. Key Responsibilities Lead, mentor and support shop managers and volunteers to achieve retail excellence Oversee performance, budgets, and day-to-day shop operations Drive sales and profitability through effective merchandising and cost control Identify and evaluate new shop locations, developing business cases for growth Support income generation through both in-store and digital channels Set and monitor shop sales targets, supporting teams to achieve them Inspire and engage teams through clear communication and encouragement Explore opportunities to grow our retail footprint and open new shops Develop digital and online sales opportunities to complement high street stores About You Essential: Proven experience in a senior retail management role (multi-site experience preferred) Strong leadership and people development skills Track record of driving commercial results and improving performance Confident with budgets, reporting, and using data to make informed decisions Excellent communication and organisational skills Proficient in MS Office and familiar with EPOS systems Desirable: Charity retail experience and/or working with volunteers Knowledge of Gift Aid, health & safety and HR best practice Visual merchandising flair Experience opening or setting up new shops Other Requirements: Full UK driving licence and access to a vehicle Willingness to travel across Dorset Flexible, proactive, and community-minded A genuine passion for animal welfare and supporting local communities Why Join Us? This is a fantastic opportunity to bring your retail experience and leadership skills to a role that truly makes a difference. You'll be part of a supportive, collaborative, and passionate team where new ideas are encouraged, successes are celebrated, and every day helps improve lives. Interested? Apply today and make a real impact in an amazing organisation where your contribution truly matters! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
