33 jobs found

Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary 50-55k, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those with digital accessibility needs (WCAG 2.2). Working in Agile Environments - Collaborate in multidisciplinary teams within Agile frameworks to deliver impactful service solutions. Measuring Success - Define success metrics for services and continuously iterate based on user feedback and analytics. Skills and Experience Proven experience in Service Design, with a strong portfolio of successful end-to-end service improvements. Experience conducting user research and translating insights into actionable service improvements. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq. Familiarity with Agile and iterative development processes. Knowledge of Government Digital Service (GDS) standards (desirable). Experience designing services for users with accessibility requirements. Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

Product & Portfolio Analyst Are you analytically minded, highly organised, and keen to develop deep expertise in the mortgage market? We're representing a growing specialist mortgage lender that's looking to appoint a Product & Portfolio Analyst to join its expanding team in London. This is a fantastic opportunity for someone early in their mortgage or analytical career who's eager to learn, contribute, and grow with a business that's building something exciting. The Role You'll be supporting the design, delivery, and optimisation of mortgage products, working closely with stakeholders across the business. Your analysis and insight will help inform key decisions and ensure the lender remains competitive in the market. Key responsibilities include: Analysing data, market trends, and qualitative research to support product and pricing decisions Producing MI and models to inform pricing, credit, and performance reviews Supporting product governance and helping prepare documentation for internal sign-off Assisting in the management of product, price, and criteria changes from concept through to delivery Helping resolve product-related issues or incidents About You Strong numeracy and analytical ability, including working with data and models Highly organised with strong attention to detail Confident communicator who can build effective relationships across teams Curious and proactive, with a genuine desire to learn about the mortgage industry Comfortable working in a London office four days per week Desirable but not essential: Knowledge of UK mortgage products, processes, or criteria Experience in credit risk, product, or pricing analytics Why Apply? You'll be joining a growing business where your curiosity and initiative are valued. This is a chance to develop your analytical and mortgage knowledge in a fast-moving environment where you'll make a real impact from day one.

A leading European mid-market private equity fund (c. €5bn AUM) has exclusively partnered with us to appoint a French-speaking ESG Analyst or Associate to join their high-growth, flexible team. This is a unique opportunity to play a hands-on role supporting both the investment platform and portfolio companies, with a primary base in London (Paris considered). A leading European mid-market private equity fund (c. €5bn AUM) has exclusively partnered with us to appoint a dynamic French-speaking ESG Analyst or Associate to join their high-growth, flexible team. This is a unique opportunity to play a hands-on role supporting both the investment platform and portfolio companies, with a primary base in London (Paris considered). Key Responsibilities Support the design, implementation, and continual improvement of the fund's ESG and sustainability policies Deliver annual and ad hoc ESG reporting (SFDR, CSRD, GRI, EU Taxonomy) for internal/external stakeholders Lead ESG data collection, analysis, and action planning for portfolio companies, working directly with deal teams and management Monitor regulatory requirements, market trends, and emerging ESG risks, and translate findings into actionable insights Support the development of internal and external ESG communications, presentations, and training Drive process improvements, benchmarking, and impact measurement in partnership with the Head of ESG Adapt to varied tasks in a lean team: policy, reporting, research, data management, portfolio engagement Candidate Profile - What We're Looking For 1-5 years' experience in ESG, sustainability, responsible investment, or reporting (private equity, asset management, or consultancy preferred) Bachelor's/Master's in a business, finance, economics, engineering, or other ESG-relevant field Fluent French and English (both written and spoken) are essential-cross-border communication is a core part of the role Demonstrated "jack of all trades" mentality: proactive, comfortable navigating ambiguity, willing to pitch in on new tasks Strong technical skills: analytical, detail-oriented, multi-tasking, and experienced with Excel/PowerPoint (knowledge of ESG reporting/disclosure tools is a plus) Up-to-date knowledge of relevant frameworks: SFDR, CSRD, EU Taxonomy, TCFD, GRI, UNPRI, etc. If you meet the above criteria, please apply or send a copy of your CV to Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Interaction Designer Remote working (with monthly visit to Newcastle base - 2 days on site back-to-back) 1 months + (overall project expected till March 2026) Start date - 24th November Inside IR35 Our central government client is seeking an Interaction Designer to support the delivery of user-centred digital services. The role focuses on designing accessible, consistent, and intuitive experiences using the GOV.UK Design System and Frontend framework, ensuring compliance with WCAG 2.2 accessibility standards. You will work across multidisciplinary teams to translate insights into prototypes that meet both user needs and service goals. Role Overview The Interaction Designer will create interactive prototypes, design flows, and visual mock-ups that align with GDS standards and best practices for progressive enhancement. You will facilitate collaborative design workshops and journey mapping sessions using Mural, taking concepts from ideation to prototype. The role requires balancing creative iteration with practical delivery constraints, often within fast-paced agile environments. Core Requirements: Provide design leadership and hands-on interaction design across complex projects to deliver coherent and consistent service experiences Experience using the Heroku prototype tool to rapidly build and iterate design concepts Proficient with a range of design and prototyping tools including Framer, Webflow, InVision, and Axure RP Apply GOV.UK Frontend components to produce accessible and consistent digital interactions Facilitate workshops for team collaboration and ideation, mapping user journeys and wireframe iterations with Mural Gain a deep understanding of user needs across service areas and translate research insights into actionable design approaches Simplify complex information and processes, creating services that are easy to understand and use Work closely with user researchers, developers, content designers, and business analysts within an agile framework Deliver high-quality outputs that align with GDS and GOV.UK design principles, incorporating feedback from multiple stakeholders Handle difficult client conversations around design direction or changes with professionalism and clarity

Research and Insight Analyst Bedford (Hybrid Working) £38,157 per annum Permanent Full Time - Monday Friday 9.00am - 5.00pm (flexible within business needs) Are you passionate about customer satisfaction? We are currently looking for a customer focussed Research and Insight Analyst to proactively support an on-going programme of research and insight analysis to develop customer experience improvements click apply for full job details

Croydon hybrid working available As a Research and Insight Analyst, you'll be the detective behind the scenes, uncovering valuable insights to enhance customer experiences. Reporting to the Head of Research and Insight, you'll dive into data, create engaging reports, and empower teams with the knowledge they need to make impactful improvements click apply for full job details

Prospect Researcher Every gift starts with insight. As Prospect Researcher, you'll uncover the people, organisations, churches and networks whose generosity can unlock life-changing opportunities for children living in poverty. Your research will fuel fundraisers, shape strategy, and help build the partnerships that make transformation possible. It's a role where curiosity meets impact, turning information into action that changes lives. Position: Prospect Researcher Location: Milton Keynes/Hybrid Hours: 36.5 hours per week Contract: Permanent Salary: £36,576 Closing Date: 24 Oct 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified Interview Date: 30 Oct 2025 About the Role We are looking for a Prospect Researcher to enhance fundraising efforts and support vulnerable communities through effective donor engagement. What a day could look like - Morning: Build a research profile on a potential philanthropist. Midday: Review prospect pipelines and run reports to catch every opportunity. Afternoon: Spot emerging corporate giving trends or church networks that could unlock new streams of support. This role IS for you if Have degree-level education or relevant experience, extensive prospect research experience, understanding of GDPR, and CRM expertise. You're curious, proactive, and motivated by making a difference. You love research and turning complex information into clear, useful insights. You get satisfaction from helping others succeed (our fundraisers will rely on you daily). You're detail-oriented but can also see the bigger picture. In return, you will receive A flexible and supportive working culture Pension scheme (with employer contributions) Generous holiday allowance Free parking (Milton Keynes office) Opportunities for faith-based gatherings, prayer, and devotionals A welcoming, purpose-driven team who are passionate about making a difference In addition to the salary offered, you will recieve good benefits including pension, generous holiday entitlement and free parking (MK only). Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it. About the Organisation Join an international children's charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God's unconditional love. An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check. We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability. Please note we can only consider applicants who presently have the right to work in the UK. You may also have experience in areas such Development Researcher, Fundraising Researcher, Prospect Development Officer, Prospect Research Officer, Philanthropy Insight Analyst, Fundraising Insight Officer, Donor Researcher, Major Gifts Researcher, Research, Researcher. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

UX Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech' or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate, people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As a UX Designer at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is essential. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as appropriate and collate feedback to iterate these designs. Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options. Workshops: Initiate, plan and conduct workshops with stakeholders and users. Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience. Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services. Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital literacy needs) and designed to ensure services adhere to WCAG 2.2. Information architecture and navigation: Research for and design the information architecture to ensure users can navigate successfully. Measuring success: Work with stakeholders to define success metrics so that services can continually iterate. Agile working: Work and collaborate across multi-disciplinary teams using agile methods. Advocacy and education: Advocate for and educate client teams about user-centred design including upskilling and mentoring. Best practice and community: Be part of and contribute to the Community of Practice to ensure it develops alongside developments in the industry. Skills and Experience: Deep analytical thinking with a strong ability to communicate insights clearly through presentations and reports. Skilled in designing accessible systems and services, with a good understanding of WCAG 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable). Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights. Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq. Familiar with research and analysis tools such as Dovetail, Mural, and Microsoft Forms. Knowledge of front-end technologies (HTML, CSS, JavaScript) and analytical tools like Google Analytics (both desirable). Comfortable working within Agile frameworks and collaborating across multidisciplinary teams. Experience working with Government Digital Service (GDS) standards and practices (desirable). A portfolio of UX work is available on request. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

UX Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech' or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate, people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As a UX Designer at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is essential. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as appropriate and collate feedback to iterate these designs. Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options. Workshops: Initiate, plan and conduct workshops with stakeholders and users. Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience. Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services. Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital literacy needs) and designed to ensure services adhere to WCAG 2.2. Information architecture and navigation: Research for and design the information architecture to ensure users can navigate successfully. Measuring success: Work with stakeholders to define success metrics so that services can continually iterate. Agile working: Work and collaborate across multi-disciplinary teams using agile methods. Advocacy and education: Advocate for and educate client teams about user-centred design including upskilling and mentoring. Best practice and community: Be part of and contribute to the Community of Practice to ensure it develops alongside developments in the industry. Skills and Experience: Deep analytical thinking with a strong ability to communicate insights clearly through presentations and reports. Skilled in designing accessible systems and services, with a good understanding of WCAG 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable). Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights. Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq. Familiar with research and analysis tools such as Dovetail, Mural, and Microsoft Forms. Knowledge of Front End technologies (HTML, CSS, JavaScript) and analytical tools like Google Analytics (both desirable). Comfortable working within Agile frameworks and collaborating across multidisciplinary teams. Experience working with Government Digital Service (GDS) standards and practices (desirable). A portfolio of UX work is available on request. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

Prospect Researcher Every gift starts with insight. As Prospect Researcher, you ll uncover the people, organisations, churches and networks whose generosity can unlock life-changing opportunities for children living in poverty. Your research will fuel fundraisers, shape strategy, and help build the partnerships that make transformation possible. It s a role where curiosity meets impact, turning information into action that changes lives. Position: Prospect Researcher Location: Milton Keynes/Hybrid Hours: 36.5 hours per week Contract: Permanent Salary: £36,576 Closing Date: 24 Oct 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified Interview Date: 30 Oct 2025 About the Role We are looking for a Prospect Researcher to enhance fundraising efforts and support vulnerable communities through effective donor engagement. What a day could look like Morning: Build a research profile on a potential philanthropist. Midday: Review prospect pipelines and run reports to catch every opportunity. Afternoon: Spot emerging corporate giving trends or church networks that could unlock new streams of support. This role IS for you if Have degree-level education or relevant experience, extensive prospect research experience, understanding of GDPR, and CRM expertise. You re curious, proactive, and motivated by making a difference. You love research and turning complex information into clear, useful insights. You get satisfaction from helping others succeed (our fundraisers will rely on you daily). You re detail-oriented but can also see the bigger picture. In return, you will receive A flexible and supportive working culture Pension scheme (with employer contributions) Generous holiday allowance Free parking (Milton Keynes office) Opportunities for faith-based gatherings, prayer, and devotionals A welcoming, purpose-driven team who are passionate about making a difference In addition to the salary offered, you will recieve good benefits including pension, generous holiday entitlement and free parking (MK only). Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it. About the Organisation Join an international children s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God s unconditional love. An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check. We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability. Please note we can only consider applicants who presently have the right to work in the UK. You may also have experience in areas such Development Researcher, Fundraising Researcher, Prospect Development Officer, Prospect Research Officer, Philanthropy Insight Analyst, Fundraising Insight Officer, Donor Researcher, Major Gifts Researcher, Research, Researcher. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Category Analyst Location & Setup: Spalding - Hybrid, 3 day onsite per week Package: 35,000 - 40,000 The Opportunity We are partnering with a leading food & agricultural business to appoint a Category Analyst to join their Commercial team. This role will support the Category Manager in delivering insight-led decisions and presentations, using data to tell compelling stories and drive commercial opportunities. This is an exciting opportunity for someone who thrives on analysis, detail, and turning numbers into clear, actionable insights. You'll work across multiple data sources, prepare reports for both customers and internal stakeholders, and play a pivotal part in tracking market performance and supporting customer relationships. Key Responsibilities Support the Category Manager with insight-led presentations and analysis. Prepare monthly and bi-monthly market reports for key customers. Track and report on category market share and performance. Manage the monthly database coding and reporting of new products to data providers. Code and summarise consumer research responses. Produce monthly internal KPI reports. Conduct deep dives into specific food categories. Assist with larger projects such as customer category reviews and internal innovation initiatives. Download and analyse weekly retailer data, reporting updates to the Category Manager and Commercial Managers. What We're Looking For Advanced Excel skills and strong Microsoft Office proficiency. Excellent attention to detail with a methodical approach. Experience working with (or ability to quickly learn) data sources such as Kantar, Nielsen, and Circana. Strong communication and presentation skills, with the ability to simplify complex data. A collaborative team player who can also work independently. 2+ years' experience in a similar analytical role (desirable). Additional Information The role may involve travel, so a valid passport, clean driving licence, and access to reliable transport are essential. Why Join? This is a fantastic opportunity to play a key role in supporting a well-respected food business. You'll gain exposure to leading retailers, work with rich market data, and contribute to the commercial success of a company that values its people, culture, and purpose.

About Goldsmiths Goldsmiths, University of London is a world-leading centre of educational excellence where ground-breaking research meets innovative teaching and thinking. At Goldsmiths, you ll find a fusion of culture, creativity, heritage, excitement and academic rigour which all help to create a close-knit community with a reputation that spans the globe. It provides a fluid and energetic community where staff and students work in partnership to bring learning to life. Indeed, one of its major strengths is its interdisciplinary ethos - the way in which departments, centres and units interrelate to offer new perspectives and insights. The Opportunity As a People Data Analyst at Goldsmiths, University of London, you will play a key role in supporting the People & Organisational Development (POD) department through the provision of high-quality data insights and reporting. You ll be responsible for maintaining and analysing workforce data, developing dashboards, and contributing to the improvement of HR systems and processes. This is a fantastic opportunity to work collaboratively across HR, Payroll, IT, and other university departments to ensure data integrity and support strategic decision-making. Key Responsibilities Gather, validate, and maintain accurate HR data from multiple sources including EDI, Workforce, HESA, and Recruitment. Clean and standardise data in collaboration with HR Operations to ensure consistency and reliability. Generate regular reports on HR metrics such as turnover, diversity, and recruitment effectiveness. Conduct ad hoc analysis and create custom reports for senior stakeholders. Develop dashboards and visualisations using tools like Power BI. Support system upgrades and enhancements, including testing and documentation. Contribute to process improvement initiatives and automation of HR workflows. Ensure compliance with GDPR and data protection regulations. Train POD staff and managers on system usage and data interpretation. Actively engage in professional development and stay informed on data analytics trends. Promote equality, diversity, and inclusion in all aspects of work. About You and What You Will Bring to the Role Educated to A-level standard with GCSE A -C in Mathematics (degree in a quantitative field desirable). Experience maintaining and analysing large datasets and combining data from multiple sources. Skilled in Microsoft Excel and other data analysis platforms (Power BI, SQL desirable). Strong numeracy and analytical skills with the ability to interpret complex data. Good written communication and organisational skills. Understanding of GDPR and data protection legislation. Experience working with HR data (preferably in a higher education context). Commitment to equality, diversity, and inclusion, with experience supporting diverse communities. Your work in this role will directly support Goldsmiths strategic goals and help shape how people data is used to enhance the experience of staff and students across the university. Goldsmiths is working in partnership with Hays HR to identify the right person for this role. Closing date for applications: Wednesday 22 October at 23:59

Role : Data Analyst Location : Nantgarw, Cardiff - 3 days per week onsite Salary : 30 per hour via umbrella Length : 12 months with potential for extension Role Summary/Purpose Me client is a digital industrial business with its ability to harness large streams of data that are providing incredible insights and in turn, real operational value for customers. We are seeking a highly motivated individual to contribute to our digital future. You will work within the Sales, Inventory & Operations Planning Team to develop and apply algorithms to transform raw data into actionable insights. As the Data Analyst you will possess analytical skills, a structured approach to problem solving, and statistical knowledge. Our job is to work alongside the business to develop, test and deploy analytics or software which provide significant insights and improvements to the business. We also develop custom in-house tools to help us deliver our projects efficiently and effectively. We support a wide range of internal customers and every project is different and gives the opportunity to learn something new. Responsibilities Include: Support with the development, deployment, and application of applied analytics, predictive analytics, and prescriptive analytics. Perform exploratory and targeted data analyses using descriptive statistics and other methods. Collaborate across the business to identify and define new data & reporting requirements with the aim of delivering value adding insight and consistency across the teams. Facilitate embedding a self-service capability for operational business users including automating as far as possible to reduce manual intervention and drive efficiency across the business. Support analytics systems including the development and maintenance of systems, processes, and algorithms. You will contribute to the integration, enhancement, and deployment of our analytical suite to give our leadership visibility of how the business is performing to make timely, data-driven decisions. Support with capacity modelling, maintain and develop new and existing forecasting demand models based on business insights research & analysis Owning a project; build engagement, influence relevant stakeholders, and deliver change Work closely with Lean and Operations teams, playing a crucial role in our journey to operational excellence Participate and support digitisation projects Research and implement new statistical, machine learning and optimization approaches. Understand best practice and keep up to date with trends, new technology and competitor advances. Qualifications/Requirements Bachelors degree from an accredited university of college, or equivalent knowledge and experience (Mathematics, Statistics, Operations Research and/or Data Science). Highly proficient in Microsoft Office tools including Excel and PowerPoint Proven experience with SQL Flexible and resilient to respond constructively to new challenges Self-starter able to operate autonomously with minimal guidance to consistently achieve high quality output Detail-oriented, while also constantly prioritizing needs with resources available; able to support multiple projects and/or business functions at once Excellent communication skills, interacts with multiple levels and functions with the distribution organization, and able to manage relationships Able to thrive in a small core team and frequently interact with cross-functional teams Strong knowledge in statistical modelling Ability to translate complex datasets to understandable trends and market patterns using data visualization & analytics tool such as TIBCO Spotfire, Tableau, PowerBI or similar Desired Requirements Master's degree in any discipline (Business, Data Science, Mathematics, Statistics, Operations Research or related field) preferred Proven experience working on OR problems in industrial manufacturing companies Proven experience in simulation modelling Familiar with machine learning concepts, methods, and tools Understanding and working knowledge of capacity & supply chain planning Working knowledge of programming/scripting languages (Python, R, or similar)

Service Designer Location: Halifax - 2 days per week on-site Contract: 6 months initially, with strong potential for extension About the Role We're working with one of the UK's leading banking groups on a major transformation of their customer experience tools. This opportunity sits within a multi-disciplinary team of 5, including UX Design, Content Design, Design Analysis, and User Research-all focused-on redesigning how the bank captures and responds to customer needs. The team is delivering a needs capture tool-a strategic, customer-focused data product currently being replatformed to align with future architecture and experience standards. The tool is being designed to better equip digital and frontline colleagues to understand customer circumstances and tailor support accordingly. You'll be joining a collaborative Agile team, engaging with multiple teams across the bank, and helping to ensure the product is insight-led, technically feasible, and aligned to business and user outcomes. What You'll Do Lead service design activities for a data-led product supporting customer needs assessment. Collaborate daily with UX designers, content designers, user researchers, and design analysts. Engage with wider delivery teams to shape end-to-end journeys and service architecture. Facilitate co-design workshops and map current and future state journeys. Translate user insights into service blueprints, customer journeys, and other actionable artefacts. Work within Agile teams, contributing to sprint planning, backlog refinement, and Jira ticket creation. Document work and share outputs via Confluence to maintain alignment across teams. What We're Looking For Proven experience as a Service Designer working in large, cross-functional teams. Strong capability in journey mapping, blueprinting, service ecosystems, and systems thinking. Experienced in Agile delivery environments, including working in sprints and managing Jira tickets. Comfortable documenting design decisions and collaborating via Confluence. Able to interpret research findings and turn them into actionable design and service improvements. Experience working on data products or tools; financial services experience highly desirable. Strong communication and facilitation skills across a range of stakeholders. Tools: Jira, Confluence. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you .

As the Procurement Analyst Manager, you will be responsible for overseeing the procurement process, managing material requirements planning (MRP), master data, and purchase order approvals. This role involves leveraging Power BI for data analytics, creating reports and dashboards, and managing forecasting processes to ensure optimal inventory levels and supplier relationships. The manager will work with internal and external stakeholders to drive continuous improvement, enhance forecast accuracy, and ensure compliance with company policies. Role : Procurement Analyst Manager Location : Hemel Hempstead Hours : Monday to Friday, 08:30 - 17:00 Salary: On Application Responsibilities Run the MRP process to identify stock replenishment needs and address stock shortages. Maintain and update MRP parameters, including supplier lead times, sales forecasts, minimum stock limits, and preferred suppliers. Support the team in preparing and raising purchase orders for stock replenishment based on MRP outputs. Oversee validation and approval of purchase orders to ensure accuracy and compliance. Ensure stocking levels are maintained at optimal minimum and maximum levels to support business needs and customer order fulfilment. Maintain and manage accurate master data within procurement systems to ensure reliable MRP outputs and reporting. Leverage and manage Power BI to design, develop, dataflows, semantic models, and interactive dashboards for procurement analytics and provide actionable insights for procurement and inventory management. Troubleshoot data discrepancies and ensure alignment between operational data and reporting metrics. Present actionable insights to senior management and stakeholders using data visualizations and performance dashboards. Oversee quarterly forecast reviews, collaborating with internal and external stakeholders to refine forecasts. Research and implement advanced forecasting techniques (e.g., statistical modelling, machine learning) to improve accuracy and reduce stockouts or overstocking Build, maintain, and manage relationships with suppliers, ensuring consistent communication and a professional approach to all interactions. Ensure compliance with company guidelines, purchasing policies, and procedures during all procurement activities. Work closely with the procurement team to identify opportunities for process improvements, cost reduction, and business enhancements. Engage with internal and external stakeholders to align procurement strategies with business objectives and drive operational efficiency. Facilitate cross-functional meetings to address supply chain risks, resolve bottlenecks, and drive process improvements. Train and mentor junior procurement staff on MRP systems, data analysis tools, and best practices. Requirements A bachelor's degree in supply chain management, business administration, or a related field is preferred, though equivalent experience will be considered. Demonstrated experience in procurement, material planning, or supply chain analytics. Demonstrated success in managing MRP processes, inventory optimization. Ability to add value and contribute to process and business improvements. Computer literacy with advanced proficiency in Microsoft Excel and experience with Power BI or similar data analytics tools, hands-on experience with Power BI, SQL, or Python for data analysis is advantageous. Ability to work in a fast-paced environment with tight deadlines and multiple priorities. Familiarity with integrated Enterprise Resource Planning (ERP) systems and prior experience in material planning. Advanced Excel skills and proficiency in Power BI for data analysis and reporting. Ability to build and maintain effective relationships with staff, stakeholders, and suppliers. Effective time management and prioritization skills to meet deadlines and achieve set targets. Deep understanding of commercial and financial impacts of procurement decisions, particularly on business operations and customer order fulfilment. Effective communication with various stakeholders, including senior management, suppliers, and junior staff. Willingness to research and implement advanced forecasting techniques and stay up to date with best practices. Ability to work well under pressure, handling emergencies and stressful situations with composure. Keen focus on accuracy and detail in all aspects of procurement and data management. If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"

About ExTrac ExTrac is a fast-growing, mission-driven startup providing open-source intelligence solutions to government, commercial, and third-sector partners. Our AI-powered platform delivers critical insights to support national security objectives and help organisations keep their people safe. We're seeking an experienced Head of Research and Analysis to join our senior leadership team. This role is ideal for a seasoned editor or journalist, or a researcher or intelligence analyst with significant editorial experience. The Role You'll shape our research function, ensure our work meets the highest editorial standards, and guide our team in producing impactful, data-driven open-source intelligence products. The role is a fixed term maternity leave position lasting nine months, with the possibility to extend to 12 months. This role is based in the UK, including some days in our London office. Key Responsibilities Editorial Leadership: Oversee and quality assure all research and analysis outputs, ensuring clarity, accuracy, and relevance to our clients. Client Engagement: Lead interactions with clients regarding research and analysis products, ensuring deliverables align with their evolving needs. Project Oversight: Manage the delivery of complex research commissions, ensuring projects are completed on time and to the highest standards. Team Development: Supervise and mentor our in-house research team, fostering a culture of excellence, innovation, and editorial rigour. Consultant Network: Expand and manage a network of external researchers, ensuring seamless integration into our analysis framework. Editorial Standards: Uphold research product templates, style guides, and best practices to ensure consistency and impact. Strategic Awareness: Maintain a strong understanding of global political, geopolitical, and security developments, ensuring our analysis remains ahead of emerging trends. Essential Skills and Experience Significant senior editorial experience at a leading international news outlet, research institute, or intelligence organisation. Exceptional writing, editing, and analytical skills, with the ability to distil complex information into clear, compelling narratives. Proven ability to tailor content for diverse audiences, from policymakers and security professionals to commercial clients. Strong team leadership and mentoring experience, with a track record of developing and managing high-performing research or editorial teams. Client and stakeholder management expertise, with experience in briefing senior decision-makers and adapting products to meet client needs. Project management skills, with a demonstrated ability to oversee multiple research projects from inception to delivery. A keen interest in technology, particularly data science and AI-driven methodologies for intelligence analysis and reporting. Desirable Skills and Qualifications Experience in investigative journalism, open-source intelligence (OSINT), or security analysis. A bachelor's degree in a relevant field; a master's degree or higher is advantageous. UK or equivalent security clearances.

Senior Pensions Researcher Location: Hybrid London, EC3A 3DE Salary: Competitive DOE + Excellent Benefits! Contract Type: Full Time, Permanent What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources! Why Do We Want You You re a professional with a strong background in pensions, using data and information platforms to gather and interpret regulatory and market insights. You may have experience as a Pensions Analyst, Pensions Administrator, or within a consultancy, broker, or HR environment ideally with multinational exposure. If you have an excellent technical understanding of the pensions market, strong research skills, and enjoy in-depth analysis of global pensions and social security systems, we d love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities You will be responsible for: • Researching and communicating market developments in pension legislation worldwide, drawing from legislative, government, and news sources. • Producing written analysis of pension markets for use in Axco s products, whitepapers, and market-focused publications. • Checking the quality, accuracy, and integrity of the pensions and employee benefits content in Axco s product suite. • Responding to client content queries and information requests. • Collaborating with colleagues across the Research team to ensure high standards of information consistency and accuracy. What s the Best Thing About This Role You ll be part of the go-to team for global pensions insight, researching and analysing worldwide market trends and shaping the content of Axco s industry-leading products. You ll also have the chance to contribute to Axco s annual Global Insurance Conference, bringing together experts and thought leaders from across the sector. What s the Most Challenging Thing About This Role Pension legislation changes constantly not just in the UK, but across multiple countries. You ll spend time digging into government sources, legal frameworks, and regulatory updates, translating complex information into clear, concise, and accurate content. This role suits someone who thrives on detail and precision. What We re Looking For To be successful in this role, you must have: • A solid understanding of private pension plans and social security systems. • Good knowledge of both Defined Benefit (DB) and Defined Contribution (DC) pension schemes. • Proven experience in researching and summarising regulations from pension and life insurance supervisory bodies. • Excellent writing, proof-reading, and reading comprehension skills. • Exceptional attention to detail and accuracy. • To be successful in this role, it would be great if you have: • Familiarity with other employee benefits (e.g. group life, private medical insurance, maternity or flexible benefits). • Additional language skills. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us At Axco, we inform and empower insurance-related decisions with world-class data and intelligence on global markets. We re proud to be part of Wilmington plc s Intelligence Division so if you re looking for growth, innovation, and opportunity, you ll find them all and more here. Axco s research and commentary on pension and insurance markets worldwide give clients a competitive advantage, helping them stay aligned with the constantly evolving landscape of regulation, compliance, and employee benefits. Find What You re Looking For We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you Join us and achieve more within your career with mutual respect, support and fair rewards. Click on APPLY today!

Our client, a leading world-class aerospace material supplier, specializing in supplying a comprehensive range of products tailored for the aviation Maintenance, Repair, and Overhaul (MRO) sector, are looking to recruit a Senior Procurement Analyst, to be based at their offices in Hemel Hempstead, Hertfordshire . On offer: An exciting opportunity to join a well-respected aerospace materials provider who is experiencing rapid growth due to recent investment. Based at a modern state of the art office and warehouse facility. Salary up to £58K, dependant on skills and experience. Bonus Health Cover 25 Days annual leave, increasing by one day following 3 yrs, 5 yrs and 7yrs of service. Pension scheme. Friday Casual wear. Main Purpose of the Role: Reporting to the Procurement Director, the Senior Procurement Analyst is responsible for overseeing the procurement process, managing material requirements planning (MRP), master data, and purchase order approvals. This role involves leveraging Power BI for data analytics, creating reports and dashboards, and managing forecasting processes to ensure optimal inventory levels and supplier relationships. The manager will work with internal and external stakeholders to drive continuous improvement, enhance forecast accuracy, and ensure compliance with company policies. Duties and Responsibilities of the Senior Procurement Analyst: Run the MRP process to identify stock replenishment needs and address stock shortages. Maintain and update MRP parameters, including supplier lead times, sales forecasts, minimum stock limits, and preferred suppliers. Support the team in preparing and raising purchase orders for stock replenishment based on MRP outputs. Oversee validation and approval of purchase orders to ensure accuracy and compliance. Ensure stocking levels are maintained at optimal minimum and maximum levels to support business needs and customer order fulfilment. Maintain and manage accurate master data within procurement systems to ensure reliable MRP outputs and reporting. Leverage and manage Power BI to design, develop, dataflows, semantic models, and interactive dashboards for procurement analytics and provide actionable insights for procurement and inventory management. Troubleshoot data discrepancies and ensure alignment between operational data and reporting metrics. Present actionable insights to senior management and stakeholders using data visualizations and performance dashboards. Oversee quarterly forecast reviews, collaborating with internal and external stakeholders to refine forecasts. Research and implement advanced forecasting techniques (e.g., statistical modelling, machine learning) to improve accuracy and reduce stockouts or overstocking. Build, maintain, and manage relationships with suppliers, ensuring consistent communication and a professional approach to all interactions. Work closely with the procurement team to identify opportunities for process improvements, cost reduction, and business enhancements. Engage with internal and external stakeholders to align procurement strategies with business objectives and drive operational efficiency. Facilitate cross-functional meetings to address supply chain risks, resolve bottlenecks, and drive process improvements. Train and mentor junior procurement staff on MRP systems, data analysis tools, and best practices. Ensure compliance with company guidelines, purchasing policies, and procedures during all procurement activities. To Be Considered: Hold a bachelor s degree in supply chain management, business administration, or a related field is preferred, though equivalent experience will be considered. Demonstrated experience in procurement, material planning, or supply chain analytics gained ideally within an FMCG environment Demonstrated success in managing MRP processes, inventory optimization. Ability to add value and contribute to process and business improvements, however other industries will be considered Computer literacy with advanced proficiency in Microsoft Excel and experience with Power BI or similar data analytics tools, hands-on experience with Power BI, SQL, or Python for data analysis is advantageous. Ability to work in a fast-paced environment with tight deadlines and multiple priorities. For more details, please contact Willis Global - a leading Recruitment Consultancy for the Aviation & Aerospace industry

The Role: Are you naturally curious, analytical, and passionate about understanding what makes customers tick? We re looking for a Customer Insight Analyst to join our Customer Marketing team and help shape the future of our customer experience and marketing strategy. This role is all about uncovering the stories hidden in data. From analysing behavioural trends to running surveys and managing research projects, you ll be the go-to expert for insight that drives smarter decisions across the business. If you thrive on turning numbers into narratives and collaborating across teams to make a real impact - this is your moment. We are based in Aylesbury, Buckinghamshire and currently work to a hybrid model of one day per week in the office (every Wednesday). What You ll Be Doing: Customer Insight & Analysis Analyse customer behaviour, engagement, and lifecycle trends using GA4, Power BI, Excel, and internal data sources Design and run customer surveys to gather feedback and uncover opportunities Manage external research projects with agencies and ensure actionable outcomes Present insights in a clear, compelling way tailored to different stakeholders Customer Data & Strategy Contribute to the development of a Single Customer View by resolving data silos and inconsistencies Support the customer data strategy by aligning insight needs with data planning and improvements Collaboration & Impact Work closely with the Marketing team and wider business to identify insight opportunities Provide post-campaign analysis to inform future marketing activity Champion the use of data and insight to drive customer-centric decisions What We re Looking For: A natural affinity for numbers and data, with the ability to interpret and translate complex information into actionable insights Previous experience in an insight or analytical role, ideally within a customer-focused or marketing environment Comfortable presenting findings to internal stakeholders at all levels, with clear and confident communication Strong analytical skills with experience using GA4, Power BI, Excel, and ideally Apteco FastStats Proven ability to design and interpret customer surveys and research Incredible attention to detail - nothing gets past you Collaborative mindset with the ability to work across teams and functions Adaptable, proactive, and comfortable working in a fast-paced environment Why choose Agria Pet Insurance: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK s Best Workplaces in 2023, 2024 and again in 2025, we have the top 4 slots on Which? Best Buy pet insurance and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays and an additional day off for your Birthday. Opportunity to buy/sell up to 5 days annual leave per calendar year Contributory pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace Free tickets to a huge variety of pet related events Complimentary refreshments in our breakout area Regular team activities and events arranged by our Employee Forum