Data Processor

Data Processor

Award-winning survey and data delivery agency providing state of the art data capture, delivery and dashboard/ visualisation solutions. The surveys they carry out cover a very broad range of research areas and industry sectors.

They conduct online and CATI (telephone) surveys and operate their own online panel. They are positioned as a very experienced and trusted provider of high quality data. they have a big focus on innovation to drive growth.

Role overview

Data Processing Team and the quality of the data is known as first class by their clients and the best in the industry.

They are looking for a driven Data Processor to support Data Solutions

Data Processing (DP) Team are responsible for ensuring data processing runs seamlessly and tabulations and data are delivered on time to our clients.

The Data Processor will report to the Associate Director, Data Processing.

The role is focused on producing accurate and quality data from surveys and requires a strong attention to detail and the ability to work with large-scale data sets.

The DP team primarily use Unicom Quantum software, as well as Unicom Dimensions and SPSS. Full training of all software and programs will be provided.

There will be a requirement to travel to London office, initially more frequently for training and thereafter, twice a week.

Key responsibilities

• Support the Data Processing team to ensure the quality and timely delivery of data across online and telephone studies;
• Confidently use software, such as Quantum and SPSS, once training has been provided;
• Ensure data protection policies are followed in line with GDPR.

Required skills and abilities

The Data Processing team pride themselves in being professional, efficient and hard-working - consistently delivering high-quality data. The Data Processor must have the same professional, proactive and diligent approach to data processing; they must be willing to go the extra mile to ensure high-quality data is consistently delivered.

The Data Processor must be data literate and IT literate, and have:

• Proven experience in data processing within a commercial environment;
• Quantum experience (beneficial but not essential as training will be provided);
• proficiency in Excel;
• experience in SPSS (beneficial);
• excellent attention to detail, consistently delivering work to the highest quality to required deadlines;
• excellent time management skills (with the ability to work on multiple projects at once);
• ability to work well under pressure;
• excellent interpersonal, written and verbal communication skills;
• ability to work independently and also be a great team player;
• ability to communicate clearly and confidently with the internal team (other data processors, survey managers, scripters and programmers) and with clients;
• ability to proactively solve problems and escalate issues if necessary;
• ability to follow all data processing processes meticulously; and
• ability to learn and use SPSS, VB and the unix operating

Full on-the-job and software training will be provided