Data Analyst

  • Turning Point
  • City, London
  • Oct 17, 2025
Full time Telecommunications

Job Description

Job Introduction

Are you passionate about using data to drive real change? Do you thrive in a collaborative, mission-led environment where your work can have a positive impact on people's lives? Turning Point is seeking a skilled and strategic Data Governance & Business Analyst Lead to join our growing Data & Insights team.

In this critical role, you will play a crucial role in shaping how the analytics function operates. This role bridges the business analysis, governance and operating model design, helping manage demand, establishing data standards and driving consistent practices across the organisation.

Reporting directly to the Head of Analytics, you'll lead the engagement between our analytics function and stakeholders across the organisation, supporting Turning Point's vision to become truly data-informed. You'll shape how we collect, govern, and use data-enabling better decisions that ultimately improve the services we deliver.

It's a hybrid role with the expectation to work from our London office once a week.


What you'll be doing:

  • Acting as the key liaison between central teams and services, managing stakeholder needs and demand for data and analytics
  • Leading the elicitation, analysis, and documentation of business requirements
  • Building and maintaining a robust enterprise data catalogue and documenting key KPIs and metrics
  • Supporting the creation of a new curated data layer in collaboration with architects and engineers
  • Playing a key role in our Information Data Governance Group, supporting the development of governance frameworks and metadata practices
  • Contributing to the design and evolution of our analytics operating model, ensuring sustainable, strategic alignment across initiatives
  • Driving organisational data literacy through training, engagement and upskilling efforts
  • Supporting demand and portfolio management processes to prioritise and balance requests effectively making sure we deliver the right work at the very right time


What you'll bring:

  • Proven experience in data governance, business analysis, or analytics strategy
  • Strong communication and stakeholder engagement skills across all levels
  • Strategic mindset with the ability to operate in ambiguity and shape new ways of working with the flexibility to roll up your sleeves and deliver
  • Experience with business process design, data governance, and operating model development
  • Hands-on experience with BI tools such as Power BI or Tableau (desirable)
  • Familiarity with data cataloguing tools and data warehousing concepts (desirable)


About us

At Turning Point, we foster a collaborative and inclusive culture where every team member is valued and empowered to make a difference.

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job - we offer you a career.


What benefits will you receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package.

You will get 34 days' paid holiday a year, increasing with each year of service up to 36 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Turning Point Benefits

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Turning Point

Attached documents
  • Data Govenance and Business Analyst Lead role profile.pdf
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