Head of Professional Services

  • Acuro Associates Ltd
  • City, Manchester
  • Oct 18, 2025
Full time Telecommunications

Job Description

Head of Professional Services
Home Based - UK
Salary up to 90,000 plus bonus

Skills: ERP / Professional Services Management, Project Management, P&L

We're looking to recruit a Head of Professional Services for a a leading technology consultancy that delivers large-scale digital transformation and enterprise solutions across both public and private sectors.

As Head of Professional Services, you'll lead, mentor, and grow a multidisciplinary consulting team - including Application Specialists Technical Consultants and Project Managers. You'll oversee the successful delivery of customer engagements, ensuring they are profitable, high-quality, and strategically aligned with business goals.

This is an excellent opportunity for an experienced leader with a proven track record in managing or scaling a professional services or ERP consulting team. You'll combine strong commercial acumen with a genuine passion for people development and customer excellence.

You'll play a pivotal role in shaping how consulting services are delivered - developing people, refining methodologies, introducing best practices, and ensuring that the consultancy continues to innovate and scale effectively.

Essential skills and experience include:

  • Demonstrable experience leading a professional services or consulting team through growth and change.
  • Strong understanding of business processes and digital transformation challenges across industries.
  • Proven success in driving profitability, utilisation, and customer satisfaction metrics.
  • Excellent stakeholder management and influencing skills at all levels.
  • Strong project and resource management skills, with the ability to manage competing priorities.
  • Commercially savvy, with experience in scoping, budgeting, and resource planning.
  • A collaborative, confident leader who inspires others and leads by example.
  • Willingness to travel across the UK as needed.