Job Description
Individual Giving Manager - Chichester Festival Theatre
Maternity Cover
The Individual Giving Manager will lead the successful planning and delivery of mid-level giving, managing schemes between £120 £4,999 annually. You will oversee donor cultivation, stewardship, and supporter communications, ensuring the highest standards of engagement and experience.
Line-managing the Senior Events Officer, you will also ensure the delivery of high-quality events that inspire and retain donors and generate fundraising income, playing an active role in developing CFT s giving schemes and future fundraising strategy.
Key Responsibilities
Mid-level supporters
Manage all mid-level giving schemes (£120 £4,999 annually), ensuring they remain appealing and effective
Proactively identify and cultivate prospective new supporters, and increase giving from current donors
Provide outstanding stewardship, delivering benefits on time and ensuring a first-class supporter experience
Work with the Senior Events Officer to deliver exceptional cultivation and stewardship events.
Collaborate with Marketing to promote giving opportunities and ensure consistent messaging.
Review and refine supporter propositions to reflect best practice and donor needs.
Support the Friends and Membership Officer with renewals, direct debits, and administration.
Prospecting & Cultivating
Proactively identify and cultivate new supporters, increase giving from current supporters.
Lead recruitment campaigns for mid-level supporters and contribute to targeted donor communications
Work with the Head of Individual Giving to identify potential major donors and implement tailored stewardship plans
Complete due diligence on all new and prospective supporters in line with CFT s Donation
Acceptance Policy Development Events
Line-manage the Senior Events Officer to deliver high-quality donor events across the giving journey
Collaborate with colleagues to ensure smooth operational delivery
Represent CFT at supporter events, ensuring donors feel welcomed and valued
Administration & Reporting
Maintain accurate supporter records on Spektrix
Monitor income against targets, flagging risks and opportunities
Contribute to the fundraising strategy, principally through growing mid-level giving
Produce receipts, renewals, and accurate reports for the Development Committee and Board
Collaborate with Marketing and Development colleagues on supporter communications and campaign mailings
Person Specification
Essential Criteria
Experience of fundraising with individual supporters, including donor relationship management
Experience of prospect research and pipeline management
Proven track record of asking for and securing gifts
Excellent interpersonal and relationship-building skills
Confident communicator with strong written, verbal, and presentation skills
Experience of prospect research and pipeline management
Strong organisational and project management skills with excellent attention to detail.
Proficiency in Microsoft Office and CRM systems
A proactive, flexible, and collaborative approach, with willingness to work evenings and weekends
Desirable Criteria
Experience in fundraising campaigns (digital and offline)
Demonstrable success in event planning and delivery
Knowledge of Spektrix and Dotdigital (or equivalent systems)
Knowledge of the arts sector and enthusiasm for theatre and live performance
Responsibilities as a Manager
Lead, support and develop the Senior Events Officer, ensuring clear objectives and professional growth
Manage budgets effectively and contribute to organisational efficiency
Model excellence in fundraising practice and collaboration across CFT
Uphold health and safety responsibilities as required
Full details of the role can be found on the CFT website
