Job Description
Job Title: Duty Manager
Location: Milton Keynes, MK3 6EB
Salary: 39,500 per annum
Job type: Full-time, Permanent
About the company:
Bletchley Park is a vibrant heritage attraction and museum, open daily to visitors, revealing the secrets and telling fascinating stories of the secret British World War Two codebreaking operations. The mission of the Bletchley Park Trust is to attract, engage and educate people from all over the world in order to inspire them with Bletchley Park's crucial role in World War Two.
Our people are our biggest resource, and we are committed to value, invest in and nurture our people. Bletchley Park is a great place to work, and we are committed to making it even better.
About the role:
An exciting opportunity has arisen for a Duty Manager to join us on a full-time basis to manage the daily operations of the Bletchley Park site.
Reporting to the Head of Operations, your role will include overseeing the delivery of an outstanding visitor experience, ensuring Health and Safety guidelines are adhered to, and managing on-duty volunteers. Working alongside other teams, this role ensures the smooth operation of the park for our visitors and requires a high level of movement across the site throughout the day.
This position will require you to work 261 days per year (inclusive of annual leave entitlement). Days will be an average of 4 days per week, including weekends on a rota basis. Usual hours of work will be 8.00am until 5.30pm, with half an hour unpaid lunch break.
Working as part of a small team, flexibility to work occasional additional hours to meet the needs of the business, cover absence or onsite events as needed, will also be required.
You will be based on site at Bletchley Park, Milton Keynes.
About you:
To be successful in this role, you will have excellent interpersonal communication and management skills, including the ability to use your own initiative to resolve visitor-related issues in line with the Trust's policies and procedures. You will also have the confidence to manage and coordinate a diverse team of volunteers to ensure a seamless and enjoyable visitor experience for all.
You will be IT proficient, with good working knowledge of MS Office software including Excel and Word and be numerate and methodical as you will also support with administrative tasks as required.
Please visit the Bletchley Park website for the full job description.
Benefits:
The salary is 39,500 per annum, rising to 41,464.17 per annum following successful completion of the probationary period.
Our benefits include:
- BUPA wellbeing cash plan
- 33 days annual leave per year (including statutory holidays)
- Complementary entry pass allowance per year
- Friendly work environment
If this sounds like the Duty Manager role for you, please click APPLY send your CV along with a Cover Letter setting out why you are suitable for this role.
Closing date for applications: Midday, 10 November 2025
No agencies please
