27 jobs found

Project Communications Officer (Rothbury Estate) Salary: up to £29,000 per annum Location: Rothbury / Newcastle area - Home working with frequent travel to Rothbury and Newcastle-upon-Tyne (2 to 3 times a week) Full time (35 hours per week) Temporary contract - Fixed term contract 1 November 2025 to 31 May 2026 Closing date for applications: 19 October 2025 First interview: 27 October 2025 Second interview: 3 November 2025 About Us The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 944,000 members, over 38,000 volunteers, 3,600 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work. Project background The Wildlife Trusts have an opportunity to secure the historic and vast Rothbury Estate for nature, local people and the nation and are currently seeking funding to achieve this and develop a vision for the Estate by: Carrying out surveys, appointing specialist contractors and listening to local people, farmers, visitors and other stakeholders to better understand the needs and opportunities of the site for nature, people and communities Engaging local, regional and national audiences to enhance understanding of this heritage landscape Working with local and national stakeholders to co-create a new integrated approach to land management where nature recovery will underpin sustainable farming, climate resilience, public access and resilient/connected communities This project will lay the foundations for the future of the Rothbury Estate, a future which will see it become the heart of a 40-mile nature recovery corridor across northern England. This project is led by the Royal Society for Wildlife Trusts (RSWT) working in partnership with Northumberland Wildlife Trust. If you have a knack for creating compelling editorial content for a range of audiences across different platforms, confident in spotting and elevating stories that will engage the regional and national media, and would like to work for one of the UK s best-loved nature charities, then we have an exciting opportunity for you. About You We are looking for a talented communications professional to work with The Wildlife Trusts on a transformative partnership project focused on the historic Rothbury Estate in Northumberland. You will be a motivated, resilient self-starter who also thrives as part of a team. You will be experienced in working in a Communications and Media team, developing, analysing and evaluating impactful stories and content across different print, digital and broadcast channels to drive action. You will be adept at communicating with mass audiences from a diverse mix of backgrounds, with a creative flair and ability to create clear and simple messaging that educates and inspires people to act. You will be adept at finding and writing stories that are likely to generate media interest, with a good understanding of the news agenda and ability to keep abreast of current affairs. Your ability to make great connections with people on the ground will be a crucial part of this. You will be a strategic thinker with excellent attention to detail, used to balancing multiple priorities and using your initiative, whilst working against tight deadlines. A talented and creative team-player, you will need to work with a number of teams across the central charity, RSWT, including communications, press and media and community organising, as well as colleagues from Northumberland Wildlife Trust and across the 46 Wildlife Trusts and individuals within the community as we build a mass movement of people taking action for nature. The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. RSWT take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. The Royal Society of Wildlife Trusts is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment. Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools.

We are seeking a dynamic and proactive Housing Income Officer to join the Rent Income team at a leading housing provider. In this role, you will play a vital part in maximising income for the Housing Service by managing tenant rent accounts and sub-accounts effectively. Your work will involve proactive early interventions, providing up-to-date benefit advice, negotiating repayment plans, and pursuing legal action when necessary. Daily duties; Contacting tenants via phone, email, and letters to address rent arrears and negotiate repayment plans. Providing advice on housing benefits and tenancy obligations. Escalating cases for legal action or eviction when necessary. Liaising with support agencies to assist vulnerable tenants. Preparing and presenting cases in court. Monitoring and reporting on performance metrics. Collaborating with colleagues to resolve complex issues and improve service delivery. To excel in this role, you should have: A strong understanding of housing law, welfare reform, and statutory obligations. Experience in managing rent accounts and debt recovery. Excellent communication and negotiation skills. The ability to work collaboratively with internal and external stakeholders. A commitment to delivering high-quality customer service. Knowledge of data protection, health and safety, and equal opportunities legislation. A proactive and solution-focused approach to problem-solving. The ability to manage a caseload effectively and meet key performance indicators (KPIs). This client operates a hybrid work pattern. Basic DBS required. If you are ready to take on a challenging and rewarding role where you can make a real difference, apply now.

Interim Neighbourhood Officer We are seeking an Interim Neighbourhood Officer to join a Housing Association in London and the South East. Reporting to the Area Manager, you will manage a patch across East London , delivering a high-quality and proactive housing management service to residents. Key Responsibilities: Provide a responsive and professional tenancy management service, resolving resident queries efficiently. Conduct property and tenancy visits to ensure compliance with tenancy agreements. Manage low-level ASB and nuisance issues , escalating complex cases to specialist officers. Work with the Rent Income team to address payment discrepancies and support arrears recovery. Oversee the voids process , including advertising, shortlisting, and coordinating void works. Liaise with the Repairs team to ensure maintenance issues are completed promptly. Build strong relationships with residents, colleagues, and partner agencies to promote safe and sustainable communities. Requirements: Proven experience in housing management or neighbourhood services . Excellent communication, organisational, and problem-solving skills. Ability to manage a varied caseload independently. Full UK driving licence and access to a vehicle (travel across East Anglia required). Comfortable working in a hybrid and agile environment.

About the Role You will be responsible for maximisation of income collection and arrears reduction on a patch of up to 1000 residential council properties. You will be assisting tenants in financial difficulty and signposting them to support services to help them sustain their tenancy. Where preventative action fails, you will be required to take appropriate recovery steps and possible legal action to recover the debt. The role requires regular monitoring of rent accounts to detect and prevent arrears in accordance with the pre-action protocol and the council's arrears recovery procedure. Ideally, we are looking for someone with previous experience in the social housing sector but would consider applicants with the ability to demonstrate experience within a similar income/debt collection role or front line customer facing service. We need skilled and effective communicators and confident negotiators who are able to liaise with a variety of stakeholders in order to deliver challenging rent collection targets. We are willing to grow our own talent for those that have strong customer service skills and experience in a customer-facing role, with potential, an eagerness to learn, and an interest in pursuing a career in rent recovery in local government. Rent Arrears Officer Rent Arrears Officer Rent Arrears Officer Rent Arrears Officer Rent Arrears Officer

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23162 Job Title: Mandarin speaking Risk Control Officer - Banking (1-year FTC) The Skills You'll Need: Mandarin and English fluent. Solid experience on ERM/Liquidity/Operational risk management of European wide Commercial Bank Your New Salary: Competitive Depending on experience Hybrid: 4 days in the office, 1 day at home Start: ASAP Reports to: Head of Department Mandarin speaking Risk Control Officer - What You'll be Doing Each Day: Following work plan to well arrangement of Enterprise Risk related routine operations and reports. Assist Deputy Head / Head of department to lead HO ERM assessment and report. Assist departments to identify and manage operational risk in their respective activities, escalating to Senior Management for risk-acceptance when required. Develop and maintain effective operational risk management policies and standards. Maintain the operational risk incident management and reporting framework, including operational risk root cause investigation, identification, assessment and countermeasures, and promotion of the risk-acceptance process. Maintain and archive operational risk management documentation, including policies, procedures, action trackers, risk registers, KRIs, etc. Regulatory Reports for Liquidity and Interest Rate Risk. Liquidity risk monitoring and periodic / ad hoc reporting to ALCO, Risk & Compliance Committees, the Parent Bank (liquidity returns G21-25), covering both the Subsidiary and Branch as required. Monitor the Bank's liquidity position and buffers on a daily basis (LCR, NSFR, currency limits, contractual mismatch, etc), conduct daily forecasting, identify and assess the liquidity impact of maturing assets, new liabilities and off-balance sheet items, and recommend strategies for maintaining compliance with internal and regulatory limits while optimizing scarce liquidity resources. Undertake periodic stress testing and review the relevance and appropriateness of stress testing scenarios and parameters. Proactively identify and escalate emerging liquidity risk issues as they arise. Assist departments to identify and manage liquidity risk in their respective activities, escalating to Senior Management, RCC or Head Office for risk-acceptance when required. participate in annual update of ILAAP. participate in Pillar 3 Disclosure and Recovery Plan updates. participate in ICAAP annual updates. Provide second line oversight and management of risk-free rate (RFR) process (SONIA, SOFR etc). Mandarin speaking Risk Control Officer - The Skills You'll Need to Succeed: Strong written and verbal communication skills in both English & Chinese language. Good knowledge of and working experience in operational risk management and enterprise risk management (ERM) (at least 5 years' experience, with FRM/CFA certificate is preferable), including the ability to demonstrate and articulate risk skills and methodologies. Awareness of industry trends and best practices in risk management (particularly operational risk management but with a broad understanding of other ERM categories). Sound understanding of the relevant regulatory regimes and requirements governing the control and management of risk. Ability to deliver accurate and comprehensive risk reports, and to propose constructive, forward-looking and proportionate solutions and suggestions. Be capable of managing complex risk management projects. Good IT skills, particularly Microsoft Excel and PowerPoint, plus familiarity with in-house systems where required. Job status: 1-year fixed-term contract Start date: ASAP Working hours: 9am to 5pm Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

About Us: THE EXTRAORDINARY STORY OF HAYLEA'S UNBEATABLE SPIRIT Westminster City Council is a world of extraordinary stories. Where people use their optimism and talent to achieve more than anyone thought possible. Nobody personifies this more than Haylea Navarro. Born with cerebral palsy and paralysed down one side since birth, Haylea has been gleefully proving people wrong ever since. Now a project officer, she brings faster broadband connectivity to Westminster businesses, boosting the economy for all. Throw in her gong at the 2020 London Apprenticeship Awards, and it's clear for all to see just what can happen when you never give in. The Role: As a Senior Social Worker with our Joint Homelessness team you can make your own powerful contribution to Westminster's success. Helping to provide management and leadership to the team's social workers, you'll play a key role in ensuring we offer the highest standards of social care to our service users. You'll also work to deliver mental health assessments for Westminster's street homeless, and operate in partnership with other clinical services within the local authority and provider agencies to ensure that homeless service users receive the support they need. Committed to ensuring all our staff practise in a safe, appropriate and professional way, you'll develop and maintain close relationships with other professionals and stakeholders such as outreach services, accommodation providers and GPs. Organising and investigating any safeguarding concerns that arise, we'll also expect you to attend regular management and senior team meetings, ensure staff keep accurate electronic notes, and contribute to the implementation of the clinical governance agenda. Other key tasks will include participation in street outreach sessions, promoting and supporting recovery and self-care, and deploying resources in an effective manner to meet service users' needs. You should also be prepared to maintain and develop your practice expertise to ensure ongoing professional registration with Social Work England, be responsible for your own continuous personal development, and attend professional practice forums. About You: With well developed experience of working with homeless people as a Social Worker and Approved Mental Health Professional, you'll have the ability to manage staff in a high pressure working environment, and possess a successful track record of making improvements in service delivery and operational effectiveness. A confident and motivating leader with excellent risk assessment, safeguarding and decision-making skills, you'll also have good knowledge of all the relevant legislation and codes of practice. It's essential that you possess a good command of written and spoken English, and with this in mind you'll be a clear and effective communicator with significant skills in developing partnerships with key stakeholders. We'll also expect you to be able to engage with challenging and acutely distressed patients in potentially hostile or antagonistic situations, be ready to employ de-escalation techniques effectively, and use your clinical knowledge to make decisions based on an analysis of complex presenting problems and judgement about the available options. A collaborative and creative team worker, it's vital that you have a good understanding of performance management systems and the importance of achieving targets. Committed to treating service users with respect and dignity at all times, and ready to adopt a culturally sensitive approach which considers the needs of the whole person, you should also be flexible in your practice and prepared to occasionally extend your working day if required. When it comes to qualifications, you should have an appropriate social work qualification, registration with Social Work England, and current or recent warranting as an AMHP. Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role. The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a Global Majority (GM), people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or have been racialised as 'ethnic minorities' (formally known as B.A.M.E , Black, Asian and multiple ethnic) background and, while the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self-declare this to the hiring manager as part of our positive action commitments. What We Offer: Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council's strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city's future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe. At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working. The Council is a Disability Confident Employer. If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants. Closing date: 26 October 2025.

Discretionary Funding Officer / Benefits Overpayment Officer Local Authority Remote Working 2-Month Contract (Potential Extension) Via Aatom Recruitment Aatom Recruitment is currently seeking a Discretionary Funding Officer / Benefits Overpayment Officer to support a local authority on a 2-month contract , with the possibility of extension. This role is primarily remote, though candidates may need to collect IT equipment from an office based in North Yorkshire. Key Requirements: Experience in discretionary funding and/or benefits overpayments . Strong working knowledge of Housing Benefit and Council Tax Reduction legislation. Ability to work independently and manage a varied caseload remotely. Key Responsibilities: Process and assess new claims and changes in circumstances for Housing Benefit and Council Tax Reduction, including complex cases (e.g. self-employed, students, persons from abroad). Provide advice and support to applicants regarding benefit entitlements. Deliver excellent customer service via face-to-face, phone, email, and virtual channels. Monitor claim progress and resolve issues affecting assessment efficiency. Refer customers to the Income Maximisation Team where appropriate. Validate claimant documentation and refer suspected fraud cases to the investigation team. Access and interpret data from internal and external systems, including DWP downloads. Identify and verify overpayments, determine recoverability, and initiate recovery processes. Promote digital communication in line with the Council's Digital by Default agenda. Collaborate with Council Tax teams to ensure accurate account management. Support the Benefits Team Leader/Manager with complaint resolution and complex claims. Contribute positively to team meetings, sharing best practices and mentoring colleagues. Systems and information: Maintain an up to date knowledge of systems (including DWP systems) in order to promptly and accurately assess Benefit entitlement. Respect the confidential nature of the work of the service and of the sensitive data collected and viewed.

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery. This exciting post will be working with children who have experienced or been affected by domestic abuse and sexual violence. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, whilst working proactively with other professionals, with an emphasis on early intervention and awareness raising. FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables. This role may include evening and weekend work when required. Key Responsibilities Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies and group work. Plan, recruit and deliver group work interventions for children and young people alongside colleagues. Complete an initial assessment of the child s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating. Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk. Proactively engage with children and young people affected by DA/SV by providing therapeutic sessions tailed to their needs in where they are in their recovery journey. Risk assess and follow FearFree safety procedures to ensure personal safety and that of service users and other staff at all times. Actively support carers and parents in how to support their CYP affected by trauma. This may include working together to ensure the child is support at every stage in their recovery journey. Respond to emergencies and crises with a focus on the child s wellbeing and safeguarding. Provide child-centred, trauma responsive support to all your cases taking in considering different learning needs, to empower the young person to make informed choices. Enable service users to participate in the design, delivery and evaluation of services. Keeping the child s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child s understanding around safeguarding and why we need to share certain things. Act as duty officer, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse and sexual violence, in order to reduce the risk for service users and their families. Be proactive with your line manager to carry out periodic case reviews. Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all. General Live and embody the FearFree values. To promote the service to external agencies where applicable. Give information and support to service users regarding their other needs and refer them to other support services as required. Ensure our service is widely accessible adapting practice as required to suit individuals. Work across a large geographical area to ensure locality is not a barrier to accessing services. Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm. Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working. Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues via promotion of service and institutional advocacy. Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures. Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues. Support colleagues in all services across FearFree as required. Support the sustainability of the organisation by participating in fundraising activities and sharing ideas and contacts for income generation To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members holidays and sickness. Undertake all statutory and mandatory training, as required by the organisation. To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. For information about the processing of your personal data at FearFree, please visit our website. FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.

Full Time - 37 hours per week Here at Halton Housing, we are looking for an experienced Legal Support Officer to work across our vibrant organisation. What You'll Do: Manage legal action on all debt recovery cases including possession, money judgements and stay applications. Confirm appropriateness of legal action, arrange customer interviews, prepare, attend, and present legal cases in court Initiate legal proceedings for access in compliance cases, contact customers to arrange access, prepare, attend, and present legal cases in court. Lead on the implementation of policies and procedures relating to tenancy breaches, advising and taking the lead on legal action. To take responsibility for cases within a designated area to meet targets for successful legal outcome in the collection of debts To regularly review and develop working practices and to explore all opportunities to maximise rent collection, and customer compliance with tenancy conditions. What You'll Need: Previous experience showing knowledge and understanding of legal process especially within the civil courts. The ability to represent a clear cogent and well thought out argument and willingness to robustly defend the position. A good working knowledge and/or understanding of relevant legislation and regulation in debt recovery, resolution of ASB and Tenancy Management. Ability to analyse and monitor information/data, identify trends and recommendations. Ability to produce reports up to Senior Management level. Ability to use judgement to compare and evaluate options and take best course of action. What You'll Get: 27 day holiday entitlement, plus bank holidays Opportunity to buy or sell holidays Competitive salary Electric Vehicle Salary Sacrifice Scheme Flexible and Hybrid working Supported training and development opportunities Health and Wellbeing Cash Plan Competitive Pension Scheme If you want to work in a role that makes a real impact on improving people's lives and you know you'd be a great fit, please apply today! Closing date: 26th October

Mental Health and Wellbeing Manager We are seeking a passionate mental health professional to lead and inspire wellbeing initiatives for those at risk of homelessness in London. Position: Mental Health and Wellbeing Manager Salary: £37,880 (ILW) Per Annum Plus Pension & Other Benefits Location: London Hours: Full-time, 37.5 hours per week Contract: Permanent Closing Date: Sunday 2nd November Interview date: 7th November 2025 About the Role In this pivotal role, you ll lead the development of creative and innovative mental health and wellbeing initiatives across London services. You ll focus on promoting positive coping strategies, embedding trauma-informed practice and ensuring psychologically informed environments for staff, volunteers and clients. You ll oversee coordination of mental health and substance misuse work, deliver workshops and reflective practice training, and provide practical advice and guidance to frontline staff. You ll also build strong partnerships with statutory and community mental health services, ensuring timely access to support for those who need it most. Key Responsibilities Lead and deliver initiatives that support positive mental health and wellbeing Embed trauma-informed practice and psychologically informed environments Supervise the Mental Health and Substance Misuse Coordinator Train and advise staff in supporting people with complex mental health needs Deliver workshops, training and reflective practice sessions Build and maintain strong external partnerships Ensure policies and resources are up to date and accessible Monitor and report on outcomes to funders and senior management Manage expenditure within budget and maintain accurate records Uphold safeguarding, quality assurance and data protection standards About You This is a strategic, empowering role suited to someone with a deep commitment to mental health and social impact. You ll bring a strong understanding of the intersection between homelessness and mental health, as well as experience supporting individuals with complex needs. To succeed, you will have: A strong understanding of the challenges faced by people experiencing homelessness and mental health issues A background in mental health, counselling, psychology, social work or a related field Proven experience supporting people with complex needs Experience delivering training and embedding trauma-informed practice Strong safeguarding knowledge Experience managing staff or volunteers Good knowledge of statutory and community mental health networks Excellent communication and partnership-building skills A reflective, values-driven approach and commitment to making a difference In return for working here, you will receive: A comprehensive training package tailored to your needs and role Commitment to continued professional development with internal mentoring. Flexible working model for suitable roles. Supportive flexitime and toil arrangements. 26 days annual leave rising to 30 after five years service. Family friendly leave policies including - maternity, adoption and parental leave and Carers leave. Financial wellbeing offering interest free loans and advances Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Cycle to Work scheme and interest-free season ticket loans. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More International Accident Cover accidental death, permanent disability Death in service (4x Base salary) Legal Advice line About the Organisation A leading homelessness charity supporting vulnerable young people and adults across the UK. The charity s mission is to prevent homelessness, increase resilience, and promote opportunities through housing and support services. Grounded in Vincentian values, which focus on the potential of people and a commitment to action, inclusion and dignity. As part of the team, you ll receive full induction, training in the Endeavour model, and ongoing supervision and reflective practice support. An enhanced DBS check will be required for this role. Other roles you may have experience of could include: Mental Health Lead, Wellbeing Manager, Psychological Wellbeing Practitioner, Counsellor, Clinical Support Lead, Recovery Worker, Mental Health Coordinator, Mental Health Project Manager, Health and Wellbeing Officer, Trauma-Informed Practitioner. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you an experienced Revenues professional looking to make a real impact in your community? We are seeking a skilled and motivated Revenues Officer to join a busy and supportive team within a North London local authority. This is an exciting opportunity to play a key role in delivering a high-quality revenues service that helps protect vital council income and supports residents and businesses. You will be responsible for the accurate billing, collection, and recovery of Council Tax and Business Rates, ensuring that all accounts are maintained to a high standard. You'll use your expertise to identify liable parties, apply reliefs and exemptions, and take appropriate enforcement action where necessary. You'll also support your team by handling complex cases, advising colleagues, and helping to develop efficient working practices. This role involves working closely with internal and external stakeholders, including attending court, engaging with the Valuation Office, and responding to enquiries from MPs, Councillors and advice agencies. You will also help monitor team performance, conduct quality checks, and contribute to service improvement projects. We're looking for someone with strong knowledge of local taxation, excellent communication skills, and a proactive, problem-solving approach. Experience of working in a revenues environment is essential, along with a commitment to delivering excellent customer service. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Senior Housing Income Officer £46,871 up to £50,998 inclusive annual salary + up to 19.7% employer pension contribution Permanent, full-time (37 hours pw) Flexible working options (including hybrid) Job Ref: P2416 About the role This role will be an expert resource to support the Housing Income Team on legal issues and best practice on all aspects of income management and debt recovery. Ensuring collection of the maximum amount of rental income to ensure sufficient revenue to maintain a first-class housing service, and good quality, safe homes as well as compliance with all relevant legislation, including the Social Housing (Regulation) Act 2023. There will be a focus on reviewing, implementing and monitoring of tenant service charges and legislative changes which may impact on what we can collect. The role will help drive a positive performance culture with a tenant centred approach and will manage a small team of Tenancy Sustainment Officers as well as deputise for the Income Management Team Leader in their absence. About you You should be educated to degree level or able to demonstrate significant experience in an equivalent role, have a high level of literacy and analytical skills and experience of working with a range of client groups within the community. Working knowledge of housing, landlord and tenant legislation, regulations, standards and core disciplines of work area is essential for this role as is experience of successfully managing staff, debt recovery and service charging in a social housing setting. You must be an excellent communicator, be literate and be able to use a range of Microsoft Office products and work specific software packages. There is a requirement for you to also be available as part of the council's emergency planning arrangements subject to service requirements. A clean driving licence and access to a car is essential for this role. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: • 30.5 days basic annual leave (increasing with service) + bank holidays.• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions• Flexible working options• Staff Parking Permit• Reimbursement of professional fees• Comprehensive development and training• Discounted membership at selected local sports and fitness centres• Access to discounts and benefits via online platform Additional Information • Disability Confident - We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post• Disclosure Checks - This post is subject to a Basic Disclosure Check• English Fluency - The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. To apply Please select the apply button on the vacancy and follow the steps below:Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification.Provide an up-to-date CV (no more than three sides of A4), explaining any gaps in employment. Closing date for applications : 27 October 2025 Interviews are scheduled for w/c: 10 November 2025 NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible. You may have experience in the following: Senior Housing Income Specialist, Senior Housing Finance Officer, Senior Housing Revenues Officer, Senior Rent and Income Officer, Senior Income Management Officer, Senior Housing Accounts Officer, Senior Income Recovery Officer, etc. REF-

Temporary Income Recovery Officer role, ASAP start, office based - West Midlands Your new company We are looking for a committed and capable individual to join a large team as an Income Recovery Officer for a 3-month temporary role, with the possibility of extension depending on the outcome of a pilot initiative. This position is fully on-site at a housing office in the West Midlands. Your new role This role focusses on the collection and prevention of rent arrears within council-managed properties. You will be responsible for engaging with tenants who may be struggling financially, have received formal notices, or are facing legal action such as court proceedings or eviction. The main line of communication with customers is over the telephone, and will be incoming calls, so confidence and clarity in telephone communication are essential. You will also be expected to provide support to vulnerable tenants, helping them understand and access the assistance available. While prior knowledge of support services is beneficial, full training will be provided. What you'll need to succeed The successful candidate will have a good understanding of rent arrears and debt collection legislation, and be able to manage sensitive conversations with empathy and professionalism. A Level 2 literacy qualification is required, and candidates will be asked to complete a short literacy test as part of the recruitment process. What you'll get in return This is a fully on-site position, based at a housing office in the West Midlands. Working hours are Monday to Thursday, 9:00 AM to 5:30 PM, and Friday, 9:00 AM to 5:00 PM. You will also be paid on a weekly basis and the hourly rate is £15 per hour. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

We're recruiting a highly experienced and commercially minded Revenue and Debt Service Manager to lead the end-to-end administration, collection and enforcement of Council Tax, NNDR, Housing Benefit Overpayments, Adult Social Care contributions and Sundry Debt. This is a strategic leadership role with operational oversight of both in-house revenue teams and outsourced enforcement partners, with a clear mandate to drive collections, improve recovery performance and deliver a customer-focused, compliant service. This role requires on-site presence 3 days per week and offers a key opportunity to shape and modernise high-volume income and debt operations. The Role Lead the administration, billing, collection and enforcement of Council Tax, Business Rates (including outsourced NNDR service), Housing Benefit Overpayments, Adult Social Care debt and Sundry Debt. Drive performance and maximise income recovery through strong operational management, process improvement and strategic oversight. Provide leadership across face-to-face, telephone and digital customer service channels to ensure a fair, accessible and efficient service. Manage enforcement activity, tribunal processes and debt recovery escalation including civil enforcement, legal proceedings and contractor liaison. Oversee contract performance for outsourced services including NNDR collection, enforcement partners, legal services and print providers. Work closely with the Deputy Director of Finance to support service transformation, financial efficiency, policy development and strategic planning. Lead a large service area including team leaders, specialist officers and revenue officers, ensuring strong performance management and professional development. Ensure compliance with all relevant legislation, policy frameworks, government returns and internal governance standards. Act as a senior escalation point for complex recovery cases, political enquiries, member challenges and high-profile debt matters. Support change and service redesign to deliver a modern, customer-focused revenue and debt function. Key Requirements Significant management experience in Revenues, Debt Recovery or Financial Operations within a high-volume environment. Strong working knowledge of Council Tax, NNDR legislation, enforcement processes and recovery policy. Proven ability to drive collection performance and lead multi-functional teams to deliver measurable outcomes. Track record of managing outsourced contracts and working with external enforcement/legal partners. Confident leader with excellent communication, negotiation and stakeholder management skills. Financially astute with experience in budget management, service improvement and VFM delivery. Able to operate in a complex, politically influenced environment and engage confidently with senior leaders and elected members. Resilient, delivery-focused and highly organised, with strong governance and performance reporting experience. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing and revenues professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us .

Connect2Hackney is proud to be recruiting on behalf of the London Borough of Hackney. We are looking for a proactive and ambitious Tenancy Investigator to join our high-performing Audit and Anti-Fraud team. Hackney is one of London's best places to live and work, and we've achieved a huge amount to be proud of, from our outstanding schools to our award-winning public spaces. We are working towards a vision to be a place for everyone, celebrating diversity and ensuring everyone feels valued, included, and involved. If you are Proud, Ambitious, Pioneering, Open, Proactive, and Inclusive , you could be the perfect fit for our team. About the Role As a Tenancy Investigator, you will play a crucial role in protecting the Council's social housing stock for those in genuine need. You will be responsible for providing a comprehensive investigation service into cases of tenancy fraud within the borough. Working with minimal supervision, your primary goal will be to undertake investigations from referral to conclusion, obtaining the necessary evidence to support the repossession of misused properties and ensure fairness in our housing system. This role is vital for ensuring our housing services operate with integrity and that internal controls are effective. Your Key Responsibilities will include: Conducting Investigations: You will manage a caseload of tenancy fraud investigations, carrying out all aspects of the investigative work including interviews, taking witness statements, and liaising with the police. Gathering Evidence: You'll obtain information from various systems and sources to build robust cases for legal action, such as the recovery of unlawfully sublet properties or the refusal of 'Right to Buy' applications. Reporting: You will prepare high-quality case reports and progress updates for senior management and stakeholders, ensuring all investigation records are meticulously maintained. Collaboration & Training: You'll work closely with staff across the Council, social housing providers, and external partners. A key part of your role will be assisting in the development and delivery of fraud awareness training for housing staff. Compliance: You must ensure all work is conducted in compliance with relevant legislation such as PACE, RIPA, DPA, and HRA, as well as Council policies and best practice guidelines. About You We're looking for a self-motivated and experienced investigator who can handle pressure and meet strict deadlines. You will need to be a confident communicator, capable of dealing with people at all levels and remaining professional in potentially confrontational situations. To be successful, you will need: A recognised qualification in counter fraud studies (e.g., Accredited Counter Fraud Specialist) and/or significant practical experience in social housing tenancy fraud or comparable investigation work. Demonstrable experience working in a counter-fraud or investigative role, preferably within the public sector. A strong working knowledge of the legislative framework governing investigations, including PACE, CPIA, RIPA, the Fraud Act, and the Prevention of Social Housing Fraud Act (POSHFA). Good working knowledge of housing law, particularly the Housing Acts as they apply to sub-letting. Excellent communication skills (oral, written, and presentation) with experience producing detailed reports and witness statements. The ability to organise and prioritise a large and varied workload, using your own initiative to drive cases forward. A willingness and ability to work flexibly outside of normal office hours, including early mornings, evenings, and weekends when an investigation demands it. Successful applicants will be required to undergo a Disclosure and Barring Service (DBS) check which is acceptable to the Council. Why Choose Hackney? Hackney Council is committed to eradicating discrimination and disadvantage. We are a workplace that welcomes and supports flexible working and we particularly encourage applications from disabled people, as this group is currently under-represented in our workforce. Join us and help make Hackney a place of which we can all be proud. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Wilder Communities Officer (Testwood) Part Time 25 per Week Salary: £29,190 pro rata gross per annum Fixed Term Contract until the end of March 2030 Location: Testwood Lakes, Brunel Road, Calmore, Totton, Hampshire, SO40 3WX Hampshire & Isle of Wight Wildlife Trust is a grassroots movement working for nature s recovery and to bring people closer to nature. Our vision for a wilder future is beautiful and vital! Our future has to be wilder! We are seeking a Wilder Communities Officer (Testwood) to join our cause. To succeed in putting nature in recovery, we need more people on nature s side to support the Trust, to take action themselves and to persuade others to do things differently. The science suggests that to create a social tipping point in society where we can turn things around for climate and wildlife, we need 1 in 4 people to take meaningful action in support of the natural world. As part of the Testwood team, this role will use community organising approaches to support the community to take action for nature, on and around one of the Trust s flagship reserves, Testwood Lakes. Testwood Lakes Nature Reserve is a popular destination for the public and provides an important countryside destination in close proximity to Totton and Southampton. Part of the reserve is a multifunctional site providing access and use for angling, recreation and dog walkers. Our Education Centre provides space for visiting school groups, and at weekends, hosts a variety of children and family activities. The post holder will work with Trust staff, other charities and communities to make a real difference to people s connection with nature. They will play an active role in managing and developing excellent relationships and support in behaviour change of visitors. The role supports positive community engagement and action for nature as well as actively supporting site management. Positive and confident engagement is a necessity to promote the wildlife importance of the reserve and Trust s interests while reinforcing responsible use of the site. Wild About Inclusion! As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work. We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities. Disability Confident. We are proudly a Disability Confident Committed employer. The scheme is helping us recruit and retain great people to meet our workforce needs. As a member of the scheme, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. You can request adjustments including accessible formats of this vacancy by emailing us. To be considered for an interview under the Disability Confident Scheme you must: Identify as being disabled which under the Equality Act 2010 means a physical or mental impairment which has a substantial , long term adverse effect on your ability to carry out normal day to day activities; or a long-term health condition; and; ( Substantial is more than minor or trivial Long-term means 12 months or more) Set out how you meet all the minimum qualifying criteria set out in the person specification for the post at the application and testing stages. This is a requirement for all candidates, not just those applying under the scheme. We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme, discounted staff travel with our corporate partners Wightlink (subject to T&Cs) and more. Closing date: 02 November 2025 Interviews: 13 November 2025 To apply for the role, please click on the 'Apply Now' button at the top of the page. In the supporting information section, you ll need to demonstrate, with detailed examples, how you meet the job requirements using the Job Description and Recruitment Pack below. Please note that we may occasionally close vacancies early when we have received enough applications that meet the required criteria. Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools. If you would usually use tools such as these to assist you in filling in a form, please contact us to discuss this further and understand other options.

Role: Physiotherapist Location: St Helena Island, South Atlantic Contract: 2 years FTC available immediately £30k pa, depending on experience and qualifications, plus International Supplement allowance (£15k - £21k per annum depending on dependents status). Enjoying unique lifestyle opportunities, St Helena Island is a self-governing overseas territory of the United Kingdom. Although better placed to develop economically and socially as a result of opening our international airport in 2017, we are not at the stage of self-sufficiency and therefore remain dependent on UK government aid. The 24-bed General Hospital in the capital, Jamestown, covers all areas of acute medical and surgical care. As part of a small but vital Physiotherapy team, you will enjoy an exceptionally varied caseload spanning hospital inpatients, outpatients, residential care and community visits. No two days are the same; from supporting recovery after surgery, cardiac events or neurological conditions, to managing musculoskeletal injuries, respiratory care and pelvic health programmes. You will play a key role in keeping our community active and independent, whether that's through running clinics, delivering rehabilitation and exercise programmes, or working alongside nurses, doctors and other allied health colleagues on complex cases. This is a role where your expertise will make a visible difference every day Beyond patient care, you will share your expertise across the Island by teaching safe mobility, lifting and handling techniques to staff and supporting CPD. You will lead on falls prevention, work with colleagues on overseas referral planning, and contribute to ergonomic studies and service improvements. This wider remit makes the role both challenging and rewarding, giving you scope to influence practice and strengthen healthcare delivery across St Helena. Holding a diploma/degree in physiotherapy, and registered with the Health and Care Professions Council (UK) or equivalent, you will have substantial experience in a physiotherapy environment and working knowledge of a broad range of conditions and clinical placements. In addition, you must demonstrate our core values of fairness, integrity and teamwork and use your diverse expertise and experiences to ensure your time on the Island has the broadest benefit to St Helena. As an officer funded through the Technical Co-Operation Programme you will be expected to share your knowledge and skills beyond the workplace contributing to workforce, community and capacity development in St Helena. Our Benefits Package Includes: An International Supplement, full details of which are in the Overseas Vacancy Information at sthelenapublicservicejobs.sh Relocation Allowances, full details of which are in the Overseas Vacancy Information at sthelenapublicservicejobs.sh Annual Pension Contribution of 7.5% of salary Annual Leave of 30 days per annum plus Public Holidays How to Apply: An application form is available at sthelenapublicservicejobs.sh where further information can also be found, or you may contact Kedell Worboys on or via email: . Applications must be sent by email via the button below and received by 28 Oct 2025 Interviews will be held week commencing 17 Nov 2025 To be considered for this role, you must complete our application form. Failure to do so will mean that your application will not be considered. Please do not submit your CV. The Public Service positively accepts applications from all members of the community regardless of race, gender, disability, age, sexual orientation, religion or belief, and will consider all applications on the basis of merit, in accordance with the person specification. The St Helena Public Service welcomes all applications from across our whole community, including our St Helenian diaspora wishing to return to St Helena. If you are a St Helenian currently living and working overseas, please contact us at to discuss how we can support you.

Finance Assistant - Rents and Service Charge will be responsible for managing income and payments in accordance with housing contracts and ensures accurate recording and reporting of income management data and is a point of contact for customers and stakeholders. This will involve providing reports on service charge performance, housing contracts payment and rent review process towards meeting the operational objectives of the housing services department. Responsibilities - Finance Assistant Rents and Service Charges will : Be responsible for maintaining service charge income and expenditure data and to respond to queries on rent and service charges from customers and stakeholders. Be responsible for liaising and supporting the housing team, Finance, and other colleagues in providing support in service charge review, setting, and annual reviews for the internal and external audit and governance of service charge management. Maintain the journal record for all rental housing benefit overpayments and service charge refunds and to ensure the maintenance of rent and service charge accounts. Be responsible for the monitoring, authorisation and chasing of invoices for service charges and ensuring the collection and repayment to support providers. Check rent refunds requested by the Income Officers. Opening and Closing of Rent Accounts. Process relevant accruals and prepayments to ensure expenditure is correctly reflected in the correct year. Support the Rents and Service Charge Accountant with the setting of rents and service charges. Work with Mencap and other providers to administer the rent review and annual service charge review process for all services managed by them and maintain internal money transfer accounts. Support budget meetings with the Housing Team related to Rents and Service charges and fully understanding under and over recovery. Assist in budget setting for Rents and Service Charges. Responsible for all accounts payable matters and to liaise with the GLH finance team. Responsible for responding to queries from customers and stakeholders regarding invoice queries for utilities bills, landlord payments and development invoices and items credited and debited in the bank. To provide support to the income officers with tenant queries on issues relating to their tenancy, including rent payment, terms of tenancy, and housing benefit queries. Responsible for liaising with housing team colleagues in relation to service charge deficit/surplus to ensure appropriate action is undertaken To provide reports on service charge performance to management. To support any other ad hoc tasks and duties as and when required for the development of the Finance Team. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

We are working with a local authority to appoint a Benefits Assessment Officer to support the delivery of Housing Benefit and Council Tax Support services. The role offers flexibility to work fully remotely or from the office, depending on candidate preference. This is a great opportunity for an experienced officer to join a high-performing team where you will assess eligibility, process applications, and manage changes in circumstances in line with current legislation and council policy. The successful candidate will have strong knowledge of welfare benefits, the ability to interpret complex legislation, and demonstrate a high level of accuracy and customer service. The Role Assess Housing Benefit and Council Tax Support applications in accordance with current legislation and council policies Determine eligibility and entitlement, verifying all supporting documentation from applicants, landlords, DWP, HMRC and third parties Process changes in circumstances using ATLAS, VEP, UCDS and other relevant data sources Maintain clear, accurate and accessible claim records using internal systems Identify and refer potentially fraudulent claims to the DWP Fraud and Error Service Issue overpayment invoices and recover overpaid Housing Benefit using appropriate recovery methods Respond to queries from customers and stakeholders via telephone, email and written correspondence Provide advice to the public regarding Housing Benefit, Council Tax Support, Universal Credit, and other welfare entitlements Liaise with departments including Council Tax, Housing Options, and Customer Services, as well as landlords and external representatives Key Requirements Significant experience assessing Housing Benefit and Council Tax Support claims Good working knowledge of relevant housing and welfare legislation Excellent communication and negotiation skills, particularly in complex or sensitive situations Ability to prioritise workload, meet deadlines and work independently Computer literate with experience using document management systems and Microsoft Office IRRV Technician qualification (desirable) Experience using Academy (Capita) systems is advantageous How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from benefits professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.