Financial Planning Administrator - WorcesterSalary: Up to £35,000 + excellent benefitsLocation: Worcester (office-based, 5 days per week)
A fantastic opportunity has arisen for a skilled Financial Planning Administrator to join a highly reputable Wealth Management business in their Worcester office. This role offers the chance to be part of a professional, supportive team where you'll provide first-class support to Financial Planners and play a key role in delivering excellent outcomes for clients.
The role:Provide high-quality administrative support to Financial Planners, ensuring cases and documentation are managed accurately and efficiently
Act as a first point of contact for client queries, delivering excellent customer service
Prepare client documentation, meeting packs, valuations, and handle post-meeting actions
Coordinate with internal teams such as paraplanning, compliance, and client services to ensure smooth processes
Support training and mentoring of junior team members, sharing your expertise
Maintain accurate records on XPlan and other systems
Ensure compliance with FCA and internal processes at all times
Previous experience in a Financial Planning or Wealth Management support role
Strong knowledge of financial planning processes and products
Excellent communication and interpersonal skills
High attention to detail with strong organisational skills
Proficient in Microsoft Office; experience with XPlan or Voyant would be an advantage
A proactive, collaborative team player with a commitment to delivering excellent client outcomes
Salary up to £35,000 (depending on experience)
Fantastic benefits package
Full exam support to progress your career
Clear opportunities for development and progression within the team
A supportive and professional working environment