Job Description
Role: Regional Director
Salary: £60k plus benefits
Job Status: Full Time/ Permanent
Location: London
Vacancy Reference: VR/05325
Role Description:
Bridge Recruitment is proud to partner with a well-established and forward-thinking service provider in the search for a highly capable Regional Director. This is a strategic leadership opportunity for a dynamic, people-focused professional ready to shape operations, build client relationships, and drive growth across a diverse portfolio.
About the Role:
As Regional Director, you will play a critical role in leading and inspiring a team of Senior Operations Managers, Operations Managers, and Site/Contract Managers, ensuring consistent delivery of high-quality, client-focused services across multiple sites.
This role is highly client-facing and commercially driven, requiring a strong leader with the ability to manage budgets, maintain compliance, and build lasting client relationships - while identifying and developing business opportunities.
You'll be part of the Senior Management Team, contributing to wider company goals including growth, innovation, and continuous improvement.
Key Responsibilities:
- Lead, motivate, and manage a multi-level operational team to achieve service excellence.
- Oversee a portfolio of contracts to ensure delivery meets agreed KPIs, SLAs, budgets, and client expectations.
- Foster strong, strategic relationships with clients through regular site visits, performance reviews, and service development.
- Monitor financial performance including P&L, costs, and margins - taking action to improve profitability.
- Ensure strict compliance with company policies and legal requirements around H&S, training, time and attendance, and operational reporting
- Collaborate with other departments including Finance, HR, Compliance, and Sales to ensure seamless operations.
- Support the business development strategy by identifying growth opportunities within the existing client base
- Drive a culture of accountability, innovation, and continuous improvement across the region.
What They're Looking For:
- Proven experience in a Regional Director or Senior Operational Leadership role, ideally within facilities management, cleaning, or similar contract-based services.
- Strong commercial acumen with a solid grasp of operational finance and contract management.
- Excellent leadership and people management skills - with the ability to inspire, coach, and develop others.
- Confident communicator and relationship builder at all levels - internal and external.
- Highly organised, results-driven, and proactive in problem-solving.
- Fully conversant with modern operational tools, including reporting software and audit systems (e.g., iAuditor).
- A passion for quality, compliance, and customer service excellence.
What They Offer:
- Competitive basic salary
- Company car or car allowance
- Annual performance bonus
- 25 days holiday + bank holidays
- Pension scheme
- Opportunity to be part of a collaborative and growing business with clear career development paths
