Job Title: Business Systems Engineer - ERP & CRM Location: Northern Ireland (Hybrid: Cookstown & Monkstown) Employment Type: Full-Time, PermanentSector: Technology & Analytics / IT Support / Business Systems Salary: Competitive + Benefits Key Responsibilities: Provide 2nd and 3rd line support for ERP and CRM systems. Develop and implement technical solutions including data migration, permission sets, custom objects, reports, and analytics. Collaborate with internal teams and external contractors to deliver roadmap projects. Create and maintain system documentation and user training materials. Support business improvement initiatives and mentor support staff. Participate in change management and system lifecycle activities. Occasionally provide out-of-hours support. Essential Skills & Experience: Degree in Computing or 2+ years of relevant experience. Strong SQL and database management skills. Advanced Excel proficiency. Experience with Power BI or similar BI tools. Excellent problem-solving and communication skills. Ability to work independently and as part of a team. Desirable: Experience with large datasets and data modelling. Familiarity with Crystal Reports, PLSQL, and ITIL practices. Clean driving licence and willingness to travel occasionally. Benefits: Hybrid working model (3 days onsite). Opportunity to work on global projects. Career development and training support. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 22, 2025
Full time
Job Title: Business Systems Engineer - ERP & CRM Location: Northern Ireland (Hybrid: Cookstown & Monkstown) Employment Type: Full-Time, PermanentSector: Technology & Analytics / IT Support / Business Systems Salary: Competitive + Benefits Key Responsibilities: Provide 2nd and 3rd line support for ERP and CRM systems. Develop and implement technical solutions including data migration, permission sets, custom objects, reports, and analytics. Collaborate with internal teams and external contractors to deliver roadmap projects. Create and maintain system documentation and user training materials. Support business improvement initiatives and mentor support staff. Participate in change management and system lifecycle activities. Occasionally provide out-of-hours support. Essential Skills & Experience: Degree in Computing or 2+ years of relevant experience. Strong SQL and database management skills. Advanced Excel proficiency. Experience with Power BI or similar BI tools. Excellent problem-solving and communication skills. Ability to work independently and as part of a team. Desirable: Experience with large datasets and data modelling. Familiarity with Crystal Reports, PLSQL, and ITIL practices. Clean driving licence and willingness to travel occasionally. Benefits: Hybrid working model (3 days onsite). Opportunity to work on global projects. Career development and training support. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
NW31374 Mechanical Technician - Power Station 50,000 + Bonus & Benefits Monday to Friday Slough We are recruiting a Mechanical Technician to join the maintenance team at a newly commissioned power station in Slough. This is a fantastic opportunity for an apprentice-trained engineer with heavy engineering experience to take on a key role maintaining critical plant equipment. Key Responsibilities: Carry out planned and reactive mechanical maintenance across the site. Diagnose and repair a wide range of mechanical equipment including gearboxes, valves, compressors, pumps, fans, and boilers. Support the Maintenance Manager with daily maintenance activities and plant optimisation. Use the CMMS system to log and maintain accurate maintenance records. Supervise 3rd party contractors during scheduled and unscheduled works. Ensure all work is completed safely, efficiently, and in line with company HSEQ standards. Provide occasional technical support to operations and fuel handling teams. Candidate Requirements: Recognised engineering qualification (e.g., City & Guilds Level 3, Mechanical Apprenticeship). Minimum 3 years' experience in a power station or heavy process industry (EfW, CCGT, CHP, Biomass, Nuclear, Petrochemical, etc.). Experience working with conveyors, valves, pumps, gearboxes, and steam-raising equipment. Royal Navy Marine Engineers with at least 5 years' service will also be considered. Ideally IOSH or NEBOSH certified. Strong problem-solving skills with a proactive, safety-first approach. What's in it for you: Salary: circa 50,000 p/a Bonus scheme + private medical + income protection Monday-Friday role with good work-life balance High potential for overtime Excellent training & career progression opportunities in a growing energy business Apply now with your CV or call Noah on (phone number removed) ext 218 for more information. Not for you? We offer referral bonuses for successful recommendations.
Oct 22, 2025
Full time
NW31374 Mechanical Technician - Power Station 50,000 + Bonus & Benefits Monday to Friday Slough We are recruiting a Mechanical Technician to join the maintenance team at a newly commissioned power station in Slough. This is a fantastic opportunity for an apprentice-trained engineer with heavy engineering experience to take on a key role maintaining critical plant equipment. Key Responsibilities: Carry out planned and reactive mechanical maintenance across the site. Diagnose and repair a wide range of mechanical equipment including gearboxes, valves, compressors, pumps, fans, and boilers. Support the Maintenance Manager with daily maintenance activities and plant optimisation. Use the CMMS system to log and maintain accurate maintenance records. Supervise 3rd party contractors during scheduled and unscheduled works. Ensure all work is completed safely, efficiently, and in line with company HSEQ standards. Provide occasional technical support to operations and fuel handling teams. Candidate Requirements: Recognised engineering qualification (e.g., City & Guilds Level 3, Mechanical Apprenticeship). Minimum 3 years' experience in a power station or heavy process industry (EfW, CCGT, CHP, Biomass, Nuclear, Petrochemical, etc.). Experience working with conveyors, valves, pumps, gearboxes, and steam-raising equipment. Royal Navy Marine Engineers with at least 5 years' service will also be considered. Ideally IOSH or NEBOSH certified. Strong problem-solving skills with a proactive, safety-first approach. What's in it for you: Salary: circa 50,000 p/a Bonus scheme + private medical + income protection Monday-Friday role with good work-life balance High potential for overtime Excellent training & career progression opportunities in a growing energy business Apply now with your CV or call Noah on (phone number removed) ext 218 for more information. Not for you? We offer referral bonuses for successful recommendations.
Job Description: An exciting opportunity has arisen for a 3rd Line Analyst within Airbus Protect in Newport. The role of the 3rd Line Analyst is to be an escalation point for all SOC operational activity. The successful candidate will be responsible for the day to day monitoring of multiple security devices, including SIEM, SOAR, IDS/IPS, EDR etc, ensuring that all customer SLAs are met. You will be required to work as part of the SOC team ensuring all SOC operational tasks are completed on time and work tickets updated/closed with satisfactory technical details included. The 3rd Line Analyst will be proficient at a technical level, often being required to attend technical workshops and customer briefings/service reviews. All Analysts are expected to be able to present and write professional reports to key stakeholders and exercise good time management. This position can offer you: Are you looking for challenging tasks in a company with some of the most creative cyber security technology and services? Integration into an international network of cyber security experts across and outside of Europe? Would you like to participate in Europe-wide projects as a prime supplier? We can offer you all of this and more Exciting development opportunities and perspectives within Airbus as a global player An attractive company pension scheme Airbus Group success share scheme An extensive range of additional benefits Flexible working hours Tasks and Accountabilities When required, takes over and leads the SOC Team in charge of the Critical Incidents Complete analysis/correlation of 'Events of Interest' to identify incidents ensuring that all events, events of interest, exceptions & incidents are responded to in accordance with established SOC work instructions, including remedial action/recommendations. Complete post incident reporting. Responsible for SOC work instructions, ensuring they are reviewed & amended. Use Case Factory development Playbook design and development Use Case & Playbook validation before going live Maintain currency in security concepts, tools and best practices. Present & review reports to internal & external key stakeholders. Continuous improvement process definition in coordination with SDM Propose improvement regarding internal processes, support documentation and associated management tools We are looking for applicants with the following experience: Required Palo Alto Networks Certified Detection and Remediation Analyst (PCDRA) Microsoft SC200: Microsoft Security Analyst Blue Team Level 1 & 2: Junior / Advanced Security Operations Knowledge of Microsoft Defender & Sentinel Knowledge of SOAR Knowledge of Splunk Understanding of threat actor Tactics, Techniques and Procedures (TTPs) SANS SEC401: Security Essentials (or equivalent) SANS SEC503: Network Monitoring and Threat Detection In-Depth (or equivalent) SANS SEC504: Hacker Tools, Techniques, Exploits and Incident Handling (or equivalent) Desirable Knowledge of Reverse Engineering Malware Practical Junior Malware Researcher (PJMR) SANS SEC488: Cloud Security Essentials (or equivalent) CREST Certified Network Intrusion Analyst (CCNIA) (or equivalent) SANS FOR508: Advanced Incident Response, Threat Hunting and Digital Forensics (GCFA) Soft Skills/Qualifications The 3rd Line Analyst is expected to be able to present and write professional reports to key stakeholders All staff are expected to exercise good time management and work as part of a team You will work from Airbus Protect offices, Newport, South Wales, with occasional requirements for business travel within the UK and abroad. Because of the nature of work undertaken, these positions are required to meet special nationality rules and therefore these vacancies are only open to sole British Citizens. If you meet this criteria you will also undergo security clearance vetting, if not already security cleared to a minimum DV level. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. AIRBUS PROTECT Airbus PROTECT brings together experts in risk analysis and management in the fields of safety, cybersecurity and sustainability. We deliver expertise to our own group, Airbus, for whom we act as a privileged partner, but also to external clients. With over 1,800 experienced professionals based in France, UK and Germany, we service large-scale contracts with companies such as critical infrastructures (CNI), other industries and public institutions. Our positioning and strategy enable us to meet the highest standards of the market and to meet the challenges of tomorrow as a team Join the AIRBUS PROTECT journey This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Protect Limited Contract Type: Permanent Experience Level: Professional Job Family: Cyber Security By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Oct 22, 2025
Full time
Job Description: An exciting opportunity has arisen for a 3rd Line Analyst within Airbus Protect in Newport. The role of the 3rd Line Analyst is to be an escalation point for all SOC operational activity. The successful candidate will be responsible for the day to day monitoring of multiple security devices, including SIEM, SOAR, IDS/IPS, EDR etc, ensuring that all customer SLAs are met. You will be required to work as part of the SOC team ensuring all SOC operational tasks are completed on time and work tickets updated/closed with satisfactory technical details included. The 3rd Line Analyst will be proficient at a technical level, often being required to attend technical workshops and customer briefings/service reviews. All Analysts are expected to be able to present and write professional reports to key stakeholders and exercise good time management. This position can offer you: Are you looking for challenging tasks in a company with some of the most creative cyber security technology and services? Integration into an international network of cyber security experts across and outside of Europe? Would you like to participate in Europe-wide projects as a prime supplier? We can offer you all of this and more Exciting development opportunities and perspectives within Airbus as a global player An attractive company pension scheme Airbus Group success share scheme An extensive range of additional benefits Flexible working hours Tasks and Accountabilities When required, takes over and leads the SOC Team in charge of the Critical Incidents Complete analysis/correlation of 'Events of Interest' to identify incidents ensuring that all events, events of interest, exceptions & incidents are responded to in accordance with established SOC work instructions, including remedial action/recommendations. Complete post incident reporting. Responsible for SOC work instructions, ensuring they are reviewed & amended. Use Case Factory development Playbook design and development Use Case & Playbook validation before going live Maintain currency in security concepts, tools and best practices. Present & review reports to internal & external key stakeholders. Continuous improvement process definition in coordination with SDM Propose improvement regarding internal processes, support documentation and associated management tools We are looking for applicants with the following experience: Required Palo Alto Networks Certified Detection and Remediation Analyst (PCDRA) Microsoft SC200: Microsoft Security Analyst Blue Team Level 1 & 2: Junior / Advanced Security Operations Knowledge of Microsoft Defender & Sentinel Knowledge of SOAR Knowledge of Splunk Understanding of threat actor Tactics, Techniques and Procedures (TTPs) SANS SEC401: Security Essentials (or equivalent) SANS SEC503: Network Monitoring and Threat Detection In-Depth (or equivalent) SANS SEC504: Hacker Tools, Techniques, Exploits and Incident Handling (or equivalent) Desirable Knowledge of Reverse Engineering Malware Practical Junior Malware Researcher (PJMR) SANS SEC488: Cloud Security Essentials (or equivalent) CREST Certified Network Intrusion Analyst (CCNIA) (or equivalent) SANS FOR508: Advanced Incident Response, Threat Hunting and Digital Forensics (GCFA) Soft Skills/Qualifications The 3rd Line Analyst is expected to be able to present and write professional reports to key stakeholders All staff are expected to exercise good time management and work as part of a team You will work from Airbus Protect offices, Newport, South Wales, with occasional requirements for business travel within the UK and abroad. Because of the nature of work undertaken, these positions are required to meet special nationality rules and therefore these vacancies are only open to sole British Citizens. If you meet this criteria you will also undergo security clearance vetting, if not already security cleared to a minimum DV level. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. AIRBUS PROTECT Airbus PROTECT brings together experts in risk analysis and management in the fields of safety, cybersecurity and sustainability. We deliver expertise to our own group, Airbus, for whom we act as a privileged partner, but also to external clients. With over 1,800 experienced professionals based in France, UK and Germany, we service large-scale contracts with companies such as critical infrastructures (CNI), other industries and public institutions. Our positioning and strategy enable us to meet the highest standards of the market and to meet the challenges of tomorrow as a team Join the AIRBUS PROTECT journey This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Protect Limited Contract Type: Permanent Experience Level: Professional Job Family: Cyber Security By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Are you an IT Support professional looking to take your career to the next level? Fancy joining a multinational market leader in the wholesale industry? We are looking for a 2nd/3rd line IT Support individual to join us and be responsible for setting up software, driving improvements assisting with network administration, and resolving all IT support issues across the business. Look no further. Role: IT Support Analyst aka Desktop Support Engineer, 2nd Line Support, 3rd Line Support, Service Desk Analyst Salary Up to £35,000 Per Annum Location Erith / Hybrid once settled in role Role Type Permanent / Full Time / 8:30-5 / Mon-Fri Benefits 23 Days Holiday + BH, Pension, Health care plan + discounts The Role This role covers the full employee IT lifecycle, from onboarding and role changes to offboarding, ensuring staff have the right equipment, software, and access at all times. You ll maintain accurate records across systems including PeopleInc, WGS Active Directory, and asset inventories, while supporting and managing enterprise applications such as Payrite, Genesys, IPCortex, Speedy, Keymas, and Vivantio. A key focus will be maximising the value of these applications by reviewing features and identifying improvements. You ll provide 2nd and 3rd line technical support, resolve tickets via Vivantio, and troubleshoot network or connectivity issues. Monitoring networks, managing incidents, and implementing improvements such as additional leased lines will be part of your remit, alongside overseeing backup operations, disaster recovery, and business continuity. To succeed, you ll bring strong IT systems and network administration experience, hands-on knowledge of VMware, Active Directory, DHCP, DNS, WiFi, and firewalls, plus excellent troubleshooting skills and a proactive approach.
Oct 22, 2025
Full time
Are you an IT Support professional looking to take your career to the next level? Fancy joining a multinational market leader in the wholesale industry? We are looking for a 2nd/3rd line IT Support individual to join us and be responsible for setting up software, driving improvements assisting with network administration, and resolving all IT support issues across the business. Look no further. Role: IT Support Analyst aka Desktop Support Engineer, 2nd Line Support, 3rd Line Support, Service Desk Analyst Salary Up to £35,000 Per Annum Location Erith / Hybrid once settled in role Role Type Permanent / Full Time / 8:30-5 / Mon-Fri Benefits 23 Days Holiday + BH, Pension, Health care plan + discounts The Role This role covers the full employee IT lifecycle, from onboarding and role changes to offboarding, ensuring staff have the right equipment, software, and access at all times. You ll maintain accurate records across systems including PeopleInc, WGS Active Directory, and asset inventories, while supporting and managing enterprise applications such as Payrite, Genesys, IPCortex, Speedy, Keymas, and Vivantio. A key focus will be maximising the value of these applications by reviewing features and identifying improvements. You ll provide 2nd and 3rd line technical support, resolve tickets via Vivantio, and troubleshoot network or connectivity issues. Monitoring networks, managing incidents, and implementing improvements such as additional leased lines will be part of your remit, alongside overseeing backup operations, disaster recovery, and business continuity. To succeed, you ll bring strong IT systems and network administration experience, hands-on knowledge of VMware, Active Directory, DHCP, DNS, WiFi, and firewalls, plus excellent troubleshooting skills and a proactive approach.
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Microsoft Project Consultant - Azure M365, Intune - London - £50,000 -£65,000 Do you want to join a fast growing Microsoft Cloud Solutions Provider Do you want to be mentored and moulded by some of the best individuals in this space? We are working with a fast-growing Cloud Solutions Provider who are looking to add to their team. You will be working with multiple clients on multiple projects across Microsoft Cloud, mainly focus being Azure however you will be working on M365 too. We are looking for someone who can create Low Level Design documentation, implement and still be happy to help with final escalation from 3rd line once they have reached the edge of their capabilities. You will be required to perform installs, upgrades, and deployments across the Microsoft space, if you don't have the design, we are still happy to have a conversation. This company are based in the East of London and would like everyone in the office one day a week. The office is a very collaborative environment, and it is good for everyone to get together. Key Skills Azure, M365 Worked in a Professional Services environment. LLD - nice to have Implementation - installs, upgrades, deployments Final escalation point for Service Desk This company are based t the East of London and would like everyone in the office one day a week this is for collaboration and be part of, plus it will give you an opportunity to learn and develop quicker. Within the business there is loads of opportunity to progress and learn to become one of the best Engineers in the Microsoft space and then progress to consultant and beyond! All relevant training will be paid for and study leave arranged so you can gain the certs needed for your career development. Microsoft Project Consultant - Azure M365, Intune - London - £50,000 -£65,000
Oct 22, 2025
Full time
Microsoft Project Consultant - Azure M365, Intune - London - £50,000 -£65,000 Do you want to join a fast growing Microsoft Cloud Solutions Provider Do you want to be mentored and moulded by some of the best individuals in this space? We are working with a fast-growing Cloud Solutions Provider who are looking to add to their team. You will be working with multiple clients on multiple projects across Microsoft Cloud, mainly focus being Azure however you will be working on M365 too. We are looking for someone who can create Low Level Design documentation, implement and still be happy to help with final escalation from 3rd line once they have reached the edge of their capabilities. You will be required to perform installs, upgrades, and deployments across the Microsoft space, if you don't have the design, we are still happy to have a conversation. This company are based in the East of London and would like everyone in the office one day a week. The office is a very collaborative environment, and it is good for everyone to get together. Key Skills Azure, M365 Worked in a Professional Services environment. LLD - nice to have Implementation - installs, upgrades, deployments Final escalation point for Service Desk This company are based t the East of London and would like everyone in the office one day a week this is for collaboration and be part of, plus it will give you an opportunity to learn and develop quicker. Within the business there is loads of opportunity to progress and learn to become one of the best Engineers in the Microsoft space and then progress to consultant and beyond! All relevant training will be paid for and study leave arranged so you can gain the certs needed for your career development. Microsoft Project Consultant - Azure M365, Intune - London - £50,000 -£65,000
Bid Manager - Complex Engineering Projects We are seeking an experienced Bid Manager to take full ownership of the tender process for major engineering projects. Acting as the primary point of contact from tender launch through to contract award, you will ensure the delivery of fully compliant, commercially competitive and professionally presented bid submissions. Key Responsibilities Lead and oversee the complete tender preparation process, ensuring compliance with formal gated process controls Produce and submit approved tender documentation on time and within budget Act as the main internal and external communication link throughout the bid life cycle Establish and manage the risk, exclusions and assumptions register, change control process and lessons learned register Allocate deliverables across multidisciplinary internal teams and, when required, lead 3rd-party bid contributors Define bid execution strategy, work breakdown structures and cash flow statements Coordinate labour estimates, validated supplier quotations and technical commentaries with engineering, procurement and manufacturing functions Maintain structured electronic data management and accurate database records in line with best practice Support process improvements and mentor junior members of the business winning team Experience & Requirements Proven bid/tender management experience within engineering environments (mechanical and/or electrical) Strong understanding of tender planning, cost modelling, contingency planning and bid governance Excellent written presentation skills, able to create compelling and compliant tender submissions Confident in MS Office applications (Excel, Word, PowerPoint) and digital document management systems Degree, HNC or equivalent in a relevant technical discipline APMP qualification (P6 experience desirable) Full UK driving licence At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Oct 22, 2025
Full time
Bid Manager - Complex Engineering Projects We are seeking an experienced Bid Manager to take full ownership of the tender process for major engineering projects. Acting as the primary point of contact from tender launch through to contract award, you will ensure the delivery of fully compliant, commercially competitive and professionally presented bid submissions. Key Responsibilities Lead and oversee the complete tender preparation process, ensuring compliance with formal gated process controls Produce and submit approved tender documentation on time and within budget Act as the main internal and external communication link throughout the bid life cycle Establish and manage the risk, exclusions and assumptions register, change control process and lessons learned register Allocate deliverables across multidisciplinary internal teams and, when required, lead 3rd-party bid contributors Define bid execution strategy, work breakdown structures and cash flow statements Coordinate labour estimates, validated supplier quotations and technical commentaries with engineering, procurement and manufacturing functions Maintain structured electronic data management and accurate database records in line with best practice Support process improvements and mentor junior members of the business winning team Experience & Requirements Proven bid/tender management experience within engineering environments (mechanical and/or electrical) Strong understanding of tender planning, cost modelling, contingency planning and bid governance Excellent written presentation skills, able to create compelling and compliant tender submissions Confident in MS Office applications (Excel, Word, PowerPoint) and digital document management systems Degree, HNC or equivalent in a relevant technical discipline APMP qualification (P6 experience desirable) Full UK driving licence At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
3rd line Support Engineer- Azure, MSP, Incident Management, Problem, Microsoft A leading provider of MSP services is seeking a solid and reliable 3rd Line Engineer to act as their engineer in major incidents. The role: This is a highly influential role within their managed services department, delivering best-in-class service to to all customers. You will have a strong background in supporting Microsoft technologies, especially Azure, across cloud, modern workplace, endpoint management and security. As the 3rd Line Support Engineer, you will be focusing on resolving escalations, problems, and major incidents. You may, from time to time, need to visit our London-based customers in person to help resolve the most challenging troubleshooting cases, acting as the subject matter expert. The service desk team works together from our modern office in London. During probationary period, you will work in the office Monday-Friday. After the probationary period, you will have the option to work in a hybrid model (3 days in the office and 2 days from home). Skills required: BSc (or equivalent) in Computer Science/Information Technology, or a related field Experience in providing 3rd Line Technical Support Working in a busy MSP service desk environment in a structured, ITIL-driven framework (including Incident, Change and Problem Management) Experience of acting as the 'go-to' person during Major Incidents, including providing RCAs/RFOs Technical skills Strong in Microsoft Azure (including Azure Site Recovery, Windows Virtual Desktop, Endpoint Manager) Azure Virtual Desktop (AVD) and FSLogix profile management Azure Active Directory (Identity, MFA, Conditional Access) Experienced in the administration and support of the following technology products: Microsoft 365 Microsoft Active Directory (on-prem) Microsoft Exchange (on-prem and hybrid) Always On VPN (AOVPN) Windows Server OS Intune (Endpoint Management, MDM) File System Technologies (permissions, storage) Domain Services: DNS, DHCP, VPN 3rd line Support Engineer- Azure, MSP, Incident Management, Problem, Microsoft McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Oct 22, 2025
Full time
3rd line Support Engineer- Azure, MSP, Incident Management, Problem, Microsoft A leading provider of MSP services is seeking a solid and reliable 3rd Line Engineer to act as their engineer in major incidents. The role: This is a highly influential role within their managed services department, delivering best-in-class service to to all customers. You will have a strong background in supporting Microsoft technologies, especially Azure, across cloud, modern workplace, endpoint management and security. As the 3rd Line Support Engineer, you will be focusing on resolving escalations, problems, and major incidents. You may, from time to time, need to visit our London-based customers in person to help resolve the most challenging troubleshooting cases, acting as the subject matter expert. The service desk team works together from our modern office in London. During probationary period, you will work in the office Monday-Friday. After the probationary period, you will have the option to work in a hybrid model (3 days in the office and 2 days from home). Skills required: BSc (or equivalent) in Computer Science/Information Technology, or a related field Experience in providing 3rd Line Technical Support Working in a busy MSP service desk environment in a structured, ITIL-driven framework (including Incident, Change and Problem Management) Experience of acting as the 'go-to' person during Major Incidents, including providing RCAs/RFOs Technical skills Strong in Microsoft Azure (including Azure Site Recovery, Windows Virtual Desktop, Endpoint Manager) Azure Virtual Desktop (AVD) and FSLogix profile management Azure Active Directory (Identity, MFA, Conditional Access) Experienced in the administration and support of the following technology products: Microsoft 365 Microsoft Active Directory (on-prem) Microsoft Exchange (on-prem and hybrid) Always On VPN (AOVPN) Windows Server OS Intune (Endpoint Management, MDM) File System Technologies (permissions, storage) Domain Services: DNS, DHCP, VPN 3rd line Support Engineer- Azure, MSP, Incident Management, Problem, Microsoft McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
18 collaborating disciplines. 1.4 million pages built. Millions of fundraisers, inspired. Tagging & Analytics Implementation Manger Salary: £42,000 - £49,000 plus Grade: P2 Directorate : Marketing, Fundraising and Events Contract : Permanent Hours: Full time 35 hours per week Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 25 November 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Two stage interview process. Interview date: From the week commencing 3rd November 2025 At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. Join Us in Beating Cancer Sooner: Tagging & Analytics Implementation Manager Are you passionate about using data to make a real difference in the world? At Cancer Research UK , we're on a mission to save lives through research, and we need your expertise to help us reach and inspire more people than ever before. We're looking for a Tagging & Analytics Implementation Manager to join our dynamic Marketing team and lead the charge in transforming how we understand and engage with our audiences online. This is a unique opportunity to apply your technical skills in a purpose-driven environment, where every insight you generate helps us fund life-saving research and support those affected by cancer. Your Impact In this pivotal role, you'll be at the heart of our digital marketing team-designing and implementing cutting-edge tracking and analytics solutions that empower our fundraising and marketing teams to reach the right people, with the right message, at the right time. We're going to be rolling out server-side tracking , and your leadership will be key to its success. Whether you're already a stakeholder management pro or eager to grow in that area, we'll support you every step of the way. What You'll Be Doing Leading the delivery of advanced analytics solutions across our digital platforms, ensuring accurate, actionable insights that drive fundraising and engagement. Owning and evolving our website tagging infrastructure, including server-side tracking. Collaborating with teams across Marketing, Insights, and Technology to shape solutions that meet campaign goals and enhance user experience. Translating strategic marketing objectives into robust analytics frameworks that enable performance tracking and optimisation. Championing the importance of digital tracking across the organisation, building understanding and respect for its role in our mission. Safeguarding the integrity of our tracking systems during website development and campaign rollouts. Partnering with engineers to design data capture solutions that fuel smarter targeting and reporting. Working closely with our Analytics & Reporting Manager to optimise our GA4 setup. What are we looking for? Experience working on large and complex digital analytics and tracking solutions Deep understanding of modern website applications (Next.js, JavaScript, DOM) Deep understanding of how web browsers work and data flows, is captured and processed High data literacy to query the data collected Understanding of data privacy and how what we track means to a user Expert knowledge of marketing tags including wider strategy, implementation and data policy (Google Marketing Platform, Paid Social, Display, Email) Strong stakeholder managements and able to articulate simple marketing requirements to complex technical solutions. An understanding of marketing data limitations and best practices e.g. attribution to be able to advise on correct reporting implementation and targeting Significant experience implementing and using Google Analytics reporting features including filters, goals, custom reports, segments and Ecommerce Solid understanding of different digital marketing channel targeting methodologies and corresponding measurement tools to inform tracking solutions Significant experience of providing solutions designed for use by nontechnical end users. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our . How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. Additional information For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .
Oct 22, 2025
Full time
18 collaborating disciplines. 1.4 million pages built. Millions of fundraisers, inspired. Tagging & Analytics Implementation Manger Salary: £42,000 - £49,000 plus Grade: P2 Directorate : Marketing, Fundraising and Events Contract : Permanent Hours: Full time 35 hours per week Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 25 November 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Two stage interview process. Interview date: From the week commencing 3rd November 2025 At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. Join Us in Beating Cancer Sooner: Tagging & Analytics Implementation Manager Are you passionate about using data to make a real difference in the world? At Cancer Research UK , we're on a mission to save lives through research, and we need your expertise to help us reach and inspire more people than ever before. We're looking for a Tagging & Analytics Implementation Manager to join our dynamic Marketing team and lead the charge in transforming how we understand and engage with our audiences online. This is a unique opportunity to apply your technical skills in a purpose-driven environment, where every insight you generate helps us fund life-saving research and support those affected by cancer. Your Impact In this pivotal role, you'll be at the heart of our digital marketing team-designing and implementing cutting-edge tracking and analytics solutions that empower our fundraising and marketing teams to reach the right people, with the right message, at the right time. We're going to be rolling out server-side tracking , and your leadership will be key to its success. Whether you're already a stakeholder management pro or eager to grow in that area, we'll support you every step of the way. What You'll Be Doing Leading the delivery of advanced analytics solutions across our digital platforms, ensuring accurate, actionable insights that drive fundraising and engagement. Owning and evolving our website tagging infrastructure, including server-side tracking. Collaborating with teams across Marketing, Insights, and Technology to shape solutions that meet campaign goals and enhance user experience. Translating strategic marketing objectives into robust analytics frameworks that enable performance tracking and optimisation. Championing the importance of digital tracking across the organisation, building understanding and respect for its role in our mission. Safeguarding the integrity of our tracking systems during website development and campaign rollouts. Partnering with engineers to design data capture solutions that fuel smarter targeting and reporting. Working closely with our Analytics & Reporting Manager to optimise our GA4 setup. What are we looking for? Experience working on large and complex digital analytics and tracking solutions Deep understanding of modern website applications (Next.js, JavaScript, DOM) Deep understanding of how web browsers work and data flows, is captured and processed High data literacy to query the data collected Understanding of data privacy and how what we track means to a user Expert knowledge of marketing tags including wider strategy, implementation and data policy (Google Marketing Platform, Paid Social, Display, Email) Strong stakeholder managements and able to articulate simple marketing requirements to complex technical solutions. An understanding of marketing data limitations and best practices e.g. attribution to be able to advise on correct reporting implementation and targeting Significant experience implementing and using Google Analytics reporting features including filters, goals, custom reports, segments and Ecommerce Solid understanding of different digital marketing channel targeting methodologies and corresponding measurement tools to inform tracking solutions Significant experience of providing solutions designed for use by nontechnical end users. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our . How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. Additional information For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .
Job Description: An exciting opportunity has arisen for a 3rd Line Analyst within Airbus Protect in Newport. The role of the 3rd Line Analyst is to be an escalation point for all SOC operational activity. The successful candidate will be responsible for the day to day monitoring of multiple security devices, including SIEM, SOAR, IDS/IPS, EDR etc, ensuring that all customer SLAs are met. You will be required to work as part of the SOC team ensuring all SOC operational tasks are completed on time and work tickets updated/closed with satisfactory technical details included. The 3rd Line Analyst will be proficient at a technical level, often being required to attend technical workshops and customer briefings/service reviews. All Analysts are expected to be able to present and write professional reports to key stakeholders and exercise good time management. This position can offer you: Are you looking for challenging tasks in a company with some of the most creative cyber security technology and services? Integration into an international network of cyber security experts across and outside of Europe? Would you like to participate in Europe-wide projects as a prime supplier? We can offer you all of this and more Exciting development opportunities and perspectives within Airbus as a global player An attractive company pension scheme Airbus Group success share scheme An extensive range of additional benefits Flexible working hours Tasks and Accountabilities When required, takes over and leads the SOC Team in charge of the Critical Incidents Complete analysis/correlation of 'Events of Interest' to identify incidents ensuring that all events, events of interest, exceptions & incidents are responded to in accordance with established SOC work instructions, including remedial action/recommendations. Complete post incident reporting. Responsible for SOC work instructions, ensuring they are reviewed & amended. Use Case Factory development Playbook design and development Use Case & Playbook validation before going live Maintain currency in security concepts, tools and best practices. Present & review reports to internal & external key stakeholders. Continuous improvement process definition in coordination with SDM Propose improvement regarding internal processes, support documentation and associated management tools We are looking for applicants with the following experience: Required Palo Alto Networks Certified Detection and Remediation Analyst (PCDRA) Microsoft SC200: Microsoft Security Analyst Blue Team Level 1 & 2: Junior / Advanced Security Operations Knowledge of Microsoft Defender & Sentinel Knowledge of SOAR Knowledge of Splunk Understanding of threat actor Tactics, Techniques and Procedures (TTPs) SANS SEC401: Security Essentials (or equivalent) SANS SEC503: Network Monitoring and Threat Detection In-Depth (or equivalent) SANS SEC504: Hacker Tools, Techniques, Exploits and Incident Handling (or equivalent) Desirable Knowledge of Reverse Engineering Malware Practical Junior Malware Researcher (PJMR) SANS SEC488: Cloud Security Essentials (or equivalent) CREST Certified Network Intrusion Analyst (CCNIA) (or equivalent) SANS FOR508: Advanced Incident Response, Threat Hunting and Digital Forensics (GCFA) Soft Skills/Qualifications The 3rd Line Analyst is expected to be able to present and write professional reports to key stakeholders All staff are expected to exercise good time management and work as part of a team You will work from Airbus Protect offices, Newport, South Wales, with occasional requirements for business travel within the UK and abroad. Because of the nature of work undertaken, these positions are required to meet special nationality rules and therefore these vacancies are only open to sole British Citizens. If you meet this criteria you will also undergo security clearance vetting, if not already security cleared to a minimum DV level. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. AIRBUS PROTECT Airbus PROTECT brings together experts in risk analysis and management in the fields of safety, cybersecurity and sustainability. We deliver expertise to our own group, Airbus, for whom we act as a privileged partner, but also to external clients. With over 1,800 experienced professionals based in France, UK and Germany, we service large-scale contracts with companies such as critical infrastructures (CNI), other industries and public institutions. Our positioning and strategy enable us to meet the highest standards of the market and to meet the challenges of tomorrow as a team Join the AIRBUS PROTECT journey This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Protect Limited Contract Type: Permanent Experience Level: Professional Job Family: Cyber Security By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Oct 22, 2025
Full time
Job Description: An exciting opportunity has arisen for a 3rd Line Analyst within Airbus Protect in Newport. The role of the 3rd Line Analyst is to be an escalation point for all SOC operational activity. The successful candidate will be responsible for the day to day monitoring of multiple security devices, including SIEM, SOAR, IDS/IPS, EDR etc, ensuring that all customer SLAs are met. You will be required to work as part of the SOC team ensuring all SOC operational tasks are completed on time and work tickets updated/closed with satisfactory technical details included. The 3rd Line Analyst will be proficient at a technical level, often being required to attend technical workshops and customer briefings/service reviews. All Analysts are expected to be able to present and write professional reports to key stakeholders and exercise good time management. This position can offer you: Are you looking for challenging tasks in a company with some of the most creative cyber security technology and services? Integration into an international network of cyber security experts across and outside of Europe? Would you like to participate in Europe-wide projects as a prime supplier? We can offer you all of this and more Exciting development opportunities and perspectives within Airbus as a global player An attractive company pension scheme Airbus Group success share scheme An extensive range of additional benefits Flexible working hours Tasks and Accountabilities When required, takes over and leads the SOC Team in charge of the Critical Incidents Complete analysis/correlation of 'Events of Interest' to identify incidents ensuring that all events, events of interest, exceptions & incidents are responded to in accordance with established SOC work instructions, including remedial action/recommendations. Complete post incident reporting. Responsible for SOC work instructions, ensuring they are reviewed & amended. Use Case Factory development Playbook design and development Use Case & Playbook validation before going live Maintain currency in security concepts, tools and best practices. Present & review reports to internal & external key stakeholders. Continuous improvement process definition in coordination with SDM Propose improvement regarding internal processes, support documentation and associated management tools We are looking for applicants with the following experience: Required Palo Alto Networks Certified Detection and Remediation Analyst (PCDRA) Microsoft SC200: Microsoft Security Analyst Blue Team Level 1 & 2: Junior / Advanced Security Operations Knowledge of Microsoft Defender & Sentinel Knowledge of SOAR Knowledge of Splunk Understanding of threat actor Tactics, Techniques and Procedures (TTPs) SANS SEC401: Security Essentials (or equivalent) SANS SEC503: Network Monitoring and Threat Detection In-Depth (or equivalent) SANS SEC504: Hacker Tools, Techniques, Exploits and Incident Handling (or equivalent) Desirable Knowledge of Reverse Engineering Malware Practical Junior Malware Researcher (PJMR) SANS SEC488: Cloud Security Essentials (or equivalent) CREST Certified Network Intrusion Analyst (CCNIA) (or equivalent) SANS FOR508: Advanced Incident Response, Threat Hunting and Digital Forensics (GCFA) Soft Skills/Qualifications The 3rd Line Analyst is expected to be able to present and write professional reports to key stakeholders All staff are expected to exercise good time management and work as part of a team You will work from Airbus Protect offices, Newport, South Wales, with occasional requirements for business travel within the UK and abroad. Because of the nature of work undertaken, these positions are required to meet special nationality rules and therefore these vacancies are only open to sole British Citizens. If you meet this criteria you will also undergo security clearance vetting, if not already security cleared to a minimum DV level. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. AIRBUS PROTECT Airbus PROTECT brings together experts in risk analysis and management in the fields of safety, cybersecurity and sustainability. We deliver expertise to our own group, Airbus, for whom we act as a privileged partner, but also to external clients. With over 1,800 experienced professionals based in France, UK and Germany, we service large-scale contracts with companies such as critical infrastructures (CNI), other industries and public institutions. Our positioning and strategy enable us to meet the highest standards of the market and to meet the challenges of tomorrow as a team Join the AIRBUS PROTECT journey This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Protect Limited Contract Type: Permanent Experience Level: Professional Job Family: Cyber Security By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Job Description: An exciting opportunity has arisen for a 3rd Line Analyst within Airbus Protect in Newport. The role of the 3rd Line Analyst is to be an escalation point for all SOC operational activity. The successful candidate will be responsible for the day to day monitoring of multiple security devices, including SIEM, SOAR, IDS/IPS, EDR etc, ensuring that all customer SLAs are met. You will be required to work as part of the SOC team ensuring all SOC operational tasks are completed on time and work tickets updated/closed with satisfactory technical details included. The 3rd Line Analyst will be proficient at a technical level, often being required to attend technical workshops and customer briefings/service reviews. All Analysts are expected to be able to present and write professional reports to key stakeholders and exercise good time management. This position can offer you: Are you looking for challenging tasks in a company with some of the most creative cyber security technology and services? Integration into an international network of cyber security experts across and outside of Europe? Would you like to participate in Europe-wide projects as a prime supplier? We can offer you all of this and more Exciting development opportunities and perspectives within Airbus as a global player An attractive company pension scheme Airbus Group success share scheme An extensive range of additional benefits Flexible working hours Tasks and Accountabilities When required, takes over and leads the SOC Team in charge of the Critical Incidents Complete analysis/correlation of Events of Interest to identify incidents ensuring that all events, events of interest, exceptions & incidents are responded to in accordance with established SOC work instructions, including remedial action/recommendations. Complete post incident reporting. Responsible for SOC work instructions, ensuring they are reviewed & amended. Use Case Factory development Playbook design and development Use Case & Playbook validation before going live Maintain currency in security concepts, tools and best practices. Present & review reports to internal & external key stakeholders. Continuous improvement process definition in coordination with SDM Propose improvement regarding internal processes, support documentation and associated management tools We are looking for applicants with the following experience: Required Palo Alto Networks Certified Detection and Remediation Analyst (PCDRA) Microsoft SC200: Microsoft Security Analyst Blue Team Level 1 & 2: Junior / Advanced Security Operations Knowledge of Microsoft Defender & Sentinel Knowledge of SOAR Knowledge of Splunk Understanding of threat actor Tactics, Techniques and Procedures (TTPs) SANS SEC401: Security Essentials (or equivalent) SANS SEC503: Network Monitoring and Threat Detection In-Depth (or equivalent) SANS SEC504: Hacker Tools, Techniques, Exploits and Incident Handling (or equivalent) Desirable Knowledge of Reverse Engineering Malware Practical Junior Malware Researcher (PJMR) SANS SEC488: Cloud Security Essentials (or equivalent) CREST Certified Network Intrusion Analyst (CCNIA) (or equivalent) SANS FOR508: Advanced Incident Response, Threat Hunting and Digital Forensics (GCFA) Soft Skills/Qualifications The 3rd Line Analyst is expected to be able to present and write professional reports to key stakeholders All staff are expected to exercise good time management and work as part of a team You will work from Airbus Protect offices, Newport, South Wales, with occasional requirements for business travel within the UK and abroad. Because of the nature of work undertaken, these positions are required to meet special nationality rules and therefore these vacancies are only open to sole British Citizens. If you meet this criteria you will also undergo security clearance vetting, if not already security cleared to a minimum DV level. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. AIRBUS PROTECT Airbus PROTECT brings together experts in risk analysis and management in the fields of safety, cybersecurity and sustainability. We deliver expertise to our own group, Airbus, for whom we act as a privileged partner, but also to external clients. With over 1,800 experienced professionals based in France, UK and Germany, we service large-scale contracts with companies such as critical infrastructures (CNI), other industries and public institutions. Our positioning and strategy enable us to meet the highest standards of the market and to meet the challenges of tomorrow as a team Join the AIRBUS PROTECT journey This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus Protect Limited Contract Type: Permanent Experience Level: Professional Job Family: Cyber Security By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Oct 22, 2025
Full time
Job Description: An exciting opportunity has arisen for a 3rd Line Analyst within Airbus Protect in Newport. The role of the 3rd Line Analyst is to be an escalation point for all SOC operational activity. The successful candidate will be responsible for the day to day monitoring of multiple security devices, including SIEM, SOAR, IDS/IPS, EDR etc, ensuring that all customer SLAs are met. You will be required to work as part of the SOC team ensuring all SOC operational tasks are completed on time and work tickets updated/closed with satisfactory technical details included. The 3rd Line Analyst will be proficient at a technical level, often being required to attend technical workshops and customer briefings/service reviews. All Analysts are expected to be able to present and write professional reports to key stakeholders and exercise good time management. This position can offer you: Are you looking for challenging tasks in a company with some of the most creative cyber security technology and services? Integration into an international network of cyber security experts across and outside of Europe? Would you like to participate in Europe-wide projects as a prime supplier? We can offer you all of this and more Exciting development opportunities and perspectives within Airbus as a global player An attractive company pension scheme Airbus Group success share scheme An extensive range of additional benefits Flexible working hours Tasks and Accountabilities When required, takes over and leads the SOC Team in charge of the Critical Incidents Complete analysis/correlation of Events of Interest to identify incidents ensuring that all events, events of interest, exceptions & incidents are responded to in accordance with established SOC work instructions, including remedial action/recommendations. Complete post incident reporting. Responsible for SOC work instructions, ensuring they are reviewed & amended. Use Case Factory development Playbook design and development Use Case & Playbook validation before going live Maintain currency in security concepts, tools and best practices. Present & review reports to internal & external key stakeholders. Continuous improvement process definition in coordination with SDM Propose improvement regarding internal processes, support documentation and associated management tools We are looking for applicants with the following experience: Required Palo Alto Networks Certified Detection and Remediation Analyst (PCDRA) Microsoft SC200: Microsoft Security Analyst Blue Team Level 1 & 2: Junior / Advanced Security Operations Knowledge of Microsoft Defender & Sentinel Knowledge of SOAR Knowledge of Splunk Understanding of threat actor Tactics, Techniques and Procedures (TTPs) SANS SEC401: Security Essentials (or equivalent) SANS SEC503: Network Monitoring and Threat Detection In-Depth (or equivalent) SANS SEC504: Hacker Tools, Techniques, Exploits and Incident Handling (or equivalent) Desirable Knowledge of Reverse Engineering Malware Practical Junior Malware Researcher (PJMR) SANS SEC488: Cloud Security Essentials (or equivalent) CREST Certified Network Intrusion Analyst (CCNIA) (or equivalent) SANS FOR508: Advanced Incident Response, Threat Hunting and Digital Forensics (GCFA) Soft Skills/Qualifications The 3rd Line Analyst is expected to be able to present and write professional reports to key stakeholders All staff are expected to exercise good time management and work as part of a team You will work from Airbus Protect offices, Newport, South Wales, with occasional requirements for business travel within the UK and abroad. Because of the nature of work undertaken, these positions are required to meet special nationality rules and therefore these vacancies are only open to sole British Citizens. If you meet this criteria you will also undergo security clearance vetting, if not already security cleared to a minimum DV level. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. AIRBUS PROTECT Airbus PROTECT brings together experts in risk analysis and management in the fields of safety, cybersecurity and sustainability. We deliver expertise to our own group, Airbus, for whom we act as a privileged partner, but also to external clients. With over 1,800 experienced professionals based in France, UK and Germany, we service large-scale contracts with companies such as critical infrastructures (CNI), other industries and public institutions. Our positioning and strategy enable us to meet the highest standards of the market and to meet the challenges of tomorrow as a team Join the AIRBUS PROTECT journey This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus Protect Limited Contract Type: Permanent Experience Level: Professional Job Family: Cyber Security By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
2nd Line Support Northampton (Hybrid) Up to £35,000 + Benefits Join a leading IT services provider, delivering IT infrastructure, managed services, and support to a wide client base. In this role, you ll provide 2nd line technical support across servers, networks, PCs, and applications, resolving incidents both remotely and on-site while ensuring SLA targets are met. You ll work closely with 1st line, 3rd line, and field engineers, offering technical guidance, maintaining documentation, and supporting project delivery. Alongside troubleshooting and escalations, you ll contribute to audits, installations, and change control while helping to develop junior engineers and identifying opportunities for continuous service improvement. What s on offer: Hybrid working (3 days in / up to 2 days remote after probation), flexible shift patterns (7am 7pm), days holiday + bank holidays (increasing with tenure) + option for 2 weeks unpaid leave, subsidised healthcare/medical benefits, modern office space near Northampton centre, high-spec tech setup, structured training and mentoring, career progression, and a fun, supportive culture with regular socials and performance incentives (vouchers, spot prizes, trips). What we re looking for: 2+ years experience supporting servers, networks, PCs, printers, and applications Strong knowledge of Microsoft technologies plus AV and backup platforms Experience with Citrix, VMware, and Cisco desirable Ability to configure and support network and peripheral equipment (routers, switches, UPS, etc.) Industry certifications (MCP, MCSA, MCSE, CCNA, CCA) highly desirable Strong troubleshooting, documentation, and communication skills Proactive and collaborative approach, with the ability to work independently and in a team If you re a technically skilled support engineer looking to develop within a collaborative, people-focused IT business, this role offers an excellent platform for career growth and hands-on experience.
Oct 22, 2025
Full time
2nd Line Support Northampton (Hybrid) Up to £35,000 + Benefits Join a leading IT services provider, delivering IT infrastructure, managed services, and support to a wide client base. In this role, you ll provide 2nd line technical support across servers, networks, PCs, and applications, resolving incidents both remotely and on-site while ensuring SLA targets are met. You ll work closely with 1st line, 3rd line, and field engineers, offering technical guidance, maintaining documentation, and supporting project delivery. Alongside troubleshooting and escalations, you ll contribute to audits, installations, and change control while helping to develop junior engineers and identifying opportunities for continuous service improvement. What s on offer: Hybrid working (3 days in / up to 2 days remote after probation), flexible shift patterns (7am 7pm), days holiday + bank holidays (increasing with tenure) + option for 2 weeks unpaid leave, subsidised healthcare/medical benefits, modern office space near Northampton centre, high-spec tech setup, structured training and mentoring, career progression, and a fun, supportive culture with regular socials and performance incentives (vouchers, spot prizes, trips). What we re looking for: 2+ years experience supporting servers, networks, PCs, printers, and applications Strong knowledge of Microsoft technologies plus AV and backup platforms Experience with Citrix, VMware, and Cisco desirable Ability to configure and support network and peripheral equipment (routers, switches, UPS, etc.) Industry certifications (MCP, MCSA, MCSE, CCNA, CCA) highly desirable Strong troubleshooting, documentation, and communication skills Proactive and collaborative approach, with the ability to work independently and in a team If you re a technically skilled support engineer looking to develop within a collaborative, people-focused IT business, this role offers an excellent platform for career growth and hands-on experience.
Field Engineer Northampton (Hybrid) Up to £45,000 + Benefits Join a leading IT services provider, delivering IT infrastructure, managed services, and support to a wide range of clients. In this role, you ll provide 1st 3rd line technical support both remotely and on-site, ensuring incidents are resolved quickly and to high standards. You ll act as a key contact for the service desk, collaborating with support teams, guiding junior engineers, and maintaining strong customer relationships. Alongside day-to-day support, you ll assist with project delivery, installations, audits, and documentation, while keeping up to date with emerging technologies and identifying opportunities for service improvements. What s on offer: Hybrid working (3 days in / up to 2 days remote after probation), days holiday + bank holidays (increasing with tenure), option for 2 weeks unpaid leave, subsidised healthcare/medical benefits, high-spec tech setup (laptops, iPhones, monitors), structured training and mentoring, career progression, and a supportive, social team culture with incentives, vouchers, and trips. What we re looking for: Minimum 2 years experience supporting servers, networks, PCs, printers, and applications (field-based preferred) Strong knowledge of Microsoft front/back-end technologies plus AV and backup platforms Experience with Citrix, VMware, and Cisco desirable Ability to configure, maintain, and support network and peripheral equipment (routers, switches, UPS, etc.) Industry certifications (MCP, MCSA, MCSE, CCNA, CCA) highly desirable Excellent communication, organisation, and documentation skills Self-motivated, proactive, and able to work both independently and as part of a team If you re a hands-on engineer with a broad technical background and a passion for delivering first-class customer support, this role offers a great opportunity to grow within a forward-looking, people-focused IT services business.
Oct 22, 2025
Full time
Field Engineer Northampton (Hybrid) Up to £45,000 + Benefits Join a leading IT services provider, delivering IT infrastructure, managed services, and support to a wide range of clients. In this role, you ll provide 1st 3rd line technical support both remotely and on-site, ensuring incidents are resolved quickly and to high standards. You ll act as a key contact for the service desk, collaborating with support teams, guiding junior engineers, and maintaining strong customer relationships. Alongside day-to-day support, you ll assist with project delivery, installations, audits, and documentation, while keeping up to date with emerging technologies and identifying opportunities for service improvements. What s on offer: Hybrid working (3 days in / up to 2 days remote after probation), days holiday + bank holidays (increasing with tenure), option for 2 weeks unpaid leave, subsidised healthcare/medical benefits, high-spec tech setup (laptops, iPhones, monitors), structured training and mentoring, career progression, and a supportive, social team culture with incentives, vouchers, and trips. What we re looking for: Minimum 2 years experience supporting servers, networks, PCs, printers, and applications (field-based preferred) Strong knowledge of Microsoft front/back-end technologies plus AV and backup platforms Experience with Citrix, VMware, and Cisco desirable Ability to configure, maintain, and support network and peripheral equipment (routers, switches, UPS, etc.) Industry certifications (MCP, MCSA, MCSE, CCNA, CCA) highly desirable Excellent communication, organisation, and documentation skills Self-motivated, proactive, and able to work both independently and as part of a team If you re a hands-on engineer with a broad technical background and a passion for delivering first-class customer support, this role offers a great opportunity to grow within a forward-looking, people-focused IT services business.
CBSbutler Holdings Limited trading as CBSbutler
Bracknell, Berkshire
3rd Line Infrastructure Engineer +Permanent opportunity +On site in Bracknell +SC cleared role - must be eligible for clearance - Sole British nationals only + 50,000 - 55,000 Skills: +3rd Line support experience +VMware +Active Directory +SC clearance - must be eligible Key Responsibilities: Manage and maintain the virtualisation environment (VMWare) Windows Server administration (Apply online only) Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rd Line support role Experience supporting MS Office applications Active Directory & Group Policy VMWare vSphere Infrastructure, VMWare Horizon Microsoft System Centre (SCOM, SCCM, SCSM) Trellix and/or TrendMicro Security Products Veeam backup and recovery PowerShell scripting for automation and data mining Developing and maintaining documentation Desirable: Microsoft Windows 10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies If you'd like to discuss this 3rd line Infrastructure Engineer role in more detail, please send your updated CV to (url removed) and we will get in touch.
Oct 22, 2025
Full time
3rd Line Infrastructure Engineer +Permanent opportunity +On site in Bracknell +SC cleared role - must be eligible for clearance - Sole British nationals only + 50,000 - 55,000 Skills: +3rd Line support experience +VMware +Active Directory +SC clearance - must be eligible Key Responsibilities: Manage and maintain the virtualisation environment (VMWare) Windows Server administration (Apply online only) Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rd Line support role Experience supporting MS Office applications Active Directory & Group Policy VMWare vSphere Infrastructure, VMWare Horizon Microsoft System Centre (SCOM, SCCM, SCSM) Trellix and/or TrendMicro Security Products Veeam backup and recovery PowerShell scripting for automation and data mining Developing and maintaining documentation Desirable: Microsoft Windows 10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies If you'd like to discuss this 3rd line Infrastructure Engineer role in more detail, please send your updated CV to (url removed) and we will get in touch.
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
3rd Line Support/Project Engineer - Microsoft + M365 - Berkshire - £40,000 - £45,000 Do you want to be an exceptional 3rd line Support Engineer that gets heavily involved with final escalations in a dynamic, growing team? Do you want an opportunity to further your career inside a well-respected Microsoft Gold partner? Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development? Here's a brilliant opportunity to join a highly respected Microsoft Gold partner MSP, delivering managed services to some of their high-value, key clients. This is a visible, senior support role where you'll handle escalations, and act as a technical mentor within the business. Key skills: Proven 3rd Line support experience in a busy MSP or IT Services environment Strong skills across Microsoft technologies - Azure, M365, Intune, AAD, Exchange, Entra Confidence dealing with major incidents, escalations and tricky support issues Comfortable with Scripting (eg PowerShell) and endpoint management tools A clear, confident communicator who enjoys solving problems and helping others Happy being office-based (5 days per week during probation, then 4 days in) Duties and Responsibilities: Acting as the final escalation point for complex tickets and service desk issues Leading troubleshooting for Azure, Microsoft 365, Intune and endpoint services Taking ownership of major incidents and problems - including post-incident analysis Working alongside professional services during project transitions and onboarding Helping junior engineers develop - peer reviews, guidance, and knowledge sharing Creating and updating internal documentation and best-practice procedures Representing the technical team in client conversations and internal reviews This is a role for someone who enjoys taking ownership, solving high-impact issues, and playing a senior part in the service desk. If you're looking for a technically stimulating role in a business that genuinely values training and development - get in touch! 3rd Line Support/Project Engineer - Microsoft + M365 - Berkshire - £40,000 - £45,000
Oct 22, 2025
Full time
3rd Line Support/Project Engineer - Microsoft + M365 - Berkshire - £40,000 - £45,000 Do you want to be an exceptional 3rd line Support Engineer that gets heavily involved with final escalations in a dynamic, growing team? Do you want an opportunity to further your career inside a well-respected Microsoft Gold partner? Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development? Here's a brilliant opportunity to join a highly respected Microsoft Gold partner MSP, delivering managed services to some of their high-value, key clients. This is a visible, senior support role where you'll handle escalations, and act as a technical mentor within the business. Key skills: Proven 3rd Line support experience in a busy MSP or IT Services environment Strong skills across Microsoft technologies - Azure, M365, Intune, AAD, Exchange, Entra Confidence dealing with major incidents, escalations and tricky support issues Comfortable with Scripting (eg PowerShell) and endpoint management tools A clear, confident communicator who enjoys solving problems and helping others Happy being office-based (5 days per week during probation, then 4 days in) Duties and Responsibilities: Acting as the final escalation point for complex tickets and service desk issues Leading troubleshooting for Azure, Microsoft 365, Intune and endpoint services Taking ownership of major incidents and problems - including post-incident analysis Working alongside professional services during project transitions and onboarding Helping junior engineers develop - peer reviews, guidance, and knowledge sharing Creating and updating internal documentation and best-practice procedures Representing the technical team in client conversations and internal reviews This is a role for someone who enjoys taking ownership, solving high-impact issues, and playing a senior part in the service desk. If you're looking for a technically stimulating role in a business that genuinely values training and development - get in touch! 3rd Line Support/Project Engineer - Microsoft + M365 - Berkshire - £40,000 - £45,000
This is a 6 Month Fixed term role with option of extension or going permanent. We are looking for a 2nd Line Support Technician that provides advanced technical support to resolve complex incidents and service requests escalated from 1st Line Support. This role ensures high-quality service delivery, maintains system stability, and contributes to continuous improvement within the IT support function. The role requires accuracy, accountability, and proactive communication to meet SLAs and maintain IT operational excellence. The role is Hybrid but initially requires 4/5 days on side moving to 2.5/3 days onsite. Key Responsibilities: Incident Management: * Troubleshoot and resolve escalated technical issues related to hardware, software, and bespoke systems. * Take ownership of incidents through to resolution, ensuring timely updates and clear communication with users. * Escalate issues appropriately when outside of scope, following documented ITSM processes. Service Requests: * Handle user requests that require technical expertise or system changes. * Support software installations, upgrades, and configuration changes. * Ensure accurate recording of all service requests and related activities in IT systems. System Support: * Maintain and monitor key IT systems, ensuring compliance with company policies. * Perform user account management across Microsoft 365, Jumpcloud, and other platforms. * Provision and de-provision accounts and equipment for starters, leavers, and role changes. * Manage security permissions and access control. * Keep IT asset logs accurate and up to date. Escalation and Collaboration: * Collaborate with the IT Support Manager, 3rd Line Engineers, and external vendors to resolve complex issues. * Assist the IT Support Manager in mentoring team members and sharing knowledge. Documentation and Reporting: * Maintain accurate records of work performed in the IT Service Management (ITSM) system. * Contribute to the IT Knowledgebase, creating and updating technical documentation to support team learning and consistency. Continuous Improvement: * Identify recurring issues and suggest process improvements to prevent future occurrences. * Participate in IT projects, upgrades, and rollouts as required. * Proactively recommend enhancements to workflows, tools, or procedures. Skills & Qualifications: Essential Skills and Experience: * 2-3 years of proven experience in a 2nd Line or advanced 1st Line IT support role. Strong knowledge of: o Windows operating systems o Microsoft 365 administration (Exchange Online, Teams, SharePoint) o Active Directory and Group Policy management o Laptop setup and provisioning of equipment o Endpoint management and remote support tools o IT security principles and endpoint protection tools o Mobile Device Management (eg, Intune, Jumpcloud) * Strong problem-solving, accuracy, and communication skills. * Understanding of SLAs and prioritization to ensure tickets are handled efficiently. * Attention to detail and adherence to IT processes. Desirable Skills and Knowledge: * Knowledge of Apple macOS and Linux systems * SQL/MySQL experience * Scripting or automation experience * ITIL Foundation certification or equivalent experience Full job spec will be given on application WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Oct 22, 2025
Full time
This is a 6 Month Fixed term role with option of extension or going permanent. We are looking for a 2nd Line Support Technician that provides advanced technical support to resolve complex incidents and service requests escalated from 1st Line Support. This role ensures high-quality service delivery, maintains system stability, and contributes to continuous improvement within the IT support function. The role requires accuracy, accountability, and proactive communication to meet SLAs and maintain IT operational excellence. The role is Hybrid but initially requires 4/5 days on side moving to 2.5/3 days onsite. Key Responsibilities: Incident Management: * Troubleshoot and resolve escalated technical issues related to hardware, software, and bespoke systems. * Take ownership of incidents through to resolution, ensuring timely updates and clear communication with users. * Escalate issues appropriately when outside of scope, following documented ITSM processes. Service Requests: * Handle user requests that require technical expertise or system changes. * Support software installations, upgrades, and configuration changes. * Ensure accurate recording of all service requests and related activities in IT systems. System Support: * Maintain and monitor key IT systems, ensuring compliance with company policies. * Perform user account management across Microsoft 365, Jumpcloud, and other platforms. * Provision and de-provision accounts and equipment for starters, leavers, and role changes. * Manage security permissions and access control. * Keep IT asset logs accurate and up to date. Escalation and Collaboration: * Collaborate with the IT Support Manager, 3rd Line Engineers, and external vendors to resolve complex issues. * Assist the IT Support Manager in mentoring team members and sharing knowledge. Documentation and Reporting: * Maintain accurate records of work performed in the IT Service Management (ITSM) system. * Contribute to the IT Knowledgebase, creating and updating technical documentation to support team learning and consistency. Continuous Improvement: * Identify recurring issues and suggest process improvements to prevent future occurrences. * Participate in IT projects, upgrades, and rollouts as required. * Proactively recommend enhancements to workflows, tools, or procedures. Skills & Qualifications: Essential Skills and Experience: * 2-3 years of proven experience in a 2nd Line or advanced 1st Line IT support role. Strong knowledge of: o Windows operating systems o Microsoft 365 administration (Exchange Online, Teams, SharePoint) o Active Directory and Group Policy management o Laptop setup and provisioning of equipment o Endpoint management and remote support tools o IT security principles and endpoint protection tools o Mobile Device Management (eg, Intune, Jumpcloud) * Strong problem-solving, accuracy, and communication skills. * Understanding of SLAs and prioritization to ensure tickets are handled efficiently. * Attention to detail and adherence to IT processes. Desirable Skills and Knowledge: * Knowledge of Apple macOS and Linux systems * SQL/MySQL experience * Scripting or automation experience * ITIL Foundation certification or equivalent experience Full job spec will be given on application WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
3rd Line Support Engineer (Windows Server, M365, 3rd Line Support) - Progress into project work over the first 12-18 months! A 3rd Line Support Engineer is required by a growing tech solutions company based near Solihull, offering a clear career path into project delivery and consultancy roles. This is an ideal role for a Support Engineer looking to move beyond BAU support and step into a broader position with exposure to Microsoft 365, project work, and client-facing consultancy. You'll be joining a stable, close-knit infrastructure team with a strong focus on internal development. Essential Experience: Proven 3rd Line Support experience Strong knowledge of Windows Server (2016/2019/2022) and Microsoft 365/M365 (Teams, SharePoint, Exchange) Basic understanding of SQL Server ERP experience (desirable) You'll operate as the 3rd Line escalation point, resolving complex support issues across Windows Server, M365, networking, and Firewalls. The position is hybrid, with 2-3 days in the Solihull office per week, and occasional client site visits (1-2 days/month, rare overnight stays). Why this role? Clear route into project and consultancy work within 12-18 months Previous team members promoted internally into leadership Great opportunity for a Support Engineer ready to take the next step Broad exposure to Microsoft 365 and Windows Server technologies Stable and supportive team environment This is a fantastic next move for any 3rd Line Support Engineer with strong Windows Server and Microsoft 365/M365 skills, looking to grow their career in a long-term, progressive role. Apply now and take the next step in your IT career!
Oct 22, 2025
Full time
3rd Line Support Engineer (Windows Server, M365, 3rd Line Support) - Progress into project work over the first 12-18 months! A 3rd Line Support Engineer is required by a growing tech solutions company based near Solihull, offering a clear career path into project delivery and consultancy roles. This is an ideal role for a Support Engineer looking to move beyond BAU support and step into a broader position with exposure to Microsoft 365, project work, and client-facing consultancy. You'll be joining a stable, close-knit infrastructure team with a strong focus on internal development. Essential Experience: Proven 3rd Line Support experience Strong knowledge of Windows Server (2016/2019/2022) and Microsoft 365/M365 (Teams, SharePoint, Exchange) Basic understanding of SQL Server ERP experience (desirable) You'll operate as the 3rd Line escalation point, resolving complex support issues across Windows Server, M365, networking, and Firewalls. The position is hybrid, with 2-3 days in the Solihull office per week, and occasional client site visits (1-2 days/month, rare overnight stays). Why this role? Clear route into project and consultancy work within 12-18 months Previous team members promoted internally into leadership Great opportunity for a Support Engineer ready to take the next step Broad exposure to Microsoft 365 and Windows Server technologies Stable and supportive team environment This is a fantastic next move for any 3rd Line Support Engineer with strong Windows Server and Microsoft 365/M365 skills, looking to grow their career in a long-term, progressive role. Apply now and take the next step in your IT career!
Location: Glascoed, USK (Site based) Duration: 12 Months Rate: 39.03 per hour umbrella (Inside IR35) Overview: Reporting to the Supplier Quality Manager and working to support the strategic aims of the Procurement Function and BAE Systems Land UK business in providing supplier development and assurance to the project. Key Deliverables: Create and co-ordinate cross-functional (engineering, project management, quality, supply chain, materials, design & manufacture) supplier facing project plan including supplier elements. Adopt a collaborative, data-driven approach to target supply chain interventions to ensure new technology projects deliver on-time, to cost and required quality. Able and willing to use/learn common continuous improvement and problem solving tools and techniques. Ensure Customer requirements are clear and acceptable for flow down to the supply chain. Define and agree clear objectives with the supply chain. Support the wider procurement team by applying BAE Systems Land UK processes to the assessment of supply chain options, and identification of capability gaps. Apply Advanced Product Quality Planning tools and techniques to supplier related change projects (new sources of supply, amendments to existing sources of supply, new product introduction) including but not limited to: Technical Review, FAIR, Process Control Planning, PFMEA, review of supply chain quality plans. Support the design and implementation of appropriate supplier development solutions (processes, tools and techniques) adopting best practice where necessary to address supplier capability gaps and ensure the supply chain can meet Land UK requirements. Provide coaching to the supply chain in relevant tools and techniques e.g. APQP, to support supplier development and support the transfer of best practice across the supply chain Lead supplier relationship improvement activities to improve collaborative working, improve trust and lines of communication. Proactively engage across Land UK functions and with the wider BAE Systems business in the delivery of new technology programmes. Support cost reduction by facilitating increased throughput and reduced waste. Support 1st, 2nd and 3rd Party audits of the Procurement Function and Supply Chain as required. Promote safe practice in all supplier engagement. The typical knowledge, skills and qualification required for this role include: 5+ years in an engineering, production or quality related role Manufacturing process knowledge (Various) Working knowledge and application of Quality Standards (ISO, AS, AQAP etc.) Defence Standards Supply Chain Management APQP principles Safety standards Lead Auditor Application of APQP Tools Interpretation of Engineering drawings and other technical documentation Cross-functional liaison Manage workload independently Experience with improvement and recovery programmes Accuracy and attention to detail Engineering or Quality Qualification (Degree, HND, Apprenceship) preferable but not necessary
Oct 22, 2025
Contractor
Location: Glascoed, USK (Site based) Duration: 12 Months Rate: 39.03 per hour umbrella (Inside IR35) Overview: Reporting to the Supplier Quality Manager and working to support the strategic aims of the Procurement Function and BAE Systems Land UK business in providing supplier development and assurance to the project. Key Deliverables: Create and co-ordinate cross-functional (engineering, project management, quality, supply chain, materials, design & manufacture) supplier facing project plan including supplier elements. Adopt a collaborative, data-driven approach to target supply chain interventions to ensure new technology projects deliver on-time, to cost and required quality. Able and willing to use/learn common continuous improvement and problem solving tools and techniques. Ensure Customer requirements are clear and acceptable for flow down to the supply chain. Define and agree clear objectives with the supply chain. Support the wider procurement team by applying BAE Systems Land UK processes to the assessment of supply chain options, and identification of capability gaps. Apply Advanced Product Quality Planning tools and techniques to supplier related change projects (new sources of supply, amendments to existing sources of supply, new product introduction) including but not limited to: Technical Review, FAIR, Process Control Planning, PFMEA, review of supply chain quality plans. Support the design and implementation of appropriate supplier development solutions (processes, tools and techniques) adopting best practice where necessary to address supplier capability gaps and ensure the supply chain can meet Land UK requirements. Provide coaching to the supply chain in relevant tools and techniques e.g. APQP, to support supplier development and support the transfer of best practice across the supply chain Lead supplier relationship improvement activities to improve collaborative working, improve trust and lines of communication. Proactively engage across Land UK functions and with the wider BAE Systems business in the delivery of new technology programmes. Support cost reduction by facilitating increased throughput and reduced waste. Support 1st, 2nd and 3rd Party audits of the Procurement Function and Supply Chain as required. Promote safe practice in all supplier engagement. The typical knowledge, skills and qualification required for this role include: 5+ years in an engineering, production or quality related role Manufacturing process knowledge (Various) Working knowledge and application of Quality Standards (ISO, AS, AQAP etc.) Defence Standards Supply Chain Management APQP principles Safety standards Lead Auditor Application of APQP Tools Interpretation of Engineering drawings and other technical documentation Cross-functional liaison Manage workload independently Experience with improvement and recovery programmes Accuracy and attention to detail Engineering or Quality Qualification (Degree, HND, Apprenceship) preferable but not necessary
The University of York Students Union
York, Yorkshire
Reporting to: Digital & Data Manager Place of Work: Hybrid (min 3 days of campus)The University of York Student Centre, James College, Newton Way, York, YO10 5DD Contract: Permanent Full time Hours of Work: 35 hours a week Salary: £30,876 - £34,071per annum Closing Date: Monday 27th October 2025 at 12pm (midday) Interview date: Monday 3rd November 2025, online or in person About the Role: We're on the hunt for click apply for full job details
Oct 22, 2025
Full time
Reporting to: Digital & Data Manager Place of Work: Hybrid (min 3 days of campus)The University of York Student Centre, James College, Newton Way, York, YO10 5DD Contract: Permanent Full time Hours of Work: 35 hours a week Salary: £30,876 - £34,071per annum Closing Date: Monday 27th October 2025 at 12pm (midday) Interview date: Monday 3rd November 2025, online or in person About the Role: We're on the hunt for click apply for full job details
AA Euro Group has been retained by its client to recruit Platers for Hinkley Point C Nuclear Power Station Project! Are you an experienced Plater ready for your next adventure? This is your chance to contribute to the construction of the UK's first-ever 3rd generation nuclear power plant, shaping a sustainable future. Do you want to join one of Europe s largest infrastructure projects at Hinkley Point C Nuclear Power Station? JOB DETAILS What is in it for me? Want the biggest Projects? Want a 4-day week? Want ECSA pay rates? Want enhanced overtime? Want job security? Want a better work-life balance? Want three days off? JOB DONE! We are offering a competitive salary in line with ECSA pay rates and an exceptional benefits package that includes a generous holiday allowance, contributory pension scheme, and more. With a 4-day week and enhanced overtime, you will have the stability you need to thrive. The Role Play a pivotal role in building the UK's clean energy future. Work within the MEH Alliance, collaborating effectively to deliver complex piping and cabling systems. Translate engineering documents into fabrication plans, selecting necessary tools and equipment. Cut, shape, and assemble steel plates and components. Install and join plate and structural materials. Perform burning, grinding, and other fabrication tasks. Complete tasks set by supervisors and ensure work meets or exceeds contract specifications. You are a great fit if you have: Proven experience working on major construction projects. A proven track-record in nuclear power (advantageous) NVQ 3 / ACE card in Fabricating Steel Structures or Fabrication & Welding. Possess a CCNSG Safety Passport and ideally IOSH Managing Safety certification. Payrates: £28.18/hr basic (first 38hours/week) £39.46/hr overtimes rate A (after 38 hours/week- starts from Friday Morning until Midday Saturday) £50.73 Overtimes rate B ( From Midday Saturday to Sunday 12pm) Accommodation allowance: £355.67/week (tax free) Don t miss this opportunity to be part of a monumental project! For further information on this role please contact Rafal Kantyka or to apply, click Apply Now
Oct 22, 2025
Full time
AA Euro Group has been retained by its client to recruit Platers for Hinkley Point C Nuclear Power Station Project! Are you an experienced Plater ready for your next adventure? This is your chance to contribute to the construction of the UK's first-ever 3rd generation nuclear power plant, shaping a sustainable future. Do you want to join one of Europe s largest infrastructure projects at Hinkley Point C Nuclear Power Station? JOB DETAILS What is in it for me? Want the biggest Projects? Want a 4-day week? Want ECSA pay rates? Want enhanced overtime? Want job security? Want a better work-life balance? Want three days off? JOB DONE! We are offering a competitive salary in line with ECSA pay rates and an exceptional benefits package that includes a generous holiday allowance, contributory pension scheme, and more. With a 4-day week and enhanced overtime, you will have the stability you need to thrive. The Role Play a pivotal role in building the UK's clean energy future. Work within the MEH Alliance, collaborating effectively to deliver complex piping and cabling systems. Translate engineering documents into fabrication plans, selecting necessary tools and equipment. Cut, shape, and assemble steel plates and components. Install and join plate and structural materials. Perform burning, grinding, and other fabrication tasks. Complete tasks set by supervisors and ensure work meets or exceeds contract specifications. You are a great fit if you have: Proven experience working on major construction projects. A proven track-record in nuclear power (advantageous) NVQ 3 / ACE card in Fabricating Steel Structures or Fabrication & Welding. Possess a CCNSG Safety Passport and ideally IOSH Managing Safety certification. Payrates: £28.18/hr basic (first 38hours/week) £39.46/hr overtimes rate A (after 38 hours/week- starts from Friday Morning until Midday Saturday) £50.73 Overtimes rate B ( From Midday Saturday to Sunday 12pm) Accommodation allowance: £355.67/week (tax free) Don t miss this opportunity to be part of a monumental project! For further information on this role please contact Rafal Kantyka or to apply, click Apply Now
ITOC Support Engineer Business: Information Technology Company Location: Dockland Salary: 33,300 GBP/ year Office working All of the applicants must have an eligible visa for working in the UK. Job description As a 24x7 shift engineer at IT Operation Centre (ITOC), act as the 1st and 2nd level support and play a crucial role in early recovery of Network / Mobile services / IOT services /customers' services in the event of faults and trouble. Carry out a variety of technical tasks to meet or exceed customers' expectation by liaising with vendors, carriers, Mobile Operators, third-parties, and other related organisations. Contribute in delivering new services and products from an operational perspective. Execute tasks assigned by the Line Manager and contribute to building a strong team. All tasks must be delivered in a professional and timely manner to ensure customer satisfaction Requirements Knowledge and proficiency in MS Office Excel, Word, PowerPoint and Visio. Knowledge and proficiency in maintenance and installation of network infrastructure, security, server or virtualization. Fluent English language skills required (verbal and written). Ability to investigate and source answers to various service portals, ticket, email and telephone enquiries. Proven customer service and facing experience, at all customer levels. Flexible approach, able to work outside of normal working hours when requested. Strong time management/multi tasking & organisational skills .Good communication with customers, colleagues and related 3rd party vendors. A valid CCNP/CCNA, JNCIP certification, IoT /mobile networking experience will be an advantage. Significant experience in implementing and troubleshooting network or PC/server throughout OSI 7 layers. Strong work ethic and reliable time keeping and attendance. Ad hoc requests from your Line Manager.
Oct 22, 2025
Full time
ITOC Support Engineer Business: Information Technology Company Location: Dockland Salary: 33,300 GBP/ year Office working All of the applicants must have an eligible visa for working in the UK. Job description As a 24x7 shift engineer at IT Operation Centre (ITOC), act as the 1st and 2nd level support and play a crucial role in early recovery of Network / Mobile services / IOT services /customers' services in the event of faults and trouble. Carry out a variety of technical tasks to meet or exceed customers' expectation by liaising with vendors, carriers, Mobile Operators, third-parties, and other related organisations. Contribute in delivering new services and products from an operational perspective. Execute tasks assigned by the Line Manager and contribute to building a strong team. All tasks must be delivered in a professional and timely manner to ensure customer satisfaction Requirements Knowledge and proficiency in MS Office Excel, Word, PowerPoint and Visio. Knowledge and proficiency in maintenance and installation of network infrastructure, security, server or virtualization. Fluent English language skills required (verbal and written). Ability to investigate and source answers to various service portals, ticket, email and telephone enquiries. Proven customer service and facing experience, at all customer levels. Flexible approach, able to work outside of normal working hours when requested. Strong time management/multi tasking & organisational skills .Good communication with customers, colleagues and related 3rd party vendors. A valid CCNP/CCNA, JNCIP certification, IoT /mobile networking experience will be an advantage. Significant experience in implementing and troubleshooting network or PC/server throughout OSI 7 layers. Strong work ethic and reliable time keeping and attendance. Ad hoc requests from your Line Manager.
