Field Service Engineer

Job Summary:

The main duties of this role are Machine Diagnostics, Servicing and Repairs to all product ranges. This is a customer facing role which requires you to build strong customer relationships within the Service sector of our business. You will need to promote and present a professional image and offer service solutions to our customers and frequently liaise with the manufacturer. The objective of this role is to provide the customer with a World Class customer service experience.

Basic Hours: 40 hours working week, 08.00 - 16.30 hours.

• Overtime after 8 hours, the first 4 hours at time and a half, thereafter paid at double time (daily).

Requirements:

• NVQ Level 2, 3 or equivalent and have experience in the construction, HGV or agriculture heavy plant machinery sectors including servicing and maintenance then this could be the role for you.
• Experience on hydraulic systems, open and closed loop, axles, transmissions manual and power shift, cam-bus electrical systems and working on plant machinery or equivalent
• Portfolio of certification/achievements required
• Full UK driving licence required.

Attributes:

• Teamwork, ability to work confidently within a group and on your own.
• Drive and determination to get things done, make things happen and continually looking for better ways of doing things
• Analysing and investigating, ability to gather information systematically to establish facts for problem solving
• Flexibility, ability to adapt successfully to changing situations and environments
• Ability to act on own initiative, and be proactive in finding solutions
• Logical and timely approach to the completion of paperwork.

Benefits:

• Competitive rates of pay
• 22 days paid holiday + bank holidays + 1 day for every 5 years completed service.
• Holiday pay includes average overtime, on completion of your probationary.
• Pension scheme
• Tool allowance
• Company sick pay scheme
• Death in Service Scheme (4 x last P60)
• Private medical health (contributory)
• Chiropractor private medical treatment scheme/ occupational health
• Employee assistance programme
• Company van and fuel card - option to opt in for personal use of the van
• Company uniform
• Call out with standby payment and guaranteed 4 hours overtime.
• If you refer a friend or family member and they join the company, you will receive £250.00 after 3 months of their start date and a further £250.00 on completion of their six-month probationary period.