Ordnance Survey (OS) is one of Britain's most impactful technology and data companies, providing location data across the public and private sector. Our data is part of everyday life, with the average person benefitting from it 40 times a day. Geovation is part of OS and works with startups to push the boundaries of what is possible with location data. Our Farringdon hub is a vibrant space where first-time founders collaborate with experienced entrepreneurs and geospatial specialists. We host events, encourage creativity, and help build the next generation of data-driven applications through our programmes and challenges. We do this to generate insights for the OS product team and grow future markets for location data. At Geovation you can make a real difference, develop your skills, and help ideas, businesses and people grow. About the Role As Ecosystem Lead, you'll grow the impact of the Geovation Ecosystem-connecting innovators, unlocking insights, and shaping the future of location data. You'll be the face of the community and lead a small team. You'll work closely with partners across government, industry, and the startup community to build a vibrant, inclusive network that delivers value to OS and its customers. In this role, you will: Lead the development, delivery and expansion of the Geovation ecosystem ensuring alignment with Geovation and OS's goals Manage and grow strategic partnerships and investor relations, to strengthen the ecosystem's value. Oversee the management of the community and development of the member offer including the creation of inclusive community events. Optimise revenue streams from membership, consultancy, and space usage, meeting annual targets. Represent Geovation and OS externally, building high-impact relationships across government, commercial networks, and international communities. Collaborate with internal stakeholders to evolve the ecosystem's shape and focus, ensuring it reflects emerging trends and OS priorities. Play a role in surfacing and sharing insights from the community that are relevant to OS's products and the wider use of location data. About you We're looking for a strategic and entrepreneurial leader who understands how to build and grow innovation communities. You'll bring deep experience in supporting startups, developing partnerships, and creating inclusive spaces that foster collaboration and insight. You'll be excited by working across sectors and passionate about unlocking the potential of location data through diverse networks. You see leadership as much more than management and are passionate about developing and empowering people and shaping your impact through your many influences and interactions. No specific formal qualifications are seen as essential for this role with experience and knowledge being more important. We're looking for someone who has: A strong understanding of the needs of startup founders and the supporting ecosystem, particularly in tech and geospatial. Excellent knowledge and experience of innovation processes and the role of startups in shaping new markets and generating insights. A proven ability to build strategic partnerships across public and private sectors, with a track record of pitching and negotiating mutual benefits An entrepreneurial mindset with a bias toward action, experimentation, and continuous improvement. Strong leadership experience and potential, including leading by example in a hands-on, community-focused environment. Demonstratable experience managing and growing innovation ecosystems, membership bodies, or communities. Experience as a thought leader, with a history of publicly communicating ideas, insights, and trends. Here is a snapshot of the technologies that we use: MS Office, ClickUp, Nexudus, Slack, Canva, Copilot The Rewards We want you to love what you do. That is why our benefits package rewards a job well done. Check out how we support and invest in our employees by following the 'Apply' link to our career site Location: London based, with a minimum of 3 full days in the Geovation Hub in Farringdon. Some weeks will require more than this (e.g. 5 days) and there may be a requirement to attend events outside of office hours. Security OS conducts pre-employment checks for anyone made an offer of employment, including identity, right to work, employment history and criminal record checks (via Disclosure & Barring Services (DBS). Closing date: Tuesday 28th October at 23:59 Please include a cover letter with your application briefly detailing what your experience and skillset would bring to this role? Unfortunately, we are currently unable to offer sponsorship for this role, therefore you must have the right to work in the UK, without the need for employer sponsorship. We are happy to consider any reasonable adjustments that people may need during the recruitment process, and you will be asked whether you require any during the application process.
Oct 21, 2025
Full time
Ordnance Survey (OS) is one of Britain's most impactful technology and data companies, providing location data across the public and private sector. Our data is part of everyday life, with the average person benefitting from it 40 times a day. Geovation is part of OS and works with startups to push the boundaries of what is possible with location data. Our Farringdon hub is a vibrant space where first-time founders collaborate with experienced entrepreneurs and geospatial specialists. We host events, encourage creativity, and help build the next generation of data-driven applications through our programmes and challenges. We do this to generate insights for the OS product team and grow future markets for location data. At Geovation you can make a real difference, develop your skills, and help ideas, businesses and people grow. About the Role As Ecosystem Lead, you'll grow the impact of the Geovation Ecosystem-connecting innovators, unlocking insights, and shaping the future of location data. You'll be the face of the community and lead a small team. You'll work closely with partners across government, industry, and the startup community to build a vibrant, inclusive network that delivers value to OS and its customers. In this role, you will: Lead the development, delivery and expansion of the Geovation ecosystem ensuring alignment with Geovation and OS's goals Manage and grow strategic partnerships and investor relations, to strengthen the ecosystem's value. Oversee the management of the community and development of the member offer including the creation of inclusive community events. Optimise revenue streams from membership, consultancy, and space usage, meeting annual targets. Represent Geovation and OS externally, building high-impact relationships across government, commercial networks, and international communities. Collaborate with internal stakeholders to evolve the ecosystem's shape and focus, ensuring it reflects emerging trends and OS priorities. Play a role in surfacing and sharing insights from the community that are relevant to OS's products and the wider use of location data. About you We're looking for a strategic and entrepreneurial leader who understands how to build and grow innovation communities. You'll bring deep experience in supporting startups, developing partnerships, and creating inclusive spaces that foster collaboration and insight. You'll be excited by working across sectors and passionate about unlocking the potential of location data through diverse networks. You see leadership as much more than management and are passionate about developing and empowering people and shaping your impact through your many influences and interactions. No specific formal qualifications are seen as essential for this role with experience and knowledge being more important. We're looking for someone who has: A strong understanding of the needs of startup founders and the supporting ecosystem, particularly in tech and geospatial. Excellent knowledge and experience of innovation processes and the role of startups in shaping new markets and generating insights. A proven ability to build strategic partnerships across public and private sectors, with a track record of pitching and negotiating mutual benefits An entrepreneurial mindset with a bias toward action, experimentation, and continuous improvement. Strong leadership experience and potential, including leading by example in a hands-on, community-focused environment. Demonstratable experience managing and growing innovation ecosystems, membership bodies, or communities. Experience as a thought leader, with a history of publicly communicating ideas, insights, and trends. Here is a snapshot of the technologies that we use: MS Office, ClickUp, Nexudus, Slack, Canva, Copilot The Rewards We want you to love what you do. That is why our benefits package rewards a job well done. Check out how we support and invest in our employees by following the 'Apply' link to our career site Location: London based, with a minimum of 3 full days in the Geovation Hub in Farringdon. Some weeks will require more than this (e.g. 5 days) and there may be a requirement to attend events outside of office hours. Security OS conducts pre-employment checks for anyone made an offer of employment, including identity, right to work, employment history and criminal record checks (via Disclosure & Barring Services (DBS). Closing date: Tuesday 28th October at 23:59 Please include a cover letter with your application briefly detailing what your experience and skillset would bring to this role? Unfortunately, we are currently unable to offer sponsorship for this role, therefore you must have the right to work in the UK, without the need for employer sponsorship. We are happy to consider any reasonable adjustments that people may need during the recruitment process, and you will be asked whether you require any during the application process.
AI Compiler Engineer - Compilation - TVM - MLIR - Deep Learning - Neural network Compiler - Remote Our client is seeking a Staff AI Compiler Engineer to lead the design and evolution of their cutting-edge neural network compiler. This is a key technical leadership role focused on architecting scalable, high-performance software solutions that power next-generation AI hardware. Key Responsibilities Lead the architecture, design, and hands-on development of the neural network compiler and SDK. Develop advanced compiler optimizations tailored to in-memory computing architectures, with a focus on hardware-aware transformations. Drive complex, long-term initiatives to expand compiler support to emerging workloads (eg, generative AI) and future versions of the client's heterogeneous compute platform. Collaborate cross-functionally to align technical strategies, ensuring scalability, flexibility, and performance across the software stack. Oversee the entire compilation pipeline, proactively recommending improvements to enhance functional coverage, performance, and accuracy. Champion best practices in compiler development, particularly in testing, validation, and continuous integration. Provide technical mentorship to engineers at all levels, modelling excellence and fostering a collaborative, high-impact engineering culture. Qualifications Master's or PhD in Computer Science, Electrical Engineering, or a related field. 5+ years of software engineering experience, with at least 2 years focused on AI or deep learning systems. Deep expertise in AI compiler development, particularly in areas such as: Workload partitioning for heterogeneous platforms Scheduling and tiling optimizations Multi-level memory hierarchy management Synchronization and runtime integration Solid understanding of computer architecture and heterogeneous compute systems. Hands-on experience with open-source compiler frameworks (eg, TVM, MLIR, Glow). Familiarity with neural network quantization techniques is a strong plus. Proficiency with PyTorch and a solid grasp of modern deep learning frameworks. Strong coding skills in both C++ and Python
Oct 21, 2025
Full time
AI Compiler Engineer - Compilation - TVM - MLIR - Deep Learning - Neural network Compiler - Remote Our client is seeking a Staff AI Compiler Engineer to lead the design and evolution of their cutting-edge neural network compiler. This is a key technical leadership role focused on architecting scalable, high-performance software solutions that power next-generation AI hardware. Key Responsibilities Lead the architecture, design, and hands-on development of the neural network compiler and SDK. Develop advanced compiler optimizations tailored to in-memory computing architectures, with a focus on hardware-aware transformations. Drive complex, long-term initiatives to expand compiler support to emerging workloads (eg, generative AI) and future versions of the client's heterogeneous compute platform. Collaborate cross-functionally to align technical strategies, ensuring scalability, flexibility, and performance across the software stack. Oversee the entire compilation pipeline, proactively recommending improvements to enhance functional coverage, performance, and accuracy. Champion best practices in compiler development, particularly in testing, validation, and continuous integration. Provide technical mentorship to engineers at all levels, modelling excellence and fostering a collaborative, high-impact engineering culture. Qualifications Master's or PhD in Computer Science, Electrical Engineering, or a related field. 5+ years of software engineering experience, with at least 2 years focused on AI or deep learning systems. Deep expertise in AI compiler development, particularly in areas such as: Workload partitioning for heterogeneous platforms Scheduling and tiling optimizations Multi-level memory hierarchy management Synchronization and runtime integration Solid understanding of computer architecture and heterogeneous compute systems. Hands-on experience with open-source compiler frameworks (eg, TVM, MLIR, Glow). Familiarity with neural network quantization techniques is a strong plus. Proficiency with PyTorch and a solid grasp of modern deep learning frameworks. Strong coding skills in both C++ and Python
Payments Solution Architect | Open Banking | 12 Month Contract Location: Knutsford (2-3 days onsite, non-consecutive) Rate: £480/day (Inside IR35) Duration: Until 31/12/2025 Clearance: Must be eligible for BPSS We're seeking a Payments Solution Architect to design and deliver secure, scalable, and compliant Open Banking and payments solutions. This is a hands-on architecture role, ideal for someone passionate about shaping the future of digital payments, open APIs, and seamless customer journeys across cards, current accounts, and lending products. You'll be responsible for defining technical blueprints, integrating complex systems, and ensuring a smooth flow from customer onboarding to payment execution - all within a highly innovative financial services environment. What You'll Do Lead the design and integration of Open Banking and payments platforms, ensuring they're secure, compliant, and scalable. Translate business needs into robust technical designs covering data models, APIs, and distributed systems. Define customer journeys and onboarding flows that enhance user experience while meeting regulatory and security requirements. Collaborate with engineering and business teams to deliver end-to-end payment and servicing architectures . Ensure alignment with PCI, ISO 20022, and Open Banking standards. Stay ahead of emerging fintech trends to future-proof the payments architecture. What You'll Bring Proven experience in Open Banking and Payments architecture - covering authorization, tokenization, and transaction processing. Strong integration background , working across systems, gateways, APIs, and third-party services. Hands-on design skills in: Customer journeys & onboarding experiences Servicing flows across banking ecosystems Logical & physical data modelling across cards, current accounts, and lending products Deep technical understanding of Java, Spring Boot, microservices, and cloud (AWS, GCP, or Azure). Strong OOAD, UML, and modern architectural pattern experience. Excellent communication skills - able to bridge the gap between business and technology. If you're an architect who thrives in the fast-evolving world of Open Banking and digital payments - and you want to make an impact on the next generation of payment technology - we'd love to hear from you.
Oct 21, 2025
Contractor
Payments Solution Architect | Open Banking | 12 Month Contract Location: Knutsford (2-3 days onsite, non-consecutive) Rate: £480/day (Inside IR35) Duration: Until 31/12/2025 Clearance: Must be eligible for BPSS We're seeking a Payments Solution Architect to design and deliver secure, scalable, and compliant Open Banking and payments solutions. This is a hands-on architecture role, ideal for someone passionate about shaping the future of digital payments, open APIs, and seamless customer journeys across cards, current accounts, and lending products. You'll be responsible for defining technical blueprints, integrating complex systems, and ensuring a smooth flow from customer onboarding to payment execution - all within a highly innovative financial services environment. What You'll Do Lead the design and integration of Open Banking and payments platforms, ensuring they're secure, compliant, and scalable. Translate business needs into robust technical designs covering data models, APIs, and distributed systems. Define customer journeys and onboarding flows that enhance user experience while meeting regulatory and security requirements. Collaborate with engineering and business teams to deliver end-to-end payment and servicing architectures . Ensure alignment with PCI, ISO 20022, and Open Banking standards. Stay ahead of emerging fintech trends to future-proof the payments architecture. What You'll Bring Proven experience in Open Banking and Payments architecture - covering authorization, tokenization, and transaction processing. Strong integration background , working across systems, gateways, APIs, and third-party services. Hands-on design skills in: Customer journeys & onboarding experiences Servicing flows across banking ecosystems Logical & physical data modelling across cards, current accounts, and lending products Deep technical understanding of Java, Spring Boot, microservices, and cloud (AWS, GCP, or Azure). Strong OOAD, UML, and modern architectural pattern experience. Excellent communication skills - able to bridge the gap between business and technology. If you're an architect who thrives in the fast-evolving world of Open Banking and digital payments - and you want to make an impact on the next generation of payment technology - we'd love to hear from you.
We are currently looking for a Marketing Manager to join on a full time, fixed term contract until October 2026. As a Marketing Manager , you will be leading the strategic campaigns to develop our Hayward Gallery and Visual Arts programmes. Please download the Job Description from our Careers page for a full overview of this role's responsibilities. If you are viewing on a job board, please paste the following URL into your browser to find the original advert: careers.southbankcentre.co.uk The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert. The deadline for applications is 23:59 on the closing date for the job posting. Please note, applications sent via Email or 3rd party agencies will not be considered . Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name. We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues. Key Responsibilities Lead the development and delivery of data-informed, audience focussed, strategic marketing campaigns for the Hayward Gallery and Visual Arts programme Drive income generation, build and retain new audiences and communicate Southbank Centre's vision and artistic programme. Skills & Experience Demonstrable experience in developing and delivering successful marketing campaigns within the Visual Arts sector. Demonstrable knowledge of digital marketing tools and analytics platforms, including Google Analytics, Meta Ads, and CRM systems-particularly Tessitura-with the ability to translate insights into actionable marketing strategies. Proven experience of managing budgets and delivering cost-effective, ROI-driven campaigns. Communicates clearly, positively and effectively, with the confidence to build and maintain strong working relationships with colleagues and stakeholders at all levels. Benefits As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following: A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment 28 days annual leave, plus bank holidays Hybrid working model (3 days office working, 2 days from home) Enhanced sick pay Enhanced family leave benefits Up to 30% discounts at onsite retail, food and beverage vendors Staff ticket offers for SC events Free entry to Hayward Gallery Free/discounted entry with other reciprocal organisations Free staff yoga About Southbank Centre Southbank Centre, the largest arts centre in Europe and the UK's 5th most visited attraction, is at the heart of London's cultural life. Spanning 11 acres, this iconic venue offers a diverse range of great art and culture, bringing people together through unforgettable experiences. From internationally renowned artists to emerging talent, Southbank Centre provides a platform for creativity to flourish. Its impressive facilities include the Royal Festival Hall, Queen Elizabeth Hall, Purcell Room, Hayward Gallery, National Poetry Library, and the Arts Council Collection. The centre is also home to six Resident Orchestras, offering exceptional musical performances. Moreover, Southbank Centre is committed to inclusivity, ensuring that everyone can have access to the arts through their creative learning and participation activities. As a registered charity and a National Portfolio Organisation, Southbank Centre is esteemed for its contribution to the arts and its dedication to fostering cultural experiences that inspire and captivate audiences worldwide.
Oct 21, 2025
Full time
We are currently looking for a Marketing Manager to join on a full time, fixed term contract until October 2026. As a Marketing Manager , you will be leading the strategic campaigns to develop our Hayward Gallery and Visual Arts programmes. Please download the Job Description from our Careers page for a full overview of this role's responsibilities. If you are viewing on a job board, please paste the following URL into your browser to find the original advert: careers.southbankcentre.co.uk The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert. The deadline for applications is 23:59 on the closing date for the job posting. Please note, applications sent via Email or 3rd party agencies will not be considered . Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name. We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues. Key Responsibilities Lead the development and delivery of data-informed, audience focussed, strategic marketing campaigns for the Hayward Gallery and Visual Arts programme Drive income generation, build and retain new audiences and communicate Southbank Centre's vision and artistic programme. Skills & Experience Demonstrable experience in developing and delivering successful marketing campaigns within the Visual Arts sector. Demonstrable knowledge of digital marketing tools and analytics platforms, including Google Analytics, Meta Ads, and CRM systems-particularly Tessitura-with the ability to translate insights into actionable marketing strategies. Proven experience of managing budgets and delivering cost-effective, ROI-driven campaigns. Communicates clearly, positively and effectively, with the confidence to build and maintain strong working relationships with colleagues and stakeholders at all levels. Benefits As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following: A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment 28 days annual leave, plus bank holidays Hybrid working model (3 days office working, 2 days from home) Enhanced sick pay Enhanced family leave benefits Up to 30% discounts at onsite retail, food and beverage vendors Staff ticket offers for SC events Free entry to Hayward Gallery Free/discounted entry with other reciprocal organisations Free staff yoga About Southbank Centre Southbank Centre, the largest arts centre in Europe and the UK's 5th most visited attraction, is at the heart of London's cultural life. Spanning 11 acres, this iconic venue offers a diverse range of great art and culture, bringing people together through unforgettable experiences. From internationally renowned artists to emerging talent, Southbank Centre provides a platform for creativity to flourish. Its impressive facilities include the Royal Festival Hall, Queen Elizabeth Hall, Purcell Room, Hayward Gallery, National Poetry Library, and the Arts Council Collection. The centre is also home to six Resident Orchestras, offering exceptional musical performances. Moreover, Southbank Centre is committed to inclusivity, ensuring that everyone can have access to the arts through their creative learning and participation activities. As a registered charity and a National Portfolio Organisation, Southbank Centre is esteemed for its contribution to the arts and its dedication to fostering cultural experiences that inspire and captivate audiences worldwide.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is transforming the way our people experience technology through the power of Generative AI. Ava, our IT Support GenAI chatbot, is live and serving over 40,000 BCG users globally, helping employees get IT help faster, smarter, and more intuitively than ever before. As the Global IT Software Engineer Director - GenAI, you will play a hands-on role in building upon Ava's success. You will design, develop, and deliver high-impact GenAI solutions that expand Ava's capabilities and reach. You will serve as the technical counterpart to the Product Owner, accountable for delivery speed, quality, and ensuring alignment between the technical roadmap and product vision. You'll work across teams to scale Ava's impact and apply emerging GenAI technologies to improve IT service experiences for BCG's global workforce. YOU'RE GOOD AT Taking ownership and driving complex technical solutions from design through delivery. Being hands-on with modern cloud and AI technologies, while maintaining focus on delivery quality and scalability. Collaborating effectively with product managers, engineers, and architecture teams to translate business goals into practical solutions. Balancing speed, quality, and technical depth, ensuring solutions are secure, maintainable, and aligned to roadmap priorities. Staying curious and adaptive, quickly learning new technologies and applying them to enterprise-scale challenges. What You'll Bring Full-stack engineering expertise with experience in cloud-native application development (AWS preferred). Hands-on experience in building and deploying Generative AI or LLM-based systems at scale. Proficiency in at least two programming languages such as Java, .NET, TypeScript, or Python, along with experience in modern frontend frameworks like React.js or Stencil. Deep understanding of authorization and authentication standards (OAuth) and secure-by-design development practices. Strong awareness of OWASP Top 10 and a proactive approach to identifying and mitigating security vulnerabilities during development. Experience designing and deploying Retrieval-Augmented Generation (RAG) pipelines, working with LLM APIs (AWS Bedrock, OpenAI, Azure OpenAI), and using frameworks like LangChain or LangGraph. Strong knowledge of SDLC principles, CI/CD pipelines, and modern engineering practices. Excellent communication and collaboration skills to partner across engineering, product, and governance teams. Bachelor's degree in computer science, engineering, or related field (or equivalent experience) Who You'll Work With You will be part of the IT & Business Platforms (ITBP) team, partnering closely with the Genie team (BCG's internal GenAI platform built on AWS), as well as the AI Center of Excellence (AI CoE), Responsible AI, and Security/Architecture teams. Together, you'll deliver scalable, secure, and innovative GenAI solutions that transform how BCG's global employees engage with technology. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Oct 21, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is transforming the way our people experience technology through the power of Generative AI. Ava, our IT Support GenAI chatbot, is live and serving over 40,000 BCG users globally, helping employees get IT help faster, smarter, and more intuitively than ever before. As the Global IT Software Engineer Director - GenAI, you will play a hands-on role in building upon Ava's success. You will design, develop, and deliver high-impact GenAI solutions that expand Ava's capabilities and reach. You will serve as the technical counterpart to the Product Owner, accountable for delivery speed, quality, and ensuring alignment between the technical roadmap and product vision. You'll work across teams to scale Ava's impact and apply emerging GenAI technologies to improve IT service experiences for BCG's global workforce. YOU'RE GOOD AT Taking ownership and driving complex technical solutions from design through delivery. Being hands-on with modern cloud and AI technologies, while maintaining focus on delivery quality and scalability. Collaborating effectively with product managers, engineers, and architecture teams to translate business goals into practical solutions. Balancing speed, quality, and technical depth, ensuring solutions are secure, maintainable, and aligned to roadmap priorities. Staying curious and adaptive, quickly learning new technologies and applying them to enterprise-scale challenges. What You'll Bring Full-stack engineering expertise with experience in cloud-native application development (AWS preferred). Hands-on experience in building and deploying Generative AI or LLM-based systems at scale. Proficiency in at least two programming languages such as Java, .NET, TypeScript, or Python, along with experience in modern frontend frameworks like React.js or Stencil. Deep understanding of authorization and authentication standards (OAuth) and secure-by-design development practices. Strong awareness of OWASP Top 10 and a proactive approach to identifying and mitigating security vulnerabilities during development. Experience designing and deploying Retrieval-Augmented Generation (RAG) pipelines, working with LLM APIs (AWS Bedrock, OpenAI, Azure OpenAI), and using frameworks like LangChain or LangGraph. Strong knowledge of SDLC principles, CI/CD pipelines, and modern engineering practices. Excellent communication and collaboration skills to partner across engineering, product, and governance teams. Bachelor's degree in computer science, engineering, or related field (or equivalent experience) Who You'll Work With You will be part of the IT & Business Platforms (ITBP) team, partnering closely with the Genie team (BCG's internal GenAI platform built on AWS), as well as the AI Center of Excellence (AI CoE), Responsible AI, and Security/Architecture teams. Together, you'll deliver scalable, secure, and innovative GenAI solutions that transform how BCG's global employees engage with technology. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
We re building something smart - and we re moving fast. Ready to join us? At Neologik.ai , we're not just another consulting company - we re a high-velocity team crafting an AI-driven platform that s reshaping how businesses operate. Built natively on Azure and powered by the latest in Microsoft tech, our solution helps companies deploy intelligent agents, automate workflows, and accelerate innovation at scale. As demand surges for our product, we are currently hiring for a Senior Python Developer with Azure experience and a footing with AI who s ready to move at our speed. If you're passionate about AI, thrive in agile, fast-paced environments, and love turning bold ideas into real-world solutions, this is your moment. You ll join the core team building Neologik - a next-generation AI platform that s already helping businesses create and manage powerful automation through models, agents, and reusable templates. Ready to build the future with us? The Role at a Glance: AI / Azure / Python Developer UK Remote Up to £90,000 Benefits include flexible remote work and an environment that values speed, quality, and autonomy. Product / Service: Neologik is an accurate, private & efficient multipurpose automation tool for workflow and documentation. Culture: No red tape, no endless meetings - just real business impact for clients. Work with smart people who care about what they build and providing solutions for customers. Pedigree: Seasoned Founding Team. Our leadership team has spent decades in technology delivery, working through the mega trends of Internet, Public Cloud and now AI. Your Skills: Experience with Azure s native AI stack (including AI Foundry, Search, Cosmos DB, and AKS), strong Python and C# skills, VS Code (ideally with AI tools like Copilot), familiarity with Docker, Kubernetes, and scalable cloud-native architecture, and a track record of working in agile teams using Azure DevOps for CI/CD and automated testing. Who we are: At Neologik, we re redefining how businesses harness the power of artificial intelligence. Our cutting-edge platform helps companies quickly and cost-effectively implement AI strategies that drive real results - from automating workflows to deploying intelligent agents and managing complex AI models at scale. We re not just building tools - we re building the foundation for smarter, faster, and more adaptable enterprises. Key Responsibilities: • Build and deploy AI-first features using Azure AI Foundry, Azure AI Search, Cosmos DB, Docker, and AKS • Design and implement scalable architecture with cloud-native tools alongside a collaborative, fast-moving team • Code primarily in Python and C# - with bonus points if you can jump into React.js when needed • Speed up development using Visual Studio Code with GitHub Copilot (or your preferred AI coding assistant) • Work in a tight feedback loop: branch, commit, pull, test, and ship - all through Azure DevOps • Write clean, tested, production-ready code - unit testing is second nature, not an afterthought • Participate in focused sprints and daily standups - we work lean, iterate fast, and learn as we go What You ll Bring to the Team: • Proven experience with Azure s native AI stack, including AI Foundry, Azure Search, Cosmos DB, and AKS • Strong programming skills in Python and C#, with a focus on writing clean, maintainable, and well-structured code • Proficiency in Visual Studio Code, ideally with tools like GitHub Copilot or other AI-assisted development extensions • Solid understanding of Docker, Kubernetes, and modern cloud-native architectural patterns • Hands-on experience working in agile teams, with deep familiarity in CI/CD workflows, branching strategies, pull requests, and test automation using Azure DevOps • An agile, curious mindset - adaptable, collaborative, and eager to explore new ideas and technologies Bonus Points For: • Experience building user interfaces with React.js • A passion for experimenting with emerging AI tools and frameworks Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Oct 20, 2025
Full time
We re building something smart - and we re moving fast. Ready to join us? At Neologik.ai , we're not just another consulting company - we re a high-velocity team crafting an AI-driven platform that s reshaping how businesses operate. Built natively on Azure and powered by the latest in Microsoft tech, our solution helps companies deploy intelligent agents, automate workflows, and accelerate innovation at scale. As demand surges for our product, we are currently hiring for a Senior Python Developer with Azure experience and a footing with AI who s ready to move at our speed. If you're passionate about AI, thrive in agile, fast-paced environments, and love turning bold ideas into real-world solutions, this is your moment. You ll join the core team building Neologik - a next-generation AI platform that s already helping businesses create and manage powerful automation through models, agents, and reusable templates. Ready to build the future with us? The Role at a Glance: AI / Azure / Python Developer UK Remote Up to £90,000 Benefits include flexible remote work and an environment that values speed, quality, and autonomy. Product / Service: Neologik is an accurate, private & efficient multipurpose automation tool for workflow and documentation. Culture: No red tape, no endless meetings - just real business impact for clients. Work with smart people who care about what they build and providing solutions for customers. Pedigree: Seasoned Founding Team. Our leadership team has spent decades in technology delivery, working through the mega trends of Internet, Public Cloud and now AI. Your Skills: Experience with Azure s native AI stack (including AI Foundry, Search, Cosmos DB, and AKS), strong Python and C# skills, VS Code (ideally with AI tools like Copilot), familiarity with Docker, Kubernetes, and scalable cloud-native architecture, and a track record of working in agile teams using Azure DevOps for CI/CD and automated testing. Who we are: At Neologik, we re redefining how businesses harness the power of artificial intelligence. Our cutting-edge platform helps companies quickly and cost-effectively implement AI strategies that drive real results - from automating workflows to deploying intelligent agents and managing complex AI models at scale. We re not just building tools - we re building the foundation for smarter, faster, and more adaptable enterprises. Key Responsibilities: • Build and deploy AI-first features using Azure AI Foundry, Azure AI Search, Cosmos DB, Docker, and AKS • Design and implement scalable architecture with cloud-native tools alongside a collaborative, fast-moving team • Code primarily in Python and C# - with bonus points if you can jump into React.js when needed • Speed up development using Visual Studio Code with GitHub Copilot (or your preferred AI coding assistant) • Work in a tight feedback loop: branch, commit, pull, test, and ship - all through Azure DevOps • Write clean, tested, production-ready code - unit testing is second nature, not an afterthought • Participate in focused sprints and daily standups - we work lean, iterate fast, and learn as we go What You ll Bring to the Team: • Proven experience with Azure s native AI stack, including AI Foundry, Azure Search, Cosmos DB, and AKS • Strong programming skills in Python and C#, with a focus on writing clean, maintainable, and well-structured code • Proficiency in Visual Studio Code, ideally with tools like GitHub Copilot or other AI-assisted development extensions • Solid understanding of Docker, Kubernetes, and modern cloud-native architectural patterns • Hands-on experience working in agile teams, with deep familiarity in CI/CD workflows, branching strategies, pull requests, and test automation using Azure DevOps • An agile, curious mindset - adaptable, collaborative, and eager to explore new ideas and technologies Bonus Points For: • Experience building user interfaces with React.js • A passion for experimenting with emerging AI tools and frameworks Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
We re building something smart - and we re moving fast. Ready to join us? At Neologik.ai , we're not just another consulting company - we re a high-velocity team crafting an AI-driven platform that s reshaping how businesses operate. Built natively on Azure and powered by the latest in Microsoft tech, our solution helps companies deploy intelligent agents, automate workflows, and accelerate innovation at scale. As demand surges for our product, we are currently hiring for a Senior Python Developer with Azure experience and a footing with AI who s ready to move at our speed. If you're passionate about AI, thrive in agile, fast-paced environments, and love turning bold ideas into real-world solutions, this is your moment. You ll join the core team building Neologik - a next-generation AI platform that s already helping businesses create and manage powerful automation through models, agents, and reusable templates. Ready to build the future with us? The Role at a Glance: AI / Azure / Python Developer UK Remote Up to £90,000 Benefits include flexible remote work and an environment that values speed, quality, and autonomy. Product / Service: Neologik is an accurate, private & efficient multipurpose automation tool for workflow and documentation. Culture: No red tape, no endless meetings - just real business impact for clients. Work with smart people who care about what they build and providing solutions for customers. Pedigree: Seasoned Founding Team. Our leadership team has spent decades in technology delivery, working through the mega trends of Internet, Public Cloud and now AI. Your Skills: Experience with Azure s native AI stack (including AI Foundry, Search, Cosmos DB, and AKS), strong Python and C# skills, VS Code (ideally with AI tools like Copilot), familiarity with Docker, Kubernetes, and scalable cloud-native architecture, and a track record of working in agile teams using Azure DevOps for CI/CD and automated testing. Who we are: At Neologik, we re redefining how businesses harness the power of artificial intelligence. Our cutting-edge platform helps companies quickly and cost-effectively implement AI strategies that drive real results - from automating workflows to deploying intelligent agents and managing complex AI models at scale. We re not just building tools - we re building the foundation for smarter, faster, and more adaptable enterprises. Key Responsibilities: • Build and deploy AI-first features using Azure AI Foundry, Azure AI Search, Cosmos DB, Docker, and AKS • Design and implement scalable architecture with cloud-native tools alongside a collaborative, fast-moving team • Code primarily in Python and C# - with bonus points if you can jump into React.js when needed • Speed up development using Visual Studio Code with GitHub Copilot (or your preferred AI coding assistant) • Work in a tight feedback loop: branch, commit, pull, test, and ship - all through Azure DevOps • Write clean, tested, production-ready code - unit testing is second nature, not an afterthought • Participate in focused sprints and daily standups - we work lean, iterate fast, and learn as we go What You ll Bring to the Team: • Proven experience with Azure s native AI stack, including AI Foundry, Azure Search, Cosmos DB, and AKS • Strong programming skills in Python and C#, with a focus on writing clean, maintainable, and well-structured code • Proficiency in Visual Studio Code, ideally with tools like GitHub Copilot or other AI-assisted development extensions • Solid understanding of Docker, Kubernetes, and modern cloud-native architectural patterns • Hands-on experience working in agile teams, with deep familiarity in CI/CD workflows, branching strategies, pull requests, and test automation using Azure DevOps • An agile, curious mindset - adaptable, collaborative, and eager to explore new ideas and technologies Bonus Points For: • Experience building user interfaces with React.js • A passion for experimenting with emerging AI tools and frameworks Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Oct 20, 2025
Full time
We re building something smart - and we re moving fast. Ready to join us? At Neologik.ai , we're not just another consulting company - we re a high-velocity team crafting an AI-driven platform that s reshaping how businesses operate. Built natively on Azure and powered by the latest in Microsoft tech, our solution helps companies deploy intelligent agents, automate workflows, and accelerate innovation at scale. As demand surges for our product, we are currently hiring for a Senior Python Developer with Azure experience and a footing with AI who s ready to move at our speed. If you're passionate about AI, thrive in agile, fast-paced environments, and love turning bold ideas into real-world solutions, this is your moment. You ll join the core team building Neologik - a next-generation AI platform that s already helping businesses create and manage powerful automation through models, agents, and reusable templates. Ready to build the future with us? The Role at a Glance: AI / Azure / Python Developer UK Remote Up to £90,000 Benefits include flexible remote work and an environment that values speed, quality, and autonomy. Product / Service: Neologik is an accurate, private & efficient multipurpose automation tool for workflow and documentation. Culture: No red tape, no endless meetings - just real business impact for clients. Work with smart people who care about what they build and providing solutions for customers. Pedigree: Seasoned Founding Team. Our leadership team has spent decades in technology delivery, working through the mega trends of Internet, Public Cloud and now AI. Your Skills: Experience with Azure s native AI stack (including AI Foundry, Search, Cosmos DB, and AKS), strong Python and C# skills, VS Code (ideally with AI tools like Copilot), familiarity with Docker, Kubernetes, and scalable cloud-native architecture, and a track record of working in agile teams using Azure DevOps for CI/CD and automated testing. Who we are: At Neologik, we re redefining how businesses harness the power of artificial intelligence. Our cutting-edge platform helps companies quickly and cost-effectively implement AI strategies that drive real results - from automating workflows to deploying intelligent agents and managing complex AI models at scale. We re not just building tools - we re building the foundation for smarter, faster, and more adaptable enterprises. Key Responsibilities: • Build and deploy AI-first features using Azure AI Foundry, Azure AI Search, Cosmos DB, Docker, and AKS • Design and implement scalable architecture with cloud-native tools alongside a collaborative, fast-moving team • Code primarily in Python and C# - with bonus points if you can jump into React.js when needed • Speed up development using Visual Studio Code with GitHub Copilot (or your preferred AI coding assistant) • Work in a tight feedback loop: branch, commit, pull, test, and ship - all through Azure DevOps • Write clean, tested, production-ready code - unit testing is second nature, not an afterthought • Participate in focused sprints and daily standups - we work lean, iterate fast, and learn as we go What You ll Bring to the Team: • Proven experience with Azure s native AI stack, including AI Foundry, Azure Search, Cosmos DB, and AKS • Strong programming skills in Python and C#, with a focus on writing clean, maintainable, and well-structured code • Proficiency in Visual Studio Code, ideally with tools like GitHub Copilot or other AI-assisted development extensions • Solid understanding of Docker, Kubernetes, and modern cloud-native architectural patterns • Hands-on experience working in agile teams, with deep familiarity in CI/CD workflows, branching strategies, pull requests, and test automation using Azure DevOps • An agile, curious mindset - adaptable, collaborative, and eager to explore new ideas and technologies Bonus Points For: • Experience building user interfaces with React.js • A passion for experimenting with emerging AI tools and frameworks Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Oct 20, 2025
Full time
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Oct 20, 2025
Full time
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Oct 20, 2025
Full time
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Oct 20, 2025
Full time
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Oct 20, 2025
Full time
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Oct 20, 2025
Full time
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Oct 20, 2025
Full time
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Oct 20, 2025
Full time
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Oct 20, 2025
Full time
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Oct 20, 2025
Full time
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Oct 20, 2025
Full time
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
Oct 20, 2025
Full time
Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director and SVP level) to influence strategy and liaise with clients, demonstrating how insights translate into tangible business improvements. Responsibilities will include but are not limited to: Data-Driven Insight Generation: Aggregate and analyse data from multiple sources to produce actionable insights that improve process quality, workforce productivity, and account profitability. Executive Reporting & Storytelling: Develop and deliver regular insight reports and presentations for senior leadership, translating complex analyses into clear, compelling narratives and recommendations. Strong communication skills are essential. Continuous Improvement Initiatives: Identify inefficiencies or performance gaps in the business and spearhead continuous improvement projects. Leverage process improvement methodologies such as Lean or Six Sigma (Green Belt-level expertise or equivalent experience) to systematically pinpoint and eliminate operational bottlenecks. Cross-Functional Collaboration: Work closely with various departments - including Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find patterns and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies, performing deep dives to uncover root causes rather than just symptoms of performance issues. A proven ability to interpret data and generate actionable recommendations is paramount. Business Intelligence Proficiency: Strong hands-on skills in data analysis and visualization tools. Proficiency with Power BI and other BI tools (and their underlying data modeling concepts) is expected, alongside advanced Excel (power queries, pivot tables) and working knowledge of SQL or databases. While technical BI expertise is important, we value the ability to synthesize data from multiple systems into cohesive insights that drive action more than mere tool mastery. Process Improvement Knowledge: Familiarity with continuous improvement frameworks such as Six Sigma or Lean is highly desirable. Communication & Influence: Excellent communication and presentation skills, both written and verbal. Autonomy & Leadership: A proactive, self-directed work style with strong organizational abilities. This role calls for someone who can independently drive projects from concept to completion - identifying what needs to be analysed, executing the analysis, and following through on implementation of recommendations. Skills/Experience Desired Use of Visual analytics software Azure SQL / Synapse Azure Data Factory SQL Server Reporting Services DAX
We re building something smart - and we re moving fast. Ready to join us? At Neologik.ai , we're not just another consulting company - we re a high-velocity team crafting an AI-driven platform that s reshaping how businesses operate. Built natively on Azure and powered by the latest in Microsoft tech, our solution helps companies deploy intelligent agents, automate workflows, and accelerate innovation at scale. As demand surges for our product, we are currently hiring for a Senior Python Developer with Azure experience and a footing with AI who s ready to move at our speed. If you're passionate about AI, thrive in agile, fast-paced environments, and love turning bold ideas into real-world solutions, this is your moment. You ll join the core team building Neologik - a next-generation AI platform that s already helping businesses create and manage powerful automation through models, agents, and reusable templates. Ready to build the future with us? The Role at a Glance: AI / Azure / Python Developer UK Remote Up to £90,000 Benefits include flexible remote work and an environment that values speed, quality, and autonomy. Product / Service: Neologik is an accurate, private & efficient multipurpose automation tool for workflow and documentation. Culture: No red tape, no endless meetings - just real business impact for clients. Work with smart people who care about what they build and providing solutions for customers. Pedigree: Seasoned Founding Team. Our leadership team has spent decades in technology delivery, working through the mega trends of Internet, Public Cloud and now AI. Your Skills: Experience with Azure s native AI stack (including AI Foundry, Search, Cosmos DB, and AKS), strong Python and C# skills, VS Code (ideally with AI tools like Copilot), familiarity with Docker, Kubernetes, and scalable cloud-native architecture, and a track record of working in agile teams using Azure DevOps for CI/CD and automated testing. Who we are: At Neologik, we re redefining how businesses harness the power of artificial intelligence. Our cutting-edge platform helps companies quickly and cost-effectively implement AI strategies that drive real results - from automating workflows to deploying intelligent agents and managing complex AI models at scale. We re not just building tools - we re building the foundation for smarter, faster, and more adaptable enterprises. Key Responsibilities: • Build and deploy AI-first features using Azure AI Foundry, Azure AI Search, Cosmos DB, Docker, and AKS • Design and implement scalable architecture with cloud-native tools alongside a collaborative, fast-moving team • Code primarily in Python and C# - with bonus points if you can jump into React.js when needed • Speed up development using Visual Studio Code with GitHub Copilot (or your preferred AI coding assistant) • Work in a tight feedback loop: branch, commit, pull, test, and ship - all through Azure DevOps • Write clean, tested, production-ready code - unit testing is second nature, not an afterthought • Participate in focused sprints and daily standups - we work lean, iterate fast, and learn as we go What You ll Bring to the Team: • Proven experience with Azure s native AI stack, including AI Foundry, Azure Search, Cosmos DB, and AKS • Strong programming skills in Python and C#, with a focus on writing clean, maintainable, and well-structured code • Proficiency in Visual Studio Code, ideally with tools like GitHub Copilot or other AI-assisted development extensions • Solid understanding of Docker, Kubernetes, and modern cloud-native architectural patterns • Hands-on experience working in agile teams, with deep familiarity in CI/CD workflows, branching strategies, pull requests, and test automation using Azure DevOps • An agile, curious mindset - adaptable, collaborative, and eager to explore new ideas and technologies Bonus Points For: • Experience building user interfaces with React.js • A passion for experimenting with emerging AI tools and frameworks Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Oct 20, 2025
Full time
We re building something smart - and we re moving fast. Ready to join us? At Neologik.ai , we're not just another consulting company - we re a high-velocity team crafting an AI-driven platform that s reshaping how businesses operate. Built natively on Azure and powered by the latest in Microsoft tech, our solution helps companies deploy intelligent agents, automate workflows, and accelerate innovation at scale. As demand surges for our product, we are currently hiring for a Senior Python Developer with Azure experience and a footing with AI who s ready to move at our speed. If you're passionate about AI, thrive in agile, fast-paced environments, and love turning bold ideas into real-world solutions, this is your moment. You ll join the core team building Neologik - a next-generation AI platform that s already helping businesses create and manage powerful automation through models, agents, and reusable templates. Ready to build the future with us? The Role at a Glance: AI / Azure / Python Developer UK Remote Up to £90,000 Benefits include flexible remote work and an environment that values speed, quality, and autonomy. Product / Service: Neologik is an accurate, private & efficient multipurpose automation tool for workflow and documentation. Culture: No red tape, no endless meetings - just real business impact for clients. Work with smart people who care about what they build and providing solutions for customers. Pedigree: Seasoned Founding Team. Our leadership team has spent decades in technology delivery, working through the mega trends of Internet, Public Cloud and now AI. Your Skills: Experience with Azure s native AI stack (including AI Foundry, Search, Cosmos DB, and AKS), strong Python and C# skills, VS Code (ideally with AI tools like Copilot), familiarity with Docker, Kubernetes, and scalable cloud-native architecture, and a track record of working in agile teams using Azure DevOps for CI/CD and automated testing. Who we are: At Neologik, we re redefining how businesses harness the power of artificial intelligence. Our cutting-edge platform helps companies quickly and cost-effectively implement AI strategies that drive real results - from automating workflows to deploying intelligent agents and managing complex AI models at scale. We re not just building tools - we re building the foundation for smarter, faster, and more adaptable enterprises. Key Responsibilities: • Build and deploy AI-first features using Azure AI Foundry, Azure AI Search, Cosmos DB, Docker, and AKS • Design and implement scalable architecture with cloud-native tools alongside a collaborative, fast-moving team • Code primarily in Python and C# - with bonus points if you can jump into React.js when needed • Speed up development using Visual Studio Code with GitHub Copilot (or your preferred AI coding assistant) • Work in a tight feedback loop: branch, commit, pull, test, and ship - all through Azure DevOps • Write clean, tested, production-ready code - unit testing is second nature, not an afterthought • Participate in focused sprints and daily standups - we work lean, iterate fast, and learn as we go What You ll Bring to the Team: • Proven experience with Azure s native AI stack, including AI Foundry, Azure Search, Cosmos DB, and AKS • Strong programming skills in Python and C#, with a focus on writing clean, maintainable, and well-structured code • Proficiency in Visual Studio Code, ideally with tools like GitHub Copilot or other AI-assisted development extensions • Solid understanding of Docker, Kubernetes, and modern cloud-native architectural patterns • Hands-on experience working in agile teams, with deep familiarity in CI/CD workflows, branching strategies, pull requests, and test automation using Azure DevOps • An agile, curious mindset - adaptable, collaborative, and eager to explore new ideas and technologies Bonus Points For: • Experience building user interfaces with React.js • A passion for experimenting with emerging AI tools and frameworks Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
