Deputy Manager, Wellbeing Specialist Services

What You'll Do:

- Leadership Excellence: Lead, inspire, and effectively manage a team of professionals to deliver exceptional mental health support and interventions.

- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.

- Collaborative Leadership: As a key representative, you will engage in external meetings, fostering vital partnerships with local mental health services, including primary and secondary mental health services in Swindon.

Why Join Us:

Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.

Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.

Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.

Together, we can build a brighter, healthier future for Swindon. Your leadership can make all the difference.

Key Responsibilities

Co-lead and develop your team in partnership with the Service Manager in delivering recovery-focused, high-quality, safe and person-centred care, delivering great outcomes for people using services.

Informing the future direction and development of the Swindon Wellbeing Services including working closely with Directors and Commissioners internally and externally of the organisation.

Champion innovation and co-lead the implementation of enhancements to services, and support the implementation of change, best practice and continuous improvement.

Establish effective working relationships with key referrers including the Primary Care Networks and Secondary Care Services in your locality, facilitating meaningful two-way dialogue with key stakeholders.

Understand and build upon local assets and resources, to enable holistic and flexible place-based support structures that are responsive to local needs.

Ensure all staff are supported and developed through on-the-job coaching, individual supervision, group supervision and appraisals, identifying and promptly addressing learning and development needs.

Produce regular outcome reports demonstrating the effectiveness of the service and highlighting gaps in provision.

To be involved with the recruitment of new staff including participating on the interview panel and leading on the inductions of new Swindon staff.

To oversee the recruitment of volunteers, including participating on the interview panel and leading the induction.

The role will include being on call based on a rota system to provide support to staff in services across Swindon & Gloucestershire Mind when required.

To attend meetings in relation to the Sanford House building and meetings relating to contracts.

To conduct risk assessments in relation to service areas, ensuring the services are using the Mental Health Triage Scale effectively and appropriately

To investigate any incidents reported by staff or people accessing services and follow up with recorded outcomes following S&G Mind policies and procedures

To explore complaints made to the Swindon SBC wellbeing contract and follow the relevant procedures and policies.

To undertake investigations in line with relevant policies e.g., complaints policy, HR investigations.

To ensure all staff are assessing risk and that risk is managed appropriately in line with the persons needs and the policies/procedures of the service.

To ensure that all lone working arrangements are in place and always followed.

To act as the Safeguarding Lead for adults and children within the Swindon Wellbeing Service

To act as the Health & Safety Officer within the Swindon Wellbeing Service.