Head Receptionist

Head Receptionist Step into the Spotlight - Lead Our Clients Front of House in Style!Are you a Senior Receptionist or Reception Supervisor ready to take the next big step in your hospitality journey? This is your chance to shine at a stunning high end hotel property where timeless elegance meets contemporary charm.As Head Receptionist, you'll be the beating heart of front office - the first smile for guests to see, and the calm, confident presence that ensures their every moment is flawless. What Makes This Role So Special?This isn't just a desk job - it's a front-row seat to unforgettable guest experiences. You'll lead a passionate team, elevate service standards, and help create a lobby atmosphere that sparkles with warmth, professionalism, and personality. What they are Looking For

• At least 2 years' experience as a Senior Receptionist (or Head Receptionist in a boutique property)
• A natural leader who can inspire, train and motivate their team
• Sharp organisational skills and impeccable attention to detail
• Confident using Opera PMS and Microsoft Office
• Fluent in English, with strong communication & numeracy skills
• A passion for luxury service, teamwork, and going above & beyond

Your Day-to-Day

• Lead, coach & inspire the Reception team to deliver seamless service
• Maintain high operational standards & support with training
• Maximise revenue through smart room allocation & upselling
• Collaborate with Housekeeping & Reservations to ensure smooth guest journeys
• Handle guest feedback with professionalism & flair
• Participate in Duty Management shifts and ensure front office excellence

Why You'll Love Being Part of our Clients familyHere's a taste of what's waiting for you:

• Instant access to your earned wages & financial wellbeing tools
• A paid day off for your birthday (because you deserve it!)
• 24/7 Employee Assistance Programme for you & your family
• Rewards for exceptional service moments
• Team appreciation events & regular recognition
• Friends & Family rates across all hotels in our group
• Real growth opportunities through training, development & internal promotions

If you've got the charisma, confidence, and care to lead from the front - then our client wants you at Reception. Apply today and take your hospitality career to new heights.