Disability & Inclusion Administrator

Are you a calm, organised administrator who enjoys supporting others and making a real difference? Do you thrive in a busy, people-focused environment and communicate with empathy and clarity? If so, this opportunity could be an ideal fit for you.

Signature Recruitment is delighted to be recruiting for a Disability & Inclusion Administrator to join a renowned London university on a three-month fixed term contract. This is a part-time, hybrid role working three days per week (21 hours), with two days on-site and one day remote. Offering a pro rata salary of £20,300 - £21,400 per annum, this position provides the chance to support students with disabilities and neurodiverse needs in a meaningful and rewarding setting.

As part of a dedicated student support team, you will play a key role in ensuring all students receive fair, informed and timely guidance. Working collaboratively with Disability and Learning Advisers, you'll help coordinate appointments, manage the shared inbox, and assist in delivering adjustments and support for students navigating their studies.

• Act as the first point of contact for student and staff enquiries, offering clear, sensitive and professional support.
• Manage and allocate student appointments via the Student Information Desk system.
• Oversee and prioritise the team inbox, responding efficiently to high volumes of email queries.
• Support the administration of the Disabled Students' Allowance (DSA), including record management and correspondence.
• Help arrange appointments, events and meetings, taking minutes where needed and maintaining accurate service data.
• Collaborate with colleagues across student services to ensure a smooth and inclusive experience for every student.

• Experience working within the higher education sector in a student-facing administrative role.
• Understanding of disability support, reasonable adjustments and inclusive practices within education.
• Excellent communication skills with a calm, reassuring approach and strong attention to detail.
• Confidence using databases, CRMs and Microsoft Office, with the ability to pick up bespoke systems quickly.
• A positive, flexible attitude and the ability to remain composed in a fast-paced environment.

This position offers a fantastic opportunity to make a genuine contribution to student wellbeing within a well-regarded London education organisation known for its commitment to inclusion and accessibility. You'll be joining a friendly and collaborative team dedicated to helping students reach their full potential. If you're ready to bring your organisational skills and empathy to a supportive, purpose-driven environment, we'd love to hear from you.

While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion. However, we will keep your details for potential future opportunities.

Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information such as bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware, who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation. SIG-C10571