DatumRPO
Credit Controller
Full-Time, 40 hours per week. Permanent £26,208 per year
Hybrid Working - 2 Days in Office Monday & Tuesday (Stonehouse, Gloucestershire) 3 Days Remote
About the Role
We are looking for an experienced Credit Controller to join our team and play a key role in safeguarding the financial health of the business. You will manage credit and collections across a range of client accounts, ensuring timely payments and maintaining positive working relationships.
This is a hands-on position where attention to detail, clear communication, and a proactive approach to credit management are essential. Working closely with colleagues across Operations and Commercial, you will help maintain healthy cash flow and support the business's ongoing success.
Key Responsibilities
- Proactively chase outstanding invoices by phone, email, and other channels to ensure timely payment.
- Follow up on overdue accounts and maintain accurate records of all communications.
- Issue regular statements and obtain confirmation that invoices are authorised before due dates.
- Accurately allocate incoming payments to customer accounts.
- Reconcile customer accounts to maintain accurate financial records.
- Prepare and maintain reports on aged debtors, accounts receivable, and cash flow forecasts.
- Provide insights and recommendations to the Commercial Manager to support decision-making.
- Build and maintain strong customer relationships while upholding company credit policies.
- Ensure all credit and collection activities comply with internal policies and relevant regulations.
- Support supplier payment queries in line with expected cash receipts.
- Identify and implement process improvements to optimise collections and reduce aged debt.
About You
Essential Skills & Experience
- Proven experience in a high-value credit control environment, ideally within the recruitment sector.
- Strong communication and negotiation skills.
- High attention to detail and accuracy.
- Able to work independently and collaboratively within a team.
- Confident using digital systems and software, with solid Excel skills.
- Knowledge of accounting principles and credit management best practices.
Personal Attributes
- Assertive yet personable, able to build rapport with customers.
- Proactive and solutions-focused approach to collections.
- Strong organisational skills, able to prioritise and perform under pressure.
- Positive, driven, and flexible attitude.
What We Offer
- 25 days' holiday plus bank holidays (increasing with service).
- Additional leave for birthdays, volunteering, or community support.
- Bonus potential.
- Medicash healthcare benefits.
- Company pension and life assurance.
- Clear career development opportunities within Datum and the wider Staffline Group.
- A collaborative, supportive, and inclusive working culture.
Ready to join a team that values your expertise and rewards your impact?
Apply today to be part of a business where your contribution makes a real difference.