IT Service Desk Analyst temporary contract vacancy in large public sector organisation Birmingham City Centre 1 month contract - up to 24.10 per hour (within scope of IR35) 37 hours per week, Monday - Friday fully on site working Hays Technology are working in partnership with a large public sector organisation in Birmingham city centre to recruit up to three IT Service Desk Analyst's on a contract basis with an immediate start. Our client is looking for an experienced IT Service Desk Analyst with excellent customer service skills to assist their high performing team during a busy period of time. The purpose of the role is to receive and handle requests for IT support by phone and email following agreed procedures. You will be responding to common requests for support by providing information to enable resolution and promptly allocate unresolved calls as appropriate. Please note, you will be working on site five days per week, this is non-negotiable. Key tasks and responsibilities: Following agreed procedures, receive and handle requests for information, and provide routine advice to users on systems, products and services which are available to them. Following agreed procedures, receive and handle requests for support, provide information to enable problem resolution and promptly allocate unresolved calls as appropriate. Carry out routine collection of information and record as directed. Report and escalate unforeseen or exceptional events. Document all work to comply with the standards, including reporting details of all hardware/software items that have been installed and removed so that configuration management records can be updated. Within skills and experience, provide assistance to users. Request assistance, according to escalation procedures, keeping records of each request, contact information and action taken, including feedback to user. Skills and experience required in order to apply: Previous experience as an IT Service Desk Analyst. Excellent customer service skills. Knowledge of the IT infrastructure (hardware, databases, operating systems, local area networks etc) and the IT applications and service processes used within own organisation. Installation, testing and commissioning of supplier specific equipment and software in all legitimate operational environments. The knowledge and ability to install and maintain hardware systems in a way that ensures they operate within their planned specification and are safe to use by those authorised to work with them. The use of everyday desktop software for example: word processing, spreadsheets, graphics. Previous experience in a Higher Education setting is highly desirable. If you have the relevant experience and would like to apply, please submit your CV.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 30, 2025
Contractor
IT Service Desk Analyst temporary contract vacancy in large public sector organisation Birmingham City Centre 1 month contract - up to 24.10 per hour (within scope of IR35) 37 hours per week, Monday - Friday fully on site working Hays Technology are working in partnership with a large public sector organisation in Birmingham city centre to recruit up to three IT Service Desk Analyst's on a contract basis with an immediate start. Our client is looking for an experienced IT Service Desk Analyst with excellent customer service skills to assist their high performing team during a busy period of time. The purpose of the role is to receive and handle requests for IT support by phone and email following agreed procedures. You will be responding to common requests for support by providing information to enable resolution and promptly allocate unresolved calls as appropriate. Please note, you will be working on site five days per week, this is non-negotiable. Key tasks and responsibilities: Following agreed procedures, receive and handle requests for information, and provide routine advice to users on systems, products and services which are available to them. Following agreed procedures, receive and handle requests for support, provide information to enable problem resolution and promptly allocate unresolved calls as appropriate. Carry out routine collection of information and record as directed. Report and escalate unforeseen or exceptional events. Document all work to comply with the standards, including reporting details of all hardware/software items that have been installed and removed so that configuration management records can be updated. Within skills and experience, provide assistance to users. Request assistance, according to escalation procedures, keeping records of each request, contact information and action taken, including feedback to user. Skills and experience required in order to apply: Previous experience as an IT Service Desk Analyst. Excellent customer service skills. Knowledge of the IT infrastructure (hardware, databases, operating systems, local area networks etc) and the IT applications and service processes used within own organisation. Installation, testing and commissioning of supplier specific equipment and software in all legitimate operational environments. The knowledge and ability to install and maintain hardware systems in a way that ensures they operate within their planned specification and are safe to use by those authorised to work with them. The use of everyday desktop software for example: word processing, spreadsheets, graphics. Previous experience in a Higher Education setting is highly desirable. If you have the relevant experience and would like to apply, please submit your CV.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
PMO Delivery Lead 6 Month Contract (Inside IR35) Hybrid, Havant or Reading Starting ASAP You will have to have recent energy sector experience for this role Day Rate: 535 About the Role: This PMO Lead role combines specific Programme Management Office delivery responsibility with the management and development of a team of PMO Analysts. Main Duties/Skills Be familiar with structured project management methodologies and a good understanding of the end-to-end project delivery lifecycle. Qualified to practitioner level (Prince II, PMP or equivalent) with a background of programme or portfolio management. Be able to effectively and accurately track a high number of projects simultaneously. Have a good working knowledge of key project processes, including status reporting, budgeting and estimating, planning, dependency management, risk and issue management, quality gates and change management. Excellent time management skills; able to effectively plans own and others' time. Demonstrate a strong technical knowledge encompassing processes, tools and techniques. Proficiency in Microsoft Office and Microsoft Project. Excellent personal effectiveness, managing own workload and that of junior staff. Ability to effectively prioritise and execute tasks in a high-pressure environment is crucial. Key Accountabilities Responsibility for the day to day management of a PMO activities, in particular: in the development of project management methods, systems, tools and techniques Implementation of support processes for PMO. Accountable for the submission of consolidated progress reports into governance boards to agreed reporting timetable. Monitor the portfolio of projects and programmes from inception to closure, ensuring that the delivery is on time, within budget, minimising potential risks and assessing to make sure it meets all strategic objectives. Highlight any deviation from baselined milestones or agreed budget. Proactive risk and issue management, including escalation of cross-programme and operational risks. Capacity management of PMO team resources. Oversees the development and performance management of the PMO team in line with the goals of the PMO manager. Supports and coaches Project and Programme Managers with all aspects of project and programme delivery, including planning and forecasting, risk and issue management, dependency management, and reporting. Coaching and mentoring the PMO team. Leads project end-of-stage reviews. Delegates for the PMO Manager when required. Essential Experience Experiences of matrix management of teams of PMO analysts across multiple sites, creating a sense of teamwork by pulling together the different members of the Programme Management Office from different locations and/or directorates. Experience of staff development and performance management ranging from trainees through to experienced professionals, including setting and monitoring objectives. Experience of Influencing direct reports and other resources without a direct line reporting relationship. Ideally have experience of working as a Project Manager. Experience of business wide IT processes including safety, resourcing, financial management, status reporting and risk management. Knowledge of business's Transformational Change Governance Framework or an equivalent stage gate-based project governance process. Knowledge of two or more directorates including key stakeholders, technologies and support groups and local requirements and processes would be advantageous. Demonstrate the ability to identify and implement innovative and effective business improvements. M or PMO experience on Oracle EBS and or Oracle HCM delivery projects Strong knowledge of setting up and running PMO processes on large projects, including Risk Management, Financial Management, Change management, stakeholder management, comms management, third party management Summary of usual PMO activities but with a strong focus on PM support activities Must have experience of large change deliveries Must have Oracle ERP implementation experience; either Oracle Fusion HCM/ERP or ebusiness suite Must be capable of managing complex project plans with multiple workstreams and interdependencies Must be capable of producing project status reports up to and including exec level Must be capable of managing project financials with meticulous detail and accuracy This role has been deemed Inside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.
Oct 30, 2025
Contractor
PMO Delivery Lead 6 Month Contract (Inside IR35) Hybrid, Havant or Reading Starting ASAP You will have to have recent energy sector experience for this role Day Rate: 535 About the Role: This PMO Lead role combines specific Programme Management Office delivery responsibility with the management and development of a team of PMO Analysts. Main Duties/Skills Be familiar with structured project management methodologies and a good understanding of the end-to-end project delivery lifecycle. Qualified to practitioner level (Prince II, PMP or equivalent) with a background of programme or portfolio management. Be able to effectively and accurately track a high number of projects simultaneously. Have a good working knowledge of key project processes, including status reporting, budgeting and estimating, planning, dependency management, risk and issue management, quality gates and change management. Excellent time management skills; able to effectively plans own and others' time. Demonstrate a strong technical knowledge encompassing processes, tools and techniques. Proficiency in Microsoft Office and Microsoft Project. Excellent personal effectiveness, managing own workload and that of junior staff. Ability to effectively prioritise and execute tasks in a high-pressure environment is crucial. Key Accountabilities Responsibility for the day to day management of a PMO activities, in particular: in the development of project management methods, systems, tools and techniques Implementation of support processes for PMO. Accountable for the submission of consolidated progress reports into governance boards to agreed reporting timetable. Monitor the portfolio of projects and programmes from inception to closure, ensuring that the delivery is on time, within budget, minimising potential risks and assessing to make sure it meets all strategic objectives. Highlight any deviation from baselined milestones or agreed budget. Proactive risk and issue management, including escalation of cross-programme and operational risks. Capacity management of PMO team resources. Oversees the development and performance management of the PMO team in line with the goals of the PMO manager. Supports and coaches Project and Programme Managers with all aspects of project and programme delivery, including planning and forecasting, risk and issue management, dependency management, and reporting. Coaching and mentoring the PMO team. Leads project end-of-stage reviews. Delegates for the PMO Manager when required. Essential Experience Experiences of matrix management of teams of PMO analysts across multiple sites, creating a sense of teamwork by pulling together the different members of the Programme Management Office from different locations and/or directorates. Experience of staff development and performance management ranging from trainees through to experienced professionals, including setting and monitoring objectives. Experience of Influencing direct reports and other resources without a direct line reporting relationship. Ideally have experience of working as a Project Manager. Experience of business wide IT processes including safety, resourcing, financial management, status reporting and risk management. Knowledge of business's Transformational Change Governance Framework or an equivalent stage gate-based project governance process. Knowledge of two or more directorates including key stakeholders, technologies and support groups and local requirements and processes would be advantageous. Demonstrate the ability to identify and implement innovative and effective business improvements. M or PMO experience on Oracle EBS and or Oracle HCM delivery projects Strong knowledge of setting up and running PMO processes on large projects, including Risk Management, Financial Management, Change management, stakeholder management, comms management, third party management Summary of usual PMO activities but with a strong focus on PM support activities Must have experience of large change deliveries Must have Oracle ERP implementation experience; either Oracle Fusion HCM/ERP or ebusiness suite Must be capable of managing complex project plans with multiple workstreams and interdependencies Must be capable of producing project status reports up to and including exec level Must be capable of managing project financials with meticulous detail and accuracy This role has been deemed Inside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.
Role Overview We are working with a Charity who are seeking a proactive and detail-oriented Cyber Security Analyst to support the ongoing protection of their digital assets, systems, and data. This home-based role will be instrumental in monitoring threats, identifying risk, assessing vulnerabilities, and improving their security posture across the organisation. You'll work closely with the IT Security Manager, wider IT team, and third-party partners to ensure security best practices are maintained across their cloud and on-premise environments. Key Responsibilities Conduct threat and vulnerability assessments and recommend remediation steps Support the investigation of security incidents and policy violations Assist with risk assessments and security audits Implement and maintain security standards, and guidelines Work with third-party vendors and partners on pen testing and remediation activities Support awareness campaigns to improve cybersecurity hygiene among staff Assist in the development and implementation of disaster recovery and business continuity plans. Produce reports and metrics for senior IT and governance stakeholders Stay updated with the latest threats, trends, and compliance requirements (e.g., GDPR, PCI DSS, Cyber Essentials) Person Specification Essential: Demonstrable experience in a related role Excellent problem-solving, analytical, and communication skills An appetite for keeping up to date with the latest developments in technology, business practices, and the wider threat environment Ability to work independently and remotely with minimal supervision Understanding of current threats, attack vectors, and security frameworks Familiarity with Microsoft 365 security tools (Defender, Purview, Entra, etc.) Working knowledge of network protocols, email security, and IT architectures Right to work in the UK Desirable: Industry certifications (e.g., CompTIA Security+, SSCP) Experience in the charity or non-profit sector Familiarity with Microsoft Azure cloud platforms and identity management Experience with compliance frameworks (PCI DSS, Cyber Essentials) Experience with auditing and compliance Experience of BCP/DR
Oct 30, 2025
Full time
Role Overview We are working with a Charity who are seeking a proactive and detail-oriented Cyber Security Analyst to support the ongoing protection of their digital assets, systems, and data. This home-based role will be instrumental in monitoring threats, identifying risk, assessing vulnerabilities, and improving their security posture across the organisation. You'll work closely with the IT Security Manager, wider IT team, and third-party partners to ensure security best practices are maintained across their cloud and on-premise environments. Key Responsibilities Conduct threat and vulnerability assessments and recommend remediation steps Support the investigation of security incidents and policy violations Assist with risk assessments and security audits Implement and maintain security standards, and guidelines Work with third-party vendors and partners on pen testing and remediation activities Support awareness campaigns to improve cybersecurity hygiene among staff Assist in the development and implementation of disaster recovery and business continuity plans. Produce reports and metrics for senior IT and governance stakeholders Stay updated with the latest threats, trends, and compliance requirements (e.g., GDPR, PCI DSS, Cyber Essentials) Person Specification Essential: Demonstrable experience in a related role Excellent problem-solving, analytical, and communication skills An appetite for keeping up to date with the latest developments in technology, business practices, and the wider threat environment Ability to work independently and remotely with minimal supervision Understanding of current threats, attack vectors, and security frameworks Familiarity with Microsoft 365 security tools (Defender, Purview, Entra, etc.) Working knowledge of network protocols, email security, and IT architectures Right to work in the UK Desirable: Industry certifications (e.g., CompTIA Security+, SSCP) Experience in the charity or non-profit sector Familiarity with Microsoft Azure cloud platforms and identity management Experience with compliance frameworks (PCI DSS, Cyber Essentials) Experience with auditing and compliance Experience of BCP/DR
Cyber Security Lead Oxfordshire - Hybrid - 2 days per week (Flexible) 50k - 60k plus Benefits Our Client are an award-winning leading IT company offering complete outsourced IT solutions to organisations across the UK and Europe. Based in Oxfordshire they provide a comprehensive range of support services, software and hardware solutions to major blue-chip clients and their technicians are highly skilled in planning, implementing and trouble shooting. They strive to become one of the top places to work in the UK - in fact, they believe that they already are! Most of the team have been here for years, have built a terrific career, and as corny as it may sound, they really do call themselves the Planet Family. They welcome new people to the team all the time, from all backgrounds and all levels of experience. They are able to attract talent to our business by investing in staff training and staff rewards, which has become a bedrock of our success. This initiative has resulted in staff becoming even better at what they do, great staff retention and greater company buy-in from the team. As part of this strategy, the more staff learn via official courses, the better the service and the more we reward them. Primary Purpose The Security Lead is both the client-facing strategist and the internal accountable owner of security within the MSP. They lead Quarterly Security Reviews (QSRs), own the client risk register and exception process, and ensure services are delivered in line with frameworks such as Cyber Essentials, ISO27001, and NIST. Internally, the Security Lead is accountable for the MSP's own security posture ensuring tools, processes, and teams meet the same standards we deliver to clients. They monitor measurable posture metrics (e.g., Microsoft Secure Score, Vulnerability etc.), ensure continuous improvement, and keep the MSP's security practice relevant through ongoing training, certifications, and emerging threat awareness. While day-to-day execution is delegated to Security Analysts and service teams, the Security Lead owns security end-to-end: identifying risks, embedding controls, and ensuring compliance is demonstrable. Key Responsibilities Client-Facing Lead Quarterly Security Reviews (QSRs), presenting patch/vulnerability posture, incidents, compliance status, and risk register updates. Translate technical security risks into clear business impact and outcomes. Own the client exception process, ensuring risks are documented, communicated, and signed off. Support Account Managers and Strategic Partnership Managers in roadmap and IT strategy sessions. Act as the strategic security escalation point for clients when risks require senior involvement. Internal MSP Security Own the MSP's internal security frameworks and certifications (e.g., CE+, ISO, SOC 2). Oversee patching, vulnerability, and risk management of MSP-owned infrastructure and tools. Ensure MSP's technology stack (RMM, XDR, PSA, backup, etc.) is securely deployed and monitored. Drive staff security awareness, training, and compliance with secure processes. Delegate operational tasks to Security Analysts while retaining accountability for end-to-end outcomes. Governance & Standards Maintain the client and internal risk registers. Define and evolve gold-standard security "whitepapers" for projects and BAU. Sign off security requirements for project scope/designs that impact compliance or frameworks. Collaborate with Service Delivery Manager and Project Delivery Manager to ensure security is embedded in BAU, change control, and project execution. Monitor and report on client posture metrics (e.g., Microsoft Secure Score, M365 compliance dashboards). Drive continuous posture improvement across client environments. Team Leadership & Growth Mentor and develop Security Analysts. Ensure team certifications remain up to date (minimum 2 per year per Analyst). Lead internal knowledge-sharing sessions to keep the team and wider MSP relevant against new threats and frameworks. Champion automation (RPA/AI) in evidence gathering, reporting, and triage. Identify scale points for growing the Security Practice (e.g., Security Architect, more Analysts). Behaviors Required Strategic Thinking - able to translate technical risks into business outcomes and align security initiatives with client goals and budgets. Strong Governance Mindset - experienced in managing frameworks (Cyber Essentials, ISO27001, NIST) and embedding them into MSP operations and client environments. Risk Communication - skilled at presenting complex security issues clearly to non-technical stakeholders, both internally and at client leadership level. Technical Depth - hands-on understanding of vulnerability management, patch governance, endpoint security (EDR/XDR), and cloud (M365/Azure security). Analytical Skills - capable of interpreting scan results, posture metrics (e.g., Microsoft Secure Score), and incident trends into actionable insights. Delegation & Leadership - experienced in mentoring Analysts and delegating effectively while retaining accountability for outcomes. Collaboration - able to work cross-functionally with Service Delivery, Projects, Account Managers, and vendors to embed security consistently. Continuous Learning - committed to staying current with evolving threats, frameworks, and technologies, and ensuring the team is trained and certified. Client-Facing Confidence - comfortable leading Quarterly Security Reviews (QSRs), participating in roadmap sessions, and engaging with C-level stakeholders. Change Agent - able to influence internal teams and clients to adopt best practice, even when it means shifting established ways of working. Person Specification: Minimum 5+ years in IT security or MSP environment. Strong knowledge of Cyber Essentials, ISO27001, or NIST frameworks. Experience with patch/vulnerability management governance. Ability to communicate technical risks in business language. Proven ability to run client-facing reviews or presentations. Desirable CISSP, CISM, or equivalent certifications. Experience delivering or auditing compliance frameworks. Familiarity with RMM/XDR/EDR, SIEM, and vulnerability scanning platforms. Experience leading small teams (mentoring, guiding). Exposure to incident response and tabletop exercises. What Success Looks Like: Success means the Security Lead is recognised by clients as a trusted advisor who simplifies security into business language. All client and internal risks are captured, visible, and acted upon with no blind spots. QSRs consistently deliver actionable improvements that feed into roadmaps and IT strategy, while client security posture measurably improves quarter-on-quarter (demonstrated in metrics such as Microsoft Secure Score, CE+ readiness, and vulnerability closure rates). Internally, the MSP leads by example: our own systems, tools, and processes are secure, audit-ready, and improving over time. The Security Lead ensures their team is certified, trained, and ahead of industry changes, delegating operational execution while embedding governance across service, INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Oct 30, 2025
Full time
Cyber Security Lead Oxfordshire - Hybrid - 2 days per week (Flexible) 50k - 60k plus Benefits Our Client are an award-winning leading IT company offering complete outsourced IT solutions to organisations across the UK and Europe. Based in Oxfordshire they provide a comprehensive range of support services, software and hardware solutions to major blue-chip clients and their technicians are highly skilled in planning, implementing and trouble shooting. They strive to become one of the top places to work in the UK - in fact, they believe that they already are! Most of the team have been here for years, have built a terrific career, and as corny as it may sound, they really do call themselves the Planet Family. They welcome new people to the team all the time, from all backgrounds and all levels of experience. They are able to attract talent to our business by investing in staff training and staff rewards, which has become a bedrock of our success. This initiative has resulted in staff becoming even better at what they do, great staff retention and greater company buy-in from the team. As part of this strategy, the more staff learn via official courses, the better the service and the more we reward them. Primary Purpose The Security Lead is both the client-facing strategist and the internal accountable owner of security within the MSP. They lead Quarterly Security Reviews (QSRs), own the client risk register and exception process, and ensure services are delivered in line with frameworks such as Cyber Essentials, ISO27001, and NIST. Internally, the Security Lead is accountable for the MSP's own security posture ensuring tools, processes, and teams meet the same standards we deliver to clients. They monitor measurable posture metrics (e.g., Microsoft Secure Score, Vulnerability etc.), ensure continuous improvement, and keep the MSP's security practice relevant through ongoing training, certifications, and emerging threat awareness. While day-to-day execution is delegated to Security Analysts and service teams, the Security Lead owns security end-to-end: identifying risks, embedding controls, and ensuring compliance is demonstrable. Key Responsibilities Client-Facing Lead Quarterly Security Reviews (QSRs), presenting patch/vulnerability posture, incidents, compliance status, and risk register updates. Translate technical security risks into clear business impact and outcomes. Own the client exception process, ensuring risks are documented, communicated, and signed off. Support Account Managers and Strategic Partnership Managers in roadmap and IT strategy sessions. Act as the strategic security escalation point for clients when risks require senior involvement. Internal MSP Security Own the MSP's internal security frameworks and certifications (e.g., CE+, ISO, SOC 2). Oversee patching, vulnerability, and risk management of MSP-owned infrastructure and tools. Ensure MSP's technology stack (RMM, XDR, PSA, backup, etc.) is securely deployed and monitored. Drive staff security awareness, training, and compliance with secure processes. Delegate operational tasks to Security Analysts while retaining accountability for end-to-end outcomes. Governance & Standards Maintain the client and internal risk registers. Define and evolve gold-standard security "whitepapers" for projects and BAU. Sign off security requirements for project scope/designs that impact compliance or frameworks. Collaborate with Service Delivery Manager and Project Delivery Manager to ensure security is embedded in BAU, change control, and project execution. Monitor and report on client posture metrics (e.g., Microsoft Secure Score, M365 compliance dashboards). Drive continuous posture improvement across client environments. Team Leadership & Growth Mentor and develop Security Analysts. Ensure team certifications remain up to date (minimum 2 per year per Analyst). Lead internal knowledge-sharing sessions to keep the team and wider MSP relevant against new threats and frameworks. Champion automation (RPA/AI) in evidence gathering, reporting, and triage. Identify scale points for growing the Security Practice (e.g., Security Architect, more Analysts). Behaviors Required Strategic Thinking - able to translate technical risks into business outcomes and align security initiatives with client goals and budgets. Strong Governance Mindset - experienced in managing frameworks (Cyber Essentials, ISO27001, NIST) and embedding them into MSP operations and client environments. Risk Communication - skilled at presenting complex security issues clearly to non-technical stakeholders, both internally and at client leadership level. Technical Depth - hands-on understanding of vulnerability management, patch governance, endpoint security (EDR/XDR), and cloud (M365/Azure security). Analytical Skills - capable of interpreting scan results, posture metrics (e.g., Microsoft Secure Score), and incident trends into actionable insights. Delegation & Leadership - experienced in mentoring Analysts and delegating effectively while retaining accountability for outcomes. Collaboration - able to work cross-functionally with Service Delivery, Projects, Account Managers, and vendors to embed security consistently. Continuous Learning - committed to staying current with evolving threats, frameworks, and technologies, and ensuring the team is trained and certified. Client-Facing Confidence - comfortable leading Quarterly Security Reviews (QSRs), participating in roadmap sessions, and engaging with C-level stakeholders. Change Agent - able to influence internal teams and clients to adopt best practice, even when it means shifting established ways of working. Person Specification: Minimum 5+ years in IT security or MSP environment. Strong knowledge of Cyber Essentials, ISO27001, or NIST frameworks. Experience with patch/vulnerability management governance. Ability to communicate technical risks in business language. Proven ability to run client-facing reviews or presentations. Desirable CISSP, CISM, or equivalent certifications. Experience delivering or auditing compliance frameworks. Familiarity with RMM/XDR/EDR, SIEM, and vulnerability scanning platforms. Experience leading small teams (mentoring, guiding). Exposure to incident response and tabletop exercises. What Success Looks Like: Success means the Security Lead is recognised by clients as a trusted advisor who simplifies security into business language. All client and internal risks are captured, visible, and acted upon with no blind spots. QSRs consistently deliver actionable improvements that feed into roadmaps and IT strategy, while client security posture measurably improves quarter-on-quarter (demonstrated in metrics such as Microsoft Secure Score, CE+ readiness, and vulnerability closure rates). Internally, the MSP leads by example: our own systems, tools, and processes are secure, audit-ready, and improving over time. The Security Lead ensures their team is certified, trained, and ahead of industry changes, delegating operational execution while embedding governance across service, INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Data Analyst (Insurance Technology) Location: Manchester (Hybrid - 1 day per week in the office) Salary: 35,000 - 50,000 + benefits (DOE) Benefits: 30 days holiday, private medical, enhanced pensioni, discretionary bonus, stock options Want to do more than just pull data and see how your work shapes real products? Join a fast-growing InsurTech that's transforming commercial insurance through data, analytics and technology. You'll work alongside actuaries, underwriters and developers, turning complex data and pricing rules into real-world solutions that change how brokers and insurers operate. This is a rare opportunity to join a small, collaborative team where you'll be trusted to make an impact instead of being lost in layers of process. What you'll be doing Build and maintain interactive dashboards and regular business reports. Run SQL queries to extract, analyse and interpret insurance data. Work with actuaries to design, test and implement rating models and rules. Present insights and recommendations to underwriting, sales and finance teams. Support company-wide reporting and data automation projects. Document processes and continuously improve reporting accuracy and efficiency. What you'll bring Insurance experience to hit the ground running with terminology and pricing concepts Strong SQL and Excel skills; experience with visualisation tools Mathematical mindset with strong attention to detail. Exposure to Python for data analysis or automation. Confident communicator who can explain technical insights to non-technical teams. Organised, curious and able to balance independence with collaboration. Bonus: experience with pricing or rating software. What makes this different Work across data, pricing, and product; genuine variety and visibility. Small, agile team where your ideas get noticed and implemented. Modern tech stack and culture no legacy systems or red tape. A business combining stability with startup energy who are established, profitable, and growing fast. The freedom to learn, experiment, and see your work make a real impact. If you're analytical, hands-on, and want to use data to solve real problems, this is where you'll grow.
Oct 30, 2025
Full time
Data Analyst (Insurance Technology) Location: Manchester (Hybrid - 1 day per week in the office) Salary: 35,000 - 50,000 + benefits (DOE) Benefits: 30 days holiday, private medical, enhanced pensioni, discretionary bonus, stock options Want to do more than just pull data and see how your work shapes real products? Join a fast-growing InsurTech that's transforming commercial insurance through data, analytics and technology. You'll work alongside actuaries, underwriters and developers, turning complex data and pricing rules into real-world solutions that change how brokers and insurers operate. This is a rare opportunity to join a small, collaborative team where you'll be trusted to make an impact instead of being lost in layers of process. What you'll be doing Build and maintain interactive dashboards and regular business reports. Run SQL queries to extract, analyse and interpret insurance data. Work with actuaries to design, test and implement rating models and rules. Present insights and recommendations to underwriting, sales and finance teams. Support company-wide reporting and data automation projects. Document processes and continuously improve reporting accuracy and efficiency. What you'll bring Insurance experience to hit the ground running with terminology and pricing concepts Strong SQL and Excel skills; experience with visualisation tools Mathematical mindset with strong attention to detail. Exposure to Python for data analysis or automation. Confident communicator who can explain technical insights to non-technical teams. Organised, curious and able to balance independence with collaboration. Bonus: experience with pricing or rating software. What makes this different Work across data, pricing, and product; genuine variety and visibility. Small, agile team where your ideas get noticed and implemented. Modern tech stack and culture no legacy systems or red tape. A business combining stability with startup energy who are established, profitable, and growing fast. The freedom to learn, experiment, and see your work make a real impact. If you're analytical, hands-on, and want to use data to solve real problems, this is where you'll grow.
Corporate Tax ACA ACCA ATT CTA FTC Hampshire Southampton Your new company My client is a leading wealth management business, overseeing over £100 billion in customer investments. They offer financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. There is an opportunity for you to join their team on a 12 month fixed term contract. Your new role You will: Be responsible for all corporate tax reporting and compliance work Be responsible for other areas such as Senior Accounting Officer compliance, Corporate Interest Restriction and looking to improve corporation tax system processes Provide or assist the business units with their tax accounting obligations in management and statutory accounts (e.g. current & deferred tax disclosures, tec) Deal with external auditor queries in relation to tax matters in an efficient and timely manner. Provide full corporate tax compliance services (incl. preparation of corporation tax computations and associated tax technical analysis) Provide corporate tax advice to the business units with support from Corporate Tax Business Partner. Be responsible for ensuring Senior Accounting Officer obligations are met for the year, including liaising with areas of the business to gather the information required. Prepare the Corporate Interest Restriction (CIR) return on a yearly basis, ensuring it meets all tax technical requirements. Investigate and implement improvements to tax systems used within the corporation tax compliance process, including looking at any usage of AI. Monitor tax risks and escalate emerging risks as appropriate in line with the Tax Risk Policy and ensure adherence to the Financial Control Framework Provide or assist the business units with their tax accounting obligations in management and statutory accounts (e.g. current & deferred tax disclosures, etc.). What you'll need to succeed You will be a qualified accountant or tax professional. My client will also consider qualified by experience candidates. Alphatax experience will be advantageous. What you'll get in return You will receive a salary dependent on experience of up to £55,000. My client offers a hybrid working model with one day a week in the office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to , or call me now on If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Oct 30, 2025
Full time
Corporate Tax ACA ACCA ATT CTA FTC Hampshire Southampton Your new company My client is a leading wealth management business, overseeing over £100 billion in customer investments. They offer financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. There is an opportunity for you to join their team on a 12 month fixed term contract. Your new role You will: Be responsible for all corporate tax reporting and compliance work Be responsible for other areas such as Senior Accounting Officer compliance, Corporate Interest Restriction and looking to improve corporation tax system processes Provide or assist the business units with their tax accounting obligations in management and statutory accounts (e.g. current & deferred tax disclosures, tec) Deal with external auditor queries in relation to tax matters in an efficient and timely manner. Provide full corporate tax compliance services (incl. preparation of corporation tax computations and associated tax technical analysis) Provide corporate tax advice to the business units with support from Corporate Tax Business Partner. Be responsible for ensuring Senior Accounting Officer obligations are met for the year, including liaising with areas of the business to gather the information required. Prepare the Corporate Interest Restriction (CIR) return on a yearly basis, ensuring it meets all tax technical requirements. Investigate and implement improvements to tax systems used within the corporation tax compliance process, including looking at any usage of AI. Monitor tax risks and escalate emerging risks as appropriate in line with the Tax Risk Policy and ensure adherence to the Financial Control Framework Provide or assist the business units with their tax accounting obligations in management and statutory accounts (e.g. current & deferred tax disclosures, etc.). What you'll need to succeed You will be a qualified accountant or tax professional. My client will also consider qualified by experience candidates. Alphatax experience will be advantageous. What you'll get in return You will receive a salary dependent on experience of up to £55,000. My client offers a hybrid working model with one day a week in the office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to , or call me now on If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Our Global Investment Bank client is seeking a Quant Analyst to join its XVACCR, Collateral & Credit Quantitative Research team on a permanent basis. Strong programming skills in C++, SQL, C#, and VBA. Python is also desirable. This role is ideal for candidates with strong implementation skills and a modelling profile, who are looking to make a significant impact within a global investment bank. Day-to-day of the role: Design and implement pricing models and analytical tools for collateral management (IMVA-CCP, SIMM) and XVA-linked activities. Collaborate with Trading, Risk, and IT teams to deliver robust solutions. Contribute to strategic projects including XVA VaR, SACCR, FRTB-CVA, and RWA optimization. Enhance and maintain XVA libraries and platforms. Support system migrations and platform development for CCP and EMIR Initial Margin. Regularly interact with a broad scope of internal clients, including XVA and Scarce Resources desk, Risk department, and Collateral desk. Study and assess the models' behaviour and performance in close collaboration with the business. Participate in the development of the Collateral management platform and various Front Office and Risk systems migration projects. Required Skills & Qualifications: Front Office experience in a financial institution. Strong programming skills in C++, SQL, C#, and VBA. Python is also desirable. Solid foundation in numerical methods, including Monte Carlo simulations and optimization algorithms. Experience with distributed computing & inter-process communication. Proficiency in multi-threaded programming. Familiarity with Microsoft Office, VC++, VBA, SQL, Access, Oracle. Knowledge of web technologies such as XML, XSLT. Analytical mindset with creative problem-solving abilities. Self-motivated, results-driven, and adaptable to new technologies. Excellent communication skills. Benefits: Competitive salary. Hybrid working model allowing flexibility. Opportunities for professional growth and involvement in strategic projects. Access to cutting-edge technology and tools. To apply for this Quant Analyst position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Oct 30, 2025
Full time
Our Global Investment Bank client is seeking a Quant Analyst to join its XVACCR, Collateral & Credit Quantitative Research team on a permanent basis. Strong programming skills in C++, SQL, C#, and VBA. Python is also desirable. This role is ideal for candidates with strong implementation skills and a modelling profile, who are looking to make a significant impact within a global investment bank. Day-to-day of the role: Design and implement pricing models and analytical tools for collateral management (IMVA-CCP, SIMM) and XVA-linked activities. Collaborate with Trading, Risk, and IT teams to deliver robust solutions. Contribute to strategic projects including XVA VaR, SACCR, FRTB-CVA, and RWA optimization. Enhance and maintain XVA libraries and platforms. Support system migrations and platform development for CCP and EMIR Initial Margin. Regularly interact with a broad scope of internal clients, including XVA and Scarce Resources desk, Risk department, and Collateral desk. Study and assess the models' behaviour and performance in close collaboration with the business. Participate in the development of the Collateral management platform and various Front Office and Risk systems migration projects. Required Skills & Qualifications: Front Office experience in a financial institution. Strong programming skills in C++, SQL, C#, and VBA. Python is also desirable. Solid foundation in numerical methods, including Monte Carlo simulations and optimization algorithms. Experience with distributed computing & inter-process communication. Proficiency in multi-threaded programming. Familiarity with Microsoft Office, VC++, VBA, SQL, Access, Oracle. Knowledge of web technologies such as XML, XSLT. Analytical mindset with creative problem-solving abilities. Self-motivated, results-driven, and adaptable to new technologies. Excellent communication skills. Benefits: Competitive salary. Hybrid working model allowing flexibility. Opportunities for professional growth and involvement in strategic projects. Access to cutting-edge technology and tools. To apply for this Quant Analyst position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Role: Part-time Duty IDVA Based: Co-Located Hammersmith Head Office HYBRID 2 days from home Rate: £20 umb Start Date: ASAP Duration: Until 31st March 2026 Hours: 28 hours 10am 6pm (Thursdays early shift (8am) and evening between 6-9pm on rota basis (approximately every 5-7 weeks) Our client, a specialist charity, are recruiting for a Duty IDVA. The IDVA will work within a dynamic, fast-paced, crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process. Synopsis of duties: Ensure effective access to the service for women and girls and encourage their engagement with services, through multi-agency working and service flexibility. Hold a caseload and work on a rota basis within the team to conduct comprehensive assessments of needs and risk for women experiencing domestic violence referred to our services, carry out short- and longer-term risk management, safety planning and support; and identify and refer to services appropriate to their needs, including attendance at specialist/dedicated courts and MARAC as required. Develop and deliver support plans that include delivery of high-quality face-to-face or telephone crisis intervention, information, advocacy, and support, in respect to criminal and civil remedies, housing, health, welfare rights, children s legislation, and other appropriate interventions. Advise women of their rights and options for seeking help and support from other agencies, making referrals and coordinating the provision of multi-agency support where necessary, and proactively advocate, ensuring barriers to accessing support and protection are minimised. Proactively assess the needs and safety of any children that women using the service may have, ensure that any risks/needs identified are addressed directly with the woman, and take appropriate action to safeguard them. Participate in multi-agency conferences in respect of children and adults at risk as required, providing reports and undertaking actions as necessary. If a client is involved in the criminal justice system as a witness, provide them with information, advocacy, and support as cases progress through the criminal justice system, supporting them to apply for special measures and to give impact statements, to maximise their safety, to help them give the best evidence, and to accompany women to court where necessary. Work with the Senior Services Manager, Team Manager, and Data Insights Analyst to ensure all monitoring and evaluation for the project is accurate and fully maintained, keeping managers informed of any issues and successes. Ensure that agreed case recording and monitoring systems are kept up to date and secure, and write internal and external reports where required, including for safeguarding conferences, team meetings, managers, and others as required. Participate in multi-agency working and focus groups when requested to do so, and follow through on agreed appropriate actions that arise from these. Essential Requirements A relevant qualification, for example, in domestic violence, criminal justice, law, social work, or a related area. A thorough understanding of the dynamics of domestic violence (physical, emotional, and sexual violence, so-called honour-based violence , forced marriage, stalking, and harassment) and its impact on women, children, families, and communities Thorough knowledge of safeguarding practice, procedures, and legislation. At least one year of experience supporting women who have experienced domestic violence, forced marriage, or honour-based violence . Enhanced Adult and Child DBS on the update service or dated within the last 12 months Supporting Futures Consulting acts as both an employer and an agency
Oct 30, 2025
Contractor
Role: Part-time Duty IDVA Based: Co-Located Hammersmith Head Office HYBRID 2 days from home Rate: £20 umb Start Date: ASAP Duration: Until 31st March 2026 Hours: 28 hours 10am 6pm (Thursdays early shift (8am) and evening between 6-9pm on rota basis (approximately every 5-7 weeks) Our client, a specialist charity, are recruiting for a Duty IDVA. The IDVA will work within a dynamic, fast-paced, crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process. Synopsis of duties: Ensure effective access to the service for women and girls and encourage their engagement with services, through multi-agency working and service flexibility. Hold a caseload and work on a rota basis within the team to conduct comprehensive assessments of needs and risk for women experiencing domestic violence referred to our services, carry out short- and longer-term risk management, safety planning and support; and identify and refer to services appropriate to their needs, including attendance at specialist/dedicated courts and MARAC as required. Develop and deliver support plans that include delivery of high-quality face-to-face or telephone crisis intervention, information, advocacy, and support, in respect to criminal and civil remedies, housing, health, welfare rights, children s legislation, and other appropriate interventions. Advise women of their rights and options for seeking help and support from other agencies, making referrals and coordinating the provision of multi-agency support where necessary, and proactively advocate, ensuring barriers to accessing support and protection are minimised. Proactively assess the needs and safety of any children that women using the service may have, ensure that any risks/needs identified are addressed directly with the woman, and take appropriate action to safeguard them. Participate in multi-agency conferences in respect of children and adults at risk as required, providing reports and undertaking actions as necessary. If a client is involved in the criminal justice system as a witness, provide them with information, advocacy, and support as cases progress through the criminal justice system, supporting them to apply for special measures and to give impact statements, to maximise their safety, to help them give the best evidence, and to accompany women to court where necessary. Work with the Senior Services Manager, Team Manager, and Data Insights Analyst to ensure all monitoring and evaluation for the project is accurate and fully maintained, keeping managers informed of any issues and successes. Ensure that agreed case recording and monitoring systems are kept up to date and secure, and write internal and external reports where required, including for safeguarding conferences, team meetings, managers, and others as required. Participate in multi-agency working and focus groups when requested to do so, and follow through on agreed appropriate actions that arise from these. Essential Requirements A relevant qualification, for example, in domestic violence, criminal justice, law, social work, or a related area. A thorough understanding of the dynamics of domestic violence (physical, emotional, and sexual violence, so-called honour-based violence , forced marriage, stalking, and harassment) and its impact on women, children, families, and communities Thorough knowledge of safeguarding practice, procedures, and legislation. At least one year of experience supporting women who have experienced domestic violence, forced marriage, or honour-based violence . Enhanced Adult and Child DBS on the update service or dated within the last 12 months Supporting Futures Consulting acts as both an employer and an agency
We're looking for a Finance Analyst who's curious, detail-driven, and ready to make an impact. If you love turning data into insights, finding smarter ways to do things, and working with great people across the business - this could be the perfect next step for you. You'll start by owning the Purchase-to-Pay (P2P) process, so experience in this area is key. From there, you'll dive into a variety of financial operations - from reporting and process improvement to system optimisation and cross-team projects. Your work will help us boost efficiency, sharpen data accuracy, and empower better decision-making right across the organisation. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing Partnering with stakeholders to understand and enhance end-to-end financial processes, with a focus on data integrity and process efficiency. Delivering weekly analytical insights to support accurate cost allocation and high-quality financial reporting. Tracking performance against financial KPIs and identifying trends, risks, and opportunities for improvement. Investigating and resolving cost coding anomalies and supporting automation initiatives to improve data accuracy. Facilitating cross-functional collaboration to resolve financial queries and ensure alignment on reporting and forecasting. Reviewing financial data to ensure alignment with budget and pricing agreements. Supporting system and process enhancements across finance and IT platforms, with a focus on streamlining workflows and reducing manual intervention. Producing timely and accurate weekly, monthly, and ad-hoc financial reports to support decision-making. Promoting a culture of professionalism, performance, and continuous improvement within the Finance team. Some of the skills and experience we are looking for: Previous experience in Accounts Payable is essential. Strong attention to detail and a proactive approach to problem-solving. Comfortable working with data and financial systems. Good communication skills and the ability to work collaboratively across teams. Advanced Excel user with a focus on streamlining data workflows and improving accuracy. Whatever you do, please don't filter yourself out! We are often flexible when considering an applicant's skills and experience for a role. So, don't be put off if you don't tick all the boxes. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We're an ACCA accredited employer and are committed to ensuring ACCA students, affiliates and members have the right skills, ethics, and competences to add value and drive the business forward. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 30, 2025
Full time
We're looking for a Finance Analyst who's curious, detail-driven, and ready to make an impact. If you love turning data into insights, finding smarter ways to do things, and working with great people across the business - this could be the perfect next step for you. You'll start by owning the Purchase-to-Pay (P2P) process, so experience in this area is key. From there, you'll dive into a variety of financial operations - from reporting and process improvement to system optimisation and cross-team projects. Your work will help us boost efficiency, sharpen data accuracy, and empower better decision-making right across the organisation. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing Partnering with stakeholders to understand and enhance end-to-end financial processes, with a focus on data integrity and process efficiency. Delivering weekly analytical insights to support accurate cost allocation and high-quality financial reporting. Tracking performance against financial KPIs and identifying trends, risks, and opportunities for improvement. Investigating and resolving cost coding anomalies and supporting automation initiatives to improve data accuracy. Facilitating cross-functional collaboration to resolve financial queries and ensure alignment on reporting and forecasting. Reviewing financial data to ensure alignment with budget and pricing agreements. Supporting system and process enhancements across finance and IT platforms, with a focus on streamlining workflows and reducing manual intervention. Producing timely and accurate weekly, monthly, and ad-hoc financial reports to support decision-making. Promoting a culture of professionalism, performance, and continuous improvement within the Finance team. Some of the skills and experience we are looking for: Previous experience in Accounts Payable is essential. Strong attention to detail and a proactive approach to problem-solving. Comfortable working with data and financial systems. Good communication skills and the ability to work collaboratively across teams. Advanced Excel user with a focus on streamlining data workflows and improving accuracy. Whatever you do, please don't filter yourself out! We are often flexible when considering an applicant's skills and experience for a role. So, don't be put off if you don't tick all the boxes. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We're an ACCA accredited employer and are committed to ensuring ACCA students, affiliates and members have the right skills, ethics, and competences to add value and drive the business forward. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We're looking for an IS Senior Analyst for Workplace Mobile Devices to join our IS team here at Booker. Your mission is to keep our mobile systems running smoothly, securely, and efficiently so that we can make life easier for our customers and boost business performance. In this role, you'll be leading our Mobile Phone Team day to day, making sure everything runs like clockwork. That means handling procurement, inventory, and distribution of mobile devices, while also setting up simple policies and processes that actually work. You'll be the go to person for training and supporting your team, and you'll work closely with vendors and service providers to keep things moving at a high standard. We're also looking for someone with solid MPRO5 knowledge. You'll use it to fine tune workflows, support the business, and come up with smart solutions that make our operations even more effective. You will be responsible for Manage project development budgets. Monitor system KPIs. Support delivery of the asset management system roadmap Revenue and Budgeting Mountain cross-department Budgets and Revenue. You will need Good understanding of mobile & tablet devices using Android & IOS operating systems Knowledge of mobile device management systems Good understanding of Workspace One, Knox, Zero Touch, Microsoft Defender for Endpoints, Microsoft Office Suite, Ivanti Endpoint Management, Sophos, Windows OS Technical Problem Solving and Troubleshooting MPRO5 knowledge is highly advantageous Knowledge of wholesale industry business processes. Good people management skills, with proven ability to work effectively with other internal and external teams. Technical project management skills and successful delivery oflarge-scale IT deployments. About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Oct 30, 2025
Full time
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We're looking for an IS Senior Analyst for Workplace Mobile Devices to join our IS team here at Booker. Your mission is to keep our mobile systems running smoothly, securely, and efficiently so that we can make life easier for our customers and boost business performance. In this role, you'll be leading our Mobile Phone Team day to day, making sure everything runs like clockwork. That means handling procurement, inventory, and distribution of mobile devices, while also setting up simple policies and processes that actually work. You'll be the go to person for training and supporting your team, and you'll work closely with vendors and service providers to keep things moving at a high standard. We're also looking for someone with solid MPRO5 knowledge. You'll use it to fine tune workflows, support the business, and come up with smart solutions that make our operations even more effective. You will be responsible for Manage project development budgets. Monitor system KPIs. Support delivery of the asset management system roadmap Revenue and Budgeting Mountain cross-department Budgets and Revenue. You will need Good understanding of mobile & tablet devices using Android & IOS operating systems Knowledge of mobile device management systems Good understanding of Workspace One, Knox, Zero Touch, Microsoft Defender for Endpoints, Microsoft Office Suite, Ivanti Endpoint Management, Sophos, Windows OS Technical Problem Solving and Troubleshooting MPRO5 knowledge is highly advantageous Knowledge of wholesale industry business processes. Good people management skills, with proven ability to work effectively with other internal and external teams. Technical project management skills and successful delivery oflarge-scale IT deployments. About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Solutions Architect - Payments (12-Month Contract) We're looking for an experienced Solutions Architect to join a major transformation programme focused on modernising payments systems . This is a 12-month fixed-term contract offering the chance to shape the architecture of a cloud-native, SaaS-based platform handling multiple UK payment types. What you'll be doing: Define and deliver end-to-end payments architecture across inbound and outbound flows. Work closely with Product Owners, Analysts, and Development teams to ensure solutions are scalable, secure, and resilient. Influence the technical roadmap for UK payment rails , including CHAPS, Bacs, Faster Payments, Direct Debits, and credit cards. Apply your expertise to modern cloud-native solutions , ensuring integration across multiple applications and data sources. Essential skills & experience: Proven experience as a Solutions Architect with a focus on UK payments . Hands-on knowledge of CHAPS, Bacs, Faster Payments, Direct Debits, and credit cards . Experience delivering solutions in large-scale transformation or modernisation programmes . Strong technical understanding of architecture frameworks, scalable design patterns, and cloud platforms (ideally Azure ). Desirable skills: TOGAF certification or equivalent architectural framework experience. Familiarity with payment regulations such as PSD2 / PSD3 . Experience with SaaS or cloud-native platforms . Why this role is exciting: Be part of a major transformation programme with significant technical scope. Shape the next-generation payments ecosystem from the ground up. Join a collaborative, proactive, and friendly team culture with flexible working arrangements (hybrid). Competitive salary with pro-rated bonus and benefits.
Oct 30, 2025
Seasonal
Solutions Architect - Payments (12-Month Contract) We're looking for an experienced Solutions Architect to join a major transformation programme focused on modernising payments systems . This is a 12-month fixed-term contract offering the chance to shape the architecture of a cloud-native, SaaS-based platform handling multiple UK payment types. What you'll be doing: Define and deliver end-to-end payments architecture across inbound and outbound flows. Work closely with Product Owners, Analysts, and Development teams to ensure solutions are scalable, secure, and resilient. Influence the technical roadmap for UK payment rails , including CHAPS, Bacs, Faster Payments, Direct Debits, and credit cards. Apply your expertise to modern cloud-native solutions , ensuring integration across multiple applications and data sources. Essential skills & experience: Proven experience as a Solutions Architect with a focus on UK payments . Hands-on knowledge of CHAPS, Bacs, Faster Payments, Direct Debits, and credit cards . Experience delivering solutions in large-scale transformation or modernisation programmes . Strong technical understanding of architecture frameworks, scalable design patterns, and cloud platforms (ideally Azure ). Desirable skills: TOGAF certification or equivalent architectural framework experience. Familiarity with payment regulations such as PSD2 / PSD3 . Experience with SaaS or cloud-native platforms . Why this role is exciting: Be part of a major transformation programme with significant technical scope. Shape the next-generation payments ecosystem from the ground up. Join a collaborative, proactive, and friendly team culture with flexible working arrangements (hybrid). Competitive salary with pro-rated bonus and benefits.
Salary 52,462 - 60,842, 32 days annual leave (plus bank holidays), hybrid working, generous pension and other benefits Hays Technology are working in partnership with a University based in Birmingham to recruit an IT Student Systems Manager on a permanent basis. The IT Student Systems Manager will lead and manage the IT Student Systems Development team and will be responsible for the IT service ownership, including the development, enhancement, optimisation and maintenance of student systems. The postholder will oversee the integration between these systems and other external systems, ensuring that the systems meet the requirements of the University whilst continuing to evolve and improve to meet emerging needs and opportunities and deliver efficient business processes aligned to the Universities strategic direction. The team will be responsible for the analysis, development and testing of solutions to a high standard and quality to provide performant student systems that are reliable, agile and maintainable. You will be managing a team of Developers, Test Analysts and System Trainers as part of this role. In order to apply, you must have the following skills and experience: Educated to first degree level or holds a relevant professional qualification or equivalent experience. Extensive experience in the use and development of corporate student systems, e.g.: SITS. Ability to manage, lead and develop a team to ensure that staff are effectively and flexibly deployed to deliver consistently high standards of support and customer service. Able to lead on the liaison and coordination with student systems business owners and stakeholders across the University to ensure alignment with business prioritisation, strategic direction and compliance considerations. Experience of the management of student systems, including technical environments, version management and system monitoring. A good understanding of ITIL (Information Technology Infrastructure Library) best practices for managing IT services. A good understanding of information governance. A good knowledge and understanding of current issues in Higher Education. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 30, 2025
Full time
Salary 52,462 - 60,842, 32 days annual leave (plus bank holidays), hybrid working, generous pension and other benefits Hays Technology are working in partnership with a University based in Birmingham to recruit an IT Student Systems Manager on a permanent basis. The IT Student Systems Manager will lead and manage the IT Student Systems Development team and will be responsible for the IT service ownership, including the development, enhancement, optimisation and maintenance of student systems. The postholder will oversee the integration between these systems and other external systems, ensuring that the systems meet the requirements of the University whilst continuing to evolve and improve to meet emerging needs and opportunities and deliver efficient business processes aligned to the Universities strategic direction. The team will be responsible for the analysis, development and testing of solutions to a high standard and quality to provide performant student systems that are reliable, agile and maintainable. You will be managing a team of Developers, Test Analysts and System Trainers as part of this role. In order to apply, you must have the following skills and experience: Educated to first degree level or holds a relevant professional qualification or equivalent experience. Extensive experience in the use and development of corporate student systems, e.g.: SITS. Ability to manage, lead and develop a team to ensure that staff are effectively and flexibly deployed to deliver consistently high standards of support and customer service. Able to lead on the liaison and coordination with student systems business owners and stakeholders across the University to ensure alignment with business prioritisation, strategic direction and compliance considerations. Experience of the management of student systems, including technical environments, version management and system monitoring. A good understanding of ITIL (Information Technology Infrastructure Library) best practices for managing IT services. A good understanding of information governance. A good knowledge and understanding of current issues in Higher Education. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Lead Data Engineer London, UK (Hybrid) Innovative FinTech About the Company: We are partnered with a high-growth FinTech company headquartered in London that is redefining how technology and data can transform financial services. Their mission is to deliver smarter, faster, and more secure financial solutions through cutting-edge platforms powered by data. With rapid expansion and strong investment backing, they are scaling their engineering and data capabilities to support ambitious growth plans. The Role: Our client is seeking a Lead Data Engineer to take ownership of their data infrastructure and lead the build-out of scalable, reliable, and secure data pipelines. This is a senior hands-on role, where you'll also provide technical leadership to a small but growing team. You'll work closely with data scientists, analysts, and software engineers to ensure the company's data strategy underpins their innovative financial products. Key Responsibilities: Lead the design, development, and optimisation of data pipelines and ETL processes. Architect scalable data solutions to support analytics, machine learning, and real-time financial applications. Drive best practices for data engineering, ensuring high levels of data quality, governance, and security. Collaborate with cross-functional teams to integrate data systems with wider product and engineering initiatives. Mentor and guide junior engineers, fostering a culture of knowledge sharing and continuous improvement. Evaluate and implement new technologies, tools, and frameworks to advance the company's data platform. Candidate Profile: Proven experience as a Data Engineer, with strong expertise in designing and managing large-scale data systems. Hands-on proficiency with modern data technologies such as Spark, Kafka, Airflow, or dbt. Strong SQL skills and experience with cloud platforms (Azure preferred). Solid programming background in Python, Scala, or Java. Knowledge of data warehousing solutions (e.g. Snowflake, BigQuery, Redshift). Strong understanding of data governance, security, and compliance (experience within financial services is a plus). Leadership experience, with the ability to mentor, influence, and set technical direction. Excellent communication skills and the ability to work effectively in a fast-paced, evolving environment. Compensation: 85,000 - 100,000 base salary + bonus Hybrid working environment, with offices in central London. The opportunity to play a pivotal role in shaping the data function of a rapidly growing FinTech. Exposure to innovative projects and cutting-edge data technologies. A collaborative, forward-thinking culture that values technical excellence. How to Apply If you're an experienced Lead Data Engineer ready to step into a leadership role and want to make an impact in the FinTech space, we'd love to hear from you. Please apply via LinkedIn or email your CV . Please note, sponsorship is not available for this position.
Oct 30, 2025
Full time
Lead Data Engineer London, UK (Hybrid) Innovative FinTech About the Company: We are partnered with a high-growth FinTech company headquartered in London that is redefining how technology and data can transform financial services. Their mission is to deliver smarter, faster, and more secure financial solutions through cutting-edge platforms powered by data. With rapid expansion and strong investment backing, they are scaling their engineering and data capabilities to support ambitious growth plans. The Role: Our client is seeking a Lead Data Engineer to take ownership of their data infrastructure and lead the build-out of scalable, reliable, and secure data pipelines. This is a senior hands-on role, where you'll also provide technical leadership to a small but growing team. You'll work closely with data scientists, analysts, and software engineers to ensure the company's data strategy underpins their innovative financial products. Key Responsibilities: Lead the design, development, and optimisation of data pipelines and ETL processes. Architect scalable data solutions to support analytics, machine learning, and real-time financial applications. Drive best practices for data engineering, ensuring high levels of data quality, governance, and security. Collaborate with cross-functional teams to integrate data systems with wider product and engineering initiatives. Mentor and guide junior engineers, fostering a culture of knowledge sharing and continuous improvement. Evaluate and implement new technologies, tools, and frameworks to advance the company's data platform. Candidate Profile: Proven experience as a Data Engineer, with strong expertise in designing and managing large-scale data systems. Hands-on proficiency with modern data technologies such as Spark, Kafka, Airflow, or dbt. Strong SQL skills and experience with cloud platforms (Azure preferred). Solid programming background in Python, Scala, or Java. Knowledge of data warehousing solutions (e.g. Snowflake, BigQuery, Redshift). Strong understanding of data governance, security, and compliance (experience within financial services is a plus). Leadership experience, with the ability to mentor, influence, and set technical direction. Excellent communication skills and the ability to work effectively in a fast-paced, evolving environment. Compensation: 85,000 - 100,000 base salary + bonus Hybrid working environment, with offices in central London. The opportunity to play a pivotal role in shaping the data function of a rapidly growing FinTech. Exposure to innovative projects and cutting-edge data technologies. A collaborative, forward-thinking culture that values technical excellence. How to Apply If you're an experienced Lead Data Engineer ready to step into a leadership role and want to make an impact in the FinTech space, we'd love to hear from you. Please apply via LinkedIn or email your CV . Please note, sponsorship is not available for this position.
Comm Finance Analyst to drive decision-making through insightful analysis and effective business partnering Your new company Your new company is one of the world's leading independent retailers, with a vast network of over 2,500 sites across the UK & Ireland, Continental Europe, Australia, and the United States. With a reputation for innovation and operational excellence, they are embarking on a strategic finance transformation initiative following the success of a recent pilot project. Your new role An exciting opportunity has arisen for a commercially minded Senior Commercial Finance Analyst to join a dynamic and fast-paced environment on a 6-month fixed-term contract. This role is pivotal in driving strategic decision-making through insightful analysis and effective business partnering across operational and senior management teams.You'll be responsible for enhancing commercial reporting, supporting budgeting and forecasting, and delivering performance insights that influence long-term investment decisions. The role also involves cross-functional collaboration with shared services and regional teams. Key Duties include: Deliver regular performance reports with actionable insights to stakeholders Lead and facilitate monthly review meetings, driving accountability and follow-through Support budgeting and forecasting processes with trend-based analysis Assist with year-end audit queries related to performance Drive improvements in systems and reporting tools (SAP/POS) Prepare monthly Board Packs and detailed P&L analysis Conduct site-level performance reviews and benchmarking Partner with Regional Managers to improve YOY and bottom-line performance Analyse ROI on brand partnerships and support Capex decision-making Evaluate supplier changes and product launches from a financial perspective Create dashboards and visual reports for non-financial stakeholders What you'll need to succeed Qualified Accountant (ACA/ACCA/CIMA) preferred - Part-qualified or QBE considered Proven experience in a Commercial Finance or FP&A role Strong Excel skills; Financial Modelling desirable Exposure to SAP, SQL, VBA or Macros is a plus Excellent communication and stakeholder management skills Ability to work independently and challenge constructively Experience in multi-site retail or FMCG environments beneficial What you'll get in return You will receive a salary up to £50,000 with good company benefits. You will see clear career progression opportunities from the outset whilst also joining one of the fastest-growing businesses in the North of England. What you need to do now If you're interested in this role, please click "apply" and we will revert to the most relevant applications as soon as possible. If this job isn't quite right for you, but you're a qualified accountant looking for a new job in finance, please contact Benjamin Stanton at the Hays Senior Finance team in Manchester. #
Oct 30, 2025
Full time
Comm Finance Analyst to drive decision-making through insightful analysis and effective business partnering Your new company Your new company is one of the world's leading independent retailers, with a vast network of over 2,500 sites across the UK & Ireland, Continental Europe, Australia, and the United States. With a reputation for innovation and operational excellence, they are embarking on a strategic finance transformation initiative following the success of a recent pilot project. Your new role An exciting opportunity has arisen for a commercially minded Senior Commercial Finance Analyst to join a dynamic and fast-paced environment on a 6-month fixed-term contract. This role is pivotal in driving strategic decision-making through insightful analysis and effective business partnering across operational and senior management teams.You'll be responsible for enhancing commercial reporting, supporting budgeting and forecasting, and delivering performance insights that influence long-term investment decisions. The role also involves cross-functional collaboration with shared services and regional teams. Key Duties include: Deliver regular performance reports with actionable insights to stakeholders Lead and facilitate monthly review meetings, driving accountability and follow-through Support budgeting and forecasting processes with trend-based analysis Assist with year-end audit queries related to performance Drive improvements in systems and reporting tools (SAP/POS) Prepare monthly Board Packs and detailed P&L analysis Conduct site-level performance reviews and benchmarking Partner with Regional Managers to improve YOY and bottom-line performance Analyse ROI on brand partnerships and support Capex decision-making Evaluate supplier changes and product launches from a financial perspective Create dashboards and visual reports for non-financial stakeholders What you'll need to succeed Qualified Accountant (ACA/ACCA/CIMA) preferred - Part-qualified or QBE considered Proven experience in a Commercial Finance or FP&A role Strong Excel skills; Financial Modelling desirable Exposure to SAP, SQL, VBA or Macros is a plus Excellent communication and stakeholder management skills Ability to work independently and challenge constructively Experience in multi-site retail or FMCG environments beneficial What you'll get in return You will receive a salary up to £50,000 with good company benefits. You will see clear career progression opportunities from the outset whilst also joining one of the fastest-growing businesses in the North of England. What you need to do now If you're interested in this role, please click "apply" and we will revert to the most relevant applications as soon as possible. If this job isn't quite right for you, but you're a qualified accountant looking for a new job in finance, please contact Benjamin Stanton at the Hays Senior Finance team in Manchester. #
Security Analyst Cardiff-based office (Hybrid - Very Flexible) Up to 42,000 + Excellent Benefits CPS Group are delighted to be supporting our financial services client in their search for a Security Analyst to join their growing, forward-thinking Security team on a permanent basis. This is an exciting opportunity to play a key role in safeguarding digital infrastructure, enhancing security controls, and ensuring the resilience of systems, networks, and data across both cloud and on-prem environments. If you're passionate about cyber security, thrive in dynamic environments, and want your work to have a tangible impact, this is a fantastic time to join a business that truly values its people, invests in technology, and encourages professional growth. If you have a passion for cyber security, then this is the The Role: Monitor systems, networks, and user activity to detect suspicious behaviour or policy violations Investigate and manage security incidents, carrying out root cause analysis and reporting Deploy, configure, and maintain key security platforms used by the analyst team Conduct vulnerability assessments and coordinate remediation activities Support patch management and compliance reporting Perform regular reviews and health checks on security controls Create and enhance measures to demonstrate the effectiveness of security controls Assist with internal and external security assessments and audits Update and maintain incident response plans, playbooks, and procedures Provide 3rd-line support to IT colleagues and the wider business Technical Skills: SIEM and SOAR platforms Log analytics, rule creation, tuning, and threat hunting Familiarity with security frameworks Azure and M365 security configuration and alert investigation Dashboards and visualisation tools Firewalls (CheckPoint, VMware NSX) Windows Server and Desktop environments XDR solutions - tuning and alert investigation Experience: Ideally, you'll bring around 5+ years' experience in a similar role, such as: IT Security Analyst SOC Analyst Digital Forensics Specialist Senior Network Administrator / Network Engineer Relevant qualifications in IT Security, Cyber Security ect. A proactive, curious, and detail-oriented approach to problem-solving Excellent communication skills, both written and verbal, with the ability to simplify technical issues Confidence working with large data sets and security analytics tools A genuine passion for cyber security and continuous learning If interested, please apply today or contact Sam John at CPS Group for more information: (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>
Oct 30, 2025
Full time
Security Analyst Cardiff-based office (Hybrid - Very Flexible) Up to 42,000 + Excellent Benefits CPS Group are delighted to be supporting our financial services client in their search for a Security Analyst to join their growing, forward-thinking Security team on a permanent basis. This is an exciting opportunity to play a key role in safeguarding digital infrastructure, enhancing security controls, and ensuring the resilience of systems, networks, and data across both cloud and on-prem environments. If you're passionate about cyber security, thrive in dynamic environments, and want your work to have a tangible impact, this is a fantastic time to join a business that truly values its people, invests in technology, and encourages professional growth. If you have a passion for cyber security, then this is the The Role: Monitor systems, networks, and user activity to detect suspicious behaviour or policy violations Investigate and manage security incidents, carrying out root cause analysis and reporting Deploy, configure, and maintain key security platforms used by the analyst team Conduct vulnerability assessments and coordinate remediation activities Support patch management and compliance reporting Perform regular reviews and health checks on security controls Create and enhance measures to demonstrate the effectiveness of security controls Assist with internal and external security assessments and audits Update and maintain incident response plans, playbooks, and procedures Provide 3rd-line support to IT colleagues and the wider business Technical Skills: SIEM and SOAR platforms Log analytics, rule creation, tuning, and threat hunting Familiarity with security frameworks Azure and M365 security configuration and alert investigation Dashboards and visualisation tools Firewalls (CheckPoint, VMware NSX) Windows Server and Desktop environments XDR solutions - tuning and alert investigation Experience: Ideally, you'll bring around 5+ years' experience in a similar role, such as: IT Security Analyst SOC Analyst Digital Forensics Specialist Senior Network Administrator / Network Engineer Relevant qualifications in IT Security, Cyber Security ect. A proactive, curious, and detail-oriented approach to problem-solving Excellent communication skills, both written and verbal, with the ability to simplify technical issues Confidence working with large data sets and security analytics tools A genuine passion for cyber security and continuous learning If interested, please apply today or contact Sam John at CPS Group for more information: (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>
Purple Team Analyst/Cyber Security Analyst - 90,000 base + bonus London - Canary Wharf - 2 days in the office Financial Services Purple Team Analyst/Cyber Security Analyst The Company This financial services business supports a truly global client base, managing trillions of dollars each day. They are looking to hire a Purple Team Analyst/Cyber Security Analyst into a newly created role to support increased Purple Teaming activities within the SecOps Function Purple Team Analyst/Cyber Security Analyst The Role The successful applicant for the Purple Team Analyst/Cyber Security Analyst will be responsible for: Planning, managing and running all Purple teaming activities across the SecOps and wider technology estate Producing playbooks and other documentation relevant to both Purple Teaming and the wider SecOps team Supporting the Threat hunting teams with related activities Engage in security reviews for integrations and new service s Assist with escalations from the SOC team Support with Security risk assessments for all high impact projects Review and update Security protocols to mitigate current threats and best practice Acting as a Subject Matter Expert for Purple Teaming within the wider IT Security Team Purple Team Analyst/Cyber Security Analyst Your background The successful candidate for the Purple Team Analyst/Cyber Security Analyst will have experience with: Planning and executing Purple tests Hands on IT Security analysis and security engineering in particular: Security systems Securing Networks On - call experience Malware analysis, Intrusion detection and Incident Response across a hybrid estate Ensuring a risk based approach to security Monitoring and tuning technical IT Security Controls The ideal Purple Team Analyst/Cyber Security Analyst will need strong people skills and the ability to work across and with multiple teams in the business To find out more, click the apply button now, or call to speak to Abigail Moss. We invite individuals from underrepresented groups to apply for any of our roles and are committed to supporting accessibility needs.
Oct 30, 2025
Full time
Purple Team Analyst/Cyber Security Analyst - 90,000 base + bonus London - Canary Wharf - 2 days in the office Financial Services Purple Team Analyst/Cyber Security Analyst The Company This financial services business supports a truly global client base, managing trillions of dollars each day. They are looking to hire a Purple Team Analyst/Cyber Security Analyst into a newly created role to support increased Purple Teaming activities within the SecOps Function Purple Team Analyst/Cyber Security Analyst The Role The successful applicant for the Purple Team Analyst/Cyber Security Analyst will be responsible for: Planning, managing and running all Purple teaming activities across the SecOps and wider technology estate Producing playbooks and other documentation relevant to both Purple Teaming and the wider SecOps team Supporting the Threat hunting teams with related activities Engage in security reviews for integrations and new service s Assist with escalations from the SOC team Support with Security risk assessments for all high impact projects Review and update Security protocols to mitigate current threats and best practice Acting as a Subject Matter Expert for Purple Teaming within the wider IT Security Team Purple Team Analyst/Cyber Security Analyst Your background The successful candidate for the Purple Team Analyst/Cyber Security Analyst will have experience with: Planning and executing Purple tests Hands on IT Security analysis and security engineering in particular: Security systems Securing Networks On - call experience Malware analysis, Intrusion detection and Incident Response across a hybrid estate Ensuring a risk based approach to security Monitoring and tuning technical IT Security Controls The ideal Purple Team Analyst/Cyber Security Analyst will need strong people skills and the ability to work across and with multiple teams in the business To find out more, click the apply button now, or call to speak to Abigail Moss. We invite individuals from underrepresented groups to apply for any of our roles and are committed to supporting accessibility needs.
Join us as a Data Platform Engineer for our client. At Peregrine, we re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. How Specialist Talent Works: At Peregrine, we find the best talent for our clients. As a permanent employee of Peregrine, with access to all our standard benefits, you will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role: As a Data Platform Engineer in a highly regulated environment, you will be responsible for designing, building, and maintaining secure and scalable data infrastructure that supports both cloud and onpremises platforms. You will play a key role in ensuring that all data systems comply with industry regulations and security standards while enabling efficient access for analytics and operational teams. A strong command of Apache NiFi is essential for this role. You will be expected to design, implement, and maintain data flows using NiFi, ensuring accurate, efficient, and secure data ingestion, transformation, and delivery. You should be adept at identifying and resolving issues within NiFi flows, managing performance bottlenecks, and implementing robust error handling strategies. You ll work closely with cross-functional teams including data architects, compliance officers, and cybersecurity specialists to integrate data from various systems such as databases, APIs, and cloud platforms. Your work will directly support batch processing, real-time streaming, and event-driven data pipelines across a variety of use cases. We re looking for candidates with over 3 years of relevant experience in data engineering, platform engineering, or a related field, with demonstrated hands-on expertise in NiFi and data pipeline design in regulated environments. Responsibilities: Design, develop, and maintain robust and secure data pipelines using NiFi and related big data technologies. • Troubleshoot and optimize NiFi flows, including performance tuning, error resolution, and flow control. • Integrate NiFi with cloud platforms, databases (SQL & NoSQL), APIs, and third-party systems. • Ensure compliance with regulatory and security requirements across data storage, transfer, and access layers. • Support data migration efforts and implement disaster recovery protocols. • Continuously monitor data infrastructure performance and recommend improvements. • Collaborate with cross-functional teams to align data platform capabilities with business needs and compliance requirements. • Maintain documentation of data flows and processes, ensuring knowledge sharing and operational transparency. Skills & Experience: You will have the following skills or proven experience: Apache NiFi Expertise: • Deep understanding of core NiFi concepts: FlowFiles, Processors, Controller Services, Schedulers, Web UI. • Experience designing and optimizing data flows for batch, real-time streaming, and event-driven architectures. • Ability to identify and resolve flow issues, optimize performance, and implement errorhandling strategies. • Optional scripting skills for creating custom NiFi processors. Programming & Data Technologies: • Proficiency in Java and SQL. • Experience with C# and Scala is a plus. • Experience with ETL tools and big data platforms. • Knowledge of data modeling, replication, and query optimization. • Hands-on experience with SQL and NoSQL databases is desirable. • Familiarity with data warehousing solutions (e.g., Snowflake, Redshift, BigQuery) would be beneficial. Data Platform Management: • Comfortable operating in hybrid environments (cloud and on-prem). • Experience integrating diverse data sources and systems. • Understanding of secure data transfer protocols and disaster recovery planning. CI/CD & DevOps Practices: • Experience working with CI/CD pipelines to automate deployment of NiFi flows and data infrastructure components. • Familiarity with tools such as Git, Jenkins, Azure DevOps, or similar. Ways of Working: • Comfortable working in Agile/Scrum environments, participating in sprint planning, stand-ups, and retrospectives. • Experience using Agile collaboration tools (e.g., Jira, Azure DevOps, Confluence). Communication: • Ability to clearly explain technical concepts to both technical and non-technical stakeholders. • Strong written and verbal communication skills. • Experience creating and maintaining technical documentation. Collaboration & Relationship Management: • Proven track record of cross-functional collaboration with product, engineering, security, compliance, and business teams. • Strong interpersonal skills; able to build trust and manage stakeholder expectations. • Able to adapt to diverse working styles and team dynamics. Analytical Thinking & Problem-Solving: • Strong analytical skills for troubleshooting complex data flow and infrastructure issues. • Ability to juggle multiple priorities and adapt to dynamic workloads. • Detail-oriented with a commitment to high-quality delivery. About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for every resourcing need, both now and in the future. Together, we help our clients to engage, develop and harness the skills they need to achieve and grow the workforce they want. We have a range of benefits you will receive alongside your salary. Our culture: At Peregrine we embrace fresh ideas, and we love learning fast. Our solutions are trusted and established, so we have the confidence of knowing we have a solid foundation. We rely on openness and honesty, and we re always ready to help each other out. And we believe that our work can benefit society whether it s finding the digital talent of the future or being a driver for social mobility. Our commitment to diversity: At Peregrine, we re proudly committed to championing diversity and inclusion, with company-wide initiatives to drive greater social mobility and reduce our environmental impact. Our teams represent a huge breadth of cultures, languages, and ethnicities, and over 20 different nationalities. We also employ candidates from a range of educational and socioeconomic backgrounds. Our partnerships with numerous charities ensure that we can stay well-informed and
Oct 30, 2025
Contractor
Join us as a Data Platform Engineer for our client. At Peregrine, we re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. How Specialist Talent Works: At Peregrine, we find the best talent for our clients. As a permanent employee of Peregrine, with access to all our standard benefits, you will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role: As a Data Platform Engineer in a highly regulated environment, you will be responsible for designing, building, and maintaining secure and scalable data infrastructure that supports both cloud and onpremises platforms. You will play a key role in ensuring that all data systems comply with industry regulations and security standards while enabling efficient access for analytics and operational teams. A strong command of Apache NiFi is essential for this role. You will be expected to design, implement, and maintain data flows using NiFi, ensuring accurate, efficient, and secure data ingestion, transformation, and delivery. You should be adept at identifying and resolving issues within NiFi flows, managing performance bottlenecks, and implementing robust error handling strategies. You ll work closely with cross-functional teams including data architects, compliance officers, and cybersecurity specialists to integrate data from various systems such as databases, APIs, and cloud platforms. Your work will directly support batch processing, real-time streaming, and event-driven data pipelines across a variety of use cases. We re looking for candidates with over 3 years of relevant experience in data engineering, platform engineering, or a related field, with demonstrated hands-on expertise in NiFi and data pipeline design in regulated environments. Responsibilities: Design, develop, and maintain robust and secure data pipelines using NiFi and related big data technologies. • Troubleshoot and optimize NiFi flows, including performance tuning, error resolution, and flow control. • Integrate NiFi with cloud platforms, databases (SQL & NoSQL), APIs, and third-party systems. • Ensure compliance with regulatory and security requirements across data storage, transfer, and access layers. • Support data migration efforts and implement disaster recovery protocols. • Continuously monitor data infrastructure performance and recommend improvements. • Collaborate with cross-functional teams to align data platform capabilities with business needs and compliance requirements. • Maintain documentation of data flows and processes, ensuring knowledge sharing and operational transparency. Skills & Experience: You will have the following skills or proven experience: Apache NiFi Expertise: • Deep understanding of core NiFi concepts: FlowFiles, Processors, Controller Services, Schedulers, Web UI. • Experience designing and optimizing data flows for batch, real-time streaming, and event-driven architectures. • Ability to identify and resolve flow issues, optimize performance, and implement errorhandling strategies. • Optional scripting skills for creating custom NiFi processors. Programming & Data Technologies: • Proficiency in Java and SQL. • Experience with C# and Scala is a plus. • Experience with ETL tools and big data platforms. • Knowledge of data modeling, replication, and query optimization. • Hands-on experience with SQL and NoSQL databases is desirable. • Familiarity with data warehousing solutions (e.g., Snowflake, Redshift, BigQuery) would be beneficial. Data Platform Management: • Comfortable operating in hybrid environments (cloud and on-prem). • Experience integrating diverse data sources and systems. • Understanding of secure data transfer protocols and disaster recovery planning. CI/CD & DevOps Practices: • Experience working with CI/CD pipelines to automate deployment of NiFi flows and data infrastructure components. • Familiarity with tools such as Git, Jenkins, Azure DevOps, or similar. Ways of Working: • Comfortable working in Agile/Scrum environments, participating in sprint planning, stand-ups, and retrospectives. • Experience using Agile collaboration tools (e.g., Jira, Azure DevOps, Confluence). Communication: • Ability to clearly explain technical concepts to both technical and non-technical stakeholders. • Strong written and verbal communication skills. • Experience creating and maintaining technical documentation. Collaboration & Relationship Management: • Proven track record of cross-functional collaboration with product, engineering, security, compliance, and business teams. • Strong interpersonal skills; able to build trust and manage stakeholder expectations. • Able to adapt to diverse working styles and team dynamics. Analytical Thinking & Problem-Solving: • Strong analytical skills for troubleshooting complex data flow and infrastructure issues. • Ability to juggle multiple priorities and adapt to dynamic workloads. • Detail-oriented with a commitment to high-quality delivery. About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for every resourcing need, both now and in the future. Together, we help our clients to engage, develop and harness the skills they need to achieve and grow the workforce they want. We have a range of benefits you will receive alongside your salary. Our culture: At Peregrine we embrace fresh ideas, and we love learning fast. Our solutions are trusted and established, so we have the confidence of knowing we have a solid foundation. We rely on openness and honesty, and we re always ready to help each other out. And we believe that our work can benefit society whether it s finding the digital talent of the future or being a driver for social mobility. Our commitment to diversity: At Peregrine, we re proudly committed to championing diversity and inclusion, with company-wide initiatives to drive greater social mobility and reduce our environmental impact. Our teams represent a huge breadth of cultures, languages, and ethnicities, and over 20 different nationalities. We also employ candidates from a range of educational and socioeconomic backgrounds. Our partnerships with numerous charities ensure that we can stay well-informed and
Systems Analyst £33,000 - £36,000 per annum Warwick (office based) VIQU have partnered with a leading organisation that is looking for a Systems Analyst to join their established team. This role offers an excellent opportunity for someone with a foundation in IT application or ERP support to build their technical expertise across SQL, reporting, and system configuration, working under the mentorship click apply for full job details
Oct 30, 2025
Full time
Systems Analyst £33,000 - £36,000 per annum Warwick (office based) VIQU have partnered with a leading organisation that is looking for a Systems Analyst to join their established team. This role offers an excellent opportunity for someone with a foundation in IT application or ERP support to build their technical expertise across SQL, reporting, and system configuration, working under the mentorship click apply for full job details
Senior Technical Operations Preston, Hybrid working 41.94 an hour Umbrella Inside IR35 12 Month Contract role This is a great opportunity to work within one of the UK's leading Defence organisations based remotely with occasional travel to Preston. This role will require full SC Clearance or have the ability to gain. Knowledge: (Recommended 5-10 bullets/statements) - A strong technical background with a detailed knowledge of cyber security, computer networks and operating systems. - Broad and detailed experience of technologies including but not limited to firewalls, IDS/IPS, Active Directory, endpoint protection, Windows Server, Linux, TCP/IP, Networks, Cloud, CDN's and Vulnerability Management. - Analytical background, comfortable analysing and interpreting large and complex data sets and articulating the story behind any observations along with providing conclusions and recommendations. - Detailed knowledge of the current threat landscape, the TTPs frequently employed in those attacks and how we can investigate and mitigate these. - Knowledge and demonstrable experience of the MITRE ATT&CK framework. - Good knowledge of enterprise computing technologies. Skills: - Understanding of enterprise networking and computing - Knowledge of Python 3 programming language - Demonstrable experience in using SOAR tooling and its application - Application of data science against large datasets involving unstructured data and designing data models - Knowledge of using SIEM platforms to identify suspected security events and creating content to enhance the platform - Knowledge of custom API's to leverage the SOAR's functionality - Ability to communicate to other stakeholders across the business - Technical documentation creation - Mentoring junior members of the team - The ability to obtain UK Government security clearance to SC - Relevant industry and vendor qualifications such as CISSP, CISM, CompTIA security+ - Cyber security framework knowledge such as MITRE ATT&CK Qualifications: Relevant IT degree or business degree or equivalent experience PREFERRED For more information please contact Lauren Morley at JAM Recruitment or click apply.
Oct 30, 2025
Contractor
Senior Technical Operations Preston, Hybrid working 41.94 an hour Umbrella Inside IR35 12 Month Contract role This is a great opportunity to work within one of the UK's leading Defence organisations based remotely with occasional travel to Preston. This role will require full SC Clearance or have the ability to gain. Knowledge: (Recommended 5-10 bullets/statements) - A strong technical background with a detailed knowledge of cyber security, computer networks and operating systems. - Broad and detailed experience of technologies including but not limited to firewalls, IDS/IPS, Active Directory, endpoint protection, Windows Server, Linux, TCP/IP, Networks, Cloud, CDN's and Vulnerability Management. - Analytical background, comfortable analysing and interpreting large and complex data sets and articulating the story behind any observations along with providing conclusions and recommendations. - Detailed knowledge of the current threat landscape, the TTPs frequently employed in those attacks and how we can investigate and mitigate these. - Knowledge and demonstrable experience of the MITRE ATT&CK framework. - Good knowledge of enterprise computing technologies. Skills: - Understanding of enterprise networking and computing - Knowledge of Python 3 programming language - Demonstrable experience in using SOAR tooling and its application - Application of data science against large datasets involving unstructured data and designing data models - Knowledge of using SIEM platforms to identify suspected security events and creating content to enhance the platform - Knowledge of custom API's to leverage the SOAR's functionality - Ability to communicate to other stakeholders across the business - Technical documentation creation - Mentoring junior members of the team - The ability to obtain UK Government security clearance to SC - Relevant industry and vendor qualifications such as CISSP, CISM, CompTIA security+ - Cyber security framework knowledge such as MITRE ATT&CK Qualifications: Relevant IT degree or business degree or equivalent experience PREFERRED For more information please contact Lauren Morley at JAM Recruitment or click apply.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Oct 30, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
