Apartment Services Co-Ordinator

Apartment Services Coordinator

£34,000 p.a.
Full-time with flexibility in hours/days

A Top 20 Care Home Group 2025!

Awarded 'One Of The UK s Best Companies To Work For

Eden Court is a deluxe Retirement Village, located in Battersea SW11, boasting 28 luxury independent apartments and a 71 bedded nursing, residential and dementia care home.

We have an exciting opportunity to work alongside and support the owners of the apartments at Eden Court to ensure that they live a fulfilling life.

The Apartment Services Co-ordinator will meet regularly all our owners to discuss, research, plan and book a full schedule of events internally. You will be hosting these ensuring every event runs smoothly. Hours of work for this role are generally 9am-5pm but you will need to be flexible to support evening and weekend events as necessary.

As part of this role you will oversee the owner move-in process to the apartment to ensure that each owner has a successful move-in and transition to life in his or her new home whilst feeling supported and secure.

We are looking for someone with a compassionate, caring nature, calm under pressure with an enthusiastic and creative approach to this role. Good organisational and IT skills are required.

Main Responsibilities

• To organise and prepare in detail a programme of events from initial planning and discussion with owners, ensuring every aspect of the event planned meets the needs of the Apartment owners.
• To minute, prepare, and distribute any documents from meetings in which the Apartment owners are fully involved.
• To consider the varied needs of the Apartment Owners when planning events.
• To negotiate with other members of the Eden Court Team where necessary and appropriate maintenance, hospitality and catering.
• Develop and conduct an owner and family orientation to Eden Court.
• To work 5 days out of 7 which will include some weekends and evenings with ad hoc flexibility as required to meet the needs of the Apartment Owners.
• Conduct well-being checks with every apartment owner at least monthly or more frequently as required.
• Oversee and assist with events as appropriate and in agreement with the Village Manager.
• To offer service at the restaurant/ bar and manage events.
• To support apartment owners with the purchase of essential supplies in emergency situations.
• In the absence of a hostess to serve lunches in the restaurant/ bar.