Used Car - Transaction Manager

About Us

Harmony Auto, an automotive dealership partnered with BYD since 2023, specialises in the sale of new energy vehicles. We are committed to providing intelligent and green travel services, contributing to emissions reduction and sustainable development. We also aim to provide customers with high-quality travel experiences that promote harmony between humans and vehicles.

The Role

We are seeking a dynamic and experienced Transaction Manager to join our Lakeside team at Harmony Auto. You will play a crucial role in driving the profitability and efficiency of our automotive dealership. This position combines sales management responsibilities with transaction oversight, ensuring that our sales team achieves their targets while maintaining exceptional customer service. The ideal candidate will possess strong leadership skills, a strategic mindset, and a proven track record in the automotive industry.

Key responsibilities

• Oversee the daily running of the used car department, including stock levels, pricing, vehicle appraisals, preparation, and forecourt display. Ensure all vehicles are presented to a high standard and ready for sale.
• Motivate, lead and support the sales team to achieve and exceed sales targets. Provide ongoing coaching and mentorship to help team members grow and succeed.
• Produce regular reports for senior management, covering departmental performance, key metrics and stock updates. Use data to inform decisions and drive improvements.
• Ensure all vehicles meet safety and quality standards before being offered for sale. Maintain full compliance with company policies and legal requirements, including FCA regulations.
• Guarantee that all sales follow internal processes and meet regulatory standards. Promote a culture of integrity and professionalism throughout the team.
• Develop and implement strategies to increase sales and profitability. Manage incoming leads effectively and work closely with service departments on in-house vehicle purchases
• Deliver a first-class customer experience at every stage of sales process. Handle complaints or concerns promptly and professionally to build lasting customer relationships.

Requirements

• Proven experience of delivering results at a dealership manager level; preferably as a Transaction Manager, Used Car Manager or similar position.
• Strong understanding of automotive sales processes, financing, and compliance regulations.
• Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Data-driven mindset with proficiency in using sales analytics to inform decision-making.
• Knowledge of Used Car market trends
• Exceptional organisational skills and attention to detail.
• Strong communication skills, both verbal and written.
• Full driving license and clean driving record

Compensation and Benefits

• Highly competitive salary, up to 45,000 basic annual salary with a performance-based bonus, depending on experience.
• Uncapped commission
• 25 days of annual leave plus bank holidays
• Company Car or travel Expenses paid

Job Type: Full-time

Work Location: In person

Equal Opportunities Statement
Harmony Auto UK is committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We are an equal opportunity employer and we aim to ensure that all employment decisions are taken without reference to irrelevant or discriminating criteria. We welcome applications from candidates of all backgrounds and experiences, and are dedicated to creating an environment where everyone can thrive and reach their full potential.

Data Privacy Statement
Harmony Auto UK collects and processes personal data as part of our recruitment process in line with our data protection obligations. This may include information provided in your CV, application form, interviews, and right to work documentation. Your data will be used solely for recruitment purposes and may be shared with relevant internal teams or background check providers as needed. All personal information will be stored securely and automatically deleted after 12 months unless we are informed otherwise. By applying, you consent to us contacting you regarding your application.