Employee Benefits Administrator (IFA Practice)

An excellent opportunity has arisen for an experienced Employee Benefits Administrator to join a highly respected and growing firm based in Mansfield. Our client is a Chartered Employee Benefits specialist and a Platinum Investors in People employer, renowned for delivering outstanding workplace benefits solutions.

This position is ideal for an individual with a strong background in employee benefits administration who enjoys working in a professional, supportive, and client-focused environment.

The Role

As an Employee Benefits Administrator, you will be responsible for the efficient and accurate administration of a portfolio of employee benefit schemes. The role focuses on scheme management, compliance, and client service rather than advisory work.

Key responsibilities include:

• Administering and maintaining a range of employee benefit schemes including pensions, protection, healthcare, and salary sacrifice arrangements
• Acting as a first point of contact for employers, employees, and providers
• Liaising with insurers and providers on new business, renewals, claims, and amendments
• Preparing scheme documentation, renewal packs, and employee communications
• Supporting consultants and directors with reports and client meetings
• Ensuring client records are accurate and compliant with FCA and GDPR requirements
• Assisting with onboarding new employer clients and implementing benefits portals

About You

• Minimum of 3 years' experience in employee benefits administration
• Strong technical understanding of group pensions, group protection, and PMI
• Excellent written and verbal communication skills
• High level of accuracy and attention to detail
• Confident dealing with clients, providers, and internal teams
• Proficient in Microsoft Office and benefits platforms
• Ideally working towards, or holding, relevant CII qualifications

What's on Offer

• Competitive salary (£28,000 - £35,000, dependent on experience)
• Hybrid working (office-based during probation, hybrid thereafter)
• Discretionary annual bonus
• Comprehensive company pension
• Private medical insurance
• Income protection and death in service cover
• Financial planning services and support
• Employee Assistance Programme (EAP)
• On-site parking and EV car scheme
• Exam and professional development support

This is a rare opportunity to join a well-established and growing organisation that genuinely invests in its people and promotes long-term career development within the employee benefits and financial services sector.

To apply or learn more, please submit your CV or contact us confidentially for further details.