Service Advisor

  • The Solution Auto
  • Rogerstone, Gwent
  • Oct 24, 2025
Full time Call Centre / CustomerService

Job Description

Service Advisor

Franchised Motor Dealership - Newport

Our client, the No 1 motor trade employer in the UK, is looking to recruit an experienced Service Advisor to join the team

As a service advisor you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary, you will also be required to promote additional products and services as well as working with the Workshop Controller, Assistant Service Manager and the Aftersales Manager.

Must have experience in the role, ideally within a prestige dealership

A VERY busy workshop, so ability to multi task and work at pace with quality and high customer care/satisfaction

Do you have exceptional customer skills or experience in a customer service advisor role?

Are you an enthusiastic person with passion and drive for the industry?

Do you have career ambitions?

If yes to the above questions, don't hesitate, apply NOW!

Salary:

26.5k basic - 34.5k OTE Uncapped

Monday to Friday 8am - 6pm

1 Saturday morning in 6

Enhanced Holiday Entitlement - 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / community work

Further training and development

Huge career prospects

Interested? Apply in confidence today!

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission