Client Relationship Manager

Client Relationship Manager

Are you passionate about driving growth, cultivating Broker relationships, and making a meaningful impact At MSL, we re looking for a Client Relationship Manager who will play a key role in delivering our sales and distribution strategy while championing ethical selling and regulatory compliance.

What You'll Do

As our Client Relationship Manager, you ll:

• Build and sustain strong Broker relationships to support strategic initiatives and drive growth.
• Ensure that all sales and distribution activities comply with FCA regulatory requirements and deliver great customer outcomes.
• Embed Consumer Duty principles into Broker and Partner arrangements to ensure fair value and consistent alignment with target market needs.
• Foster collaboration across teams (Compliance, Product Governance, Underwriting, and Marketing) to support new business opportunities.
• Champion safe, ethical, and customer-focused sales strategies while monitoring Broker performance and ensuring accountability.
• Play a key role in evolving our operational processes, ensuring efficiency and compliance.

About You

You ll thrive in this role if you:

• Are experienced in managing Broker relationships and delivering commercial results.
• Have a deep understanding of regulatory frameworks like Consumer Duty and are committed to compliance and transparency.
• Are proactive, results-driven, and detail-oriented.
• Excel at building and maintaining stakeholder relationships across internal and external teams.
• Are enthusiastic about driving change and improving customer outcomes.

Why Join Us

At MSL, we re not just redefining specialist insurance markets we re creating a culture of innovation, collaboration, and excellence that puts people first. This is your opportunity to:

• Contribute to a dynamic team and play a pivotal role in shaping our growth strategy.
• Work in an environment focused on fairness, customer satisfaction, and regulatory excellence.
• Access hybrid working, good perks, and a clear path for career development.

Ready to Apply

If this sounds like your next challenge, we d love to hear from you!