Resident Liaison Officer Annual Salary: £18.89 per hour (PAYE) OR £23.95 per hour (Umbrella) Location: Morden, South London Job Type: Full-time temp till end February 2026 We are seeking a Resident Liaison Officer to join a team based in Morden but with frequent travel across Bromley, Lambeth, Lewisham, and Croydon. This role is crucial for developing and implementing our customer contact and stakeholder communication strategy, ensuring that our residents' voices are heard and service promises are delivered effectively. Day-to-day of the role: Participate in and occasionally lead local service resident engagement strategies. Analyse key data to inform service improvement strategies. Facilitate and coordinate responses to customers by working closely with the local housing team, Customer Contact Centre, and Clarion Response. Identify relevant internal and external stakeholders to ensure comprehensive service changes are understood by all parties. Manage customer communications to maintain high satisfaction levels. Organise and attend stakeholder meetings, producing communication materials using various methods. Act as a key member of the Housing Neighbourhood Team, representing the team at meetings and leading smaller project teams as needed. Provide a customer-focused service, ensuring all tasks are completed and that complaints and requests from residents and stakeholders are actioned effectively. Liaise with customers and act as a conduit between all relevant teams within Clarion, keeping all parties informed. Assist in liaising with in-house service providers, M&E contractors, and external subcontractors to ensure top-tier service delivery. Participate in the viewing and sign-up of customers at the handover of Regeneration properties. Ensure compliance with GDPR regulations when processing customer data. Required Skills & Qualifications: Proven experience in a front-line, customer-focused role within the social housing sector. Experience with project management methods and working within a housing association or local authority. Excellent analytical skills with the ability to identify trends and present data effectively. Strong capabilities in letter writing and report composition. Demonstrated ability to build and maintain relationships across geographical boundaries and influence positive change. To apply for the Resident Liaison Officer position, please submit your CV
Oct 24, 2025
Seasonal
Resident Liaison Officer Annual Salary: £18.89 per hour (PAYE) OR £23.95 per hour (Umbrella) Location: Morden, South London Job Type: Full-time temp till end February 2026 We are seeking a Resident Liaison Officer to join a team based in Morden but with frequent travel across Bromley, Lambeth, Lewisham, and Croydon. This role is crucial for developing and implementing our customer contact and stakeholder communication strategy, ensuring that our residents' voices are heard and service promises are delivered effectively. Day-to-day of the role: Participate in and occasionally lead local service resident engagement strategies. Analyse key data to inform service improvement strategies. Facilitate and coordinate responses to customers by working closely with the local housing team, Customer Contact Centre, and Clarion Response. Identify relevant internal and external stakeholders to ensure comprehensive service changes are understood by all parties. Manage customer communications to maintain high satisfaction levels. Organise and attend stakeholder meetings, producing communication materials using various methods. Act as a key member of the Housing Neighbourhood Team, representing the team at meetings and leading smaller project teams as needed. Provide a customer-focused service, ensuring all tasks are completed and that complaints and requests from residents and stakeholders are actioned effectively. Liaise with customers and act as a conduit between all relevant teams within Clarion, keeping all parties informed. Assist in liaising with in-house service providers, M&E contractors, and external subcontractors to ensure top-tier service delivery. Participate in the viewing and sign-up of customers at the handover of Regeneration properties. Ensure compliance with GDPR regulations when processing customer data. Required Skills & Qualifications: Proven experience in a front-line, customer-focused role within the social housing sector. Experience with project management methods and working within a housing association or local authority. Excellent analytical skills with the ability to identify trends and present data effectively. Strong capabilities in letter writing and report composition. Demonstrated ability to build and maintain relationships across geographical boundaries and influence positive change. To apply for the Resident Liaison Officer position, please submit your CV
Russell Taylor is looking for an experienced Resident Liaison Officer/Tenant Liaison Officer to work in Bolton area. You must have a valid driving licence to travel between different locations in Bolton. Working hours: 8am - 430pm Must have the following: Previous RLO/TLO experience Valid driving licence and transport Two recent references are also required before starting on site This is an ongoing role with the potential to become a permanent position. Please click apply or call Lewis on (phone number removed) to discuss! Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Oct 24, 2025
Seasonal
Russell Taylor is looking for an experienced Resident Liaison Officer/Tenant Liaison Officer to work in Bolton area. You must have a valid driving licence to travel between different locations in Bolton. Working hours: 8am - 430pm Must have the following: Previous RLO/TLO experience Valid driving licence and transport Two recent references are also required before starting on site This is an ongoing role with the potential to become a permanent position. Please click apply or call Lewis on (phone number removed) to discuss! Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
A progressive and people-focused principal contractor is looking to appoint a Resident Liaison Officer to support a major long-term façade remediation project in Leeds . With confirmed work secured into 2028, this is an opportunity to join a stable, cash-rich business that continues to invest in its people, its technology, and the future of safer, better-built environments. The initial project runs for over two years and involves internal and external works to student accommodation. You will play a key role in coordinating access, organising handovers, and liaising closely with both the client and multiple trades to ensure rooms are returned to a high standard after works are completed. Projects range in value up to £22 million and include complex schemes across residential towers, stadiums, commercial buildings, and public-sector assets. The company has built strong, long-term partnerships with blue-chip clients and is widely recognised for technical delivery on challenging and sensitive sites. Now targeting further growth, the company is scaling with purpose, aiming to exceed £50 million turnover this year. Backed by a listed parent group with significant financial strength, they operate with a modern, entrepreneurial approach, while maintaining strong family values and a culture of trust and development. Resident Liaison Officer - Salary & Benefits Salary: £40,000 - £55,000 (DOE) 25-30 days holiday + Bank Holidays Pension Scheme Project Bonus Scheme Company Bonus Scheme 4 Years Death in Service Cover Critical Illness Cover Team Social Events Company events and supportive social environment Comprehensive in-house and external Training and Development Access to Udemy and training courses Charity Fundraising Days Office facilities including stocked kitchen and shower Resident Liaison Officer - Job Overview Based full-time on a live project site in Leeds (initial project duration: 2+ years) Coordinating with multiple internal trades to manage works and ensure timely handovers (approx. 30-40 rooms per week) Liaising with the client to organise room access and student vacating arrangements Overseeing the sequence of works including external façade installations and internal reinstatement (e.g., painting & decorating) Ensuring smooth communication between residents, trades, and site management Maintaining daily/weekly handover schedules and resolving access or snagging issues Resident Liaison Officer - Requirements Experience in construction liaison, site coordination or site management Prior experience as a Resident Liaison Officer or similar Strong organisational skills and the ability to manage multiple workflows Confident communicator able to work closely with clients and residents Previous experience in occupied refurbishments or student accommodation preferred Must be based within commutable distance to Leeds What makes this opportunity different? Forward workload confirmed into 2028 Secure financial backing with strong reserves Low staff turnover and clear paths for progression Structured mentoring and access to coaching Real stories of team members doubling their earnings in under three years Weekly culture feedback that informs senior management decisions Training support, flexible working, and long-term incentives including shares Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Oct 24, 2025
Full time
A progressive and people-focused principal contractor is looking to appoint a Resident Liaison Officer to support a major long-term façade remediation project in Leeds . With confirmed work secured into 2028, this is an opportunity to join a stable, cash-rich business that continues to invest in its people, its technology, and the future of safer, better-built environments. The initial project runs for over two years and involves internal and external works to student accommodation. You will play a key role in coordinating access, organising handovers, and liaising closely with both the client and multiple trades to ensure rooms are returned to a high standard after works are completed. Projects range in value up to £22 million and include complex schemes across residential towers, stadiums, commercial buildings, and public-sector assets. The company has built strong, long-term partnerships with blue-chip clients and is widely recognised for technical delivery on challenging and sensitive sites. Now targeting further growth, the company is scaling with purpose, aiming to exceed £50 million turnover this year. Backed by a listed parent group with significant financial strength, they operate with a modern, entrepreneurial approach, while maintaining strong family values and a culture of trust and development. Resident Liaison Officer - Salary & Benefits Salary: £40,000 - £55,000 (DOE) 25-30 days holiday + Bank Holidays Pension Scheme Project Bonus Scheme Company Bonus Scheme 4 Years Death in Service Cover Critical Illness Cover Team Social Events Company events and supportive social environment Comprehensive in-house and external Training and Development Access to Udemy and training courses Charity Fundraising Days Office facilities including stocked kitchen and shower Resident Liaison Officer - Job Overview Based full-time on a live project site in Leeds (initial project duration: 2+ years) Coordinating with multiple internal trades to manage works and ensure timely handovers (approx. 30-40 rooms per week) Liaising with the client to organise room access and student vacating arrangements Overseeing the sequence of works including external façade installations and internal reinstatement (e.g., painting & decorating) Ensuring smooth communication between residents, trades, and site management Maintaining daily/weekly handover schedules and resolving access or snagging issues Resident Liaison Officer - Requirements Experience in construction liaison, site coordination or site management Prior experience as a Resident Liaison Officer or similar Strong organisational skills and the ability to manage multiple workflows Confident communicator able to work closely with clients and residents Previous experience in occupied refurbishments or student accommodation preferred Must be based within commutable distance to Leeds What makes this opportunity different? Forward workload confirmed into 2028 Secure financial backing with strong reserves Low staff turnover and clear paths for progression Structured mentoring and access to coaching Real stories of team members doubling their earnings in under three years Weekly culture feedback that informs senior management decisions Training support, flexible working, and long-term incentives including shares Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
We're recruiting a proactive and resident-focused Housing Support Officer to join a busy Housing Management service. This is a varied, hands-on role supporting tenants, maintaining safe and welcoming neighbourhoods, and ensuring homes and estates are managed efficiently. You'll be the operational heartbeat of the team-providing frontline resident support, managing key administrative processes, and assisting Housing Officers in delivering an excellent service to residents across the borough. The Role Building positive relationships with tenants and supporting a strong, responsive housing service. Manage the team mailbox, providing initial responses or escalating enquiries where appropriate, including MASH enquiries. Support the completion and filing of Introductory Tenancy Audits, ensuring compliance and timely record keeping. Assist with tenancy management administration, including audits, renewals, and tenancy papers. Gather and prepare information and chronologies for medium and high-level tenancy cases to support legal action where required. Support the Housing Management team with onsite compliance checks and ensuring appointments are booked promptly when passed for assistance. Take ownership of estate inspection coordination, ensuring issues are logged, actions completed, and repairs followed up. Provide diary management and appointment scheduling support for the team. Offer housing and transfer advice to residents over the phone and in person, providing clear and accurate guidance. Support with estate-based management tasks, including contractor liaison, neighbourhood management plans and decant arrangements for repairs. Update and maintain accurate tenancy data across Northgate and NECDM systems, supporting Housing Officers in data management and case updates. Assist with monthly data reporting on neighbourhood performance, ensuring information is accurate and submitted on time. Provide administrative support to ensure smooth delivery of services and excellent resident experience across the Housing Management function. Key Requirements Experience in a housing, customer service, or administrative support role within a public sector or social housing environment. Strong interpersonal and communication skills with the ability to handle sensitive enquiries from tenants and residents. Excellent organisational skills, with the ability to manage multiple priorities and maintain attention to detail. Confident using Microsoft Office, Outlook, Excel, and housing management systems (e.g. Northgate / NECDM - training provided). Comfortable working in a fast-paced, hybrid role involving both office-based administration and estate visits. Ability to produce accurate records, reports, and documentation for audits and legal proceedings. A collaborative team player with a positive, proactive attitude and commitment to delivering excellent service to residents. Full UK driving licence would be ideal but not essential What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Oct 24, 2025
Contractor
We're recruiting a proactive and resident-focused Housing Support Officer to join a busy Housing Management service. This is a varied, hands-on role supporting tenants, maintaining safe and welcoming neighbourhoods, and ensuring homes and estates are managed efficiently. You'll be the operational heartbeat of the team-providing frontline resident support, managing key administrative processes, and assisting Housing Officers in delivering an excellent service to residents across the borough. The Role Building positive relationships with tenants and supporting a strong, responsive housing service. Manage the team mailbox, providing initial responses or escalating enquiries where appropriate, including MASH enquiries. Support the completion and filing of Introductory Tenancy Audits, ensuring compliance and timely record keeping. Assist with tenancy management administration, including audits, renewals, and tenancy papers. Gather and prepare information and chronologies for medium and high-level tenancy cases to support legal action where required. Support the Housing Management team with onsite compliance checks and ensuring appointments are booked promptly when passed for assistance. Take ownership of estate inspection coordination, ensuring issues are logged, actions completed, and repairs followed up. Provide diary management and appointment scheduling support for the team. Offer housing and transfer advice to residents over the phone and in person, providing clear and accurate guidance. Support with estate-based management tasks, including contractor liaison, neighbourhood management plans and decant arrangements for repairs. Update and maintain accurate tenancy data across Northgate and NECDM systems, supporting Housing Officers in data management and case updates. Assist with monthly data reporting on neighbourhood performance, ensuring information is accurate and submitted on time. Provide administrative support to ensure smooth delivery of services and excellent resident experience across the Housing Management function. Key Requirements Experience in a housing, customer service, or administrative support role within a public sector or social housing environment. Strong interpersonal and communication skills with the ability to handle sensitive enquiries from tenants and residents. Excellent organisational skills, with the ability to manage multiple priorities and maintain attention to detail. Confident using Microsoft Office, Outlook, Excel, and housing management systems (e.g. Northgate / NECDM - training provided). Comfortable working in a fast-paced, hybrid role involving both office-based administration and estate visits. Ability to produce accurate records, reports, and documentation for audits and legal proceedings. A collaborative team player with a positive, proactive attitude and commitment to delivering excellent service to residents. Full UK driving licence would be ideal but not essential What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Contract Manager - Main Contractor Cladding Re-mediation Projects - London & Home Counties Up to £85,000 + Package My client, who are a national construction contractor who are currently recruiting for an Contract Manager to head up several new cladding re-mediation projects they have recently been awarded. You will mainly work on cladding re-mediation schemes to both private residential and social housing tower blocks (high & low rise). Projects will range from £1 million - £15million, on each project you will be responsible for a team of site managers and Resident liaison officers. The Role; Within this role, you will work along side the Contract manager ensuring P&L, budgets and deadlines are met. You would be responsible for ensuring the level of service and quality is to the highest standard as well as cost control, creating CPP & programming of works and budgeting. Implement strong H&S across all projects. Your direct team will include site management, supervisors, RLO's and sub - contractors. You will report directly in to the Contract Manager and Operations Director who will support you in making the contract a success. The Candidate; The ideal candidate will have extensive building knowledge and experience managing planned maintennce and retrofit contracts. Experience managing multiple site teams, strategically planning projects and an ability to problem solve in complex situations. A good knowledge of up to date legislations and strong organisational skills is also desired. Having an ability to create a strong working environment, where everyone is working as a team to achieve targets and goals on the contract, as well as being able to build strong relationships with the client and your team members. You must also have the following; Experience in large external schemes, cladding re mediation, retrofit, EWI/IWI/CWI, ASHPs, Solar Panels, Loft Insulation, Roofing, Heat pumps Strong Knowledge around BSR and building safety act Ability to manage and drive teams forward on site to ensure safe and timely delivery on projects IT skills are essential and you must be proficient in all Microsoft Office applications such as Excel, Outlook and Word Full UK Driving Licence Building or refurbishment related qualification of demonstrable experience. Health and Safety qualification required such as IOSH, NEBOSH, SMSTS etc Level 3 Leadership & Management Qualification or equivalent or willingness to work towards Previous experience of working within the social housing sector The ideal candidate will ideally have a minimum of 10 years experience within the construction industry Be technically minded. Full UK driving licence. This is an excellent opportunity to join an established and reputable business. My client are offering an excellent salary & package and benefits. If this role is of interest please apply or contact Danny Mangan. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer
Oct 24, 2025
Full time
Contract Manager - Main Contractor Cladding Re-mediation Projects - London & Home Counties Up to £85,000 + Package My client, who are a national construction contractor who are currently recruiting for an Contract Manager to head up several new cladding re-mediation projects they have recently been awarded. You will mainly work on cladding re-mediation schemes to both private residential and social housing tower blocks (high & low rise). Projects will range from £1 million - £15million, on each project you will be responsible for a team of site managers and Resident liaison officers. The Role; Within this role, you will work along side the Contract manager ensuring P&L, budgets and deadlines are met. You would be responsible for ensuring the level of service and quality is to the highest standard as well as cost control, creating CPP & programming of works and budgeting. Implement strong H&S across all projects. Your direct team will include site management, supervisors, RLO's and sub - contractors. You will report directly in to the Contract Manager and Operations Director who will support you in making the contract a success. The Candidate; The ideal candidate will have extensive building knowledge and experience managing planned maintennce and retrofit contracts. Experience managing multiple site teams, strategically planning projects and an ability to problem solve in complex situations. A good knowledge of up to date legislations and strong organisational skills is also desired. Having an ability to create a strong working environment, where everyone is working as a team to achieve targets and goals on the contract, as well as being able to build strong relationships with the client and your team members. You must also have the following; Experience in large external schemes, cladding re mediation, retrofit, EWI/IWI/CWI, ASHPs, Solar Panels, Loft Insulation, Roofing, Heat pumps Strong Knowledge around BSR and building safety act Ability to manage and drive teams forward on site to ensure safe and timely delivery on projects IT skills are essential and you must be proficient in all Microsoft Office applications such as Excel, Outlook and Word Full UK Driving Licence Building or refurbishment related qualification of demonstrable experience. Health and Safety qualification required such as IOSH, NEBOSH, SMSTS etc Level 3 Leadership & Management Qualification or equivalent or willingness to work towards Previous experience of working within the social housing sector The ideal candidate will ideally have a minimum of 10 years experience within the construction industry Be technically minded. Full UK driving licence. This is an excellent opportunity to join an established and reputable business. My client are offering an excellent salary & package and benefits. If this role is of interest please apply or contact Danny Mangan. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer
Resident Liaison Officer - Social Housing Planned Works Covering Yorkshire - areas include Rotherham, Doncaster, Bradford, Leeds, Hull, Selby, York, and Scarborough. Full time, temporary (4 weeks with the possibility to extend) £15.00 - £18.00 per hour (37.5 hour week) We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team deliverin click apply for full job details
Oct 24, 2025
Full time
Resident Liaison Officer - Social Housing Planned Works Covering Yorkshire - areas include Rotherham, Doncaster, Bradford, Leeds, Hull, Selby, York, and Scarborough. Full time, temporary (4 weeks with the possibility to extend) £15.00 - £18.00 per hour (37.5 hour week) We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team deliverin click apply for full job details
Tenant Liaison Officer Wythenshawe, Manchester Salary: £30,000 per annum Key Benefits Basic salary of £27,000 per annum Company car allowance £3,000 32 days annual leave including bank holidays Enhanced company pension scheme Company laptop and phone 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday (1 hour lunch break) Role & Responsibilities Support and consult with residents regarding works to their homes Work with vulnerable tenants accommodating any additional needs they may have Log and record data ensuring polies are procedures are followed in line with GDPR. Carry out site walks and inform tenants of any alterations and problems on site both face to face and via email Ensure a smooth process for tenants throughout work being undertaken Attend consultation events and answer questions Carry out resident inductions including scope of works, condition surveys and evidence photos About the Company Leading retrofit / social housing contractor Approved contractors on several frameworks in the Northwest Opportunities for career growth and development Required Knowledge & Experience Minimum 3 years' experience working as a tenant liaison office / resident liaison officer Full UK driving license. CSCS card Application Process To apply, submit your CV online. Only suitable candidates will be contacted (response expected within 7 days if selected). TSR is committed to equal opportunities and confidentiality. This opportunity is ideal for a motivated individual with FIRAS knowledge who wants to contribute to a growing company with leadership potential and long-term rewards like profit sharing. For further details or questions, let me know! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.
Oct 23, 2025
Full time
Tenant Liaison Officer Wythenshawe, Manchester Salary: £30,000 per annum Key Benefits Basic salary of £27,000 per annum Company car allowance £3,000 32 days annual leave including bank holidays Enhanced company pension scheme Company laptop and phone 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday (1 hour lunch break) Role & Responsibilities Support and consult with residents regarding works to their homes Work with vulnerable tenants accommodating any additional needs they may have Log and record data ensuring polies are procedures are followed in line with GDPR. Carry out site walks and inform tenants of any alterations and problems on site both face to face and via email Ensure a smooth process for tenants throughout work being undertaken Attend consultation events and answer questions Carry out resident inductions including scope of works, condition surveys and evidence photos About the Company Leading retrofit / social housing contractor Approved contractors on several frameworks in the Northwest Opportunities for career growth and development Required Knowledge & Experience Minimum 3 years' experience working as a tenant liaison office / resident liaison officer Full UK driving license. CSCS card Application Process To apply, submit your CV online. Only suitable candidates will be contacted (response expected within 7 days if selected). TSR is committed to equal opportunities and confidentiality. This opportunity is ideal for a motivated individual with FIRAS knowledge who wants to contribute to a growing company with leadership potential and long-term rewards like profit sharing. For further details or questions, let me know! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.
Job summary Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley. Our homes offer a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy. The Role We are recruiting to the new role of Resident Liaison Officer, to respond to enquiries from potential Residents, their families and social work teams. We are looking for an individual with excellent relationship building skills who can understand the emotions and challenges our prospective Residents may face when choosing to move to a care home. Your role will involve liaising with all enquirers, providing them with information about our homes and supporting them throughout the admission process. You will need to have strong administration skills and experience of using a database and the Microsoft office suite and be able to pull reports on all areas of the enquiries and admission process. A sales and marketing background would be an advantage for this role and understanding and respect for the Jewish faith and customs is essential.
Oct 23, 2025
Full time
Job summary Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley. Our homes offer a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy. The Role We are recruiting to the new role of Resident Liaison Officer, to respond to enquiries from potential Residents, their families and social work teams. We are looking for an individual with excellent relationship building skills who can understand the emotions and challenges our prospective Residents may face when choosing to move to a care home. Your role will involve liaising with all enquirers, providing them with information about our homes and supporting them throughout the admission process. You will need to have strong administration skills and experience of using a database and the Microsoft office suite and be able to pull reports on all areas of the enquiries and admission process. A sales and marketing background would be an advantage for this role and understanding and respect for the Jewish faith and customs is essential.
Randstad Construction & Property
Winsford, Cheshire
Site Liaison Officer required for a start in Windsford Randstad required a site liasion officers in Windsford to work evening shifts Pay: 22 an hour CIS Hours: 3:00pm - 10:00pm Days - Friday - Sunday Duties: Meet residents and escort them safely to/from properties. Provide wayfinding for visitors, trades, taxis, and deliveries. Assisting with bin drop off and collection. On call to the resident to provide any assistance needed. The candiate must be friendly, approachable and have the ability to deal with customer queiries. Job imediate start, Must have 2 references from previous employers. If you are interested call (phone number removed) Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Oct 23, 2025
Seasonal
Site Liaison Officer required for a start in Windsford Randstad required a site liasion officers in Windsford to work evening shifts Pay: 22 an hour CIS Hours: 3:00pm - 10:00pm Days - Friday - Sunday Duties: Meet residents and escort them safely to/from properties. Provide wayfinding for visitors, trades, taxis, and deliveries. Assisting with bin drop off and collection. On call to the resident to provide any assistance needed. The candiate must be friendly, approachable and have the ability to deal with customer queiries. Job imediate start, Must have 2 references from previous employers. If you are interested call (phone number removed) Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Parking Appeals & Representation Officer To be responsible to a Team Leader in the Back Office Parking Team for: The post holder will be responsible for investigating and responding to all inquiries and correspondence: Challenges Representations Appeals Charge Certificate And any other correspondence received at all stages of the statutory process in regards to Penalty Charge Notices (PCNs) The post holder will ensure they produce high quality responses to set productivity targets. The post holder will be expected to produce work to a consistently high standard often to strict and tight deadlines. Will be expected to have the knowledge, experience and aptitude to weigh up the evidence of each case to make balanced judgements. The post holder will be expected to obtain and maintain a working knowledge of complex legislation, as it impacts the service area, and ensure compliance with it in all activities. To investigate and respond to Parking Appeals (London Tribunals) collating the required evidence pack for London Tribunals in line with agreed procedures and quality standards. To ensure that the process of investigation, preparation, approval and sending of the evidence pack to London Tribunals is completed within the specified target date. To attend personal appeals as and when required and to act as liaison between the Council and London Tribunals. As the post holder will be required to attend personal hearings a professional and diplomatic approach will be required at all times. To respond to any further communications from London Tribunals within the required timeframes. To provide guidance and advice to other Representations and Appeals Officers on complex issues, proactively liaising with other internal or external bodies to resolve queries. To provide cover for other Appeals and Reps Officers, or Line Management, in their absence to ensure all duties are dealt with effectively. Where necessary for the job role or appropriate for continued development in the role, the post holder may be required to participate in training and development courses made available via the Council s Apprentice Levy funding. To undertake all duties with due regard to the provisions of health and safety regulations and legislation, Data Protection/GDPR, the Council s Equal Opportunities and Customer Care policies To perform all duties in line with Council s staff values showing commitment to improving residents lives and opportunities, demonstrating respect and fairness, taking ownership, working towards doing things better and working together across the council. You may be required to undertake alternative, additional, or ancillary duties from time to time or transfer to another service department within the Council as the Council may direct to meet service user demand in the event of a crisis or emergency.
Oct 23, 2025
Seasonal
Parking Appeals & Representation Officer To be responsible to a Team Leader in the Back Office Parking Team for: The post holder will be responsible for investigating and responding to all inquiries and correspondence: Challenges Representations Appeals Charge Certificate And any other correspondence received at all stages of the statutory process in regards to Penalty Charge Notices (PCNs) The post holder will ensure they produce high quality responses to set productivity targets. The post holder will be expected to produce work to a consistently high standard often to strict and tight deadlines. Will be expected to have the knowledge, experience and aptitude to weigh up the evidence of each case to make balanced judgements. The post holder will be expected to obtain and maintain a working knowledge of complex legislation, as it impacts the service area, and ensure compliance with it in all activities. To investigate and respond to Parking Appeals (London Tribunals) collating the required evidence pack for London Tribunals in line with agreed procedures and quality standards. To ensure that the process of investigation, preparation, approval and sending of the evidence pack to London Tribunals is completed within the specified target date. To attend personal appeals as and when required and to act as liaison between the Council and London Tribunals. As the post holder will be required to attend personal hearings a professional and diplomatic approach will be required at all times. To respond to any further communications from London Tribunals within the required timeframes. To provide guidance and advice to other Representations and Appeals Officers on complex issues, proactively liaising with other internal or external bodies to resolve queries. To provide cover for other Appeals and Reps Officers, or Line Management, in their absence to ensure all duties are dealt with effectively. Where necessary for the job role or appropriate for continued development in the role, the post holder may be required to participate in training and development courses made available via the Council s Apprentice Levy funding. To undertake all duties with due regard to the provisions of health and safety regulations and legislation, Data Protection/GDPR, the Council s Equal Opportunities and Customer Care policies To perform all duties in line with Council s staff values showing commitment to improving residents lives and opportunities, demonstrating respect and fairness, taking ownership, working towards doing things better and working together across the council. You may be required to undertake alternative, additional, or ancillary duties from time to time or transfer to another service department within the Council as the Council may direct to meet service user demand in the event of a crisis or emergency.
Anglian Building Products
Darlington, County Durham
Are you a people-focused professional with excellent communication skills? Do you thrive in a role where you can make a real difference to residents while ensuring smooth project delivery? If so, we have the perfect opportunity for you! We are currently seeking a dedicated Resident Liaison Officer (RLO) to join our growing team on a 12-month temporary contract, supporting our window servicing proj click apply for full job details
Oct 23, 2025
Seasonal
Are you a people-focused professional with excellent communication skills? Do you thrive in a role where you can make a real difference to residents while ensuring smooth project delivery? If so, we have the perfect opportunity for you! We are currently seeking a dedicated Resident Liaison Officer (RLO) to join our growing team on a 12-month temporary contract, supporting our window servicing proj click apply for full job details
Resident Liaison Officer - Social Housing Planned Works Covering Yorkshire - areas include Rotherham, Doncaster, Bradford, Leeds, Hull, Selby, York, and Scarborough. Full time, temporary (4 weeks with the possibility to extend) £15.00 - £18.00 per hour (37.5 hour week) We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned works within Social Housing properties in Yorkshire. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on !
Oct 23, 2025
Full time
Resident Liaison Officer - Social Housing Planned Works Covering Yorkshire - areas include Rotherham, Doncaster, Bradford, Leeds, Hull, Selby, York, and Scarborough. Full time, temporary (4 weeks with the possibility to extend) £15.00 - £18.00 per hour (37.5 hour week) We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned works within Social Housing properties in Yorkshire. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on !
Job Title: Accommodation Administrator Location: Birmingham Contract Type: Temp Hours:30 hours per week, Monday to Friday Hourly Rate / Salary: £12.60 Start Date: ASAP About the Role Are you passionate about delivering exceptional customer service in a housing or accommodation setting? We're looking for a proactive and organised Accommodation Administrator to join our team, supporting a safe, welcoming, and well-managed living environment for key workers. You'll be the first point of contact for residents and play a key role in coordinating bookings, supporting marketing and lettings, managing maintenance issues, and ensuring compliance across the scheme. This is a vital frontline role with a strong customer service and operational focus ideal for someone who thrives in a busy environment and enjoys variety in their day. Key Responsibilities Customer Service & Enquiries: Act as the first point of contact for residents and prospective tenants via phone, email, and in person. Lettings Support: Assist the Marketing & Lettings Officer with advertising vacancies, processing applications, and optimising occupancy. Move-In/Move-Out Coordination: Support residents with key processes including right-to-rent checks, rent/deposit collection, and tenancy documentation. Bookings & Records: Accurately manage bookings, maintain up-to-date occupancy records, and process tenant data in housing systems. Maintenance Coordination: Log and track maintenance requests, liaise with contractors, and follow up to ensure timely resolution. Health & Safety & Compliance: Conduct property inspections and compliance checks to ensure safe, well-maintained accommodation. Stakeholder Liaison: Work with NHS Trusts, universities, and other partners to coordinate key worker placements and support service standards. Feedback & Service Improvement: Gather tenant feedback, support complaint investigations, and assist with service improvement initiatives. About You Essential: Strong customer service and communication skills Able to multitask and manage busy administrative processes efficiently Proficient in Microsoft Office and housing/booking systems Confident in liaising with tenants, contractors, and external stakeholders Desirable: Experience in accommodation, hospitality, or property management Familiarity with tenancy agreements and housing compliance Basic financial admin knowledge (e.g. rent payments, invoicing) Understanding of health & safety in residential settings Why Join Us? Be part of a team making a real difference in the lives of essential key workers Work in a supportive and collaborative environment Develop your skills in property coordination, customer service, and housing management Join an organisation that values wellbeing, inclusion, and professional growth Additional Info No financial responsibility No direct or indirect reports Reporting to: Accommodation Manager
Oct 22, 2025
Seasonal
Job Title: Accommodation Administrator Location: Birmingham Contract Type: Temp Hours:30 hours per week, Monday to Friday Hourly Rate / Salary: £12.60 Start Date: ASAP About the Role Are you passionate about delivering exceptional customer service in a housing or accommodation setting? We're looking for a proactive and organised Accommodation Administrator to join our team, supporting a safe, welcoming, and well-managed living environment for key workers. You'll be the first point of contact for residents and play a key role in coordinating bookings, supporting marketing and lettings, managing maintenance issues, and ensuring compliance across the scheme. This is a vital frontline role with a strong customer service and operational focus ideal for someone who thrives in a busy environment and enjoys variety in their day. Key Responsibilities Customer Service & Enquiries: Act as the first point of contact for residents and prospective tenants via phone, email, and in person. Lettings Support: Assist the Marketing & Lettings Officer with advertising vacancies, processing applications, and optimising occupancy. Move-In/Move-Out Coordination: Support residents with key processes including right-to-rent checks, rent/deposit collection, and tenancy documentation. Bookings & Records: Accurately manage bookings, maintain up-to-date occupancy records, and process tenant data in housing systems. Maintenance Coordination: Log and track maintenance requests, liaise with contractors, and follow up to ensure timely resolution. Health & Safety & Compliance: Conduct property inspections and compliance checks to ensure safe, well-maintained accommodation. Stakeholder Liaison: Work with NHS Trusts, universities, and other partners to coordinate key worker placements and support service standards. Feedback & Service Improvement: Gather tenant feedback, support complaint investigations, and assist with service improvement initiatives. About You Essential: Strong customer service and communication skills Able to multitask and manage busy administrative processes efficiently Proficient in Microsoft Office and housing/booking systems Confident in liaising with tenants, contractors, and external stakeholders Desirable: Experience in accommodation, hospitality, or property management Familiarity with tenancy agreements and housing compliance Basic financial admin knowledge (e.g. rent payments, invoicing) Understanding of health & safety in residential settings Why Join Us? Be part of a team making a real difference in the lives of essential key workers Work in a supportive and collaborative environment Develop your skills in property coordination, customer service, and housing management Join an organisation that values wellbeing, inclusion, and professional growth Additional Info No financial responsibility No direct or indirect reports Reporting to: Accommodation Manager
Are you an experienced Resident Liaison Officer? Have you previously supported any major works programmes? My client is looking for someone who has excellent customer care and the ability to communicate with residents and a range of property and professional advisers efficiently and effectively. The council are looking for someone who can connect with residents and handle the situation with care, as it can be a disruptive time for them. Main Duties: • To be the principal co-ordinating link with residents on major work projects. • To liaise with technical staff, other departments and contractors and their representative in respect of improvement schemes to Council properties. • Ensuring work is undertaken in accordance with agreed briefs, specifications, and quality standards. • Engage with tenants and support agencies so that tenants have appropriate support to facilitate access for major works. • Work with the Project Managers, Tenancy Management Team, and Anti-Social Behaviour Team to contribute towards the successful delivery of the capital programme. If you have the desired skills, and this role sounds like something you would enjoy then apply today! The managers understand the stress of the role and are keen to support you to become the best you can be, while offering a strong rate of pay!
Oct 22, 2025
Seasonal
Are you an experienced Resident Liaison Officer? Have you previously supported any major works programmes? My client is looking for someone who has excellent customer care and the ability to communicate with residents and a range of property and professional advisers efficiently and effectively. The council are looking for someone who can connect with residents and handle the situation with care, as it can be a disruptive time for them. Main Duties: • To be the principal co-ordinating link with residents on major work projects. • To liaise with technical staff, other departments and contractors and their representative in respect of improvement schemes to Council properties. • Ensuring work is undertaken in accordance with agreed briefs, specifications, and quality standards. • Engage with tenants and support agencies so that tenants have appropriate support to facilitate access for major works. • Work with the Project Managers, Tenancy Management Team, and Anti-Social Behaviour Team to contribute towards the successful delivery of the capital programme. If you have the desired skills, and this role sounds like something you would enjoy then apply today! The managers understand the stress of the role and are keen to support you to become the best you can be, while offering a strong rate of pay!
Hackney Learning Trust We are seeing both full- time and part time Nursery Education Officers to join our centres on a permanent basis. Clapton Park - Seeking 6 Full Time and 1 Part Time (2.5 days 18 hours per week) Nursery Education Officers. Ann Tayler - 1 Full Time and 1 Part Time (3 days 21.6 hours per week) Nursery Education Officers. Hackney Education provides a range of services to support the education of children, young people and adults in our inner London borough. Hackney is one of the UK's highest performing local authorities, serving one of London's best places to live and work. Within our diverse borough we serve a wide range of children and young people. We have a particular focus on supporting less advantaged families: Hackney figures in the 10% most deprived boroughs in England on a number of measures. Hackney Education's key priority is to improve the life chances of every child, young person and learner: making Hackney the most forward looking education system in the UK, where schools, settings and partners provide an exciting environment which ensures inclusion and success for everyone. We see our borough as being one of the best places in the country for young people to grow, learn, develop and achieve -and one of the best places for colleagues to work and thrive in our education system. Join Hackney Education as a Nursery Education Officer! Are you passionate about early years education and dedicated to helping every child reach their full potential? Hackney Education is looking for a skilled and enthusiastic Nursery Education Officer (NEO) to join our Learning & Standards Children's Centres Directorate. The Role As a Nursery Education Officer, you'll be a vital part of a team delivering high-quality, stimulating, and challenging activities for children aged 0-5 (and older during school holidays). Working under the guidance of a Room Leader, Senior, or Teacher, you'll collaborate to devise and implement planned activity programs in line with the Early Years curriculum. Key Responsibilities Curriculum Delivery: Take responsibility for agreed learning activities and support and extend children's learning, encouraging their development, independence, initiative, and problem-solving skills. Child Welfare & Support: Maintain respectful, warm, and responsive interactions with children. You'll support children with Special Educational Needs (SEN), including initiating and implementing EHCPs and IEPs in liaison with the SENCO. You must promote and safeguard the welfare of all children. Family Partnership: Foster and develop good relationships with parents/carers, ensuring planning is in partnership with them and valuing their involvement. This includes overseeing the settling-in process and initial home visits (accompanied by a colleague). Essential Care & Duties: Assist children with dressing, undressing, mealtimes (serving and feeding), mobility, independence, and toileting. You will also attend to sick or injured children, applying First Aid as necessary. An NVQ3 qualification in childcare learning & development or equivalent is essential for this role. You will be required to work flexible hours as the centres operates a shift system. If you have a strong commitment to furthering equalities and want to deliver an outstanding service in a supportive, team-focused environment, we want to hear from you! Apply now and help us make a difference in the lives of Hackney's children and families! Interested? Please apply via our website and note which centre(s) you are applying for: Job Title: Nursery Education Officer. Salary: Scale 5, £34,359 to £35,892 (pro rata for part time). Terms and Conditions: Full-time and Part-time, Permanent. Closing date: 17 November 2025 (22:59). Interviews: W/c 24 November 2025. Hackney Education is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment. As this role involves regulated activity, the successful applicant will be required to undertake an enhanced DBS check and additional pre-employment checks in line with Keeping Children Safe in Education statutory guidance. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people and people from a black and ethnic minority background as these groups are currently under represented in our workforce.
Oct 21, 2025
Full time
Hackney Learning Trust We are seeing both full- time and part time Nursery Education Officers to join our centres on a permanent basis. Clapton Park - Seeking 6 Full Time and 1 Part Time (2.5 days 18 hours per week) Nursery Education Officers. Ann Tayler - 1 Full Time and 1 Part Time (3 days 21.6 hours per week) Nursery Education Officers. Hackney Education provides a range of services to support the education of children, young people and adults in our inner London borough. Hackney is one of the UK's highest performing local authorities, serving one of London's best places to live and work. Within our diverse borough we serve a wide range of children and young people. We have a particular focus on supporting less advantaged families: Hackney figures in the 10% most deprived boroughs in England on a number of measures. Hackney Education's key priority is to improve the life chances of every child, young person and learner: making Hackney the most forward looking education system in the UK, where schools, settings and partners provide an exciting environment which ensures inclusion and success for everyone. We see our borough as being one of the best places in the country for young people to grow, learn, develop and achieve -and one of the best places for colleagues to work and thrive in our education system. Join Hackney Education as a Nursery Education Officer! Are you passionate about early years education and dedicated to helping every child reach their full potential? Hackney Education is looking for a skilled and enthusiastic Nursery Education Officer (NEO) to join our Learning & Standards Children's Centres Directorate. The Role As a Nursery Education Officer, you'll be a vital part of a team delivering high-quality, stimulating, and challenging activities for children aged 0-5 (and older during school holidays). Working under the guidance of a Room Leader, Senior, or Teacher, you'll collaborate to devise and implement planned activity programs in line with the Early Years curriculum. Key Responsibilities Curriculum Delivery: Take responsibility for agreed learning activities and support and extend children's learning, encouraging their development, independence, initiative, and problem-solving skills. Child Welfare & Support: Maintain respectful, warm, and responsive interactions with children. You'll support children with Special Educational Needs (SEN), including initiating and implementing EHCPs and IEPs in liaison with the SENCO. You must promote and safeguard the welfare of all children. Family Partnership: Foster and develop good relationships with parents/carers, ensuring planning is in partnership with them and valuing their involvement. This includes overseeing the settling-in process and initial home visits (accompanied by a colleague). Essential Care & Duties: Assist children with dressing, undressing, mealtimes (serving and feeding), mobility, independence, and toileting. You will also attend to sick or injured children, applying First Aid as necessary. An NVQ3 qualification in childcare learning & development or equivalent is essential for this role. You will be required to work flexible hours as the centres operates a shift system. If you have a strong commitment to furthering equalities and want to deliver an outstanding service in a supportive, team-focused environment, we want to hear from you! Apply now and help us make a difference in the lives of Hackney's children and families! Interested? Please apply via our website and note which centre(s) you are applying for: Job Title: Nursery Education Officer. Salary: Scale 5, £34,359 to £35,892 (pro rata for part time). Terms and Conditions: Full-time and Part-time, Permanent. Closing date: 17 November 2025 (22:59). Interviews: W/c 24 November 2025. Hackney Education is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment. As this role involves regulated activity, the successful applicant will be required to undertake an enhanced DBS check and additional pre-employment checks in line with Keeping Children Safe in Education statutory guidance. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people and people from a black and ethnic minority background as these groups are currently under represented in our workforce.
Hackney Learning Trust We are seeing both full- time and part time Nursery Education Officers to join our centres on a permanent basis. Clapton Park - Seeking 6 Full Time and 1 Part Time (2.5 days 18 hours per week) Nursery Education Officers. Ann Tayler - 1 Full Time and 1 Part Time (3 days 21.6 hours per week) Nursery Education Officers. Hackney Education provides a range of services to support the education of children, young people and adults in our inner London borough. Hackney is one of the UK's highest performing local authorities, serving one of London's best places to live and work. Within our diverse borough we serve a wide range of children and young people. We have a particular focus on supporting less advantaged families: Hackney figures in the 10% most deprived boroughs in England on a number of measures. Hackney Education's key priority is to improve the life chances of every child, young person and learner: making Hackney the most forward looking education system in the UK, where schools, settings and partners provide an exciting environment which ensures inclusion and success for everyone. We see our borough as being one of the best places in the country for young people to grow, learn, develop and achieve -and one of the best places for colleagues to work and thrive in our education system. Join Hackney Education as a Nursery Education Officer! Are you passionate about early years education and dedicated to helping every child reach their full potential? Hackney Education is looking for a skilled and enthusiastic Nursery Education Officer (NEO) to join our Learning & Standards Children's Centres Directorate. The Role As a Nursery Education Officer, you'll be a vital part of a team delivering high-quality, stimulating, and challenging activities for children aged 0-5 (and older during school holidays). Working under the guidance of a Room Leader, Senior, or Teacher, you'll collaborate to devise and implement planned activity programs in line with the Early Years curriculum. Key Responsibilities Curriculum Delivery: Take responsibility for agreed learning activities and support and extend children's learning, encouraging their development, independence, initiative, and problem-solving skills. Child Welfare & Support: Maintain respectful, warm, and responsive interactions with children. You'll support children with Special Educational Needs (SEN), including initiating and implementing EHCPs and IEPs in liaison with the SENCO. You must promote and safeguard the welfare of all children. Family Partnership: Foster and develop good relationships with parents/carers, ensuring planning is in partnership with them and valuing their involvement. This includes overseeing the settling-in process and initial home visits (accompanied by a colleague). Essential Care & Duties: Assist children with dressing, undressing, mealtimes (serving and feeding), mobility, independence, and toileting. You will also attend to sick or injured children, applying First Aid as necessary. An NVQ3 qualification in childcare learning & development or equivalent is essential for this role. You will be required to work flexible hours as the centres operates a shift system. If you have a strong commitment to furthering equalities and want to deliver an outstanding service in a supportive, team-focused environment, we want to hear from you! Apply now and help us make a difference in the lives of Hackney's children and families! Interested? Please apply via our website and note which centre(s) you are applying for: Job Title: Nursery Education Officer. Salary: Scale 5, £34,359 to £35,892 (pro rata for part time). Terms and Conditions: Full-time and Part-time, Permanent. Closing date: 17 November 2025 (22:59). Interviews: W/c 24 November 2025. Hackney Education is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment. As this role involves regulated activity, the successful applicant will be required to undertake an enhanced DBS check and additional pre-employment checks in line with Keeping Children Safe in Education statutory guidance. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people and people from a black and ethnic minority background as these groups are currently under represented in our workforce.
Oct 21, 2025
Full time
Hackney Learning Trust We are seeing both full- time and part time Nursery Education Officers to join our centres on a permanent basis. Clapton Park - Seeking 6 Full Time and 1 Part Time (2.5 days 18 hours per week) Nursery Education Officers. Ann Tayler - 1 Full Time and 1 Part Time (3 days 21.6 hours per week) Nursery Education Officers. Hackney Education provides a range of services to support the education of children, young people and adults in our inner London borough. Hackney is one of the UK's highest performing local authorities, serving one of London's best places to live and work. Within our diverse borough we serve a wide range of children and young people. We have a particular focus on supporting less advantaged families: Hackney figures in the 10% most deprived boroughs in England on a number of measures. Hackney Education's key priority is to improve the life chances of every child, young person and learner: making Hackney the most forward looking education system in the UK, where schools, settings and partners provide an exciting environment which ensures inclusion and success for everyone. We see our borough as being one of the best places in the country for young people to grow, learn, develop and achieve -and one of the best places for colleagues to work and thrive in our education system. Join Hackney Education as a Nursery Education Officer! Are you passionate about early years education and dedicated to helping every child reach their full potential? Hackney Education is looking for a skilled and enthusiastic Nursery Education Officer (NEO) to join our Learning & Standards Children's Centres Directorate. The Role As a Nursery Education Officer, you'll be a vital part of a team delivering high-quality, stimulating, and challenging activities for children aged 0-5 (and older during school holidays). Working under the guidance of a Room Leader, Senior, or Teacher, you'll collaborate to devise and implement planned activity programs in line with the Early Years curriculum. Key Responsibilities Curriculum Delivery: Take responsibility for agreed learning activities and support and extend children's learning, encouraging their development, independence, initiative, and problem-solving skills. Child Welfare & Support: Maintain respectful, warm, and responsive interactions with children. You'll support children with Special Educational Needs (SEN), including initiating and implementing EHCPs and IEPs in liaison with the SENCO. You must promote and safeguard the welfare of all children. Family Partnership: Foster and develop good relationships with parents/carers, ensuring planning is in partnership with them and valuing their involvement. This includes overseeing the settling-in process and initial home visits (accompanied by a colleague). Essential Care & Duties: Assist children with dressing, undressing, mealtimes (serving and feeding), mobility, independence, and toileting. You will also attend to sick or injured children, applying First Aid as necessary. An NVQ3 qualification in childcare learning & development or equivalent is essential for this role. You will be required to work flexible hours as the centres operates a shift system. If you have a strong commitment to furthering equalities and want to deliver an outstanding service in a supportive, team-focused environment, we want to hear from you! Apply now and help us make a difference in the lives of Hackney's children and families! Interested? Please apply via our website and note which centre(s) you are applying for: Job Title: Nursery Education Officer. Salary: Scale 5, £34,359 to £35,892 (pro rata for part time). Terms and Conditions: Full-time and Part-time, Permanent. Closing date: 17 November 2025 (22:59). Interviews: W/c 24 November 2025. Hackney Education is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment. As this role involves regulated activity, the successful applicant will be required to undertake an enhanced DBS check and additional pre-employment checks in line with Keeping Children Safe in Education statutory guidance. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people and people from a black and ethnic minority background as these groups are currently under represented in our workforce.
We are now recruiting for a Tenant Liaison Officer in Manchester. This is a temporary position for a minimum of 6-8 weeks, on a full-time basis, working 40 hours a week. We are offering hourly rates between £15 and £17 an hour. Your new role Act as the first point of contact for tenants throughout the project Provide clear updates on work schedules, access requirements, and progress Handle queries and complaints with professionalism and empathy Liaise with site managers and contractors to coordinate resident needs Maintain accurate records of communications and appointments What you'll need to succeed Previous experience in a TLO, CLO, Resident Liaison, or similar role Ability to work independently and manage multiple priorities Full UK Driving Licence What you'll get in return Competitive Hourly Rates Option to be paid PAYE or Umbrella Full-Time Working Hours What you need to do now If you're interested in this role and have the relevant experience, click 'apply now' to forward an up-to-date copy of your CV, or call Dionne now on .If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 20, 2025
Seasonal
We are now recruiting for a Tenant Liaison Officer in Manchester. This is a temporary position for a minimum of 6-8 weeks, on a full-time basis, working 40 hours a week. We are offering hourly rates between £15 and £17 an hour. Your new role Act as the first point of contact for tenants throughout the project Provide clear updates on work schedules, access requirements, and progress Handle queries and complaints with professionalism and empathy Liaise with site managers and contractors to coordinate resident needs Maintain accurate records of communications and appointments What you'll need to succeed Previous experience in a TLO, CLO, Resident Liaison, or similar role Ability to work independently and manage multiple priorities Full UK Driving Licence What you'll get in return Competitive Hourly Rates Option to be paid PAYE or Umbrella Full-Time Working Hours What you need to do now If you're interested in this role and have the relevant experience, click 'apply now' to forward an up-to-date copy of your CV, or call Dionne now on .If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Annual salary: up to £28,917.00 Resident Liaison Officer Cambridge, Cottenham Full Time Permanent Salary up to £28,917 per annum 42.5 hours per week Monday - Friday "Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio-enhancing homes, increasing energy efficiency, and making a real difference in communities click apply for full job details
Oct 19, 2025
Full time
Annual salary: up to £28,917.00 Resident Liaison Officer Cambridge, Cottenham Full Time Permanent Salary up to £28,917 per annum 42.5 hours per week Monday - Friday "Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio-enhancing homes, increasing energy efficiency, and making a real difference in communities click apply for full job details
We are seeking an experienced Resident Liaison Officer to provide support within the social housing sector, who can ensure smooth process when engaging directly with residents and liaising with contractors for vital kitchen and bathroom works in Birmingham. Job title: Resident Liaison Officer Location: West Midlands- Birmingham and Coventry Contract: Permanent Salary: 29,000 - 34,000 Key Responsibilities as a Resident Liaison Officer: Act as the main point of contact for residents during kitchen and bathroom upgrades Book appointments, send letters, and manage no access issues Door knocking and face-to-face visits with residents as needed Liaise with contractors to ensure works are delivered smoothly and on schedule Support residents with queries and complaints Requirements of a Resident Liaison Officer: Strong organisational and administrative skills. Desirable leasehold experience Excellent verbal and written communication abilities. Full UK driving licence and access to a vehicle. Proficient with basic computer systems (emails, Word, CRM, etc). If this Resident Liaison Officer role is for you then please apply or contact (url removed)
Oct 18, 2025
Full time
We are seeking an experienced Resident Liaison Officer to provide support within the social housing sector, who can ensure smooth process when engaging directly with residents and liaising with contractors for vital kitchen and bathroom works in Birmingham. Job title: Resident Liaison Officer Location: West Midlands- Birmingham and Coventry Contract: Permanent Salary: 29,000 - 34,000 Key Responsibilities as a Resident Liaison Officer: Act as the main point of contact for residents during kitchen and bathroom upgrades Book appointments, send letters, and manage no access issues Door knocking and face-to-face visits with residents as needed Liaise with contractors to ensure works are delivered smoothly and on schedule Support residents with queries and complaints Requirements of a Resident Liaison Officer: Strong organisational and administrative skills. Desirable leasehold experience Excellent verbal and written communication abilities. Full UK driving licence and access to a vehicle. Proficient with basic computer systems (emails, Word, CRM, etc). If this Resident Liaison Officer role is for you then please apply or contact (url removed)
Job Specification: Resident Liaison Officer (RLO) Location: Based in the Stevenage to Kings Cross are Contract Type: Long term Temporary (potential for perm) Rate: £17 - £22 per hour Fuel Allowance: Paid at 45p per mile The Opportunity An immediate opportunity is available for a proactive and experienced Resident Liaison Officer to join a temporary contract with Origin Housing . The role is focused on a variety of internal works, including a comprehensive Kitchen, Bathroom program. You will be responsible for managing resident communication and ensuring the smooth delivery of works across a broad geographic area. Due to the size of the patch, which spans from Stevenage to Kings Cross , this is a mobile role that requires daily travel. You will need to travel frequently to and from properties to engage directly with residents. Key Responsibilities Resident Communication: Serve as the primary point of contact for residents, visiting properties to provide updates and manage expectations regarding all aspects of the K&B programme. Logistics and Coordination: Work closely with the project management team and contractors to coordinate access, schedule works, and ensure timely completion with minimal disruption to residents. Issue Resolution: Proactively identify and resolve resident queries and concerns with a professional, compassionate, and solution-oriented approach. Documentation: Maintain detailed and accurate records of all resident interactions and project milestones, providing regular progress reports. Stakeholder Engagement: Act as a key link between residents, the project team, and the client, fostering positive relationships and ensuring project goals are met. Candidate Profile Experience: Proven experience as a Resident Liaison Officer, with a strong background in K&B or similar internal works projects. Flexibility & Mobility: A full UK driving license and your own vehicle are essential . You will receive a fuel allowance paid at 45p per mile . You must be comfortable with extensive daily travel covering a large area. Location: The ideal candidate will be based in the North London or Stevenage area to facilitate efficient travel across the patch. Interpersonal Skills: Exceptional communication skills and a friendly, empathetic demeanour are crucial for building trust and rapport with residents. Organisational Skills: The ability to manage multiple tasks and prioritise effectively in a dynamic, fast-paced environment. Salary & Benefits Rate: £17 - £22 per hour Fuel Allowance: Paid at 45p per mile Contract: Temporary until Christmas, with a strong possibility of extension
Oct 07, 2025
Full time
Job Specification: Resident Liaison Officer (RLO) Location: Based in the Stevenage to Kings Cross are Contract Type: Long term Temporary (potential for perm) Rate: £17 - £22 per hour Fuel Allowance: Paid at 45p per mile The Opportunity An immediate opportunity is available for a proactive and experienced Resident Liaison Officer to join a temporary contract with Origin Housing . The role is focused on a variety of internal works, including a comprehensive Kitchen, Bathroom program. You will be responsible for managing resident communication and ensuring the smooth delivery of works across a broad geographic area. Due to the size of the patch, which spans from Stevenage to Kings Cross , this is a mobile role that requires daily travel. You will need to travel frequently to and from properties to engage directly with residents. Key Responsibilities Resident Communication: Serve as the primary point of contact for residents, visiting properties to provide updates and manage expectations regarding all aspects of the K&B programme. Logistics and Coordination: Work closely with the project management team and contractors to coordinate access, schedule works, and ensure timely completion with minimal disruption to residents. Issue Resolution: Proactively identify and resolve resident queries and concerns with a professional, compassionate, and solution-oriented approach. Documentation: Maintain detailed and accurate records of all resident interactions and project milestones, providing regular progress reports. Stakeholder Engagement: Act as a key link between residents, the project team, and the client, fostering positive relationships and ensuring project goals are met. Candidate Profile Experience: Proven experience as a Resident Liaison Officer, with a strong background in K&B or similar internal works projects. Flexibility & Mobility: A full UK driving license and your own vehicle are essential . You will receive a fuel allowance paid at 45p per mile . You must be comfortable with extensive daily travel covering a large area. Location: The ideal candidate will be based in the North London or Stevenage area to facilitate efficient travel across the patch. Interpersonal Skills: Exceptional communication skills and a friendly, empathetic demeanour are crucial for building trust and rapport with residents. Organisational Skills: The ability to manage multiple tasks and prioritise effectively in a dynamic, fast-paced environment. Salary & Benefits Rate: £17 - £22 per hour Fuel Allowance: Paid at 45p per mile Contract: Temporary until Christmas, with a strong possibility of extension
