53 jobs found

The Company: MandM Direct is one of Europe's leading off-price retailers, with over 3 million customers shopping with us every year. In today's hypercompetitive environment, building a brand that our customers can trust is more important than ever. Our long term success is due to our fast-paced, innovative and adaptable environment which continues to keep up with the market's demands. The Role: We are seeking temporary Customer Support Operators to join our team at our Head Office in Hereford, Herefordshire. We are looking for adaptable, customer-focused individuals to support our Contact Centre during our busy peak period. As a Customer Support Operator, your main responsibility will be to professionally handle customer inquiries via online messages, including questions about deliveries, returns, and orders. Comprehensive onsite training will be provided to ensure your success in the role. About You: Interested? To be considered you will need to have: Previous experience as a Customer Service Advisor or in an office-based role is desirable Strong communication skills across all levels Ability to quickly learn and adapt to new software Confident with IT and computer systems Fast and accurate typing skills Attention to detail when recording customer interactions Empathy and the ability to understand and relate to the customer's perspective Capable of working both independently and collaboratively within a team Hours of work: 9am - 7pm Monday to Friday, 9am - 5pm Saturday, 10am - 4pm Sunday, 4 days per week on a rota basis (working 1 weekend in 3). Hourly Rate: We offer a competitive hourly rate of £12.50 for 18 years +. Job Types: Full-time, Temporary Pay: £12.50 per hour Benefits: Casual dress Employee discount On-site parking Work Location: In person

Business Development Manager Salary up to 70k, plus 20% bonus, car allowance, 25 days holiday Location - national sales remote working My client specialises in delivering state-of-the-art infrastructure solutions to businesses of all sizes, ensuring reliability, scalability, and security for their critical data operations. As they continue to expand their market presence, we are seeking a skilled and ambitious Business Development Manager to drive growth and spearhead sales initiatives within the data centre sector. Position Overview: As a Business Development Manager specializing in data centre solutions, you will play a pivotal role in identifying new business opportunities, cultivating strategic partnerships, and driving revenue growth within the rapidly evolving data centre market. Leveraging your industry expertise and sales acumen, you will establish and nurture relationships with key stakeholders, including data centre operators, IT decision-makers, and infrastructure professionals, to promote our comprehensive portfolio of products and services. Key Responsibilities: Develop and execute strategic sales plans to achieve revenue targets and expand market share in the data centre sector. Identify and prioritize prospective clients, conduct thorough market research, and assess customer needs to tailor solutions that address specific challenges and requirements. Build and maintain strong relationships with key decision-makers and influencers within data centre facilities, including C-level executives. Lead negotiations, prepare proposals, and manage the sales cycle from initial contact to contract closure, ensuring customer satisfaction and retention. Stay informed about industry trends, emerging technologies, and competitive developments to inform sales strategies and differentiate our offerings in the marketplace. Represent the company at industry events, conferences, and networking functions to showcase our expertise and expand our professional network. Qualifications: Proven track record of success in business development, sales, or account management within the data centre's. Deep understanding of data centre technologies Strong communication, presentation, and negotiation skills, with the ability to articulate complex technical concepts to non-technical audiences. Demonstrated ability to build and maintain relationships with diverse stakeholders at various levels of an organization. Results-oriented mindset with a focus on exceeding sales targets and driving business growth. Willingness to travel as needed to meet with clients, attend events, and support business objectives. At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.

Salary: £25,087 - Uncapped commission Location : Doncaster Contact Centre Full Time - Permanent Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Salary: £25,087 - Uncapped commission Location : Doncaster Contact Centre Full Time - Permanent Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Control Centre Operator Pay: £13.05 per hour Shifts- Day Shifts including some weekends between 6am-6:00pm Location: Rugby Town Hall CV21 2RR- onsite only Length: 3 months with review for extension Do you enjoy working in busy office? Do you possess excellent customer service skills? Opus People Solutions are recruiting on behalf of Rugby Borough Council for enthusiastic and customer service focused Control Centre Operator to join their Sheltered Housing Team to provide a dedicated, sensitive and responsive service to all customers who are connected or approach the Control Centre. Main duties are to respond to calls connected to the Control Centre and take the appropriate action to resolve them in line with policy and procedure, for example this might be to call an ambulance, book an emergency visit or activate the Emergency Plan should this need arise. You will be expected to maintain and keep up to date accurate records of all residents, calls, incidents and equipment connected with Control Centre. The Control Centre Operator also will call out to clients ensuring information is up to date, taking call from prosepective new clients and programming equipment for installation and upgrade. The successful candidate will possess excellent customer service skills, a calm and confident manner and approach, clear and fluent English, excellent listener and competent IT skills. What we're looking for: Experience of working with vulnerable adults Call centre background Driving licence and vehicle would be advantageous If you feel you could be successful in this position, please apply now!

Full time : Permanent Salary : £25,087 rising to £25,684 after 8 months in role, plus uncapped commission Location: Merthyr Tydfil Contact Centre Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave: Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at

Are you looking for a role that will combine your travel knowledge and expertise with your administration skills? If so, my client is looking for a talented Online Booking Administrator to join their passionate team in this extremely interesting role. Purpose of the Role: The Online Booking Administrator will work as part of a team to ensure that our online bookings are correctly administrated and accurately loaded into our back-office system. Part of this role is to quickly and efficiently identify, resolve and process any potential issue and correct as appropriate. Key Responsibilities: Identifying issues and reporting through to the correct internal channels in order to resolve the route cause of a problem Understanding customer needs through effective questioning Utilising multiple supplier systems in order to re-book customers holidays Process customer payments securely and accurately Loading accurately into our back-office system Ensuring all information obtained, inputted, and verified is accurate at all times Strive to deliver exceptional customer service Build and develop key relationships for repeat custom The Person: Essential Knowledge, Skills and Abilities: At least 1 year's retail travel knowledge Travel agency or Tour Operator call centre experience Experience of working in a fast-paced environment Knowledge of supplier websites Computer competent to book holidays swiftly and efficiently World and Excel knowledge Proficient in packaging multiple products together Experienced in GDS (desirable however not essential) This is a full-time position where you will be required to work 39 hours per week. We operate a 7-day shift pattern with shifts working up to 9pm, therefore, flexibility is a must. This role will ideally be based in our Chester office however Home or Hybrid working most definitely considered for the right candidate. Interested? Please click apply or call Gemma on (phone number removed), alternatively email (url removed)

Telehandler Operator Valid CPCS/NPORS cardSouth Queensferry locationPPE and references requiredOngoing work Working with Hays means:Long-term work on this site and beyondPaid weeklyWorking on tier 1 and tier 2 projects with good site conditions and effective WHSWorking with HMRC-compliant umbrella companies #

Do you have a passion for everything USA / Canada? Do you have experience tailor-making holiday itineraries and have a good knowledge of GDS systems? Looking for a full remote role? Look no further! We are excited to be working with this well-known Tour Operator, who are looking to grow their Reservations team and bring in two enthusiastic Sales Consultants (to work on a fully remote basis). Key Responsibilities: To use your extensive knowledge of Canada / North America to build bespoke, complex itineraries to suit each individual client's needs and desires. To demonstrate passion and mastery on every call with regards to both the brand and the products we sell. To be able to build rapport and maintain relationships with direct customers and B2B partners. To demonstrate an understanding of selling principles and apply accordingly. To be driven to achieve targets and overcome challenges and barriers with converting quotes to bookings. To fulfil admin and customer service duties, aligned to the sales role. Skills / Experience / Requirements: Adept at tailor-making holidays - The successful candidate will have a flair for selling and demonstratable experience of achieving sales targets. You must be able to work under-pressure, be a proven team player and be confident in operating multiple systems and platforms simultaneously You should be organised, self-motivated and able to prioritise as well as happy to service those clients who are already booked, to a high standard The successful candidate must be able to learn and adapt quickly, use initiative and respond well to feedback from managers, peers and clients The ideal candidate will have experience in, and solid understanding of a hybrid contact centre environment Strong sales and customer service skills. Strong influencing skills with the ability to engage and persuade the client. Geographical knowledge of North America as well as the various suppliers and products. Experience of travel and GDS booking systems - preferably Galileo Pro-active and able to multitask and manage own workload effectively, sometimes having to cope with conflicting demands. Able to communicate confidently and enthusiastically (both verbally and in writing). Agile and open to change. The package: A basic salary scale + excellent commission structure Fully remote working Fantastic working hours (Monday - Friday + 1 Saturday in 3) Company Pension Scheme Travel Loan Group Life Assurance Scheme Cycle to work scheme Interested? Please click APPLY or contact (url removed)

Telehandler Operator Must have valid CPCS/NPORS Edinburgh location PPE and references required Ongoing work Working with Hays means: Long-term work on this site and beyondPaid weeklyWorking on tier 1 and tier 2 projects with good site conditions and effective WHSWorking with HMRC-compliant umbrella companies #

Full time : Permanent Salary : £25,087 rising to £25,684 after 8 months in role, plus uncapped commission Location: Merthyr Tydfil Contact Centre Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave: Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at

Salary: £25,087 - Uncapped commission Location : Doncaster Contact Centre Full Time - Permanent Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Full time : Permanent Salary : £25,087 rising to £25,684 after 8 months in role, plus uncapped commission Location: Merthyr Tydfil Contact Centre Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave: Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at

This is a Client side opportunity working within Construction Projects team for a significant Data Centre owner / operator. With multiple sites and more coming on stream this is a busy role whereby you will be Project Managing various building services schemes across the portfolio KEY RESPONSIBILITIES: Can hold others accountable. Stake holder management. Drive efficiencies in the program. Able to deliver under pressure and look for opportunities. MEP background comfortable managing contractors, consultants. Good communication skills able to work with client side internal operations teams and get the best from them. Strong experience in data centres, live DC environments and maintaining SLA availability tier 3 requirements. Strong Admin skills understanding of audit trails and developing/working to process. Methodical and effective in decisions. Able to report up blocker's issues next steps and recommendations and track weekly progress. Solution orientated able adapt and overcome issues and problems without compromising safety. Client representation and always have our best interests at the forefront. Manage risk. trace all things back to impact on cost & time and how we can better a situation. Comfortable in ACC share point working on site and on drawings/plans. Understands the importance of temporary works and able to develop a plan to put this in place. All works are within the BMS, Electrical or Mechanical (cooling) disciplines so both technical services experience and data centre live site experience are important. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organisations This role requires both independent contribution as well as the ability to work within multi-disciplinary teams and internal business units. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals Responsibilities include: Project management and oversight of build and retrofitting related activities as they relate to modifying existing infrastructure for the purpose of installing new or to replace end of life equipment. This will include the ownership of the project scope, timeline, and budget. - Provide project management for specific initiatives aimed at increasing the resiliency of the data centers. Construction/project package drawing review. - Creation of project scope, request for proposals, and capital requests. - Total project quality including the creation of a commissioning plan and oversight of the execution. - Recording and reporting key metrics to team members and management. - Operational support including review of procedures, best practices, and maintenance initiatives. - Drive teams to perform troubleshooting and root cause failure analysis associated with equipment or electrical failures. - Work with contractors and vendors to deliver efficient and high quality project turnovers. - Be a leader within the group as well as within internal and external teams that support the data center. You should be able to some understand drawings MEP & civils/arch and is someone who can look for gaps and opportunities to expedite programs and work packages. This is a great long term opportunity within a great industry Role is outside IR35 Candidates must be UK based and happy to conduct site visits as appropriate Please note your main skill set and expertise must be M&E (Building Services). This is not a general or IT PM position Your expert recruitment consultant is Trevor Parsons, call today on (phone number removed) or email (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

Salary: £25,087 - Uncapped commission Location : Doncaster Contact Centre Full Time - Permanent Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Technical Comms Operator 6 months London - onsite x5 days a week Inside IR35 - Umbrella only Active DV clearance required - eligible candidates will be considered Overview: Are you experienced in a customer-focused call centre or part of an emergency call handling team? If so, this role could be perfect for you. We foster a culture of inclusion, trust, and continuous improvement. Whether you're supporting a high-level call or helping a colleague through a technical issue, your contribution matters. We look out for one another, adapt to change, and uphold the highest standards of professionalism and discretion If you are looking for an interesting role in a unique environment, this position offers a great opportunity to be part of a supportive and dynamic team. Responsibilities You will carry out many duties in this role, but the following are an important part of your daily work: Lead in setting up frontline communications, acting as the first point of contact for all staff, ensuring seamless, secure, and professional service 24/7. Manage call handling, swiftly managing urgent and sensitive communications with precision, discretion, and full compliance with security protocols. Manage national and international conference calls, connecting Cabinet Ministers, senior officials, and global leaders with clarity and confidence. Safeguard infrastructure, delivering round-the-clock cyber and telephony monitoring to uphold the integrity and confidentiality of all channels. Authenticate and route incoming calls, using the digital call management system to verify identities, manage messages, and support staff on the move. Respond to secure line activity, monitoring and logging calls for security purposes and escalating incidents or technical issues to the appropriate teams. Keep internal systems sharp, maintaining up-to-date telephone directories and reporting faults to ensure operational excellence. Support national resilience, participating in Business Continuity operations and adapting to alternate work sites when required. Deliver exceptional caller experience, offering tailored, courteous, and professional assistance to internal and external stakeholders. Contribute to broader business operations, taking on varied support tasks that enhance the efficiency and effectiveness of internal communications. Person specification Essential Skills & Experience: Outstanding customer service - Calm, confident, and responsive under pressure. Team player - Collaborative, supportive, and reliable in a fast-paced environment. Self-starter - Able to work independently and make sound decisions. Clear communicator - Strong verbal skills and active listening. Organised and efficient - Skilled at managing time and priorities. Tech-savvy - Confident with ICT systems and telephony tools. Desirable Skills & Experience: Experience in a contact centre or similar high-volume environment. Familiarity with Microsoft Teams and other video call systems to set up meetings and calls. Multilingual abilities are a plus. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Mobile Customer Support Engineer Location: Scotland - Field Based (Glasgow & Edinburgh) Employment Type: Permanent Full-time About the Company Our client is a global technology leader specialising in secure currency processing, payment systems, and automation solutions. Their innovations ensure that banks, financial institutions, and cash-handling centres can manage money efficiently, securely, and reliably across the world.With a strong UK presence and a reputation for engineering excellence, they provide end-to-end solutions from advanced cash processing systems to digital security technologies supporting some of the most trusted names in the financial sector. The Role We are seeking a Mobile Customer Support Engineer to join the UK Service Team.This is a field-based role where you will maintain and support high-value banknote and coin processing equipment at customer sites, ensuring machines operate to contractual standards and uptime targets.You'll be responsible for preventive and corrective maintenance, customer liaison, and providing technical support and training to on-site users. Key Responsibilities Carry out preventive and corrective maintenance on currency processing equipment, including note counters, sorters, bundlers, and coin systems. Diagnose and repair mechanical and electrical faults quickly to minimise downtime. Manage on-site spare parts and stock, ensuring inventory accuracy. Maintain accurate service reports, documentation, and audit records. Build and maintain strong relationships with customer contacts through regular site visits and communication. Work closely with the Service Manager to ensure smooth coordination and issue escalation when required. Deliver operator training to customer staff for safe and effective equipment use. Essential Skills & Experience Completed electrical, mechanical, or electro-mechanical apprenticeship (or equivalent). Experience with cash handling or automation equipment such as note counters, bundlers, shrink-wrap, or coin systems. Background in banking, manufacturing, or print automation machinery. Experience as a Field Service Engineer, Maintenance Engineer, or Technician in an electro-mechanical or automation environment. Strong fault-finding and diagnostic ability (both electrical and mechanical). Basic IT literacy for reporting and communication. Full UK driving licence and flexibility to travel regionally.

Driver / Customer Service Annual Salary: £27,500 - £29,000 Location: North London Job Type: Full-time We are seeking a Vending Operator to join our dynamic team. This role involves filling, cleaning, and maintaining premium coffee and vending machines. It's an excellent opportunity for individuals who are customer-focused and eager to work in a fast-growing company specialising in coffee, water, and vending services. Day-to-day of the role: Clean and replenish coffee and vending machines within a specified territory to ensure hygiene, cleanliness, and safe operation in compliance with company and statutory regulations. Ensure all points of service are adequately stocked and products are rotated as necessary. Liaise with management and record any machine breakdowns to maintain high standards. Perform minor repairs or services and report any major faults to ensure machines are always in good working order. Complete all necessary tasks on the company's vend management system and participate in any required training. Cash up vending machines and accurately report on cash collected. Provide efficient, caring, and friendly service to customers. Attend to any reasonable management requests. Required Skills & Qualifications: Must hold a full clean UK driving licence as the role requires driving a company vehicle. A clear DBS certificate is required; the company can obtain this on your behalf. Excellent customer service and customer-facing skills. Proactive manner and a positive attitude. Strong attention to detail. Prepared for early starts - latest start time at 5am. Benefits: 4 weeks (20 days) paid holiday, increasing year on year. Company van provided. Full expense reimbursement. Company phone with vend management software installed. Extensive training and development opportunities.

Full time : Permanent Salary : £25,087 rising to £25,684 after 8 months in role, plus uncapped commission Location: Merthyr Tydfil Contact Centre Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave: Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at