Bell and Door Team Member

  • Sea Containers London
  • Oct 24, 2025
Full time Hospitality & Tourism

Job Description

A lifestyle Hotel based on London's eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames.

As part of our Front of House team, you'll be at the heart of the guest journey from the very first hello. Whether it's greeting arrivals with a smile, assisting with luggage, or sharing your knowledge of the local area, you'll set the tone for a memorable stay.

This role is perfect for someone who thrives on interacting with people, enjoys being hands-on, and understands that exceptional service begins at the door.

Key Responsibilities
  • Offer a genuine and warm welcome to all guests upon arrival.

  • Assist with luggage handling, storage, and transportation to rooms.

  • Work closely with Reception, Concierge, and Valet teams to deliver seamless service.

  • Support guests with directions, transport requests, and local recommendations.

  • Maintain a polished and professional presence at the hotel entrance.

  • Uphold safety and security standards while creating a friendly, approachable atmosphere.

Salary: £25,375 p/a Service charge, plus benefits

At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

  • Guest experience including dinner and drinks

  • 6 complimentary nights a year at any Lore Group hotel

  • Lore Group Employee & Immediate Family Rates

  • Lore Group Friend and Family Rates

  • 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery

  • 50% discount in Lore Group restaurants and bars

  • Discounts in our spa and cinema

  • Contribution towards Health - Cash Plan

  • 2 days paid volunteering leave per year

  • Life Assurance

  • Length of service incentives (additional holiday)

  • Bespoke training programmes

  • Free meals on duty

  • Incentives such as Ride-to-Work and season ticket loan

  • Quarterly employee award ceremony and company staff parties

  • Employee assistance programme

Location: London