Alexander Mann Solutions - Public Sector Resourcing
On behalf of DWP we are looking for a Technical Architect for a 12 month (Inside IR35) contract. Hybrid working with 3 days per week required in either Manchester, Leeds, Sheffield, Birmingham, Blackpool or Newcastle. The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives. The Care Service programme is a strategic transformation initiative aimed at simplifying and unifying benefit-related services into a single, user-centred model. It operates within a complex ecosystem of Legacy systems, evolving policy frameworks, and cross-cutting digital platforms such as Customer Account and Colleague View. Architects are critical to this transformation, ensuring that technical solutions are scalable, secure, and aligned with both user needs and policy intent. Our initial focus will be around the operational source system of the Care Service: . The data model to support the service. . Understanding data quality standards that need to be applied. . Creating a metadata capability. Answering questions such as: How can we interface with Legacy untrusted data? How can we minimise the manual processing of data and impact on agents? How can we verify information via other government departments and third parties? Ensuring we have trusted, accessible data that is furnished with metadata so that it is more automatically reusable, and where decisions could be made upon the data. Ensuring data can support potential AI initiatives Creating architectures to support rapidly testing the core risks and assumptions of the service Creating architectures and associated work product to support the overall service and governance processes Defining the capabilities required to support the service, and associated technology options As a Technical Architect you will work on: Application architecture. Integration architecture (DWP services, third parties). Security architecture (compliance, encryption). Infrastructure architecture (AWS hosting design). Governance decks and processes. Essential: . Strong Technical Architecture experience, ideally within the Public Sector. . AWS knowledge and experience. . Ability to understand business objectives and have the ability to make technical designs to support those objectives. . Ability to work in a multidisciplinary team. . Strong communication skills. Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Covenant DWP guarantees to interview veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".
Oct 24, 2025
Contractor
On behalf of DWP we are looking for a Technical Architect for a 12 month (Inside IR35) contract. Hybrid working with 3 days per week required in either Manchester, Leeds, Sheffield, Birmingham, Blackpool or Newcastle. The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives. The Care Service programme is a strategic transformation initiative aimed at simplifying and unifying benefit-related services into a single, user-centred model. It operates within a complex ecosystem of Legacy systems, evolving policy frameworks, and cross-cutting digital platforms such as Customer Account and Colleague View. Architects are critical to this transformation, ensuring that technical solutions are scalable, secure, and aligned with both user needs and policy intent. Our initial focus will be around the operational source system of the Care Service: . The data model to support the service. . Understanding data quality standards that need to be applied. . Creating a metadata capability. Answering questions such as: How can we interface with Legacy untrusted data? How can we minimise the manual processing of data and impact on agents? How can we verify information via other government departments and third parties? Ensuring we have trusted, accessible data that is furnished with metadata so that it is more automatically reusable, and where decisions could be made upon the data. Ensuring data can support potential AI initiatives Creating architectures to support rapidly testing the core risks and assumptions of the service Creating architectures and associated work product to support the overall service and governance processes Defining the capabilities required to support the service, and associated technology options As a Technical Architect you will work on: Application architecture. Integration architecture (DWP services, third parties). Security architecture (compliance, encryption). Infrastructure architecture (AWS hosting design). Governance decks and processes. Essential: . Strong Technical Architecture experience, ideally within the Public Sector. . AWS knowledge and experience. . Ability to understand business objectives and have the ability to make technical designs to support those objectives. . Ability to work in a multidisciplinary team. . Strong communication skills. Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Covenant DWP guarantees to interview veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".
Location Ipswich, fully onsite 3 months contract Description: The RoleWorking in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team.Performance Objectives:Excellence Forward on escalated calls in the correct manner Maintain and develop knowledge of pension schemesPeople Provide support to the administration team Support team members during busy periods Work as part of an effective teamClients Answer the phones and respond to members queries to set service standards Provide an efficient, professional service to meet all client/members' needs and to promote the Willis Towers Watson brand Communicate with members via email Make outbound calls when requiredFinancial Hit individual (KPI of 50 calls per day) and team targets Ensure timely completion of timesheetsWillis Towers Watson's Technology and Administration Solutions (TAS) is a global line of business whose revenue is primarily driven from providing outsourced pension administration services to occupational pension funds. Our three largest markets are Germany, UK and US. We have worked with some of the world's leading organizations for over 25 years to provide benefit administration and outsourcing to over five million participants across the globe.Minimum Criteria & Skills (including education & licenses)Essential Able to work to a high level of accuracy Able to work well under pressure and meet targets Interpersonal skills to include good written and verbal communication Computer literate Excellent customer service skills and a positive, customer focused attitudeAdvantageous Experience in either DB or DC pensions administration would be an advantage Experience working within a contact centre would be an advantage
Oct 24, 2025
Contractor
Location Ipswich, fully onsite 3 months contract Description: The RoleWorking in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team.Performance Objectives:Excellence Forward on escalated calls in the correct manner Maintain and develop knowledge of pension schemesPeople Provide support to the administration team Support team members during busy periods Work as part of an effective teamClients Answer the phones and respond to members queries to set service standards Provide an efficient, professional service to meet all client/members' needs and to promote the Willis Towers Watson brand Communicate with members via email Make outbound calls when requiredFinancial Hit individual (KPI of 50 calls per day) and team targets Ensure timely completion of timesheetsWillis Towers Watson's Technology and Administration Solutions (TAS) is a global line of business whose revenue is primarily driven from providing outsourced pension administration services to occupational pension funds. Our three largest markets are Germany, UK and US. We have worked with some of the world's leading organizations for over 25 years to provide benefit administration and outsourcing to over five million participants across the globe.Minimum Criteria & Skills (including education & licenses)Essential Able to work to a high level of accuracy Able to work well under pressure and meet targets Interpersonal skills to include good written and verbal communication Computer literate Excellent customer service skills and a positive, customer focused attitudeAdvantageous Experience in either DB or DC pensions administration would be an advantage Experience working within a contact centre would be an advantage
Job Title: Climate Change Community Outreach Worker Contract: Fixed term for 3 months (with possible extension dependent on funding). Probationary period one month. This role is being offered as either self-employed or employed. 2 positions available, one covering Bridgwater and one covering Taunton. Salary: Self-employed £12 £15 per hour (depending on experience/qualifications) Employed £21,100 - £26,600 pro-rata (depending on experience). Annual leave 28 days, including Bank Holidays (pro-rata) Hours : Part-time. Up to 30 hours per month (to be agreed). Hours are flexible to meet the needs of the role and may include some evening or weekend work from time to time. Location : Home-based, with regular and frequent travel in and around Bridgwater or Taunton . Having access to a car is essential. Responsible to : Project Manager Closing date: We are interviewing for the role on a rolling basis. Applications for the Bridgwater position close on 20th October. Applications for the Taunton position are due to close on 27th October. For an application form click below or email: :w:/s/Board/Ea70kE11uQtMj97uBMH3n0wBEsNOhoXL5OSFIVg69_CmhA?e=PjOJiN To arrange an informal chat: About the role The postholder will act as a local agent for promoting sustainability in communities and promoting take up and use of the E-Save App in and around Bridgwater/Taunton. This includes running stalls and promotional activities in community-based settings, arranging workshops and demonstrations with workshop leaders, building up a network of contacts local volunteers. With training and coaching you will be expected to lead demonstrations of the app, and of other simple tips and ideas for sustainable living. Key targets for the role are the recruitment of new volunteers and ensuring that people living in less well-off areas can benefit. To help achieve this, the role Involves building relationships with local organisations and projects that are close to their communities, and with sustainability and environmental projects operating in the town. This role requires a passion for practical community action on climate change, the environment and poverty. Ideally, we are looking for some with demonstrable skills, experience and enthusiasm, but we would consider applicants without relevant workplace experience, but with the requisite skills and enthusiasm and other personal attributes. This may be people starting out in this type of work or returning to working for example. As an outreach post working with a variety of areas and with display equipment and materials to transport access to a vehicle is essential, and some out of hours working (evenings or weekends) may be needed form time to time to fit in with community events and activities. The postholder will be home-based. We are looking for an organised and motivated, self-starter who can enthuse, enable and empower. This is a time limited post so ideally, we are looking for someone who can start soon after appointment. We will be applying for more funding to continue and extend the project but it is not guaranteed that we can extend the contract. About the Eco Centre The Eco Centre is a charitable community benefit society. Our mission is to empower people to live and work more sustainably - we inform, inspire and enable people and communities to take action on climate change and protecting the environment. We focus on the practical actions we as consumers, workers and employers can take to reduce greenhouse gas emissions and protect our environment. We do this through community outreach, building partnerships to boost community-based projects and the new E-Save app. Launching soon, this ground-breaking app helps people reduce carbon and waste, all while cutting household bills. For more information about the Eco Centre and our projects see .
Oct 24, 2025
Contractor
Job Title: Climate Change Community Outreach Worker Contract: Fixed term for 3 months (with possible extension dependent on funding). Probationary period one month. This role is being offered as either self-employed or employed. 2 positions available, one covering Bridgwater and one covering Taunton. Salary: Self-employed £12 £15 per hour (depending on experience/qualifications) Employed £21,100 - £26,600 pro-rata (depending on experience). Annual leave 28 days, including Bank Holidays (pro-rata) Hours : Part-time. Up to 30 hours per month (to be agreed). Hours are flexible to meet the needs of the role and may include some evening or weekend work from time to time. Location : Home-based, with regular and frequent travel in and around Bridgwater or Taunton . Having access to a car is essential. Responsible to : Project Manager Closing date: We are interviewing for the role on a rolling basis. Applications for the Bridgwater position close on 20th October. Applications for the Taunton position are due to close on 27th October. For an application form click below or email: :w:/s/Board/Ea70kE11uQtMj97uBMH3n0wBEsNOhoXL5OSFIVg69_CmhA?e=PjOJiN To arrange an informal chat: About the role The postholder will act as a local agent for promoting sustainability in communities and promoting take up and use of the E-Save App in and around Bridgwater/Taunton. This includes running stalls and promotional activities in community-based settings, arranging workshops and demonstrations with workshop leaders, building up a network of contacts local volunteers. With training and coaching you will be expected to lead demonstrations of the app, and of other simple tips and ideas for sustainable living. Key targets for the role are the recruitment of new volunteers and ensuring that people living in less well-off areas can benefit. To help achieve this, the role Involves building relationships with local organisations and projects that are close to their communities, and with sustainability and environmental projects operating in the town. This role requires a passion for practical community action on climate change, the environment and poverty. Ideally, we are looking for some with demonstrable skills, experience and enthusiasm, but we would consider applicants without relevant workplace experience, but with the requisite skills and enthusiasm and other personal attributes. This may be people starting out in this type of work or returning to working for example. As an outreach post working with a variety of areas and with display equipment and materials to transport access to a vehicle is essential, and some out of hours working (evenings or weekends) may be needed form time to time to fit in with community events and activities. The postholder will be home-based. We are looking for an organised and motivated, self-starter who can enthuse, enable and empower. This is a time limited post so ideally, we are looking for someone who can start soon after appointment. We will be applying for more funding to continue and extend the project but it is not guaranteed that we can extend the contract. About the Eco Centre The Eco Centre is a charitable community benefit society. Our mission is to empower people to live and work more sustainably - we inform, inspire and enable people and communities to take action on climate change and protecting the environment. We focus on the practical actions we as consumers, workers and employers can take to reduce greenhouse gas emissions and protect our environment. We do this through community outreach, building partnerships to boost community-based projects and the new E-Save app. Launching soon, this ground-breaking app helps people reduce carbon and waste, all while cutting household bills. For more information about the Eco Centre and our projects see .
Sales Trainer - Contact Centre - Brentwood We are currently recruiting for a passionate and experienced Sales Trainer to join a dynamic and growing organisation. This is a fantastic opportunity for someone with a background in sales training, enablement or contact centre management to play a vital role in enhancing sales performance and delivering a best-in-class experience. Working as part of a small, specialised team, you'll design, deliver, and continuously improve training and coaching programmes across the organisation's contact centres. You'll be instrumental in helping sales agents meet both customer care and commercial goals while maintaining compliance and ethical standards. Key Responsibilities: Design and deliver engaging sales training for new starters and existing staff using established training processes. Facilitate onboarding sessions to provide foundational understanding of products, compliance, and systems. Develop training content aligned with healthcare regulations and internal quality standards. Deliver one-on-one and group coaching to drive performance and support personal development. Provide actionable feedback through call listening (live or recorded). Update training materials in response to changes in regulation, services or internal strategy. Design and implement assessments to measure training effectiveness and knowledge retention. Monitor and analyse sales and quality data to identify training needs and improvements. Promote adherence to compliance and data protection standards Key Skills Required: Experience in a sales trainer, enablement, or sales manager role - ideally in healthcare, contact centre or other regulated sectors. Proven track record in coaching and developing high-performing sales teams. Strong instructional design and content creation abilities. Excellent facilitation, communication, and presentation skills. Good understanding of healthcare products and regulatory environments. Analytical mindset, with an ability to interpret data and performance metrics to inform strategy. Strong interpersonal skills with emotional intelligence and empathy. Familiarity with CRM systems (e.g., SAP C4C, Microsoft Dynamics) is desirable. Qualifications in adult learning, training, or L&D would be a strong advantage. Salary: Up to 37,000 per annum plus an excellent benefits package, including pension, healthcare, and ongoing professional development.
Oct 24, 2025
Full time
Sales Trainer - Contact Centre - Brentwood We are currently recruiting for a passionate and experienced Sales Trainer to join a dynamic and growing organisation. This is a fantastic opportunity for someone with a background in sales training, enablement or contact centre management to play a vital role in enhancing sales performance and delivering a best-in-class experience. Working as part of a small, specialised team, you'll design, deliver, and continuously improve training and coaching programmes across the organisation's contact centres. You'll be instrumental in helping sales agents meet both customer care and commercial goals while maintaining compliance and ethical standards. Key Responsibilities: Design and deliver engaging sales training for new starters and existing staff using established training processes. Facilitate onboarding sessions to provide foundational understanding of products, compliance, and systems. Develop training content aligned with healthcare regulations and internal quality standards. Deliver one-on-one and group coaching to drive performance and support personal development. Provide actionable feedback through call listening (live or recorded). Update training materials in response to changes in regulation, services or internal strategy. Design and implement assessments to measure training effectiveness and knowledge retention. Monitor and analyse sales and quality data to identify training needs and improvements. Promote adherence to compliance and data protection standards Key Skills Required: Experience in a sales trainer, enablement, or sales manager role - ideally in healthcare, contact centre or other regulated sectors. Proven track record in coaching and developing high-performing sales teams. Strong instructional design and content creation abilities. Excellent facilitation, communication, and presentation skills. Good understanding of healthcare products and regulatory environments. Analytical mindset, with an ability to interpret data and performance metrics to inform strategy. Strong interpersonal skills with emotional intelligence and empathy. Familiarity with CRM systems (e.g., SAP C4C, Microsoft Dynamics) is desirable. Qualifications in adult learning, training, or L&D would be a strong advantage. Salary: Up to 37,000 per annum plus an excellent benefits package, including pension, healthcare, and ongoing professional development.
Sales Trainer - Contact Centre - Cardiff We are currently recruiting for a passionate and experienced Sales Trainer to join a dynamic and growing organisation. This is a fantastic opportunity for someone with a background in sales training, enablement or contact centre management to play a vital role in enhancing sales performance and delivering a best-in-class experience. Working as part of a small, specialised team, you'll design, deliver, and continuously improve training and coaching programmes across the organisation's contact centres. You'll be instrumental in helping sales agents meet both customer care and commercial goals while maintaining compliance and ethical standards. Key Responsibilities: Design and deliver engaging sales training for new starters and existing staff using established training processes. Facilitate onboarding sessions to provide foundational understanding of products, compliance, and systems. Develop training content aligned with healthcare regulations and internal quality standards. Deliver one-on-one and group coaching to drive performance and support personal development. Provide actionable feedback through call listening (live or recorded). Update training materials in response to changes in regulation, services or internal strategy. Design and implement assessments to measure training effectiveness and knowledge retention. Monitor and analyse sales and quality data to identify training needs and improvements. Promote adherence to compliance and data protection standards Key Skills Required: Experience in a sales trainer, enablement, or sales manager role - ideally in healthcare, contact centre or other regulated sectors. Proven track record in coaching and developing high-performing sales teams. Strong instructional design and content creation abilities. Excellent facilitation, communication, and presentation skills. Good understanding of healthcare products and regulatory environments. Analytical mindset, with an ability to interpret data and performance metrics to inform strategy. Strong interpersonal skills with emotional intelligence and empathy. Familiarity with CRM systems (e.g., SAP C4C, Microsoft Dynamics) is desirable. Qualifications in adult learning, training, or L&D would be a strong advantage. Salary: Up to 37,000 per annum plus an excellent benefits package, including pension, healthcare, and ongoing professional development.
Oct 24, 2025
Full time
Sales Trainer - Contact Centre - Cardiff We are currently recruiting for a passionate and experienced Sales Trainer to join a dynamic and growing organisation. This is a fantastic opportunity for someone with a background in sales training, enablement or contact centre management to play a vital role in enhancing sales performance and delivering a best-in-class experience. Working as part of a small, specialised team, you'll design, deliver, and continuously improve training and coaching programmes across the organisation's contact centres. You'll be instrumental in helping sales agents meet both customer care and commercial goals while maintaining compliance and ethical standards. Key Responsibilities: Design and deliver engaging sales training for new starters and existing staff using established training processes. Facilitate onboarding sessions to provide foundational understanding of products, compliance, and systems. Develop training content aligned with healthcare regulations and internal quality standards. Deliver one-on-one and group coaching to drive performance and support personal development. Provide actionable feedback through call listening (live or recorded). Update training materials in response to changes in regulation, services or internal strategy. Design and implement assessments to measure training effectiveness and knowledge retention. Monitor and analyse sales and quality data to identify training needs and improvements. Promote adherence to compliance and data protection standards Key Skills Required: Experience in a sales trainer, enablement, or sales manager role - ideally in healthcare, contact centre or other regulated sectors. Proven track record in coaching and developing high-performing sales teams. Strong instructional design and content creation abilities. Excellent facilitation, communication, and presentation skills. Good understanding of healthcare products and regulatory environments. Analytical mindset, with an ability to interpret data and performance metrics to inform strategy. Strong interpersonal skills with emotional intelligence and empathy. Familiarity with CRM systems (e.g., SAP C4C, Microsoft Dynamics) is desirable. Qualifications in adult learning, training, or L&D would be a strong advantage. Salary: Up to 37,000 per annum plus an excellent benefits package, including pension, healthcare, and ongoing professional development.
Civil engineering, groundworks, steel, construction, project manager, site agent, senior engineer Your New Company Hays Construction are currently representing a client who is an established civils & groundworks contractor that has been delivering projects with the industry for over 30 years. This company provides groundworks, civil engineering, construction, and plant services, ensuring that client satisfaction is at the centre of their focus. They have built longstanding relationships with clients in both the public and private sector and specialise in a wide range of projects including commercial, residential, retail and office space. The company employs an ethos of exceeding expectations and has secured recent success by obtaining repeat business with long-established, major clients across Ireland & the UK in the commercial, residential and industrial sectors. Your New RoleDue to recent bid success, this company is currently seeking the services of an experienced Project Manager to join them on a range of projects where you will oversee groundwork, retaining structures, foundations, basement builds and take schemes up to substructure level. This is a new scheme starting from brown field site, with drainage and a steel frame portal as key essentials of the project. You will also oversee some access roads and all associated civils works on the project. You will be the project lead on schemes valued in the £multi-millions, taking the projects from inception through to completion. You will be required to work on the programme whilst maintaining a focus on quality and health and safety. As PM, it will be expected you will have a background in civil engineering / groundwork's packages and be able to plan and programme work ahead, while being in a client-facing role. There will be a site team on the ground to manage the daily tasks, although ultimately, you will be responsible for ensuring the project runs smoothly and efficiently, whilst liaising with clients and subcontractors. You must have previous experience working on fast-paced projects and ideally have a technical background in Site or Civil Engineering. What You'll Need to SucceedA successful Project Manager will be able to effectively meet targets within time and budget whilst managing the performance of subcontractors and consultants. An established background in overseeing financial expenditure is essential to drive the project forward and deliver it to schedule. You will ensure that targets and progress reports are communicated concisely between the client and site team. With a wide market presence across the UK & Ireland, you must have a flexible attitude to travel. A rounded experience of Civil Engineering and Building is preferred, along with a background in Site or Civil Engineering. What You'll Get in ReturnYou will gain the opportunity to work with an established main contractor who offer ongoing training and personal development, providing the opportunity for the right individual to take their career to the next level. You will avail of attractive company benefits, including a generous salary, travel expenses and contributory pension, amongst other perks.All accomodation will be provided for you, as well as an attractive package, with travel home each weekend as standard. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Chris McNamara now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 24, 2025
Full time
Civil engineering, groundworks, steel, construction, project manager, site agent, senior engineer Your New Company Hays Construction are currently representing a client who is an established civils & groundworks contractor that has been delivering projects with the industry for over 30 years. This company provides groundworks, civil engineering, construction, and plant services, ensuring that client satisfaction is at the centre of their focus. They have built longstanding relationships with clients in both the public and private sector and specialise in a wide range of projects including commercial, residential, retail and office space. The company employs an ethos of exceeding expectations and has secured recent success by obtaining repeat business with long-established, major clients across Ireland & the UK in the commercial, residential and industrial sectors. Your New RoleDue to recent bid success, this company is currently seeking the services of an experienced Project Manager to join them on a range of projects where you will oversee groundwork, retaining structures, foundations, basement builds and take schemes up to substructure level. This is a new scheme starting from brown field site, with drainage and a steel frame portal as key essentials of the project. You will also oversee some access roads and all associated civils works on the project. You will be the project lead on schemes valued in the £multi-millions, taking the projects from inception through to completion. You will be required to work on the programme whilst maintaining a focus on quality and health and safety. As PM, it will be expected you will have a background in civil engineering / groundwork's packages and be able to plan and programme work ahead, while being in a client-facing role. There will be a site team on the ground to manage the daily tasks, although ultimately, you will be responsible for ensuring the project runs smoothly and efficiently, whilst liaising with clients and subcontractors. You must have previous experience working on fast-paced projects and ideally have a technical background in Site or Civil Engineering. What You'll Need to SucceedA successful Project Manager will be able to effectively meet targets within time and budget whilst managing the performance of subcontractors and consultants. An established background in overseeing financial expenditure is essential to drive the project forward and deliver it to schedule. You will ensure that targets and progress reports are communicated concisely between the client and site team. With a wide market presence across the UK & Ireland, you must have a flexible attitude to travel. A rounded experience of Civil Engineering and Building is preferred, along with a background in Site or Civil Engineering. What You'll Get in ReturnYou will gain the opportunity to work with an established main contractor who offer ongoing training and personal development, providing the opportunity for the right individual to take their career to the next level. You will avail of attractive company benefits, including a generous salary, travel expenses and contributory pension, amongst other perks.All accomodation will be provided for you, as well as an attractive package, with travel home each weekend as standard. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Chris McNamara now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Full time : Permanent Salary : £25,087 rising to £25,684 after 8 months in role, plus uncapped commission Location: Merthyr Tydfil Contact Centre Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave: Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Oct 23, 2025
Full time
Full time : Permanent Salary : £25,087 rising to £25,684 after 8 months in role, plus uncapped commission Location: Merthyr Tydfil Contact Centre Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave: Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
As part of our clients growth plans, they are looking to strengthen their team based from offices just north of Sheffield City Centre. They work with some of the largest retail, banking and commercial businesses around the UK to help recover overdue debts and arrange payment solutions, helping people clear their debts. Working shifts between 8am to 8pm - Monday to Friday, your primary role will be making and receiving telephone calls with customers to arrange payment of outstanding debts. Salary wise, you can expect a basic salary from £23,810 per annum plus a monthly bonus based on your performance, giving you a realistic earning potential of £30,000 + per year! Position You will be making and receiving telephone calls from businesses and individuals to recover outstanding debts Handling difficult conversations in a sensitive and professional manner with customers over the telephone Entering accurate records of conversations and payment agreements into a customer database Following processes and guidelines regarding debt collection Working in an open plan, contact centre environment - achieving personal and team targets Accurately entering customer payment details into our systems - ensuring these are entered correctly first time around Requirements: Previous experience working in a call centre or credit control type role is important Clear and confident communications skills - both writing/data entry and over the telephone Being comfortable working to targets - earning more money based on your achievements Strong IT skills - we use different technologies and systems and need you to pick these up quickly Happy to make outgoing telephone calls to customers - on occasions these can be difficult conversations Problem solving abilities - able to ask the right questions to get the information you need Benefits Welcoming working environment Casual smart dress code Company pension Colleague discount scheme Christmas Savings Scheme Free on-site parking Employee Assistance Programme Attractive bonus, incentives and performance rewards Death in service benefit Hybrid working (subject to reaching required standards) In order to meet the requirements of our clients' needs hours of work will be between 08:00 and 20:00 (37.5 hours per week) and days of work will be five days between Monday and Saturday. Successful applicants will be required to complete CCJ/DBS and other background checks prior to starting employment. Job Types: Full-time, Permanent Work Location: In person
Oct 23, 2025
Full time
As part of our clients growth plans, they are looking to strengthen their team based from offices just north of Sheffield City Centre. They work with some of the largest retail, banking and commercial businesses around the UK to help recover overdue debts and arrange payment solutions, helping people clear their debts. Working shifts between 8am to 8pm - Monday to Friday, your primary role will be making and receiving telephone calls with customers to arrange payment of outstanding debts. Salary wise, you can expect a basic salary from £23,810 per annum plus a monthly bonus based on your performance, giving you a realistic earning potential of £30,000 + per year! Position You will be making and receiving telephone calls from businesses and individuals to recover outstanding debts Handling difficult conversations in a sensitive and professional manner with customers over the telephone Entering accurate records of conversations and payment agreements into a customer database Following processes and guidelines regarding debt collection Working in an open plan, contact centre environment - achieving personal and team targets Accurately entering customer payment details into our systems - ensuring these are entered correctly first time around Requirements: Previous experience working in a call centre or credit control type role is important Clear and confident communications skills - both writing/data entry and over the telephone Being comfortable working to targets - earning more money based on your achievements Strong IT skills - we use different technologies and systems and need you to pick these up quickly Happy to make outgoing telephone calls to customers - on occasions these can be difficult conversations Problem solving abilities - able to ask the right questions to get the information you need Benefits Welcoming working environment Casual smart dress code Company pension Colleague discount scheme Christmas Savings Scheme Free on-site parking Employee Assistance Programme Attractive bonus, incentives and performance rewards Death in service benefit Hybrid working (subject to reaching required standards) In order to meet the requirements of our clients' needs hours of work will be between 08:00 and 20:00 (37.5 hours per week) and days of work will be five days between Monday and Saturday. Successful applicants will be required to complete CCJ/DBS and other background checks prior to starting employment. Job Types: Full-time, Permanent Work Location: In person
Part time : Permanent - 20 Hours per week Salary : £25,087 pro-rata rising to £25,684 pro-rata at 8 months in role, plus uncapped commission Location: Merthyr Tydfil Contact Centre Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday OFF OFF 16:30-21:00 16:30-21:00 16:30-21:00 09:45-18:00 OFF If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting hourly rate of £12.82 per hour, plus incentives and bonuses Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Oct 23, 2025
Full time
Part time : Permanent - 20 Hours per week Salary : £25,087 pro-rata rising to £25,684 pro-rata at 8 months in role, plus uncapped commission Location: Merthyr Tydfil Contact Centre Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday OFF OFF 16:30-21:00 16:30-21:00 16:30-21:00 09:45-18:00 OFF If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting hourly rate of £12.82 per hour, plus incentives and bonuses Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Full time : Permanent Salary : £25,087 rising to £25,684 after 8 months in role, plus uncapped commission Location: Merthyr Tydfil Contact Centre Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave: Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Oct 23, 2025
Full time
Full time : Permanent Salary : £25,087 rising to £25,684 after 8 months in role, plus uncapped commission Location: Merthyr Tydfil Contact Centre Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave: Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Part time : Permanent - 20 Hours per week Salary : £25,087 pro-rata rising to £25,684 pro-rata at 8 months in role, plus uncapped commission Location: Merthyr Tydfil Contact Centre Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday OFF OFF 16:30-21:00 16:30-21:00 16:30-21:00 09:45-18:00 OFF If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting hourly rate of £12.82 per hour, plus incentives and bonuses Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Oct 23, 2025
Full time
Part time : Permanent - 20 Hours per week Salary : £25,087 pro-rata rising to £25,684 pro-rata at 8 months in role, plus uncapped commission Location: Merthyr Tydfil Contact Centre Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday OFF OFF 16:30-21:00 16:30-21:00 16:30-21:00 09:45-18:00 OFF If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting hourly rate of £12.82 per hour, plus incentives and bonuses Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Full time : Permanent Salary : £25,087 rising to £25,684 after 8 months in role, plus uncapped commission Location: Merthyr Tydfil Contact Centre Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave: Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Oct 23, 2025
Full time
Full time : Permanent Salary : £25,087 rising to £25,684 after 8 months in role, plus uncapped commission Location: Merthyr Tydfil Contact Centre Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave: Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Full time : Permanent Salary : £25,087 rising to £25,684 after 8 months in role, plus uncapped commission Location: Merthyr Tydfil Contact Centre Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave: Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Oct 23, 2025
Full time
Full time : Permanent Salary : £25,087 rising to £25,684 after 8 months in role, plus uncapped commission Location: Merthyr Tydfil Contact Centre Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave: Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Salary: £25,087 - Uncapped commission Location : Doncaster Contact Centre Full Time - Permanent Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Oct 23, 2025
Full time
Salary: £25,087 - Uncapped commission Location : Doncaster Contact Centre Full Time - Permanent Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Contact Centre Architect - Dynamics 365 Location: Flexible, Hybrid (Open to candidates UK-Wide) Security Clearance: Required Industry: Microsoft Technology Solutions As a Contact Centre Architect specialising in Dynamics 365 Customer Engagement (CE) , you will be pivotal in designing and delivering cutting-edge, AI-first contact centre solutions. Key Responsibilities Solution Architecture & Design: Lead the architecture and design of Dynamics 365 CE contact centre solutions, integrating AI agents via Copilot to enhance agent productivity and customer experience. Client Engagement: Collaborate with clients from project inception through to delivery, ensuring solutions align with business objectives and technical requirements. AI Integration: Implement AI-driven features such as intelligent routing, chatbots, and virtual assistants to optimise customer interactions. Security & Scalability: Design solutions with a focus on security, performance, and scalability, utilise the broader Microsoft technology stack. Community Involvement: Actively participate in the Microsoft community through social media, conferences, and user groups, sharing knowledge and best practices. Skills Proven experience delivering D365 Contact Center solutions Ability to maximise capabilities of Dynamics 365 and Power Platform Knowledge of software engineering best practices End-to-end implementation experience of CRM based programmes Benefits Starting Salary - 90k - 110k dependent on experience Flexible, hybrid working model Private medical, enhanced pension contributions & much more!
Oct 23, 2025
Full time
Contact Centre Architect - Dynamics 365 Location: Flexible, Hybrid (Open to candidates UK-Wide) Security Clearance: Required Industry: Microsoft Technology Solutions As a Contact Centre Architect specialising in Dynamics 365 Customer Engagement (CE) , you will be pivotal in designing and delivering cutting-edge, AI-first contact centre solutions. Key Responsibilities Solution Architecture & Design: Lead the architecture and design of Dynamics 365 CE contact centre solutions, integrating AI agents via Copilot to enhance agent productivity and customer experience. Client Engagement: Collaborate with clients from project inception through to delivery, ensuring solutions align with business objectives and technical requirements. AI Integration: Implement AI-driven features such as intelligent routing, chatbots, and virtual assistants to optimise customer interactions. Security & Scalability: Design solutions with a focus on security, performance, and scalability, utilise the broader Microsoft technology stack. Community Involvement: Actively participate in the Microsoft community through social media, conferences, and user groups, sharing knowledge and best practices. Skills Proven experience delivering D365 Contact Center solutions Ability to maximise capabilities of Dynamics 365 and Power Platform Knowledge of software engineering best practices End-to-end implementation experience of CRM based programmes Benefits Starting Salary - 90k - 110k dependent on experience Flexible, hybrid working model Private medical, enhanced pension contributions & much more!
Full time : Permanent Salary : £25,087 rising to £25,684 after 8 months in role, plus uncapped commission Location: Merthyr Tydfil Contact Centre Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave: Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Oct 22, 2025
Full time
Full time : Permanent Salary : £25,087 rising to £25,684 after 8 months in role, plus uncapped commission Location: Merthyr Tydfil Contact Centre Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave: Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
An exciting opportunity has arisen for a Telesales Executive to join a well-established company specialising in sourcing and managing care solutions, simplifying the procurement process while supporting the delivery of safe and reliable care. As a Telesales Executive , you will be engaging with prospective customers to generate sales and build lasting client relationships. This full-time role offers benefits and a salary range of £20,000 - £30,000 plus bonus. You Will Be Responsible For Making outbound calls to prospective clients to introduce services and solutions. Building rapport and maintaining strong customer relationships. Identifying customer needs and offering tailored recommendations. Working towards set sales targets and team objectives. Accurately updating and maintaining records of calls and client interactions. Keeping up to date with industry knowledge to support customer conversations. What We Are Looking For Previously worked as a Telesales Executive, Telesales agent, Telesales advisor, Telesales representative, Call Centre Agent, Sales Executive, Sales Advisor, Sales Consultant, Business Development Executive, Business Development Representative, Call Centre Sales Agent, Call Centre Advisor, Outbound Sales Executive, Inside Sales Executive, Customer Sales Advisor, Client Relationship Executive, Sales administrator, Internal sales executive or in a similar role. Ideally have background in telesales, sales, or customer service Confident communication skills with a friendly and persuasive approach. Strong listening skills with the ability to adapt to different personalities. Comfortable using CRM systems and basic computer applications. What s On Offer Competitive salary Performance-based bonuses. Full training programme to support your success. Supportive and dynamic working environment. Casual dress code. This is a fantastic opportunity for a Telesales Executive to develop your career in sales with a supportive employer. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Oct 22, 2025
Full time
An exciting opportunity has arisen for a Telesales Executive to join a well-established company specialising in sourcing and managing care solutions, simplifying the procurement process while supporting the delivery of safe and reliable care. As a Telesales Executive , you will be engaging with prospective customers to generate sales and build lasting client relationships. This full-time role offers benefits and a salary range of £20,000 - £30,000 plus bonus. You Will Be Responsible For Making outbound calls to prospective clients to introduce services and solutions. Building rapport and maintaining strong customer relationships. Identifying customer needs and offering tailored recommendations. Working towards set sales targets and team objectives. Accurately updating and maintaining records of calls and client interactions. Keeping up to date with industry knowledge to support customer conversations. What We Are Looking For Previously worked as a Telesales Executive, Telesales agent, Telesales advisor, Telesales representative, Call Centre Agent, Sales Executive, Sales Advisor, Sales Consultant, Business Development Executive, Business Development Representative, Call Centre Sales Agent, Call Centre Advisor, Outbound Sales Executive, Inside Sales Executive, Customer Sales Advisor, Client Relationship Executive, Sales administrator, Internal sales executive or in a similar role. Ideally have background in telesales, sales, or customer service Confident communication skills with a friendly and persuasive approach. Strong listening skills with the ability to adapt to different personalities. Comfortable using CRM systems and basic computer applications. What s On Offer Competitive salary Performance-based bonuses. Full training programme to support your success. Supportive and dynamic working environment. Casual dress code. This is a fantastic opportunity for a Telesales Executive to develop your career in sales with a supportive employer. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Salary: £25,087 - Uncapped commission Location : Doncaster Contact Centre Full Time - Permanent Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Oct 22, 2025
Full time
Salary: £25,087 - Uncapped commission Location : Doncaster Contact Centre Full Time - Permanent Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. What's in it for you? Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Study Group UK Ltd
Stockton-on-tees, County Durham
Contract Type: Full-time, permanent Location: Stockton-on-Tees, Durham International Study Centre Salary: £25,063 per annum The Wellbeing & Engagement Officer's role is to support students face-to-face and online. The post holder will be responsible for the delivery of services and processes consistently providing an excellent student experience: This will require excellent people skills and a good level of administrative ability. The post holder will provide first level support and referral to specialist services as required and establish a programme of activities to help students develop skills and confidence outside the classroom. ABOUT THE ROLE Ensure effective case management of all wellbeing and pastoral concerns. This will include supporting students with differences, physical and mental health concerns and disabilities. The post holder will create and maintain accurate records in the student information management system in line with GDPR requirements. Ensure the safeguarding of students in line with Study Group policy and procedure and acting as the first point of contact for any member of staff who has a concern about the safety or wellbeing of a student. Provide 1:1 welfare and pastoral support to students, referring them for additional support where required from external services Create and monitor Support Plans for students Coordinate the support for students that are under the age of 18, ensuring that they are safe and are accounted for daily. Work closely with the colleagues to identify and support students with additional needs due to health / SEND. To coordinate the process for student Health Registration, working in collaboration with the local GP practice to ensure that all students are registered on the NHS system and assist students to access healthcare services as required. To assist with the planning and implementation of an annual schedule of welfare events and promotional activities, including delivery in personal tutor sessions, liaising with external agencies to actively engage students in the promotion of health and wellbeing. To assist students with completing Mitigating Circumstances Forms and to attend Mitigating Circumstances meetings. To support with the membership of Student Staff Liaison Committee and regular meetings. To deal, when required, with out-of-office hours welfare related issues in return for time in lieu. Ensuring the smooth running of the reception and other student-facing environments, dealing with general student queries - face to face, on the VLE, by email and phone, gathering of information from other functional areas, targeting problem areas which lead to poor service, regular communication and review of the service with the wider team Working as part of a team to organise and manage registration, arrivals, induction, enrichment activities and events, and providing support and guidance to team members carrying out the activities Working as part of a team to ensure professional and timely information and reporting is released to external stakeholders including: parents, sponsors, guardians, agents, Study Group colleagues in the UK and overseas, partner university Effective relationship management with stakeholders including: key University departments such as Student Support and Admissions, Engagement with Study Group marketing and agent visits, including presentations and contribution to marketing materials ABOUT YOU Bachelor's degree (or equivalent experience) Safeguarding training (or equivalent experience) Supporting students in an educational context Experience of organising trips and visits including completing necessary risk assessments Experience of creating engaging content and delivering workshops or similar Experience of working collaboratively with external partners to facilitate activities and engagement Experience of facilitating the 'student voice' including demonstrating the use of effective feedback mechanisms Working in a regulated environment Working in customer service Ability to structure your work in order to support compliance, deal with competing priorities A strong understanding of Student Support activities and their contribution, or equivalent experience in a similar setting Ability to work collaboratively within a team and across functional areas, adopting a flexible working style ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely.
Oct 22, 2025
Full time
Contract Type: Full-time, permanent Location: Stockton-on-Tees, Durham International Study Centre Salary: £25,063 per annum The Wellbeing & Engagement Officer's role is to support students face-to-face and online. The post holder will be responsible for the delivery of services and processes consistently providing an excellent student experience: This will require excellent people skills and a good level of administrative ability. The post holder will provide first level support and referral to specialist services as required and establish a programme of activities to help students develop skills and confidence outside the classroom. ABOUT THE ROLE Ensure effective case management of all wellbeing and pastoral concerns. This will include supporting students with differences, physical and mental health concerns and disabilities. The post holder will create and maintain accurate records in the student information management system in line with GDPR requirements. Ensure the safeguarding of students in line with Study Group policy and procedure and acting as the first point of contact for any member of staff who has a concern about the safety or wellbeing of a student. Provide 1:1 welfare and pastoral support to students, referring them for additional support where required from external services Create and monitor Support Plans for students Coordinate the support for students that are under the age of 18, ensuring that they are safe and are accounted for daily. Work closely with the colleagues to identify and support students with additional needs due to health / SEND. To coordinate the process for student Health Registration, working in collaboration with the local GP practice to ensure that all students are registered on the NHS system and assist students to access healthcare services as required. To assist with the planning and implementation of an annual schedule of welfare events and promotional activities, including delivery in personal tutor sessions, liaising with external agencies to actively engage students in the promotion of health and wellbeing. To assist students with completing Mitigating Circumstances Forms and to attend Mitigating Circumstances meetings. To support with the membership of Student Staff Liaison Committee and regular meetings. To deal, when required, with out-of-office hours welfare related issues in return for time in lieu. Ensuring the smooth running of the reception and other student-facing environments, dealing with general student queries - face to face, on the VLE, by email and phone, gathering of information from other functional areas, targeting problem areas which lead to poor service, regular communication and review of the service with the wider team Working as part of a team to organise and manage registration, arrivals, induction, enrichment activities and events, and providing support and guidance to team members carrying out the activities Working as part of a team to ensure professional and timely information and reporting is released to external stakeholders including: parents, sponsors, guardians, agents, Study Group colleagues in the UK and overseas, partner university Effective relationship management with stakeholders including: key University departments such as Student Support and Admissions, Engagement with Study Group marketing and agent visits, including presentations and contribution to marketing materials ABOUT YOU Bachelor's degree (or equivalent experience) Safeguarding training (or equivalent experience) Supporting students in an educational context Experience of organising trips and visits including completing necessary risk assessments Experience of creating engaging content and delivering workshops or similar Experience of working collaboratively with external partners to facilitate activities and engagement Experience of facilitating the 'student voice' including demonstrating the use of effective feedback mechanisms Working in a regulated environment Working in customer service Ability to structure your work in order to support compliance, deal with competing priorities A strong understanding of Student Support activities and their contribution, or equivalent experience in a similar setting Ability to work collaboratively within a team and across functional areas, adopting a flexible working style ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely.
focused immediately available? Artis HR are proud to partner with our national multi-sited Manufacturing Client to support their site in the South West. who are recruiting an Interim HR Business Partner for a period of 6 months. A As an employer of choice with an enviable reputation, Customer and Colleague centricity has always been at the heart of their culture, without a doubt this reflects clearly in their continuing business success and ongoing growth. Reporting into the Senior HR Business Partner, your role will drive implementation of the HR strategy across the site. Partner with senior operational leaders to identify business led HR solutions that deliver commercial performance. Provide leadership on the people aspects of business plans and provide input on people and organisational issues. As a key member of the HR Team, you will contribute to and influence the development of the business agenda and strategy, providing challenge and consulting support. You will act as a change agent and be pivotal in driving forward the HR and business Strategy to enable a step change in performance. Areas of Responsibility Participate in the implementation of the HR agenda across businesses in the UK by delivering a business focussed HR service to the various Managers across the area of responsibility. In conjunction with Managers, implement an HR business plan which aligns with business performance objectives and is measurable in terms of cost and quality effectiveness. Build and maintain collaborative working relationships with COE's and Shared Service Centre. Build effective relationships with Unions and employee committees. Participate fully in key people related change decisions, anticipating and effectively dealing with any people issues. Play an active role in employee engagement activities. Understand local business context, issues, and challenges to provide specific advice to Business Managers. Deliver HR solutions as appropriate to enhance commercial performance. Use nationally provided HR tools, processes, and techniques to address local issues. Advise, challenge, coach, and support Managers in their role on people-related processes (e.g., performance management, personal and team development, career path implementation, resource planning and recruitment). Attend management meetings to gain understanding of the various sites' business performance and challenges, both operationally and commercially. Develop and implement people plans that support local business strategy/performance and UK HR strategy; Use the HR dashboard (Via workday or local ones) to shape and drive local action plans within People Plan i.e., to reduce absenteeism, improve local engagement, facilitate survey action plans, improve PDRs. Manage complex employee relation issues i.e., discipline, absence management, performance management, redundancies. Identify trends in IR/ER issues and work with Senior HRBP / HRD to design solutions. Partner the business around Organisational Design & Development, supporting any change programmes and identifying opportunities and areas of improvement to support organisational and people performance. Support, develop & coach local site management to enable them to manage all HR related issues; ensuring they understand the impact of these on the individual and the business, ideally resolving issues where possible informally. Provide support and guidance to the site-based HR team and assist in their professional development by developing a Personal Development Plan. Support the Operations team with the development and delivery of the Engagement and Communications plan. Identify continuous improvement opportunities across HR processes and procedures & escalate to Senior HR Business Partner Experience CIPD Qualified or Equivalent. Very strong HR Business Partnering skills. Sound up to date knowledge of employment legislation. Proven track record as a HR generalist experience fast paced and unionised environments. Strong change management, people management, re-structuring, employee relations and recruitment expertise. Strong personal impact and relationship building skills. Results driven, pragmatic, customer focused and committed to delivering HR excellence. Good project and time management skills. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Oct 22, 2025
Contractor
focused immediately available? Artis HR are proud to partner with our national multi-sited Manufacturing Client to support their site in the South West. who are recruiting an Interim HR Business Partner for a period of 6 months. A As an employer of choice with an enviable reputation, Customer and Colleague centricity has always been at the heart of their culture, without a doubt this reflects clearly in their continuing business success and ongoing growth. Reporting into the Senior HR Business Partner, your role will drive implementation of the HR strategy across the site. Partner with senior operational leaders to identify business led HR solutions that deliver commercial performance. Provide leadership on the people aspects of business plans and provide input on people and organisational issues. As a key member of the HR Team, you will contribute to and influence the development of the business agenda and strategy, providing challenge and consulting support. You will act as a change agent and be pivotal in driving forward the HR and business Strategy to enable a step change in performance. Areas of Responsibility Participate in the implementation of the HR agenda across businesses in the UK by delivering a business focussed HR service to the various Managers across the area of responsibility. In conjunction with Managers, implement an HR business plan which aligns with business performance objectives and is measurable in terms of cost and quality effectiveness. Build and maintain collaborative working relationships with COE's and Shared Service Centre. Build effective relationships with Unions and employee committees. Participate fully in key people related change decisions, anticipating and effectively dealing with any people issues. Play an active role in employee engagement activities. Understand local business context, issues, and challenges to provide specific advice to Business Managers. Deliver HR solutions as appropriate to enhance commercial performance. Use nationally provided HR tools, processes, and techniques to address local issues. Advise, challenge, coach, and support Managers in their role on people-related processes (e.g., performance management, personal and team development, career path implementation, resource planning and recruitment). Attend management meetings to gain understanding of the various sites' business performance and challenges, both operationally and commercially. Develop and implement people plans that support local business strategy/performance and UK HR strategy; Use the HR dashboard (Via workday or local ones) to shape and drive local action plans within People Plan i.e., to reduce absenteeism, improve local engagement, facilitate survey action plans, improve PDRs. Manage complex employee relation issues i.e., discipline, absence management, performance management, redundancies. Identify trends in IR/ER issues and work with Senior HRBP / HRD to design solutions. Partner the business around Organisational Design & Development, supporting any change programmes and identifying opportunities and areas of improvement to support organisational and people performance. Support, develop & coach local site management to enable them to manage all HR related issues; ensuring they understand the impact of these on the individual and the business, ideally resolving issues where possible informally. Provide support and guidance to the site-based HR team and assist in their professional development by developing a Personal Development Plan. Support the Operations team with the development and delivery of the Engagement and Communications plan. Identify continuous improvement opportunities across HR processes and procedures & escalate to Senior HR Business Partner Experience CIPD Qualified or Equivalent. Very strong HR Business Partnering skills. Sound up to date knowledge of employment legislation. Proven track record as a HR generalist experience fast paced and unionised environments. Strong change management, people management, re-structuring, employee relations and recruitment expertise. Strong personal impact and relationship building skills. Results driven, pragmatic, customer focused and committed to delivering HR excellence. Good project and time management skills. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
