Colleague Experience Partner - Capability & Performance

Title: Colleague Experience Partner Capability & Performance
Location: Remote
Hours: 37.5 per week
Salary: £48,000 per annum
Role Profile: (url removed)

Join Anchor and Make a Real Impact on Colleague Skills and Performance Join us as Colleague Experience Partner

It s an exciting time to join Anchor as we expand our team with several new roles, creating fresh opportunities and challenges! As a Colleague Experience Partner, you ll be a part of a collaborative, agile team dedicated to continuously improving how we develop and support our colleagues skills and performance, managing strategic projects against day to day operational excellence.

What does it mean to be a Anchor Colleague Experience Partner?

• Partnering: Work closely with stakeholders at all levels to provide expert advice on capability, performance, and development challenges ensuring aligned, practical solutions that make a real difference.
• Design & Deliver: Create and lead interventions that enhance colleague skills, behaviours and confidence. Delivering clear and effective learning that supports individual and team growth.
• Champion Change: Play an active role in managing change initiatives from engagement and readiness for training, helping colleagues and teams to adapt and succeed, creating a culture of continuous improvement.
• Performance Focus: Maintain a robust performance management approach to support colleagues in meeting their objectives and delivering high standards daily.
• Project Management: Lead and manage projects that enhance capability & performance, whilst ensuring smooth day-to-day running of operations.
• Lead & Inspire: Develop and coach your team, building a high-performing, trusted group of Specialists and Advisors who embody Anchors values.

Who are we looking for?

• Experienced Capability Partner: You have experience in HR, Organisational Development or learning, with a solid understanding of assessing skills, behaviours and building capability frameworks.
• Change Champion: You re skilled in applying change theory and supporting change initiatives that engage and prepare people for whats next.
• Experienced: You ll have a background in HR or Learning, ideally with CIPD Level 5 underway or completed.
• Influential: You re confident facilitating workshops and conversations, influencing at all levels, and delivering messages with clarity and empathy.
• Analytical Thinker: Comfortable working with data and insights, spotting patterns and using evidence to guide decisions and improvements.
• People Focused: You re passionate about coaching, mentoring and developing others, with strong communication and stakeholder management skills.
• Project Delivery: Experienced in planning, coordinating and delivering projects that make an impact.
• Compliance: You understand regulatory compliance and ensure all activities meet necessary standards.

About Anchor

We are the largest not-for-profit provider of housing and care for older people, managing 55,000 homes across the country. We are committed to transforming later-life by offering choice, innovation, and high quality services shaped around our residents needs. As a values driven organisation, we put people first both those we support and our colleagues fostering a supportive, inclusive workplace where you can grow and make a meaningful difference every day.

Ready to make a real difference in how colleagues develop and succeed at Anchor? We d love to hear from you!

Anchor a great place to work

Anchor is England s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan contribute between 4% and 8% and we ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.