Overview Are you a HR Systems Administrator looking for an exciting role utilising cutting-edge technology within an exciting fast growing industry? Solus An Aviva Company are recruiting a HR & Payroll specialist to help manage and configure our HR systems across our network. Responsibilities Location: UK-Remote 12-Month Fixed Term Contract Solus are a market leading, award winning Accident Repair Network - part of the Aviva Group, we are committed to innovation, operational excellence, and delivering exceptional customer service to our customers. We are looking for a talented and experienced HR systems Administrator with prior experience of working with Zellis (ResourceLink, Compensate) to join our team on a 12-Month Fixed Term Basis. You will be responsible for the development, configuration, and optimisation of the Zellis HR and Payroll systems which supports business operations by ensuring the systems are tailored to meet organisational needs: Configure ResourceLink to meet specific HR and payroll requirements, customising User Defined Fields, Screens, workflows etc to align with business processes Collaborate with the Systems Architect, IT, HR, Payroll and Business Change teams, working with our partners to ensure smooth integration with the wider IT infrastructure Lead or support IT Change Enablement and Problem Management processes following ITIL v4 standards, working closely with internal teams and external partners Help maintain strong IT governance, including security best practices and disaster recovery planning Create and maintain clear documentation for system setups, processes, and troubleshooting guides Provide training and support to colleagues in HR, Payroll, Recruitment, and Learning & Development to maximise effective use of Zellis tools Proactively raise risks, concerns, and cyber incidents to the IT leadership team Monitor and report on system and device performance, including error logs Configure, optimise, and maintain Zellis ResourceLink modules (HR, Payroll, Recruitment, Self-Service) Develop custom workflows, reports, and system interfaces within ResourceLink Gather business requirements and translate them into effective technical solutions Manage system upgrades, patches, and testing cycles Provide technical support and troubleshooting for ResourceLink and Compensate-related issues Ensure data integrity, security, and compliance with GDPR and payroll regulations. Integrate ResourceLink with other enterprise systems (e.g. Solus s bespoke workshop management system, MS Fabric, Power Automate) Analyse risks and implications associated with system changes, upgrades or integrations Collaborate with the Cyber Security Operations Manager to identify, mitigate and communicate data security risks Provide expert guidance to stakeholders on system capabilities, limitations and enhancements. Experience of configuring HR Systems in a development or consultant role Qualifications Knowledge of integration with Microsoft Power Automate would be beneficial Deep understanding of Zellis products (ResourceLink and Compensate) architecture, including how data is stored, triggered, and synchronized. Experience with User Defined Fields, screens, and workflow configuration Familiarity with Zellis ResourceLink reporting solutions: RRS and translating to MyView Consoles as widgets, Power BI A keen understanding of security and of integrations with other platforms through the use of APIs, webhooks, SSO and Azure connectors; a proficiency in using the ZIP API suite Familiarity with ZIP and its integration with ResourceLink in a hybrid environment Excellent interpersonal skills, including strong relationship building and senior stakeholder management ability (e.g., able to translate and tailor complex or technical information to meet the appropriate audience) Up-to-date awareness of data protection regulations and payroll legislation Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva s success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer s leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you re excited but don t tick every box, we encourage you to apply your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Oct 23, 2025
Contractor
Overview Are you a HR Systems Administrator looking for an exciting role utilising cutting-edge technology within an exciting fast growing industry? Solus An Aviva Company are recruiting a HR & Payroll specialist to help manage and configure our HR systems across our network. Responsibilities Location: UK-Remote 12-Month Fixed Term Contract Solus are a market leading, award winning Accident Repair Network - part of the Aviva Group, we are committed to innovation, operational excellence, and delivering exceptional customer service to our customers. We are looking for a talented and experienced HR systems Administrator with prior experience of working with Zellis (ResourceLink, Compensate) to join our team on a 12-Month Fixed Term Basis. You will be responsible for the development, configuration, and optimisation of the Zellis HR and Payroll systems which supports business operations by ensuring the systems are tailored to meet organisational needs: Configure ResourceLink to meet specific HR and payroll requirements, customising User Defined Fields, Screens, workflows etc to align with business processes Collaborate with the Systems Architect, IT, HR, Payroll and Business Change teams, working with our partners to ensure smooth integration with the wider IT infrastructure Lead or support IT Change Enablement and Problem Management processes following ITIL v4 standards, working closely with internal teams and external partners Help maintain strong IT governance, including security best practices and disaster recovery planning Create and maintain clear documentation for system setups, processes, and troubleshooting guides Provide training and support to colleagues in HR, Payroll, Recruitment, and Learning & Development to maximise effective use of Zellis tools Proactively raise risks, concerns, and cyber incidents to the IT leadership team Monitor and report on system and device performance, including error logs Configure, optimise, and maintain Zellis ResourceLink modules (HR, Payroll, Recruitment, Self-Service) Develop custom workflows, reports, and system interfaces within ResourceLink Gather business requirements and translate them into effective technical solutions Manage system upgrades, patches, and testing cycles Provide technical support and troubleshooting for ResourceLink and Compensate-related issues Ensure data integrity, security, and compliance with GDPR and payroll regulations. Integrate ResourceLink with other enterprise systems (e.g. Solus s bespoke workshop management system, MS Fabric, Power Automate) Analyse risks and implications associated with system changes, upgrades or integrations Collaborate with the Cyber Security Operations Manager to identify, mitigate and communicate data security risks Provide expert guidance to stakeholders on system capabilities, limitations and enhancements. Experience of configuring HR Systems in a development or consultant role Qualifications Knowledge of integration with Microsoft Power Automate would be beneficial Deep understanding of Zellis products (ResourceLink and Compensate) architecture, including how data is stored, triggered, and synchronized. Experience with User Defined Fields, screens, and workflow configuration Familiarity with Zellis ResourceLink reporting solutions: RRS and translating to MyView Consoles as widgets, Power BI A keen understanding of security and of integrations with other platforms through the use of APIs, webhooks, SSO and Azure connectors; a proficiency in using the ZIP API suite Familiarity with ZIP and its integration with ResourceLink in a hybrid environment Excellent interpersonal skills, including strong relationship building and senior stakeholder management ability (e.g., able to translate and tailor complex or technical information to meet the appropriate audience) Up-to-date awareness of data protection regulations and payroll legislation Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva s success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer s leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you re excited but don t tick every box, we encourage you to apply your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
This is a very successful, profitable and specialist logistics service provider, working in a lucrative niche market. As Head of IT, you'll be responsible for: Strategic Leadership : Define and execute the IT roadmap aligned with business goals, driving digital transformation and innovation. Operational Excellence : Oversee day-to-day IT operations, ensuring reliability, scalability, and performance across systems and infrastructure. Vendor & Budget Management : Lead vendor relationships, contract negotiations, and manage the IT budget to maximize ROI. Data & Analytics : Champion data governance, business intelligence, and AI-driven decision-making. Cybersecurity & Compliance : Ensure robust cybersecurity frameworks, risk management, and regulatory compliance. Team Leadership : Inspire and manage a skilled IT team, fostering a culture of continuous improvement and collaboration. Governance & CI : Implement IT governance best practices and drive continuous improvement across all technology functions. We're looking for a versatile and hands-on individual with :- Proven experience in IT leadership within logistics, supply chain, or similar sectors. Strong understanding of enterprise architecture, cloud platforms, and digital transformation. Expertise in cybersecurity, data strategy, and AI technologies. Excellent stakeholder management and communication skills. A strategic mindset with hands-on operational capabilities. This is a high growth business with ambition and passion. You will Be part of a growing, agile logistics firm with a bold vision for the future. In addition you will Lead transformative projects that directly impact business performance and Work in a collaborative, forward-thinking environment where innovation is valued. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
Oct 23, 2025
Full time
This is a very successful, profitable and specialist logistics service provider, working in a lucrative niche market. As Head of IT, you'll be responsible for: Strategic Leadership : Define and execute the IT roadmap aligned with business goals, driving digital transformation and innovation. Operational Excellence : Oversee day-to-day IT operations, ensuring reliability, scalability, and performance across systems and infrastructure. Vendor & Budget Management : Lead vendor relationships, contract negotiations, and manage the IT budget to maximize ROI. Data & Analytics : Champion data governance, business intelligence, and AI-driven decision-making. Cybersecurity & Compliance : Ensure robust cybersecurity frameworks, risk management, and regulatory compliance. Team Leadership : Inspire and manage a skilled IT team, fostering a culture of continuous improvement and collaboration. Governance & CI : Implement IT governance best practices and drive continuous improvement across all technology functions. We're looking for a versatile and hands-on individual with :- Proven experience in IT leadership within logistics, supply chain, or similar sectors. Strong understanding of enterprise architecture, cloud platforms, and digital transformation. Expertise in cybersecurity, data strategy, and AI technologies. Excellent stakeholder management and communication skills. A strategic mindset with hands-on operational capabilities. This is a high growth business with ambition and passion. You will Be part of a growing, agile logistics firm with a bold vision for the future. In addition you will Lead transformative projects that directly impact business performance and Work in a collaborative, forward-thinking environment where innovation is valued. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
Medical Detection Dogs trains dogs to save lives. We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field. JOB TITLE : IT Operations Manager LOCATION : Great Horwood, Buckinghamshire SALARY : £33,000 - £36,000 p/a JOB TYPE : Permanent, Full Time - 37.5 hours per week (Part-time applications considered) REPORTS TO : Head of Finance and Resources MAIN PURPOSE & SCOPE OF THE ROLE: The IT Operations Manager will ensure the smooth and secure running of all technology systems across the charity. This role provides operational oversight of IT services, suppliers and infrastructure, enabling staff to work effectively while maintaining compliance, security and resilience. The postholder will play a key role in supporting organisational growth through effective systems management, project delivery and stakeholder engagement. WHAT YOU LL DO: Oversee and coordinate the charity s technology function, ensuring outsourced services are managed effectively, systems are secure and well-maintained, and projects are delivered on time. The postholder will act as the operational lead for technology, supporting staff and stakeholders and contributing to the ongoing development of the charity s digital capabilities under the Head of Departments guidance. ABOUT THE ROLE You will oversee and coordinate the charity s technology function, ensuring outsourced IT services are managed effectively and systems remain secure, reliable, and fit for purpose. You will act as the operational lead for technology, supporting staff and stakeholders while driving the delivery of small-to-medium projects such as system upgrades, CRM enhancements, and security improvements. You will maintain oversight of all systems, integrations and licences, ensuring accurate documentation and identifying opportunities for improvement. You will also play a key role in governance and compliance, promoting cyber security best practice, supporting data protection measures and maintaining the technology risk register. This is an exciting opportunity to shape and strengthen the charity s digital capabilities, working closely with suppliers and internal teams to ensure technology enables our mission. Responsibilities of the Role Supplier & service management Act as the main operational contact for outsourced IT support and helpdesk, charity database, and website providers, ensuring effective communication and service delivery. Monitor supplier performance, service level agreements (SLAs), and ticketing systems. Escalate issues and follow up to resolution as needed. Maintain the contract register, arrange renewals, and support procurement activities related to technology services and systems. Systems oversight and documentation Maintain an up-to-date map of organisational systems, integrations, licences, and the asset register. Manage hardware and software requirements across the organisation, ensuring systems are fit for purpose and aligned with operational needs. Identify operational risks, technical issues or gaps in provision and implement quick-win improvements where possible. Ensure process documentation and user guides are accurate, accessible, and regularly updated. Project coordination and delivery Lead or coordinate small-to-medium technology projects (e.g. multi-factor authentication rollout, system upgrades, CRM module implementation, data migrations). Manage project timelines, stakeholder communications, and supplier delivery to ensure successful outcomes. Governance, security & compliance Support the implementation of IT policies (e.g. acceptable use, backup, remote access) and data protection controls. Maintain the technology risk register and report to the Head of Finance and Resources to support compliance with relevant regulations and standards, including GDPR. Promote cyber security best practices across the organisation, including coordinating periodic phishing tests and reporting outcomes via outsourced suppliers. Track departmental spend, support budget monitoring, and prepare cost forecasts for future technology needs. Contribute to business cases for new systems or technology investments, ensuring alignment with strategic goals. Stakeholder liaison & internal enablement Act as the bridge between technical suppliers and non-technical staff, ensuring clear and effective communication. Communicate outages, system changes and project plans clearly to internal stakeholders. Provide guidance and support to users as needed. Deliver occasional training or guidance to staff on systems and processes (not first-line helpdesk). Develop and report on departmental key performance indicators (KPIs), including but not limited to PERSON SPECIFICATION: Experience & Qualifications Essential Reliable with a proactive can do attitude and flexibility to adapt the role as the organisation s needs evolve Experience coordinating IT services, suppliers or technology projects within a small to medium-sized organisation Strong organisational skills and stakeholder management experience Clear and confident communicator, able to translate technical issues for non-technical staff Working knowledge of common business IT systems including Microsoft 365, cloud services, CRMs, and basic networking concepts Good understanding of information security and data protection principles (e.g. multi-factor authentication, backups, GDPR) Comfortable working independently and managing competing priorities effectively Comfortable working in the presence of dogs Desirable Experience working within the charity or third sector Experience of working with Managed Service Providers or outsourced IT support models Familiarity with website content management systems and CRM/database suppliers Basic experience in budgeting or procurement processes IT project management experience Knowledge & Skills DESIRABLE Ability to work independently and exercise sound judgement in a fast-paced and evolving environment Ability to build and maintain effective working relationships across teams Strong attention to detail and ability to maintain confidentiality Proficiency in using Microsoft Office applications Highly effective written and verbal communication skills Good influencing and negotiation skills Ability to support and guide colleagues in IT-related matters, fostering a collaborative and solution-focused approach Other Requirements A full current driving license Comfortable with dogs in the workplace/office DIVERITY, EQUALITY & INCLUSION We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Values & Behaviours Working at Medical Detection Dogs will be a richly rewarding experience. Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team: We are respectful. We stay positive. We strive for excellence. We communicate and listen. We are ambassadors. We are one team. And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.
Oct 22, 2025
Full time
Medical Detection Dogs trains dogs to save lives. We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field. JOB TITLE : IT Operations Manager LOCATION : Great Horwood, Buckinghamshire SALARY : £33,000 - £36,000 p/a JOB TYPE : Permanent, Full Time - 37.5 hours per week (Part-time applications considered) REPORTS TO : Head of Finance and Resources MAIN PURPOSE & SCOPE OF THE ROLE: The IT Operations Manager will ensure the smooth and secure running of all technology systems across the charity. This role provides operational oversight of IT services, suppliers and infrastructure, enabling staff to work effectively while maintaining compliance, security and resilience. The postholder will play a key role in supporting organisational growth through effective systems management, project delivery and stakeholder engagement. WHAT YOU LL DO: Oversee and coordinate the charity s technology function, ensuring outsourced services are managed effectively, systems are secure and well-maintained, and projects are delivered on time. The postholder will act as the operational lead for technology, supporting staff and stakeholders and contributing to the ongoing development of the charity s digital capabilities under the Head of Departments guidance. ABOUT THE ROLE You will oversee and coordinate the charity s technology function, ensuring outsourced IT services are managed effectively and systems remain secure, reliable, and fit for purpose. You will act as the operational lead for technology, supporting staff and stakeholders while driving the delivery of small-to-medium projects such as system upgrades, CRM enhancements, and security improvements. You will maintain oversight of all systems, integrations and licences, ensuring accurate documentation and identifying opportunities for improvement. You will also play a key role in governance and compliance, promoting cyber security best practice, supporting data protection measures and maintaining the technology risk register. This is an exciting opportunity to shape and strengthen the charity s digital capabilities, working closely with suppliers and internal teams to ensure technology enables our mission. Responsibilities of the Role Supplier & service management Act as the main operational contact for outsourced IT support and helpdesk, charity database, and website providers, ensuring effective communication and service delivery. Monitor supplier performance, service level agreements (SLAs), and ticketing systems. Escalate issues and follow up to resolution as needed. Maintain the contract register, arrange renewals, and support procurement activities related to technology services and systems. Systems oversight and documentation Maintain an up-to-date map of organisational systems, integrations, licences, and the asset register. Manage hardware and software requirements across the organisation, ensuring systems are fit for purpose and aligned with operational needs. Identify operational risks, technical issues or gaps in provision and implement quick-win improvements where possible. Ensure process documentation and user guides are accurate, accessible, and regularly updated. Project coordination and delivery Lead or coordinate small-to-medium technology projects (e.g. multi-factor authentication rollout, system upgrades, CRM module implementation, data migrations). Manage project timelines, stakeholder communications, and supplier delivery to ensure successful outcomes. Governance, security & compliance Support the implementation of IT policies (e.g. acceptable use, backup, remote access) and data protection controls. Maintain the technology risk register and report to the Head of Finance and Resources to support compliance with relevant regulations and standards, including GDPR. Promote cyber security best practices across the organisation, including coordinating periodic phishing tests and reporting outcomes via outsourced suppliers. Track departmental spend, support budget monitoring, and prepare cost forecasts for future technology needs. Contribute to business cases for new systems or technology investments, ensuring alignment with strategic goals. Stakeholder liaison & internal enablement Act as the bridge between technical suppliers and non-technical staff, ensuring clear and effective communication. Communicate outages, system changes and project plans clearly to internal stakeholders. Provide guidance and support to users as needed. Deliver occasional training or guidance to staff on systems and processes (not first-line helpdesk). Develop and report on departmental key performance indicators (KPIs), including but not limited to PERSON SPECIFICATION: Experience & Qualifications Essential Reliable with a proactive can do attitude and flexibility to adapt the role as the organisation s needs evolve Experience coordinating IT services, suppliers or technology projects within a small to medium-sized organisation Strong organisational skills and stakeholder management experience Clear and confident communicator, able to translate technical issues for non-technical staff Working knowledge of common business IT systems including Microsoft 365, cloud services, CRMs, and basic networking concepts Good understanding of information security and data protection principles (e.g. multi-factor authentication, backups, GDPR) Comfortable working independently and managing competing priorities effectively Comfortable working in the presence of dogs Desirable Experience working within the charity or third sector Experience of working with Managed Service Providers or outsourced IT support models Familiarity with website content management systems and CRM/database suppliers Basic experience in budgeting or procurement processes IT project management experience Knowledge & Skills DESIRABLE Ability to work independently and exercise sound judgement in a fast-paced and evolving environment Ability to build and maintain effective working relationships across teams Strong attention to detail and ability to maintain confidentiality Proficiency in using Microsoft Office applications Highly effective written and verbal communication skills Good influencing and negotiation skills Ability to support and guide colleagues in IT-related matters, fostering a collaborative and solution-focused approach Other Requirements A full current driving license Comfortable with dogs in the workplace/office DIVERITY, EQUALITY & INCLUSION We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Values & Behaviours Working at Medical Detection Dogs will be a richly rewarding experience. Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team: We are respectful. We stay positive. We strive for excellence. We communicate and listen. We are ambassadors. We are one team. And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.
Job Role: IT Director Location: Marylebone, London, W1 Hybrid: 3 days in Office Salary: 100k - 120k plus benefits Firm Overview Our client long-established firm of Chartered Accountants. They deliver services to the highest standards, combining deep technical expertise with a forward-thinking outlook. They pride themselves on building enduring relationships with their clients, many of whom are ultra-high-net-worth individuals and families offering bespoke advice that spans generations. Their team is known for its intelligence, ingenuity, and exacting attention to detail. They are trusted advisers, providing not only technical excellence but also constructive challenge and strategic insight when needed. Their services span compliance and advisory work, with specialist expertise across sectors including family offices, real estate, financial services, entertainment and charities. They also support family offices and offer tailored private client services. Role Overview The IT Director will lead the Firm's technology operations and projects, ensuring that our IT infrastructure supports the firm's commitment to excellence and client service. They will collaborate with the partners in setting the firm's Tech strategy to ensure this aligns with the wider business aims. This is a pivotal role that combines hands-on leadership with strategic input, requiring a deep understanding of enterprise-grade IT systems within a cost-conscious, professional services environment. The successful candidate will report directly to the Partners and oversee one in-house IT engineer/manager. They will also manage relationships with external IT support providers and vendors. The IT Director will be responsible for ensuring that our systems are secure, scalable, and aligned with the Firm's high standards of governance and performance. Key Responsibilities Infrastructure & Operations - Oversee the Firm's cloud-based infrastructure (AVD on Microsoft Azure), ensuring performance, reliability, and scalability. - Oversee the Firm's line of business applications ( including the Microsoft suite, Teams, CCH Central, Virtual Cabinet, Caseware, Alphatax) - Manage hardware and software lifecycles, including procurement, deployment, and retirement. - Ensure robust update control, patch management, and system monitoring. Governance & Security - Implement and maintain strong IT governance frameworks, including risk management and compliance. - Lead cybersecurity strategy, including threat detection, incident response, and staff awareness training. - Ensure compliance with GDPR and other relevant regulations. Vendor & License Management - Manage relationships with external IT support providers and software vendors. - Negotiate contracts, monitor SLAs, and ensure cost-effective service delivery. - Maintain accurate records of software licenses and ensure compliance. Strategic Leadership - In conjunction with the partners, develop and execute an IT strategy that aligns with the Firm's business goals and client service ethos. - Advise Partners on emerging technologies and implement impactful solutions, including AI, automation, and data analytics. - Conduct horizon scanning to identify innovations that enhance operational efficiency and client experience. Project Management - Lead IT projects including system upgrades, software implementations, and process improvements. - Collaborate with internal stakeholders to define requirements and deliver tailored solutions. Training & Communication - Promote IT literacy across the Firm through structured training and informal support. - Communicate technical concepts clearly and effectively to non-technical audiences. - Foster a culture of continuous improvement and proactive problem-solving. Team Leadership - Supervise and mentor the in-house IT engineer/manager, providing guidance and performance management. - Build a collaborative, service-oriented IT function that reflects the Firm's values. Skills & Experience Essential - Proven experience as an IT Director or Head of IT in a professional services firm. - Strong technical knowledge of Microsoft 365, Azure, AVD and best-in-breed accounting and tax solutions. - Demonstrated success in IT operations, infrastructure management, and vendor oversight. - Deep understanding of cybersecurity principles and regulatory compliance. - Excellent communication, leadership, and stakeholder engagement skills. Desirable - Experience with AI and RPA tools and their application in professional services. - Familiarity with our line-of-business applications. - Project management certification or equivalent experience. - Exposure to ISO 27001 or similar standards. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Oct 22, 2025
Full time
Job Role: IT Director Location: Marylebone, London, W1 Hybrid: 3 days in Office Salary: 100k - 120k plus benefits Firm Overview Our client long-established firm of Chartered Accountants. They deliver services to the highest standards, combining deep technical expertise with a forward-thinking outlook. They pride themselves on building enduring relationships with their clients, many of whom are ultra-high-net-worth individuals and families offering bespoke advice that spans generations. Their team is known for its intelligence, ingenuity, and exacting attention to detail. They are trusted advisers, providing not only technical excellence but also constructive challenge and strategic insight when needed. Their services span compliance and advisory work, with specialist expertise across sectors including family offices, real estate, financial services, entertainment and charities. They also support family offices and offer tailored private client services. Role Overview The IT Director will lead the Firm's technology operations and projects, ensuring that our IT infrastructure supports the firm's commitment to excellence and client service. They will collaborate with the partners in setting the firm's Tech strategy to ensure this aligns with the wider business aims. This is a pivotal role that combines hands-on leadership with strategic input, requiring a deep understanding of enterprise-grade IT systems within a cost-conscious, professional services environment. The successful candidate will report directly to the Partners and oversee one in-house IT engineer/manager. They will also manage relationships with external IT support providers and vendors. The IT Director will be responsible for ensuring that our systems are secure, scalable, and aligned with the Firm's high standards of governance and performance. Key Responsibilities Infrastructure & Operations - Oversee the Firm's cloud-based infrastructure (AVD on Microsoft Azure), ensuring performance, reliability, and scalability. - Oversee the Firm's line of business applications ( including the Microsoft suite, Teams, CCH Central, Virtual Cabinet, Caseware, Alphatax) - Manage hardware and software lifecycles, including procurement, deployment, and retirement. - Ensure robust update control, patch management, and system monitoring. Governance & Security - Implement and maintain strong IT governance frameworks, including risk management and compliance. - Lead cybersecurity strategy, including threat detection, incident response, and staff awareness training. - Ensure compliance with GDPR and other relevant regulations. Vendor & License Management - Manage relationships with external IT support providers and software vendors. - Negotiate contracts, monitor SLAs, and ensure cost-effective service delivery. - Maintain accurate records of software licenses and ensure compliance. Strategic Leadership - In conjunction with the partners, develop and execute an IT strategy that aligns with the Firm's business goals and client service ethos. - Advise Partners on emerging technologies and implement impactful solutions, including AI, automation, and data analytics. - Conduct horizon scanning to identify innovations that enhance operational efficiency and client experience. Project Management - Lead IT projects including system upgrades, software implementations, and process improvements. - Collaborate with internal stakeholders to define requirements and deliver tailored solutions. Training & Communication - Promote IT literacy across the Firm through structured training and informal support. - Communicate technical concepts clearly and effectively to non-technical audiences. - Foster a culture of continuous improvement and proactive problem-solving. Team Leadership - Supervise and mentor the in-house IT engineer/manager, providing guidance and performance management. - Build a collaborative, service-oriented IT function that reflects the Firm's values. Skills & Experience Essential - Proven experience as an IT Director or Head of IT in a professional services firm. - Strong technical knowledge of Microsoft 365, Azure, AVD and best-in-breed accounting and tax solutions. - Demonstrated success in IT operations, infrastructure management, and vendor oversight. - Deep understanding of cybersecurity principles and regulatory compliance. - Excellent communication, leadership, and stakeholder engagement skills. Desirable - Experience with AI and RPA tools and their application in professional services. - Familiarity with our line-of-business applications. - Project management certification or equivalent experience. - Exposure to ISO 27001 or similar standards. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Technical Applications Manager - 12 Month Fixed Term Contract Can work remotely but must be available to travel to our offices or customers as and when required. Job Summary We are currently looking for an experienced Technical Applications Manager who will lead Telents Enterprise Applications product team who are responsible for managing the day-to-day application service and delivery of system enhancements, projects, major incidents and support. Working closely with the wider IT leadership to deliver technical application upgrades and supporting the integration of Telents application estate into M Group. Key Deliverables - Lead the delivery of Telents Enterprise Application service to ensure technology supports the delivery of Telents business strategy. - Manage a team of internal, and external partners, specialists responsible for the development, implementation, and support of enterprise applications. - Support the team, including solution architects, product owners, engineers and business analysts, fostering a culture of high performance, innovation, and continuous improvement - Oversee the day-to-day operations of enterprise applications, to ensure efficient and seamless operations. - Oversee the maintenance of enterprise applications such as ERP (Oracle E-Business Suite), CRM (Salesforce), HR (Oracle HCM), Oracle Fusion, Document Management (Oracle WebCenter) and other business critical products. - Develop technical application roadmaps in collaboration with key business users to schedule and deliver application upgrades, ensuring vulnerabilities are removed asap and application software versions remain evergreen. - Lead Business Continuity and Disaster Recovery activities to ensure continued service resilience across the application estate. - Work in partnership with procurement and the business to effectively manage 3rd party application partners, through regular engagement and quarterly business reviews. - Work closely with cross-functional teams, including business leaders, department heads, and IT professionals, to understand their requirements, provide solutions, and deliver applications that enhance operational efficiency and effectiveness. - Ensure enterprise application processes comply with ITGC, internal policies relevant industry standards, data protection regulations - Implement appropriate security measures and controls to safeguard data integrity and protect against cyber threats. - Manage the budget and Fin ops operations, including Saas subscription, capital and operational expenses, and maintain relationships with external service providers and vendors. What will you bring - Extensive knowledge of IT systems and technical integrations to a high degree of technical skill. - Experience in ensuring the day-to-day smooth running of the EA operations, enhancements, support projects and some involvement with application modernisation programmes. - Strong Stakeholder Management and communications skills, with the ability to communicate and influence at all levels (inc. C-level) - Ability to work in a highly dynamic environment and able to switch from strategic to tactical hands-on approach - Experience in vendor management, previous experience of managing strategic partners including Oracle and Salesforce. - Windows, SQL and SDLC knowledge What we offer: - A career at Telent can span sectors, roles, technologies and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. - We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone be themselves and to thrive at work. - Benefits include: - 26 days annual leave per annum plus Bank Holidays - Pension - Life Assurance - Healthcare - On-line discount store
Oct 21, 2025
Seasonal
Technical Applications Manager - 12 Month Fixed Term Contract Can work remotely but must be available to travel to our offices or customers as and when required. Job Summary We are currently looking for an experienced Technical Applications Manager who will lead Telents Enterprise Applications product team who are responsible for managing the day-to-day application service and delivery of system enhancements, projects, major incidents and support. Working closely with the wider IT leadership to deliver technical application upgrades and supporting the integration of Telents application estate into M Group. Key Deliverables - Lead the delivery of Telents Enterprise Application service to ensure technology supports the delivery of Telents business strategy. - Manage a team of internal, and external partners, specialists responsible for the development, implementation, and support of enterprise applications. - Support the team, including solution architects, product owners, engineers and business analysts, fostering a culture of high performance, innovation, and continuous improvement - Oversee the day-to-day operations of enterprise applications, to ensure efficient and seamless operations. - Oversee the maintenance of enterprise applications such as ERP (Oracle E-Business Suite), CRM (Salesforce), HR (Oracle HCM), Oracle Fusion, Document Management (Oracle WebCenter) and other business critical products. - Develop technical application roadmaps in collaboration with key business users to schedule and deliver application upgrades, ensuring vulnerabilities are removed asap and application software versions remain evergreen. - Lead Business Continuity and Disaster Recovery activities to ensure continued service resilience across the application estate. - Work in partnership with procurement and the business to effectively manage 3rd party application partners, through regular engagement and quarterly business reviews. - Work closely with cross-functional teams, including business leaders, department heads, and IT professionals, to understand their requirements, provide solutions, and deliver applications that enhance operational efficiency and effectiveness. - Ensure enterprise application processes comply with ITGC, internal policies relevant industry standards, data protection regulations - Implement appropriate security measures and controls to safeguard data integrity and protect against cyber threats. - Manage the budget and Fin ops operations, including Saas subscription, capital and operational expenses, and maintain relationships with external service providers and vendors. What will you bring - Extensive knowledge of IT systems and technical integrations to a high degree of technical skill. - Experience in ensuring the day-to-day smooth running of the EA operations, enhancements, support projects and some involvement with application modernisation programmes. - Strong Stakeholder Management and communications skills, with the ability to communicate and influence at all levels (inc. C-level) - Ability to work in a highly dynamic environment and able to switch from strategic to tactical hands-on approach - Experience in vendor management, previous experience of managing strategic partners including Oracle and Salesforce. - Windows, SQL and SDLC knowledge What we offer: - A career at Telent can span sectors, roles, technologies and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. - We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone be themselves and to thrive at work. - Benefits include: - 26 days annual leave per annum plus Bank Holidays - Pension - Life Assurance - Healthcare - On-line discount store
Robert Half have partnered on a retained basis by Newby Foundries to recruit a Digital Manufacturing Systems Specialist on a permanent basis. Newby Foundries Group , based in the UK, is a leading provider of high-quality ferrous and non-ferrous castings. The group offers an extensive range of manufacturing processes, including investment casting, sand casting, die casting, and precision machining. With in-house Design for Manufacture, 3D printing, casting simulation, CAD/CAM, CNC machining, a dedicated metrology suite, and robust quality control systems, Newby Foundries delivers fully integrated, end-to-end engineering and manufacturing solutions. Their deep technical expertise, continual investment in state-of-the-art manufacturing technologies, and strong focus on quality and sustainability position them as a trusted partner for precision cast components across domestic and global markets. The role Newby Foundries are seeking a Digital Manufacturing Systems Specialist to spearhead the integration, optimisation, and digitisation of their core business systems. The role will be central to driving their ERP platform development, ensuring it becomes the backbone of their digital factory. In addition, you will support data visualisation initiatives, improve CAD/CAM workflows, and help create a seamless digital thread across the organisation. This is a strategic role that requires both technical expertise and the ability to work with stakeholders at all levels to deliver practical solutions that align with their Industry 4.0 vision. Key Responsibilities Lead the development, enhancement, and daily operation of the company's ERP system, ensuring accurate data capture, system reliability, and continuous improvement. Translate business requirements into ERP functionality, working closely with production, engineering, supply chain, and finance teams. Develop, implement, and maintain Power BI dashboards that provide actionable insights into performance, productivity, and quality. Collaborate with engineering teams to integrate CAD/CAM systems into ERP and production workflows, enabling greater efficiency and traceability. Identify and deliver opportunities for automation and process digitalisation, reducing manual tasks and improving information flow. Work with IT and operations teams to ensure seamless system integration, including databases, shopfloor data capture, and connected machinery. Provide system training and ongoing support to end users, driving adoption and confidence in digital tools. Keep abreast of emerging Industry 4.0 technologies such as IoT, digital twins, advanced analytics, and smart manufacturing platforms, recommending future investments. Act as a change agent, supporting cultural and operational shifts towards a more digital-first organisation. Skills & Experience Proven experience in ERP system administration, implementation, or optimisation within a manufacturing environment (experience with systems such as SAP, Epicor, Microsoft Dynamics, Infor, NetSuite, or similar). Strong proficiency with data visualisation and BI tools (Power BI essential, SQL or similar database knowledge advantageous). Understanding of CAD/CAM software and its role in manufacturing workflows. Good knowledge of manufacturing processes, lean principles, and Industry 4.0 concepts. Strong analytical and problem-solving skills with the ability to convert data into meaningful business improvements. Excellent communication skills, able to collaborate effectively with both technical and non-technical teams. Experience of project management in system upgrades, integrations, or digital transformation projects. Qualifications Degree (or equivalent) in Manufacturing Engineering, Mechanical Engineering, Computer Science, Information Systems, or related discipline. Professional certifications in ERP (eg, SAP, Microsoft Dynamics, Epicor, NetSuite) or BI tools (eg, Microsoft Certified: Data Analyst Associate) are highly desirable. Project management qualifications (eg, PRINCE2, Agile, Lean Six Sigma) beneficial. Desirable Hands-on experience with automation, IoT platforms, or digital twin technology. Knowledge of cybersecurity in manufacturing IT systems. Previous involvement in large-scale ERP implementations or multi-site digitalisation projects. What's on offer: A unique opportunity to shape the digital future of a well-established manufacturing business. £50,000 - £60,000 basis + additional benefits Ongoing professional development, training, and certification opportunities. A collaborative, innovative, and forward-thinking working environment. The role will be based onsite as standard - covering 4 sites within a small radius of the Kidderminster/Dudley area. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Oct 20, 2025
Full time
Robert Half have partnered on a retained basis by Newby Foundries to recruit a Digital Manufacturing Systems Specialist on a permanent basis. Newby Foundries Group , based in the UK, is a leading provider of high-quality ferrous and non-ferrous castings. The group offers an extensive range of manufacturing processes, including investment casting, sand casting, die casting, and precision machining. With in-house Design for Manufacture, 3D printing, casting simulation, CAD/CAM, CNC machining, a dedicated metrology suite, and robust quality control systems, Newby Foundries delivers fully integrated, end-to-end engineering and manufacturing solutions. Their deep technical expertise, continual investment in state-of-the-art manufacturing technologies, and strong focus on quality and sustainability position them as a trusted partner for precision cast components across domestic and global markets. The role Newby Foundries are seeking a Digital Manufacturing Systems Specialist to spearhead the integration, optimisation, and digitisation of their core business systems. The role will be central to driving their ERP platform development, ensuring it becomes the backbone of their digital factory. In addition, you will support data visualisation initiatives, improve CAD/CAM workflows, and help create a seamless digital thread across the organisation. This is a strategic role that requires both technical expertise and the ability to work with stakeholders at all levels to deliver practical solutions that align with their Industry 4.0 vision. Key Responsibilities Lead the development, enhancement, and daily operation of the company's ERP system, ensuring accurate data capture, system reliability, and continuous improvement. Translate business requirements into ERP functionality, working closely with production, engineering, supply chain, and finance teams. Develop, implement, and maintain Power BI dashboards that provide actionable insights into performance, productivity, and quality. Collaborate with engineering teams to integrate CAD/CAM systems into ERP and production workflows, enabling greater efficiency and traceability. Identify and deliver opportunities for automation and process digitalisation, reducing manual tasks and improving information flow. Work with IT and operations teams to ensure seamless system integration, including databases, shopfloor data capture, and connected machinery. Provide system training and ongoing support to end users, driving adoption and confidence in digital tools. Keep abreast of emerging Industry 4.0 technologies such as IoT, digital twins, advanced analytics, and smart manufacturing platforms, recommending future investments. Act as a change agent, supporting cultural and operational shifts towards a more digital-first organisation. Skills & Experience Proven experience in ERP system administration, implementation, or optimisation within a manufacturing environment (experience with systems such as SAP, Epicor, Microsoft Dynamics, Infor, NetSuite, or similar). Strong proficiency with data visualisation and BI tools (Power BI essential, SQL or similar database knowledge advantageous). Understanding of CAD/CAM software and its role in manufacturing workflows. Good knowledge of manufacturing processes, lean principles, and Industry 4.0 concepts. Strong analytical and problem-solving skills with the ability to convert data into meaningful business improvements. Excellent communication skills, able to collaborate effectively with both technical and non-technical teams. Experience of project management in system upgrades, integrations, or digital transformation projects. Qualifications Degree (or equivalent) in Manufacturing Engineering, Mechanical Engineering, Computer Science, Information Systems, or related discipline. Professional certifications in ERP (eg, SAP, Microsoft Dynamics, Epicor, NetSuite) or BI tools (eg, Microsoft Certified: Data Analyst Associate) are highly desirable. Project management qualifications (eg, PRINCE2, Agile, Lean Six Sigma) beneficial. Desirable Hands-on experience with automation, IoT platforms, or digital twin technology. Knowledge of cybersecurity in manufacturing IT systems. Previous involvement in large-scale ERP implementations or multi-site digitalisation projects. What's on offer: A unique opportunity to shape the digital future of a well-established manufacturing business. £50,000 - £60,000 basis + additional benefits Ongoing professional development, training, and certification opportunities. A collaborative, innovative, and forward-thinking working environment. The role will be based onsite as standard - covering 4 sites within a small radius of the Kidderminster/Dudley area. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
CK Group- Science, Clinical and Technical
Oxford, Oxfordshire
CK Group are recruiting for a Head of Lab Systems - LIMS , to join a growing and exciting research facility in Oxford, on a permanent basis. This role will be fully on-site and requires the successful candidate to come from both a science and laboratory automation background, as this role has both IT and laboratory crossovers. The Company: A research-driven organisation led by talented scientists and entrepreneurs, dedicated to creating sustainable solutions for global challenges through interdisciplinary collaboration. This exciting new campus will feature state of art R&D facility, specialised laboratories, oncology clinics and focus on bridging scientific discovery with real-world applications by integrating expertise from various fields, including biomedical science, engineering, and public health. Location: Oxford The Role: A key leadership role, the successful candidate will lead the design, implementation and maintenance of the laboratory technology and infrastructure (including data systems, networks, and digital platforms). You will drive the engineering strategy, optimise lab processes fostering a culture of operational excellence and continuous improvement. Responsibilities: Design and deliver advanced laboratory technology, IT systems, and engineering solutions Oversee the planning, implementation, and maintenance of laboratory IT infrastructure (data systems, networks, and digital platforms etc) Partner with research leaders, IT, and external vendors to deliver scalable and future-ready lab technology and infrastructure solutions. Identify emerging lab technologies and IT innovations Ensure the maintenance, calibration, and lifecycle management of laboratory equipment and technology Ensure laboratory systems meet all regulatory, health, safety, and data security standards. Your Background: PhD or a Degree in relevant field - i.e. Science, IT or Engineering. Successful track record in LIMS implementation (laboratory information management systems) - ESSENTIAL Significant experience managing laboratory operations, engineering systems, and IT infrastructure in a research environment. Laboratory automation specialist knowledge - ESSENTIAL Understanding of regulatory compliance (e.g., GLP, ISO standards) in laboratory environments. Proven skills in leadership and managing infrastructure projects. Experience with cybersecurity protocols and vendor relationships. Benefits Competitive salary plus 20% bonus Travel allowance Pension and Private Health Laptop (Macbook or Windows) Wellbeing support Life Insurance Health cash plan Apply : It is essential that applicants hold entitlement to work in the UK. Please quote job reference (Apply online only) in all correspondence. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news. INDCP
Oct 06, 2025
Full time
CK Group are recruiting for a Head of Lab Systems - LIMS , to join a growing and exciting research facility in Oxford, on a permanent basis. This role will be fully on-site and requires the successful candidate to come from both a science and laboratory automation background, as this role has both IT and laboratory crossovers. The Company: A research-driven organisation led by talented scientists and entrepreneurs, dedicated to creating sustainable solutions for global challenges through interdisciplinary collaboration. This exciting new campus will feature state of art R&D facility, specialised laboratories, oncology clinics and focus on bridging scientific discovery with real-world applications by integrating expertise from various fields, including biomedical science, engineering, and public health. Location: Oxford The Role: A key leadership role, the successful candidate will lead the design, implementation and maintenance of the laboratory technology and infrastructure (including data systems, networks, and digital platforms). You will drive the engineering strategy, optimise lab processes fostering a culture of operational excellence and continuous improvement. Responsibilities: Design and deliver advanced laboratory technology, IT systems, and engineering solutions Oversee the planning, implementation, and maintenance of laboratory IT infrastructure (data systems, networks, and digital platforms etc) Partner with research leaders, IT, and external vendors to deliver scalable and future-ready lab technology and infrastructure solutions. Identify emerging lab technologies and IT innovations Ensure the maintenance, calibration, and lifecycle management of laboratory equipment and technology Ensure laboratory systems meet all regulatory, health, safety, and data security standards. Your Background: PhD or a Degree in relevant field - i.e. Science, IT or Engineering. Successful track record in LIMS implementation (laboratory information management systems) - ESSENTIAL Significant experience managing laboratory operations, engineering systems, and IT infrastructure in a research environment. Laboratory automation specialist knowledge - ESSENTIAL Understanding of regulatory compliance (e.g., GLP, ISO standards) in laboratory environments. Proven skills in leadership and managing infrastructure projects. Experience with cybersecurity protocols and vendor relationships. Benefits Competitive salary plus 20% bonus Travel allowance Pension and Private Health Laptop (Macbook or Windows) Wellbeing support Life Insurance Health cash plan Apply : It is essential that applicants hold entitlement to work in the UK. Please quote job reference (Apply online only) in all correspondence. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news. INDCP
Profile Established 15 years ago and with a City of London base, the client is a specialist Financial Services consultancy with a proven track record of working with some of the world's largest financial institutions. With offices in London, New York, and Dubai, it has delivered significant transformation and change for both Banking, Wealth Management and Insurance clients globally. It is practitioner-led: its consultants are Subject Matter Experts drawn from all sectors of Financial Services and have deep industry experience and expertise. It listens to its clients, recognising it often needs robust discussions in order to support their strategic growth rather than accepting the status-quo or norms. This role focuses on leading and growing the company's specialist offerings in AI in Financial Services and Digital Operational Resilience (DORA), enabling our clients to respond to emerging risks, regulatory requirements, and technology innovation. Main Purpose: To act as a Subject Matter Expert (SME) in AI and Digital Resilience within Financial Services, delivering advisory and managed services across risk modelling, fraud detection, AI governance, compliance, and operational resilience. Key Responsibilities: AI in Financial Services Design and implement AI-driven solutions for risk modelling, financial fraud detection, AI governance, and regulatory compliance. Advise clients on responsible AI adoption, model validation, and regulatory obligations. Support AI governance frameworks ensuring ethical, explainable, and compliant use of AI across financial services. Digital Operational Resilience (DORA) Deliver gap assessments, compliance roadmaps, and incident response readiness programmes aligned to the EU Digital Operational Resilience Act (DORA). Advise financial institutions on resilience testing, regulatory reporting, and ICT risk management. Support the integration of operational resilience practices into business continuity, cyber security, and IT service management. Recognise the synergies for clients that are not mandated to DORA directly, yet operate in jurisdictions where that approach is sensible and beneficial for their customers. Required Experience and Background: 5-8+ years' experience in Financial Services consulting or advisory roles. Strong understanding of AI applications in finance, particularly in fraud detection, credit risk, and regulatory compliance. Experience with AI governance frameworks, model risk management, and compliance standards. Knowledge of operational resilience frameworks, including DORA, PRA/FCA resilience requirements, or similar regulations. Track record of delivering gap assessments, resilience testing, and regulatory readiness programmes. Solid grasp of risk and compliance practices, cyber security, and IT controls. Excellent client-facing skills with the ability to influence C-level stakeholders. Strong written, verbal, and presentation skills. Personal Attributes: Analytical thinker with strong problem-solving skills. Confident in balancing technical depth with business relevance. Able to operate independently while working collaboratively within teams. Strong interpersonal skills with the ability to build trust and credibility. Outcome focussed, pragmatic and commercially aware. The role is operated on a hybrid basis with 3 days office attendance required unless on client site where other rules may apply. With a competitive salary, bonus scheme and other attractive benefits applications are invited from candidates who wish to be part of a growing, fast paced and flexible organisation looking to a fast growth trajectory during the next 5 years.
Oct 06, 2025
Full time
Profile Established 15 years ago and with a City of London base, the client is a specialist Financial Services consultancy with a proven track record of working with some of the world's largest financial institutions. With offices in London, New York, and Dubai, it has delivered significant transformation and change for both Banking, Wealth Management and Insurance clients globally. It is practitioner-led: its consultants are Subject Matter Experts drawn from all sectors of Financial Services and have deep industry experience and expertise. It listens to its clients, recognising it often needs robust discussions in order to support their strategic growth rather than accepting the status-quo or norms. This role focuses on leading and growing the company's specialist offerings in AI in Financial Services and Digital Operational Resilience (DORA), enabling our clients to respond to emerging risks, regulatory requirements, and technology innovation. Main Purpose: To act as a Subject Matter Expert (SME) in AI and Digital Resilience within Financial Services, delivering advisory and managed services across risk modelling, fraud detection, AI governance, compliance, and operational resilience. Key Responsibilities: AI in Financial Services Design and implement AI-driven solutions for risk modelling, financial fraud detection, AI governance, and regulatory compliance. Advise clients on responsible AI adoption, model validation, and regulatory obligations. Support AI governance frameworks ensuring ethical, explainable, and compliant use of AI across financial services. Digital Operational Resilience (DORA) Deliver gap assessments, compliance roadmaps, and incident response readiness programmes aligned to the EU Digital Operational Resilience Act (DORA). Advise financial institutions on resilience testing, regulatory reporting, and ICT risk management. Support the integration of operational resilience practices into business continuity, cyber security, and IT service management. Recognise the synergies for clients that are not mandated to DORA directly, yet operate in jurisdictions where that approach is sensible and beneficial for their customers. Required Experience and Background: 5-8+ years' experience in Financial Services consulting or advisory roles. Strong understanding of AI applications in finance, particularly in fraud detection, credit risk, and regulatory compliance. Experience with AI governance frameworks, model risk management, and compliance standards. Knowledge of operational resilience frameworks, including DORA, PRA/FCA resilience requirements, or similar regulations. Track record of delivering gap assessments, resilience testing, and regulatory readiness programmes. Solid grasp of risk and compliance practices, cyber security, and IT controls. Excellent client-facing skills with the ability to influence C-level stakeholders. Strong written, verbal, and presentation skills. Personal Attributes: Analytical thinker with strong problem-solving skills. Confident in balancing technical depth with business relevance. Able to operate independently while working collaboratively within teams. Strong interpersonal skills with the ability to build trust and credibility. Outcome focussed, pragmatic and commercially aware. The role is operated on a hybrid basis with 3 days office attendance required unless on client site where other rules may apply. With a competitive salary, bonus scheme and other attractive benefits applications are invited from candidates who wish to be part of a growing, fast paced and flexible organisation looking to a fast growth trajectory during the next 5 years.
Imperial Recruitment Group are delighted to announce that we are working in partnership with Sembcorp Energy UK who are recruiting for an IT-OT Security Specialist on a permanent basis. Salary: Competitive Contract Type: Permanent Location: Wilton International Hours: Full Time Job Purpose This role works alongside the Cyber and Security Manager, coordinating with the ITSM team, to help embrace the development of a Cyber Resilience and Secure by design system. The ultimate goal is to build a unified team capable of performing all tasks in conjunction with the ITSM (NOC Manager) and Cyber and Security Manager (SOC Manager) to enable and underpin critical business services. This role is part of an out of hours support rota. Responsibilities: Accountable for the execution of Sembcorp s information security program thereby keeping IT (Information Technology) and OT (Operational Technology) assets safe from internal and external threats. Accountable for ensuring the confidentiality, integrity, and availability of company information resources by implementing and maintaining security controls, performing comprehensive security incident response, engaging in proactive threat assessment, mitigation planning, incident trend analysis, and security architecture review. Accountable for gap analysis and regular audits of OT environments to ensure compliance with company security requirements and industry security standards. Accountable for complex and speedy troubleshooting to minimise any network security threats to the company. Provide 2nd line IT support when and where required. IT Security Incident Management Coordinate and carry out the security incident management lifecycle including preparation, detection and analysis, containment, eradication and recovery. Coordinate incident handling and contingency planning activities. Incorporate lessons learned from ongoing incident handling activities into incident response procedures, training, and testing and implement resulting changes accordingly. Manage escalations in or out of normal business hours liaising with global internal and external service providers. Security Operations Daily support and security auditing of the firewall landscape. Support and audit remote access to internal company resources. Create and implement network hardening guidelines and procedures Maintain current awareness of technology trends, and act as a valued Subject Matter Expert in selecting and designing new solutions. Knowledge & Experience: Experience in managing: Windows 10, Microsoft Office 365 (SharePoint and Exchange Online in particular), Active Directory Good knowledge of GPO deployment and configuration Understanding of Firewall technologies Ability to troubleshoot IT related issues Understanding of industrial control systems HMI/SCADA Understanding of industrial control systems communication protocols Networking knowledge covering LAN/VLAN/WAN technologies A sound range of IT/OT skills, which need to be kept up to date in line with IT/OT developments in the business. Demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision Understand NIST Understand ISO 27001 Cyber Resilience Disaster Recovery For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Oct 02, 2025
Full time
Imperial Recruitment Group are delighted to announce that we are working in partnership with Sembcorp Energy UK who are recruiting for an IT-OT Security Specialist on a permanent basis. Salary: Competitive Contract Type: Permanent Location: Wilton International Hours: Full Time Job Purpose This role works alongside the Cyber and Security Manager, coordinating with the ITSM team, to help embrace the development of a Cyber Resilience and Secure by design system. The ultimate goal is to build a unified team capable of performing all tasks in conjunction with the ITSM (NOC Manager) and Cyber and Security Manager (SOC Manager) to enable and underpin critical business services. This role is part of an out of hours support rota. Responsibilities: Accountable for the execution of Sembcorp s information security program thereby keeping IT (Information Technology) and OT (Operational Technology) assets safe from internal and external threats. Accountable for ensuring the confidentiality, integrity, and availability of company information resources by implementing and maintaining security controls, performing comprehensive security incident response, engaging in proactive threat assessment, mitigation planning, incident trend analysis, and security architecture review. Accountable for gap analysis and regular audits of OT environments to ensure compliance with company security requirements and industry security standards. Accountable for complex and speedy troubleshooting to minimise any network security threats to the company. Provide 2nd line IT support when and where required. IT Security Incident Management Coordinate and carry out the security incident management lifecycle including preparation, detection and analysis, containment, eradication and recovery. Coordinate incident handling and contingency planning activities. Incorporate lessons learned from ongoing incident handling activities into incident response procedures, training, and testing and implement resulting changes accordingly. Manage escalations in or out of normal business hours liaising with global internal and external service providers. Security Operations Daily support and security auditing of the firewall landscape. Support and audit remote access to internal company resources. Create and implement network hardening guidelines and procedures Maintain current awareness of technology trends, and act as a valued Subject Matter Expert in selecting and designing new solutions. Knowledge & Experience: Experience in managing: Windows 10, Microsoft Office 365 (SharePoint and Exchange Online in particular), Active Directory Good knowledge of GPO deployment and configuration Understanding of Firewall technologies Ability to troubleshoot IT related issues Understanding of industrial control systems HMI/SCADA Understanding of industrial control systems communication protocols Networking knowledge covering LAN/VLAN/WAN technologies A sound range of IT/OT skills, which need to be kept up to date in line with IT/OT developments in the business. Demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision Understand NIST Understand ISO 27001 Cyber Resilience Disaster Recovery For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Commercialization Overview Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services. The Security Solutions (SSO) group leads Mastercard's efforts to develop new solutions that build trust across 4 critical domains (Cyber Security, Identity, Fraud & Decisioning Solutions, and Experience and Disputes), each focused on specific buyer profiles with distinct needs and use cases. The Product Commercialization team guides and enables effective execution of the product development and go-to-market strategies for more than 110 products across SSO. Leveraging the Mastercard-prescribed Studio process, this team specifically tailors commercialization and go to market guidance for every product initiative, ensuring appropriate delivery of all commercialization requirements in alignment with Security Solutions strategic product priorities. The Senior Specialist - Product Commercialization reports to the Vice President - Product Commercialization within the Security Solutions Organization. This role is responsible for developing and managing the commercialization strategies for all products and initiatives within one of the 4 domains. Responsibilities/Role • Develop, streamline and navigate product commercialization processes, activities and resources to bring products/solutions to market quickly and efficiently • Adherence to Commercialization process and methodology that allows for the converting of concepts, research, and ideas into viable products that obtain consumer acceptance, cross into mainstream adoption, and ultimately generate a financial return on innovation • Coordinate with Product managers and other key stakeholders to drive consistency through the Studio Process (Mastercard's product development process), supporting the product teams in managing the product lifecycle, accelerating time to customer value, and driving better business outcomes for Mastercard • Assist with the development of complex GTM plans supporting multiple development models and tailored to scale globally while considering regional nuances. • Work closely with the regional teams to execute on strategy and GTM plans aligned with priorities and revenue optimization • Collaborates with Product managers to document and align all product timelines and roadmaps across the domain • Aligns/reviews product portfolios with Global & Regional Product teams to identify synergies and overlaps between product families and market ready solutions • Drives institutionalized knowledge through consistent documentation across all processes to support knowledge management and ensure consistency and repeatability across projects • Assist with the creation and positioning of product narratives for domain • Assist in collaborating directly with the regional teams, global product teams and customers to evaluate new use cases, optimize and expand use of products and develop market-specific sales, distribution, and pricing strategies. • Support various internal and external strategic engagements with industry leaders, analysts, clients and partners alike specific to the following topics: Financial Crime Risk Management, Scams, Identity, Digital Fraud Risk. Cyber Risks, Systemic Risk (i.e. financial, operational, cyber) All about you • Experience in driving product management and commercialization • Understanding of product development and management principles and concepts. • Ability to understand and translate complex technical concepts into simple, understandable product narratives • Strong oral and written communication skills • Strong analytical and problem-solving skills with excellent attention to detail. Proficiency in Microsoft Excel is required • Strong organizational skills with the ability to multi-task across multiple complex projects concurrently in a fast-paced environment to deliver quality work against aggressive deadlines • Capable of building strong, productive working relationships with internal stakeholders across various geographical and cross-functional disciplines (development, finance, legal, etc.) • Demonstrated willingness to tackle different challenges with a sense of urgency and accountability • Strong Project Management skills Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Oct 01, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Commercialization Overview Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services. The Security Solutions (SSO) group leads Mastercard's efforts to develop new solutions that build trust across 4 critical domains (Cyber Security, Identity, Fraud & Decisioning Solutions, and Experience and Disputes), each focused on specific buyer profiles with distinct needs and use cases. The Product Commercialization team guides and enables effective execution of the product development and go-to-market strategies for more than 110 products across SSO. Leveraging the Mastercard-prescribed Studio process, this team specifically tailors commercialization and go to market guidance for every product initiative, ensuring appropriate delivery of all commercialization requirements in alignment with Security Solutions strategic product priorities. The Senior Specialist - Product Commercialization reports to the Vice President - Product Commercialization within the Security Solutions Organization. This role is responsible for developing and managing the commercialization strategies for all products and initiatives within one of the 4 domains. Responsibilities/Role • Develop, streamline and navigate product commercialization processes, activities and resources to bring products/solutions to market quickly and efficiently • Adherence to Commercialization process and methodology that allows for the converting of concepts, research, and ideas into viable products that obtain consumer acceptance, cross into mainstream adoption, and ultimately generate a financial return on innovation • Coordinate with Product managers and other key stakeholders to drive consistency through the Studio Process (Mastercard's product development process), supporting the product teams in managing the product lifecycle, accelerating time to customer value, and driving better business outcomes for Mastercard • Assist with the development of complex GTM plans supporting multiple development models and tailored to scale globally while considering regional nuances. • Work closely with the regional teams to execute on strategy and GTM plans aligned with priorities and revenue optimization • Collaborates with Product managers to document and align all product timelines and roadmaps across the domain • Aligns/reviews product portfolios with Global & Regional Product teams to identify synergies and overlaps between product families and market ready solutions • Drives institutionalized knowledge through consistent documentation across all processes to support knowledge management and ensure consistency and repeatability across projects • Assist with the creation and positioning of product narratives for domain • Assist in collaborating directly with the regional teams, global product teams and customers to evaluate new use cases, optimize and expand use of products and develop market-specific sales, distribution, and pricing strategies. • Support various internal and external strategic engagements with industry leaders, analysts, clients and partners alike specific to the following topics: Financial Crime Risk Management, Scams, Identity, Digital Fraud Risk. Cyber Risks, Systemic Risk (i.e. financial, operational, cyber) All about you • Experience in driving product management and commercialization • Understanding of product development and management principles and concepts. • Ability to understand and translate complex technical concepts into simple, understandable product narratives • Strong oral and written communication skills • Strong analytical and problem-solving skills with excellent attention to detail. Proficiency in Microsoft Excel is required • Strong organizational skills with the ability to multi-task across multiple complex projects concurrently in a fast-paced environment to deliver quality work against aggressive deadlines • Capable of building strong, productive working relationships with internal stakeholders across various geographical and cross-functional disciplines (development, finance, legal, etc.) • Demonstrated willingness to tackle different challenges with a sense of urgency and accountability • Strong Project Management skills Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Are you ready to make a meaningful impact in the world of cyber security? At UK Power Networks, we're seeking a dedicated Senior Cyber Security Risk Specialist to join our Information Systems directorate in either our London or Crawley office. With a competitive salary of up to 75,000.00 plus a 7.5% bonus. Step into a pivotal role where your skills and insights will help shape the security posture of a leading energy distribution company. You'll report directly to the Cyber Security Governance, Risk & Compliance Manager and play a vital part in safeguarding essential business operations from evolving cyber threats. The role is dynamic and collaborative, involving close teamwork with a group of 8-10 GRC professionals and expert partners. You'll mentor less experienced analysts, offer guidance and training, and occasionally deputise for the GRC Manager, representing UK Power Networks at industry forums and regulatory working groups. Communication is at the heart of this position; you'll interact regularly with senior management across IT, IS, and the broader business, as well as with auditors and third-party partners, translating technical risks into actionable recommendations. Your main accountabilities will revolve around conducting cyber security risk assessments using the UK Power Networks framework, identifying, tracking, and remediating control environment risks, and ensuring third-party risks are also addressed. You'll produce management information and regulatory submissions, maintain compliance with major standards like ISO 27001/27002, and provide assurance for policy compliance. Establishing robust GRC policies and procedures, developing the IT controls framework, and supporting business continuity and disaster recovery planning will all fall under your remit. You'll operate and improve our information security management system, ensure ongoing compliance with legal and regulatory requirements such as Cyber Essentials, NIS Regulations, and the Smart Energy Code, and support technical implementation of GRC tools. Imagine being part of a team that is integral to delivering seamless technology solutions and continuous improvement throughout the organisation. The Information Systems Department underpins our commitment to operational excellence, customer service, and cyber resilience. In this role, you'll assess IT and cyber risks, drive improvements in our cyber maturity, collaborate with a variety of internal and external partners, and enable UK Power Networks to maintain its license to operate by demonstrating a strong and sustainable security posture. We're looking for someone with practical experience in GRC, audit, or cyber security, and with relevant training in cyber risk assessment. You should have a deep knowledge of at least three specialist areas such as industry standards, operational controls, risk management, business continuity, or supply chain security. Professional certifications like CISSP, CompTIA, CISA, CISM, CRISC, or an academic background in information security will be highly valued, along with hands-on experience in compliance frameworks, IT/OT risk assessments, and audit engagements. Familiarity with regulated environments, especially within the energy sector, will be advantageous. Beyond a competitive salary and bonus, we offer 25 days of annual leave plus bank holidays, reservist leave, a generous pension plan, tenancy loan deposit and season ticket schemes, tax-efficient benefits, health support, retail discounts, and an employee assistance programme. We are committed to supporting your health, safety, and wellbeing, and are proud to be an equal opportunity employer who values diversity and inclusion at every level. If you are motivated to support a critical infrastructure business, thrive in a collaborative environment, and are passionate about advancing cyber security, we invite you to apply and become a key player in the future of UK Power Networks. Take the next step towards an exciting and rewarding career-your expertise could make all the difference. Click apply to view the full job description on our careers page with a closing date of 28/09/2025
Sep 23, 2025
Full time
Are you ready to make a meaningful impact in the world of cyber security? At UK Power Networks, we're seeking a dedicated Senior Cyber Security Risk Specialist to join our Information Systems directorate in either our London or Crawley office. With a competitive salary of up to 75,000.00 plus a 7.5% bonus. Step into a pivotal role where your skills and insights will help shape the security posture of a leading energy distribution company. You'll report directly to the Cyber Security Governance, Risk & Compliance Manager and play a vital part in safeguarding essential business operations from evolving cyber threats. The role is dynamic and collaborative, involving close teamwork with a group of 8-10 GRC professionals and expert partners. You'll mentor less experienced analysts, offer guidance and training, and occasionally deputise for the GRC Manager, representing UK Power Networks at industry forums and regulatory working groups. Communication is at the heart of this position; you'll interact regularly with senior management across IT, IS, and the broader business, as well as with auditors and third-party partners, translating technical risks into actionable recommendations. Your main accountabilities will revolve around conducting cyber security risk assessments using the UK Power Networks framework, identifying, tracking, and remediating control environment risks, and ensuring third-party risks are also addressed. You'll produce management information and regulatory submissions, maintain compliance with major standards like ISO 27001/27002, and provide assurance for policy compliance. Establishing robust GRC policies and procedures, developing the IT controls framework, and supporting business continuity and disaster recovery planning will all fall under your remit. You'll operate and improve our information security management system, ensure ongoing compliance with legal and regulatory requirements such as Cyber Essentials, NIS Regulations, and the Smart Energy Code, and support technical implementation of GRC tools. Imagine being part of a team that is integral to delivering seamless technology solutions and continuous improvement throughout the organisation. The Information Systems Department underpins our commitment to operational excellence, customer service, and cyber resilience. In this role, you'll assess IT and cyber risks, drive improvements in our cyber maturity, collaborate with a variety of internal and external partners, and enable UK Power Networks to maintain its license to operate by demonstrating a strong and sustainable security posture. We're looking for someone with practical experience in GRC, audit, or cyber security, and with relevant training in cyber risk assessment. You should have a deep knowledge of at least three specialist areas such as industry standards, operational controls, risk management, business continuity, or supply chain security. Professional certifications like CISSP, CompTIA, CISA, CISM, CRISC, or an academic background in information security will be highly valued, along with hands-on experience in compliance frameworks, IT/OT risk assessments, and audit engagements. Familiarity with regulated environments, especially within the energy sector, will be advantageous. Beyond a competitive salary and bonus, we offer 25 days of annual leave plus bank holidays, reservist leave, a generous pension plan, tenancy loan deposit and season ticket schemes, tax-efficient benefits, health support, retail discounts, and an employee assistance programme. We are committed to supporting your health, safety, and wellbeing, and are proud to be an equal opportunity employer who values diversity and inclusion at every level. If you are motivated to support a critical infrastructure business, thrive in a collaborative environment, and are passionate about advancing cyber security, we invite you to apply and become a key player in the future of UK Power Networks. Take the next step towards an exciting and rewarding career-your expertise could make all the difference. Click apply to view the full job description on our careers page with a closing date of 28/09/2025
Your new company Our client is a leading provider of integrated support services for the UK's military infrastructure. This organisation is responsible for the design, construction, and ongoing management of modern living and working environments for armed forces personnel. The company delivers large-scale, long-term projects that encompass facilities management, construction, refurbishment, and lifecycle maintenance across multiple garrisons. With a focus on sustainability, operational efficiency, and high-quality service delivery, the team works in close partnership with the Ministry of Defence and other stakeholders to ensure that military communities are supported with safe, functional, and future-ready facilities. Your new role A senior technology leadership opportunity is available, reporting directly to the Director of Business Services. The Head of IT is responsible for ensuring that technology services, infrastructure, and operations effectively support business needs and align with corporate IT direction. This role is key to enabling business performance through reliable, secure, and scalable IT solutions. The Head of IT works closely with corporate IT, business functions, and digital leadership to ensure IT capabilities are aligned with strategic priorities, operational requirements, and compliance standards. The role includes proactive management of the company's cyber security posture, safeguarding assets and data from evolving threats.A strong focus is placed on service delivery, stakeholder engagement, and managing relationships with internal teams and external suppliers. Key Responsibilities: Lead the delivery of IT services to meet business expectations, ensuring performance, reliability, and responsiveness. Develop and implement a comprehensive cyber security strategy aligned with business objectives and compliance requirements, including risk management and incident response planning. Ensure the security and integrity of IT infrastructure, adhering to relevant standards and policies. Collaborate with digital leadership to ensure IT platforms support innovation and transformation. Lead technology initiatives to enhance user experience and enable innovation. Build and maintain relationships with corporate IT, business stakeholders, and service providers to ensure alignment and continuous improvement. Monitor and manage IT service levels, resolving service challenges and ensuring user satisfaction. Develop and implement IT plans that align with business strategy and priorities. Lead and develop the IT team, fostering a culture of accountability, service excellence, and professional growth. Manage the IT budget, ensuring value for money and strategic investment in core capabilities. This position is suited to an experienced IT leader seeking a new challenge in a complex, multi-stakeholder environment. What you'll need to succeed You will need to demonstrate IT leadership experience, with a proven track record in IT service delivery management. Experience managing within IT security frameworks such as ISO27001 or NIST is essential. You should have a strong understanding of data protection regulations and standards, including GDPR, and experience ensuring organisational compliance. The role requires the ability to identify, analyse, and prioritise cyber security risks to the business. You will have experience with IT system implementations, as well as hiring, managing, and retaining a team of technology professionals. Project management experience is required, along with experience in both line and matrix management of IT support staff. Strong customer service skills are important, with the ability to understand business priorities and align IT delivery accordingly. You should be an expert in managing third-party suppliers and have comprehensive technical knowledge of IT infrastructure. An in-depth understanding of business activities, delivery models, and business processes is required, as is the ability to monitor industry benchmarks and competitors to drive efficiency improvements in IT delivery. Experience managing customer relationships with senior-level management and shaping Service Level Agreements with customers and service providers is also essential.The ideal candidate will have strong interpersonal and communication skills, both verbal and written. You should be proficient in planning, problem-solving, and organisational skills, with the ability to anticipate the implications of decisions. Self-motivation, initiative, and determination to meet objectives are important, as is the ability to adapt to change and handle uncertainty. You will be an effective team leader, able to motivate and delegate, and capable of working both independently and collaboratively as part of a wider team. What you'll get in return The benefits package includes 25 days of holiday plus bank holidays, with the option to buy or sell additional days each year. The role offers a car allowance of £8,000 or the choice of a company car. Additional benefits include private medical healthcare and a range of flexible options such as life assurance, dental coverage, discounted gym memberships, and retailer discounts. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 23, 2025
Full time
Your new company Our client is a leading provider of integrated support services for the UK's military infrastructure. This organisation is responsible for the design, construction, and ongoing management of modern living and working environments for armed forces personnel. The company delivers large-scale, long-term projects that encompass facilities management, construction, refurbishment, and lifecycle maintenance across multiple garrisons. With a focus on sustainability, operational efficiency, and high-quality service delivery, the team works in close partnership with the Ministry of Defence and other stakeholders to ensure that military communities are supported with safe, functional, and future-ready facilities. Your new role A senior technology leadership opportunity is available, reporting directly to the Director of Business Services. The Head of IT is responsible for ensuring that technology services, infrastructure, and operations effectively support business needs and align with corporate IT direction. This role is key to enabling business performance through reliable, secure, and scalable IT solutions. The Head of IT works closely with corporate IT, business functions, and digital leadership to ensure IT capabilities are aligned with strategic priorities, operational requirements, and compliance standards. The role includes proactive management of the company's cyber security posture, safeguarding assets and data from evolving threats.A strong focus is placed on service delivery, stakeholder engagement, and managing relationships with internal teams and external suppliers. Key Responsibilities: Lead the delivery of IT services to meet business expectations, ensuring performance, reliability, and responsiveness. Develop and implement a comprehensive cyber security strategy aligned with business objectives and compliance requirements, including risk management and incident response planning. Ensure the security and integrity of IT infrastructure, adhering to relevant standards and policies. Collaborate with digital leadership to ensure IT platforms support innovation and transformation. Lead technology initiatives to enhance user experience and enable innovation. Build and maintain relationships with corporate IT, business stakeholders, and service providers to ensure alignment and continuous improvement. Monitor and manage IT service levels, resolving service challenges and ensuring user satisfaction. Develop and implement IT plans that align with business strategy and priorities. Lead and develop the IT team, fostering a culture of accountability, service excellence, and professional growth. Manage the IT budget, ensuring value for money and strategic investment in core capabilities. This position is suited to an experienced IT leader seeking a new challenge in a complex, multi-stakeholder environment. What you'll need to succeed You will need to demonstrate IT leadership experience, with a proven track record in IT service delivery management. Experience managing within IT security frameworks such as ISO27001 or NIST is essential. You should have a strong understanding of data protection regulations and standards, including GDPR, and experience ensuring organisational compliance. The role requires the ability to identify, analyse, and prioritise cyber security risks to the business. You will have experience with IT system implementations, as well as hiring, managing, and retaining a team of technology professionals. Project management experience is required, along with experience in both line and matrix management of IT support staff. Strong customer service skills are important, with the ability to understand business priorities and align IT delivery accordingly. You should be an expert in managing third-party suppliers and have comprehensive technical knowledge of IT infrastructure. An in-depth understanding of business activities, delivery models, and business processes is required, as is the ability to monitor industry benchmarks and competitors to drive efficiency improvements in IT delivery. Experience managing customer relationships with senior-level management and shaping Service Level Agreements with customers and service providers is also essential.The ideal candidate will have strong interpersonal and communication skills, both verbal and written. You should be proficient in planning, problem-solving, and organisational skills, with the ability to anticipate the implications of decisions. Self-motivation, initiative, and determination to meet objectives are important, as is the ability to adapt to change and handle uncertainty. You will be an effective team leader, able to motivate and delegate, and capable of working both independently and collaboratively as part of a wider team. What you'll get in return The benefits package includes 25 days of holiday plus bank holidays, with the option to buy or sell additional days each year. The role offers a car allowance of £8,000 or the choice of a company car. Additional benefits include private medical healthcare and a range of flexible options such as life assurance, dental coverage, discounted gym memberships, and retailer discounts. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Profile Established 15 years ago and with a City of London base, the client is a specialist Financial Services consultancy with a proven track record of working with some of the world's largest financial institutions. With offices in London, New York, and Dubai, it has delivered significant transformation and change for both Banking, Wealth Management and Insurance clients globally. It is practitioner-led: its consultants are Subject Matter Experts drawn from all sectors of Financial Services and have deep industry experience and expertise. It listens to its clients, recognising it often needs robust discussions in order to support their strategic growth rather than accepting the status-quo or norms. This role focuses on leading and growing the company's specialist offerings in AI in Financial Services and Digital Operational Resilience (DORA), enabling our clients to respond to emerging risks, regulatory requirements, and technology innovation. Main Purpose: To act as a Subject Matter Expert (SME) in AI and Digital Resilience within Financial Services, delivering advisory and managed services across risk modelling, fraud detection, AI governance, compliance, and operational resilience. Key Responsibilities: AI in Financial Services Design and implement AI-driven solutions for risk modelling, financial fraud detection, AI governance, and regulatory compliance. Advise clients on responsible AI adoption, model validation, and regulatory obligations. Support AI governance frameworks ensuring ethical, explainable, and compliant use of AI across financial services. Digital Operational Resilience (DORA) Deliver gap assessments, compliance roadmaps, and incident response readiness programmes aligned to the EU Digital Operational Resilience Act (DORA). Advise financial institutions on resilience testing, regulatory reporting, and ICT risk management. Support the integration of operational resilience practices into business continuity, cyber security, and IT service management. Recognise the synergies for clients that are not mandated to DORA directly, yet operate in jurisdictions where that approach is sensible and beneficial for their customers. Required Experience and Background: 5-8+ years' experience in Financial Services consulting or advisory roles. Strong understanding of AI applications in finance, particularly in fraud detection, credit risk, and regulatory compliance. Experience with AI governance frameworks, model risk management, and compliance standards. Knowledge of operational resilience frameworks, including DORA, PRA/FCA resilience requirements, or similar regulations. Track record of delivering gap assessments, resilience testing, and regulatory readiness programmes. Solid grasp of risk and compliance practices, cyber security, and IT controls. Excellent client-facing skills with the ability to influence C-level stakeholders. Strong written, verbal, and presentation skills. Personal Attributes: Analytical thinker with strong problem-solving skills. Confident in balancing technical depth with business relevance. Able to operate independently while working collaboratively within teams. Strong interpersonal skills with the ability to build trust and credibility. Outcome focussed, pragmatic and commercially aware. The role is operated on a hybrid basis with 3 days office attendance required unless on client site where other rules may apply. With a competitive salary, bonus scheme and other attractive benefits applications are invited from candidates who wish to be part of a growing, fast paced and flexible organisation looking to a fast growth trajectory during the next 5 years.
Sep 23, 2025
Full time
Profile Established 15 years ago and with a City of London base, the client is a specialist Financial Services consultancy with a proven track record of working with some of the world's largest financial institutions. With offices in London, New York, and Dubai, it has delivered significant transformation and change for both Banking, Wealth Management and Insurance clients globally. It is practitioner-led: its consultants are Subject Matter Experts drawn from all sectors of Financial Services and have deep industry experience and expertise. It listens to its clients, recognising it often needs robust discussions in order to support their strategic growth rather than accepting the status-quo or norms. This role focuses on leading and growing the company's specialist offerings in AI in Financial Services and Digital Operational Resilience (DORA), enabling our clients to respond to emerging risks, regulatory requirements, and technology innovation. Main Purpose: To act as a Subject Matter Expert (SME) in AI and Digital Resilience within Financial Services, delivering advisory and managed services across risk modelling, fraud detection, AI governance, compliance, and operational resilience. Key Responsibilities: AI in Financial Services Design and implement AI-driven solutions for risk modelling, financial fraud detection, AI governance, and regulatory compliance. Advise clients on responsible AI adoption, model validation, and regulatory obligations. Support AI governance frameworks ensuring ethical, explainable, and compliant use of AI across financial services. Digital Operational Resilience (DORA) Deliver gap assessments, compliance roadmaps, and incident response readiness programmes aligned to the EU Digital Operational Resilience Act (DORA). Advise financial institutions on resilience testing, regulatory reporting, and ICT risk management. Support the integration of operational resilience practices into business continuity, cyber security, and IT service management. Recognise the synergies for clients that are not mandated to DORA directly, yet operate in jurisdictions where that approach is sensible and beneficial for their customers. Required Experience and Background: 5-8+ years' experience in Financial Services consulting or advisory roles. Strong understanding of AI applications in finance, particularly in fraud detection, credit risk, and regulatory compliance. Experience with AI governance frameworks, model risk management, and compliance standards. Knowledge of operational resilience frameworks, including DORA, PRA/FCA resilience requirements, or similar regulations. Track record of delivering gap assessments, resilience testing, and regulatory readiness programmes. Solid grasp of risk and compliance practices, cyber security, and IT controls. Excellent client-facing skills with the ability to influence C-level stakeholders. Strong written, verbal, and presentation skills. Personal Attributes: Analytical thinker with strong problem-solving skills. Confident in balancing technical depth with business relevance. Able to operate independently while working collaboratively within teams. Strong interpersonal skills with the ability to build trust and credibility. Outcome focussed, pragmatic and commercially aware. The role is operated on a hybrid basis with 3 days office attendance required unless on client site where other rules may apply. With a competitive salary, bonus scheme and other attractive benefits applications are invited from candidates who wish to be part of a growing, fast paced and flexible organisation looking to a fast growth trajectory during the next 5 years.
