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housing officer
Reed Specialist Recruitment
Building Surveyor
Reed Specialist Recruitment Ipswich, Suffolk
Join a forward-thinking local authority as a Building Surveying Manager , where you'll lead a team of Chartered Surveyors and technical officers to deliver high-quality maintenance and capital improvement programmes across the housing stock. Key Responsibilities: Manage and develop a professional surveying team Lead complex housing projects and service improvement initiatives Oversee procurement, contract management, and compliance Drive strategic planning and policy development Ensure health & safety, environmental, and regulatory standards are met What We're Looking For: We're seeking a highly experienced professional with: A Building Services-related BSc or equivalent professional qualification Extensive post-qualification experience Strong knowledge of building legislation, including gas, electrical, and health & safety regulations IOSH Managing Safely certification (minimum) Proven project management and staff supervision experience Familiarity with standard forms of building contracts Excellent communication skills and ability to advise on complex customer issues Experience working with tenants, contractors, agencies, and the public Why Apply? This is a fantastic opportunity to shape housing services, influence strategic decisions, and make a real impact in the community.
Oct 25, 2025
Full time
Join a forward-thinking local authority as a Building Surveying Manager , where you'll lead a team of Chartered Surveyors and technical officers to deliver high-quality maintenance and capital improvement programmes across the housing stock. Key Responsibilities: Manage and develop a professional surveying team Lead complex housing projects and service improvement initiatives Oversee procurement, contract management, and compliance Drive strategic planning and policy development Ensure health & safety, environmental, and regulatory standards are met What We're Looking For: We're seeking a highly experienced professional with: A Building Services-related BSc or equivalent professional qualification Extensive post-qualification experience Strong knowledge of building legislation, including gas, electrical, and health & safety regulations IOSH Managing Safely certification (minimum) Proven project management and staff supervision experience Familiarity with standard forms of building contracts Excellent communication skills and ability to advise on complex customer issues Experience working with tenants, contractors, agencies, and the public Why Apply? This is a fantastic opportunity to shape housing services, influence strategic decisions, and make a real impact in the community.
Clerical Officer
Brook Street UK Londonderry, County Londonderry
Our respected housing authority client is seeking an organised, customer-focused individual to join their team as a Clerical Officer. Job Purpose: Provide administrative support and serve as the first point of contact for customer inquiries, ensuring efficient service delivery and accurate record-keeping click apply for full job details
Oct 25, 2025
Seasonal
Our respected housing authority client is seeking an organised, customer-focused individual to join their team as a Clerical Officer. Job Purpose: Provide administrative support and serve as the first point of contact for customer inquiries, ensuring efficient service delivery and accurate record-keeping click apply for full job details
Futures Recruitment Services Ltd
Income Recovery Assistant
Futures Recruitment Services Ltd Rustington, Sussex
Contract Income Recovery Assistant - Littlehampton Futures Recruitment Services Ltd is excited to be partnering with a local government organisation to find a dedicated Contract Income Recovery Assistant. This is an excellent opportunity for an experienced administrator with a background in local authority income recovery, particularly in managing arrears and engaging with tenants through letters and phone calls. If you re a proactive communicator with knowledge of housing debt recovery processes, we d love to hear from you. This 6-month contract offers a chance to contribute to vital community services while enhancing your career in local government finance operations. What we re looking for: Experience working in local government, ideally in arrears or income recovery roles. Familiarity with Civica CX, specifically the arrears module. Strong communication skills, with experience in sending letters and making phone calls. Ability to work 2-3 days per week in an office environment based in Littlehampton. Immediate availability for this contract position. Role responsibilities include: Managing a portfolio of low-level tenant arrears accounts (under £1000). Processing arrear accounts daily by sending letters, making phone calls, and emailing tenants or relevant parties. Advancing cases through the income recovery process, including reminders and issuing formal notices. Taking payments online and assisting tenants with setting up direct debits. Collaborating closely with 2 Income Recovery Officers, escalating complex cases when necessary. Maintaining accurate records and ensuring compliance with local authority policies. Interested candidates are encouraged to connect with Beverley Kent at Futures Recruitment Services Ltd to find out more and to submit your application. We look forward to helping you take the next step in your local government income recovery career.
Oct 25, 2025
Contractor
Contract Income Recovery Assistant - Littlehampton Futures Recruitment Services Ltd is excited to be partnering with a local government organisation to find a dedicated Contract Income Recovery Assistant. This is an excellent opportunity for an experienced administrator with a background in local authority income recovery, particularly in managing arrears and engaging with tenants through letters and phone calls. If you re a proactive communicator with knowledge of housing debt recovery processes, we d love to hear from you. This 6-month contract offers a chance to contribute to vital community services while enhancing your career in local government finance operations. What we re looking for: Experience working in local government, ideally in arrears or income recovery roles. Familiarity with Civica CX, specifically the arrears module. Strong communication skills, with experience in sending letters and making phone calls. Ability to work 2-3 days per week in an office environment based in Littlehampton. Immediate availability for this contract position. Role responsibilities include: Managing a portfolio of low-level tenant arrears accounts (under £1000). Processing arrear accounts daily by sending letters, making phone calls, and emailing tenants or relevant parties. Advancing cases through the income recovery process, including reminders and issuing formal notices. Taking payments online and assisting tenants with setting up direct debits. Collaborating closely with 2 Income Recovery Officers, escalating complex cases when necessary. Maintaining accurate records and ensuring compliance with local authority policies. Interested candidates are encouraged to connect with Beverley Kent at Futures Recruitment Services Ltd to find out more and to submit your application. We look forward to helping you take the next step in your local government income recovery career.
IRIS Recruitment
Neighbourhood Support Officer (12 Month FTC)
IRIS Recruitment
Location: Central Region - Oldham Salary: £27,409 Great Places is a modern, profit-for-purpose social housing provider, with a number of business areas which include a wide range of services to support our communities. Our vision is to create great homes in great communities, and to do this we recruit and develop great people click apply for full job details
Oct 25, 2025
Full time
Location: Central Region - Oldham Salary: £27,409 Great Places is a modern, profit-for-purpose social housing provider, with a number of business areas which include a wide range of services to support our communities. Our vision is to create great homes in great communities, and to do this we recruit and develop great people click apply for full job details
NFP People
Maintenance Surveyor
NFP People
Maintenance Surveyor We are looking for a Maintenance Surveyor with considerable experience in construction or maintenance project management. Position: Maintenance Surveyor Salary: £49,340 Per annum Hours: Full time, 35 hours per week Monday - Friday Location: Hammersmith, West London, hybrid with 2 days in the office Contract: Permanent Closing Date: Sunday 2nd November Shortlisted candidates will be required to participate in an assessment as part of the selection process. This will be held on the day of your interview, if you are invited to participate. About the role: In this role, you will support the Director of Property and Estate Services and contribute by providing technical advice and oversight to deliver high quality, resident-focused maintenance service. You will maintain external relationships with tenants and leaseholders, local authority Councillors, representatives from emergency, social and healthcare services, consultants and contractors. Your main responsibilities will include The provision of technical advice to team members to enable repairs order to be raised appropriately. Manage a programme of work to comply with statutory and regulatory health and safety obligations. Manage a portfolio of major repair projects, and the process of specifying, implementing and completing void works. Engagement with residents to carry out pre and post repair inspections and statutory consultations Manage disrepair claims, damp and mould cases, and respond to complaints within given timescales. About You: As Maintenance Surveyor you will have a technical qualification in construction or maintenance related subject area. We are looking for a highly organised, self-motivated, collaborative and outcome-focused professional with a significant amount of knowledge of works ordering systems and obtaining competitive quotations. If you are passionate about bringing excellence to your work, enjoy collaborating with others and can demonstrate commitment in all that you do, we would love to hear from you. About the Organisation This organisation is dedicated to making a positive impact through providing high-quality housing and services. With a strong community focus, they are committed to delivering safe, secure and affordable homes while ensuring residents have a voice in shaping the services they receive. This is an exciting time to join, with significant development projects and new office facilities in West London. The organisation takes pride in being equitable, inclusive and respectful providing a safe environment in which residents come first. Staff live these values and applicants will need to demonstrate alignment with them in daily actions, interactions, decisions and priorities. Pre-employment checks are carried out to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate's identity and Right to Work in the UK. All qualified applicants already eligible to work in the UK will receive consideration for employment without regard to disability, race, nationality, ethnic or national origin, religion or belief, sex, gender, sexual orientation, gender reassignment, marital status or pregnancy. If you need us to make any special accommodation in the recruitment and selection process because of a protected characteristic, please let us know. Other roles you may have experience of could include: Building Surveyor, Property Surveyor, Repairs Surveyor, Voids Surveyor, Maintenance Manager, Technical Officer, Asset Surveyor, Repairs and Maintenance Officer, Building Maintenance Coordinator, Project Surveyor, Property Services Manager. Etc.
Oct 25, 2025
Full time
Maintenance Surveyor We are looking for a Maintenance Surveyor with considerable experience in construction or maintenance project management. Position: Maintenance Surveyor Salary: £49,340 Per annum Hours: Full time, 35 hours per week Monday - Friday Location: Hammersmith, West London, hybrid with 2 days in the office Contract: Permanent Closing Date: Sunday 2nd November Shortlisted candidates will be required to participate in an assessment as part of the selection process. This will be held on the day of your interview, if you are invited to participate. About the role: In this role, you will support the Director of Property and Estate Services and contribute by providing technical advice and oversight to deliver high quality, resident-focused maintenance service. You will maintain external relationships with tenants and leaseholders, local authority Councillors, representatives from emergency, social and healthcare services, consultants and contractors. Your main responsibilities will include The provision of technical advice to team members to enable repairs order to be raised appropriately. Manage a programme of work to comply with statutory and regulatory health and safety obligations. Manage a portfolio of major repair projects, and the process of specifying, implementing and completing void works. Engagement with residents to carry out pre and post repair inspections and statutory consultations Manage disrepair claims, damp and mould cases, and respond to complaints within given timescales. About You: As Maintenance Surveyor you will have a technical qualification in construction or maintenance related subject area. We are looking for a highly organised, self-motivated, collaborative and outcome-focused professional with a significant amount of knowledge of works ordering systems and obtaining competitive quotations. If you are passionate about bringing excellence to your work, enjoy collaborating with others and can demonstrate commitment in all that you do, we would love to hear from you. About the Organisation This organisation is dedicated to making a positive impact through providing high-quality housing and services. With a strong community focus, they are committed to delivering safe, secure and affordable homes while ensuring residents have a voice in shaping the services they receive. This is an exciting time to join, with significant development projects and new office facilities in West London. The organisation takes pride in being equitable, inclusive and respectful providing a safe environment in which residents come first. Staff live these values and applicants will need to demonstrate alignment with them in daily actions, interactions, decisions and priorities. Pre-employment checks are carried out to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate's identity and Right to Work in the UK. All qualified applicants already eligible to work in the UK will receive consideration for employment without regard to disability, race, nationality, ethnic or national origin, religion or belief, sex, gender, sexual orientation, gender reassignment, marital status or pregnancy. If you need us to make any special accommodation in the recruitment and selection process because of a protected characteristic, please let us know. Other roles you may have experience of could include: Building Surveyor, Property Surveyor, Repairs Surveyor, Voids Surveyor, Maintenance Manager, Technical Officer, Asset Surveyor, Repairs and Maintenance Officer, Building Maintenance Coordinator, Project Surveyor, Property Services Manager. Etc.
Reed
Temporary Accommodation Officer - Local Authority
Reed Manchester, Lancashire
Temporary Accommodation Officer Umbrella Rate: £25.39 per hour PAYE Rate: £16.96 per hour Location: Stretford Job Type: Full-time, Hybrid Driving Requirement: Yes We are seeking a Temporary Accommodation Officer to join our team in Stretford, Manchester. This role involves supporting the TA leased Team with joint visits and inspections, completing sign-ups, and handling online claims for Housing Benefit and Council Tax Support. The successful candidate will also attend meetings with other agencies and stakeholders, and manage communications with clients and landlords regarding rent arrears and repairs. Day-to-day of the role: Conduct joint visits and inspections alongside the TA leased Team. Complete sign-ups and online claims for Housing Benefit and Council Tax Support. Attend meetings with other agencies and stakeholders to coordinate efforts and improve service delivery. Manage communications with HOST clients regarding queries about rent arrears and repairs. Contact landlords concerning necessary repairs and maintenance. Handle phone and email communications with HOST clients and stakeholders regarding various queries. Required Skills & Qualifications: GCSE grades 9-4 (A -C) or equivalent level of qualification, including Maths and English. Evidence of continuous personal and professional development. Previous experience working within housing, tenancy, resettlement, or support-related services. Experience supporting vulnerable individuals towards independent living. Proficiency in managing resources effectively within time and budget constraints, ensuring lean and efficient service delivery. Understanding of financial control principles and procedures. Skilled in conducting interviews with customers, carrying out home visits, telephone contact, and letter writing. Excellent communication skills (verbal and written) with the ability to present complicated or sensitive information clearly. Strong interpersonal skills with the ability to persuade, negotiate, and influence effectively. Ability to handle challenging, emotive, and sensitive situations sympathetically. Strong planning and organisational skills, with the ability to prioritise tasks to meet deadlines. Excellent report writing and analytical skills, capable of assessing and developing robust support plans. Ability to work independently and respond to unexpected problems and situations. Solution-focused approach to managing multiple/competing work tasks. Ability to work effectively as part of a multi-functional team. Benefits: Competitive hourly rate. Hybrid working arrangement allowing flexibility. Opportunity to contribute to meaningful work supporting vulnerable populations. To apply for the Temporary Accommodation Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Oct 25, 2025
Seasonal
Temporary Accommodation Officer Umbrella Rate: £25.39 per hour PAYE Rate: £16.96 per hour Location: Stretford Job Type: Full-time, Hybrid Driving Requirement: Yes We are seeking a Temporary Accommodation Officer to join our team in Stretford, Manchester. This role involves supporting the TA leased Team with joint visits and inspections, completing sign-ups, and handling online claims for Housing Benefit and Council Tax Support. The successful candidate will also attend meetings with other agencies and stakeholders, and manage communications with clients and landlords regarding rent arrears and repairs. Day-to-day of the role: Conduct joint visits and inspections alongside the TA leased Team. Complete sign-ups and online claims for Housing Benefit and Council Tax Support. Attend meetings with other agencies and stakeholders to coordinate efforts and improve service delivery. Manage communications with HOST clients regarding queries about rent arrears and repairs. Contact landlords concerning necessary repairs and maintenance. Handle phone and email communications with HOST clients and stakeholders regarding various queries. Required Skills & Qualifications: GCSE grades 9-4 (A -C) or equivalent level of qualification, including Maths and English. Evidence of continuous personal and professional development. Previous experience working within housing, tenancy, resettlement, or support-related services. Experience supporting vulnerable individuals towards independent living. Proficiency in managing resources effectively within time and budget constraints, ensuring lean and efficient service delivery. Understanding of financial control principles and procedures. Skilled in conducting interviews with customers, carrying out home visits, telephone contact, and letter writing. Excellent communication skills (verbal and written) with the ability to present complicated or sensitive information clearly. Strong interpersonal skills with the ability to persuade, negotiate, and influence effectively. Ability to handle challenging, emotive, and sensitive situations sympathetically. Strong planning and organisational skills, with the ability to prioritise tasks to meet deadlines. Excellent report writing and analytical skills, capable of assessing and developing robust support plans. Ability to work independently and respond to unexpected problems and situations. Solution-focused approach to managing multiple/competing work tasks. Ability to work effectively as part of a multi-functional team. Benefits: Competitive hourly rate. Hybrid working arrangement allowing flexibility. Opportunity to contribute to meaningful work supporting vulnerable populations. To apply for the Temporary Accommodation Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Park Avenue Recruitment
Housing Options Officer
Park Avenue Recruitment
Want to make a direct impact in preventing homelessness? A local authority in Kent are seeking a knowledgeable and proactive Housing Options Officer to join their busy housing options team, coming into their offices 2 days a week. Key responsibilities include: Conduct detailed investigations and assessments for applicants who are homeless or threatened with homelessness, sectioning 184 decisions. Provide clear and expert advice on all available housing options, including prevention, relief and private rented sector solutions. Develop, implement and monitor Personal Housing Plans (PHPs), supporting applicants through each step toward sustainable housing. Arrange and manage placements into temporary accommodation where required, based on assessed need and suitability. Provide duty cover on allocated days, meeting clients face to face and responding to emergency homelessness cases. 2 days a week of office presence. If you are passionate about making a real impact and have the relevant housing and homelessness experience, please send your CV to (url removed), along with your availability to interview.
Oct 25, 2025
Contractor
Want to make a direct impact in preventing homelessness? A local authority in Kent are seeking a knowledgeable and proactive Housing Options Officer to join their busy housing options team, coming into their offices 2 days a week. Key responsibilities include: Conduct detailed investigations and assessments for applicants who are homeless or threatened with homelessness, sectioning 184 decisions. Provide clear and expert advice on all available housing options, including prevention, relief and private rented sector solutions. Develop, implement and monitor Personal Housing Plans (PHPs), supporting applicants through each step toward sustainable housing. Arrange and manage placements into temporary accommodation where required, based on assessed need and suitability. Provide duty cover on allocated days, meeting clients face to face and responding to emergency homelessness cases. 2 days a week of office presence. If you are passionate about making a real impact and have the relevant housing and homelessness experience, please send your CV to (url removed), along with your availability to interview.
Alpha-Living
Director of Operations
Alpha-Living Wallasey, Merseyside
Job Title: Director of Operations Location: Wirral Salary: £94,158 per year Job type: Full Time, Permanent Alpha is currently seeking an inspiring, values-driven Director of Operations to support our award-winning organisation, which is dedicated to enhancing the lives of older adults through specialist housing and tailored services. Our current Director of Operations, after six years leading a significant programme of change, development and continuous improvement, will be taking up a CEO role in January 2026, leaving a brilliant opportunity for the right candidate here in Alpha. As a leader in the field of older persons' housing, we are known for our top-quartile customer satisfaction ratings, financial stability, and dedicated high-performing team. We provide more than just homes; we create vibrant communities that support independence and quality of life for our residents. Our approach to older persons' housing has been nationally recognised, having won the Best Older People's Landlord twice and we are deeply committed to making a meaningful difference in the lives of those we serve. The incoming Director of Operations, as part of a fresh, small and dynamic leadership team, will have a unique opportunity to support the Company and our Board to build on our strong foundation, driving forward our quality services to residents, realizing our growth ambitions and being a great ambassador for our organization. As we expand beyond 1,000 homes across multiple local authorities from Liverpool to Leeds, we're looking for an imaginative and person-centred leader who shares our passion for service excellence and community impact. Our office hub is based within our flagship extra care scheme, Poppyfields, on the Wirral, and offers a modern, flexible workspace in the heart of our service that supports a hybrid working culture. Alpha is in a fantastic place with a great future. We want to continue to grow and to offer outstanding services to our residents, and this role offers an exceptional opportunity to support and shape a dynamic, values-led organisation that is making a tangible difference in people's lives. If you are a dynamic and experienced specialist housing leader, and you are ready join us, we warmly invite you to review the information pack and submit your application. We look forward to discovering how you can shape Alpha's future. The candidate pack and details of how to apply are available on our website, please click below in order to complete your application via our careers page. Closing date: 9am on Monday 17thNovember 2025. Candidates with experience or relevant job titles of; Vice President of Operations, Chief Operating Officer, Operations Director, will all be considered.
Oct 25, 2025
Full time
Job Title: Director of Operations Location: Wirral Salary: £94,158 per year Job type: Full Time, Permanent Alpha is currently seeking an inspiring, values-driven Director of Operations to support our award-winning organisation, which is dedicated to enhancing the lives of older adults through specialist housing and tailored services. Our current Director of Operations, after six years leading a significant programme of change, development and continuous improvement, will be taking up a CEO role in January 2026, leaving a brilliant opportunity for the right candidate here in Alpha. As a leader in the field of older persons' housing, we are known for our top-quartile customer satisfaction ratings, financial stability, and dedicated high-performing team. We provide more than just homes; we create vibrant communities that support independence and quality of life for our residents. Our approach to older persons' housing has been nationally recognised, having won the Best Older People's Landlord twice and we are deeply committed to making a meaningful difference in the lives of those we serve. The incoming Director of Operations, as part of a fresh, small and dynamic leadership team, will have a unique opportunity to support the Company and our Board to build on our strong foundation, driving forward our quality services to residents, realizing our growth ambitions and being a great ambassador for our organization. As we expand beyond 1,000 homes across multiple local authorities from Liverpool to Leeds, we're looking for an imaginative and person-centred leader who shares our passion for service excellence and community impact. Our office hub is based within our flagship extra care scheme, Poppyfields, on the Wirral, and offers a modern, flexible workspace in the heart of our service that supports a hybrid working culture. Alpha is in a fantastic place with a great future. We want to continue to grow and to offer outstanding services to our residents, and this role offers an exceptional opportunity to support and shape a dynamic, values-led organisation that is making a tangible difference in people's lives. If you are a dynamic and experienced specialist housing leader, and you are ready join us, we warmly invite you to review the information pack and submit your application. We look forward to discovering how you can shape Alpha's future. The candidate pack and details of how to apply are available on our website, please click below in order to complete your application via our careers page. Closing date: 9am on Monday 17thNovember 2025. Candidates with experience or relevant job titles of; Vice President of Operations, Chief Operating Officer, Operations Director, will all be considered.
Reed
Resident Liaison Officer - London
Reed Morden, Surrey
Resident Liaison Officer Annual Salary: £18.89 per hour (PAYE) OR £23.95 per hour (Umbrella) Location: Morden, South London Job Type: Full-time temp till end February 2026 We are seeking a Resident Liaison Officer to join a team based in Morden but with frequent travel across Bromley, Lambeth, Lewisham, and Croydon. This role is crucial for developing and implementing our customer contact and stakeholder communication strategy, ensuring that our residents' voices are heard and service promises are delivered effectively. Day-to-day of the role: Participate in and occasionally lead local service resident engagement strategies. Analyse key data to inform service improvement strategies. Facilitate and coordinate responses to customers by working closely with the local housing team, Customer Contact Centre, and Clarion Response. Identify relevant internal and external stakeholders to ensure comprehensive service changes are understood by all parties. Manage customer communications to maintain high satisfaction levels. Organise and attend stakeholder meetings, producing communication materials using various methods. Act as a key member of the Housing Neighbourhood Team, representing the team at meetings and leading smaller project teams as needed. Provide a customer-focused service, ensuring all tasks are completed and that complaints and requests from residents and stakeholders are actioned effectively. Liaise with customers and act as a conduit between all relevant teams within Clarion, keeping all parties informed. Assist in liaising with in-house service providers, M&E contractors, and external subcontractors to ensure top-tier service delivery. Participate in the viewing and sign-up of customers at the handover of Regeneration properties. Ensure compliance with GDPR regulations when processing customer data. Required Skills & Qualifications: Proven experience in a front-line, customer-focused role within the social housing sector. Experience with project management methods and working within a housing association or local authority. Excellent analytical skills with the ability to identify trends and present data effectively. Strong capabilities in letter writing and report composition. Demonstrated ability to build and maintain relationships across geographical boundaries and influence positive change. To apply for the Resident Liaison Officer position, please submit your CV
Oct 24, 2025
Seasonal
Resident Liaison Officer Annual Salary: £18.89 per hour (PAYE) OR £23.95 per hour (Umbrella) Location: Morden, South London Job Type: Full-time temp till end February 2026 We are seeking a Resident Liaison Officer to join a team based in Morden but with frequent travel across Bromley, Lambeth, Lewisham, and Croydon. This role is crucial for developing and implementing our customer contact and stakeholder communication strategy, ensuring that our residents' voices are heard and service promises are delivered effectively. Day-to-day of the role: Participate in and occasionally lead local service resident engagement strategies. Analyse key data to inform service improvement strategies. Facilitate and coordinate responses to customers by working closely with the local housing team, Customer Contact Centre, and Clarion Response. Identify relevant internal and external stakeholders to ensure comprehensive service changes are understood by all parties. Manage customer communications to maintain high satisfaction levels. Organise and attend stakeholder meetings, producing communication materials using various methods. Act as a key member of the Housing Neighbourhood Team, representing the team at meetings and leading smaller project teams as needed. Provide a customer-focused service, ensuring all tasks are completed and that complaints and requests from residents and stakeholders are actioned effectively. Liaise with customers and act as a conduit between all relevant teams within Clarion, keeping all parties informed. Assist in liaising with in-house service providers, M&E contractors, and external subcontractors to ensure top-tier service delivery. Participate in the viewing and sign-up of customers at the handover of Regeneration properties. Ensure compliance with GDPR regulations when processing customer data. Required Skills & Qualifications: Proven experience in a front-line, customer-focused role within the social housing sector. Experience with project management methods and working within a housing association or local authority. Excellent analytical skills with the ability to identify trends and present data effectively. Strong capabilities in letter writing and report composition. Demonstrated ability to build and maintain relationships across geographical boundaries and influence positive change. To apply for the Resident Liaison Officer position, please submit your CV
Deerfoot Recruitment Solutions Limited
Data Manager
Deerfoot Recruitment Solutions Limited
Data Manager 70k- 80k + Bonus & Benefits London / Hybrid Permanent Deerfoot Recruitment is working with a highly respected financial services group to help them secure a talented Data Manager . This is an exciting opportunity for an experienced data professional to take full ownership of building a brand-new data platform from the ground up, within a growing and dynamic organisation. As the company's sole data expert , you'll report directly to the Chief Operating Officer and play a pivotal role in defining and delivering the firm's data strategy. You'll design and implement a scalable, Group-wide data platform - creating a single source of truth across multiple business divisions, including Investment Management, Wealth Planning, Operations and Finance. This role offers exceptional visibility and autonomy, ideal for someone who enjoys both hands-on technical work and strategic influence. Key Responsibilities Lead a discovery phase to map the firm's current data landscape. Architect and implement a robust, scalable data warehouse and reporting environment. Integrate data from multiple systems and vendor tools into a unified platform. Develop meaningful dashboards and insights using tools such as Power BI . Act as a trusted data partner to senior business stakeholders, promoting data-driven decision-making. Skills & Experience Strong technical expertise in SQL , Power BI (or similar tools), and data warehousing. Proven experience in building or implementing a data warehouse solution. Solid understanding of data challenges within the Wealth Management or Financial Services sector. Excellent communication and stakeholder management skills. Strategic thinker with a hands-on approach to delivery. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Oct 24, 2025
Full time
Data Manager 70k- 80k + Bonus & Benefits London / Hybrid Permanent Deerfoot Recruitment is working with a highly respected financial services group to help them secure a talented Data Manager . This is an exciting opportunity for an experienced data professional to take full ownership of building a brand-new data platform from the ground up, within a growing and dynamic organisation. As the company's sole data expert , you'll report directly to the Chief Operating Officer and play a pivotal role in defining and delivering the firm's data strategy. You'll design and implement a scalable, Group-wide data platform - creating a single source of truth across multiple business divisions, including Investment Management, Wealth Planning, Operations and Finance. This role offers exceptional visibility and autonomy, ideal for someone who enjoys both hands-on technical work and strategic influence. Key Responsibilities Lead a discovery phase to map the firm's current data landscape. Architect and implement a robust, scalable data warehouse and reporting environment. Integrate data from multiple systems and vendor tools into a unified platform. Develop meaningful dashboards and insights using tools such as Power BI . Act as a trusted data partner to senior business stakeholders, promoting data-driven decision-making. Skills & Experience Strong technical expertise in SQL , Power BI (or similar tools), and data warehousing. Proven experience in building or implementing a data warehouse solution. Solid understanding of data challenges within the Wealth Management or Financial Services sector. Excellent communication and stakeholder management skills. Strategic thinker with a hands-on approach to delivery. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Hays
Income Recovery Officer
Hays
Temporary Income Recovery Officer role, ASAP start, office based - West Midlands Your new company We are looking for a committed and capable individual to join a large team as an Income Recovery Officer for a 3-month temporary role, with the possibility of extension depending on the outcome of a pilot initiative. This position is fully on-site at a housing office in the West Midlands. Your new role This role focusses on the collection and prevention of rent arrears within council-managed properties. You will be responsible for engaging with tenants who may be struggling financially, have received formal notices, or are facing legal action such as court proceedings or eviction. The main line of communication with customers is over the telephone, and will be incoming calls, so confidence and clarity in telephone communication are essential. You will also be expected to provide support to vulnerable tenants, helping them understand and access the assistance available. While prior knowledge of support services is beneficial, full training will be provided. What you'll need to succeed The successful candidate will have a good understanding of rent arrears and debt collection legislation, and be able to manage sensitive conversations with empathy and professionalism. A Level 2 literacy qualification is required, and candidates will be asked to complete a short literacy test as part of the recruitment process. What you'll get in return This is a fully on-site position, based at a housing office in the West Midlands. Working hours are Monday to Thursday, 9:00 AM to 5:30 PM, and Friday, 9:00 AM to 5:00 PM. You will also be paid on a weekly basis and the hourly rate is £15 per hour. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 24, 2025
Seasonal
Temporary Income Recovery Officer role, ASAP start, office based - West Midlands Your new company We are looking for a committed and capable individual to join a large team as an Income Recovery Officer for a 3-month temporary role, with the possibility of extension depending on the outcome of a pilot initiative. This position is fully on-site at a housing office in the West Midlands. Your new role This role focusses on the collection and prevention of rent arrears within council-managed properties. You will be responsible for engaging with tenants who may be struggling financially, have received formal notices, or are facing legal action such as court proceedings or eviction. The main line of communication with customers is over the telephone, and will be incoming calls, so confidence and clarity in telephone communication are essential. You will also be expected to provide support to vulnerable tenants, helping them understand and access the assistance available. While prior knowledge of support services is beneficial, full training will be provided. What you'll need to succeed The successful candidate will have a good understanding of rent arrears and debt collection legislation, and be able to manage sensitive conversations with empathy and professionalism. A Level 2 literacy qualification is required, and candidates will be asked to complete a short literacy test as part of the recruitment process. What you'll get in return This is a fully on-site position, based at a housing office in the West Midlands. Working hours are Monday to Thursday, 9:00 AM to 5:30 PM, and Friday, 9:00 AM to 5:00 PM. You will also be paid on a weekly basis and the hourly rate is £15 per hour. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
JOB SWITCH LTD
Principal Review Officer
JOB SWITCH LTD
PRIMARY JOB FUNCTION To be responsible for statutory reviews of homelssness applications in accordance with the Housing Act 1996 as amended by the Homelessness Reduction Act 2018. To be responsible for medical appeals and other Part VI reviews in accordance with Islingtons Allocations Policy. DUTIES AND RESPONSIBILITIES 1 click apply for full job details
Oct 24, 2025
Contractor
PRIMARY JOB FUNCTION To be responsible for statutory reviews of homelssness applications in accordance with the Housing Act 1996 as amended by the Homelessness Reduction Act 2018. To be responsible for medical appeals and other Part VI reviews in accordance with Islingtons Allocations Policy. DUTIES AND RESPONSIBILITIES 1 click apply for full job details
Hamilton Woods
Housing Benefit Project Lead
Hamilton Woods
Housing Benefit Project Lead Fixed Term Contract, 3-6 months+£50,000 Work from home - 1 day in the office per week in Birmingham Hamilton Woods Associates are currently recruiting for a Housing Benefit Project Lead to play a critical role in maximising the organisation's rental income by ensuring that all eligible tenants are in receipt of full Housing Benefit entitlement. Duties and Responsibilities of the Housing Benefit Project Lead: Lead a targeted project to identify and resolve part-payment tenant accounts. Investigate and challenge Housing Benefit shortfalls, suspensions, and appeals. Liaise with local authorities, care providers, and internal teams to ensure accurate rent and eligibility information. Oversee and support a Rental Income Officer, ensuring effective workload management. Work collaboratively with Finance and Housing teams to ensure rent account accuracy. Maintain relationships with external partners and provide regular progress updates. Produce weekly reports highlighting income recovered, outstanding cases, and next steps. Track performance against targets and recommend process improvements where needed. Essential Requirements of the Housing Benefit Project Lead: Proven experience within Specialised Supported Housing or a similar environment. Strong understanding of Housing Benefit regulations and enhanced eligibility criteria. Track record of resolving complex HB cases and increasing rental income. Excellent analytical, communication, and negotiation skills. Confident producing data-driven reports and presenting to senior stakeholders. To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful
Oct 24, 2025
Contractor
Housing Benefit Project Lead Fixed Term Contract, 3-6 months+£50,000 Work from home - 1 day in the office per week in Birmingham Hamilton Woods Associates are currently recruiting for a Housing Benefit Project Lead to play a critical role in maximising the organisation's rental income by ensuring that all eligible tenants are in receipt of full Housing Benefit entitlement. Duties and Responsibilities of the Housing Benefit Project Lead: Lead a targeted project to identify and resolve part-payment tenant accounts. Investigate and challenge Housing Benefit shortfalls, suspensions, and appeals. Liaise with local authorities, care providers, and internal teams to ensure accurate rent and eligibility information. Oversee and support a Rental Income Officer, ensuring effective workload management. Work collaboratively with Finance and Housing teams to ensure rent account accuracy. Maintain relationships with external partners and provide regular progress updates. Produce weekly reports highlighting income recovered, outstanding cases, and next steps. Track performance against targets and recommend process improvements where needed. Essential Requirements of the Housing Benefit Project Lead: Proven experience within Specialised Supported Housing or a similar environment. Strong understanding of Housing Benefit regulations and enhanced eligibility criteria. Track record of resolving complex HB cases and increasing rental income. Excellent analytical, communication, and negotiation skills. Confident producing data-driven reports and presenting to senior stakeholders. To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful
Alpha-Living
Director of Operations
Alpha-Living Wallasey, Merseyside
Job Title: Director of Operations Location: Wirral Salary: £94,158 per year Job type: Full Time, Permanent Alpha is currently seeking an inspiring, values-driven Director of Operations to support our award-winning organisation, which is dedicated to enhancing the lives of older adults through specialist housing and tailored services. Our current Director of Operations, after six years leading a significant programme of change, development and continuous improvement, will be taking up a CEO role in January 2026, leaving a brilliant opportunity for the right candidate here in Alpha. As a leader in the field of older persons' housing, we are known for our top-quartile customer satisfaction ratings, financial stability, and dedicated high-performing team. We provide more than just homes; we create vibrant communities that support independence and quality of life for our residents. Our approach to older persons' housing has been nationally recognised, having won the Best Older People's Landlord twice and we are deeply committed to making a meaningful difference in the lives of those we serve. The incoming Director of Operations, as part of a fresh, small and dynamic leadership team, will have a unique opportunity to support the Company and our Board to build on our strong foundation, driving forward our quality services to residents, realizing our growth ambitions and being a great ambassador for our organization. As we expand beyond 1,000 homes across multiple local authorities from Liverpool to Leeds, we're looking for an imaginative and person-centred leader who shares our passion for service excellence and community impact. Our office hub is based within our flagship extra care scheme, Poppyfields, on the Wirral, and offers a modern, flexible workspace in the heart of our service that supports a hybrid working culture. Alpha is in a fantastic place with a great future. We want to continue to grow and to offer outstanding services to our residents, and this role offers an exceptional opportunity to support and shape a dynamic, values-led organisation that is making a tangible difference in people's lives. If you are a dynamic and experienced specialist housing leader, and you are ready join us, we warmly invite you to review the information pack and submit your application. We look forward to discovering how you can shape Alpha's future. The candidate pack and details of how to apply are available on our website, please click below in order to complete your application via our careers page. Closing date: 9am on Monday 17thNovember 2025. Candidates with experience or relevant job titles of; Vice President of Operations, Chief Operating Officer, Operations Director, will all be considered.
Oct 24, 2025
Full time
Job Title: Director of Operations Location: Wirral Salary: £94,158 per year Job type: Full Time, Permanent Alpha is currently seeking an inspiring, values-driven Director of Operations to support our award-winning organisation, which is dedicated to enhancing the lives of older adults through specialist housing and tailored services. Our current Director of Operations, after six years leading a significant programme of change, development and continuous improvement, will be taking up a CEO role in January 2026, leaving a brilliant opportunity for the right candidate here in Alpha. As a leader in the field of older persons' housing, we are known for our top-quartile customer satisfaction ratings, financial stability, and dedicated high-performing team. We provide more than just homes; we create vibrant communities that support independence and quality of life for our residents. Our approach to older persons' housing has been nationally recognised, having won the Best Older People's Landlord twice and we are deeply committed to making a meaningful difference in the lives of those we serve. The incoming Director of Operations, as part of a fresh, small and dynamic leadership team, will have a unique opportunity to support the Company and our Board to build on our strong foundation, driving forward our quality services to residents, realizing our growth ambitions and being a great ambassador for our organization. As we expand beyond 1,000 homes across multiple local authorities from Liverpool to Leeds, we're looking for an imaginative and person-centred leader who shares our passion for service excellence and community impact. Our office hub is based within our flagship extra care scheme, Poppyfields, on the Wirral, and offers a modern, flexible workspace in the heart of our service that supports a hybrid working culture. Alpha is in a fantastic place with a great future. We want to continue to grow and to offer outstanding services to our residents, and this role offers an exceptional opportunity to support and shape a dynamic, values-led organisation that is making a tangible difference in people's lives. If you are a dynamic and experienced specialist housing leader, and you are ready join us, we warmly invite you to review the information pack and submit your application. We look forward to discovering how you can shape Alpha's future. The candidate pack and details of how to apply are available on our website, please click below in order to complete your application via our careers page. Closing date: 9am on Monday 17thNovember 2025. Candidates with experience or relevant job titles of; Vice President of Operations, Chief Operating Officer, Operations Director, will all be considered.
carrington west
Housing Support Officer
carrington west
We're recruiting a proactive and resident-focused Housing Support Officer to join a busy Housing Management service. This is a varied, hands-on role supporting tenants, maintaining safe and welcoming neighbourhoods, and ensuring homes and estates are managed efficiently. You'll be the operational heartbeat of the team-providing frontline resident support, managing key administrative processes, and assisting Housing Officers in delivering an excellent service to residents across the borough. The Role Building positive relationships with tenants and supporting a strong, responsive housing service. Manage the team mailbox, providing initial responses or escalating enquiries where appropriate, including MASH enquiries. Support the completion and filing of Introductory Tenancy Audits, ensuring compliance and timely record keeping. Assist with tenancy management administration, including audits, renewals, and tenancy papers. Gather and prepare information and chronologies for medium and high-level tenancy cases to support legal action where required. Support the Housing Management team with onsite compliance checks and ensuring appointments are booked promptly when passed for assistance. Take ownership of estate inspection coordination, ensuring issues are logged, actions completed, and repairs followed up. Provide diary management and appointment scheduling support for the team. Offer housing and transfer advice to residents over the phone and in person, providing clear and accurate guidance. Support with estate-based management tasks, including contractor liaison, neighbourhood management plans and decant arrangements for repairs. Update and maintain accurate tenancy data across Northgate and NECDM systems, supporting Housing Officers in data management and case updates. Assist with monthly data reporting on neighbourhood performance, ensuring information is accurate and submitted on time. Provide administrative support to ensure smooth delivery of services and excellent resident experience across the Housing Management function. Key Requirements Experience in a housing, customer service, or administrative support role within a public sector or social housing environment. Strong interpersonal and communication skills with the ability to handle sensitive enquiries from tenants and residents. Excellent organisational skills, with the ability to manage multiple priorities and maintain attention to detail. Confident using Microsoft Office, Outlook, Excel, and housing management systems (e.g. Northgate / NECDM - training provided). Comfortable working in a fast-paced, hybrid role involving both office-based administration and estate visits. Ability to produce accurate records, reports, and documentation for audits and legal proceedings. A collaborative team player with a positive, proactive attitude and commitment to delivering excellent service to residents. Full UK driving licence would be ideal but not essential What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Oct 24, 2025
Contractor
We're recruiting a proactive and resident-focused Housing Support Officer to join a busy Housing Management service. This is a varied, hands-on role supporting tenants, maintaining safe and welcoming neighbourhoods, and ensuring homes and estates are managed efficiently. You'll be the operational heartbeat of the team-providing frontline resident support, managing key administrative processes, and assisting Housing Officers in delivering an excellent service to residents across the borough. The Role Building positive relationships with tenants and supporting a strong, responsive housing service. Manage the team mailbox, providing initial responses or escalating enquiries where appropriate, including MASH enquiries. Support the completion and filing of Introductory Tenancy Audits, ensuring compliance and timely record keeping. Assist with tenancy management administration, including audits, renewals, and tenancy papers. Gather and prepare information and chronologies for medium and high-level tenancy cases to support legal action where required. Support the Housing Management team with onsite compliance checks and ensuring appointments are booked promptly when passed for assistance. Take ownership of estate inspection coordination, ensuring issues are logged, actions completed, and repairs followed up. Provide diary management and appointment scheduling support for the team. Offer housing and transfer advice to residents over the phone and in person, providing clear and accurate guidance. Support with estate-based management tasks, including contractor liaison, neighbourhood management plans and decant arrangements for repairs. Update and maintain accurate tenancy data across Northgate and NECDM systems, supporting Housing Officers in data management and case updates. Assist with monthly data reporting on neighbourhood performance, ensuring information is accurate and submitted on time. Provide administrative support to ensure smooth delivery of services and excellent resident experience across the Housing Management function. Key Requirements Experience in a housing, customer service, or administrative support role within a public sector or social housing environment. Strong interpersonal and communication skills with the ability to handle sensitive enquiries from tenants and residents. Excellent organisational skills, with the ability to manage multiple priorities and maintain attention to detail. Confident using Microsoft Office, Outlook, Excel, and housing management systems (e.g. Northgate / NECDM - training provided). Comfortable working in a fast-paced, hybrid role involving both office-based administration and estate visits. Ability to produce accurate records, reports, and documentation for audits and legal proceedings. A collaborative team player with a positive, proactive attitude and commitment to delivering excellent service to residents. Full UK driving licence would be ideal but not essential What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Financial Assessment Officer
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Financial Assessment Officer Salary Range: £30,510 - £45,564 per annum 6 Months - Secondment Richmond and Wandsworth Council An opportunity has arisen for a Financial Assessment Officer to join the Financial Assessment Team within the Adult Social Care and Public Health Department.Residents of Richmond & Wandsworth Borough Councils who are in receipt of Adult Social Care services are financially assessed to determine if they are liable to pay a financial contribution towards the cost of their care. The role of Financial Assessment Officer is to assist service users (or their personal representatives) by completing the financial assessment forms in accordance with council policies and the Care Act 2014 legislation, ensuring they understand the process. This role is 36 hours per week. Please note that there is an expectation to attend the office 2 days per week. About the role You will be responsible for the prompt and accurate calculation of client contributions for Council residents in receipt of adult social care services, ensuring financial regulations and statutory obligations are met. In addition to the calculation of contributions, you will be required to respond to general enquiries from service users and representatives about financial assessments, outstanding invoices and the charging policy by phone, letter and face to face meetings, ensuring that the Councils communication standards are adhered to. You will undertake financial assessments to determine if and how much a person needs to contribute towards the cost of their care and support. You will also administer applications for secured social care loans, known as deferred payment arrangements. You will demonstrate the ability to work independently, process financial information and support vulnerable adults with their care and support needs, throughout the Financial Assessment process. Essential Qualifications, Skills and Experience You will: have excellent customer service skills be a good communicator possess good numerical skills with attention to detail be able to work as part of a busy team but also independently It is important that you can manage your own caseload of work and be able to work to targets and deadlines. It is desirable that the successful candidate has Adult Social Care Financial Assessment experience and knowledge of the Care Act 2014, thou this is not essential.We would also welcome applications from candidates who have financial assessment experience in similar fields such as Housing Benefits. Indicative Recruitment Timeline Closing Date: 2nd November 2025 Shortlisting Date: W/C 3rd November 2025 Interview Date: 17th November 2025 We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Useful Information Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Oct 24, 2025
Full time
Financial Assessment Officer Salary Range: £30,510 - £45,564 per annum 6 Months - Secondment Richmond and Wandsworth Council An opportunity has arisen for a Financial Assessment Officer to join the Financial Assessment Team within the Adult Social Care and Public Health Department.Residents of Richmond & Wandsworth Borough Councils who are in receipt of Adult Social Care services are financially assessed to determine if they are liable to pay a financial contribution towards the cost of their care. The role of Financial Assessment Officer is to assist service users (or their personal representatives) by completing the financial assessment forms in accordance with council policies and the Care Act 2014 legislation, ensuring they understand the process. This role is 36 hours per week. Please note that there is an expectation to attend the office 2 days per week. About the role You will be responsible for the prompt and accurate calculation of client contributions for Council residents in receipt of adult social care services, ensuring financial regulations and statutory obligations are met. In addition to the calculation of contributions, you will be required to respond to general enquiries from service users and representatives about financial assessments, outstanding invoices and the charging policy by phone, letter and face to face meetings, ensuring that the Councils communication standards are adhered to. You will undertake financial assessments to determine if and how much a person needs to contribute towards the cost of their care and support. You will also administer applications for secured social care loans, known as deferred payment arrangements. You will demonstrate the ability to work independently, process financial information and support vulnerable adults with their care and support needs, throughout the Financial Assessment process. Essential Qualifications, Skills and Experience You will: have excellent customer service skills be a good communicator possess good numerical skills with attention to detail be able to work as part of a busy team but also independently It is important that you can manage your own caseload of work and be able to work to targets and deadlines. It is desirable that the successful candidate has Adult Social Care Financial Assessment experience and knowledge of the Care Act 2014, thou this is not essential.We would also welcome applications from candidates who have financial assessment experience in similar fields such as Housing Benefits. Indicative Recruitment Timeline Closing Date: 2nd November 2025 Shortlisting Date: W/C 3rd November 2025 Interview Date: 17th November 2025 We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Useful Information Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Director of Non-Financial Risk - Wales Pension PartnershipInvestment Management Company, Cyfarwyddwr Risg Anariannol - CwmniRheoli Buddsoddiadau Partneriaeth Pensiwn Cymru
Odgers Berndtson
£125,000 per annum + bonus + generous pension + benefits Wales / Hybrid WPP IM Co is being established as an FCA-regulated investment management company to serve the eight Welsh Local Government Pension Scheme funds, managing more than £25 billion for 412,000 members. This is a once-in-a-generation opportunity to help shape a permanent, world-class investment institution for Wales and to design and lead the investment capability of a new, regulated company at the heart of UKLGPS reform. With Government backing, and authorisation targeted for March 2026, WPP IM Co will operate to global standards with a Welsh purpose - combining professional excellence with a clear public mandate. Over time, WPP IM Co will help channel long-term pension capital into clean energy, affordable housing, innovation and other investments that strengthen Wales and the UK - demonstrating how responsible investment can serve members and the communities they live in. The organisation is now seeking its first ever Director of Non-Financial Risk to lead its operational-risk, compliance and financial-crime frameworks, holding FCA Senior Management Functions SMF16 (Compliance Oversight) and SMF17 (Money Laundering Reporting Officer). Reporting to the Chief Executive Officer, this role will be central to demonstrating to Government and the FCA that WPP IM Co meets the highest standards of conduct, governance and operational resilience. You will design and embed proportionate, best-practice frameworks for operational risk, outsourcing oversight, resilience and compliance - ensuring robust systems and controls for a £25 billion investment organisation. Working closely with the Director of Financial Risk, you will maintain a unified enterprise-risk framework that integrates prudential, operational and conduct risk. You may already hold SMF16/17 approval within a regulated firm or be ready to step into your first senior executive role. You will bring extensive senior-level experience in operational-risk, compliance or resilience leadership within a regulated investment or asset-management environment. You will bring a strong understanding of outsourcing frameworks (including overseeing third-party providers), operational-resilience regulation, and data-protection or cyber-security standards. With a proven ability to engage with regulators and Board Members, you will also bring experience establishing or scaling a Compliance function, including hiring and managing compliance professionals. Experience within the LGPS or public sector is not required. Welsh connectivity or experience would be advantageous but is not essential. Welsh language proficiency is also not essential but would be an advantage. To have a confidential conversation about the role with Odgers' team in Wales, please call Jemma Terry, Leighton Freeman or Steffan Griffiths on or email us at . All applications will be acknowledged, and we particularly welcome applications from diverse candidates. To apply, please submit a CV by 12 November 2025. £125,000 y flwyddyn + bonws + pensiwn hael + buddion Cymru / Hybrid Mae Cwmni Rheoli Buddsoddiadau Partneriaeth Pensiwn Cymru yn cael ei sefydlu fel cwmni rheoli buddsoddiadau a reoleiddir gan yr Awdurdod Ymddygiad Ariannol i wasanaethu'r wyth cronfa Cynllun Pensiwn Llywodraeth Leol yng Nghymru, gan reoli mwy na £25 biliwn ar gyfer 412,000 o aelodau. Dyma gyfle unwaith mewn cenhedlaeth i helpu i lunio sefydliad buddsoddi parhaol, o'r radd flaenaf i Gymru ac i ddylunio ac arwain gallu buddsoddi cwmni newydd a reoleiddir sydd wrth wraidd diwygio Cynllun Pensiwn Llywodraeth Leol y DU. Gyda chefnogaeth y Llywodraeth, gan dargedu awdurdodiad ar gyfer mis Mawrth 2026, bydd Cwmni Rheoli Buddsoddiadau PPC yn gweithredu yn ôl safonau byd-eang gyda phwrpas Cymreig - gan gyfuno rhagoriaeth broffesiynol â mandad cyhoeddus clir. Dros amser, bydd Cwmni Rheoli Buddsoddiadau PPC yn helpu i sianelu cyfalaf pensiwn hirdymor i ynni glân, tai fforddiadwy, arloesi a buddsoddiadau eraill sy'n cryfhau Cymru a'r DU - gan ddangos sut y gall buddsoddi cyfrifol fod o fudd i aelodau a'r cymunedau lle maent yn byw. Mae'r sefydliad bellach yn chwilio am ei Gyfarwyddwr Risg Anariannol cyntaf erioed i arwain ei fframweithiau risg weithredol, cydymffurfiaeth a throseddau ariannol, gan feddu ar Swyddogaethau Uwch-reolwr SMF16 (Goruchwylio Cydymffurfiaeth) a SMF17 (Swyddog Adrodd Gwyngalchu Arian) gan yr Awdurdod Ymddygiad Ariannol. Gan fod yn atebol i'r Prif Swyddog Gweithredol, bydd y rôl hon yn ganolog i ddangos i'r Llywodraeth a'r Awdurdod Ymddygiad Ariannol fod Cwmni Rheoli Buddsoddiadau PPC yn bodloni'r safonau uchaf o ran ymddygiad, llywodraethu a gwytnwch gweithredol. Byddwch yn dylunio ac yn sefydlu fframweithiau arferion gorau cymesur ar gyfer risg weithredol, goruchwylio darparwyr allanol, gwytnwch a chydymffurfiaeth - gan sicrhau systemau a mesurau rheoli cadarn ar gyfer sefydliad buddsoddi gwerth £25 biliwn. Gan weithio'n agos gyda'r Cyfarwyddwr Risg Ariannol, byddwch yn cynnal fframwaith risg menter unedig sy'n integreiddio risg ddarbodus, weithredol ac ymddygiad. Efallai y bydd eisoes gennych gymeradwyaeth SMF16/17 o fewn cwmni a reoleiddir neu eich bod yn barod i gamu i'ch rôl uwch-swyddog gweithredol gyntaf. Bydd gennych brofiad helaeth ar lefel uwch o arwain ym maes risg weithredol, cydymffurfiaeth neu wytnwch mewn amgylchedd buddsoddi neu reoli asedau a reoleiddir. Bydd gennych ddealltwriaeth gref o allanoli fframweithiau (gan gynnwys goruchwylio darparwyr trydydd parti), rheoleiddio gwytnwch gweithredol a diogelu data neu safonau seiberddiogelwch. Bydd gennych allu pendant i ymgysylltu â rheoleiddwyr ac Aelodau'r Bwrdd, a hefyd bydd gennych brofiad o sefydlu neu ehangu swyddogaeth cydymffurfiaeth, gan gynnwys cyflogi a rheoli gweithwyr cydymffurfio proffesiynol. Nid oes angen profiad o fewn Cynllun Pensiwn Llywodraeth Leol neu yn y sector cyhoeddus. Byddai cysylltiad â Chymru neu brofiad o Gymru yn fanteisiol ond nid yw'n hanfodol. Nid yw hyfedredd yn y Gymraeg yn hanfodol chwaith, ond byddai'n fanteisiol. I gael sgwrs cyfrinachol am y rôl gyda'r thîm Odgers Cymru, cysylltwch â Jemma Terry, Leighton Freeman neu Steffan Griffiths ar neu ebostiwch . Bydd pob cais yn cael ei gydnabod, a rydym yn croesawu ceisiadau gan ymgeiswyr amrywiol. I ymgeisio, danfonwch CV erbyn 12 Tachwedd 2025.
Oct 24, 2025
Full time
£125,000 per annum + bonus + generous pension + benefits Wales / Hybrid WPP IM Co is being established as an FCA-regulated investment management company to serve the eight Welsh Local Government Pension Scheme funds, managing more than £25 billion for 412,000 members. This is a once-in-a-generation opportunity to help shape a permanent, world-class investment institution for Wales and to design and lead the investment capability of a new, regulated company at the heart of UKLGPS reform. With Government backing, and authorisation targeted for March 2026, WPP IM Co will operate to global standards with a Welsh purpose - combining professional excellence with a clear public mandate. Over time, WPP IM Co will help channel long-term pension capital into clean energy, affordable housing, innovation and other investments that strengthen Wales and the UK - demonstrating how responsible investment can serve members and the communities they live in. The organisation is now seeking its first ever Director of Non-Financial Risk to lead its operational-risk, compliance and financial-crime frameworks, holding FCA Senior Management Functions SMF16 (Compliance Oversight) and SMF17 (Money Laundering Reporting Officer). Reporting to the Chief Executive Officer, this role will be central to demonstrating to Government and the FCA that WPP IM Co meets the highest standards of conduct, governance and operational resilience. You will design and embed proportionate, best-practice frameworks for operational risk, outsourcing oversight, resilience and compliance - ensuring robust systems and controls for a £25 billion investment organisation. Working closely with the Director of Financial Risk, you will maintain a unified enterprise-risk framework that integrates prudential, operational and conduct risk. You may already hold SMF16/17 approval within a regulated firm or be ready to step into your first senior executive role. You will bring extensive senior-level experience in operational-risk, compliance or resilience leadership within a regulated investment or asset-management environment. You will bring a strong understanding of outsourcing frameworks (including overseeing third-party providers), operational-resilience regulation, and data-protection or cyber-security standards. With a proven ability to engage with regulators and Board Members, you will also bring experience establishing or scaling a Compliance function, including hiring and managing compliance professionals. Experience within the LGPS or public sector is not required. Welsh connectivity or experience would be advantageous but is not essential. Welsh language proficiency is also not essential but would be an advantage. To have a confidential conversation about the role with Odgers' team in Wales, please call Jemma Terry, Leighton Freeman or Steffan Griffiths on or email us at . All applications will be acknowledged, and we particularly welcome applications from diverse candidates. To apply, please submit a CV by 12 November 2025. £125,000 y flwyddyn + bonws + pensiwn hael + buddion Cymru / Hybrid Mae Cwmni Rheoli Buddsoddiadau Partneriaeth Pensiwn Cymru yn cael ei sefydlu fel cwmni rheoli buddsoddiadau a reoleiddir gan yr Awdurdod Ymddygiad Ariannol i wasanaethu'r wyth cronfa Cynllun Pensiwn Llywodraeth Leol yng Nghymru, gan reoli mwy na £25 biliwn ar gyfer 412,000 o aelodau. Dyma gyfle unwaith mewn cenhedlaeth i helpu i lunio sefydliad buddsoddi parhaol, o'r radd flaenaf i Gymru ac i ddylunio ac arwain gallu buddsoddi cwmni newydd a reoleiddir sydd wrth wraidd diwygio Cynllun Pensiwn Llywodraeth Leol y DU. Gyda chefnogaeth y Llywodraeth, gan dargedu awdurdodiad ar gyfer mis Mawrth 2026, bydd Cwmni Rheoli Buddsoddiadau PPC yn gweithredu yn ôl safonau byd-eang gyda phwrpas Cymreig - gan gyfuno rhagoriaeth broffesiynol â mandad cyhoeddus clir. Dros amser, bydd Cwmni Rheoli Buddsoddiadau PPC yn helpu i sianelu cyfalaf pensiwn hirdymor i ynni glân, tai fforddiadwy, arloesi a buddsoddiadau eraill sy'n cryfhau Cymru a'r DU - gan ddangos sut y gall buddsoddi cyfrifol fod o fudd i aelodau a'r cymunedau lle maent yn byw. Mae'r sefydliad bellach yn chwilio am ei Gyfarwyddwr Risg Anariannol cyntaf erioed i arwain ei fframweithiau risg weithredol, cydymffurfiaeth a throseddau ariannol, gan feddu ar Swyddogaethau Uwch-reolwr SMF16 (Goruchwylio Cydymffurfiaeth) a SMF17 (Swyddog Adrodd Gwyngalchu Arian) gan yr Awdurdod Ymddygiad Ariannol. Gan fod yn atebol i'r Prif Swyddog Gweithredol, bydd y rôl hon yn ganolog i ddangos i'r Llywodraeth a'r Awdurdod Ymddygiad Ariannol fod Cwmni Rheoli Buddsoddiadau PPC yn bodloni'r safonau uchaf o ran ymddygiad, llywodraethu a gwytnwch gweithredol. Byddwch yn dylunio ac yn sefydlu fframweithiau arferion gorau cymesur ar gyfer risg weithredol, goruchwylio darparwyr allanol, gwytnwch a chydymffurfiaeth - gan sicrhau systemau a mesurau rheoli cadarn ar gyfer sefydliad buddsoddi gwerth £25 biliwn. Gan weithio'n agos gyda'r Cyfarwyddwr Risg Ariannol, byddwch yn cynnal fframwaith risg menter unedig sy'n integreiddio risg ddarbodus, weithredol ac ymddygiad. Efallai y bydd eisoes gennych gymeradwyaeth SMF16/17 o fewn cwmni a reoleiddir neu eich bod yn barod i gamu i'ch rôl uwch-swyddog gweithredol gyntaf. Bydd gennych brofiad helaeth ar lefel uwch o arwain ym maes risg weithredol, cydymffurfiaeth neu wytnwch mewn amgylchedd buddsoddi neu reoli asedau a reoleiddir. Bydd gennych ddealltwriaeth gref o allanoli fframweithiau (gan gynnwys goruchwylio darparwyr trydydd parti), rheoleiddio gwytnwch gweithredol a diogelu data neu safonau seiberddiogelwch. Bydd gennych allu pendant i ymgysylltu â rheoleiddwyr ac Aelodau'r Bwrdd, a hefyd bydd gennych brofiad o sefydlu neu ehangu swyddogaeth cydymffurfiaeth, gan gynnwys cyflogi a rheoli gweithwyr cydymffurfio proffesiynol. Nid oes angen profiad o fewn Cynllun Pensiwn Llywodraeth Leol neu yn y sector cyhoeddus. Byddai cysylltiad â Chymru neu brofiad o Gymru yn fanteisiol ond nid yw'n hanfodol. Nid yw hyfedredd yn y Gymraeg yn hanfodol chwaith, ond byddai'n fanteisiol. I gael sgwrs cyfrinachol am y rôl gyda'r thîm Odgers Cymru, cysylltwch â Jemma Terry, Leighton Freeman neu Steffan Griffiths ar neu ebostiwch . Bydd pob cais yn cael ei gydnabod, a rydym yn croesawu ceisiadau gan ymgeiswyr amrywiol. I ymgeisio, danfonwch CV erbyn 12 Tachwedd 2025.
NFP People
Maintenance Surveyor
NFP People
Maintenance Surveyor We are looking for a Maintenance Surveyor with considerable experience in construction or maintenance project management. Position: Maintenance Surveyor Salary: £49,340 Per annum Hours: Full time, 35 hours per week Monday - Friday Location: Hammersmith, West London, hybrid with 2 days in the office Contract: Permanent Closing Date: Sunday 2nd November Shortlisted candidates will be required to participate in an assessment as part of the selection process. This will be held on the day of your interview, if you are invited to participate. About the role: In this role, you will support the Director of Property and Estate Services and contribute by providing technical advice and oversight to deliver high quality, resident-focused maintenance service. You will maintain external relationships with tenants and leaseholders, local authority Councillors, representatives from emergency, social and healthcare services, consultants and contractors. Your main responsibilities will include The provision of technical advice to team members to enable repairs order to be raised appropriately. Manage a programme of work to comply with statutory and regulatory health and safety obligations. Manage a portfolio of major repair projects, and the process of specifying, implementing and completing void works. Engagement with residents to carry out pre and post repair inspections and statutory consultations Manage disrepair claims, damp and mould cases, and respond to complaints within given timescales. About You: As Maintenance Surveyor you will have a technical qualification in construction or maintenance related subject area. We are looking for a highly organised, self-motivated, collaborative and outcome-focused professional with a significant amount of knowledge of works ordering systems and obtaining competitive quotations. If you are passionate about bringing excellence to your work, enjoy collaborating with others and can demonstrate commitment in all that you do, we would love to hear from you. About the Organisation This organisation is dedicated to making a positive impact through providing high-quality housing and services. With a strong community focus, they are committed to delivering safe, secure and affordable homes while ensuring residents have a voice in shaping the services they receive. This is an exciting time to join, with significant development projects and new office facilities in West London. The organisation takes pride in being equitable, inclusive and respectful providing a safe environment in which residents come first. Staff live these values and applicants will need to demonstrate alignment with them in daily actions, interactions, decisions and priorities. Pre-employment checks are carried out to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate s identity and Right to Work in the UK. All qualified applicants already eligible to work in the UK will receive consideration for employment without regard to disability, race, nationality, ethnic or national origin, religion or belief, sex, gender, sexual orientation, gender reassignment, marital status or pregnancy. If you need us to make any special accommodation in the recruitment and selection process because of a protected characteristic, please let us know. Other roles you may have experience of could include: Building Surveyor, Property Surveyor, Repairs Surveyor, Voids Surveyor, Maintenance Manager, Technical Officer, Asset Surveyor, Repairs and Maintenance Officer, Building Maintenance Coordinator, Project Surveyor, Property Services Manager. Etc.
Oct 24, 2025
Full time
Maintenance Surveyor We are looking for a Maintenance Surveyor with considerable experience in construction or maintenance project management. Position: Maintenance Surveyor Salary: £49,340 Per annum Hours: Full time, 35 hours per week Monday - Friday Location: Hammersmith, West London, hybrid with 2 days in the office Contract: Permanent Closing Date: Sunday 2nd November Shortlisted candidates will be required to participate in an assessment as part of the selection process. This will be held on the day of your interview, if you are invited to participate. About the role: In this role, you will support the Director of Property and Estate Services and contribute by providing technical advice and oversight to deliver high quality, resident-focused maintenance service. You will maintain external relationships with tenants and leaseholders, local authority Councillors, representatives from emergency, social and healthcare services, consultants and contractors. Your main responsibilities will include The provision of technical advice to team members to enable repairs order to be raised appropriately. Manage a programme of work to comply with statutory and regulatory health and safety obligations. Manage a portfolio of major repair projects, and the process of specifying, implementing and completing void works. Engagement with residents to carry out pre and post repair inspections and statutory consultations Manage disrepair claims, damp and mould cases, and respond to complaints within given timescales. About You: As Maintenance Surveyor you will have a technical qualification in construction or maintenance related subject area. We are looking for a highly organised, self-motivated, collaborative and outcome-focused professional with a significant amount of knowledge of works ordering systems and obtaining competitive quotations. If you are passionate about bringing excellence to your work, enjoy collaborating with others and can demonstrate commitment in all that you do, we would love to hear from you. About the Organisation This organisation is dedicated to making a positive impact through providing high-quality housing and services. With a strong community focus, they are committed to delivering safe, secure and affordable homes while ensuring residents have a voice in shaping the services they receive. This is an exciting time to join, with significant development projects and new office facilities in West London. The organisation takes pride in being equitable, inclusive and respectful providing a safe environment in which residents come first. Staff live these values and applicants will need to demonstrate alignment with them in daily actions, interactions, decisions and priorities. Pre-employment checks are carried out to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate s identity and Right to Work in the UK. All qualified applicants already eligible to work in the UK will receive consideration for employment without regard to disability, race, nationality, ethnic or national origin, religion or belief, sex, gender, sexual orientation, gender reassignment, marital status or pregnancy. If you need us to make any special accommodation in the recruitment and selection process because of a protected characteristic, please let us know. Other roles you may have experience of could include: Building Surveyor, Property Surveyor, Repairs Surveyor, Voids Surveyor, Maintenance Manager, Technical Officer, Asset Surveyor, Repairs and Maintenance Officer, Building Maintenance Coordinator, Project Surveyor, Property Services Manager. Etc.
Adecco
Income Recovery Officer North London: 12 Month FTC
Adecco
A fantastic opportunity has emerged for a specialist Income Recovery Officer to join one of our leading public sector clients in a full time (37.5 hours per week, Monday to Friday), fixed term contract role for the next 12 months.Based in North London for 4 days per week and working from home one day per week, this role reports into the Income Team Manager, and our client is looking for a candidate who has experience of: Ensuring prompt and appropriate contact is made with customers who fall into arrears of rent and/or other charges. Running weekly rent arrears reports, keeping records of actions taken and corresponding with tenants. Advising tenants on Housing Benefit and Universal Credit, with the aim of sustaining tenancies. Liaising with benefit agencies to resolve problems with Housing Benefit and Universal Credit. Submitting former tenant debts for write-off where the debt is unrecoverable. Taking legal action against residents who will not pay, including representing the Association in court. Applying for grants, DHP's, APA's and Direct UC payments Making affordable repayment agreements taking income and expenditure into account. Offering appropriate advice and support including referrals to the Tenancy Sustainment Service. Proactively monitoring and managing rent and service charge accounts for both current and former residents across all tenure types. Participating in the development, implementation and successful delivery of income and financial inclusion projects and service improvementsThis (predominantly office-based) role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (585 units across the boroughs of Enfield and Waltham Forest) is all local and can be covered by foot or bus. Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable.Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in late October 2025. Only applicants who feel they meet the above criteria need apply.
Oct 24, 2025
Contractor
A fantastic opportunity has emerged for a specialist Income Recovery Officer to join one of our leading public sector clients in a full time (37.5 hours per week, Monday to Friday), fixed term contract role for the next 12 months.Based in North London for 4 days per week and working from home one day per week, this role reports into the Income Team Manager, and our client is looking for a candidate who has experience of: Ensuring prompt and appropriate contact is made with customers who fall into arrears of rent and/or other charges. Running weekly rent arrears reports, keeping records of actions taken and corresponding with tenants. Advising tenants on Housing Benefit and Universal Credit, with the aim of sustaining tenancies. Liaising with benefit agencies to resolve problems with Housing Benefit and Universal Credit. Submitting former tenant debts for write-off where the debt is unrecoverable. Taking legal action against residents who will not pay, including representing the Association in court. Applying for grants, DHP's, APA's and Direct UC payments Making affordable repayment agreements taking income and expenditure into account. Offering appropriate advice and support including referrals to the Tenancy Sustainment Service. Proactively monitoring and managing rent and service charge accounts for both current and former residents across all tenure types. Participating in the development, implementation and successful delivery of income and financial inclusion projects and service improvementsThis (predominantly office-based) role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (585 units across the boroughs of Enfield and Waltham Forest) is all local and can be covered by foot or bus. Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable.Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in late October 2025. Only applicants who feel they meet the above criteria need apply.
Fortus Recruitment Group
Contract Manager
Fortus Recruitment Group
Contract Manager - Main Contractor Cladding Re-mediation Projects - London & Home Counties Up to £85,000 + Package My client, who are a national construction contractor who are currently recruiting for an Contract Manager to head up several new cladding re-mediation projects they have recently been awarded. You will mainly work on cladding re-mediation schemes to both private residential and social housing tower blocks (high & low rise). Projects will range from £1 million - £15million, on each project you will be responsible for a team of site managers and Resident liaison officers. The Role; Within this role, you will work along side the Contract manager ensuring P&L, budgets and deadlines are met. You would be responsible for ensuring the level of service and quality is to the highest standard as well as cost control, creating CPP & programming of works and budgeting. Implement strong H&S across all projects. Your direct team will include site management, supervisors, RLO's and sub - contractors. You will report directly in to the Contract Manager and Operations Director who will support you in making the contract a success. The Candidate; The ideal candidate will have extensive building knowledge and experience managing planned maintennce and retrofit contracts. Experience managing multiple site teams, strategically planning projects and an ability to problem solve in complex situations. A good knowledge of up to date legislations and strong organisational skills is also desired. Having an ability to create a strong working environment, where everyone is working as a team to achieve targets and goals on the contract, as well as being able to build strong relationships with the client and your team members. You must also have the following; Experience in large external schemes, cladding re mediation, retrofit, EWI/IWI/CWI, ASHPs, Solar Panels, Loft Insulation, Roofing, Heat pumps Strong Knowledge around BSR and building safety act Ability to manage and drive teams forward on site to ensure safe and timely delivery on projects IT skills are essential and you must be proficient in all Microsoft Office applications such as Excel, Outlook and Word Full UK Driving Licence Building or refurbishment related qualification of demonstrable experience. Health and Safety qualification required such as IOSH, NEBOSH, SMSTS etc Level 3 Leadership & Management Qualification or equivalent or willingness to work towards Previous experience of working within the social housing sector The ideal candidate will ideally have a minimum of 10 years experience within the construction industry Be technically minded. Full UK driving licence. This is an excellent opportunity to join an established and reputable business. My client are offering an excellent salary & package and benefits. If this role is of interest please apply or contact Danny Mangan. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer
Oct 24, 2025
Full time
Contract Manager - Main Contractor Cladding Re-mediation Projects - London & Home Counties Up to £85,000 + Package My client, who are a national construction contractor who are currently recruiting for an Contract Manager to head up several new cladding re-mediation projects they have recently been awarded. You will mainly work on cladding re-mediation schemes to both private residential and social housing tower blocks (high & low rise). Projects will range from £1 million - £15million, on each project you will be responsible for a team of site managers and Resident liaison officers. The Role; Within this role, you will work along side the Contract manager ensuring P&L, budgets and deadlines are met. You would be responsible for ensuring the level of service and quality is to the highest standard as well as cost control, creating CPP & programming of works and budgeting. Implement strong H&S across all projects. Your direct team will include site management, supervisors, RLO's and sub - contractors. You will report directly in to the Contract Manager and Operations Director who will support you in making the contract a success. The Candidate; The ideal candidate will have extensive building knowledge and experience managing planned maintennce and retrofit contracts. Experience managing multiple site teams, strategically planning projects and an ability to problem solve in complex situations. A good knowledge of up to date legislations and strong organisational skills is also desired. Having an ability to create a strong working environment, where everyone is working as a team to achieve targets and goals on the contract, as well as being able to build strong relationships with the client and your team members. You must also have the following; Experience in large external schemes, cladding re mediation, retrofit, EWI/IWI/CWI, ASHPs, Solar Panels, Loft Insulation, Roofing, Heat pumps Strong Knowledge around BSR and building safety act Ability to manage and drive teams forward on site to ensure safe and timely delivery on projects IT skills are essential and you must be proficient in all Microsoft Office applications such as Excel, Outlook and Word Full UK Driving Licence Building or refurbishment related qualification of demonstrable experience. Health and Safety qualification required such as IOSH, NEBOSH, SMSTS etc Level 3 Leadership & Management Qualification or equivalent or willingness to work towards Previous experience of working within the social housing sector The ideal candidate will ideally have a minimum of 10 years experience within the construction industry Be technically minded. Full UK driving licence. This is an excellent opportunity to join an established and reputable business. My client are offering an excellent salary & package and benefits. If this role is of interest please apply or contact Danny Mangan. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer

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